The SURPRISING State of Cathay Pacific

[@NonstopDan]

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[@jasonleung8298]

On the Premium Economy, if you sit on the aisle seat, the arm rest can also get lower to give extend seat room

[@ikkylovesbass]

Out of curiosity, where was your ad filmed? The location looked familiar 😊

[@yxeanget-any]

you just made a video praising an airline that was involved in a discrimination incident a few days ago. it's suspicious that they made you do this on purpose.

[@amschelmayer.7092]

They destroyed the word 'friend', rendering meaningless. Now they are destroying the word 'experience' by applying it to any trifle whatsoever! ... 'oh, my lavatory experience'. How laughable!

[@Simonbacon023]

@17:56 you’re right. We’re understaffed. Manpower has been cut on every flight and it’s not going to go back. That’s why it took that long for your meal. As an emerald member, I suggest you leave some advice to our company because you guys matter and we don’t. They don’t give a fuck about us not getting enough rest between flights, not having enough manpower to do the service, which by the way, it concerns you. We used to a “standby” crew in case any emergency happens, but now it’s gone! Where did he go? He is now serving meals. So is it still safe on our flights? I’m starting to doubt that

[@pascallaw5909]

I guess it's a bit similar to what most airlines were like back in early 2022 when the world reopened. When profits increased later thanks to more ridership, payrolls of staff increased as well. Hopefully you guys can still organize a strike without it getting struck down by then.

[@nekomi_ch]

Person from Hong Kong here, they have previously fired lots of their employees due to pandemic, and when Cathay decided to rehire them, they have to work back from the bottom of the corporate ladder, hence the low staff morale. But still for us from Hong Kong they are still the best option that we have and I am glad you gave them a chance.

[@kinennsa]

No, the best option you have is ANA or JAL.

[@nekomi_ch]

@@kinennsa they are only good if you are flying to Japan, because I live in Hong Kong, if I wanted to fly anywhere else I would have still choose Cathay

[@kinennsa]

@@nekomi_ch You can fly to HND or NRT and then fly to Europe or North America. I live in mainland China, and I always choose ANA or JAL, never chose Cathay.

[@tempura_]

@@kinennsabut how would you even get to japan and separating the trip can be much more expensive

[@penguink4972]

ANA and JAL provide much better service and attitude than cathy based on my experiences.

[@johncollier608]

I used to love flying Cathy Pacifics 747 back in the day. The product, staff and all round service were top notch. Your experience did not remind me of mine (many times). Thanks for sharing.

[@TheVaughan5]

Some years ago I was upgraded by B.A. from PE to Business, no charge, on my usual long haul. Clever move on their behalf as ever since I’ve only booked Business, the difference is incredible. Having said that B.A. has just lost me because they’ve hiked the price so much I can get a much better deal with another airline.

[@0xNameless]

I've travelled BA business a few times but the hard product is just not for me. The staff though are super friendly!

[@gotsamoyed1875]

LMAO. Are you seriously comparing garbage like British Airways to Cathay Pacific? B.A. is on the same level as African airlines. Cathay Pacific is world class (if not #1 in the world).

[@louisemann3306]

My biggest issue with CX is its crews. If the service onboard is poor, then the whole flight will be a poor experience regardless of how good the hard product is.

[@charlesmadre5568]

Since Cathay hates its staff I'm surprised morale isn't even lower than it is now.

[@harisadu8998]

The crews are just fine. What are you expecting from them? The mile-high club?

[@ybing]

Its the management...

[@louisemann3306]

@@harisadu8998 I expect a friendly crew that doesn't act like the last thing they want to do is serve their passengers. Is that too much to ask?

[@louisemann3306]

@@ybing Yes, ultimately the responsibility lies with the management.

[@kevinmau1992]

The problem with Cathay is that the staffs are underpaid, and understaffed

[@dt8101]

Hong Kong is a capitalism society right? If so, there is no underpay. In a market economy, if Cathay staff are unhappy with the salary, they can always move to the next better alternative. The fact that Cathay can find enough staff means that Cathay is paying the market price.

