5 Bizarre Problems That Affect ONLY OLED TVs, & How to Fix Them

We demonstrate 5 weird anomalies specific to OLED TVs, & explain how to fix them. Get Surfshark VPN at surfshark.deals/HDTVTest - Enter promo code HDTVTest to get 83% and 3 extra months free & Antivirus FREE!
Timestamps:
==========
0:00 Anomaly #1
1:39 The fix... at your own risk
3:41 Anomaly #2
5:06 Anomaly #3
6:40 Anomaly #4
7:53 The easy fix
8:32 Anomaly #5
9:35 Manufacturer-specific fix
DISCLAIMER: Entering the service menu on an OLED TV may void your warranty. The following instructions are provided for educational purposes only. Any service menu access or settings changes are done entirely at your own risk, and we cannot be held accountable or liable for the consequences of your action.
To enter the service menu on LG OLED TVs, you'll have to use a service remote. Here's one from Amazon that works*: geni.us/lgservice
The 4-digit code to access LG's service menu is 0413.
To enter the service menu on Samsung OLED TVs, you'll need a traditional remote (not the Smart remote). If your TV doesn't come with a traditional remote, you can buy one from Amazon here*: geni.us/samsungremote
Instructions to enter the service menu on Samsung OLED:
==============================================
- Point your traditional remote directly at the infrared sensor on the TV.
- While the TV is on, press [Mute], [1], [1], [9], [OK], [OK] on the remote control, which will open the Hospitality Menu.
- Press [1], [2], [3], [4] to enter the service menu without resetting your regular menu settings.
*These are Amazon affiliate links, from which we may earn a small commission with each qualifying purchase to help us purchase more gear to review. Our analysis and opinion are never influenced by potential commissions.
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[@KenniTheKid]

That APL issued should be resolved through a firmware update. These are very expensive premium TVs and having the image quality degrade to such a poor level is unacceptable at this price level. Why should you have to void your warranty to watch a show as intended.

[@marcuscole8796]

You may thank Samsung for overly hyping the "OLED burn in" issue since 2018 ... resulting in about every second post in comment sections was about OLEDs "massive" ... lol ... risk for burn in ... plus all these users cutting off the power supply after having the tv switched off resulting in the "pixel refresher" wasn't able to do it's job. Now all OEMs are extremely anxious and cautious and trying to avoid "burn in" by any means. As a result they are all overshooting the mark now !

[@jamesearly7388]

@@marcuscole8796 burn in was a big issue on older oled TVs not now though

[@marcuscole8796]

@@jamesearly7388 Yes, I am fully aware of that ... nevertheless they continue with this overly cautious ASBL implementation ! btw ... I disabled ASBL on my 2017 OLED ... because I am 100% convinced dimming an already very dark scene running with only 10% of the panels capacity to only 5% or even 2% through an overly aggressive ASBL ... doesn't make a difference regarding "burn in" at all !

[@RobertK1993]

APL reduces risk of image retention and burn in and will always be present on OLED if OLED or QD OLED has heatsink like Sony Bravia A90J or A95K it less like to get ABL.

[@RobertK1993]

@@marcuscole8796 Oh it's not overhyped it can happen even QD OLED can get it but less susceptible

[@johnbruce4003]

Bought my C1 in November of 2021. Everything was perfect until late August. Bought the service remote on Amazon, made the adjustment in less than a minute, everything is perfect again! Thanks for the info!

[@GeordiLaForgery]

I always wear gloves when I touch my OLED and I never turn it on longer than 5 mins and only at midnight on a full moon.

[@sharpkatana1178]

🤣🤣🤣

[@vb8428]

😂😂😂😂😂😂😂 After seeing how the technician was handling the Tv I bought I was so glad he wasn't bringing me that C1 I was considering getting.

[@bighosre10]

🤣

[@LucaMuntz]

🤣🤣🤣 Mate it is shocking fr! I can’t believe I’m getting better brightness on my 27GP950…

[@MrPopo-bd1ix]

Gloves are smart, but not leaving it on more than 5-min is extreme. These tv's come with a 100,000 hrs lifespan so no need to do that.

[@kdw75]

After years of buying Samsung TVs that never had inky blacks, I finally bought a 65" LG C9 a while back. It was everything I wanted except for the frustrating dimming during Ozark and other movies. Handicapping a fantastic TV like this is just crazy to me.

[@XxPetexXx]

Bought a C1 a month back and while yes the blacks are amazing... the HDR experience is absolutely woeful. Nothing pops, and the image is dimmer than SDR content. Cant say I am particularly happy tbh

[@kdw75]

@@XxPetexXx I really don't understand how that could be.

[@Mietas2]

I gues I should be happy with my 2019 Sammy QLED? 🤔 It's worrying because when I upgrade I'd like a nice 65" OLED and I bet I'd notice these issues...

[@twentyfoursevensmoke]

@@Mietas2 i dare you to buy an s95B and not be overjoyed with it.

[@malazan6004]

​@@XxPetexXxnice story lol

[@Shahar_C]

Thank you for discussing the OLED Dimming issues. They have been around for many years now, and I was always surprised that no one mentioned them in the reviews. It is absolutely ridiculous that they haven't addressed this yet and we need to use a service remote to fix those annoying issues. I already bought the remote a few weeks ago but didn't used it yet. Thanks again.

