Eufy Homebase 3 Setup Tutorial and HDD upgrade Installation

[@chrisumali9841]

Thanks for the demo and info, super helpful. Now time for me to go from Home Base 2 to Home Base 3. Have a great day

[@GrantButler]

@@chrisumali9841 glad I could help!

[@GP9167]

Thanks for your video…I had trouble connecting my new cameras to the new HomeBase and couldn’t find any help from Eufy online…watched this video and it was very easy!

[@GrantButler]

So glad I could help!

[@Leo-wild3648]

I just received mines today 🎉🎉 super excited. I bought just the home base. Will be pairing it with my video doorbell

[@GrantButler]

@@Leo-wild3648 awesome

[@chrisg2739]

I got this and 4 cameras and a 2tb Samsung SSD. I’m switching to these from the blink cameras. I’m excited to expand my security.

[@GrantButler]

@@chrisg2739 awesome! I'd be very interested to see how they compare

[@davidr748]

Thank you. This video is all I needed to install my hard drive

[@GrantButler]

@@davidr748 so glad I could help!

[@scotlawrence3231]

Thanks for posting this video, especially walking through formatting the hard drive in the Eufy app. Very helpful! I upgraded to the HomeBase 3 from an earlier HomeBase version to better support a new SoloCam S340.

[@GrantButler]

@@scotlawrence3231 awesome! I hope you love it!

[@jemory11]

Thank you. Just one point I bought the exact same hard drive and it did not come with screws, very frustrating considering the price. Once I got the screws, your help got the job done.

[@GrantButler]

@jemory11 the homebase should have had the screws

[@ralphstan8279]

Thanks for putting up the video, it was exactly what I was looking for. Most videos do tell how to convert from an older homebase. If you update the title or description you may get a lot more views. I didn't find any by searching, I got lucky finding yours Thanks👍🏻

[@GrantButler]

@@ralphstan8279 thanks for the tip!

[@matthewgrandalski9542]

I like your video, I got the complete S380 Homebase. It included 2 S340 cameras. It would have been great if you installed and setup one of the cameras.

[@markandrew3688]

Thank you for this, I am just about to start my Eufy camera setup for a new home build and your videos have been very helpful 👍

[@GrantButler]

I'm so happy to hear that! I have a ton of Eufy videos, so I hope that they all come in handy. Have fun building out your setup!

[@jneyamozambique3506]

The S380 HomeBase 3 comes with 16GB of built-in storage. If you want to expand the local storage, you can add an external hard drive with a serial ATA (SATA) interface, supporting capacities of up to 16TB. Popular brands like Western Digital, Seagate, SAMSUNG, Kingston, PNY, and Crucial are recommended. Just ensure that the hard drive meets the specified requirements, including a 2.5-inch size and a maximum power of 6W (5V/1.2A). After installation, you’ll find the expanded storage in the app under HomeBase > Storage Management > Storage > HD

[@GrantButler]

That's what this video is all about

[@RandomUsernameGenerator]

This is essentially what I was searching on KZbin for

[@GrantButler]

@@RandomUsernameGenerator woohoo!

[@norme1850]

Better off using a SSD. HDD have too much lag and stutter in 3k mode. Takes forever to load any videos in the events list. Mine preformed better with the internal 16gb and a 128gb SSD then it does with a 5tb Hdd.

[@coastiespeed]

@@GrantButlerI think the point was you said it came with 1TB.

[@shaunwatson6665]

I watched your video last week before I purchased a eufy cam kit. The kit included a 1tb ssd hard drive. You would be shocked to know they sent it with a Toshiba ssd hard drive.

[@GrantButler]

TBH I'm not shocked. They're so affordable for large manufactures that buy at this scale it only costs them pennies. They could give it away and call it an upgrade.

[@theboz7801]

I just purchased a S380 system and NO hard drive was included!

[@billr8564]

Thanks very much for the excellent and detailed video. It was exactly what I needed!

