DISGUSTING! Flying On Blue Air's FILTHY 737-MAX8

[@jochentreitel7397]

Excellent move from the crew. They are not to blame: 30 minutes without cleaning tools isn't doable for a 180-seat plane. And cheap prices come with some deficits elsewhere.

[@millylouise6057]

THANK YOU! I thought people would have got this by now but clearly not.

[@amberlynnsdirtybrastrap5573]

As ground crew, thank you!

[@traction222]

@T K Someone in PR / Marketing probably saw it and shat themselves.

[@SuzyQ334]

A 30-minute turn-around is ridiculous. How are they supposed to clean the plane in that time?

[@flyingboy8095]

@@SuzyQ334 They aren't supposed to, it's just a trash pick up and maybe some seat contents. Thats the norm for all major low cost carriers in Europe, like Easyjet, Wizz or ryanair. Its safety first, tidiness second ;)

[@curlyvanya]

The fact the PR team was able to communicate from an IG post to the flight crew for them to make this move in just a few minutes is actually very impressive!

[@NS-mz9ff]

I actually think that they knew about him being on that plane a couple of days ago.

[@392hellscat7]

that is actually a little scary... how did they know to follow his IG? Seems like they were tracking his movements.

[@curlyvanya]

@@392hellscat7 maybe he tagged them? Maybe they follow and monitor their hashtag. There’s quite a few things you can do as a company to shield yourself from bad PR as a company using social media

[@potatolew4495]

Impressive? I find it quite creepy. Way too easy to follow people that like to constantly blab where they are. I could never make a living life this. As much as I like watching Noel 's videos, I am a very private person and never post what my son and I are doing or where we are.

[@musicalicarus]

@@potatolew4495 k potate

[@auwz66]

Not great, but I don't know if I would call it disgusting? Probably just a bit messy really. Perhaps Dyson should sell them a load of vacuum cleaners! When an airline charges £14 for a ticket you have to be glad the plane even turns up..

[@jasonheminger4844]

Agreed...I think he blew this way out of proportion with DISGUSTING in the video title. There's not even any footage of the back which he is railing about. All "we" saw was the wipe and a few crumbs on the floor...

[@Zulu823]

Totally agree! He didn’t choose his words in the title well enough… especially when they did change his seat quite quickly and apologised. Also he didn’t seem to bother in the video, but with such a title I guess he’ll make a couple more views.

[@DOUBLEDTRAVEL]

And the country you are from sir? Would you like to describe the poverty in India and the rampant corruption in the government towards the punjab farmers? Would you like to tell the world that not even 25% of Indians have running water and your country still has rpant typhoid and cholera? Before you open your mouth, use your brain. You want to be xenophobic towards someone then learn from your own country and its mistakes

[@gagaface26]

@@DOUBLEDTRAVEL Pheeeew ya got em good buddy hell yeah

[@everyshakemakes]

People that work for the company are all here loool

[@simongray8019]

I believe low cost airlines refer to the turn round cleans as a "cabin tidy" which is done by the crew and not a professional cleaning team, another way that they are able to keep costs down. Still not acceptable in covid times though

[@badeadrian]

It's not low cost anymore... check the internet.. everything has gone up... where do you live? On the moon?

[@chaoszombie9995]

@@badeadrian low cost airlines are still low cost when you look at what American Airlines, or British airways for example..

[@badeadrian]

@@chaoszombie9995 £700 for 2 people and one 2 years old kid from Luton to Iasi Romania...I don't think it's low cost...

[@skoopsro7656]

Actually they demonstrate that it's fine everyday they do it. Has zero effect on transmission rates.

[@Michael.Chapman]

@@skoopsro7656 where is the evidence to show zero effect on disease transmission. When a potentially infected individual wedges a dirty tissue and other used personal bits and pieces into the tray table and you then touch that… time for the hand sanitizer. If it has no effect on transmission rates then why do hospital wards bother with appropriate cleaning?

[@tobysolak9688]

In another life, I was a flight attendant on a budget airline. On our airline, the cabin crew was responsible for grooming the aircraft, sometimes in as little as 20 to 30-minute turns. There were occasions where the mess was too great to cope with a decision had to be made to carry on to the next point where a cleaner could be arranged to meet the aircraft. It's quite possible the extent of the mess of the Blue Air aircraft was not discovered until they de-boarded the aircraft at LHR, too late to arrange a cleaner without incurring a delay. It wasn't biological, like blood or feces, etc and the decision was made to carry on. Blue Air is very active on social media, so it's no surprise that you posted, (36.5k followers on IG) and were treated to the upgrade. I enjoy your videos, despite your clickbait titles. ;)

[@jabber67]

This is a brilliant reply 😁

[@Northanteus]

The title of this video totally fits what he found ~> 7:35 🤢

[@onlineamiga]

That plane probably had already done about 6 flights that day, and you were on the last one. If you want clean planes, book early morning flights. They're usually fully cleaned overnight by cleaning crew and you'll be the first one on them.