[@samson7294]

i wanna disable it but super scared of voiding my warranty

[@RobTheBeat]

@Samson Don't bother, I've disabled it and doesn't make a difference on my 2017 C7

[@Shahar_C]

@@RobTheBeat It solved the problem for me

[@chrisjfox8715]

@@RobTheBeat what are your brightness settings at?

[@RobTheBeat]

@@chrisjfox8715 Never touched brightness

[@smush5653]

So in other words all these anomalies are caused by manufacturer's OLED burn in protections. So if you want the best picture your OLED can outpput you have to essentially risk voiding your warranty and an increased risk of burn in. This is why I am reluctant to get an OLED TV.

[@latinflavorz2836]

Thank you so much HDTV ! I have just bought a LG C2 65” and was wondering why the screen was dimming and now bought the remote and made the changes to the two areas and it’s great now !

[@thegrimyeaper]

Bought and used the remote for my LG CX today. Took 30 seconds. I genuinely was planning to buy a new TV. Now I don't have to. You're a lifesaver, thank you.

[@12coco100]

thanks for this I ordered my oled this week, so perfect timing

[@giovaza8052]

I don't have an OLED tv but I really enjoyed this video! It would have been informing to know the actual effects (or your opinion on the effects) that impairing protective auto dimming has on screen burning.

[@malarkey0949]

Did this awhile ago and this made my viewing experience much better. 10/10 would do this on all my future LG OLEDs

[@anthony3192]

and burn in?

[@lifelfe]

Another excellent video. Nice to see such a wide range of configuration being covered with right advice on usage provided, as it is purely user discretion what inherent post processing person will use. It is there for user experience and pushing superior image quality past predefined boundaries. Less is more, although I wouldn't be afraid to use highest setting available and or nothing at all dependant on type of content viewed. Should also cover PC mode where TruMotion is limited exclusively to BFI for lowest input lag. Turn screen shift on and off every time, on older firmware I noticed this setting would still automatically apply itself even when disabled

[@markcary8165]

I find it hard to believe that such a fundamental flaw as that dimming is so very rarely mentioned in reviews. Forget LCD local dimming halo-ing, this is on a different level of annoyance! Entering the service menu really is not a good option. How can OLEDs receive so much praise when they have such fundamental flaws? We hear about how burn in is not really an issue anymore? Well the sticking plaster that has been applied to handle it really means it hasn't been handled at all!

[@Debate_everything]

well its not a flaw its a design that was included to protect the life of the panel over its life.... however yes its annoying and ive owned 3 OLEDs now and have never had any issues. so i as well would like this turned off.

[@markcary8165]

@@Debate_everything I would call that implementation of the feature pretty flawed... Judging from Vincent's demos anyway

[@teknonmy7210]

@@markcary8165 it's completely broken. It's supposed to help with bright static images and I've only ever had it trigger during dark dynamic scenes in movies/tv shows.

[@pieflies]

@@Debate_everything​​⁠😂 nice logic to try to convince yourself there is no flaw. The flaw is still there, the “feature” that’s problematic is to work around (not fix) the flaw. Disable the “features” and the flaw returns.

[@cameronpavelic500]

That “strobing effect” on OLEDs for panning shots became really apparent to me when watching Army Of The Dead and there was a panning shot of an abandoned Las Vegas. You couldn’t even make out what you were seeing it was so bad. This was on my LG C9, and the only way to fix it was with the trumotion setting enabled. And I agree, doesn’t look good with it on, but the newer OLEDs having a dedicated cinematic mode for it is a step in right direction, it’s good to see.

[@jpm5287]

This issue was driving me crazy. Thanks so much for explaining how to fix it.

[@Kelna91]

Huge thanks! This APL artifact was bugging me for weeks! It's really insane that we have to deal with this on a high-end display!

[@n3rdy11]

It's kind of funny how I got here from the "LG C3 vs Samsung S90C vs Sony A80L OLED TV Comparison" video, that ended on the note how burn in is not an issue anymore because of all the techniques used to prevent burn in. At the end it links to this video, which seems to be all about turning off these burn in protections to prevent random dimming? lol

[@nodieza]

I noticed this issue on Diablo 2 Resurrected for the PS5. It would get gradually darker while playing until I could not tell what was going on. So I had to press the home button and find a bright screen to "reset" it. Then in Cyberpunk the inventory menu would do the same thing but much faster. I knew I had to disable it because it made these two games unplayable and was giving me (literal) headaches. I am glad you made a video about it though. I had to find info on a forum and got the remote off of Amazon for like $9. Best purchase I've made in a long time. I only use my TV 1 to 2 hours a night at most so I am not worried about burn in.

[@JTCulverhouse]

Awesome video Vincent. I was going crazy trying to work out why my movies / TV were getting darker.

[@tankorrsmash]

I just acquired an LG B2 OLED TV. You have been very helpful with setting up my display for both viewing and gaming. Many thanks

[@DaveMacpherson]

Wow, this is a very timely video. I was being driven nuts watching certain DV content on AppleTV+ that became absolutely unwatchable during some scenes because it was soooooo dark (FYI, watching "See" on AppleTV+ is particularly egregious). My LG 77" CX is out of warranty now, so I will absolutely be picking up one of those service remotes and fixing this issue ASAP.

