Disaster! Controller Fails and Battery Balancer Burns up on Wired Freedom 2024+ e-bike! Diagnosis?

[@jojodancer1961]

I appreciate all your vids on ebikes no matter what.

[@GarysE-BikeAdventures]

Good thing you had the other Wired Bike I would have had the wheel all pulled apart, I would have never suspected the controller. Thanks for the heads up on the Balancer I will be changing that ASAP

[@ElectricAllWheel]

We definitely would have done the same. Very fortunate that it was there.

[@exprokicker-x7646]

My Freedom just arrived yesterday and will drop off at my bike shop on Monday for assembly. After viewing numerous videos on KZbin, this is the first time I had heard about this controller issue. Keeping my fingers crossed I don't run into these problems with my bike. Thanks for the video.

[@georose33]

Great video. Having a test bike on hand makes for easier diag, for sure. I would have guessed the gears were shot, but then again, they couldn't have disintegrated instantly. Fun stuff.

[@ElectricAllWheel]

Instant time saver. This whole video was very unexpected, but thankfully we were able to capture it.

[@FreakyT333]

I appreciate you sharing this troubleshooting process, I too thought the motor was bad not even thinking controller. Very useful information!

[@richardlewis2290]

Wow - I would have not guessed the controller was at fault. Great systematic troubleshooting!

[@BillBadMule123]

Yea I would have thought the Motor gears had striped out

[@ericberg7364]

It's always expensive when you let the "MAGICK SMOKE " out of a component...LOL

[@ElectricAllWheel]

For sure. That genie needs to go back in the bottle.

[@tkberry]

If you really wanted to go the extra mile, you could test the resistance of the battery cable and compare it to a similar setup. Values should be similar. Continuity only tests if there is a break but if the wire got melted for example, it could still pass continuity but still be damaged.

[@ElectricAllWheel]

Good point. For safety we will pursue full replacement just in case. We do have a 2024+ cruiser available to check it. We will keep that in mind.

[@Killianwsh]

Sounds like a catastrophic Chinese mosfet failure in the controller that caused the balancer to poop the bed as well. Nice that you showed (and explained!) to your viewers the the actual basic electrical troubleshooting process. It's sad how many "Shop" channels will, ignorantly, just throw parts at a prob., behind the scenes, until they guess correctly, or even sadder, will hide/ not explain their troubleshooting process, like their hiding Merlin's magic formulas or something! Too many business owners don't realize that a huge component of service based business is trust! If you continue to CONFIDENTLY display your COMPETENCY, like this, you WILL build trust! Great job Gentlemen!

[@freightdawg6762]

we have 2 of those exact same huge chairs at a park by my house , Great vid Brad is the man!!

[@BobMartellacci]

Good video! I have 900 miles on my 24 +. With no issues! Should I replace the balancer just in case this happens to mine?? Or don’t worry about it? Is wired sending customers new balancer s because others are having same issues? Are all the stock balancers bad? On video you said it could of been factory installation error. Maybe pinched or open wire ?

[@lido81jr]

I had the same thing happened to me on my wire Cruiser but wired has been very helpful with the replacement parts and walk me through to fix it

[@bobscot1935]

I had just received one at the first of the year. Have they changed the balancer on the latest ones? My rear battery latch has already broken 😠

[@orvillecooper8334]

in line fuses would definitely stop the melting of the wires and possibly a fire! I have been using battery blenders since they first came out and I always fuse the controller and also the batteries!!!b

[@orvillecooper8334]

Anything that has a battery should be fused case closed!

[@ELECTRICBIKEDIYLIFE]

I like that Gallagher sized chair.

[@jojodancer1961]

Wired had sent me the rear battery mount when I had found it was cracked just like this one.

[@ElectricAllWheel]

It’s an interesting weak point in the components and something we never really considered. Glad they took care of it.

[@CHRISTSALVATION]

Thats what happened to my Predator bike. They sent me another rear battery rack. The lock broke.

[@ShareHobby]

That’s why I DIY my E-bikes. I know exactly what, when, and where a problem happens. I had a 30A DateX2 battery balancer go up in smoke. The company quickly sent me another DateX2, all has been working fine.