[@freedomairwaves]

Very true. It's a bit like using the toilet. At the end of the day it's a shit hole 😂

[@ployaerials1033]

Weird thing to suggest. A plane should be clean no matter what time you fly on it.

[@onlineamiga]

@@ployaerials1033 i do agree, but with fast turn around times and potentially lazy crews, the reality is different.

[@IamAlmostRealWitch]

@@ployaerials1033 Cheap prices come with some deficits elsewhere. That how world works.

[@lmlmd2714]

@@ployaerials1033 European low cost carriers really are *low cost*. It's not like North America where they're closer to full service airlines, just without the meal. They literally are "air buses" in the most literal sense. In the northern winter season (when demand in Europe falls off a cliff) most of them make more from onboard catering than they do on most of the tickets. The cabin crew also usually act as boarding agents and other roles as well, so they genuinely don't get a chance to clean their aircraft or do anything other than safety essential and security essential tasks.

[@derekmcc]

"As rare as rockin horse poo" I love it. 😂😂 Always a price to pay for quick turn-around. There’s even more priority with C-19 to make sure tissue and the likes are disposed of properly. Thank you,Noel. Enjoyed as always.

[@jasongnome]

I've flown Blue Air a few times. From Cyprus to both Athens and Bucharest. I've never experienced a dirty plane with them. Their menu is a lot dearer than Wizz but their extra baggage costs are usually cheaper so it balances out. Like Wizz, I've always found them reliable and punctual

[@Ruben-ni7zq]

30 minutes isn’t the cleaning time, it’s the entire turn around time. Passengers off, security check, cabin tidy, passengers on, passenger headcount, passenger seat allocation check for weight and balance, doors closed, passenger pre-departure check (seatbelts, bag stowage, emergency exits clear), notification to flight deck ready to go then push back…… I agree that it’s nice to have a spotless cabin but the crew don’t have that kind of equipment onboard to clean like that, it’s a specialist company that comes onboard to do it. Not really compatible with the 30 minutes and would almost certainly result in a higher ticket price for all…

[@tramlad2]

Sometimes you get lucky with budget, and in this case its a bit ropey, the staff have been really good giving you a move , a thumbs up for the staff, excellent and very fair review Noel

[@Tjockisen]

Honestly, the crumbs(?) on the floor wouldn't bother me at all. The dirty napkin is worse of course, but it wouldn't bother me all that much even though I'm kind of a germaphobe. Even if the plane looks "clean" it's highly unlikely that it really is (like most public spaces), and when I got off I'd wash my hands, and when I got to the hotel have a shower and change clothes. No biggy IMO.

[@Philmaster07]

in times of covid it is bothering. in times without covid (so now) it is a little annoying but not more than that.

[@ServiusTheBear]

In regards to the preferential treatment. That only happened because you pinged them on SM. The turn around thing could certainly be a genuine response. I have been on other transportation that has had to cut out the cleaning time for a trip to get back on time and I understand that there is some transport companies that frown on delays and this comes down to the driver. With the low cost its turn around. Sadly this happens.

[@RYANxSCO]

My brothers travelled with his girlfriend to visit her family in cluj and they flew with these guys. I feel bad for the crew, they get paid even less than Ryanair and some said they work as much as 14 hours a day. An insane amount for a low cost euro airline

[@juliet7703]

Typical industry working their staff into the ground

[@technox8166]

They have the option to resign. Not that hard. Moving on is not easy. But, self-respect and health is first. Have no respect for individuals who use the airline companies to find a dumb excuse to stay.

[@DClean]

@@technox8166 What is it? "Not that hard" or "not easy' You contradict yourself in two sentences.

[@btuckervideos4705]

No excuses for uncleanliness, even on a budget airline. The least you'd expect is a clean plane

[@coldcoilinc]

Probably grossly understaffed right now with the surge of Covid. So it’s understandable why it couldn’t be cleaned in 30 min

[@briocheoleary5043]

@@coldcoilinc and the cost of a slot might be an issue…I’ve had huge delays on easyJet. But I guess you get what u pay for

[@lovedfriend2020]

@@coldcoilinc I bet they could of had extra people help. I mean I am sure other people in the airport couldnt help I dont know. Just a guess.

[@mrodriguez4829]

@@coldcoilinc with us at Alaska Air, we get a turn time of 45-55 minutes on average and cabin cleaning for a 737-900 or A320 at tops is 10-12 minutes.

[@planefreak747]

@@mrodriguez4829 as someone who used to work for Alaska I totally agree

[@sebys8I]

As a Romanian I can tell that our government is hardly trying to destroy Tarom concentrating all the international flights to Bucharest so there was enough room for wizz and blue from the other cities of the country. Now, Blue Air cancelled all their flights creating a situation for thousands of passengers. Nice video and keep flying!

[@captainCaybrew]

Had a similar experience with Air Canada a week ago. I’ve dealt with dirty planes before the pandemic but you’d think because of COVID they’d be cleaning even more. Also hearing about the exact situation with this flight, I do feel for the cabin crew and workers. Low cost airlines have some tough turn around times to work with.

