Cuban Chain Review..Buyers Beware from Las Villas Jewelry

review of my recent purchase from las villas jewelry In florida. 8mm, 10k, 24 inch handmade miami cuban

[@jeffreydeleon5630]

3 to 500 dollars to fix that?!?! Where the hell do you live??? Something like that does not cost nowhere near that. Seems like that jeweler is trying to really rip you off

[@rogue1159]

Possibly I'm not sure. I'm in a small town in the midwest. We dont have many jewlery makers or alot of options besides box stores like Kay's Kay's jewlery. They said the price was for the repair and the buff and re polish the entire chain. I've never been in this situation before

[@jeffreydeleon5630]

@@rogue1159 sorry about your situation. But that repair shouldn’t be more then 40 bucks. I live in Miami tho. I’ve had to get my Cuban bracelets downsized which obviously involves cutting removing and soldering the links and what I’ve paid has always been between 25 to 40 bucks. That really is a simple fix

[@kvnmcn]

​@@rogue1159 I wouldn't let that jeweler touch your chain bro. Let las villas fix their mistakes.

[@briansullivan.1341]

@@kvnmcn deff not. that jeweler dont know shit about that cuban. do not let someone else fix it.

[@CultOfMajora]

@@rogue1159 hope you didn’t take them up on that offer. You’re getting over priced for them to takeoff gold from your chain when they polish it basically.

[@rufuse3815]

Reason why I spent the extra money with DJI is they have a 1year warranty

[@chrishenry9540]

Plus the quality and craftsmanship is 2nd to none

[@Phuong_Nguyen_]

@@chrishenry9540what’s the website? I’m in the market to purchase a chain

[@Versaceboy54]

Sorry to hear you are going through this with your expensive chain. First off this is not okay and you should not have to pay to repair this chain nor should you even want to. You need to send this back asap and Las Villas needs to make this rite. Have them send you a shipping label for it. This way the burden is on them if something were to happen (they have insurance for this). Also, this is not a repair job situation! Links pitting and cracking are not good. The whole integrity of the chain is in question at this point not to mention the issue with the lock. They need to make you a new chain and If I were you I wouldn’t settle anything less. Please keep us updated on how this goes!

[@rogue1159]

Las villas has been non responsive. I'm going to wait awhile and get it repaird from my local when its time to have it polished up. Very disappointed bc I was planning on a cuban braclet from them next.

[@rolandotorres9741]

@@rogue1159 anyword yet?

[@kvisions9084]

thank you for this video I won't be giving las villas my money

[@gallegos7788]

What finally happed? They make it right?

[@rogue1159]

Sorry about the quality. My first video and shot on my phone. Just wanted to get this out since going through this issue currently

[@wrldnkaos76]

i just grabbed a 10mm 24" 10k cuban from Las Villas....160g's took three weeks and is absolutely perfect. sorry you dealt with these problems.

[@Murphys_Law9]

eww 10k

[@wrldnkaos76]

@@Murphys_Law9 dowhatchalike bruh

[@jaystarks8662]

Don't Worry Man, these things happen sometimes and it is not something that these companies don't care about, these Manufacturers pump out thousands of Cuban Links so it is hard to pin point each one, I have bought chains from Daniel Jewelry and Las Villas and have had minor defects on both so remember nothing will ever be perfect my Friend and I am really picky as well

[@vettedsin]

dang dude. thats rough. hopefully las villas makes it right. i bought my 9mm (14k 26")from reys golden cash and that badboy came out perfect. the customer service is also bar none, youre always updated even if you dont follow up. lastly, the have the 1yr warranty for the "just in case" situations. i also have a jacoje 8mm (14k 26")and while he gets a bad rap for having a machine made "miami cuban link" it actually looks really good in person, and very very similar when compared to authentic handmade miami cuban. anyhow, hope you get your chain taken cared of!

[@rogue1159]

I should of went that route, cubaknows reccomend Rey's in his top 5. I should have listened

[@cooloutac]

@Rogue 1 Daniel jewelry has an A+ rating with the bbb one of the few. In business 30 years and supposedly blows the competition away with the box locks. Cubas top choice and personal daily chain i believe.

[@marcoramos426]

Hey did you ever have a problem with the casted box lock from jacoje ?

[@vettedsin]

@@marcoramos426: tbh. i actually did not. i will say that i didnt like how the lock sat on your neck. the chain was always rolling. which is weird cause when you let it hang, it did infact "hang straight". to eliminate this process i took the jacoje cuban to my local jeweler and had them delete the box lock. aftet that, it sat good on the neck. i liked this look so much that when i went to rays i had them do a no lock cuban. i have since gotteb rid of the jacoje, not because i didnt like it or something was wrong with it, just that i wanted another 9mm reys but in rose.

[@marcoramos426]

@@vettedsin thanks for the response. I’ve been looking around and all thought a hand made chain does seem nice, I can get a 14kt 7MM Cuban for like $700 cheaper on jacoje and they look almost the same to me, so I’ve been contemplating

[@GASBASSASSANDBRASS]

That's a lot of money to have it fixed I pay about $50 for a solder

[@ryanu1155]

For help with the tension issue. Pull up on it slightly. It’ll make it more secure/tight. Just pull it up slightly tho. Go slow. Don’t break it off.

