Consumer Confidential: Grubhub sold for major loss; new Amazon discount store looks to take on Temu

[@knuclear200x]

I prefer to pick up or eat out. I refuse to pay 5 fees just to have it delivered

[@jeffme6891]

@@bohemethmonkey Nope...SMART!

[@MrVariant]

​@jeffme6891 grubhub honestly isn't that bad, especially for Amazon prime members. Then of course discounted gift cards to save 10% helps too. I've found some nice places I wouldn't know otherwise through it, let alone with a local bakery closing, that or Uber eats helps for birthdays (or junior's for a neat double whammy with cheesecake 😀).

[@DavidSmith-wp2zb]

And then they deliver the wrong order and expect a pre-tip at 20%

[@danielf4045]

prices marked up for every item too. its their own fault and im here for the downfall

[@mikeloks424]

@@DavidSmith-wp2zbu mean the restaurant gives u the wrong food

[@cyoohoos]

He is 100% correct. The FEES outweigh the benefit of the convenience for many. Plus, it doesn't help that the workers are all over the Internet complaining about how little they pocket from said fees. $40 for a spaghetti dinner (consumer cost) for one that cost $15 if you pick it up but shows up cold and/or late, ... I'm not paying for that. I'll drive.

[@02167631]

All these food services charge a delivery fee, a service fee, AND increase the menu items. It's pretty insane when you think about it.

[@tamjeanell]

Laziness costs

[@dirtmcgirt7125]

Cook or go pick it up yourself then.

[@tom11zz884]

With all the stories of Grubhub workers eating people's food, i'm surprised it lasted this long.

[@missladyanonymity]

Uber eats, too. Its all of them. I haven't had a delivery since 2008, specifically because of the fees. They were outrageous even then. But if I ever were to use delivery again, it'd be for a pizza place with their own dedicated drivers whom i feel are so sick of eating pizza, they wouldn't eat mine, but also where i know i could tell if a pepperoni was plucked from my pizza or I'd know if a whole slice went missing.

[@unitedhybrid187]

That's more Uber Eats. GrubHub was more strict on it. I've worked for all of them before.

[@Charly-in-the-808]

Started receiving delivery when Covid started and it was pricy then. But yeah, if you have to buy a driver food to lay off yours or offer a tip ahead of time or they won’t take your order, that’s extortion. And those people who pilfer other people’s food are disgusting.

[@happygardevoir]

But... grubhub perks can give you the food you love...

[@86LukeM]

Hahahahahaha... it's way worse than that. Take it from someone who does it. I can say drivers eating customers food is the least of it. I've seen a driver scratch his butt crack and grab a customers order. There's also the fact that, customers have scammed restaurants saying they never got their order. I can say without a doubt. People still love not having to go anywhere and swear like they don't have time. Done Grubhub from the pandemic until, now. I have seen people order instacart, then Uber eats or Grubhub later. Not my money, but it still makes me go, "can you just go out for once?!"

[@RIGTHEGIANT]

no one can afford to go out to eat let alone order on an app

[@davidwright873]

no shit...I just don't get it...90. - 105. for damn lunch these days!! it's crazy.!!

[@mercedesvelasquez8781]

Just stick with jack n box and buy those delicious cheap tacos and also they need to bring back the og delivery service of the 90's through 00's and the person delivers and ya pay them a tip that is all unless you we're ordering from a place like pink dots in Hollywood that was a simple basic $10 delivery service but again they delivered you your milk, cigarettes, alcohol and whatnot because pink dots is a small market lol always loved that market and also loved how they always had my name with address & credit card information on file so never had to repeat my information. ​@@davidwright873

[@Tonyinthephilippines]

Here in the Philippines I order on an app 👍🏻

[@bountiful5732]

broke broke

[@6ftNaturalBeauty]

You have to speak for yourself. Maybe you change that to some or most people. Definitely not all of us.

[@VisitorsWelcome]

CORRECTION: He said orders UNDER $25 get free shipping from Amazon Haul. Actually, free shipping is for orders of $25 or MORE.

[@MaNameizJeff]

I scratch my head how aliexpress manages free over seas shipping on orders $15 and over and routinely ships items individually. I guess that shows how weak their currencies are.

[@jinxterpinxter]

@@MaNameizJeffBecause it only cost them $1 to make what you spend $15 on.

[@Strawberrycake951]

It's not just prices, but bad services too. You pay all those extra fees only for your food to come 2 hrs late and half eaten by the delivery person. No wonder it's not worth as much anymore now that we're not forced by a pandemic to get delivery.

