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The pandemic caused countless businesses to reinvent themselves at a speed once thought impossible. Retailers launched curbside delivery in two days instead of the planned 18 months, and engineering companies designed and manufactured ventilators at a record pace. These shifts happened because managers and their teams successfully pivoted.
To pivot is to turn or rotate from one spot. When businesses ‘pivot’, it means it has fundamentally changed the direction of the organization. During this podcast Essence Learning CEO, Valerie Wilson sits with organizational leaders to discuss the art of the pivot.