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To survive and thrive in today's knowledge worker ecosystem, human capital practitioners must know their key employees and assume that every day is their last. In the end, even the best employee will have to be offboarded. Are you ready? The healthcare industry has high rates of human capital attrition through burnout and turnover, specifically among nurses. In recruiting foreign-educated registered nurses, we endeavor to ensure that the facilities where we place them have mitigation processes to guard against burnout.
Excellent organizations manage employee life cycles through a robust Human Capital (HC) strategy to maximize employee productivity, maintain high levels of employee satisfaction, and promote personal and professional development. Here's a breakdown of how they might handle each phase:
I. Recruitment: Effective organizations invest in finding the right talent, often having focused strategies for identifying potential hires. The strategy could involve using social media, job fairs, employee referrals, or working with recruitment agencies. They prioritize cultural fit in addition to abilities, skills, knowledge, and experience.
II. Onboarding: Once an employee is hired, it's essential to have a structured onboarding program to help them understand their roles and responsibilities, the company culture, and expectations. A structured onboarding program reduces the learning curve and ensures they gain momentum early on.
III. Development and Training: Excellent organizations have ongoing training programs for skill enhancement, leadership development, and behavioral skills. D&T keeps the workforce agile, innovative, and ready to adapt to dynamic business environments.
IV. Performance Management: Regular performance reviews are essential, but the best organizations go beyond that. They create a continuous feedback and coaching culture, focusing on individual strengths and growth areas. Goal-setting and recognition play an essential role as well.
V. Retention: Beyond compensation, excellent organizations create an appealing work environment that cares about employees' well-being, work-life balance, and growth opportunities. An appealing work environment may include benefits like flexible working hours, mental health resources, a supportive company culture, employee assistance programs, etc. Emotional Intelligence Application in Human Capital management reduces burnout and turnover.
VI. Succession Planning: The organization's future is considered with strategic succession planning, which involves identifying and nurturing talent to take on leadership roles in the future. The succession plan also involves cross-training to increase the versatility of the workforce.
VII. Offboarding: The end of the employee lifecycle is just as crucial as the start. Companies with robust HC strategies conduct exit interviews to glean insights about areas of improvement and maintain alum networks to foster lifelong relationships.
VIII. Continual Improvement: Excellent organizations constantly refine each aspect of the employee lifecycle based on ongoing evaluation, feedback, and changing business requirements.
By managing the employee lifecycle in this thorough, comprehensive way, excellent organizations ensure they foster optimal growth and performance for their employees while also benefitting the organization as a whole.