[@bradhall4627]

Don't do it Dave. Unless you have cash to torch, I'd fear he burn

[@EeekiE]

You can do it without a service remote using a PC. There’s a reddit thread on it titled: How to access LG Service Menu without the Service Remote Just did the trick for me!

[@filthyneutral5801]

@@EeekiE link??

[@saiuan4562]

​@@filthyneutral5801 You can't post links on youtube unfortunately, but i wrote a comment, on this video explaining how to do it.

[@joaquinbigtas1396]

@@saiuan4562 can you post it on this reply too? not gonna search 1000 comments for your comment

[@Bukulmus]

This issue is absolutely maddening and I am strongly considering returning my OLED. Why in the hell would I want to spend all this money just to have the tv do this?? I don't understand. This is my first step into 4k and it just doesn't make sense why they would do this and not give the option to turn it off...

[@citizen3000]

It’s just crazy that they do this. I’ve experienced this make stuff basically unwatchable.

[@Jza-GZa]

@@citizen3000 cRazy how this tech doesn’t have heat sinks as a mandatory action on every OLED!

[@citizen3000]

@@Jza-GZa I don’t understand how this is something that is just allowed to pass. The TV will just ruin its own image if you’re watching a dark scene.

[@DaveThompsonfairlife4all]

@@citizen3000 Also crazy that LG just throw in a VA panel to certain sizes of TV and then say nothing about it in the specs. We are victims of their marketing games. Don't attempt to make sense over it, it'll drive you insane.

[@pieflies]

They don’t give an option to turn it off because then you’re likely reducing the life of the TV due to burn in. They want you to think they are fixing the burn in issues but they are just implementing a bunch of hacky work arounds to get them past the warranty period more often.

[@marcevans6913]

Thanks so much for this! The darkening issue was really annoying and happened so frequently in my experience. I am now glad to be rid of it. Got the remote and made the change on my C9 and problem no more!

[@weeblewonder]

Thank you. Thank you. Thank you. I have an LG CX, and even having turned off energy saving settings, this huge dimming and re-brightening was driving me insane when watching movies.

[@camarykaren]

Thanks Vincent for always finding these issues with our tvs and giving us a solution . I'll be doing this to my lg c9 Pronto even though I haven't notice this issue . Unfortunately, I've noticed it with my lg g1 . Thanks as always Vincent for your hard work n honesty. U the man.

[@lausly04]

Bonjour I have a c9 too so you think I should do it ? Merci 😃

[@camarykaren]

@@lausly04 tough call . I'm waiting for the service remote from Amazon. Once, I get the remote and do it ,I'll let u know if anything negative come of it . Even though it might be to early to see ,but I trust Vincent and my LG G1 will definitely be "hacked" causw it's having this issue .

[@lausly04]

@@camarykaren merci 😊

[@camarykaren]

@@lausly04 np at all. Just got the remote and I disabled the tpc ,went to Ozark and no fading. It's a done and I'm pleased . I'm really loving my LG G1 a bit more . Also, did it on my lg c9 ,just in case. I didn't disable the GSR since it seems to be fine. YMMV. Good luck.

[@Tyri269]

Thanks for making this video, finally someone is acknowledging the dimming issue.

[@gaurd3]

Finally? A few TV youtubers have been talking about this for months on streams.

[@N0N0111]

These brands are selling HDR OLED TVs while they can't back that claim after watching HDR content for couple minutes. HDR TVs / Monitors have been a very long slippery slope in the industry for couple years now. Hope the dumb VESA certification does something about this idiotic HDR issue in the industry.

[@vb8428]

@@gaurd3 But the reviewers conveniently avoid it or mention ot as a subtext at the end

[@krzysztofmojsa9009]

Hello Vincent, thank you for using CX again with pleasure. During this year's World Cup, I started playing Fifa 23 where the image editing pissed me off. Finally, thanks to you, everything looks as it should!

[@skwashua]

THANK YOU! This is the best video that has shown up in my feed in awhile. This has been driving me insane!

[@menosobota552]

Could you measure the temperature of the display before and after applying these tips of yours. It would be interesting to find out if there is an increase in the temperature of the display.

[@michaelmccarroll2698]

Very weirdly timed! It's been happening suddenly on my c9 over the last couple of weeks with Captain Marvel on D+ and For All Mankind on Apple TV. I'm still well within my warranty but I'm tempted to apply this fix, for fear of it getting worse.

[@Cosmitzian]

I am glad i followed your advice and picked up a well-engineered Panasonic Oled. Didn't have any weird issues or problems, and as well fantastic near black performance.

[@Jedibenuk]

Me too. One of the best manufacturer decisions I've made.

[@sourabhmoon]

thank you vincent for discussing topics not discussed by others. live long and prosper

[@MattBee84]

I noticed crazy dimming and a sudden shift to higher brightness one time watching Ozark on my LG c1, I wondered what the hell had happened or if I'd imagined it. Thank you Vincent!!

[@m1nt9reen]

happens all the time in Ozark

[@N0N0111]

@HDTVTest I can speak for many, that a large group would be interested in seeing your Philips & Panasonic OLED TVs Reviews.