[@oanaroxanajurca1311]

And Air Canada is not a budget low cost company and their services are terrible!

[@williammonaghan3724]

I was an aircraft cleaner and I can say they (the Arline companies had differing levels of aircraft cleaning) Blue air no doubt have a spin clean, sh*t out of the pockets (yes obviously not your first seat) a quick kiss and tell wipe and pick up big bits of the floor, I doubt a vacuum cleaner touched the floor to be honest.. It's what cheap airlines ask for..

[@williswhat9936]

The loo review is absolutely brilliant!!! Loving the reviews Noel 😄👌🏼🤙🏼

[@gsipp00]

Even if the plane wasn't up to snuff I appreciate that there is another option to get to Bucharest ....my wife's family is from Romania and I have used every option to get there on the second leg after the transatlantic...before if you went via London you would have to go to Gatwick or Luten for second leg often a painful and udisrable option....also low cost Carriers do provide options to smaller hubs that are usually ignored by full service brands....I have been on flights on us Carriers also that were a bit 🗑️ trashy. That being said the amount of time to clean should be built into travel times...

[@marksamadram8560]

I used to be an aircraft cleaner it may be 30min turn around but cleaners can't get on until everyone is off and you could only have 3-5 people clean the aircraft, as soon as we finish the passengers reboard.

[@tramlad2]

The hotel looked beautiful, and the architecture of the city looked superb, enjoy your stay

[@iannarita9816]

One of the old problems is you get the last flight of the day, it is frequently not fully cleaned. The crew wants the day to end. 30 minutes is not enough time to do a good cleaning, especially at the end of the day. You should have seen SouthWest at the end of the day with 10 minute turnaround times in Texas. Or PSA or AirCal in California with 30 minute turns. At the end of the day their aircraft got pretty ragged. This was back in the70's. How times have changed, now the planes are ragged with 30 minute turnaround all around the world!

[@iJMultiplication]

Is 30 minutes the usual turn time for that route? Nice plane and good crew, I’d say worth another try. Especially for the price.

[@thwalesproductions]

No it's because it's Heathrow airport and these budget airlines can't pay for long slots to keep the costs low, and budget airlines don't usually have professional cleaning teams cleaning the cabins like long haul airlines mostly the cabin crew cleaning and to clean an entire plane with just cabin crew in 30 minutes is basically an impossible task

[@AmiDonnelly]

I agree with you in saying that they should have a longer turn around time to clean the airplane. Even the one low cost airline I flew with years ago (flybe) made sure that the aircraft was clean on the inside and well stocked up with whatever they needed

[@ryanboulton-lear3364]

Hey Noel! I usually really love your videos however this one disappointed me. As Cabin Crew myself for a LCC we also have a 30 minute turnaround which consists of a "tidy" not a clean. We are not paid to clean the aircraft like you'd expect from a legacy carrier for example, and the difference between two is what keeps your fare cheaper than a legacy carrier who pay a cleaning team. With that said we really do try our best during that time. Considering you only paid £14 for the fare, and the crew made an effort to make you more comfortable during the flight - I do believe credit is due to the crew here. As the saying goes "you get what you pay for" - and in regards to filthy, that's nothing. Really do like your channel and your videos, just please keep in mind what goes on behind the scenes and how the crew try their best with what they are given.

[@godzilla001]

Very well said Ryan. This wasn't at all disgusting or filthy. Appreciate the work you guys put in with the short turnaround time you have.

[@ozyuk9226]

Well said bro , you get what you pay for , low cost budget Airlines have a quick turn around so as passengers you should expect a few hick ups, you can pay more if you want everything immaculate lol

[@thehoodfab1]

You clearly don't take a lot of pride in your work. No excuse for dirty cabin.

[@godzilla001]

@@thehoodfab1 crumbs on the floor where you're supposed to wear footware is dirty? Christ, best not go to any public place again in your life...

[@maylloyd3348]

@@godzilla001 Crumbs are forgivable, but a whole snotrag possibly full of Covid? I know what little time it takes to get a 900 seat theatre ready for a full audience, and a plane with this capacity would be POLISHED in half an hour. I bet the "tidy" the OP mentions is more concerned with getting the right adverts for the over-priced catering in the right seat pockets, and not touching large items of gunk from other people who's fault it immediately becomes that the plane is skanky. PS Ryan above, needed fake alt accounts to succeed at Farmville. Go figure.

[@TheLowPowerGuy]

Not that I'm defending Blue Air, but I've seen the same on other low cost. Flew Ryanair out of Bergamo and due to arrival delay they didn't clean the plane. Out with the arriving passengers, in with the departing passengers. While we were boarding the aircraft they were refueling it on the other side. Under the seat in front of me there was a squashed soda can. There were paper tissues on the floor in the back of the cabin (I boarded through the rear door). And that was a year before Covid struck. Wizzair, out of Barcelona, kept us an extra 20 minutes waiting "to clean the aircraft". They somehow missed a bunch of tissues in the pocket of the seat in front of the place next to mine. So I'm guessing that they sure had little time and staff to clean out a big mess. Yeah, it's not allright to have a mess in the cabin, but sometimes they just have to make do with whatever resources they have. And don't get me started on passengers making a mess just because they can, or are entitled to have the airline clean after them because, you know, they paid for the ticket.