[@rogue1159]

Thanks that's worked. Now I just leave it clasped and slid it over my head so I don't have to keep tightening it

[@felixnieves1589]

U can send it through the USPS insured.... I send them before certified mail

[@dukeyin1111]

300-500 dollars just for re-soldering one link? What a BS. And Las Villas sucks ew. It is just not one issue, you have at least 4 issues with this chain! (Box lock, cracked link, stiff and kinked part, and extreme wear). They should just take it back and melt it and rebuild one for you for free. And paying for shipping both ways, insured.

[@lud6441]

Had the same problem with dji boxlock but i dint bother since it would prolly take too long

[@coolbreeze6198]

Appreciate these reviews cuz jewelry is to expensive to be playing around 👍

[@gmzjqn]

Thanks for your video I’m sure not ordering from them

[@Dolomite2011]

Hate that for you I have a 12mm bracelet and it was flawless from them

[@felixnieves1589]

They shut correct the problem

[@santo8389]

Thank God I went with Rey's Gold & Cash for my Cuban.

[@briansullivan.1341]

did they fix it? they should have made you a new chain.

[@jgfontanez8873]

You can add insurance yourself with FedEx before shipping it.

[@anyholeismygoall853]

Crazy that 2 weeks later a link cracked and they won't do shit. Instantly I wont do business with them just from what you've said. After spending 3-6K you want everything perfect and customer support to be flawless. Real shame sorry to hear you had that experience. But you've warned me so I thank you.

[@terrymoser2028]

How do you do a review and bring attention to flaws in any product without first contacting the manufacturer? Didn't you get your chain in the mail in the first place? What the heck man?

[@Skateandsmoke420]

Flipped links and lock wear and tear is expected but a cracked link needs to be fixed for free

[@etamlous]

Wear and tear yes but after a few weeks?! The lock should last longer before losing tension. Also LV is pricier even compared to DJI so this is not acceptable.

[@anyholeismygoall853]

@@etamlous I know right. It suppose to be a hand-made Cuban to last for decades lmao. Not have wear and tear issues 2 weeks in. I definitely know who not to go to.

[@Livelaughlimpbizkit]

Damn that jeweler is absolutely robbing quosting £3-500 for a polish. Do not go anywhere near that dude.

[@JayP7676]

What it shouldn’t cost you $50 to $80 to solder the link. What ever Jeweler you went to is ripping you off. Don’t go there again.

[@robertreynolds2212]

Purchased a 9mm 22in from their shop last year & haven’t had any issues. Handmade chains are known for having inconsistencies. This is the first time I see a pretty obvious visual flaw on one of their pieces.

[@anthonymartinez2982]

Not for nothing i have the same issue i have a 9mm from them and i have a half soldered link and a straight up dot on another link and knowing how their customer service is they take 3-5 days to just respond i just figured ill wear it for a little while maybe a few years til I really have a serious problem and either sell it or trade it in for something else to someone else not even worth the hassle man, u know what they say and it would definitely be shame on you the second time

[@eddye7420]

Don’t worried they will fix for you maybe the they are too busy I buy 3 Cuban chains from las villas 😊

[@rogue1159]

They havent got back to me in a week

[@valenteleanos4774]

The scariest thing is you know Gus from Las Villas seen this video because it pops up right away. These companies scroll KZbin for reviews on their Cuban Chains and he choses not to comment and stand behind his work. Gus always seemed like a stand up guy and it’s a shame he chooses to ignore this.

[@Max_Soto]

I might be wrong but i don't think Gus has anything to do with this. His website is Gusvillajewelry, while THIS website is Lasvillasjewelry.

[@Sam_Guine]

Gus Villa is not the same thing as Las Villas. Two different jewelers 🤦🏻‍♂️

[@valenteleanos4774]

@@Sam_Guine Yes I know my auto text put it in because I’m always searching Cubans. I didn’t realize it typed it in, thanks for your in depth detective work 🕵️‍♀️ 🤪🤪

[@Sam_Guine]

@@valenteleanos4774 no problem! maybe after a fourth time refering to Gus you would've caught the autocorrect but maybe next time! 🥸

[@joshuamiller4600]

??

[@sabrinamerrick1271]

A few years ago I ordered a religious pendant from them. Well the one they sent was not the one I ordered. Very disappointed. Lack of attention to detail.

[@michaelc9882]

Sorry to learn of your situation brother . Reys Gold and Cash is the way to go and of course, DJI is another option as well . Best of luck on getting your chain repaired.

[@FranciscoRodriguez-be6ik]

Am am am am am am am am am am am am am am am am am am..........................!

[@sidesw1pe]

Good to know to avoid these guys

[@CeeTeeUSA]

I never buy expensive jewelry, it's never a good deal. Better to buy stainless Cubans from Amazon for $20 and live stress free..

