Email Writing Tips with Examples, Power Phrases, Checklist + More for When You're Angry

[@TheWizardOfWords]

HEY MY FRIENDS: If these videos are having a positive impact on you, please show your support by becoming a CHANNEL MEMBER and/or clicking the THANKS BUTTON above and leaving a little love. A little love will allow me to continue delivering these videos directly to you!

[@brightpage1020]

To summarize: In almost any professional conflicts, the person who exercises the most self-control usually wins ;o)

[@aleesiadae382]

Training and entertainment at the same time. You light up my life!

[@TheWizardOfWords]

Lacie, you could make a song about that. (Would you believe that my mother used to sing that song to my brother and me??? Yep, she did!)

[@mitzymaui8101]

Dan is the hero of all kind people! People who are kind are often targets for those with fewer skills and low self esteem. Thank you Dan, for helping kind people assert themselves and thoughtfully deflect the unwanted and undeserved behaviors of others often coming our way and to get those behaviors to stop for good, yet in a kind a loving way, whether in a professional or private setting.

[@TheWizardOfWords]

You nailed it, Mitzy and I'm grateful for your words. Whatever we have to say, we can say it in a loving way. We'll never benefit--nor will anyone else--when we throw more darkness at darkness. I am not a hero, but I am trying to change the global dialogue one conversation at a time and that means we're all in it together--or it won't be done.

[@OneAdam12Adam]

So true! This guy is a God send.

[@ingenuehair]

Dan, you are a GEM. All of your videos has been very helpful to me and it has allowed me to illustrate assertiveness in a customer service -oriented way. However, leadership is attempting to orchestrate that I work performance deficit. I’m trying to figure out a way to respond to her meeting notes, that are erroneously alluding that I am deficits without defending myself but pointing out that I have satisfied those standards. The department I work for has rumored to have a high turnover and fire associates that complain (whistleblow). My leader retaliates by giving associates, that she is not in favor for, a heavy workload. Delay in vacation approval time for those individuals. There are bullying tendencies, for example making the least like associates come in to the office to work, while others stay home. Allowing her favorites to come in early enough to dodge commenter traffic.

[@nicolecarnevale3226]

Agree. Some persons confuse kindness with weakness. Dan”s communication, and professional and personal boundaries command respect. Thank you Dan!

[@soulovelee_2433]

Just here to tell you the audio crispy clear 👍👌🏽 thank you! 🤗

[@TheWizardOfWords]

Glad to hear it Soul--as I recall there was one you thought sounded as though I had recorded it under water. WELL MAYBE I DID!! ;)

[@jpgabriele9596]

I agree, the audio is very good!

[@SydMountaineer]

Dan makes learning communication skills interesting & FUN, I really love these videos, the way he teaches helps with retaining the knowledge. The way he teaches is proof of not just how knowledgeable he is, but also of his intellect & emotional intelligence, and his love of what he does. He goes the extra mile, gives more than 100% and is obviously a joyful person, which makes all the difference.

[@TheWizardOfWords]

Many many thanks for that observation, Avmedic. I'll try to live up to your description :) :)

[@williampowell3378]

Well written

[@OneAdam12Adam]

Absolutely!

[@sharonhainesNumber1Red]

Very nice color combination in the background.

[@mitaalqahtani]

True gems of wisdom! "You just might pass out with all the love I'm shoving through that Inbox!"😂❤

[@TheWizardOfWords]

I'll try not to pass out; keep the love coming.

[@fazbell]

Wow, when I think of all the hours I spent working for narcissists and gaslighting specialists. Retirement gives you a lot of time for reflection. Very good points.

[@azadehrasooli2307]

There is nothing that I can't say in a loving way. that's powerful

[@avocado3748]

Dan you kill me, I loved your closing comments. I so appreciate it bc it diffuses it and points things out without being argumentative. THANK YOU for breaking it down and then showing us an example. You rock, I so appreciate your spirit

[@TheWizardOfWords]

Thanks, Avo!

[@frithyfrith1398]

Your training has made such a positive difference to my career and I want to say THANK YOU! Going to your shop to purchase all that I can right now. You have become an imperative resource in my life. 😃😃

[@TheWizardOfWords]

Awesome! Thank you, Frithy Frith.