[@Milosz_Chrzanowski]

ah, Once when I flew LOT polish airlines they changed the plane to a Blue air 737-8, it was terrible. The window was half broken, Over head Falling apart. Engine kept going full power then down. It was one off my scariest flights lol.

[@SkyHighGuys]

I’ve found your channel after a break and in addicted. Love your homely fun informative attitude. Keep up the outstanding work.

[@noelphilips]

Thank you!

[@WaiferThyme]

If they didnt do any sort of basic cleaning then you can be sure they didnt sanitize at all! disgusting especially during covid

[@Baguleypumau9]

Budget fly will never get cleaners in on a turnaround. The crew go down quick as passagers get off. Pick up rubbish wipe lap trays and pick any rubbish up that can be seen. Then on night stop has a good clean. This way keeping cost low. If there is any kind of cleanliness issue just inform for them to correct. Great video again.

[@monica3696]

I have a really intense phobia of flying but i have to fly very often and your videos have helped me out a lot. Ironically I've become a bit of a plane nerd and always look up the model of the plane I'll be flying in. While my body still hates being on planes at least I'm pretty educated on the subject. It's kind of like "this is so cool but I'm horrified". Thanks for making my phobia more bearable!

[@ST-sg4qg]

Exactly what it feels like to me. "This is cool but I'm horrified". lol

[@CodyHanson-g7c]

I get your point about moving people but from my experience from working as a ramp lead at pdx the reason why they can't move all is because of weight and balance of the aircrafts from luggage, cargo, freight, and mail put together, but it does suck and we had 30 minute turn around we would have a couple ramp crew go up into the aircraft with some of the gate agents and clean the best they can so yes your right they did have time to clean it, including when my red eye 757 300 stretch came in we still went in and did what we had to do and still loaded our aircrafts and push on time

[@loopy1957]

Hi Noel. No excuse at all. If EasyJet and Ryanair can do it, why not Blue Air?

[@alwayswondering127]

Neither of those fly from Heathrow though. Heathrow’s prices are extortionate and most budget airlines cannot afford the long slots so have very small windows to actually clean the plane and it’s just cabin crew doing it not professional cleaners.

[@JustJenX0XO]

It's really tough on the cabin crew as they only have 30 mins, sometimes LESS to clean cabin in between flights. My friends a hostess and said its crazy. I think they should have cleaners to come and assist. When I fly, I take a little pack of zoflora wipes and clean the seats, window and toilet seat before use. The cabin crew saw me wiping everything down and had no objection and said our area smelled lovely. I was traveling with 2 young kids and didnt fancy getting a bug off the plane lol. One hostess said she wished everyone would clean up like us hehe. I suggested they maybe offer some cleaning wipes around so I didn't need to bring it with me. Loving your videos. You make impartial and informative videos. All airlines should take note. Carry on with amazing adventures, I watch in envy xxx ❤

[@f406ltw6]

I've flown Blue Air a few times and must say they were very clean every time, mine were Larnaca based Airframes operated by Cypriot crews, so standards and turn around times may differ as i'm sure the turn around time was over an hour at Luton. Was weird though as i flew on YR-BMI on one flight and the interior was still in Hapag as original.

[@celticlofts]

The thing that concerns me when I see broken seats or a dirty plane is what else is broken that we're not seeing? Is the aircraft being maintained properly or does maintenance suffer too in order to just keep the plane making money. That's what scares me.

[@michaelc8651]

Not sure if Blue Air has a social media team watching out for Instagram posts, but at my airline we fill the exit rows on 738s so that there is someone there to operate the exit doors if required. A strapping, tall Pommie like Noel would be perfect.

[@pamelacondila7828]

My Romanian husbands sister and his friend took Tarom airlines from Bucharest to Milan, She talked about of how excellent service and great experience both of them had on Tarom airlines, She talked about the airline crew tried their best to keep the plane clean and give all passengers best service

[@niceviewoverthere4463]

All seems like fair comment. Seems that the crew were good but management or cleaning services weren't. I know we can't catch obnicroms from crumbs but how carefully did they disinfect the seats? It looks as if they hadn't at all. I'd rather be 15 minutes delayed and be sure of a safe environment.

[@theroadtosunrise]

As for one who works on the ground and do cleaning from time to time, 30 minutes is too short, Noel. We often just have time to cross the seatbelt, pick up trash from the floor and seatpockets, and that's it! If there was a longer stop for like 55 minutes or more, dirt like that would have been vacumed and that thing you found, propably a condome, would have been spottet and removed.

[@seonaghjedlicka3570]

Been on easyjet to Prague the flight was disturbing. Caught a lovely cold on top too.

[@kirilmihaylov1934]

Why

[@danalamborn4464]

Hi Mr. Phillips! Happy New Year! Was Blue Air originally called Blue Panorama Airlines?

[@timhall7830]

No Blue Panorama was an Italian Airline whereas this is Romanian.

