Did it Burn In? LG C7 OLED TV : Static Image after 20+ Hours

Buy one at Amazon: lon.tv/cxarj (int'l affiliate link) (affiliate link) - I recently had an issue with image retention on my LG C7 OLED television, but after running the pixel refresher program the problem seems to be resolved. This happened as a result of my TV displaying a static image for almost 24 hours. You can watch my full review of this TV here: • LG OLED C7 Television ... . As always, thanks for watching and subscribe! lon.tv/s
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[@tacoconch7678]

@0:40 That's the inside of a grand piano.

[@BirdcagePRO]

I've had my c7 for about a year now. No issues because I use it carefully as anyone who spends over $2k on a TV should. It's simple, stay away from BRIGHT static images for long periods of time. I have mine on for 8-10 hours a day and watch all kinds of content on it. I also game on it anywhere between 8-16 hours a week. Retention WILL happen, but it's nothing to go nuts over. I use the pixel refresher once a month just in case. If you want the best quality in 2019, oled is definitely the product to buy. Just pick take care of it and buy insurance that covers burn in.

[@dimarzio9374]

Hello. Are you still happy with the C7? Samsung hires trolls to shit the oled technology and cause panic around it.

[@alexsaraceno6144]

Glad the pixel refresh worked man. Nothing like an Oled TV. Once you go Oled, you can't go back to LCD.

[@JDubz303]

SO glad i didnt get an OLED and stuck with the QF9. couldnt be happier and dont have to worry about BURN IN!

[@nicko9799]

Image retention does affect LCD too No panel type is completely free of burn in

[@HegoDamaskII]

nicko 97 that means it’s defective though if lcd gets burn in, still oled is the best

[@CapDude]

Now you just gotta worry about the back lights going out like it did with my old tv

[@ugzz]

I have a Vizio 4k set, and i can see this insanely minute vertical banding similar to what your camera picked up. I swear i've asked 20 people who have been at my place and not a single person can see it, but i can see it, especially during a slow pan with a mostly solid background. Sometimes i hate being so observant / sensitive to screen defects. Blessing and a curse!

[@zachpickford630]

At first when I brought my LG C7 I thought I made a great purchase but even if I have a static image sat for a few minutes (not hours) it will get image retention which is odd and also when the display goes to dim grey screen images it shows two vertical bands on the left of the tv display I wouldn’t bother with OLED even if it looks good it will be a waste of money

[@OldMan_PJ]

You should be able to set an auto power off option on the receiver, I find CEC incredibly useful to avoid needing to handle 3 remotes to use a single playback device.

[@EuanHenry]

OldMan_PJ CEC caused a lot of conflicts with my setup, I turned it off on all my devices and let my Logitech Harmony Ultimate do all the heavy lifting.

[@toobalkain]

I had 65” C7 for a year now, never babied it, it’s pretty much on 24/7, never even noticed image retention. I have Apple TV hooked up and on it VLC, which doesn’t have a screensaver, that’s perhaps the only one I should be careful with, otherwise it’s pretty much foolproof.

[@danielmantione]

You don't get real burn-in that easy with these TV's. It is possible, but there is far more needed than one night of static images for that. Image retention might sound scary, but it is not burn-in. The pixels are just tired and need some sleep. The pixel refresher just does that. Normally the TV does so automatically when it has been working for more than 4 hours, just switch it off, and next morning everything is fine again. I personally also use my C7 at 85% brightness; 100% is too bright for my taste, but this also helps prevent burn-in.

[@RJ_331]

If you're so confident about that, go ahead and try it on yours and report back to us.

[@DemoRageTV]

Pixels are tired and need some sleep? Lmao talking out of your ass. Even LG confirmed that retention is the early stage of burn-in, and not possible to roll back. "it doesn’t matter whether you watch in one long viewing session, or multiple shorter sessions (i.e., 1x20 = 4x5), the impact is the same." It's literally only a matter of time.

[@Brewskii2117]

Glad you were able to fix it!

[@StylishJedi]

Yeah my LG $3k 65" OLED, It burnt in my news channel logo and my favorite video game UI. Unfortunately, I didn't notice it until after 1 year when my warranty was up. Panel refresh didn't make a difference. I love OLED but this sucks :(

[@titmusspaultpaul5]

How much free to air TV did you watch for this to burn in? im looking to buy an OLED very soon but here in Australia all free to air has a channel logo. Do you think this would be an issue and will a refresh every week prevent this? Just wondering and should i just get a Qled instead. I really want OLED unless this will be a big issue... Cheers.

[@theoneb22000]

@@titmusspaultpaul5 the advice from LG is to run the pixel refresher anytime you watch static content longer than 1hr. It is possible to actually lower the timer from 2000hrs to 1hr in the service menu but it requires you buy a special remote to access it.

