Elitech RCW-360 Wireless Temperature and Humidity Data Logger

As a cold chain safety monitor of temperature and humidity, RCW-360 is a high-tech product based on networking technology. It is widely used in foodstuffs, catering, logistics and industries that require HACCP system certification.
It can transmit data by the WiFi/2G/4G network to our cold-chain cloud platform. Users can view, manage and monitor data online remotely by the browser or smartphone APP. With a built-in rechargeable lithium battery, it can provide real-time data uploading and platform alarming service even in case of a cold storage power outage.

[@atbautista]

Our Company bought and distributed this device all throughout KSA Thanks for sharing these for easy configuration and installation😊

[@ElitechTechnologyInc]

Our pleasure!

[@ansarvidio]

The software not in the appstore ...

[@alexandrkarpenko8690]

I configured and added the device as in the instructions and as in the video, the device is offline all the time, In the application on the phone, the device is displayed as offline and does not transmit data ! What to do ?

[@ElitechTechnologyInc]

Hi Alexandr! Did you configur wifi connection in the app? If so, did you receive any error message when you configured? You may contact our support team at [e-mail] to get assistance!

[@alexandrkarpenko8690]

@@ElitechTechnologyInc No, I have not received any error messages. The device is successfully added on the phone, but is always offline

[@jerrykamphuis9483]

can't connect the wireless network. Succeeded with 2 of our 5 devices but the rest will not connect no matter what I do.

[@fengkai5550]

May I ask if this device can be installed with a sim card to access the Internet?

[@nLakers1290]

Sim card in case of using cellular network mode, but in case of WiFi no sim card needed

[@ABC-wz2db]

can i leave this plugged in at all times?

[@ElitechTechnologyInc]

Hi, yes, it can be plugged in and charged all the time.

[@nicolasbrito20]

It doesn't connect to my wifi. It says it doesn't support 5G. I'm about to return them. the bad thing is that I bought several

[@WinterWolfmax]

Really im fed up with the device. Its not connecting to wifi and there is no service support. And the service support mail is a joke

[@navnathshelke7669]

No Customer service and remote support. really pathetic.

[@ElitechTechnologyInc]

Hi Navanth, Thanks for your inquiry. Firstly, we are really sorry for such inconvenience. Could you please send email to [e-mail]? We will help you solve this issue. Or you can tell me the problems, I will help you solve it.

[@jyotinara55]

Don't see the