[@tjsynkral]

That doesn't seem too bad to me - a bit of dirt and trash like this are pretty standard on US flights. They probably don't pay the Heathrow airport for a cleaning service and only get it done at their own hub. Also I would clean their garbage myself if it meant I got to have an empty seat next to me.

[@_snowcatxx4113]

I’m working as a CC for RYR and believe me guys, it’s very hard to keep the cabin clean when we have a 25-30 mins turnaround. None of us is happy seeing the mess and we try our best. In one day the aircraft comes and goes to at least 4 destinations and we can’t ask for cleaners.

[@_snowcatxx4113]

And a 30 min turnaround is not enough when you have to disembark everyone, check the whole cabin and leave on time.

[@s4nt1o2]

The crew looking at Noel's instagram: 👁👄👁

[@shaunallingham1863]

Hi Noel, i really enjoy your videos you actually review your travel experiences rather than go around filming a holiday. I am also a Derbyshire man not far from Mansfield. Good work mate.

[@BradleyPennyAviation]

Brilliant review, shame about the cleanliness! Keep up the great work.

[@haanbaie]

Any new models Bradley?

[@noelphilips]

Thanks, will do!

[@elliotthayot1378]

Clean planes: on some airlines, especially (U)LC ones, the CC is responsible for cleaning. On that 30m turnaround they are supposed to clean the entire airplane, do a safety check and look for items left behind. The safety check, being of course, the most important of all of these tasks can quite some time if done properly. You make time to clean, but in the end when time ran out, it ran out. When I was a flight attendant, we did our damndest to clean it very nicely, but sometimes there simply wasn't enough time to get every spot done. The floor was dirty, but sometimes you can't request vaccum service - again - because of time related issues (the cleaners also tend to take a lot of time to arrive, probably due to their own workload). Front toilet: during Covid, many airlines reserved the front toilet for the flight- and cabin crew :) Hope this clarifies things a bit!

[@catalinataifas5728]

Exactly! Great point of view!

[@MattNav]

Awesome video as always Noel. Shame that they didn't fully clean the cabin. Fun fact last summer I noticed that Blue Air was operating flights between London Heathrow and Nice, France (NCE aka my local airport). Which is something that definitely made me chuckle : a Romanian low cost airline running flights between LHR and NCE on a route that's usually only served by British Airways and very often the fares were much lower than BA

[@Steveyneo]

Very interesting to watch! My wife is Romanian and we've flown Blue Air between Luton and Bacau dozens of times, and quite a few more in recent years with our two young kids. Despite some of the negativity and bad reviews around Blue Air I'd say we've been fortunate enough to have had a decent experience all round and no major delays on our route. I would say though that we've never had the 'low cost airline' experience since the fees have always been hundreds of pounds (last trip in August upwards of £800 return). Dirty seats? Busy boarding? Nothing new for us :)

[@noelphilips]

Thanks for sharing your experience!

[@johndare3576]

I noticed that Noel sneered when he mentioned Luton Airport. I’ve never found it that bad. It’s my local airport, I can be there half hour after leaving home. It’s a bit of a shed but it’s got all the basics you need while waiting for your flight. I usually pay to use the airport lounge the which is fairly pleasant. Unlike Noel, many of us aren’t able to afford business class on full-service airlines which operate out of the major airports. We need to use the low cost airlines to travel frequently which means that airports like Luton are vital to us. It’s not great but it does the job.

[@ExiledStardust]

Just flew out of Luton two weeks ago., It is an absolute shithole. The seating at the gates is pathetic and there is practically zero accommodation for people with disabilities. The space I had to wait in (in my wheelchair) was about the size of a postage stamp and we were constantly invaded by praying Muslims and their rugs because the prayer room was too small to accommodate them all. Never again.

[@LMays-cu2hp]

Secondly, it is cold cold here in Chicago. The temp is about 3 to 4 degrees F. We may get up to 12 degrees above zero here. I hope it is not that cold there.

[@anders2605]

Hi Noel, love the vids, but how did you do your PCR test and then be able to check in before receiving your results? Was that a condition of travel from Blue?

[@paulshields2220]

Almost all international flights and in some places domestic flights require a PCR test 72 hours or less before boarding even if vaccinated. Its not airline mandated its government mandated. Even with the neg PCR test some countries still have mandatory quarantine on arrival and others have PCR tests are regular intervals to try to slow the spread.

[@DaringlyLDN]

@@paulshields2220 I think Chris was wondering how Noel was able to go airside (which obviously requires being checked in) without showing proof of a negative PCR. Something I was wondering, too.

[@dshock2903]

Always enjoy your reviews. I noticed recently which now is 2024, that you are doing less reviews, so I found older reviews of yours to watch.

[@noelphilips]

Thank you! I still release every Sunday at 8am Central time, never missed a week 👍

[@benjason8863]

What if someone tests positive on the 3 hour PCR? Isn't it too late to reschedule/rebook the flight?

[@travellinman382]

I was wondering the same. Or worse yet, your travel companion tests positive but you test negative?