[@motohunt94]

@@titmusspaultpaul5 I was thinking about the LG CX OLED but with this tech the possibility of burn in will always be there and as the time goes on it's more guaranteed to eventually occur. Planning the TV for more than just 1 or 2 years so no OLED for me. Samsung Q90T it is what I'm going to buy instead! Best TV of 2020 next gen gaming ready too with one of the four ports which supports HDMI 2.1 This TV is my best bet. Plus consider when purchasing that the Q90T can get much brighter than any OLED well above a 1000 nits without damaging the pixels since it's not organic led tech. LG OLED very cold much darker image. I much prefer the Q90T's warmer brighter image.

[@3dr14ng4]

When this kind of thing happens, it will always be the user's fault. "You're using it wrong!" argument from the manufacturer. Well I guess that's the price you pay when you buy a bleeding-edge product at an expensive price.

[@lutziify]

tahts sun burn in. dont let the sun shine on it. a burn in can happen by long- time colorfull colors on the same time, like playing a rpg game 10 hours a day-

[@BobRooney290]

bleeding edge? what in the world are you talking about? OLED is at least a decade or two old. you old timers are funny. hell, even my samsung galaxy s1, s2, s3, s4, s5 used it throughout the years since 2010. $1300 for an OLED tv is not expensive.

[@RJ_331]

I wouldn't say it's bleeding edge. I would say burn in is very well known with oled and its a risk you take by buying it. I personally don't like babying my TV, so I went with a Q9FN and I'm super happy with it. Still has amazing black level and no risk of burning in.

[@StreblerPiano]

Burn in are indeed the users' fault. It's a well-known risk and every store warns its customers about it. Each OLED brand makes it very very clear to not use it as a classic TV. If a user chooses not to follow that advise, well, why should Sony or LG be responsible and pay for it ? You are responsible for what you do with what you bought. If I buy a glass table and choose to sit on it and it breaks, that's my problem.

[@rtec6106]

@@StreblerPiano Its not the users fault. Those Tv's are supposed to pass stress tests and clearly they didnt. I'd rather buy a 4k led for a lesser price and watch all day without getting a burn in,than buying an OLED 4K that costs more but i'll only end up watching for a limited time. They have to fix the burn-in issue first, then sell it to the market afterward.

[@julianmanjarres1998]

When you don't know the difference between a guitar and a piano

[@feschber]

Climbers Of Ice thanks 🙏🏼

[@leafleap]

I think I have the same Yamaha receiver, I recognize that background. You can change the guitar background to a solid grey wallpaper in the setting of the receiver.

[@Pumanole]

TFW you click on a video and the comments section changes your LIFE! I am gonna fix this TODAY!!

[@leafleap]

@@Pumanole Not sure how it would change your life, but hope it helps

[@tacoconch7678]

Oleds sure do look great, but screw all this nonsense. The picture quality isn't worth the constant hassle.

[@aliessa4568]

Taco Conch Hassle 😂. See this is why dumb people shouldn't be allowed to speak.

[@Tylerjrb]

Agreed love my OLED. Tried QLED and the top of the line Sony’s. Don’t even come close. Never had IR or burn in on my OLED even after hours of HDR gaming.

[@tacoconch7678]

ALI ESSA Don't accuse people of being dumb until you have learned to form a proper sentence. It's called punctuation. You should look into it. Some people shouldn't be allowed to comment.

[@3dr14ng4]

Taco Conch If you prefer to have a battle of wits, please don't and be fair because you know that person ALI ESSA is clearly unarmed.

[@CW-nj2fn]

Do you feel the same way about the higher maintenance required to own a supercar? It's analogous, imo. It's worth it to me for the superior quality... And I own both high-end LEDs and oleds.

[@TheGreatMunky]

Just your standard 230 string guitar there.

[@greebuh]

I had this happen on my b7, I woke up and turned my tv on and saw that a screen saver had been pushed when my cats walked across the keyboard and I had a grid across the entire screen. I always set the sleep timer and leave a screen saver on for a bit but I had not checked this screensaver all the way through. Always use solid screens for IR prevention. The pixel refresh did not work all that much. So what I did was to leave a bright white screen up for a full 4 hour sleep timer followed by the pixel refresher. Worked like a charm. It's a sick feeling seeing that IR and thinking is Burn in. I have a plasma from 2010 with about 40k hours in it and have no burn in and I was almost mad at the oled. But its about as resilient as the plasma that I had some instances of carelessness on too. I use both of these tvs as pc monitors and so far so good. The b7 is 7 months old with almost 4k hours on so I was freaking out. But man these tvs look great.

[@jerryg50]

If the graphic was displayed only for a number of hours this should normally not be permanent. Over time it should normally work itself out. When using the built in utility to do a full pixel refresh this uses some lifetime of the screen. There are protections in the OLED panels as like pixel rotation, and power off low intensity pixel refresh.

[@Musings-From-Mike]

After seeing some of the top end OLED TV's at CES 2 years ago, several were on my wish list as I waited for prices to come down from astronomical to affordable. Along the way the burn-in situation with OLED's came to light on several tech channels on KZbin, and I started looking for other technology 4k TV's. I'm glad I didn't rush out and purchase one of the OLED's, and I'm still weighing my options in the 75" 4k LCD/LED technology sets, now selling between $1k and $1.8k; much more reasonable.