[@EricMalette]

I wrote to you two years ago when I got my panel. You finally made the video!

[@gkcamden9050]

I have the LG C1 77, and this effect had me starting to hate the TV. Thank you!

[@n000rbiig]

Thank you, Vincent! Those were my only complaints about my 65C9 and the help of the remote and your advice how to turn them off make me love my oled much more. Logo detection works flawlessly even after turning both TPC and GSR off, so if anyone hates the full screen dimming, like I do, go on, it’s easy and you’ll never go back again.

[@johnraynor4412]

So your saying you left logo detection on and turned off TPC and GSR?

[@n000rbiig]

@@johnraynor4412 That’s right.

[@clyptonimusprime]

@@n000rbiig how can you even tell logo dimming is working? The only way I knew it worked was the whole screen dimmed. lol! I want to turn off GSR so bad but I am absolutely paranoid logo dimming will not function anymore. I am a gamer so HUDS are a worry for me.

[@n000rbiig]

@@clyptonimusprime I’m a gamer as well and for me the best test for logo dimming is Super Mario 3D World, because after completing a level it immediately shows a plain red screen where you can easily spot the darker areas, where it dimmed the logos. If I turn logo dimming off, the plain red screen is evenly bright, no darker spots, so for me it’s enough proof that it works even with GSR set to off.

[@clyptonimusprime]

@@n000rbiig wouldn't the darker spots be indicative image retention? An even red screen would tell me logo dimming is doing it's job and the image isn't sticking around.

[@subparSamaritan]

Incredible timing. I experienced the auto-dimming for the first time last night on my LG CX while watching Dune. Guess it's time to buy a service remote!

[@marcuscole8796]

Lol ... yes ... go for it ... its a matter of some seconds to get rid of it entirely ... I already did it last year :-)

[@MushroomPlanett]

If you don't want to risk voiding your warranty, simply hit the OK button or any of the arrows on your LG TV remote and your brightness will be restored instantly

[@chrisjfox8715]

@@MushroomPlanett that's annoying. Kinda hard to start immersed in a movie if you're having to interact with the remote every few minutes

[@MushroomPlanett]

@ChrisJ Fox kind of but it's better than taking a chance on bricking your tv or even worse, having a TV breakdown under warranty but then when they come to repair it the service man finds you tampered with the technician menu and then relay that to LG and then they deny to cover your tv repair cost! Remember, the ABL is only bad if you have a super dark scene that lasts for more than a couple of minutes. As soon as the scene changes to a brighter one, ABL will raise back to normal. On my TV I've only had bad ABL twice and I've had my TV for nearly 2 years now. So this problem is very rare and fixes itself quickly when the scene changes as I mentioned above. Far from a deal breaker. I love my CX!

[@FraggnAUT]

you a hero, since 2 years i wonder why this happens and how to turn that option off. But i have never bothered to look further into this. And now your video just pops up randomly on my feed. I can't say how grateful i am, haha. Thank you. Now i just have to buy a proper Samsung tv control with numerical buttons.

[@shaymcquaid]

I have 2019 LG 65" OLED. Kicks absolute balls! Zero Problems. Shout out to LG warranty service: Cheap 45" bedroom tv stopped connecting to wifi. They sent a repair guy to my house the next day to change the wifi board. 😎

[@kyledouglas1221]

The flicker on our CX has begun to be more noticeable and I have been searching for answers now for a week. Glad you brought this up in your video. It seems to be a new problem so hopefully LG does something to help us out!

[@marcuscole8796]

That's not new ... I had exactly this annoying behaviour on my 2017 65C7 ... until I de-activated "TPC" ... no problems since

[@anthony3192]

@@marcuscole8796 No burn in?

[@marcuscole8796]

@@anthony3192 No ... burn in is close to impossible by deactivating "TPC" because it almost 100% only activates itself in very dark scenes ... and dark scenes - with low current applied and subpixels at low performance level - is not what is a risk for the panel. BRIGHT static elements is what is a risk... Nevertheless (really) paused frames still get dimmed after some time ... this didn't change.

[@anthony3192]

@@marcuscole8796 I deactivated TPC AND GSR on my CX 55, because on games like Diablo 2 or Fortnite it darkened a lot (SDR), on fortnite instead of only darkening the logos it darkened the entire screen. By disabling tpc and gsr this doesn't happen, the tv only obscures the logos and not the entire screen. Am I at risk of burning? should I reactivate tpc and gsr?

[@mcalnd]

I ended up buying the remote and doing this on the LG C1 - thank you Vincent for this information. Amazing that no reviewer ever talks about this, which makes me wonder if they actually review anything properly. One of the worst culprits I had for this issue is the end sequence in Clint Eastwood's "Unforgiven". I gets so dark in that scene with this setting ON that you can't actually end up seeing anything whatsoever!

[@Alexthelion93]

It's great you wasted your money on that remote thingy, when you can actually do it for free, from your tv's own web browser.

[@mcalnd]

@@Alexthelion93 So

[@joselema85]

Just got the remote too £5 very cheap. Do you notice any extra burn in after changing these settings? Any adverse effects?

