Consumer Cellular Review: Forget It Phone Service?

Your demographic might determine your experience.
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[@jna9888]

$48.50/month for 2 lines, unlimited text/talk, 5GB. Cheaper than anybody's service we've talked to. Had Consumer Cellular for 8 years, customer service, when I needed it, was always great.

[@larryk3986]

Same here. Love it. Had it since 1998.

[@PaulaRamsey-t9e]

thank you ❤

[@PaulaRamsey-t9e]

​@@larryk3986thank you. My Fiancé & I are getting ready to change services from Tmobile to consumer cellular tommrow. We're taking advantage of the aarp nice discount. Thank you for your honest feedback ❤❤

[@Keep_it_ahundred]

Thanks

[@opaulamorgan4265]

Eight years? They didn't offer unlimited talk and text when I had consumer cellular two years ago!

[@jenseals3795]

Thank you for saying what i had to find out the hard way.

[@jenseals3795]

I have them now but I'll be switching in 2 days. They suddenly require paperless billing and autopay. No one dips in my bank accounts except me!

[@mcalhad]

If you knew how to mask you payments with Vitural "credit cards thru "privacy" you would never worry about that !

[@curtisking9823]

​@@mcalhadplease tell me more about this privacy mask . In the meantime I'll try to Google it

[@one80srocker89]

@@mcalhadpretty sure the principle takes president though.

[@carolinagirl220]

And by the way you can call consumer cellular and request to not automatically upgrade if you go over your usage. I have mine like this. Just a simple phone call, no surprises!

[@opaulamorgan4265]

But then, you have no talk and text until your plan renews the next month. I want to talk and text as much as I want, and therefore, changed my carrier for unlimited talk and text.😊

[@carriebishop8568]

Thank you for your realistic honest review. This was so helpful to me.

[@sekief]

I have had consumer cellular for many years.....always been happy with the service and the unlimited talk and text.....my total 1- line cost is only $58 a month, plus I get a small AARP discount ..... I get good service at a price I can afford, so I intend on keeping consumer cellular for many years too come😊!

[@aces.9738]

I am just finding out that CC will not replace a battery at all, if you didn't sign up with some kind of insurance with it at the beginning. I never thought that replacing an old battery would be such a big deal, but it is with CC. So they have offered me to buy a new phone with them. How nice.

[@mcalhad]

Don't buy your phone thru CC but thru actual manuf like "apple" who sells the I-phone, or one of the other manuf.

[@aces.9738]

@@mcalhad Thank you.

[@mjs825]

I'm always skeptical when a person in their ad says they save hundreds of dollars per month. I doubt that!!

[@PaulaRamsey-t9e]

💯 😂

[@philliprhinehardt6268]

I'll stick with Visible for right now.

[@tonitant6171]

MY COUSIN IS 76 AND LIVES IN MELBOURNE, FLA. SHE USE TO HAVE METRO. NOW SHE HAS NO GALLERY TO LOOK AT HER PHOTOS. I TOLD HER TO GO TO GOOGLE PHOTOS BUT THAT DOESNT HELP. WHY DOES CONSUMER CELLULAR NOT HAVE A GALLERY? SHE USES HER LAPTOP; BUT HATES THIS PHONE. IT HAS ALL KINDS OF SYMBOLS THAT SHE DOESNT UNDERSTAND.

[@pegatheetoo1437]

Why in the world do they play that commercial where that woman talks like she has a mouth full of marbles '... Consumer cellular ...' 😂😂

[@MaryKappesser]

I have had consumer cellular for 5 years, and I have been very satisfied. I have 3 gigs, so the statement that there is nothing between 1 and 10 is incorrect.

[@gerrbearlavallee6687]

I don't understand the complaints here. We have been on Consumer Cellular(AT&T towers) for 2-1/2 years. Pretty solid cell service. We have 15g data over three lines, so we are not heavy data users, using WIFI as much as possible. We have called the company three times, mostly getting new phones setup. And the customer service has been rock solid. We are paying $95 total a month for three lines. I guess that we have just been lucky?

[@cherylrobertson5803]

Consumer cellular is a crock of s---t its been a month since I switched to them, and my phones still not working.