[@Mondaris584]

Just FYI for those watching the 8 series OLEDs from lg go into screensaver mode after a static image has been on the screen for more than a few minutes. The TV will then turn itself off after about 30 minutes. Image Retention/Burn in can only happen if you play the same game for hours a day for days at a time or if you watch the news just as much without watching something else. Samsung is trying to make this a bigger deal than it really is to hype up their QLED line.

[@gerRule]

Exactly! But there is a lot of poor people out there than can only afford QLED and they take the whole “burn in” thing and run with it

[@blacklyfe5543]

I'm a gamer I play games 8 hours a day

[@Alex-us2vw]

Lucky break it cleared up. It seems to depend on the colours of the items left on screen the likelihood of burning. I burnt several sets from me leaving paused screens up, or in game menus/pause screens on my PS4. It happened pretty often I’ll get distracted or fall asleep and eventually I burned several that needed to go back for warranty.

[@IzunaGaiden]

Thank you for such information. My LG OLED 55" C8 just has arrived.

[@xavierbehavier6454]

IzunaGaiden are you happy with c8?

[@rfrick404]

I be very surprised if you had gotten a burn-in after only 20 hours based on what I've seen in researching for a new TV purchase. Know these are susceptible, but I would think it would/should take longer than 20 hours to cause it. Glad to see the pixel refresh apparently corrected it here, be a real bummer to burn-in your screen already.

[@TRONMasterMCP]

Good vid. But the image is a piano not a guitar.

[@lutziify]

tahts sun burn in. dont let the sun shine on it. a burn in can happen by long- time colorfull colors on the same time, like playing a rpg game 10 hours a day-

[@4udio_Vortex]

That's hilarious. I have the same yamaha receiver and totally thought the image was a guitar, too. 😂 Makes sense it's actually a piano as they make some of the best.

[@PieceOfCandyPS]

He's from USA idk what you expected lol

[@condizionatore5356]

Nahh.... I think it's a violin

[@josephs.7960]

I was like "he totally made a verbal error right, he doesn't actually think that's a guitar right?" But nope he said it again

[@Blue-bf8lv]

Just bought 4k LCD I'm fine with that

[@seanlacroix]

I just had my oled panel replaced by LG because of burn in. It burned the word netflix into the bottom right hand side of the screen. The pixel refresher didn't do anything and the tech said it was permanent. Thankfully LG replaced my panel for free under a service bulletin even though my warranty was over 6 months ago.

[@jdubdoubleu]

Oled for two years, no burn in for me. Play games two hours at a time frequently.

[@nomeme123]

Soon...

[@thetrumanshow4791]

@@nomeme123 No. Extremely unlikely Noel.

[@paddipat]

Just two hours? Not the experience report that would represent my usage :D mine would need to hold on much longer at a time, and i am the kind of person who leaves the menu alone to get things done for a few minutes. But well, i could turn off the tv then i guess.

[@DemoRageTV]

LG even stated the effect is accumulative, it's due to breakdown in the Organic material in the pixels. "it doesn’t matter whether you watch in one long viewing session, or multiple shorter sessions (i.e., 1x20 = 4x5), the impact is the same." It's literally only a matter of time.

[@GacKy27]

@@DemoRageTV Posting the same misinformation multiple times doesn't make it more true. You're referring to the life of the TV, which is a very long time under normal use. Everyone already knows TVs have a finite lifetime, thanks for the shocking news update.

[@Test-Pilot1194]

My Denon turns on to update at stupid times of the morning. But it switches off automatically after about 10mins of no signal, so it’s not bad. But if yours does this and doesn’t turn off, just turn off auto updates on the AVR. And check once a month manually. 👍🏻

[@nelsonc6173]

Willing to overlook burn in issues for an Oled but am waiting for prices to come down even further. When one can get a 65" Oled for 1200 bucks then I'm in. Until then I'm satisfied with my Samsung LED 65" 2017 model. It may not have the black levels like an Oled but the pic is still pretty awesome without having to worry about burn in.

[@Tesla_NZ]

Turn hdmi control off. And does LG has screen saver function? my panasonic has.

[@ricemilk3185]

This is why even though oled has best quality picture I'm going for Qled ..This would drive me mad if I had screen burn in 😡😡😡

[@danielmantione]

No... don't worry. If you experience retention you switch it off and after a few hours it is like new again ( or run the pixel refresher like in the video). There is a lot of confusion about image retention on OLED's. It is not the same as burn in and I don't loose a minute sleep about it. I just enjoy the freaking awesome picture quality every day. OLED's can burn in (after thousands of hours of operation), but think about it as this: Your CRT could burn in if you misused it. Were CRT owners driven mad by burn-in? Not at all, it was not a problem in practise. It's the same with OLED, you don't burn them in that easy.