[@maryanne1367]

FYI - I did some case studies on airliners and the optimal turn around time was 20mins, so 30 is getting long so they need to tighten up the inter- flight service

[@Aviation-sw8lo]

Great flight review Noel! Might I recommend the new Scoot service from Gatwick to Singapore via Bangkok and the new Italian flag carrier ITA for any upcoming flights

[@rais1953]

Does Scoot still charge high prices for food, drinks and all other extras? Has cabin service improved at all?

[@JonathanWinton123]

Agreed it shouldn't have been like that in the first place, but 10/10 to Blue Air for A noticing your post, and B reacting by relocating you. Hoping to fly with them myself soon. Nice vid.

[@Anto9359]

Other airlines can keep their airplane clean and tidy also have short turn around times ( Ryanair, Norwegian) . No excuses

[@dalasher4214]

Hi Noel, You're going to get tired of me telling you where I lived but we were in Bucharest from 2002-2005 and they didn't yet have many low cost airlines. That one looked EWWE, icky!!! But I imagine the cabin crew would be very nice. We found Romanians to be wonderful and hospitable! We enjoyed our assignment there with the U.S. Embassy. I think we only flew on Tarom is it? Anyway, thanks for the video!🤩🤩🤩

[@syxepop]

If anyone supervising from Blue Air is watching this... Successful Southwest in The States does a 35-minute turnaround (and they're experts, as they've been doing this for years) in most flights, so you should actually strive for a 40-minute turnaround first to see if your personnel structure can take it, then lower it to 35 minutes if it can be done satisfactory. There's NO EXCUSE for a DIRTY BOEING MAX as those are MODERN airplanes, even for a Ultra Low Cost Carrier...

[@lightoftheworld417]

Japanese probably do it in 35 seconds.😄

[@linuxares]

@@lightoftheworld417 If it's the Japanese. They probably got small robot vaccum cleaners going around during the refueling etc.

[@_w_w_]

Bullshit... Southwest is way dirtier! I was a Companion Pass member and I have plenty of pictures of dirty cabin/seats/seatback pockets on Southwest! Southwest crew will find any reason not to pick up trash during pre-landing prep. Even the slightest turbulence, they are back in their jump seats. On some routes that are prone to light turbulence or crosswind, the plane look WAY worse than what I have seen here. During deboarding, the crew does pick up large pieces of trash, but they don't check seat pockets, wipe tray tables or seats... A typical Southwest plane looks bad by the afternoon and even worse in the evenings.

[@lightoftheworld417]

I saw an army of them clean the high speed trains in Japan and literally the turn around was like in a minute. These what look like Japanese housewifes maybe 40 or 50+ in age marching in single file, giving a salute and yeah in no time everything cleaned enough of them working in a robotic fashion efficiently.

[@_w_w_]

@@lightoftheworld417 Japanese passengers are well mannered and they generally don't make a mess and leave the mess behind. Japanese workers have pride in their work and aren't like the entitled ones in the west.

[@ahirschfeld1974]

I work for a company that specializes in the ferry of transport category aircraft like 737’s and A320’s. We delivered a number of their B737-400/500/800’s from the USA to Bucharest for them directly and on behalf leasing companies that leased aircraft to them. It’s too bad we didn’t get to deliver their 737-8MAX’s from Seattle to Bucharest.

[@TheRareVideosXL]

They tried to cover it up by changing your seat. Nonetheless,great video. Thanks for an honest review and keep it up.

[@noelphilips]

Thanks for watching!

[@TheRareVideosXL]

@@noelphilips :)

[@toureifel]

Besides the dirty seat this looked surprisingly good. Nice aircraft and seats, good terminal in Heathrow, on time flight and ok crew. Another airline that comes to my mind now serving Heathrow terminal 2 would by Greek sky express.

[@combatrock3069]

If you don’t say something then it won’t get changed. Having an instagram account based on travel is like having the entire plane complain at once. It’s pretty loud but at least someone was listening.

[@jennyhagstrom5358]

At least in the US, we are only allowed 2h5m to deboard a plane, clean it, board and close the door. This also includes the time to get the cleaners on/off, crew boarding and their sweeps. For a British Airways 777-300, we were only allowed 45 minutes to clean the entire plane. That’s a lot of cleaning for 270+ seats. And I wasn’t even a part of the cleaning crew. Some desk agents had to help out when the cleaning crew was short staffed or when the turn around had to be quicker than 45 minutes. *just something to think about*

[@atomic32205489]

Did Blue Air know you were flying that flight in advance? Or do they have someone watching their social for bad posts? If the latter, do all the airlines do the same?

[@XtrmJosh]

Dunno about airlines specifically but pretty much every company I've worked for has had a social media team, and yes they watch for complaints and try to rectify them ASAP. It's commonplace in this day and age - if you want your complaint expedited, take to Twitter!