[@mcalnd]

@@joselema85 Nothing of note. I use my laptop on it using Windows about 2 hours a day and some PS5 gaming - all OK

[@joselema85]

@@mcalnd mine is usually Xbox a few hours a day and then movies or TV. Thanks for the reply

[@OPossum76]

You my man are an OLED TV oracle. Thank you for all your work!

[@jonathonmccauley4268]

been wondering about this for ages. thanks for the info...even logged support cases with LG and had a tech come out and replace the motherboard.

[@gorak9000]

This isn't just an HDR issue. My 65C6P from 2016 started doing this recently after a firmware update auto applied itself. It's not HDR, and nor is it getting any HDR signal sent to it. It's pretty annoying - good when I forget to shut the TV off and it sits there at the menu of my media player, but bad when you're watching a show that has some static-ish content for a few minutes and it starts to dim. If anything, it would be nice to have a setting so I could set it longer, rather than turning it off all together.

[@bloomerb4162]

Firmware updates are scary. I just got a new notification on my cx just now. Damnt I wish I could stop it.

[@menmau]

Why not blocking lg servers to stop fw updates? I did that to my 2016, after the glowing blacks.

[@bloomerb4162]

@@menmau I didn't feel like going thru that. Can u give me a link on how to do it. I may give it a go.

[@AndyGilleand]

You can turn off TPC on the C6 as well. I had this issue while watching dark scenes in The Walking Dead in SDR on my C6, as well as dark scenes in some HDR games. I turned off TPC and my experience was improved considerably.

[@OMG_BeCkY]

YEP, my Sony A8H aggressively auto-dims while I'm playing GTAVO in SDR. It gets so dark despite me turning every brightness feature to the max. I'm about ready to get all up into the service menu and shut that shit off.

[@daveburgess5500]

Great advice. I have a Panasonic EZ oled tv, does this anomaly exist in the service menu? If so , how can I find it. Many thanks.

[@MrTickyTec]

This is one of the most useful KZbin channels ever created

[@sumthinterrible15]

I just got my LG C1 today and noticed this! If it’s to protect my TV and all for the better than I guess I can deal with it. Mine didn’t seem to get as dark as yours did though.

[@PenPineappleApplePen007]

I really like my LG C1. But the auto-dimming is annoying af. I ordered this remote today. Thanks for telling us how to fix this problem.

[@grinceasarofficial]

Any links to the remote by any chance?

[@camaro8570]

On the LG CX the code u enter is 0413 (at least in European models) to get to this menu.

[@00SNIVY00]

I've noticed the thicker bezel on LG TVs, I completely forgot about pixel shifting! That makes so much more sense!

[@n7russ38]

Omg thanks Vincent! I am so doing this on my LG CX. Some of the HDR games I play I have to this annoying dimming happening. I can't stand it. I play alot of Sea of Thieves and the brightness is always dimming. Hopefully this fixes that nonsense.

[@MaxXximilian1]

6-7 years ago i was scannig the market for a new 75 inch tv. Since all OLED's over 65inch where incredibly expensive I went with LCD. Coming back after 6 years and seeing that OLED still have issues is suprising...

[@reyscorpio4529]

Vincent, I have a Samsung QN85Q80tAFXZA (QLED) with a very similar problem as you describe in Issue 1. While watching 4k HDR content such as Sandman, the Crown and Emily in Paris, the content does not auto dim after a few minutes but is always noticeably dimmer/darker than it should be. I also have a QN75Q6FNAF (4K QLED) which does not have this problem. I will attempt the solution as you have outlined but I want to get your thoughts on the 85 QLED always displaying a noticeably darker image and not auto dimming. The darker/dimmed images only display on Netflix 4k content in the 85 TV. Thanks and I appreciate your content.

[@MrPopo-bd1ix]

7:39 I love the way Vincent says the word "three". XD

[@tylerrogman5762]

Hello Vincent! Thank you very much for making such an insightful video. I struggled with many of these issues when I first got my OLED; had this video existed, it would have saved me weeks of fiddling and deep AV forum surfing. Just one question: Does using the “in-stop” function reset the service menu access log as well as the tv?

[@sherry356]

I just watch the TV when it's turned off, less risk of burn-in that way.

[@kingrofty]

Vincent never sleeps! 😲 This video just made me realise again why I love my Samsung Q80T QLED! Nothing immerses & excites me like a vibrant HDR picture/movie, and I never have to worry about screen burn-in and scrubbing my pixels. HDR everything. 😀

[@ariv8585]

You are a man of class and culture Robert. QLED gang rise!

[@michaelwyckoff7593]

Yes I've experienced weird things on my OLED TV too. Hey Vincent if you still have the Vizio OLED test it again and see if it's better since it has had a few updates since you bought it a while ago.

[@MateoTincopa]

thank you for clarifying what was happening with my Samsung OLED Tv.... the dimming is not very drastic fortunately

[@cineastik8220]

I have a huge issue with the 24p stutters in slow camera movements, and am not as happy with my Oled as I have been with my LED in that regard. Another anomaly that I found in my LG C1 are some brighter spots of dark grey colors which is very visible in certain moments, most of the time in movies. Those brighter spots are to be found in the edges with my LG C1, which bothers me a lot. On the other hand, my C1 has some advantages over the TVs I owned before, so it‘s a double-edged sword, but in the end far from perfect. The next TV I‘m getting will be a certain LED model again (QLED probably) and hopefully its weaknesses won‘t bother me too much…

[@orome9793]

I went from plasma to OLED and the stuttering is bothering me a lot. Did you ever get used to it or find settings that minimize it?