[@ricemilk3185]

Daniël Mantione I wish I had the confidence but I don't. I need a new TV By next weekend. .LG won't even give you a screen burn guarantee that's how unconfident they are of their own product

[@danielmantione]

Let me conclude you are too sensitive for Samsung marketing. Samsung claims that they give you a guarantee, but read the small text, no burn-in guarantee when you use your TV more than average. Hey, that's comes down to exactly the same situation as with LG. That said,, the led lamp behind the LCD screen in the Samsung, won't burn in. Anorganic led's just don't do that. So yes, if you buy Samsung you will indeed be safe against burn-in. But personally I can't care for less. What if my C7 shows signs of burn-in after years? Well, for the money I have saved against a Samsung with FALD backlight, is easily enough to buy a new OLED then, which will have dropped in price, and be technically superior. By then the usefullness Samsung's TV will be quite a bit lower because of their habit of poor software updates.... which not unlikely will be bigger concern in your enjoyance of the TV than burn-in. The most important factor in buying decisions is fear. And Samsungs marketing department knows that very well.

[@dorfschmidt4833]

Retention is just a fancy word for burn in, in order to mislead people.

[@danielmantione]

I disagree: There is a clear difference between temporary a degraded picture that is solved in a few moments and a permanent degraded picture that cannot be repaired. Therefore I perfectly see the logic for two different designations.

[@TheShadows007]

0:40 "guitar"? holy cow... ':D

[@britain2brasil]

Oled TVs are known to have the worst burn in , may have great picture but the rate they burn in doesn’t make them worth it ! Shame manufacturers don’t advertise this for consumers

[@renegallardo4765]

I’m still holding on to my Panasonic gt50, Sony xbr8 and pioneer kuro.

[@Pasi123]

I'm still using a Sony FD Trinitron KV-32FX68E 100Hz 16:9 CRT TV. It doesn't have any burn in even after almost 23k hours of power on time.

[@renegallardo4765]

Forgot to mention my Sony 34xbr960.

[@asamoricraft]

I'm still using my 1982 Panasonic travelvision. No burin in yet.

[@dirtgarry]

Плазма от панасоник лучше OLED, а с KURO не идет ни в какое сравнение.

[@godzilla7391]

Rene Gallardo Im still using my 65 Mitsubishi DLP in the gameroom, mainly for old school consoles.

[@colinandkerry]

My nvidia shield tv sometimes turns itself on during the night, when i get up in the morning my tv is on with nvidia shield dashboard loaded. After reading some of the forums ive read a few folk with the same issue.

[@samuelmatheson9655]

Colin Black delete the os

[@colinandkerry]

Samuel Matheson explain?

[@samuelmatheson9655]

Colin Black go online and learn how to re- flash your TV's os. Just don't brick it. If you haven't tried restarting it to factory default try that too. Edit: If it's under warranty bring it back and see if the seller will replace or fix it

[@colinandkerry]

Samuel Matheson my TV is fine thanks anyway.

[@balasescupaul5768]

I have also this problem on my c8 with shield

[@richardgilmore5607]

I know I am late in the game. But my C7 lq has developed the CNN logo burn in issue and I am very very upset. I spent 2k of hard earned money for the 55 c7 model and 3 years later the CNN is showing up when any large red or pink colour appears such as commercials they show text with colour backgrounds. I will be going to LG to demand it be fixed. I bought a second oled from LG last year for the bedroom 9c model and now think it a bad choice and kicking my butt.

[@tylerstewart4600]

Picture quality is well worth this possibility in my opinion. I will never go back from true blacks again, and the absolute blacks on my b8 are better than my panasonic plasma. Exceeded all expectations.

[@TeslaRoger]

I was just typing the image reset mode right before you said it lol It's actually quite difficult to get burn in on LG sets. They auto dim the screen if the same image is decected for long periods of time to reduce chance of burn in.

[@blacklyfe5543]

That's not true

[@TeslaRoger]

@@blacklyfe5543 good point /s Look it up if you don't believe me

[@Sparky-Tim]

That's why i never leave my TV on standby(even though mines not OLED). HDMI CEC is a great convenience, but usually turns stuff on after a power outage or spike (i've found). Lucky this time Lon. Good info for potential OLED TV buyers.

[@therider04]

Draco 10 I leave my tv on standby as it does a clean cycle. No devices so far switched on my tv. If you’re worried turn off the auto on from devices or set timer on your tv so it’s not on for 12+ hours

[@Sparky-Tim]

therider04 yeah , do that already. No probs now tv switched off from the autp setting. AV reciever doesn't have full off switch. But as it doesn't switch tv on, there's no damage done,plus it's set to auto standby if no signal detected after a short while. LGs OLEDs' are great esp the C8 range, but out of my price range. Maybe next year.

[@reviewforthetube6485]

Always turn your auto off I do always but man dude this still shouldnt of happened after 20 hours I have had my TV on 1 set image for 2 days by an accident and no burn in but yeah turn the auto off and the pixel refresh on of course and now you have an auto luminance brightness option to dim static logos its nice this just proves the pixel refresh actually works nice to see and know

[@anthonyclayton151]

Just set your tv to auto power off after 4 hours of no user input,setting is called eco mode.

