EMHS 2023 Values in Action Q2 Winner Accounts Team

🏆 Dive into the remarkable journey of the East Metropolitan Health Service (EMHS) Accounts Receivable Team, who have emerged triumphant as the quarter two winners of the prestigious Values in Action award! 🎉
This accolade stands as a testament to the team's unwavering commitment to upholding EMHS values in their daily endeavors. EMHS A/Chief Executive Dr. Lesley Bennett dropped by last week to surprise the whole team during a regular meeting, warmly congratulating them on their well-deserved victory.
Acknowledging Corporate Finance Manager Shilen Haria for submitting the nomination, Dr. Bennett highlighted the team's outstanding attributes, especially their commitment to excellence. She noted how the team's extraordinary resilience and dedication have not only delivered incredible results but also positively impacted the patient experience within the health service.
Accounts Receivable Manager Byron Savage expressed pride in the team's achievements, emphasizing their positive financial outcomes and dedication to enhancing the patient journey through the health service.
The journey of the Accounts Receivable team is truly inspiring, marked by their relocation to EMHS in 2019 and their impressive efforts in reducing the debtor balance from $42 million to $29 million. Despite the complexities of billing amidst increased patient activity, the team's collaborative spirit and quick response times have been key to their success.
Chris Jones, Team Leader in Debt Management, highlighted the team's collaborative approach and quick reactions as key factors in their success. Winning the award has lifted morale and served as recognition for their hard work and dedication.
Accounts Officer Catherine Carver reflected on the fulfilling balance between patient care and financial responsibility, noting how winning the Values in Action award has boosted morale and reinforced the team's sense of accomplishment.
Beyond financial success, the team's compassion and empathy have transformed the financial experience for patients, with swift response times and dignified debt collection practices becoming their hallmark.
Byron emphasized the team's understanding of their impact on the hospital's daily operations, noting their integral role in supporting patient care and overall hospital functioning.
Congratulations to all members of the Accounts Receivable team for their exceptional contributions and for exemplifying the core values of EMHS! 🌟 #EMHSValuesInAction #HealthcareExcellence #TeamworkInHealthcare #PatientCare #FinancialResponsibility #celebratingsuccess