[@Canleaf08]

@@dt8101 If you can’t get by with your wage, you are underpaid. If Cathay has no better competition, they set the wages.

[@Thekidisalright]

@@Canleaf08what you mean no competition lol, you know there are other airlines operate in HK right? Lol people are free to choose which airlines to work for.

[@dc99yt]

You are wrong, China Airlines and Eva Air both have lower wages, but better staffing.

[@whitestrips1]

@@dt8101 Except right now they are understaffed and experiencing very significant employee turnover. Your assertion about their employee's compensation being adequate is incorrect given what we are seeing....

[@alfandytansyafri5280]

On my last two flights, I flew back to back on the economy with CX from TPE-HKG-CGK. I always enjoy the hard product, somehow like just most people said here the crew is just so inconsistent. The TPE-HKG leg was always great (even if it's a short one), but always feel the HKG-CGK service is so bad (almost every time).

[@letitiaprincess1125]

Probably the CGK flight nowadays are mostly turnaround flight for the crew. It’s more tiring to operate a CGK turnaround than a long haul flight.

[@c8ke78]

I've been on cathay many times, and i've been in both the business and first class lounge, and although the first class lounge is much nicer, the business class lounge's dan dan mian is absolutely AMAZIING! something I have to get everytime. And i'm surprised that boarding took so long - for me it's always been earlier or on time!

[@kl4973]

Immaculate timing for a CX review

[@Ar_thurC1523]

I'm surprised Dan uploaded the video at this "EXACT" timing while negative news is affecting Cathay.

[@lexchan4]

When isn't negative news affecting Cathay?

[@ludwigtails]

@@lexchan4 some Chinese bloke complaint about the cabin crew insulting them for not knowing how to speak English. (But blame the Chinese for not knowing how to speak English in the first place)

[@sharraleigh]

@@ludwigtails Cathay has never had awesome service, in all the years I flew with them long haul. Compared to EVA, China Airlines, JAL and ANA, their service honestly paled in comparison. I once had a flight attendant basically scoff at me for asking for water.

[@paulfan7377]

@@ludwigtails 港can啊，呵呵

[@solomonzg]

@@ludwigtails What do you mean by 'but blame the Chinese for not knowing how to speak English in the first place'? That flight was from Chengdu, China to Hong Kong. Wasn't it the flight company's problem for not bringing anyone who speaks Mandarin Chinese for a flight within the same country from point A to point B?

[@kaizhang5811]

They are now facing criticism for treating non-english speakers (actually just Asians) differently. A lot of people are sharing their terrible experiences online.

[@ERIC-ln1xz]

a bit unfair to Cathay and other amazing Asian countries to count them as part of that barbaric nation

[@maxkwok7084]

Fake news

[@SEW900i]

@@maxkwok7084not if u can read Chinese 😂

[@directxxxx71]

​@@maxkwok7084 are you an employee from this Carpet Airline?😂😂

[@jhca4671]

It’s really a Chinese problem.

[@StevenYLol]

CX was so consistent pre-COVID. Its ground service at SIN (my hub) is still better than that of SQ I feel like but you can see onboard crews becoming unprofessional (or as some in the comment section rightfully pointed out, unable to be professional due to multiple constraints) and lapses emerge. I do hope CX can recover and heal better.

[@gotsamoyed1875]

CX is still the best airline in the world. SQ got nothing compared to CX

[@krishpatel136]

I have to agree. SQ’s standards have just gone down. CX has managed to maintain a leading status despite being grounded during COVID

[@Simonbacon023]

Hi Dan! How’s it going! I’m a cabin crew at CX and im new here. I hope you can see this. You mentioned our crew members are one step below. Here’s why. 9100hkd is our basic salary excluding layover allowance which is the equivalent of 1130 USD. After the pandemic, some of my colleagues get 13 turnaround flights for a month, meaning ZERO layover allowance is given. We’ve been trying our very best, I hope you enjoyed our service though.