[@andrealeighpotter3367]

Dan, you made me laugh aloud at the end! I’m about to pass out! All laughter aside, if we can all elevate our interactions to this level you are demonstrating, this world will be a much better place. We’ll all be passing out! Thank you! Sharing this right now.

[@the.midwestmillennial8750]

These videos have changed my approach at work for the better, thank you!

[@TheWizardOfWords]

Great to hear Marshmellowfellow. Please share these videos with colleagues and friends.

[@PuanSK]

Dan, I love this, and will viral this clip. I do this whenever I can but sometimes it's SO HARD when all you want to do is get mad and tell the other person you are mad! Thanks for the reminder of how to be a kind gracious human being.

[@TheWizardOfWords]

You're welcome shilakasim and if you can viral that clip, go for it--!

[@brightpage1020]

This is so right on! And so needed, and can apply anywhere - even to parenting. Our kids will never treat anyone in the world better than we treat them - or each other as parents.

[@SydMountaineer]

Waiting 24 hours has saved me from making an ass out of myself! It keeps you from talking from your emotions and allows you to address reality, because emotions are NOT reality.

[@TheWizardOfWords]

Emotions color reality, and keeping them in check by giving yourself time is a great idea.

[@OneAdam12Adam]

Amen!

[@roxiefarrow2142]

This is so helpful! I have an email on draft right now, and now I'm going to revise it with the info you've provided

[@TheWizardOfWords]

Good. I hope it's a mindful one.

[@draisu]

Every once in awhile I'll have the algorithm suggest a video of yours that I have already watched. I feel like it's the universe trying to subtly tell me to revisit the topic and review what I remember of it and how it sticks with me on a day to day basis. Thank-you as always, Dan.

[@TheWizardOfWords]

Drace, thanks so much for your contribution to my well-being-- via your monetary contribution and your statement about the universe. I'd say "you are a peach," but I'd be dating myself. Though it wouldn't be the first time I've dated myself--and yes that is a double entendre.

[@dellette007]

OMG I want to be like you!!!!! You’re flipping awesome!

[@mariaj4939]

I really love your KZbin channel. Thank you Dan, you make me laugh.

[@ACRUZ-xw9qe]

These videos should be a prerequisite for all corporate jobs.😊

[@mikewazowski587]

You are such a beautiful human being- thank you

[@TheWizardOfWords]

Thank you, Mike. I'm just doing my best, as hopefully we all are.

[@arlenecollier2011]

Generally, this is me all day however, you are sharpening my skills exponentially. Just brilliant!!! Thank you.

[@perlgirl534]

You have the best advice! Tough yet empathetic, love it!

[@TheWizardOfWords]

I hope you subscribed and that you share, perlgirl.

[@JulieRampoldt-hx8vl]

Dan your sooo smooth. I need to get on board ! whew!!! Mind blown. As for Princess Gina, she is an amazing woman. Strong.

[@TheWizardOfWords]

Go to danoconnortraining.com if you REALLY want to be on board, Julie. The train is leaving the station :) :)

[@smoothacceleration437]

Great vid, once again! And again love the new background and, especially this time, the lighting! The production quality of the videos has really stepped up and look super polished now. Keep it up!

[@TheWizardOfWords]

I'm working on that, Smooth. My primary focus is always content. But I'm stepping it up a bit :) :)

[@TheLauren376]

Ur content helps me see how much of a skilled communicator I am already. Can't wait to use this to develop more tho

[@Make_it_Make_Scents]

Oooh you’ve been reading my mind!

[@TheWizardOfWords]

Well it's kind of an open book, Dana.

[@borislavanikolova]

I love your videos, Dan! Although I have subscription with access to all of your cources, I still enjoy watching your youtube videos. You authentic approach and effective communication tips have brought me on another level in my professional and personal communication. It is not only that it is effective, but my colleagues and clients like me more, and I like myself more because I have essentialy turned into a better person. That's the core of your training and I love it - how to become a loving, caring, empathetic person through communication. I cannot thank you enough ❤❤❤

[@TheWizardOfWords]

I can't thank YOU enough for your words, Borislava. I'm both gratified and humbled to have helped you along your communication journey.