[@thetrumanshow4791]

I think what happened here was a freak accident and there was really no way to avoid it. For those looking at a OLED Tv for potential buy . . . The new C8 and B8 sets are MUCH better (30% better) at resisting image retention and burn-in. AND . . . Tv makers get better and better at improving the OLED technology each year. If most people use common sense they should be fine. That said, if you wait another year or two for micro-LED Tvs to hit the market, you probably won't have to worry about burn-in and your picture will be equal to or better than OLED.

[@DemoRageTV]

LG even stated the effect is accumulative, it's due to breakdown in the Organic material in the pixels. "it doesn’t matter whether you watch in one long viewing session, or multiple shorter sessions (i.e., 1x20 = 4x5), the impact is the same." It's literally only a matter of time.

[@123shubhaam]

Hi, i wanted to know, what can be done after a potential burn in has occurred when LG TV is under Warranty?

[@pietroscarpa2384]

Actually this is the proof that oled burn-in isn't that big deal of a problem, just like with plasma tv's before. After 20+ hours of static image no burn in.

[@grambo1980]

my B6 was good for about 2 years. Then since the increased in HDR gaming specifically sea of thieves i get some IR now. But no burn in, and the IR is usually only for a few moments. But it's annoying.

[@Repented008]

What I wanna know is If I give my parents my old sony bravia, do I run the risk of it malfunctioning and barfing up old images of the adult content I watch in the unholy hours? Am I just being paranoid? ...and no it's not a smart tv it's just a regular one 32" flat screen that I plug my laptop into using HDMI. I'm upgrading to a 49" 4K tv and want to give them my old one. It works fine atm.

[@aniketmehendale]

Truth's Knight_0777 are u serious

[@BoneheadX]

You can change the receivers background to just grey, instead of the piano picture.

[@Honeypot-x9s]

They need to Come up with a software update to these TVs that is more aggressive about preventing burn in. I actually have an LG AMOLED 4K tv that suffered some minor retention...not sure if it was technically a burn in that was just very light but after a few days it vanished. Happened literally because same reasoning.. one of our things booted up to do an update and just kept damn screen on all night.. came back to see logos and status bars burned in.. The solutions I came up with 1. Disable the ability for HDMI signals to turn display on. 2. I use eco mode which does dim it a bit, but the benefit is it turns itself off after 2 hours of limited on screen movement (anything under 30% of the screen changing) If I’m leaving for a trip, I turn the power off to the entertainment room entirely (unless friends are hanging out watching the place while I’m away)

[@CW-nj2fn]

Yeah recievers are a bad idea unless absolutely necessary. Same thing happened to me with my family's plasma, years ago.. except it WAS burn-in, and they only had like 2 devices plugged in(so why bother with a reciever?!?).. so yeah, it's a completely unnecessary risk on an oled...

[@dtwistrewind7361]

The curved mark on screen looks like filter layer separation on the physical screen.

[@johnhussey3351]

Have been back and forth as to which to buy for several months, OLED or QLED. Every time I turn around there is another report of oled burn-in. I'm going QLED and not looking back!!

[@davidc5027]

I absolutely love my OLED TV, and did a lot of research before buying one. Bottom line? Most people don't have to worry about image retention. In fact, image retention or burn in is less prevalent on OLED than on Plasma TV's. I had a plasma for over 8 years, and did have a little burn in due to the "Netflix" screen being displayed for hours on end when we were not watching. Fortunately, I've noticed the LG panel switch to a screen saver if the same static image is displayed for I think 5 minutes or longer. So, I'm not sure why the OP's TV screen saver didn't come on...

[@GraveUypo]

Its the opposite, plasmas were much less prone to permanent burn in. Late models might never get any permanent burn in (like mine, a 50" 2010 model). Whilr all oleds WILL innevitably deteriorate with time. Theres no avoiding it, just delaying. The best you can hope for is that it deteriorates evenly so its not too distracting.

[@shibbdude]

So im planning buying an OLED, do you think it will become a problem if im oftenly pauseing the live-TV and leaving it paused for up to 1 hour?

[@thepiecesfit5049]

The 2018 models start a screensaver when the screen is not moving. Is that not the case with 2017?

[@aliessa4568]

Pixel refresh good to know that could have been scary. But nice there's such an easy fix

[@luogl]

Same on mine, Sony is called Panel Refresh, it works

[@PatrickRobinsonZA]

So you're saying I can leave my QLED on all day without having to worry what my screen is displaying ?