[@brandrange2288]

Low salary justifies racism and unprofessional conduct? Preposterous.

[@Simonbacon023]

@@brandrange2288 no it doesn’t. And for your reference i did NOT even mention anything about racism in that comment.

[@Tony-mx6oz]

It's been really rough for the crew and CX since HK had very tough pandemic restrictions over a long period of time, but keep up the nice work and the passengers all know the crew are all trying the very best.

[@Simonbacon023]

@@Tony-mx6oz and we certainly will :))

[@americanbobtail1]

​@@brandrange2288 - Please show me where racism is in the comment above... Also, a point is being made that Cathay Pacific is paying the employees not enough to care about their jobs. That is an issue with employees worldwide due to the fact they are underpaid.

[@maryjohn526]

Cathay's service is very good if you can speak English

[@redleroy496]

It is very true This is the reason why I choose Emirate now

[@lours6993]

Flew HKG-SYD overnight on CX A350-1000 in early May. It was one of the best of my 6 OneWorld segments on a return CDG - SYD MEL-CDG itinerary. Service was fine. HKG lounge was outstanding.

[@p12234567]

You picked the perfect time for posting a CX video lol.

[@RaphaelChang]

If you can‘t speak English，don’t comment it

[@RandomBb56]

LMAO

[@lhk7006]

@@RaphaelChang They should change their tagline to "Enjoy the Lufthansa experience, but at twice the price."

[@sqoomsh]

Why?

[@kwfown]

看不懂你说什么

[@Bxu021]

I'm so nervous for Cathay, I am from Hong Kong and I love Cathay cause its a part of Hong Kong's "Major Things" (IDK how to word it lol) and the HKG airport and Cathay are just some of the things I think are cool about Hong Kong.

[@catttcattt]

A HK friend shared with me a very similar vision just like yours a decade ago. I can still remember her excitement and passion recommending this airline to me, just like a kid showing off her favourite toy. Unfortunately, I hate to say this, with my personal experience with the airline this company is in a rotten tomato state beyond any cure. I feel sorry for my friend, who was always so faithful in this company let alone the fact Cathay played a vital role in HK's modern history.

[@mike-yk4yk]

Unfortunately the thing ruining Cathay is the hk people working there 😢

[@bennychun1021]

There are so many emotional ties with HKIA and CX for hk people.

[@neatkitten]

Went to japan 2019 on their business class. Seats were ok but the exceptionally attentiveness of their crew helped me retrieve my lost baggage and made sure i got delivered to my hotel ❤

[@jujube1263]

Dan, I can tell you that CX has been cutting plenty of budgets on catering products following the revival. Don't expect too fancy from them...

[@staalejonko]

I'm taking Cathay Pacific for my holiday to China and back (AMS-HKG-CAN and back). Curious to see the Economy class experience. I just hope the first flight leaves and arrives on time as I have a 1 hour and 50 minutes transfer. Thanks Dan for showing us around this video!

[@MfanaKaMshengu]

Took my first international flight with Cathay in 2019. From jhb to Hong Kong than China. I was happy with everything from their service from their food which I still believe it the best thus far as I’ve been on qatar and emirate oh and Hong Kong airlines. They are the best on food thus far for me.

[@iseeflowers]

I like Singapore Airlines but don’t know why they don’t have direct flights to HK anymore.

[@Gazmeizster_Wongatron]

Cathay Pacific will always be a sentimental favourite of mine, but it's too bad they've fallen behind their main competitors in so many areas, even before the Covid restrictions.

[@tpplatfzft]

Well, Cathay is a complicated airline… but I still like it. Based on this video from Dan, I know what to expect from Cathay when I’m flying with them next: prepare to wait long for less than average meals, and don’t expect too much from the service.

[@Bxu021]

Man, I rarely get to travel anymore, seeing Cathay and HKG again brings tears to my eyes ;u;

[@salsapixie]

I flew Cathay Pacific in business in March from Manchester to Hong Kong with work. The Pier Lounge in HK is amazing. The food and service on board really let them down. Food was very bland and limited choices on the flight back- no starter and only two dessert choices despite what was on the menus. The TV sound ended up out of sync too. Agree the seats were fantastic, loads of room.