[@joker927]

I posted a few months ago that I didn't have the dimming problems. After watching Dune and recently Vesper, the problem was so blatant that it made film scenes unwatchable. This is clearly a defect. I own a LG C8 and will getting into the service menu soon to fix it.

[@busterscrugs]

I haven't noticed any issues with near-black overshoot on my C1 so far, but now that I've seen this video I'm probably never going to unsee it lol

[@Kool_MoeT]

You are on top of it! Thanks again for another video 🙏🏾

[@clshortfuse_]

Thanks, Vincent. I've been holding off on disabling TPC on my LG C1 but if you've gone to the point to suggesting it as in this video, there is really is no fix. I honestly find it hard to recommend the C1 for others for movies because of how constantly I have to "wake up" the display. And I also get pulled out of the experience way too much because I'm always paranoid if TPC kicked in. I feel like LG really made a mistake here with how aggressive it is. I think it triggers in 60 seconds and that seems way too soon.

[@TheCorne87]

I never notice any dimming on my LG C1 so i leave the service menu alone, but if i had this problem than warranty or no warranty i would definitely turn off TPC and GSR in the service menu because this is more than annoying!

[@formeitwastuesday.1515]

​@@TheCorne87 I haven't noticed it either after I calibrated it.

[@TheCorne87]

@@formeitwastuesday.1515 I calibrated it in my own way and prefer, but never noticed this kinda dimming.

[@formeitwastuesday.1515]

Pressing setting button and go to the top. I carberated with mine on standard user so at the top I clicked until it says standard.

[@mick977]

What OLEDs don't suffer from this issue?

[@jorgiebutt]

I am still trying to figure out the grainy look on some areas of a scene. Usually it occurs with scenes that have been enhances with HDR or non-HDR scenes that use dynamic shading to simulate a lighting reflection effect. One example, for Metroid Dread owners, areas that have simulated lighting and dust shimmering, it can get very grainy in those spots while the rest of the picture looks fantastic. Another example, for One Piece fans, when Eustass Kid uses his Devil Fruit power in the Wano Arc, represented by a magnetic field apecial effect. The dynamic special effect turns into a transparent veil of graininess, while areas not covered in the effect appear fine. One more example of this graininess is when watching Zack Snyder’s Justice League from a 4k BR disc. Some scenes look sharp, then the lighting changes and the image quality it switches to High Grain Mode.

[@asadkhan427]

Did solve the problem i am suffering from same problem 😢

[@jorgiebutt]

@@asadkhan427 what was your solution?

[@TehMr]

@@jorgiebuttthey’re asking you

[@jorgiebutt]

@@asadkhan427 Update: No solution. I just lived with it, unfortunately. Apparently it’s an artifact from the LED array going bananas trying to transition from one state to another on scenes that display dynamic shading.

[@Falkinator]

Thank you so much Vincent. Been a fan for a long time and I only wish you had told me about this before I finished Ozark. 🙂 Very happy to have the information and will be updating my 2 LG CX TVs pronto! You are right that the manufactures need to allow us to do this through the menu, or fix the algorithm to not kick in when it shouldn't. Cheers!

[@RealButcher]

Thanks man. I noticed this and always thought it was the movie itself or the sender that would cause this. Now I know more.

[@dystopiawanderer]

Great video, thanks Vincent. I turned off TPC on my C1 last week, it bothered me to no end. It wasn't fully clear to me how GSR worked so I left that on, I didn't know it dimmed the whole screen. I'm fine with the HUD being dimmed, in fact that feature soothes my fear of burn in a bit. Would turning GSR off and setting Adjust Logo Brightness to Low/High be the best option for me? Or does GSR disable logo dimming altogether? And when does the tv even consider something a logo? Most HUDs aren't fully static after all (bullet count, health/stamina bar, minimap). I'd appreciate some help with this

[@PSYCHOV3N0M]

Find out on the next episode of DRAGON BALL Z...... 🐉

[@dystopiawanderer]

@@PSYCHOV3N0M Funny guy :-)

[@anderx5433]

​@@PSYCHOV3N0M Fact: dragon ball FighterZ suffers severely from GSR or logo dimming: by disabling logo dimming, the whole scene turns bright again

[@MushroomPlanett]

Turning off gsr does NOT affect logo luminance. HUDS still dim correctly.

[@ShadowFlame420]

omg this is problem i’ve been having! ill be in a game menu managing inventory or whatever and the screen gets so dark i can barely see what im doing!!!! so so frustrating im using an LG C1

[@jumbowizard9154]

You use your vocal tone perfectly to slip in jokes. Lol I bet there's a lot of people that miss them but I think it makes it funnier.

[@RUY2323]

Thank you so much for this it really helped, Very informative thank you for this video!!

[@NDakota79]

Exactly the problem I had. I went into service menu and fixed it.