[@ReyshelRecommends]

As always seriously helpful and informative

[@donydony9603]

Thank you for generosity☺️😉

[@toni-anndoyley7123]

This is ssssssoooooooooo good, Dan!

[@TheWizardOfWords]

Maaaaaaaaany thanks, Toni-Ann.

[@tatianahawaii13]

You are amazing

[@SteveSchwab1]

Thanks!

[@TheWizardOfWords]

Thank YOU Steve :). And please share these videos.

[@JBoz-f6j]

Literal LOL at your closing. Great content, easy & satisfying to implement

[@renzokouken9781]

I've learned a lot Wish a lot of people can see this Thank you 😊

[@TheWizardOfWords]

Renzo, sadly all we can do is improve ourselves and hope others follow the example. A little compassion and mindful communication can go a long way towards changing the world.

[@CP-jv4xt]

Dan is the Man!!!🙌🏼

[@TheWizardOfWords]

OK, I'll take it C P and thank you :)

[@PourYourArtOut]

The amount of VALUE in your videos is a blessing. Thank you!!!

[@TheWizardOfWords]

Ustena, you are so welcome, and I hope that you share these videos.

[@desertpatient]

Thanks bunches

[@dorothykozlowski5124]

Thank you

[@Melissa.A]

I have to tell you, your videos couldn't have come at a better time. I am dealing with the most arrogant, rude, attention seeking, brown nosing, condescending co-worker for the past 6 yrs and it has now gotten to the point where I just have no more patience. Yes, I needed to rant. Thank you. :) Now I can be all rainbows and butterflies again. Looking forward to your next video! :)

[@TheWizardOfWords]

Soccermomof13--would that be 13 years or 13 children or ??? Anyway, I'm happy you're back to rainbows and butterflies because with that approach YOU will feel better. The person you described probably won't, but YOU will.

[@Melissa.A]

@@TheWizardOfWords What has really been working for me is your technique of waiting to respond to her. Taking a step back and breathing. :)

[@bmst6162]

You are awesome! Thank you 🙏

[@silverbell6160]

I love all your videos! I listen to then over and over again.

[@MelissaJMJ]

You are amazing! Thanks Dan!

[@TheWizardOfWords]

Thank you Faith. Just doing my best to keep it real.

[@hackbattle4283]

I love your advice!

[@Lilyfranko32]

I appreciate you, sir

[@saladfingers.]

Woah, this is brilliant. Thank you so much. I'm not sure how I even came across this channel. Your advice is invaluable.

[@TheWizardOfWords]

However you came across it, I hope you subscribed and stayed and occasionally check out danoconnortraining.com too :) :)

[@amybrewer-burton6549]

Love it! You always bring such a uplifting educational response to your communication videos!

[@stacyblaisdell9474]

You are wonderful. Fantastic template for response.

[@TheWizardOfWords]

Many thanks. Not just a few--many.

[@Nina-vv3ev]

Ooh love these videos

[@danalarose846]

You're my new best friend. Thank you for helping us.

[@TheWizardOfWords]

Happy to be able to help, Dana, and equally happy to be your new friend :)

[@ponytail911]

New subscriber today. Been binge watching since i have decided to take my sister to court ( she is the administrator) over my late uncle's a estate due to misconduct. So thankful for your wisdom.

[@TheWizardOfWords]

Ouch. Pretty heavy stuff, Ponytail. I hope I can help. Here's a bit of free advice. Try to work it out outside of court. I say this based on my grandfather's advice. He was an attorney for most of his life, and ended his career as a federal judge, so he knows a little something about the law and trials. His advice was firm. "A bad settlement is better than a good lawsuit." Of course he meant that when you go to court, you spend a great deal of money on attorneys and a great deal of time--and rarely have much to show for it. Just a little free advice.

[@ponytail911]

@@TheWizardOfWords I appreciate the advice and agree 100%. ❤️ to you!

[@susan8sul]

Once again another great video! Thank you Dan!!

[@Valntina143]

👏 You have taught me sooo much as well as make me laugh!! Your the best!!! Thank you !!!