[@georgecolville22]

I recently flew from Melbourne to London Heathrow via Hong Kong in economy (first time with Cathay), and I can say I definitely prefer it to Singapore airlines which I flew Brisbane to Heathrow a few months earlier. Obviously it's a subjective opinion but I found the food was better, the inflight entertainment was way better, and even the toilets on board and the staff seemed better as well. Plus the airport in HKG isn't too bad either (I still prefer Changi in Singapore but that's a hard one to beat) it has some really nice views of the surrounding hills. I'd definitely recommend Cathay to economy travellers on a medium budget.

[@typicaly506]

Travelled with them as a kid and seriously don't recommend them to others witnessing them treat passengers differently according to their background makes me so uncomfortable no matter how cheap the fare is I will avoid it, if you can avoid it do it!

[@guybeauregard]

I don't think you need to worry about it; their air fares currently not cheap at all.

[@hhhhhh33500]

Just flew Cathay Pacific from Seoul to Hong Kong yesterday lmao. Perfect legroom, good meals but again lack of manpower…. Took them an hour after take off to serve the meal, and another 30mins of waiting after everyone finished their meals😅

[@jackwoods1282]

Dan- I just wanted to say thank you so much for everything you do. Your videos are the best flight review videos in the world. I don't get to fly much, but I love dreaming about getting to fly tons when I am an adult and want to travel the world. You have inspired me to do so much. Thank you again!!! Jack Woods

[@LyricalLies14]

My mum was upgraded from HKG > LHR a few years ago in the summer - she checked in quite late as was on a non-connecting flight but suspect it was also overbooked. She had no loyalty status. like literally zero :P

[@IndoDiaspora]

This also happened to me and my wife once on a NRT-HKG flight.

[@catttcattt]

I hope this video is not a PR campaign for the recent discrimination case. A Recording of Cathay's employees went viral over the internet. One said to a customer "If you cannot say ‘blanket’, you cannot have it"

[@jonathanwall2749]

Cathay's main problem is the average service and the considerably more expensive ticket price compared to its competitors.

[@718yyz]

Thank you, Dan. It’s always a pleasure watching your videos, it is indeed a pure enjoyment. And I really appreciate your talents and efforts that you devoted in your work. Have a great and productive Thursday.

[@riozacherysuen1378]

CX cut one crew headcount and they also cut the salary+ground duty pay. Low crew morale.

[@Simonbacon023]

Thanks for pointing this out! Finally someone gets to feel how we feel. Much appreciated!

[@_Lalit_]

used to fly Cathay as a kid back in 2005 to 2010 they were the best back then and always used to get free toys and merch every time.

[@dgurmani]

I rather fly SQ or Middle East carrier then fly Cathay. Ever since the turbulence in HKG and covid has definitely derailed the airlines focus.

[@christinetobias4207]

I agree with you about the food, my brother and I booked my Mum for CX Business class a few months ago, my Mum also told me that the food was indeed quite disappointing. However, others were good.

[@_roku_]

The blanket is as thin as a carpet. 🤣🤣🤣 oops

[@DavidHoughton17]

I flew out to Asia from London between Jan and March. So i flew London to Singapore via SQ where i arrived for 5 hours and rather than staying around Changi airport went to meet some friends around joo chiat in Katong. I later took a Cathay flight to HK and i was so surprised at the different service i was provided. It was just little more comfortable and the food for what was a 4 hour flight was very decent. I came back to S'pore with Cathay and yeah experienced the same service. I think in future i might consider Cathay when flying across into Asia

[@ellebrook3413]

I was lucky that when HK finally 'reopened', I was able to get a Business ticket from Asia →Europe for the price that economy was being sold for by some airlines. Since then, Cathay's prices are shooting up and the Status Points given for the same journey in Premium Economy is *just* too small to push me into a Gold Upgrade. All sorts of frustrating...