[@GrantButler]

@@billr8564 I'm so glad this video was what you needed

[@gilltim5711]

Likewise. I too had issues setting up the hard drive, and this walked me thru it! I really appreciate your help.

[@GrantButler]

So happy that my video helped!

[@usmcwing9116]

Thank you Grant got hb3 on prime days with 1tb hd thanks to your video all went seamlessly. Thank you. Liked and subscribed!

[@GrantButler]

@@usmcwing9116 thanks for the Sub!

[@rcgorda]

Great video, clear instructions and overview of information.

[@GrantButler]

Thank you!

[@stevechase2073]

Just installed a 1TB Samsung SSD using your video. Extremely helpful, thanks! (BTW, no screws came with the Samsung SSD :-(

[@GrantButler]

@stevechase2073 oh dang. My HDD came with screws.

[@juanchavez1220]

Today I bought a 4 TB Samsung EVO SSD and It doesn't come with screws, the screws come in the eufy box in a small bag. I installed the SSD today and hopefully will be setting up my system this weekend. This video was very helpful BTW.

[@AussieInvestigator]

@@juanchavez1220 Yes when I opened my Samsung SSD packaging I couldn't find any screws. I was about to send Samsung an angry message but luckily I checked the Eufy packaging first and there they were. 😅

[@holy_trinity_GP_legends]

Very concise and clear instructions, thank you.

[@GrantButler]

@@holy_trinity_GP_legends you're welcome! 👍

[@aleambrogini]

Amazing video. Don't need to see any other one to know how to use my new hub. BTW: amazing shirt !!!

[@GrantButler]

@@aleambrogini thank you!

[@shay8202]

Do we leave the Homebase 2 still on the app while we install the new Homebase 3? Or do we need to delete the old one before installing the new one?

[@GrantButler]

@shay8202 i left my homebase 2 on because i had a couple camera that only worked with the homebase 2

[@shay8202]

@ thank you

[@AussieInvestigator]

Thanks Grant. Clearer and better information than I received from Eufy Support!! Liked and subscribed. :)

[@GrantButler]

@@AussieInvestigator thank you!

[@TheLife0025]

Good informative video. i have to set this up for my house soon. May i know if this homebase has any builtin memory or we definitely need a hard drive? and does Eufy S340 have the ability to record 24/7?

[@GrantButler]

@TheLife0025 it comes with 16gb of built in memory. As far as I know, the E340 does not support 24/7 recording

[@TheLife0025]

@GrantButler thankyou for replying. I actually have S340 which is solar. Currently i have a battery powered eufy 2k doorbell with home Base 2. And it never takes more than 5gb. So i think 16gb with be enough on homebase 3 with just 1 camera and a door bell.

[@HWR-g9d]

Ordered two sets of HomeBase3 for several weeks now. All cameras Solo S3 working fine with Samsung & iPhone phone and all latest tablets/iPads. The only problem with eufy security camera app does not supporting multiple live viewing. Now I am debating should be return to eufy? I have to say that these cameras working crystal clear video at night or daylight. I got Samsung SSD 1TB. Working beautiful. If you know how to install or particular app that allowing live cameras on multiple viewing at once. Please let me know, thank you.

[@GrantButler]

I'm pretty sure that is not a feature of these camera, epically because the S3 is solar powered, and can't record/playback 24/7; the solar panel & battery aren't big enough.

[@jamtime79]

What would you suggest I do with my HomeBase 2 after I upgrade? Can it be practical to use on my existing wifi network?

[@GrantButler]

@jamtime79 I still have my homebase 2 because one of my cameras isn't compatible with the HomeBase3 also it works as a second speaker for my doorbell.

[@Kelerty]

Do you have a video on how to easily retrieve needed videos off of the homebase?

[@GrantButler]

I do not, the only way I know how to retrieve videos is through the app, and it doesn't separate videos by saved location; only by which camera it was captured on.

[@darlene971]

if i dont expand will the videos will they just get overrided. I feel if i want the clip i will save it to usb drive. if not i dont mind it getting recorded over.