[@CB19087]

Thats a great idea, thank you

[@klarahinterreiter7957]

Hello you are good!!! Thanks!!!

[@TheWizardOfWords]

Thank you too!

[@gme5400]

You’re funny! I love your vids and how you communicate. Especially where the person is on the number scale!!!

[@TheWizardOfWords]

Thanks Regina, and please be sure and share these videos.

[@Bryspider336]

LOVED it THANK YOU

[@TheWizardOfWords]

You're welcome. Please share By Spider.

[@nataliejo336]

You’re the best ☺️

[@unnamedchannel1237]

Thanks for giving us these tools. Over the years I have slipped into being a negative toxic person I think - off the back of trying to deliver the best I can for clients. If substandard work is submitted I am generally the clean up crew to sort these issues. So handy for me to have a few tricks to explain to co workers how their work impacts my day

[@TheWizardOfWords]

Un Named, it's easy to slip into being negative. Awareness is obviously the first step. And I hope I can help you take a few more steps so that together we can make the world a little happier and less toxic.

[@ericahenry3614]

He is amazing!!

[@TheWizardOfWords]

Well thank you Erica (I was going to say "for noticing" but then I'd have to explain I'm joking).

[@justmejo9008]

Thanks Dan.. as usual good lessons

[@TheWizardOfWords]

Thank you JustMeJo.

[@dwightschrute4252]

Mine gold. I’m a simple person I see an upload I hit the like button.

[@TheWizardOfWords]

Happy to hear that Dwight. Many more uploads coming.

[@gwenstein5517]

Such excellent information, thanks Dan☺️👍

[@AlgisKemezys]

Dan your are so sure footed with predicaments that I will polish your shoes anytime if I am not busy.

[@dailydriver5942]

Awesome video! Thanks for the advice and entertainment!

[@TheWizardOfWords]

You're welcome on both counts.

[@Nadiaxyzab]

i gave you a thumb up as I agreed with the point about waiting about 1 day to respond, and you gave me the certainty that I do that right already :) so thank you

[@TheWizardOfWords]

You're very welcome, Nadiaxyzab.

[@mercurious6699]

Great advice, very valuable, thank you

[@ksmith4048]

Thank you for all of your informative videos. Your tips have helped me improve my overall mental health and communication at work and home. I started telling clients that I agreed with any of their complaints, and that helped me resolve their issue much faster and they were much nicer. I also keep finding new creative ways to say yes. A friend asked if I'd go out to Trivia, I said yes, I will be there in spirit. 🤣 Finally today I was able to say "Thank you for that information" instead of defending myself to a coworker. You are very engaging, charismatic, and I could watch you and your dogs all day. Again, many thanks, I appreciate all the hard work that you put into these videos. 🙌😄🐾 (PS - Sorry this is so long)

[@TheWizardOfWords]

It wasn't too long; I enjoyed reading it and I thank you, K Smith! Happy to help you along your way.

[@ola467]

Thank you so very much for this video. I have just applied some of it and it worked so well! The style you used to write a response I think can compete with the English queen writing:)

[@TheWizardOfWords]

Happy that it's working for you Olessia. And btw--I learned the queen's English from my grandmother and grandfather who employed it fluently. :)

[@TheIvanabojanic]

Do you have a podcast? I cant always look at you but would love to listen to you on Spotify

[@rhondareeves1804]

Thank you for all of the fabulous information, Dan...😎

[@TheWizardOfWords]

You're welcome Rhonda Rhonda. I hope I helped you. Get it? Or am I giving my age away. BEACH BOYS.

[@rhondareeves1804]

Absolutely not! THAT ONE is timeless, Dan, as are you, 😉. And yes, it DID help me...Rhonda 😜😈

[@gaximedia]

I'm here learning. Thank you. I really want adopt these skills so I can effectively communicate 😩 with my son's mom. Any more recommendations?