[@dja-dawg1530]

Bro that's a 30 to 60 dollar fix my g

[@arondagherty2918]

Man I hope they fix this for you. They should send you an insured label to send it back and fix it. They should really send you a new chain. That cuban has multiple problems. I would just want my money back and go with a different jeweler. Seems like the polished up an old chain and sent it. Thanks for posting the video I will be shopping with someone else. An update would be great.

[@rogue1159]

They havent responded to emails with my order info and pics of damage. I dont recommend them to anyone

[@Bman25410]

@@rogue1159 call them??

[@arondagherty2918]

@@rogue1159 wow when I get mine. Im going to sure I have some type of warranty in righting and use PayPal as well

[@Canuck_213]

If your looking for any service after sale from Las Villas, don’t bother. Unresponsive at best. 1st hand experience here.

[@rogue1159]

Agreed. Then lie when they get called out. Poor business practices going on there

[@evanspark1510]

@@rogue1159 yes its bull if you do talk to them, they dont let you finish saying what the problem is,when they start talking over you in english you cant understand!

[@Sal.357]

Its been 4days since you uploaded this video, Any updates?

[@rogue1159]

I sent them an email per the online communication we have had in the past and they never responded. Just going to have my local repair it.

[@AldoFelt]

Is that gold or silver...

[@jayc4715]

I'd send it back.. las villas is supposed to be the best

[@rogue1159]

They won't repair or reply to my emails or calls. They commented on my video saying they reached out for repair. I can guarantee that's a lie, bc I would have had it fixed for free if I could have.

[@kennygottlieb3628]

You Can tighten the thin tread 8 with a dont know what you Call it in English im from Denmark, but made Them send you a new, or money back, ofcourse. 300$ for getting it welded and polished, for 3 times that in Danish crowns i Can get made a whole new chain..!

[@kennygottlieb3628]

Next time, buy 24k and get make a chain at a benchjeweller, and go at least 14k 10k is more crap than Gold 14k its opposite.

[@lonewolf30531]

Horrible

[@ivanfalcon2411]

Dame .. cheap

[@karlinamatthews9772]

all box lock do that regardless of where they come from a pair of tweezers will fix that. Sorry about the links.

[@sgbabyflex]

Daniel box locks are handmade but look like crap since they make them in batches and not specific to your chain. . Limaxi makes it all from 1 piece. Limaxi makes handmade box locks. Daniels links flat and spaced out . Las villas has the best links. If only we can mix limaxi and las villas together . you'll always miss something from these companies bro. Sorry you had some issues. If you do send it back please only ship UPS .

[@Joey1k]

want to sell it ???

[@rogue1159]

I would but with the link issues wouldnt get what I paid. I wouldnt feel good taking a loss on it. Tha is though

[@J-V33]

Update??

[@briansullivan.1341]

send it to daniels . they will melt it down and build you a new one

[@briansullivan.1341]

make them build you a new chain bro.

[@QuantaviousWashington]

How much did you pay for that chain?

[@rasheemyoumans1805]

how many grams

[@Carluis_mena]

🤝🤝💪🏽

[@champbrady633]

Chain is super nice bro. Very minor issues except for the issue at the welding. Whatever you do, don't get the chain re-polished/buffed. You will lose grab weight which means you're losing money on the resale. Jeweler's have their shipping insured up to the amount of what is being shipped. Request Las Villas to print you a label so it can be insured

[@rogue1159]

Las Villas isnt willing to repair it, they do not offer any warranty, and have been un responsive all together since I emailed them and left a review

[@champbrady633]

@@rogue1159 damn. Bad customer service is something that can even make jewelry look repulsive. Kills the whole experience of getting a new piece

[@Almstedkenny]

​@@rogue1159 I just got a Cuban bracelet from them and one of the links has cracking on it so I emailed them and right away they sent me return label and said it's covered by the lifetime warranty

[@xlXDEEZXlx]

How many times you gonna say um or ah?????? Maybe practice first before recording…….

[@Jordan56096]

Maybe skip the video, because no one cares about your opinion.

[@Calirican559]

If anyone is looking for best price, customer service and quality check out C4G Jewelry. I have done business with them 4 times. 3 chains and a bracelet. Each one was perfectly made. I live in Cali and was nervous to send so much money on the first transaction but after that it’s was like dealing with a personal jeweler.

[@operationtruth288]

Poor Quality Piece. Always Buy Italian 14K Gold

[@Fabisgreat]

Limaxi jewelers out in tampa amazingggg worl and super excellent customer service, enrique is great and prices is great

[@mysteriousperson1919]

10 karat 🤣

[@benjamingruen6820]

Your so cool!

[@reefkings12]

Only thing funny is you laughing at someone for buying 10k.. 🤡

[@bachatas809]

10k is strong gold and better than silver and the cheapest gold option

[@markymark3071]

Thank you. I'm shopping for 12mm 18k. Definitely not going to las villas. I have 2 other options. Thanks again. Very informative.

[@evanspark1510]

yeah dont go there

[@taylorsherbank]

Where did u end up going? Looking for a 11m 18k right now