[@GrantButler]

@darlene971 yes, once the drive is full, it will automatically write over the oldest video files

[@davidau-c6r]

I installed a 8TB Samsung 2.5 870QVO SSD SATA like your into my homebase 3. But I get this error. “Error found, and it's not stable to continue using your hard drive. Please exchange another one for video recording.” Would you know what might be causing it? I tried formatting the SSD a few and the same error pops up. Thank you in advance.

[@GrantButler]

@@davidau-c6r no idea. Is it a new or used SSD? Did you just get the HB3? Are you formatting it with the HB3 or in a PC? You may need to contact Eufy support, or possibly take the drive to a computer repair store if it's used, it's it's a new ssd I'd return/exchange it for being faulty

[@gagandeepdhillon5575]

Can it record 24x7 instead of motion triggers?

[@GrantButler]

@@gagandeepdhillon5575 some cameras can. And this homebase 3 can support that

[@ChrisWerba]

What happens if you fill up your storage? Do old files get deleted automatcliy to create more space? Does it have to be done manually ?

[@GrantButler]

@@ChrisWerba it will automatically delete the oldest to make room for the new files

[@TheresaParsons-d9g]

I can't seem to format my hard drive for my EUFY S380 not sure which drive it is on and afraid to format the wrong hard drive. Thank you for your help.

[@GrantButler]

@TheresaParsons-d9g in the app when you go into the homebase3 click on "Storage Management" and when you format that drive it's ONLY the HDD that has been installed.

[@55Bluesgirl]

Hi I think I like this eufy security camera system, however, it's the towers alter screaming How do I shut that noise off > thx for you instruction regarding the Loud Alerts from Data Tower

[@55Bluesgirl]

I set to Away mode and this seems to have ended the Alert screaming on the data tower finially peace with no alert screams > all Alerts now via Pings on cell phone

[@GrantButler]

@55Bluesgirl I haven't heard of that issue. Is sound like you figured it out. I'm glad 👍

[@LNasterio]

start from 7:50 thank me later

[@GrantButler]

@@LNasterio thanks

[@Paul-pd1kq]

I plan to upgrade my system to the homebase 3 from my current HB2. Is there anything I can do with the old HB2?

[@GrantButler]

@Paul-pd1kq set them up on the opposite side of the home for better reception, or maybe sell it

[@beardofsteve]

Great video, I appreciate you taking the time to make it. I do have one for ya. The floodlights (e340) allow for continuous 24/7 recording to the HomeBase. What size hard drive would you recommend? I only have the floodlight and the doorbell. I could probably buy the 2TB Samsung qvo but not sure if that would fill up too quickly.

[@GrantButler]

Eufy has a really efficient compression algorithm. 1 TB will likely last you 3-5 months.

[@jdkidder9586]

Thanks for the response. Yes, I believe it is comparable to your video. My issue with the Homebase 3 is that I have added the unit on to the app. The issue I face is that I cannot climb ladders and the Eufy cameras(I have many and work well with Homebase 2) are mounted at high points. I am trying to move the cameras using the app and many comments indicate it is possible to move the cameras with the app. Eufy has not been forthcoming in response. Thanks for taking time to talk about my plight.

[@bawse09]

So when u got to the second screen was it finished formating

[@GrantButler]

@@bawse09 yes

[@jordanthecat]

This is a very helpful video. Adding the hard drive is optional, though. The S380 Homebase 3 comes with 16 GB of storage right out of the box.

[@GrantButler]

@@jordanthecat that is correct!

[@CBL138]

Appreciate the video. Doing the upgrade tomorrow. What’s the yellow and black radio in the background?

[@GrantButler]

It's a Baofeng HAM radio I found hiking in the desert. I got a charger off ebay. I just listen to it scan sometimes.

[@jamesx2703]

So on the Amazon listing they say it has to be a "external hard drive" but it looks like it takes a normal internal 2.5 drive with a SATA plug? Got loads of them lying around as well!

[@GrantButler]

@jamesx2703 there is also a usb port for external storage, yes

[@joelrosario3066]

​@@GrantButlerexternal storage only for video archive. No for normal recording events storage.