[@larryk3986]

No complaints here.

[@ImmortalIdeas]

Well for one they use internet for calling. And that can be overhead on other phones. if you are on the phone. It's possible for someone else to hear your conversation. Also dropped calls. Delayed texting, These I've all personally experienced. Yeah I'm sure some do have good service. But the map on the commercial shows all... and that false. Me and my wife have this service and it's horrible.

[@TheMrmet00]

Maybe it depends on where you live?

[@PaulScarlett-vt4yb]

The problem we are having is due to tower availability in our area . I don't know why but AT&T has few towers in our densely populated area .

[@davesmith3892]

My wife and I switch to Consumer Cellular about 3 years ago it started out low now it is just as expensive as AT&T was

[@me4654]

That's because it is ATT they no longer use T-Mobile towers just ATT and it's as slow as when I was s ATT costumer, I left to Mint mobile for 6 days because my Motorola Edge 5G used the TMobile 5G tower's ATT only has 4GLTE but they claim it's 5G it's 5Ge or 5G evolution which is supposed to be a better 4G they all lie like rugs to hook you in & when I got the mint Sim it said ultra & I could not change the APN ultra was purchased by T-Mobile years ago and they aren't supposed to use those SIMs & I specifically asked if I would be able to use my WiFi and they said yes! Ya it was TMobile internet and I couldn't get it to use my WiFi at home! And I know that I won't get a refund cuz their playing games! Consumer Cellular has always been a great company but I don't appreciate seeing ATT software update installed on my phone! So if you don't mind using ATT there good been with them since 2017 but I expect it to go downhill with ATT I can't get short codes and they argued with me for days saying if I get a text I can receive a short code! Next person said CC doesn't support short codes since there maybe a charge? That should be up to me! My Doctor still sends short codes for appointment reminders!

[@John14-6-iamtheway]

🔥💩Oh Remember Con-sumer Cellular Where CON is not only in it's name it's in it's service

[@davesmith3892]

@@John14-6-iamtheway I still have good service and they are still cheaper than anyone else

[@opaulamorgan4265]

@@davesmith3892 they are only cheaper if you stay within your plan.

[@hnnotyy]

@@me4654 Incorrect

[@diane-cx1eo]

I have consumer cellar and never had any trouble I pay 55 a month for unlimited. I love them I have good service and never had any calls drop

[@bobbyhendrix8536]

Sounds like me! I think they're great!!🎉

[@robertmaguda3809]

We've had Consumer Cellular for 12 years and love the reception and customer service. Auto pay like many other suppliers, upgrades, change plans, international help, etc. Verizon was terrible and sooooo expensive.

[@mcalhad]

The big carriers like verizon, ATT are just that "they don't care" how much they charge customers.

[@berthagodbee8709]

Not true investigated theses phone carries before signing your privacy away they are hiring people who have no ideal of what they are doing telemarketing.

[@DiannePatterson-p7s]

Dies CC really have unlimited data plans?

[@KurentEweser]

I would watch out for Consumer Cellular. They might be over selling their service. They were working ok until they started spamming TV ads on Court TV. My service was progressively getting worse over the past months. Texts messages were being delayed and phone calls weren't going through. The problem could have been with AT&T also. I switched carriers and have zero problems so far. I had to dump T Mobile because I don't need 20gb a month data.

[@dustinduffie4409]

I'm at home all the time so I don't need a lot of data

[@JoeOutdoors]

Why would anybody do business with a company that has an ad on TV that ask if you are smart enough, then says they will wait for you to get smart. Then ask you if you are smart enough. Must have been a stupid college kid ad man that thought that bit of stupidity up. Was another stupid college kid that thought it was a good idea and approved it. They probably owe a ton of tuition fees because they didn't know what they agreed to. That same poor decision making shows in their job related decisions.

[@civilwarreports5665]

My advice to people is do not go to the consumer cellular store in Lancaster, Pennsylvania. The customer service. If you want to call it that will insult you refuse your service and when you ask for service, they will threaten to call the police on you. And when you complainto customer service at the 800 number. They will just completely ignore you. Save yourself a headache choose a different wireless carrier company.