[@MerkyAviation11]

I wish Cathay come back to Dublin so I can spot their A350 and work on it. As I have heard a lot of positive reviews on this aircraft and it being my favourite aircraft. I'll fly on it one day

[@elliogle]

This happens quite often, If you are Emerald/Gold One World, Cathay and BA tend to oversell their Premium (Especially on peak times), so if you are a solo booking and Gold, you will get bumped (I travel to Dubai once a month and 50% of the time this happens to me - The last time I went Hong Kong, Cathey did this as well)

[@gotsamoyed1875]

Damnnn you lucky bastard

[@craighayes3316]

Very nice. I'm always amazed how the Middle East and Far East carriers outshine, outperform, and at sometimes cheaper prices than most European and US carriers. Their products are just a cut above!

[@Mchannnel]

Yeah. If you want to go to Europe from Asia, usually Asian/Middle-Eastern Careers are way cheaper (unless you’re flying with a airline from your own country)

[@MillennialAngst]

HKIA's T1 main concourse, opened in 1998, looks better than almost any airport or airport terminal built since. It's aged so well because it's more bare bones.

[@jorgemorillo482]

As usual, great video Dan! I really enjoyed its rythm. Regarding Cathay Pacific, I truly hope they return to their past grandeur both in its network and especially in its onboard servixe which has always been admirable.

[@jacoblee5129]

I was actually on 2 cathay airways flight just weeks ago and they were very much better than your experience last year! Would love to see you do another review of cathay honestly!!

[@NonstopDan]

I'm wanting to try them again soon too!

[@camf7522]

From my experience of flying with Cathay is, as your video highlights, the inconsistency of service. Their premium cabins could be, and should be, a great product. My most recent experience was pre-pandemic and flew Melbourne Australia to Frankfurt via Hong Kong in Premium Economy, all 4 sectors offered different levels of experience both on the ground and in the air. I haven’t flown with Cathay since, preferring Thai, Air NZ, Singapore and Royal Brunei.

[@cheese4788]

thai is declining very bad unfortunately. :(

[@terry8014]

you are fortunate to have a blanket while some other people got teased by cc for asking for a blanket.

[@duileyah]

He’s white so of course get blanket, yellow people get carpet.

[@LazyYT1]

I flew business and premium economy on Cathay after the pandemic and both of the were amazing

[@BRTripReport]

Overall a pretty good experience! Thanks for sharing.

[@Susanneshares]

Thanks for another informative review. It would be great to see some reviews on Airlines/flights in and from Australia if you ever decide to travel to this part of the world.😊

[@Shaggy12321]

I had my first ever flight a few weeks ago, from UK to Hong Kong via Cathay, i've not been on a plane before so cannot compare - but I was told Cathay were 'premium' and i'd enjoy my flight. Well, 12.5 hours of flying and I really didn't enjoy it one bit! i had a Window seat in Economy, I am a 6 foot average size guy, and was pinched in by my chair, two people sat to my left as well, so I was pretty much crushed in. The guy in front of me decided to recline his seat 100% within about an hour of taking off, and this meant my legs were crushed against his chair, I couldn't use my 'Table' on the back of his seat, and also the Screen for 'on flight entertainment' was pointed downwards now, and I barely had enough room to get my phone out of my pocket. I really was awful, I was on a 777 and those seats are not designed for normal people, maybe children at best. They've tried to cram as many seats onto that plane as possible, making it a horrible experience.

[@zllazilla]

always wait for these videos :) in 360p. 😂😂 but great video

[@UKabroad1967]

Did you know on longer flights they basically scam you by listing appetisers/snack items/light items AS “MAINS”…and then repeating the same snack item again on the second page…tell me how to trick your passengers into thinking they have more choice while cost cutting at the same time….go figure!!!

[@corpojp6624]

I have flown with Cathay Pacific and it has been an excellent airline. Having travelled in economy, premium economy, business and first class. All trips have been amazing. The service and quality is always good. Such a fan.

