Customer freaks out over Listeria Outbreak

Рет қаралды 10,726

Күн бұрын

Пікірлер: 45

@Kiwi2703 3 ай бұрын

Never say you're 100% sure when the customer is worried about their health. Instead, say "As far as I know, it is okay, but if you're worried, we can prepare something else for you" to avoid any potential trouble.

@kimkimba1131 3 ай бұрын

Until they get the recall call, they believe it is fine. I understand that.

@1nm1 3 ай бұрын

I understand it too, but by the same token when it is something as serious as listeria in an item that is typically NOT cooked, it wouldn't hurt for the restaurant to be more proactive too. At a minimum contact the supplier and get written (emailed) confirmation that the food they were supplied has has NOT been recalled (instead of waiting for them to call you).

@matxalenc8410 2 ай бұрын

Yes. It's completely understandable. No idiot to be found anywhere.

@Palidor19 28 күн бұрын

This is really a case of bad timing and not incompetence nor stupidity

@benwagner5089 3 ай бұрын

If she was that worried about the romaine lettuce, she should have played it safe and got something else.

@godsowndrunk1118 3 ай бұрын

In a hurry ? Get the soup....

@wtfsalommy3250 3 ай бұрын

_no soup for you_

@godsowndrunk1118 3 ай бұрын

@@wtfsalommy3250 Nazi !

@Veronica.A. 3 ай бұрын

For the first time,Brenda is being nice and I miss her bada*s attitude. She even called the server " honey" and he didn't say anything to her. I thought he didn't like been called names other than his first name.

@bakerbob533 3 ай бұрын

I feel like this situation would end up in a 1 star review on yelp with something like "tried to make sure my salad was safe and waiter laugh it off #listeriaLettuce"

@1nm1 3 ай бұрын

TBH if they left a 1-star review they deserved it too, since it WAS recalled. Remember it is the RESTAURANT'S responsibility to ensure the items they serve are NOT on the recall list. Why they are wasting time by WAITING for their supplier to contact them FIRST, instead of checking the recall list themselves is beyond me.

@scottsherwood1244 3 ай бұрын

That is my life. I work as a manager in wholesale and this exact thing happened to me. I laughed so hard

@user-pi5lx8dm6k 17 күн бұрын

Inevitably there’s going to be one customer that orders the product at just the right time

@Dizz2K7 3 ай бұрын

I'm not an idiot, I'm just not clairvoyant.

@roxcyn 3 ай бұрын

One of the times the customer was right! 😂

@04279 3 ай бұрын

Like it is the waiter's fault that you got the information just that moment.

@jpendowski7503 3 ай бұрын

Notifications go out the minute they are confirmed, no supplier is gonna refund a whole shipment ‘In case’ just funny she got caught in the exchange.

@stevenpeek8842 3 ай бұрын

I work at a grocery store, and last week people were calling all freaked out about a recall on some deli meet. They all "just saw it on the news!" Okay, but do get the whole story. The recall was in July, and the reports on illnesses and (sadly) 2 fatalities were released by the state department of health on August 8. The tv news just got around to reporting it in late August.

@cssgeek 3 ай бұрын

Great skit. Leaving a genuine comment so there is something here other than these annoying bot posts. I'll have the steak instead of the cobb salad

@joecab1 3 ай бұрын

LOL surprise ending!

@silasrodriguesgoncalvesjun5191 3 ай бұрын

He could just say "we've run out of it"

@jay48538 3 ай бұрын

That's what I would expect. A restaurant volunteering upfront their food was tied to listeria sounds crazy. No one is that honest.

@matxalenc8410 2 ай бұрын

I thought he was gonna say that to save face.

@anndownsouth5070 3 ай бұрын

I did not know that lettuce can be contaminated with listeria. We had an outbreak here in South Africa in about 2017. But here it was in cold meats and viennas (hotdogs as Americans say). One of the companies that were producing the products went bankrupt.

@zevsero9170 3 ай бұрын

In ZA a “vienna” with no other description is a sausage?! In Australia it’s a loaf of bread!

@anndownsouth5070 3 ай бұрын

@zevsero9170 Yes, and to make it a hotdog, you have to heat up the sausage and put it in a bun(we call them bread rolls) with condiments. Like the street hotdogs you see people buy in NY.

@zevsero9170 3 ай бұрын

@@anndownsouth5070 In the US a sausage alone is not a hot dog, it’s a frank or a wiener. And there’s no such thing as a vienna. As I said, in AU a vienna is a kind of bread.

@anndownsouth5070 3 ай бұрын

@@zevsero9170 so what do you call that type of sausage in AU?

@zevsero9170 3 ай бұрын

@@anndownsouth5070 either sausage, or frankfurt.

@CowboyCookhouse 3 ай бұрын

When the Karen is actually right 😂

@appo9357 3 ай бұрын

What’s wrong with mouthwash? 😉

@R.P-e2z 3 ай бұрын

Have YOU ever had a salad that tastes minty fresh?

@appo9357 3 ай бұрын

@@R.P-e2z Yeah, I think they tossed in some mint leaves.

@stephaniehowe0973 3 ай бұрын

Damn I just bought Romaine

@taviariton5140 3 ай бұрын

I don't understand. It is not a common practice to wash it?

@amosbirb2616 3 ай бұрын

sometimes things like this can originate from groundwater, and would be trickier to control for than if it were on the plant's exterior IIRC

@taviariton5140 3 ай бұрын

@@amosbirb2616 i mean, to wash it in the kitchen

@PhillipCummingsUSA 3 ай бұрын

Karen was right

@SuperThalberg 3 ай бұрын

It never occurred to the waiter that this was new information and that maybe it just hadn't reached his restaurant yet? Why persuade her to eat the very thing she was afraid of so she'd be sick and blaming you? Gosh tell her "thanks for the listeria tip, let's get you something without romaine."