[@SkyBlue-nv2tb]

What about visable vz

[@deborahmetzger1535]

Y our commercils are silly especillly the fool in theorange shirt

[@dorothyjohnson3728]

100000000%

[@PaulaRamsey-t9e]

😂😂😂

[@opaulamorgan4265]

Yes! Climbing up to a room where the ceiling is too low to stand up!

[@LoveSkyLines]

Should I get consumer cellular ?? And I was thinking of getting the iPhone 14 pro max should I?

[@John14-6-iamtheway]

😂🔥💩Oh Remember Con-sumer Cellular Where CON is not only in it's name it's in it's service

[@deborahmetzger1535]

T hosee 3 scoops of ice cream aren't that cheap any more

[@John14-6-iamtheway]

Consumer cellular where con is NOT ONLY O IN THEIR NAME IT'S ALSO IN THEIR SERVICE.. THEY ARE GARBAGE 🗑

[@John14-6-iamtheway]

THE SERVICE IS TRASH

[@larryk3986]

They give you 30 days trial, Ii believe. Use your own judgement.

[@SW-mc2zx]

Frauds and liars. Even though I told them to cease and desist from sending me information they refuse. Yesterday I received another card and on the address label it said do not contact. They are now committing criminal harassment.

[@Rono-ry6fm]

It may be American based, but good luck getting someone who speaks proper English.

[@larryk3986]

I never have any problems.

[@musicoldies83]

@@larryk3986 Yeah, they do speak proper English, but good luck in getting someone who knows anything about the basic functions of the phone brands that they are supposed to service. I've had this crap service for only a month, and in the process of switching to Verizon.

[@jerrienebrown]

I always get American who don't talk in words we do not understand You're full of crap .

[@bobbyhendrix8536]

That's with any company!😅

[@jerrienebrown]

Mine is not prepaid and I auto it out of my account

[@Wildwood56]

Yay except I can't even call only text

[@ndog2005]

BEWARE, Now they send out this trash in the mail....................

[@mcalhad]

You must be a trump supporter...As stated "you can't fix stupid" stupid is forever !!

[@gerritrut7976]

You don’t know what you’re talking about. WE ARE THESE SO-CALLED REPORTERS GETTING EDUCATED???

[@carolinagirl220]

I love consumer cellular! I do not sit all day and watch KZbin or tic tock. I work for a living like old school work, outside of my home not sitting in a make believe office making videos. There are many many people that love consumer cellular and it fits there needs. i heard a doctor say that he is seeing more and more young people needing physical therapy because of being on the phone all day. Just wait when you become older and see that you have that big hump on your back. Play now, Pay Later

[@Staindsoull]

You're actually right. I have issues with my hands, and my wrist. My neck and back hurt all the time. I also get head aches. I know it's not all from sitting on my phone all the time, but most is. Im 35 and have these issues, so I know when I'm older it's gonna give me an issue with pain.

[@SkyBlue-nv2tb]

Ikea has phone holder plastic 2 sides like open book. DONT PUT TO EAR PUT SPEAKER ON OR MAY GET BRAIN CANCER. I DRINK LEMON SPRING WATER. WITH 1KMG C POWDER ASCORBIC ACID NO SUGARS IN IT

[@aaronthenorm5400]

I very much like my consumer phone/system; one critique; if you would stop advertising every 2 minutes; the money's you would save could make the service even less expensive!🎉

[@chuckfarley567]

Don't get direct pay....youll stop service....and they'll ransack your account...... Crap customer service.....

[@johnb30021]

I bought new iPhone in December 2021 they had me pay it off to change and then made me keep for 180 days and trouble disconnecting ! They should be Sued for false Advertising ! God Help you if you go ! 🙏🏼🥺😢🤢👹

[@imagean52]

Comsumer Cellullar..GET OFF THE AIR! WE'RE TIED OF YOUR COMMERCIALS!