[@Sierraomega1991]

Lots of companies do it there's lots of software that notifys you of any public post containing set key words

[@CosminDobrescu]

I did not see any post on SM about the filthiness of the aircraft... And moving single man to the seats near the emergency exits where there is more space is a standard in the low cost airline travel (because if you want to select that seat it's expensive, so usualy those seats are not taken)... I'm doing it EVERY TIME ... So NOEL, are u sure they discovered your post on IG ?

[@mahs50]

Widerøe(WF) is pretty much a full-service airline! They opened up the London route during the pandemic, so it's a first time to London for them! However, only direct connected Bergen have with LHR at this point (after BA shut their service down, together with SAS)

[@hunnikrishnan]

just reminds me of Air India. How the staff ruined even the latest Dream liner they had .. absolutely pissed having flown it last month.

[@arturopichardo2686]

I scheduled a flight as one part of my honeymoon and they kept cancelling the fights, needless to say they did not returned the money. Their customer service does not even exist. Stay away from this airline if you don't want to lose money.

[@lovedfriend2020]

13:42 Sounds like someone was getting mad at you in the bathroom/loo or they where over hearing you. lol but if OTHER airlines can get 30 mins (not sure if that is normal or US airlines get more time) but I think it can be cleaned. Maybe not alot of staff?

[@matthewbarber9846]

Hi Noel, just an FYI about JetBlue, they're moving more towards a legacy carrier now that they're code sharing with other major carriers

[@jcaam8094]

Covid forces you to arrive at the airport 5:30 hours for a 2:40 minute flight.

[@benbrist]

Farcial COVID measures do, not COVID itself.

[@zazaraza7051]

I live in a rural area and the most economical prices for round trips are $700 to $1000 plus. And you might get a beverage for free. It’s all a matter of perspective.

[@52robbo]

With all those extra costs for everything more than just a seat, I think I'd sooner pay for a proper airline at not much more. Glad you made it there!

[@martinweaver9373]

With a lot of LCC's I think it still ends up costing a lot less. I booked a flight on a LCC, pre-bought the bags, seat selection, priority boarding and extra leg room and it was still less than 1/2 the price of airlines that brand themselves as budget (think Southwest Airlines for example). If you don't pre-purchase these upgrades then perhaps it's a similar price and not worth flying. That said, I haven't flown yet. I know for double the price the experience would have been pleasant, I just hope I don't regret going with the cheaper option.

[@chingtheexplorer1578]

It's the same with Emirates. We have around 1,5 hours layover in Clark from Cebu PI on our flight to Dubai last July 8. We; who are from Cebu didnt need to disembark the plane but only those passengers from Dubai to Clark. While waiting for those passengers, many cleaners went up the plane and did cleaning. But sad to say I didnt see them wipe the seat or clean the floor. I didnt see them checking the pockets in the seat either. They just changed the pillow cases and blankets. It could have been better if everybody has to disembark so the cleaners have more space to do their job. I am not impressed with the cleaning done!

[@Steve-xf4uv]

It was no surprise that there was a quick turn around; they know the schedule. When this type of situation exists, you might send a double cleaning crew for a slight extra cost. They should remember you never get a second chance to make a first impression ! Good report Noel; shame on you Blue Air.

[@tanyahatchett8198]

As soon as you checked in they knew who you were!..thank you for your vlogs!! Thank you for your honesty!

[@noelphilips]

Thanks for watching!

[@minkhs]

That was disgusting indeed, they should clean the aircraft fully and not let people sit in another flights filth

[@jw0stephens]

You never catch up, so it's not acceptable to say the quick turn is the reason.

[@BritishRoyalFamilyFans]

Easier said than done when their turnaround time is only 30 minutes.

[@axor22]

I've had to fly blue air 70 times work related in 2018 because it was the only direct option. The planes were old and not the cleanest but the crew and flights were 90% on time and not expensive. As an ex-frequent flyer, On time and ok crews are important. P.S Noel, get some Eclers from French Revolution while you are there Noel Cheers

[@kevinleesmith]

Here is a suggestion... when you have a problem on a flight, don't post it to Instagram first. First do what any normal passenger would do and ask a member of the cabin crew to solve the problem we'll sort it out. If you then get no luck and nothing happens then post a picture on Instagram and then see what happens. It would be very interesting from a customer point of view to see how they solve your problem or not when you ask as an individual person like we would, vs when you ask as a KZbin and Instagram person with hundreds of thousands of people listening to you

[@hamzataha6656]

Kevin, you make a good point, but today's pathetic world companies react faster to making sure no BAD media as it affects potential customers. That said, if he had asked maybe he would have got a snowflake who would have got upset and took it upon themself to kick him off the plane before start. Just saying how it is today.

[@Horizon301.]

Nice to see that they have proper seats and not cheap crap like seen on flag carriers in Europe.

[@eSingCZ]

But why people can't clean after themselves?

[@andrewrodger775]

Totally agree with you Noel. Not good enough to only clean half the plane. Low cost or not, they should provide the same level of service to all. Good video as ever. Thanks for sharing.

[@carlyc9]

Feel as though their excuse of the 30 minute turn around for not cleaning the cabin was poor, during covid especially there is no excuse for not cleaning! Passengers expect higher cleanliness during these times!