[@Destinationreached]

Wow good thing nothing caught fire I’ve had to replace my rear battery port broke the latch from off roading but nothing up front that’s crazy

[@kenneygaston6890]

First person besides me talking about heb tires !! I have the allscapes

[@SirWrecksy]

Right? I discovered these 5 years ago after many cheap tire replacements, over 7,500 mi on one rear tire and I had to replace it only because it was shredded and ruined by a large piece of metal. Excellent tires

[@technocrat7971]

The motor is running in reverse. This can happen if the speed controller resets to default or the circuitry for the hall sensors has blown. Two ways to repair this. 1st see if the controller has self learning wires these are usually 2 white wires that can plug together. These wires determine to direction of rotation. If the motor is running in reverse you need to connect the self learning wires then run to motor for a few seconds it should now run forward. Then you can disconnect them & it will stay running forward. If the controller does not have any self learning wires then you need to switch around the yellow & blue phase wires. Or you can switch the hall sensor wires instead. Will have the same effect of making the motor run the opposite direction. If the motor still runs like crap after this then its most likely the hall sensor circuitry in the controller has failed. You can then either replace the controller or discontent the hall sensor plug & run the motor senor less. Running sensor less is not ideal as can be a bit jerky at pulling off from stand still but better than nothing.

[@1bottlefed]

Actually the motors clutch failed and since you continued to operate the bike the controller reported an error (As it should) due to the RPM seen by the phase wires not matching the amp load. Then the blender popped.

[@ElectricAllWheel]

This is not true. If you watch through the video you will see it tested with another wired e-bike. Thanks for watching!

[@1bottlefed]

@@ElectricAllWheel Thanks.... Did you ever pull the motor core to see if its spinning backwards or if the motor is just jittering and that is able to cause the clutch to not engage?

[@JohnBabcock-qy1cs]

Would be cool if somehow a factory reset could fix the black bike controller after all connections were good.

[@schackalot213]

Wow, that's crazy. Glad the bike didn't go up in flames and you're safe. Good work on troubleshooting the problem.

[@CHRISTSALVATION]

Thats exactly what happened to my Wired Predator bike rear battery rack. Broke in the same exact spot. They did send me a replacement.

[@bobscot1935]

Great video guys!!

[@maximumchargeEV]

First time seeing one of these burn up.

[@EBikeBuilder_]

the way it sounds like its spinning so freely internally- makes me think it might be spinning backwards internally (controller problem). Or else something is wrong with the clutch on the planetary gear carrier- it might be "kind of engaging" if the keystock that bites between the axle and the clutch broke. If you have broken nylon gears it usually sounds crunchy. I had that SAME EXACT BALANCER and it went bad and destroyed everything that was connected to it

[@roberttorres5427]

What bike stand is that ?

[@Truth_Spoken]

I removed the janky balancer and rear battery setup from mine a week after I got it.

[@AudioLegacy-q6s]

see if the controller was Shunt modded by the owner of the bike, if it was the warranty would be voided but wired customer service is excellent.

[@ElectricAllWheel]

The controller is potted with thermal gel and there is no evidence of it being opened but we will keep this in mind.

[@anthonysuarez7416]

Good video. Those balancers are garbage, the exact thing happened to me with an Eunorau bike. Trash that stock one and replace it with a DateX, and call it a day

[@marklavoy3113]

Thanks ! Great Tips there !

[@DRWHO350]

Was thinking about buying one, but I don’t think I’m gonna put out 3500+ these things burn up

[@Ukiah.Spirit]

Re: the counter sign at 14:37 - "A 2.75% fee will be added to all tender types". Even cash?

[@ElectricAllWheel]

Cards

[@sonofevil77]

oh shit.my motor is doing that same thing. I thought the cold weather 10 degrees was the cause.

[@mcshmoe1143]

thanks for sharing

[@orvillecooper8334]

Fuse everything it will eliminate a fire

[@jamesswaliga8500]

My wired freedom did the same thing with the motor. They sent me a new motor.

[@dominicschaeffer909]

Whose balancer melted- the Wired Freedom or Electric All Wheel?

[@Calebztheman]

Seems this video and comments are pointing to wired having bad components!

[@MHH3180]

It isn't working to just jam components into any empty space in the frame. The other day I worked on an Aventon that the controller cut the hydraulic brake line. If we had a fully funded and functioning CPSC, like we had until The 80's, with residual effectiveness through The early 2k's, these would not make it past the port of entry. I am finding thst BMS's, regardless of price range, even with new, perfectly matched, batteries just can't handle dual batteries. I am telling people who want them they need to just swap them as needed. You've been inside of them. At best these are early 90's tech.