[@jermainec2462]

Ain't nobody ain't your damn delivery 😂😂😂 ... Y'all watch too much internet 😅

[@Javz177]

A couple of idiots eat someone’s food on camera for likes and now everyone is eating people’s food. SMH 99.9% just want to ear an extra buck or two. Yes their eating the cats and the dogs 😂😂😂

[@mrbear3487]

Looks like all these idiotic business ideas are financially crumbling

[@MaNameizJeff]

Only a fool thinks food delivery is a bad idea. It just isn't EASY to do so profitably AND properly pay your work force. All the companies are looking to make quick money and not worry about the long term.

[@Crypt0Band1t]

@@MaNameizJeff exactly, not foolish for the quick grab (quick profits at the top) just everyone else below :/

[@cyoohoos]

It made sense when the delivery demand was there. However, the demand has crumbled. Not to mention supply (# of companies jumping into this business) increased. No demand meant they started using mandatory fees to replace profit. People started saying NO to the mandatory fees further lowering demand. It simply became an unsustainable business model.

[@solandri69]

@@MaNameizJeff South Korea does food delivery right. Guy delivers your food by bike or moped. Comes by an hour later to pick up the dirty dishes (yes they deliver the food in restaurant dishes and regular silverware, not disposable). But that's mainly possible because of its incredibly high population density, meaning the delivery guy never has to go that far.

[@Crypt0Band1t]

@@cyoohoos good observation, it would be an equivalent to a subscription fee to use the brand-name/platform (as you're saying)... can't make this stuff up - almost like a franchise, smh the skimming/scraping is real ☠️👀☠️.

[@joeybaseball7352]

I hate those food delivery apps, because they take advantage of peoppe without cars. You wouldn't understand if you have a car.

[@MrKeyframes]

Grubhub, Seamless, etc are all middlemen that solve nothing but make delivery more expensive. These delivery companies should go out of business because all they do is drive up costs.

[@barbarakilman271]

Grubhub has never gotten an order right

[@suwandikie5316]

Forget about Amazon

[@AndyyWithAY]

I don't get food delivery. I'm very particular about my food. If they leave out one thing, including my sauce, my meal is ruined. I always check my stuff at the place and make sure it's right. Paying all those insane fees and not having my food correct is unacceptable. That Amazon store sounds awful. I've bought lots of cheap things on Ebay with FREE shipping. And, you could probably find a $5 version on normal Amazon with free prime shipping. Might as well so that since they're charging 300% in shipping. I hate to pay shipping. If one item is $10 and free shipping and the other is $7 with $3 shipping, I feel better with option 1 even though technically it's the same price.

[@AKAAAK]

I don't, haven't and never will use delivery services. Waste of money for lazy people aside from those that may be disable.

[@jermainec2462]

Whoo hoo... Pat yourself on the back ...🙄

[@cm6534]

​@@jermainec2462 he's the real hero

[@joeybaseball7352]

You ever think about people who don't have a car?

[@AKAAAK]

@joeybaseball7352 Those aren't the lazy I'm talking about..... you know exactly who in referring to when I'm talking about lazy SOBs. Use some common sense. Lemme ask you this......what did these people who don't have cars, do before the onslaught of delivery apps?? I'm guessing they survived one way or another, so don't make excesses for them.

[@mkvp3794]

A lot of the generic chinese made stuff sold on amazon are the same exact things sold on Temu. Only difference is that a third party is making profit by selling it for more on Amazon

[@barbaraperkins3747]

So what happens to all those pizza delivery drivers who were fired when the California $25 per hour minimum kicked in? Are they hiring them back now that the third-party delivery service are collapsing? Gotta get that pizza and Chinese food, too!

[@barbaraperkins3747]

@ i don’t actually eat pizza-unless I make it-but I felt so bad for all those, sometimes longtime, employees who lost jobs to the Grubhubs. All those second or night jobs that people needed to make ends meet just slashed.

[@cuti-k9s]

No more delivery, customer need to pick it up, if late pick up, fee $25.

[@MrVariant]

Lol sounds like when streaming spiked and cable became viable again

[@oyajiblues]

Probably a better idea to use actual facts. The minimum wage in California is 17 dollars an hour. Fast food workers are getting a bump to 20 and health care workers get a slow increase to 25. People think we are living in the 60s. Labor is expensive. But the key here is try living in any place in USA on a 40 hour workweek at 17 an hour. Like 700 a week before taxes. Minimum rents in a Cali city are well over 1500 a month.

[@stevegonzales527]

@@oyajibluesget your facts straight. Newsom fooled the medical workers and won’t be getting the 25 minimum wage

[@tamjeanell]

This guy did a good job explaining and reporting

[@Scullerymaid03]

I am a delivery driver and I wouldn’t tamper with anyone’s food. Period!