[@kadosho02]

A comprehensive, and helpful tip. Never take a 4K tv for granted. Even with so many options, bummer they hold back what a consumer has access to. If they know of these issues, just seems funky. My parents have a 50", beautiful display and audio. Btw your tips have been super helpful, I had to change some settings on their tv, so it looks and plays better than the default options. On my smaller tv, the audio is kaput. Picture is still good, it may be 28' but its been a good tv for me. Hm if a good sale happens this weekend, maybe I might look to upgrade

[@everythingoled]

😊😊

[@TheSkeptic_1]

OMG YES. I'm so glad this came up!

[@tednoob]

Excellent video, thank you!

[@slapshot0074]

Another excellent video Vincent,thank you.. Am I the only one though that feels a modern TV shouldn't need this kind of fiddling with? You spend a fortune but end up with a tv that helpfully keeps darkening the picture. Am keen on lg oled for gaming but would be lying if i said that all the issues with oled are not a concern.

[@thetranya3589]

What he doesn’t tell us is that these features are mainly there to protect the screen. Yes, they degrade the viewing experience but they probably also save the companies a lot of warranty issues and money.

[@SnehasisGhosh01]

Buy a top tier LED TV. Enjoy the content stress free.

[@thebesttheworst2277]

... wait until you try 30fps console games on it

[@xbiker321]

Can't believe I just ordered an $8 remote to fix my $2,000 LG OLED. This auto dimming thing was crazy annoying during Ozark and Stranger Things.

[@RobertK1993]

Buy Sony Bravia OLED they don't have bad ABL

[@Justathought81]

Agree 100% the auto dimming literally ruins HDR movies, night and day difference.

[@ashliehiggins]

There’s software which does it for free.

[@Justathought81]

@@ashliehiggins true but I like having the remote either way, I’m not a fan of these smart remotes with only a dozen buttons

[@itsallgood2]

Thank you! I binged watched Ozark and thought I was going blind. Cheers!

[@Demonhead1]

This uad driven me insane! Thank you for this video!

[@gurratell7326]

I really wish that OLED manufacturers would implement frame fading/averaging instead of interpolation, so simulating slower pixels. Would look so much better than nothing and SO much better than interpolation.

[@4.0.4]

As someone who highly dislikes that kind of interpolation, I must say the LG C2 I recently got does a good job. I still didn't like it, but it's not terrible!

[@bobby1970]

​@@4.0.4The new LG C3 might be even better?

[@niteshjambhulkar7710]

There are hundreds of reviews on youtube about how good oleds are but surprisingly no one has ever highlighted this issue. I had almost made my mind to go for oled as I am planning to get new tv this month. This seems too much of hassel now with oled. Now, I prefer to go with mini-led, may be from TCL in 75 inchs which prices nearly sane as 65 inch of mind. With mini-led we might get 90% picture quality of oled, but can be rest assured of vibrant bright image throughout and yes 100% peace of mind. Thanks Vincent for this timely video 🙏

[@GraveUypo]

you won't get anywhere near 90% of the picture quality of oled though, and these are way less of a hassle that he makes it to be.

[@GROGU123]

@@GraveUypo I have a 65 LG C1. I was actually very disappointed in the black shadow details when watching HDR and Dolby Vision videos. The black shadow details are missing, it's like the pixels need to be turn completely off below a certain point. For normal non-HDR or non-DV video it looks fine. This TPC (ASBL) problem I noticed on the first day of having it. Some scenes would get way darker than necessary. It really upset me until I researched it the next day and ordered my $8 remote from Amazon. I don't know how they can ship a TV so broken like this. Once you turn off TPC, the experience is good, but I'm really wondering if QLED would have been better for the shadow details.

[@teknonmy7210]

@@GROGU123 The black shadow detail problem is compression.

[@vitorfernandes651]

Buying a TCL and hoping for peace of mind lol With that said I haven’t had any issues with my LG oled. I play games and watch series every day.

[@vitorfernandes651]

@@GROGU123 i haven’t had this issue with my B2. Then again I only watch Blu-ray rips I have never tried watching any tv or streaming

[@mnmn1665]

Vincent, you are the best. Thank you.

[@ezilka]

Finally. Hate this dimming effect on dark prolonged scenes. The question is it possible to simulate service menu button with IR blaster?

[@bobhope5976]

On my 77CX, the scene in Dune you mentioned got so bad for me that I couldn't even see what was going on. I thought it was HBO max being wonky until I hit a button on my remote and it brightened up to reveal the true image. This behavior is extremely annoying.

[@marcuscole8796]

Fortunately you own a LG OLED ... because LG allows to de-activate all these annoying behaviours and get entirely rid of it :-) Denis Villeneuve starting to use HDR at it's full potential would also help ;-) Btw I almost got mad about this when watching "Game of Thrones" season 8 ... dark scenes being dimmed further to almost disappearing ... horrible. I had to press the "settings" button twice every 30 seconds or so to ragain the original brightness ... immersion is different. I bought a service remote, disabled TPC ... and there we go ... watching "GoT" was a pleasure since :-)

[@bobhope5976]

@@lifelfe I love the 77CX. Honestly the only issue I have with it is the issue discussed in the video. I will probably try and buy that service remote to shut off the dimming protection.

[@djayjp]

@@lifelfe I recommend disabling super resolution and not going above 20 for sharpness, other than as an exception (like 1440p games with blurry TAA).