[@jojodancer1961]

Sounds like your clutch is gone as well

[@ElectricAllWheel]

Controller…we tested it later in the video

[@jojodancer1961]

@@ElectricAllWheel My clutch failed 2 weeks ago and Wired sent me out motor, controller and new blender.

[@powerguymark]

​​@@ElectricAllWheelI heard you say a couple of times that they had already sent you out a replacement part, but I didn't catch what it was?

[@ElectricAllWheel]

@powerguymark the sent the new balancer as a precautionary replacement. It was going to be installed right after the intro was recorded for the wobble…but that never happened because the factory balancer smoked

[@jojodancer1961]

@@ElectricAllWheel Yeah that was freakin crazy

[@waltk7624]

Great job

[@jaylord55]

motor controller could have been switched to reverse mode it sounded like it was going in reverse.

[@tims6246]

keyway 0n motor issue maybe?

[@theone9253]

Great video

[@kmtnbike1117]

Sad that they cover the blender with heat sinks and then shove it in a confined compartment where it can’t cool down.

[@orvillecooper8334]

The blender is not covered with eight shrink

[@kmtnbike1117]

@@orvillecooper8334 The original blender has a heatsink on it to help keep it cool. Definitely visible in this video.

[@orvillecooper8334]

@@kmtnbike1117 my bad yes it does have heat sinks I miss read it

[@scoopthereal2353]

Something seems mighty fishy about this video.

[@ElectricAllWheel]

We take integrity seriously and would never manipulate or stage a failure for views. Accusing someone of fabrication without evidence says far more about your character than ours.

[@scoopthereal2353]

I don’t get into the internet fight nor do I in real life. I like your videos very much so. You’re some smart individuals and make great content. I’ve almost watched all of your videos. I have no dog in the fight. I’m just a plan Jane everyday consumer. But I can say things have changed between the eCells and Wired branded products. Good job keep it the good work.

[@bdub3871]

@@scoopthereal2353I have been looking for my first e-bike and have been patient with it, have been doing my research for the past 2 months and still undecided between the Ecells & Wired. Reading your post has me curious what you thoughts were about either company & bike.

[@beanmang3791]

​@scoopthereal2353 why do you accuse him of faking videos then in the next comment praise him... maybe think before you speak man

[@jcolt84]

​@@ElectricAllWheelyou have to pay no attention to these people. They will defend wire till The bitter end, and I say that as a current generation wired freedom owner myself!

[@DozerDogg-rr4kw]

Exactly why i refuse to buy one or even acknowledge that E bikes are "Bikes"... They are for the lazy

[@ElectricAllWheel]

This is not a related statement for this video and incredibly subjective as well as negative. Thanks for Watching!

[@MAKB187]

Why would you keep attempting to go motor failure caused your second third and fourth failures lol way to go man!

[@ElectricAllWheel]

This definitely shows you did not watch the video. The motor did not fail. Thanks for your interest in ElectricAllWheel

[@Killerpaintman]

Fake news

[@ElectricAllWheel]

@killerpaintman Do not accuse this channel of falsifying information to validate your own misgivings regarding the subject. It is easier to block your viewing than to tolerate that kind of nonsense

[@Killerpaintman]

Lol nah just saying hard to take seriously since the ecells commercial video but your viewers can decide for themselves.

[@jamesswaliga8500]

Plus, I changed the controller, and it did the same thing.

[@terrythompson1288]

Wired sure has a lot more troubles then E-CELL

[@DriverJ-N]

Exactly what I was thinking look at all these comments with people having issues 😬

[@hlmmoore]

Note to self. Do not buy a Wired brand E-bike Message received

[@emikearizona]

Cheap piece of ____

[@nicod974]

This is exactly what happens when a diyer without engineering background tries to open a company.... No real electrical engineer does such stupid mistake😂😂😂❤

[@ElectricAllWheel]

This is a component failure and has nothing to do with the educational background of the owner/s of the company. Many companies, including the top electric bike company in the US started with driven DIY owners who wanted to make good bikes that people desired to own. We reject the merits of this comment.

[@craigpage1261]

We aren’t talking about brain surgery. Quit trying to be overly important. It was a factory issue.