[@John14-6-iamtheway]

🔥💩Oh Remember Con-sumer Cellular Where CON is not only in it's name it's in it's service

[@PatriciaFreeman-s5v]

Yes. I mail in a check ✅. 😂

[@poppy87]

Given Amazon's alledged cell phone ambitions, Consumer Cellular seems like an easy acquisition target,especially since they're privately owned.

[@jna9888]

Hope the hell not.

[@SkyBlue-nv2tb]

They r going 2 target u 2 con c u

[@jcs1758]

they offer a 5gb at $25 per month

[@cabeziduro]

Thank you for all this informative information ❕️

[@foXnoMad]

You're welcome!

[@LynnSandler-j9k]

Keep playing the cell phone chess game, its a rip off no mattter which provider you choose😮

[@PaulaRamsey-t9e]

😂😂😂yessss

[@bobbyhendrix8536]

There you go😅

[@brianthomason5022]

Remember when CC was marketed for old people.😮 Rofl

[@Sazonman]

So basically it totallll garbage😂😂😂I'll stick with my Verizon

[@dorothyjohnson3728]

100000%

[@aaronthenorm5400]

Vermin took me for over $80 Which I could not get back I tried to cancel due to poor reception, then one month (charged) 2 months (charged again)! Finally it stopped. I had reception issues whole in Georgia and Chicago! The worse part; in order to cancel I had to do it in person; except the satellite brick and mortar building was never open! Never again!

[@sophiek4359]

You are right about that thirty five band is no good

[@ImmortalIdeas]

It is horrible... Horrible reception in rural areas. Dropped calls... And severely lacking good call centers.. they just ask..reset settings..... fn horrible...

[@jerrienebrown]

I love consumer celluar I've had it 4 years, no contract . You're sending people to the big marketing phone companies probably making a ton of $$ off this commercial! Bunch of crap

[@foXnoMad]

This is absolutely not a commercial - I don't do paid reviews at all. Also, I'm legally obligated to disclose any paid promotions. You're free to disagree on the content of the video of course but hope this clarifies things for you.

[@susanmastin3638]

I LOVE CONSUMER CELLULAR. CUST SERV IS GREAT. MAJOR ATT, VERIZON ARE PRICEY- MINE $32MO. SENIOR GET DISCOUNT. I THINK HE IS CEO OF NEW CO

[@latoyarhodes2283]

It's not worth it service drops calls in parts of town It's a no no 😢😢😢😢

[@mcalhad]

You must live in "Atomia Iowa" or some other out of the way town, No service or call drop issues for me, and I drive all over TEXAS.

[@sophiek4359]

Consumers Cellular the thirty five bands not worth having

[@glenm5034]

consumer cellar instruction book are defciant

[@opaulamorgan4265]

And now this guy climbing up into a room where no one can stand up because the ceiling is too low! The J.D. Power award for best customer service?

[@VFio689]

I was looking at mint but it uses t mobile and the t mobile coverage is horrid here. I am trying consumer cellular for the AT&T. Came from google fi which was t mobile andbthat was trash.

[@bille.2266]

The exact opposite with me. T Mobile has great coverage in my home and AT&T is really bad. I had to dump CC because they used AT&T. So Mint is working great for me.

[@VFio689]

@bille.2266 funny how that works. I've had consumer for a week now, and it's a night and day difference. I think t mobile might be better in more city ish populated areas and atnt seems to be better out in the middle of no where. At least this has been my experience in north eastern PA

[@KE8ODY-WV-Ares-Ham-Dad-3O4]

I hope it's better than mint

[@imagean52]

WE are sooooooooo tired of your COMMERCIALS! GIVE US A BREAK!.. GO AWAY!

[@berthagodbee8709]

Listen stay away from this carrier this is a big big rip off fore and one they go up on you data use i am suing thaem

[@me4654]

They actually are pulling away from target and they have limited hours & there not CC employees they work for target but get a little commission

[@trinaacello9772]

And service runs slower because its only 4 g not 5.

[@Siobhan94404]

consumer cellular sucks!

[@mrgreen2769]

Well as of December 31, 2023 Consumer will not support T-Moblie sims or 3 n 1. It will be AT&T strictly.

[@hnnotyy]

Incorrect

[@montyrose78]

Thier sevice sucks