[@enigma727]

yes

[@theconsolekiller7113]

That sucks. Why didnt the C7 auto dim? Or did it? Mine auto dims when a static image is on screen for a while. I would think it would do that with any image source coming onto the tv. I was loving the tv and used it HEAVILY for old and new games only. Not movies or tv. Alot of static images and it performed great. Though it always had these faint vertical bands that could be seen in darker scenes. I forgave this as I read this is part of the tech and cant really get an OLED without some vertical bands. HOWEVER. The bands became stronger recently and I could see them during regular brighter content. So now Ive been waiting for my replacement panel from best buy. Hopefully the next one doesnt have strong bands and hopefully they do no get worse over time as did my previous set. Luckily I have the 5 year protection plan from best buy so it would just mean more hassle for me , but I should be covered. I do not really want to have to replace OLEDs yearly, but I probably would since Im a maniac when it comes to picture quality. Not that I would be buying them again and again but using my protection plan and renewing it as needed to keep the coverage alive. Pain in the fucking ass either way. The low input lag is amazing (I tested it on games like Mike Tysons Punchout for the NES), and most everything about the set was amazing so far. So I hope this wont be an ongoing issue.

[@filiplaskovski9993]

Honestly I’ve got the same tv and I love it! What happens when u do a pixel refresh it sends high voltage through the LED’s and revives all of them! :)

[@retrogamer64007]

Filip laskovski that’s not how it works. It actually dims the rest of the pixels shorting life. My LG B8 developed 12 dead pixels because of pixel refreshing

[@Rambo9700]

Why didn’t it dim right down after 10 minutes of a static screen. If I leave mine on with a static screen it dims to stop it.

[@EuanHenry]

I have the Yamaha 2070 and QLED Samsung 2018 Q8FN. While OLED is the superior image I wasn't willing to risk the burn-in. My Samsung tv was doing the same thing and I turned it off on the TV and Receiver. My logitech remote was doing all of the automation anyway and Anynet+ (HDMI-CEC) was causing all types of conflicts.

[@DM-rc4yu]

20 hours is nothing. People often misunderstand the "burn in" problem with OLED. Temporary image retention is not what you should be concerned about, although it is annoying. Burn in on the other hand is a CUMULATIVE effect of pixel aging and losing their brightness. If you watch a lot of movies with black bars, pixels in the middle will lose their brightness but those at the top and bottom will not. For all the advantages it has over LCD, just not worth it, at least not right now.

[@noobtube7229]

I unplug my c6 at the wall every night, But i leave it powered until i hear the click telling me the auto screen re fresh is complete, Static images are a problem with LG oled's when ever i leave the room and the tv is paused i just put it on standby, I have seen image retention on a static image after around 1 hour, So long as the image changes it has been ok, It is my gaming tv and i have played 12 hours plus in 1 sitting, no issues, Even Fortnight didn't leave retention as even the map moves enough not to be static, just be aware and constantly avoid static images, like watching streamers with logos and you tubers facecams, So long as you set the games hud's to disappear and constantly remind yourself will this image damage my tv ?.

[@raylenedouglas6497]

Don't it says never unplug Oled tv,s as it may make it more likely to make burn in a issue you really should read the manual If the tv is off and not plug in it can't keep the liquid in the tv warm.! The tv doe's not like A COLD liquid boot ! makes burn in time very fast as the liquid is cold and it needs to stay warm to work right Also direct sun light on screen will damages the TV

[@MrStatusqwo5]

Raylene Brookes Where did you read all thismmm There are no liquid in Oled TV!?!?

[@insertnamehere8723]

You're doing damage control, buddy.

[@insertnamehere8723]

Mario Borojevic Organic compounds, hence the 'O' adjacent to LED. The compounds are encapsulated, but degrade quick due to their organic nature, hence why you get burn in due to the different sub-pixels wearing quickly.

[@MaZEEZaM]

Hmm seems a good reason to avoid oled in my next tv purchase, I don’t need the added stress.

[@KarstenSVideo]

I have also a C7 model. It has a build in screensaver which turns on after a period of time when an image keeps static. On my TV this option is on by default.

[@LonTVExtras]

It does that only if there is no input source. In this instance the receiver was sending a static image and therefore it did not trigger the screensaver.

[@KarstenSVideo]

I didn't meant the picture show when no source is there. It has also a "firework" screensaver, which should pop up after 1 minute when static image is detected. Here is a video of it: kzbin.info/www/bejne/h2bKiYttftmma9E

[@danielmantione]

What I wonder, if I don't touch the remote control of the TV for many hours, it starts displaying warnings that it will go to standby in a few minutes and then I need to grab the remote control. This often happens if I use my satellite receiver, which has its own remote, so the TV doesn't know I am still watching. As far as I can see on my own C7, this functionality is enabked by default. Did you switch it off?

[@Adrianek81]

Hi,i spoke with lg in poland,do pixel refresh every 2 weeks and this help every oled tv to dont get burn the screen😀😀😀😀

[@shanehenrie5326]

i had the same issue just using youtube one night..its the shit phosphorus backing they use.i returned it for a vizio/HDR /DOLBY, bigger better price /value and zero screen retention .great for gaming with its low latency mode.LG can suck it .there customer service is bad .when win 10 was having issues with hdr ,their techs were clueless and then thanked me for the leading info i gave them .reteards

[@dinoatcharterdotnet]

I just got the LG OLED and it's really dark...what are the optimal brightness and contrast settings?

