TLDR, try each of the following steps to solve problem, or to help rule-out what the root of the problem: 0:38 1) Unplug printer for 1min and plug back in 0:49 2) Check for paper-jams. 1:39 ) Try printing in colour, does black ink show up? If it does, black ink head works, if it doesn't-- it might be a problem with overall printer 2:27 4) Is there black ink in your tank? Can you tell the difference between ink and the stained tank? 3:10 5) Update printer firmware 3:41 6) Run 'nozzle check' in Maintenance menu. Printing the test paper will help determine if there is a problem with black or ALL inks 4:25 7) To unclog nozzles, Run "Clean Printer Head" in Maintenance menu. 5:00 8) Software issue. Factory Reset Printer.
@TheOfficialBexis11 ай бұрын
The hero we needed haha. Thank you
@gokuvbp88447 ай бұрын
subscribing because I needed this energy while fixing this monster of a printer
@JustAndrew1 Жыл бұрын
Did all. Nothing worked. Only black is broken. What to do now
@Jujubean97953 ай бұрын
Return it
@ItsMeRobynMarie Жыл бұрын
Thanks so much. I've been struggling with this for hours, checking , rechecking, cleaning, re checking, but the firmware one was something I didn't try!
@penquin875 Жыл бұрын
Thank you, Who knew cleaning a nozzle was a thing and that the printer did it on its own. Worked for me and now I can print. Thank you.
@Nocturne211 ай бұрын
Just a heads up to anyone watching this video. I did a "Power Cleaning" and it worked after doing about 7 or 8 normal cleanings. Fair warning....Power clean does use about a quarter to a third of your black ink.
@SackyX2 жыл бұрын
I have an issue that the the black is printing uneven horizontal(from the direction the page comes out) banding evenly spaced but variation of light and dark blacks. All tanks are new ink cartridge's. I ran a deep clean on the machine and a nozzle check as well. Any suggestions would be great, thanks in advance.
@dumbdumbduoanidiot79882 жыл бұрын
This was SUPER helpful!! Step 7 (Cleaning) was the step that worked for me! Thanks a bunch!
@PysiX-un6ym5 ай бұрын
Perfect problem fixed with power cleaning back print fixed thank you kindly
@jasminleblanc96789 ай бұрын
thks for the tips, question, after reset factory, the best is to download directly the last firmware update or test with the first version. normaly the machine don't keep the firmare in memory if we made a hard reset. thks!
@paigettie Жыл бұрын
I have a Et-3710. Cleaned the heads and the black started showing up. Cleaned again and good to go!
@jeffrudnick5775 Жыл бұрын
He says reset to factory settings and doesn't say how.
@ThugDrama Жыл бұрын
It’s in the maintenance menu.
@lawrencewhitlock880 Жыл бұрын
Has to be one of the lamest DIY b by ideas I’ve seen in yrs. It’s video is for people that can’t read!
@PaulaJanke Жыл бұрын
Thank you! It worked!
@timmy2310 Жыл бұрын
What worked for me was 1-removing the jammed paper. 2-fill all ink to the top line 3- reset all the ink levels.
@tierrabriggs75813 ай бұрын
If it’s sublimation ink you aren’t suppose to update firmware right
@myladynoir002 жыл бұрын
What if you have to clean the nozzles 3x every time you print something in order for the black to unclog? My ink levels are all about 80%
@lindagracethorne86062 жыл бұрын
I’ve done all these steps and still can’t print any black.
@matthewjohnson36562 жыл бұрын
@@lindagracethorne8606 Did you ever fix this? My colors are fine but black barely even shows up. I do a power clean and gets halfway through a page before becoming really faint again.
@lindagracethorne86062 жыл бұрын
@@matthewjohnson3656 nope. I took it to a repair shop and they said itd be more expensive to fix than just buying a new printer
@matthewjohnson36562 жыл бұрын
@@lindagracethorne8606 thanks for responding
@matthewjohnson36562 жыл бұрын
@@lindagracethorne8606 I fixed it!. It seems like some air got into the vacuum chamber which draws ink into the print head. I was able to use a syringe to prime the damper as shown in this video: kzbin.info/www/bejne/gIWTknpjlNWMm9U
@52Mirza Жыл бұрын
You did not mentioned how to go to the screen to clean nozzle.
@Luca.121 Жыл бұрын
Straight to the point and helpful. Thank you so much!
@gingerj9788 Жыл бұрын
Hasn't worked for me so far. 😭 Currently reconnecting with the internet after going back to default settings to see if I can do a factory reset. 🤞🏻
@everydayodyssey1 Жыл бұрын
I am going crazy. Mine is printing OK, but my blacks are printing as a dark green-- like the printer is trying to make black from the colored inks. Black looks fine on a nozzle check but it won't utilize black ink to print black.
@RockaBilly-q3q Жыл бұрын
Followed all the steps but Magenta not printing at all. Is there something I can do besides taking apart unit and attempting to clean the Magenta print head?
@kathrynkeeran2822 Жыл бұрын
Thank you!!
@CypherEmcee Жыл бұрын
How do you clean the nozzles though?
@MeegMaster Жыл бұрын
On the printer, scroll over (use right or left arrows) to "Maintenance", then select "Print Head Cleaning".
@dilrubanasrin16432 жыл бұрын
It was really helpful, thank you.
@aubreybuffington5513 Жыл бұрын
Thank you! very helpful!
@sueperdoch5588 ай бұрын
I did everything, nozzle checks, head cleaning, factory reset, troubleshoot with geek squad, still not printing black
@robertcaldy72311 ай бұрын
All 6 doesn’t solve the problem, not an easy fix its just a bad Printer brand.
@beabaez1998 Жыл бұрын
I have epson te-2760. My question is when I print photos it has to much red and I’ve tried by cleaning the head and vertical and horizontal but still the same
@dojagrl209 Жыл бұрын
You need to lookup settings for the printer. When its too red the colors are off on the settings
@BarbaraBeers-o8y Жыл бұрын
You give ideas but do not show how to do any of those . Also number one unplug what if it’s not plugged in and you are running solely on wifi . Thanks
@LiterallyRain Жыл бұрын
Unplug the power cable, not the ethernet cable
@katherinebates6305 Жыл бұрын
Mine doesn’t print anything how do I fix that
@Neothechozen10 ай бұрын
Not helpful at all. Spoke too fast and doesn’t actually ever tell you how to do any of the thing he advises.
@a.g7236 Жыл бұрын
Didn't even get to print one page successfully. Shouldn't be having this issue right away
@labichota87 Жыл бұрын
You said the same thing ten times about an issue with black ink that’s the obvious
@cranesouder7003 Жыл бұрын
So how the hell do you actually clean the heads??????????????????????????????????????????????????
@Arkayla2017 Жыл бұрын
On the little screen under “maintenance” there is an option for cleaning the head. Select it, it’ll ask you to confirm the cleaning of the printer heads, click “ok” and it takes a few minutes.
@cranesouder7003 Жыл бұрын
Thank you. @@Arkayla2017
@louismundinger5000 Жыл бұрын
This video to help fix this printer was crap. All you did bloviation what is available in the user manual