[@_.ilinca._]

The crew on my flight from Luton to Iași was really sweet! I was on a school trip and all the kids from my group were scatered on the plane and I was sat next to a really creepy old man. Thankfuly a crew member noticed that I was uncomfortable and moved me next to some other kids in my group! That was probably the best part of flying with BlueAir, the service on the aircraft. So honestly, I don't think they moved you because you were a reviewer, I could be wrong tho.

[@Rocky-lh4od]

As usual Noel another great video ❤️although I did laugh imagining the panic and phone calls that must of taken place when they got tagged in the filthy instagram post 🙌😂 Safe to say we won’t be flying blue air anytime soon 👍

[@Overthewingflight]

Being mystery shopped by the top airline review channel on KZbin has to be nerve wracking for some of these airlines lol

[@matthewgreig2876]

2 options noel your aircraft presumably arrived late therefore either have the aircraft cleaned properly or your flight leaves on time cheers

[@derrek28212]

You seem a bit picky and fussy in regards to cleanliness and service on this flight. You get what you pay. The cabin crew handled the situation perfectly and the cabin wasn't that dirty. With that said, I do enjoy your videos.

[@clairejohnson6506]

I flew one time with jet 2 and some person had wet on the seat ,they tried to tell me it was a child but it was a seat you don't allocate to children ,and they are not so budget , so not just budget don't clean properly.

[@noelphilips]

Wow!

[@jetter1019]

i believe your review is unbiased. especially the fact they said they moved you because of social media. yes they resolved the issue , however only because of social media and potential followers / social media damage control. cleanliness should be a standard for all. i also agree that it's an organization issue not a crew issue.

[@chrisbentleywalkingandrambling]

It shows how far reaching your fan club goes. Either that or a few hundred people forwarded your Instagram post to the airline. Nice to know which one. Great video, warts and all.

[@noelphilips]

Thanks for that!

[@robtaylor9782]

To be honest these crews work there socks off and 30 mins is not long to get everyone off and on and sort the cabin out, but at least it was rectified, well done Blue Air

[@andrewdonaldson7221]

It wasn't rectified though. Noel got moved to a clean row but everyone else at the back of the plane was left in squalor. I have no doubt the crew work extremely hard during turnarounds but if 30 minutes isn't long enough for all of their normal duties and performing at least basic cleaning then longer turnarounds need to be scheduled. "well done Blue Air"??? Blue Air deserve nothing but condemnation for this flight.

[@finleycartmell5223]

generally there is a cleaning crew that comes to clean the plane, that is not the flight attendants job

[@andrew03150]

@@andrewdonaldson7221 @Andrew Donaldson that isn't how budget airlines work. They need to be in the air to make money. Have yourself a nice 1 hour turn and a clean plane but you're not getting the flight for £90.

[@andrewdonaldson7221]

@@andrew03150 I don't disagree. Even full service airlines don't do a completely thorough clean of the airplane at each turnaround. I was merely questioning how the OP felt Blue Air deserved credit for this whole situation when actually handling it well would have been having a clean aircraft in the first place or at the very least apologising to passengers and coming around with rubbish bags and wipes. I don't believe that passengers should be expected to accept a plane in that state just because it's cheap. Based on Noel's opinion the back of the plane was filthy. Of course there's a balance to strike between cleanliness, turnaround time and price. At the current time airlines probably should worry a bit more about the cleaning side of the equation though especially as just about all of them love trumpeting about all of the extra steps they're taking for our safety at the moment.

[@alwayswondering127]

@@finleycartmell5223 not for budget airlines.

[@Cgaming365]

I also noticed Ryanair flying to Gardermoen, the biggest airport in Norway. What a treat to see them there lol

[@ferglesnerk]

It's not just the fact that is it very unclean, Noel. It's the potential for germs to be present causing sickness and perhaps allergies. A report to the relevant authorities should be made.

[@prodos8]

I've flown Frontier here in the states and their planes always have crumbs and bits of trash about the cabin. I figure for the money I've saved it's no big deal. I typically fly Southwest now since they give you free check-in bags and carry on.

[@MikeLikesChannel]

Southwest is good, but they have a way of stopping the plane twice for a flight of less than 1500 miles. Like a tour of the east coast 😮 FLL-CVG… they stop in Tampa and Baltimore? Uh what… fly it direct.

[@markfulwell4256]

If the floor was like that, I doubt whether the tray tables & arm rests had been cleaned or sanitised either. Ridiculous to mandate mask wearing on board when the cabin is filthy.

[@bernhardcdavid4062]

Luv Your Loo Review, Noel. Keep it up, You're Gr8

[@ojosef4608]

Sadden to hear about the experience but I feel for the crew since BLUE AIR should contract cleaners in arriving and departing airports.

[@notsureyou]

I think, that at Heathrow that they only have a 30 minute turn around time. And when you factor in how long it takes to board up to 189 passengers, you haven't got much time to clean an aircraft with 189 seats.

[@joannharrington2279]

I agree with you on being clean. It doesn't cost much to be clean just requires effort and makes your trip better.