[@randyearles1634]

yes, very rare that it happens, but when it does everyone hears about it!

[@solandri69]

Unfortunately, it's something called the Tragedy of the Commons. A few people abuse a public resource (like a park, or trust that delivery drivers won't eat the food they're delivering). Causing the park to get polluted or trust in delivery drivers to degrade. Causing others to stop caring, so more people pollute the park or start eating the food. Until eventually both become unusable. The solution for food delivery is for the restaurant to put a tamper-proof seal on the food packaging. That way the driver can't eat it without breaking the seal. Unfortunately, GrubHub and similar companies built their business on not cooperating with the restaurants. So there's no incentive for restaurants to do this. Eventually someone will figure out a successful business model which satisifies the restaurants, drivers, and customers.

[@SYSTEMSBREACH]

I am a delivery driver for Uber eats and survive solely off of tips please I feed my family. I am a single father. I have to pay for my own insurance because I make too much and don’t get EBT which is government food, stamps, or Medi-Cal or health coverage… please think of us

[@user-se5ef5pl3o]

Have you tried working for Amazon?

[@Scullerymaid03]

I am a delivery driver too. I respect people’s property. I pick it up, put it in my hot bag, which I clean regularly, and drop it off. And thanks for the one dollar tip 😢

[@tpolerex7282]

Never used it.

[@mattbosley3531]

The only food delivery I order is the occasional pizza, but they have their own delivery people. And I get groceries delivered by Walmart sometimes because I don't have a car. But I make it a large order and do it infrequently to save on delivery fees.

[@tamjeanell]

Laziness costs

[@cherista]

Amazon was charging $25 more for the same item from Shein. No thanks. Bought a cheap plastic wand from Amazon for $9. Got a better higher quality one from Shein for $4.

[@Kris-ib8sn]

You should be asking yourself how can Shein sell something for $4? It's comes are a big environmental and terrible labor conditions cost. How can in good conscious buy it? Do really need a cheap plastic want that will probably end up in the trash in short time?

[@mkvp3794]

@@Kris-ib8sn Because it literally costs them pennies to make and china weasled their way with the Universal Postal Union to get practically free shipping to other countries. You'd be surprised by how many things you use yourself that's also made in china

[@cindyk3832]

I don't mind waiting for 2 weeks shipping with Shein. The item they sold at least 50% less than Amazon. Amazon sells the same item made in China

[@BlownMacTruck]

Maybe you should stop buying this stuff altogether instead of supporting brutal waste and human working conditions.

[@Kris-ib8sn]

Shein products are trash too and so are their labor practices. How can you buy their stuff if you have any conscious at all?

[@user-se5ef5pl3o]

Go to the goodwill, it's full of Shein clothing.

[@cyoohoos]

I'm not sure how this will work with Amazon. Temu, if you want to return something just says... nope.. Keep it. it's actually cheaper for them to give you a refund and not pay return shipping. And people *accept* lower quality from Shein/Temu sometimes because they know it was cheap. I'm not sure how Amazon is going to fair in this space.

[@Tonyinthephilippines]

Here in the Philippines I use apps to have food delivered. It’s a lot cheaper here.

[@oyajiblues]

I had a food delivery company through Whole Foods and I am not shocked by the devaluing. I charged asked on the amount of labor involved and I paid by the hour, offered health care and so on. The whole idea of operating a company with contract labor employees is just not sustainable. Eventually your staff will figure out they can do enter in another field. Not to mention how unfair it is to said employees. If you can lower the labor you can do well,, but it is a lot of work to get a bag of groceries to your door. Way more than the fees we pay for current delivery companies.

[@orangeVSappel]

I've been saying all along. All these investor funded delivery services were never going to be sustainable. There's way too many people and costs involved.

[@petergriffiinbirdistheword]

Uber is next 😐 then Netflix

[@billy7112]

How can you trust delivery drivers with your food.

[@HandleChanged-z9c]

How can you trust anyone with anything?

[@orangeVSappel]

How can you trust the workers preparing your food?

[@cm6534]

I work in a grocery warehouse. Your food is never safe

[@cm6534]

Might as well live your life in constant fear.

[@Davedoesthat]

There are a lot of ppl ordering food all day every day. And they pay higher prices and tip well. It's all about what you can personally afford. There are bad delivery drivers just like there are bad cooks and bad customer service. It's not for everyone.

[@milesprice2639]

Value. Learn how to use it. And its works perfect. Just pay service and data location pick up Quality complete. You won a business. It helps.