[@Ronaldopopkings]

Switch from economy mode to technicolor expert. Then adjust OLED brightness to your liking.

[@ebarbie5016]

I'm still with plasma... I'll skip lcd and oled directly to microled once they bring back 3D support at 4k or 8k

[@padidazg.1166]

I still cannot believe that many people are still in denial and don't see these major drawback of oled TVs.

[@x556]

I hate HDMI control options, they never work flawlessly. My receiver is set to auto off and so is the TV, had my Oled for over a year and 0 burn ins. Pixel shift is turned on, highly unnoticeable and necessary.

[@bigtrucker26]

should look for a auto power off, a lot of tv's have that, so that if the image doesn't change for x amount of time, it'll shut down the tv...

[@victorthellier1049]

Hey lon.tv, hey guys. can pixel refresher improve the banding problem? every how many days can I make the pixel refresher? Thank you :-)

[@troy4340]

Thats the problem with technology these days. Especially with complex setups where everything is conncted to one another and all have fancy "convenient" features like wifi and bluetooth and auto turn on/off etc. I had similar issues and made sure to do the same thing cuz the last thing i want is having any of my expensive equipment turning on unexpectedly. Also wastes power.

[@mikldude9376]

my 55 inch sony smart tv randomly turns itself on and off on occasion , it crashes on occasion for no apparent reason and restarts , sometimes it just freezes up , it is LCD however so i think the burn in thing is less of a worry (touch wood ). isn't modern technology wonderful :) . I had a hyundai 42 incher lcd for a decade plus , did not have a real flash fancy display , but it was quiet ok , never had a problem with or any weird bad habits like these wizz bang modern tellys have until it eventually expired , which i think may have been my fault having to much crap near the back of it and not letting it get the the heat out of the telly , and it goes get pretty hot in my neck of the woods . i dont know that i will get another smart tv when this one karks it .

[@flyingkick5459]

My OLED EF950 tv is still clean.

[@brng1755]

I have never had a problem with burn in on OLED so far. Had the original Samsung Galaxy S in 2010, the Samsung Galaxy Note 3 and now the One Plus 6T. All phones still work and no burn in after long use. Im not that concerned because I don't watch TV and only watch movies twice a month or so. I tried gaming on it but I don't want to use a controller instead of keyboard and mouse so couchgaming sucks. My TV is LG 65 B8 OLED.

[@GraveUypo]

I dont use phones often and ALL of my oled phones have burnt in notification bars. Some of them have less than 100hours of screen time.

[@slap_my_hand]

Shouldn't the TV be able to detect a (partially) static image and automatically turn off?

[@aussieadventurenerd8137]

that would be great if you're playing a video game and your tv just turns itself off mid game because of your static osd in the game

[@tommyvanpelt2408]

I use cec with my raspberry pi. It allows my remote to control my pi. Other than that, I've found no other use for it.

[@foxglove9]

OLED phones have the same issue. Be careful if you have one and use Google Maps for hours a day. My friend had a Plasma and the burn in was so bad the screen was discolored. It's really terrible.

[@dorfschmidt4833]

Non hideable soft keys on android burn in.

[@vwestTube]

On my 4K Samsung TV I solved the same exact problem simply buy turning off completely from the power outlet, then plug-in on again, and that Image disappear, and my TV is not AMOLED, is backlighted...

[@Reginald_Harrison]

AndreiN. LCDs don't get image retention or burn in. You didn't solve anything. You probably lowered your monthly electricity bill by a couple bucks, but that's it.

[@jacek2565]

Triscuit H: yes they do. Google for example "MacBook Pro ghosting". It shows that LCD can burn.

[@Reginald_Harrison]

Jacek. It can happen, but it's extremely extremely rare unless your panel is defective like the Apple ones appear to be. You certainly don't have to waste your time trying to prevent it on you LCD TV. I've spent 100's of hours playing the same 2 or 3 games with static images on my LCD, I don't even have a hint of retention. If I did the same thing on an OLED I'd 100% have burn in by now.

[@vwestTube]

Triscuit H It did happen on my TV, someone left tv on over night with a static image, but in my case I've had only image retention...

[@Reginald_Harrison]

AndreiN. Image retention can happen on IPS LCD panels, burn in is extremely rare. Again, it's nothing anyone should ever worry about when it comes to LCD.

[@EastAngliaUK]

they should replace it for you? If get another TV I go with LED as so many channels have logos on Sky.

[@therider04]

EastAngliaUK did you watch the whole video. The tv is fixed with the screen clean cycle.

[@EastAngliaUK]

therider04 lucky the tv had that option.

[@therider04]

EastAngliaUK why is it lucky to have the option. Screen clean option has been in on all OLED and Plasma TVs.

[@jdubdoubleu]

This is an led

[@RMPANDA964]

Ugh. The same thing just happened to me with my Yamaha receiver and OLED. I done a pixel refresh with no success :( Edit: Done another refresh overnight. It’s still burned in, but appears to be a little bit lighter. Maybe I just have to do a few of these. Also hoping the extended warranty on my credit card will do something

[@LonTVExtras]

Ugh I hope it works out!