[@ShinySilverBunny]

Dearest Wizard Dan ❤😂 I always learn something wonderful and valuable from your teachings no matter what industry it pertains to, even personal. And although this is totally off topic and could even be deemed unprofessional 😅 (well this is social media and I'm writing as a fan and student) that I think you are just absolutely adorable and handsome and quite attractive 😍 from your YT presentations... as I just don't find men in general to be attractive anymore being single for so long. perhaps it's your wit and intellect and dare I say that bit of refined femininity you exude in a very masculine way. I mean that in a most respectful way 😊 I am not one to gush on anyone from the internet or celebrity LOL but just wanted to say 😂 have an awesome day ❤

[@TheWizardOfWords]

Shiny, you can gush all you want. You just made my day a little more beautiful :).

[@stanclark3992]

The "Zoom" was priceless...

[@LynnSandler-j9k]

Live and let live Gossips

[@StevieSparkZ]

Dan, this video came out as I was reviewing emails at work! Great material and I hope I didn't do anything wrong! (Will know after this video is done!)

[@TheWizardOfWords]

:) I hope I've helped you StevieSparkZ :) :)

[@sharisimonehampton5434]

I can feel the love! Lol. 😉👍❤

[@jeannemarie3704]

Slay! 😆 ❤. Great advice...

[@TheWizardOfWords]

Thank you Jeanne Marie--which just happens to be my mother's name. Well her name is Jean Marie, but when she was in high school she changed the spelling to Jeanne because she was studying French and liked the French spelling better :) Eventually she realized there is such a thing as one's legal name.

[@annie9924]

Wow, love your channel. Wish I had these advise in 2013. Thank u for being so amazing❣

[@TheWizardOfWords]

You have them now, Shari, and I hope they help you and I hope you share them.

[@דיןהיכל]

I love your videos. I wanted you to see an error. You apologize in your letter, at the end, and then say “if”. It’s such a wonderful video just add an explanation at the end.

[@TheWizardOfWords]

Oops, "that."

[@דיןהיכל]

@@TheWizardOfWords That was cool. You are wise and humble. I feel bad because after my comment I watched your video about being unsolicitedly critical. Oops from me too. Love and Shalom!

[@shaguftashaikh]

While this is amazing, adding another colleagues' numbers for being reachable on holidays or after office hours, without consulting them, would be unethical. You are of course my Communication Guru. Sharing this on LinkedIn.

[@TheWizardOfWords]

Hey! Hi Shagufta! Yes, the presumption is they are "on-call" when you are not. You'd absolutely never give out anyone's email or number if they were not officially "on call." Good point. :) Dan

[@josephbolon738]

I greatly appreciate such contents. Thank you Dan! As always!

[@TheWizardOfWords]

Thanks much Joseph; I appreciate your taking the time to drop a note :)

[@JJ-yu6og]

Dan, having watched many of your videos, you seem so soft and so nice, but today, you're quite feisty. I wondered for a long time if you were human. Thanks for showing us you are. 🤣😉👍😚🥴😀

[@TheWizardOfWords]

Oh I'm human all right--replete with faults and failings. Have you met my mother? (Ragging on her in public is one of those failings, but I enjoy it. :) ) Going forward, I will try to demonstrate my humanity more often. In my next video I intend to hit my dog. JUST KIDDING.

[@misupport6735]

😆 Unfortunately, human kindness is a rarity these days. "you may just pass out from all the love I'm shoving through your inbox." 😆 Yep, probably not human ...maybe Dan's from the Pleiades. 😆

[@ccbluesky9780]

Dang dude🔥I NEED you 💯😘

[@DCARA06]

very good. I think if I got an e-mail like that I would have to get up from the computer and take a walk away from the office, definitely not passed that person's office. grrrrr I think also leaving an hour or more pause between a ridiculous email like that and a calm, professional response is going to let that sender sit and think about the unprofessional email they just sent.

[@TheWizardOfWords]

Yes.

[@rhondareeves1804]

The room behind you looks lovely ☺️

[@TheWizardOfWords]

Thanks. I needed to switch it up a little during this pandemic.

[@rhondareeves1804]

It is fabulous 💋

[@FreePalestine123-b1x]

I once had a situation where I was trying to publish something helpful on the company intranet but had to clear it with a moody and evasive Comms manager first. He came off reluctant to help but advised he'd need to run past wider team and that he'd copy me in on any communications so I'd be kept in the loop. He didn't. Instead, went behind my back and saw that my idea (that I'd invested a lot of thought and time on) was shut down completely. How would you address something like this?