[@blackcoalboy]

I was waiting for this video my friend,But i have a question i have the home base two and my Eufy DoorBell connected to it is it possible to transfer that doorbell to the home base three,? Thanks.

[@GrantButler]

@@blackcoalboy it depends on the doorbell. Only the newest versions are compatible with the HomeBase3. My doorbell is not compatible with it.

[@blackcoalboy]

@@GrantButler It’s the Video Doorbell E340 Dual Cameras with Delivery Guard, 2K Full HD

[@oldbiker57]

My 2C Pro and Doorbell doesn't have "Homebase Connection" option. I had to remove them all and set them up from scratch. What a PIA.

[@GrantButler]

@@oldbiker57 that's weird. Sorry to hear that

[@JimMcPartland]

Just bought one! Waiting for my 2tb hard drive to get here

[@GrantButler]

@@JimMcPartland awesome!

[@allee9628]

Thanks for making this great video. Is very helpful.

[@GrantButler]

@@allee9628 I'm so glad you found it helpful!

[@bobtytaneck8402]

Watched your video several times. No problem to get the homebase 3 to connect to my cameras (2) and floodlight cam. Install 500GB SSD. Homebase appears to "see' the hard drive but it does not store data on it. Storage Management has hard drive at 500GB 100% available for a couple of months now. Writing to the hard drive is supposed to be automatic. Any ideas what the problem is?

[@GrantButler]

@bobtytaneck8402 you may not be capturing enough activity to overflow the HomeBase3's internal 16gb of storage yet.

[@jdkidder9586]

How to transfer cameras from homebase 2 to homebase 3 10:45 without climbing ladders. Can this be done through the app?

[@GrantButler]

@jdkidder9586 yes, you should be able to do all of them from within the app!

[@jdkidder9586]

Trying to do so....Not successful.

[@jdkidder9586]

😢😢😢😢😢 Loved the setup video!

[@jdkidder9586]

​@GrantButler Can u walk us through the process?

[@GrantButler]

@@jdkidder9586 does your device have the Homebase connection option like I show in this video? Some devices are simply not compatible with the new homepage 3 because they are too old

[@sad6006]

Hello Grant, thanks for the video. I have a question, is it possible to connect cameras from a different wifi net than the wifi net from the home base?

[@GrantButler]

@sad6006 I don't think so, in a traditional home Wi-Fi environment, however if you have an advanced IT set up where the two networks can communicate with each other freely then it should work

[@sad6006]

@GrantButler Thanks Grant!

[@edwardkawecki8101]

Yes you can. My main residence has a home base 3 another home which is within 300 ft of my son's Wi-Fi is connectable through his and I can read it from my app

[@sad6006]

@@edwardkawecki8101 Thanks!

[@GrantButler]

thanks!

[@gs5745]

Thank you for setup info and adding an SSD. We purchased and installed a HB3 battery doorbell and several different eufy solar cameras. Everything has worked fine, even through the night. However, the last 3 mornings, I was advised that I am "offline, check your network." Nothing was recorded the last 3 nights. But everything connected when we went outside and motion/person or vehicles were detected. Since this is new to us, we ask if this is normal? Did I change a setting while adjusting sensitivity or lighting or something else causing the system to go off line? My cameras are solar, but are fully charged. I will be adding an SSD, as my memory is nearly fully used. Thanks , again

[@GrantButler]

@gs5745 when disconnect from the network the cameras should still record and then make them available once the connection is reestablished. You might want to reach out to support after testing that your network isn't going down overnight

[@gs5745]

@@GrantButler Thank you! Even though the msg says I am disconnected, I have nothing to view. However, once I go outside, the cameras that detect me go back on line and notify me thru the app that someone is detected and records my actions. Is it possible that there was nothing to detect?

[@TheRattleSnake3145]

Is the motion detection more reliable with base 3? Also, do you have to alocate which base controls which camera when you have both bases connected?