[@RMPANDA964]

Lon.TV Extras Unfortunately it never did. But after I complained to LG and showed them the pictures, they are going to order me a new panel.

[@RMPANDA964]

Good news. My panel just got replaced!

[@noobtube7229]

Someone said when i was researching buying a C6 that the pixel refresh can reduce the life of the panel ?, I may be wrong, Double check it if you are worried.

[@raylenedouglas6497]

No oled have the burn in problem but the panel is made to last not using it will reduce the life of the panel unplug the TV will reduce the life of the panel big time check out oled tips youtube vids

[@carlosmessuti1601]

Same thing happened to me with my lg oled65g7p and LG took it back and got my money back. Yesterday I received my 75 Qled and look gougeous on my wall. Note: I did the pixel refresher and nothing happened.

[@RobertK1993]

Sony Bravia OLED TVs are superior A1E 2017 AF8 AF9 AG8 AG9 AH8 A9S A80J and A90J and 2022 A80K A90K A95K

[@EricMathiasen]

Minor nit-pick, but the Yamaha image - that's the inside of a grand *piano*, not a guitar.

[@Miloich]

Funny thing is people still tell me that this would never ever happen and everyone who is saying something different is either paid by Samsung or an idiot. You know, I'm not even saying that OLED is bad. But it has its flaws (apart from great contrast and black levels) and OLED fanatics would be really more enjoyable around when they would stop lying about certain problems that are inherent to the technology behind every OLED TV. Thanks for the video.

[@godzilla7391]

Thats why i havent invested in OLED yet. Ill wait til they get the 🔥-in issue fixed. I had a plasma about 6 years ago, which got the widescreen bars burnt in, and i had to trash it. Does anyone know if Samsung's QLED is immune to burn in?

[@brandonbuckman86]

Godzilla 73 yes there is no burn in with qled..which is why I'm picking the 75 inch one up at the end of the year before the new ones come out

[@joKerchy]

Guys it is a normal LED tv, they just call it QLED so yea LED's do not burn in :D

[@jmcd21182]

Well the Yamaha should have a gray screen alternative to the piano

[@ArunG273]

Not going to but any TVs . I'm waiting for microLED displays.

[@phobos2k2]

You're going to be waiting a looooong time. I bet you don't see a commercially viable set in the next 5 years. Sony built one in 2012, then another in 2016...it took them 3 months to build the second one. 3 months, one panel in 2016. Electro Luminescent Quantum Dot (ELQD) will be the future if I had to bet.

[@eshan309]

do tv manufacturers cover burn ins under warranty?

[@danielmantione]

In principle not, because with normal TV use, you should not see burn-in until after several thousand hours of operation. This is normal aging and normal aging of a product is not covered by warranty. However, if it would happen much sooner, it is a defective TV and you could claim warranty. Image retention like shown in this video is not burn-in and goes away quickly. There is no need to worry about that.

[@eshan309]

Thanks for clearing that up!

[@jdubdoubleu]

Nope. These tvs are designed for "normal" use. Between 3-4 hours of same static image should not cause burn-in, only retention. Screen refresh should only be used as a last resort.

[@yoschmoyo]

CEC is such a hit or miss mess that I never use it. Lots of incompatibilities and unintended consequences. A good universal remote makes much more sense to me.

[@LonTVExtras]

Yes exactly. Every time I sit down to watch the television something turns on and switches inputs on me. Quite annoying!

[@Momo-yl3hs]

Thanks for the video. Do you know how to turn on screensaver?

[@photolabguy]

I hope micro led panels will be coming fairly soon?

[@onemanshow4116]

I’ll be it’ll be a decade for one that is reasonably priced, if they make it to the market at all.

[@balasescupaul5768]

Will cost a fortune in first 2 years, then we will see.

[@skyfe5430]

20+ as in..? 20.5, 30, 100?

[@LubomirGeorgiev]

well maybe he cant tell exactly.. but for sure 20 you know?

[@gaetanquinson2292]

Lol I was going to mention was the Yamaha background before you mention it

[@MrRockyslegacy]

Was thinking of buying a oled but it's not worth my hard earned cash 💰 with this screen burn .. besides there are some great led tvs out there now that are not far behind the oled led Quality

[@cmontes7961]

I won't buy one till they fix it. They will find a way to stop the burn in. Technology will find the answer. I'll wait

[@bratosin1]

People are so stupid some times .. is like saying: I don't want my Ferrari engine to blow up if I accelerate to the red line for 10 hours straight.. of course the engine will blow up no matter if the car are a masterpiece, equal for oled TV

[@GraveUypo]

No, terrible example. Using your tv normally should not be compared to stress testing an engine.

[@lloydjbear5383]

Mine suffered a burn in a week after my warranty expired. LG customer service weren’t in the least bit interested in helping me. The repair bill wasn’t far off a new tv. Stay away from them, the better picture quality really isn’t worth it.