[@chenxiliu1024]

The pier is back

[@brandrange2288]

My friend and I (both Asian American) visited The Wing First in Feb, where the staff treated us without a smile and full with attitude. We had to wait at the entrance to the shower for 10 minutes before someone finally showed up to tell us that none of the cubanas were working and we had to use the normal shower which was worse than mediocre. The onboard experience got so much worse compared to pre-covid as the toilets were all dirty the entire flight. Cathay really has gone downhill.

[@Paco_Gaepedores]

Amazing video Dan ❤ I'm proud to work for Cathay Pacific as a Flight Attendant ❤✈

[@JasonLowderTheRanga]

So, I few cathay back to home last week. We were delayed 45 mins. When we call got on board the captain announced that he felt that the cleaning staff has not done an adequate job - so he ordered them back on. I was only in eco, way down the back. I've flown a bit this year in eco and pre-eco for work. The eco food was better than all of them - by a big margin. We had water supplied, post departure drinks, two full meals (dinner and breakfast) - not just some "snack" of some overcooked rubbish, an proper breakfast. IFE was well stocked. Friendly staff. We did have an near near a350 for the journey, so that meant nothing was broken. Sing air, you are not the world's best airline. It is hands down Cathay. No contest. Kind of dissapointed my points are all with Star Alliance than Cathay. In fact, Star Alliance airlines better get the arse into gear - because One World Airlines are starting to hit them hard.

[@JCao311]

I simply don't understand why the customers, especially those non-cantonese speaking Chinese customers have to experience the poor cabin services. I mean it's not your customer's fault that you don't make decent amount of money, right? The toxic workplace culture and lack of ethics are slowing killing the company as a whole.

[@Simonbacon023]

Good point. We didn’t mean for the poor service. Sometimes we just get tired between flights, which never happened before covid.

[@berykli9]

Coz that crew only speaks in English actually, she didn’t do anything in front of the customers . somehow when the crew are chit chatting at the back of the plane, a China customer over heard their conversation and exaggerated about the issue. The crew is not insulting anyone in front of the mainlander. It is the low confidence and self esteem mainlanders have, always trying to play a victim. Every Hongkonger knows this and they can’t stand their bad attitude anymore.

[@certi.e7]

This Video As Usual Is Quality :)

[@ChannelHypermach]

Dan i think i was captured on your video. i think i was onboard the HVN B787 at 5:20 and yes the weather matches up, and i indeed saw your Cathay Pacific A350 taxiing by.

[@JordCA]

@7:30 Spread the word. The Premium Economy aisle armrest can be fully dropped to seat level, allowing the person in this seat to pivot sideways into the aisle without leaving their seat, so the window passenger can exit. Why oh why no one speaks of this is odd. (and First Class seats in US Domestic) and other parts of the world have the same mechanism. So no, you are not trapped, and if the aisle passenger is snoozing, at least they do not have to wake up. You can see where the armrest drops and stop around 7:30 mark. IF you are a person who needs the bathroom a lot, then do not pick a window seat. Or try to time it when you fellow aisle passenger is awake or when they go, YOU GO..lol.

[@Demolego1980]

I’m so suprised that CX is in the position it’s in. CX should aim to be a top premium airline like SG or middle eastern airlines, instead it stays in the middle somewhere. Can be great sometimes but also very disappointing. At the moment not sure what it’s strategies are but it’s trying to charge a premium over other better carriers but with a adequate service. I think the people in Hong Kong want them to be better, but there is so much competition in this area that I’m not sure what they want to aim for. The people in Hong Kong I’m sure are willing to pay extra if the airline is to return to its glory days. It’s just run like a budget airline but with a premium price tag. Do better CX

[@clivegraham9586]

Sunset peak and Lantau peak are the mountains you see at the airport

[@georgiamwillis]

I was looking at booking with CX to Hong Kong this year. But I’m finding the prices so expensive from LHR, and the almost 14 hour flight time is extremely off putting to the economy journey I’ll be taking. In 2017 I paid a mere £480 return LHR - HKG and 2018 I paid £723 for a multi stop ticket of LHR - HKG - MEL - LHR. But now LHR - HKG is likely to be around £700-800 return which I’m finding very tough to spend given the questionable reviews as of late 😟

[@tdb7992]

If you're going to Melbourne, you could get the direct flight from LHR to Perth, and then connect to Melbourne. Perth has a nice special terminal for people using that flight. The Australian domestic network is great too.