[@GrantButler]

@TheRattleSnake3145 there are some updated motion detection features offered with the homebase 3, but I don't know that it actually offers "better" motion detection. Yes I still have my home base 2 connected because some of my cameras are not compatible with the home base 3 but do require a home base. As for the cameras that are connected to the home base 3; to be able to utilize those updated features, you do have to assign them to the home base 3 like I show in this video.

[@gianelpibe]

So can you use this with Eufycam 2C? Can you have them record constantly? I'm planning on using a 1 TB SSD, if it' gets full would it just delete the oldest image? Can you do rstp with this? Thanks

[@GrantButler]

From what I can see online. the 2C can't record 24/7. It will only record when it senses motion. As for the storage. Yes, it will automatically delete the oldest files to make room for the latest video files. I'm pretty sure eufy does NOT support RSPT.

[@gianelpibe]

@@GrantButler thanks for the reply, NAS (RTSP) is on their storage options.

[@CONCRETEJUNGLE-be6ic]

Do you have to get the hard drive or can it be used without it?

[@GrantButler]

@@CONCRETEJUNGLE-be6ic you do not need the hdd. It comes with 16gb of internal storage.

[@CONCRETEJUNGLE-be6ic]

@@GrantButler Ok,thank you so much for answering.

[@vect0r858]

Is there a way to get a keypad with HB3 as a new to Eufy household?

[@GrantButler]

@@vect0r858 are you talking about a smart lock (deadbolt)?

[@karenbcz22]

I got that hard drive - SAMSUNG 870 EVO 2.5" 2TB - the screws that came with the eufy kit do NOT fit. I can NOT screw in the hard drive into the eufy bracket.

[@GrantButler]

@karenbcz22 did you watch the segment at 8:19 make sure your drive is orented correctly. All hdd screws are the same regardless of brand, it's an industry standard

[@karenbcz22]

@@GrantButler - "Industry standard" - 😠 Got it - finally! Thanks.

[@mrleglove3377]

Does the Homebase improve the battery life of the Camera? There is not much sun in my part of the world now.?

[@GrantButler]

@mrleglove3377 yes, but a negligible amount. You could go online and find a USB C cable with the gasket around it and run power to your camera, or if it doesn't have one already, you could buy an accessory solar panel for it to absorb as much light/power as possible.

[@mrleglove3377]

@@GrantButler Hi , thanks for your reply Mine came with a solar panel I recently bought the EufyCam S340 and charged it fully for 8 hours before setting it up. I’m 4 days in now, and the battery has already dropped to 44%. I realized this might be because I initially had the motion detection settings too broad, so it was triggering multiple unnecessary motions in my driveway, which I presume drained the battery faster. Fine-tuning the settings definitely helped reduce unnecessary detections. One question: Does the HomeBase store recordings in 3K resolution now? I’ve seen conflicting information, with some saying it was previously capped at 1080p. Has there been an update to improve this?

[@jeffmiller1140]

Well done!! You're a lifesaver! Subscribed!

[@GrantButler]

@jeffmiller1140 thank you! Be sure to enter my 5,000 subscriber giveaway! See the description in my most recent video

[@ZzzMajinzzZ]

Once installed and format, does it automatically store all videos on the external drive or do you need to set it for each camera?

[@GrantButler]

@ZzzMajinzzZ it's not clear to me, but I "think" it's an overflow system. You set up your cameras to store to the HB3 then it will fill it's (16gb) internal storage, then the older stuff will be moved to the external storage when it's full.

[@christianp1126]

Do you suggest the Samsung 870 QDO over the Samsung 870 EVO?

[@GrantButler]

@@christianp1126 not in this application. Both are faster than this can write

[@christianp1126]

Ok, the 4tb EVO is cheaper but I saw you picked the 4tb QVO. So just curious if the EVO is still a good option

[@SwingSamurai]

Ive been thinking about getting the Homebase 3. Question 1... If I get a 4tb SSD but gets used up lets say in 5 years.... do I have to manually delete hundreds/thousands of old recorded footage or would it do so automatically? Like renew it self. Thanks

[@GrantButler]

@@SwingSamurai it will automatically delete the oldest and save the new files over it.