[@jonniesantos]

We still use delivery for groceries, dining and household items about half the time. I hate driving, traffic and looking for a parking place. It’s part of the budget now.

[@muggles25]

Amazon merchandise came from China and didnt sell at the added cost. Temu is like going directly to the store.

[@mercedesvelasquez8781]

What Chinese products are you buying lol because I stick with buying products that don't come from their and if I must buy Chinese made products I will go directly to dollar tree and or this questionable discount store that sells cheap products alongside name brand products I am talking their legit at a discount so not sure if they have connections with the name brand or they picked up so,e boxes that fell out of a truck type situation

[@scm4you599]

@@LEARNINGCHORDSyou are going to the bathroom

[@muggles25]

@@mercedesvelasquez8781 Your home must be empty 🤣

[@muggles25]

@@LEARNINGCHORDS Learn to comprehend

[@deedee3530]

Temp doesn't even pay the companies that they get the product from.

[@soniagalindo7589]

What's the catch? That some of us don't want to deal with Amazon.

[@JillKnapp]

So don't. Nobody is forcing this on anyone.

[@BajatheChickenMan]

Ya just want we all want is a $25 cold hamburger that someone else ordered and a bunch of fries missing.

[@WASTEOFTIMESTUDIOS]

Only time I ever ordered delivery was when I worked overnight, want Carl's, only one open is 12 minutes each way, my lunch is only 30 minutes, no other option. Now I have one 2 minutes away at 7PM

[@tomlathrop4094]

I gave up delivery services years ago and now with Bidenomics I simply dont eat anymore

[@alfiey5783]

Of course…. Its going to get a lot better with the next one…. 😗 You realize it never gets better does it? Going from reagan to bush then clinton to bush to obama then drumpf, then biden Tell me how it got better successively 😂

[@ripvanrevs]

​@@alfiey5783Those that work make it better for themselves.

[@amirraz1882]

Both the customer and the delivery person lose on these apps with the high delivery fees and low pay for the driver, it's crazy.

[@TravelMaximizer]

Good reporting

[@bunnybangz]

I biy off both temuvand amazon fromsame seller abd send bakc to person who charged me more woth the cheaper product inside. Your welcone.

[@duewhit310]

Have someone deliver cold cheeseburgers for a fee and ALSO take the risk of ONE MORE person spitting in your food! The Oompah Loompahs are starstruck at our impatience and that Jeff Bezos became one of the richest people around catering to people who want things delivered ASAP instead of getting it themselves from the store. Have we learned nothing?!!

[@CharlesStewart-f4b]

Ill just go get the PIZZA. Gives me a chance to talk with the guys at our favorite Pizza joint of decades. Ths Mrs happy to get me out also for a 1/2 hr or so,lol.😅😅

[@Danny-bd1ch]

I don't trust delivery drivers.

[@cm6534]

They don't think highly of you either

[@LayeredVegan]

Temu is for me. Free shipping and my cheap goods are awesome. I only get households goods.

[@joeybaseball7352]

And all your data stolen for free too

[@littlestar5737]

Fees are prohibitive. I don’t even bother. I only used uber eats once. That was it. I prefer amazon fresh.

[@d.b.1176]

Expensive, cold food with an hour wait. I haven’t had food delivered in years.

[@BIPDSHAWAII]

Food delivery is a luxury service not a necessity.

[@rb5078]

I don’t buy from Temu or any of those places and I’m buying less and less from Amazon. I want fewer, higher quality items not a bunch of cheap crap.

[@stevenotero2627]

Never got the idea of a complete random stranger picking my food up and bringing to my residence. Now some random person knows where I live .I never trusted the entire business model. Plus im not lazy to the point of not doing for myself . 😎🎭✌️

[@tvviewer4500]

Feel free to look around at all the valuations of lots of companies done by Wall Street and realize they inflate everything. Also, the people in grub hub profit. They claim losses to never pay taxes..

[@MaNameizJeff]

Food delivery is rough, it is highly sought after but with restaurant prices sky rocketing there is little room for profit, and lets face it there needs to be a large profit margin if we want these food delivery services to offer their workers good wages and perks like healthcare and retirement. Maybe down the road restaurants will offer them lower prices because you don't need to deal with staff funding for the dining room that is never visited? will this mean less waiters and waitresses? Yes.. but there will be more openings in food delivery.

[@PromoCodeLady]

Amazon needs to stick to selling only American goods and the china clothes cost too much on their website. That needs to stop.

[@angelicasoup638]

Temu and Shien getting richer and USA local stores in jobless.

[@PromoCodeLady]

That's too bad. Grubhub was a good company.

[@Charly-in-the-808]

Many more elderly or infirmed would sign up if costs would drop. I pay cash for tips and I know, it’s all about the cost.