[@sheldonchen1545]

If your final destination is Hong Kong and you have no luggage to check in, try to book LHR-HKG-PVG and only fly the first leg. The last time I checked the fare was around 500 pounds.

[@Carlos1116]

Try Emirate Qatar or Singapore, they are probably better choice and better value.

[@markandsuriyonphanasonkath8768]

Fantastic reviews and videos, we follow you "every step of the way"! Clearly obvious, but never stated, "you guys are a family, couple", happy together, It would be terrific to hear this publicly. Our VERY best to you BOTH. Regards from Phuket - Thailand 🙂

[@Powerfulpork]

I think youtube should put" this video is party or in whole paid by cathay pacific" under its title 😂😂

[@mrsgomezmd]

Personally prefer The Pier business lounge to The Wing. Try it next time.

[@leorabelo3209]

I love your practical insights such as "fly premium during daytime and if the price is about half the price charged for business"

[@josephdiao8149]

I guess if you can’t say the words “free upgrade” you can’t have it

[@lamofonguera7807]

Yesssss love seeing these notifications of new NSD uploads!!

[@hanj31]

This is a prototypical business class seat it's practical. If you're super tall and have big feet just snag a bulkhead seat if you flying an airline where you put your feet into a cubby

[@InstantLuc]

I flew Cathay in December and earlier this. Excellent flights, aircraft, staff and airport. They also are hard to avoid on routes going to Vancouver, LA and San Francisco from East

[@cocoa3519]

I’ve flown Cathay Pacific since I was in middle school but I’ve switched to united since quarantine started, really miss Cathay tho but they’re late too ending up

[@TheWhore2culture]

Hey Dan,am super glad that this showed up under you latest as i didnt get an alert for it & i love your content. Nothing like an ugrade & sweet that Oskar got to enjoy it. As ive said before your production values just keep getting better & your easy & informative manner makes yours the only chanel i watch on travel tips any longer. Obviously im a huge fan of both of you on your "Oskar&Dan" chanel. As ever very best wishes to you&yours❤️💯💥👊👏👏👏💙💙👌👋⭐️'s💯✌️

[@clintonchan]

I was totally blowout by the comment even Dan has talk so many brilliant and positive comment with his sponsor, CX. BTW, HK is suffered from the city re-position and competition from SG, Istanbul, Dubai, Frankfurt, Amsterdam and Addis Ababa on global air hub city.

[@OnceInAMilli0n]

I was just thinking when you were gonna fly cathay again then this came out!

[@Geoffreyboucher]

Cheers Dan for the update,,,,peace and happiness on your travels

[@Abhi.the.Voyager]

I have been flying Cathay for more than a decade! Their service has been mixed, from not so great service on few sectors like India-Hkg etc to great product and service on sectors like Hkg-USA! The one of the strictest Covid 19 restrictions in their home for the longest time, few negative incidents where their staff were in breach of these extremely difficult regulations in the city, staff cut down, salaries and allowances drastically reduced, crew morale at all time low, controversies where their staff didn't properly handle few nationalities passengers professionally etc have dealt a real blow to the airline. They hv great product, food is decent, inflight entertainment one of the best, once a very reputed brand......i m sure airline can bounce back but then the top management needs to do a lot to bring back the old charm.

[@Simonbacon023]

Hi there. If you are a member of us, I highly recommend you leave some advice to our company cause you guys matter and we don’t!

[@fartfacemuldoon5657]

Love your videos, Dan! I upgraded to Qatar business last year on your advice! Best decison ever! I also look forward to flying Vietnam Airlines for the first time this year... they were running amazing specials from Australia to Frankfurt!