[@djayjp]

@@lifelfe But not for 4k native rendered games though right? Those should be tack sharp already. Also super resolution shouldn't be available for game mode.

[@lifelfe]

No, I just leave it enabled. It does look inherently better even for your definition of a 32" PPI 2160p resolution stretched to 55", wrote this long intricate reply on how you're incredibly shortsighted for solely suggesting DEFAULT as it is, but it does appear this would simply be wasted on you

[@hideff4982]

I have always disabled TPC and GSR on my LG OLEDs. I live in Germany and a service partner technician from LG swapped my panel two times and I turned TPC and GSR back on when he came. No problem whatsoever. They always go into the service menu, but for other reasons. In terms of chrominance overshoot. I haven't seen any overshoot on my few weeks old 77C2 so far in various torture scenes. For me the C2/G2 is the best WRGB OLED to this date. I have the Sony 55A80J, LG 48C1 and had the 65C9 with two swapped panels (because of vertical banding). My 77C2 also has the best uniformity I have ever seen on any of my OLEDs.

[@agl10]

What was the reason for you to change the panel twice?

[@marcuscole8796]

Thanks for the insight ... good to know setting it back to normal seems to be sufficient. Nevertheless I have "TPC" disabled on my 65C7 and I will immediately also de-activate it on the 77G2 I am going to buy soon. It is just inacceptable...

[@hideff4982]

@@agl10 In retrospect, it was just stupid and a waste of resources, which I'm not proud of. Shortly before the end of the warranty period, I had my panel replaced because I wanted to sell the 65C9. Thought I could get a little extra cash with a brand new panel. But the new panel was a disaster in terms of vertical banding. So I had to have the panel replaced a second time, which was fine in terms of vertical banding (my original panel was fine too). But since then I've noticed a "bug" which randomly often appeard where you saw ugly gradations in the near black area especially in low bit rate content. So at the end I didn't sell the TV to anybody and instead gave it to my cousin for free.

[@daamazinfatb0y752]

Thanks for this. My TV would dim and I never knew why. Had to turn the tv on or off again to fix it. I've ordered the remote.

[@Danielgeorgegaunt]

Finally an explanation why my Sony TV keeps dimming ! I've been looking high and low why this happens. How do I get to service menu on a sony?

[@seandyas90]

I think you can disable it on a Philips TV without voiding your warranty. I entered the service menu and there was no option so have voided my warranty anyway haha but I actually found the option for oled TPC in another menu that did not warn me about warranty. Quickly press- home 1999 back. This will open a small pop up window on the left, TPC was option 63 for me. I think this may need done every time you turn the set off and on though.

[@XxxXROUGEXxxX]

Thanks for the tips 👍🏾

[@scottdutton7160]

Question between the LG C2 and G2 - both using the EVO panels. Does the G2 have some of the recommended service menu changes enabled to gain extra brightness or is there a physical difference in the panel?

[@MushroomPlanett]

Physical difference in the panel. Service menu settings are the same.

[@ScottGSouth]

Excellent. Have you done a video in which you recommend certain models as the least troublesome with excellent (not necessarily the best in the world) picture quality?

[@spdjmc]

@4.45 Just to let you know that I appreciated that excellent joke on GSR

[@daitoA2]

On the LG C1 you don´t need a service remote, the menu can be accessed via the web browser and then navigated with the magic remote. Useful for someone who does not want to buy a second remote.

[@jklaro101]

How is this done?

[@tdenton1138]

I so wish I had known about the APL problem before I bought my C1. I'd have almost certainly gone with a QD-LED instead. Even with OLED's superior blacks, this auto-dimming would have been a deal killer for me. So incredibly annoying on such an expensive TV

[@MushroomPlanett]

Tad..apl/abl is included on all newer 4k tvs with hdr and or dv including non oled tvs such as qd-oled, led and lcd. Samsungs seem even more aggressive to some users. Certain programs, using it as a pc monitor and certain games seem to increase it but under regular use you may not notice it much if at all. It is easily fixable as this video provides. Far from a deal breaker.

[@malazan6004]

Gross

[@gabrielst527]

It's not "Far from a deal breaker" if it voids your warranty in a 1000+ screen. @@MushroomPlanett

[@mrdj2000]

Hi Vincent, my Panasonic JZ2000 also suffers the first issue in this video. Can you show a way to fix for panasonic OLEDs? I've entered the service menu but the options are limited unlike LG and Samsung shown in this video. Thanks.

[@marcuscole8796]

Fantastic video ... explaining most of the (annoying) OLED dimming issues what they are and do and even how to get rid of it ... extremely useful information. Thanks :-))

[@thetgrmstr]

I was worried about Burn-in after using my 55" CX as a monitor for two years. However, instead I have groups of stuck pixels in different colors.

[@RobertK1993]

Buy Sony Bravia OLED less likely get burn in

[@MushroomPlanett]

That I believe is a defect. Call for warranty service if you bought extended warranty. If not, call LG. They will usually replace the panel for free one time even out of warranty. Their customer service is excellent!

[@E96]

Hey Vincent, when will the TCL C935 review be out?

[@michaelwyckoff7593]

I've noticed weird things on my OLED from time to time but I put up with them because most of the time the TV is on point.

[@BobsMaginty]

Thank you Vincent, you are a star!👍