[@TheWizardOfWords]

I would outline it exactly as you outlined it to me and ask for his explanation. Based on his explanation, I'd determine whether to let it go or take it over his head (which is always a risk, but if the idea was important, it might be worth the risk).

[@ladybaabaa3294]

Omg, I am a very good "official" letter-writer, but I now realise I'm WAY too aggressive, accusatory and negative! I sprinkle condescention, sarcasm and belittlement amongst professional language. I'm also WAY too verbose. I tend to get really carried away and blab on and on, repeating myself. I know this reduces the intended impact and purpose of my correspondence, but...hmmm. I ALWAYS use "You stated", "You claimed" and "You advised". Oops! Oh, and I don't usually wait 24 hours. lol. Btw, the emails in question aren't related to a workplace. The owners corporation committee in my apartment building are...let's just say, problematic (aka, completely inept, arrogant, incompetent and negligent), and I've written various lengthy emails to them over the past year. At first, no one thought I wrote them myself and assumed I'd hired a lawyer. Ah...no. It's all me. Some people call me "The Prosecutor" and a friend jokingly calls me "Devil Woman" because he had no idea I had this side to my personality, due to my sweet, friendly and youthful persona. Anyway, thank you for this excellent and helpful information!

[@TheWizardOfWords]

Lady Baa Baa, if you're "way too verbose" perhaps you should change your name to Lady Blah Blah. JUST KIDDING. If your emails work for you, keep them as they are but perhaps remove the aggression, accusations, belittlement and negative energy. Perhaps just stick to the facts? Would that work? Please don't tell me that if you did as I suggest you would have only punctuation remaining :)

[@ladybaabaa3294]

@@TheWizardOfWords Hahaha!!! You made me laugh! 😂😂 I actually call myself Lady Blah Blah sometimes. lol. And NO, thankfully there would be many words leftover if I removed the aggression aspects of my letters. It just wouldn't FEEL as good. 😂 (and this is why I should wait 24 hours!) Thank you so much for replying! 💝⚘

[@khall187]

You might want to set your camera to 'manual' focus so it doesn't constantly hunt to keep you in focus.

[@TheWizardOfWords]

But K, wouldn't that take all the fun out of it? OK OK I'll do that.

[@Christ777_]

What if your own boss sabotages you yet the business (my work) deeply respects me? Bullies me w the toxic few (even tho those same bullies undermine her too)

[@HeavenlyLights]

Here’s a challenge: I said to 1 person in the small town I live in “actions speak louder than words”. Now the majority of “insults” I receive are actions. ex. my house has been damaged repeatedly by god know who so the local pharmacy now makes sure to line up an old damaged cart for me and then has old damages merch I usually purchase lined up. Yes they actually Stalk what I have bought in the past. I buy the new version but seriously you have to have a lot of free time and intent to do this sht. This is just one example but you get my gist. What to do w this type of passive aggressive behaviour?

[@shashankkulkarni993]

Yes many bosses / coworkers / clients are full.of sacristic talks and fully of toxicity inside them.. Which makes people go away from them... Don't be sacristic to people based on there past life It show the person cheap characters if some one always sacristic to other person bullying him or her based on past. Sign of dirty humans . Not good work places with such sacristic bosses people around ...

[@clincpb8903]

Sarcastic.*

[@curious_7525]

I'm not letting anything off the hook that has been a pattern.

[@tm9964]

3rd!

[@TheWizardOfWords]

OK

[@tgreenwood034]

Dan’s next title is How to read a person at work

[@TheWizardOfWords]

Good idea.

[@JazzyB11235]

👍👊

[@TheWizardOfWords]

Thx Adam--right back at you.

[@LynnSandler-j9k]

The gossips concentrate on a target in a fashion where they can use avoidance of their own issues deep within themselves. Its disturbing in fact.

[@Christ777_]

I love my customers yet do NOT SUPPORT toxic (rude) teammates even bosses. They literally quote mean girl quotes and seek to trigger me at every opportune corner (never approve advanced training for me either). That’s respectfully a false statement, tried to kill them w kindness but their egos only grew bigger

[@NIYA-7]

It’s sad when no supervisor could sep up and help in that way.