[@blobster91]

Review air Arabia next. There are so many others you could explore. Budget airlines especially like go air, indigo, air India etc.

[@helloianc]

Agree, hard product is pretty good. Lounges are as good as ever. The issue is flying with Cathay, they undercrew by at least one crew and have a lack of experienced crew, leading to total chaos flying. It's terrible in business, but economy short haul is grim too. You only get one choice of meal and it's really terrible Chinese food that is very local. No one is happy with Cathay atm.

[@nemowei5553]

2007 to 2010 Cathay was in bad condition. Was flying every 6 weeks to Hong Kong. Broken Seats, broken Entertainment system, dirty cabine etc. When i was able to fly with Air China it was a pleasure. New airplanes, very comfortable and clean.

[@kbroadhead10]

Hmmmm. My last Cathay flights were in early 2020 (773 business, BOS-HKG-SYD), but the outbound in late 2019 included A359 PE on SYD-HKG. PE seems sort of similar, but business has dropped the dine on demand concept, which I didn't think worked well, and the service was inconsistent (brilliant BOS-HKG even with a 0125 departure, very average on the daytime sector HKG-SYD). Will be interesting to see how their route grows once again.

[@terrh5759]

“CARPET” PACIFIC

[@Qacc6]

I also find CX's reverse herringbone seats to be very well designed, visually and functionally. The A350 version is a touch more refined and modernized than those on the 777s and 330s which I think is the right move. Not too charmed by the renderings of their new business class seats though.

[@kinennsa]

Do not fly Cathay, period. I will even consider flying United Polaris but will never choose Cathay.

[@EpicThe112]

Which flight and starting October-December 2023 Newark to Hong Kong UA179/180 is available to book. However doing Newark to Manila Philippines on United results in mostly domestic flights EWR to Guam, then an international flight Guam🇺🇲 to Manila🇵🇭.

[@Yuriamancio]

That lettuce leave on top of your meal is supposed to be removed before serving...the use for that is to keep the food moisty while inside the cart!

[@julianongpin1336]

starlux is amazing, they should expand their operations to HK and regionally.

[@ycs754]

Don’t think for a minute you were given a free upgrade because the Premium Economy class was fully booked. You were upgraded because your name was in their data base of many YT flight reviewers, so why not give you an upgrade which may help to sway your experience. Thanks for the review.

[@IndoDiaspora]

I disagree. My wife and I once were both upgraded to business class years ago from PE on our NRT-HKG flight because we they apparently overbooked PE. It looked like there was a big tour group involved and they chose to move us to business class so that the tour group could all sit together in PE. I was frankly surprised at this free upgrade. We had no status with CX.

[@vividpaulus]

There is also the political situation that just overshadows the airline.

[@lejeanmarc]

Low employee morale, they laid off many people during covid, understandable, but then also cut salaries of remaining employees by some 60%. Now they are inviting former employees back, but losing seniority with starting salaries lower than waiters/waitresses in the city.

[@jchen6480]

One issue is the service onboard, horrendous , the other is its exorbitant fares ,which are double compared to other airlines.

[@WH729]

Good timing to released this great video.

[@awesomeadamfrom2099]

Awesome job dan .

[@dgurmani]

Do a China tour reviewing China Eastern, Xiamen, China Southern, Hanian, Air China, Sichuan Airlines, Shenzehn Airlines. and etc.

[@tylerandfriendsgaming1546]

I am kind of committed to Star Alliance airlines only but nice to know One world and Sky Team have some great options I just don't trust One world after my American Airlines Experience. Sky Team is my second Alliance I will consider. What's your opinion Dan?

[@willieho3056]

UA cost you 200,000 miles from Chicago to Japan, but still serve you the food on a tray, foods are similar to Asian short haul flights, the Polaris lounge serve subpar food, only a dining section give you kind of fast food restaurant services， 30,000 miles is an option for upgrade from premium economy class if you are 1 k , if you are not 1k , you have to chip in co-pay between 150 to $450, depending on your premier status.