[@K_Popofcolor1023]

Amazon sucks the items from Temu arrive faster than Amazon where I live

[@6ftNaturalBeauty]

She-in bihhhh, SHE-IN!!!!

[@GuessWhooou]

Well, food delivery drivers are spitting inside your foods now. So, no thank you. Im not ordering food delivery any time soon, no more

[@Scullerymaid03]

That is not true of most delivery drivers. I take pride in my work, and have respect for people.

[@45searay]

And your food order is cold….

[@chuckxu5910]

Grub hub is stupid, they should wait after January 20

[@JesseJay-o5o]

That’s what happens, when they bring the wrong orders and then ban you for asking for your money back 😂

[@wayermane5069]

This is hilarious because wtf do they do with all the money? Ridiculous prices

[@angelicasoup638]

Please support your own country brands.

[@spiralflame88]

There are far less discounts on all delivery services now. I used to frequently get $15 off on orders last year.

[@joeybaseball7352]

I cancelled my Uber eats because of that. I used to get great coupons regularly. I would get 40% off 3 orders, every week. Then once I complained about bad food, got a refund, and I never got another coupon again. So I cancelled. I'm not paying a service, where they retaliate against you, and take away your coupons over a food quality complaint.

[@hidalgoh79]

Call it like it is, these apps and companies can be profitable. Greed gets in the way.

[@bw4977]

Just eat takeout was trash They deactivated all them drivers for no reason talking about Section 4 just because divers didn’t do. All them lowball orders they wanted them to do should’ve got sued. Good they sold.

[@MichaelAlanis-t2v]

No. Thanks terrible service too expensive

[@WizardsPath-if5oq]

What does this mean for GrubHub drivers?

[@CharlesStewart-f4b]

Go work for Amazon, Fedex, USPS,UPS or Walmart ? Major grocers like Walmart have their own delivery services.

[@orangecat5036]

Amazon isn't great at everything.

[@KarCar-yr8cx]

What’s confidential about being able to dig all through someone else’s financial records and then make them public 😂?

[@JohnEastmanExAttyAtLaw]

Grubhub has been dead.

[@donwan2637]

The price is too high

[@Tbird1549]

My last two doordash deliveries came via a robot!

[@2-old-Forthischet]

The supermarkets were open during the pandemic. Just saying.

[@jessihawkins9116]

what’s with the dudes hare cut 🤔

[@L4mTr4n]

Temu is pronounced “te-moo”, not “tea-moo”. 🤦🏻‍♂️ Reporter can’t even pronounce it correctly. She needs to watch the Temu commercial.

[@Modernaire]

They stop buying ordering food. It’s affected across the food delivery. What used to be a gig economy now it’s a barely make it economy and it’s been saturated by new arrivals workers. It’s a sign of people don’t have the money to spend extra and delivery and ordering tips, etc., and they were loyal to the gig economy. Yes, a delivery fee a service fee all kinds of fees. Why because people need to work it’s an emergency job back up or in between jobs for those that are being laid off by either mutant to get Trump flu or pandemic or which is caused consumer spending to dramatically drop people don’t have the extra cash. if you do, but how many workers have open border the market with? Great dems great plan!😵‍💫👍

[@ffrf.org-45]

Yeah .. Trump's pending economy is looking REALLY good 🙄👌

[@Anne-LiseH]

Lockdown company now hits normal conditions.

[@jacquelinebm3750]

Drop your Amazon return store bin locations ⬇️

[@TraumaBloodline]

DUH!

[@beanhan4766]

I love their hair ❤ handsome looking group 👍🏻

[@alexdavidson7785]

Woah That guys a creep-O 👀

[@jeffteyrosado9966]

Until the next one😂😂😂😂

[@lovewenwin]

91%

[@cm6534]

Could do with out corny opening music

[@blakeaaron5698]

Dayumm

[@celebrityrog]

So you're telling me Amazon who owns GrubHub sold it at a loss? Gotta sell my stock then.

[@babajinde]

No that's not what they're telling you. Amazon did not buy or sell GrubHub.

[@gearspecialistmaya]

ouch ouch

[@pesetamaya3509]

Look like Jewish. I wonder if channel 5 news reporters understand the meaning of pandemic and epidemic. Restaurant people might want to look into the meaning of epidemic and pandemic. Maybe it will straighten them out. Of course, if they are smart human beings and understand the meanings of the words. First, they are gonna have to understand the meaning of a wordlike these news.Reporters , boy , they got it all wrong

[@HB-yk4ut]

What?

[@hocuspocus64]

i prefer UberEATS