[@SwingSamurai]

@@GrantButler Is it the same with an SD card? Thanks!

[@GrantButler]

yes

[@sterlgirlceline]

🌟🌟🌟🌟🌟🌟Thank you for this! One of the reasons that I want the HomeBase is because I thought that while viewing footage that it would draw it directly from the HomeBase. It sounds like it just dumps the old footage onto the HomeBase and you still view the newer footage from the SD card. When scrolling through footage from the SD card, it is SO SLOOOOOW when scrolling to load the next block of recorded footage. I was hoping this might change that but it sounds like it won’t?

[@GrantButler]

@sterlgirlceline I'm not totally sure. There doesn't seem to be a clear answer, because it took a couple months for my HB3 to register anything being stored on it. However, that also has to do with the super efficient encryption & compression that eufy uses for the stored files

[@sterlgirlceline]

@@GrantButler Thank you for taking the time to respond and that makes sense. It is such a cumbersome process for me to simply scroll through video footage recordings… waiting…for…each…chunk…of…videos…to…load…sooooooo🐌…painfully🐌…slow 🐌🐌. I typically just give up. I was really hoping that the HomeBase would solve this. Maybe someday.

[@sterlgirlceline]

@@GrantButler Thank you for taking the time to respond 😊🌟

[@jeanrafes]

Hi, can you connect wirelessly? Thank you for the video

[@GrantButler]

depends on how you look at the wording/definition. I'm pretty sure it needs to be plugged in to your router or your network some how. However, you can connect to it from your phone to review videos and manage it wirelessly, as long as the base is wired into your network.

[@tcao42]

Grant, another question…can multiple people in the family be linked to the eufy cameras.

[@GrantButler]

@tcao42 yes!

[@GrantButler]

@@tcao42 kzbin.infoOCFWdcYtIEc?si=WKp2-b0jhCV8ifP_

[@tcao42]

@@GrantButler could not believe my own mechanically dumbA** i figured it out. Thanks a million with your great info

[@lynardburt5992]

I’m getting the 4T you put up, and finding any that is longer is almost impossible

[@GrantButler]

@lynardburt5992 yeah, larger ones are fewer & farther between, and they get pretty expensive as they go up.

[@Hdic2018]

Is there any delay when viewing the recording from HB3? I have delayed decrypting the video clip when viewing the Doorbell E340 and C210 footage. I'd like to know if HB3 will help with this issue. I do have a good Wi-Fi connection to those cameras; they are pretty close to the router.

[@GrantButler]

@@Hdic2018 I haven't noticed a difference. The decryption process is think is what is causing it.

[@palmcottageguy]

Thank you. I just got my new Homebase 3 with a couple of 4K cameras. I am upgrading from Homebase 2 with 2k cameras and a doorbell. Was your “old” Homebase still connected when you did the upgrade?

[@GrantButler]

Yes. Unfortunately because my doorbell is older it only works with the homebase 2 so they're both still connected.

[@palmcottageguy]

@@GrantButler Thanks. I was hoping to leave it connected until I see if everything works / connects to the HB3.

[@erinn1730]

Can I set it up without an Ethernet cable??? I have Starlink, which doesn’t require an Ethernet cable.

[@GrantButler]

@erinn1730 I've heard you can. I haven't tried it

[@mattt0323]

For initial setup , Ethernet is required. Once initial setup is finished, you can turn on wifi mode from the app and now it will only be on wifi mode as long as you leave the Ethernet jack on the HB3 alone

[@JohnOsCreations]

After installation of a 120gb crucial ssd it showed up in storage as crucial ssd but now it just shows local storage with no GB value displayed. Because of this I do not know if it is using the installed 12gb ssd or the 16gb local storage. Any ideas. Thanks 😎

[@GrantButler]

@@JohnOsCreations I'm pretty sure I covered this in the video

[@TheNvdvijver]

Hi thnx for explaining. Two questions: we have a notification about a "USB for back-up" , is that required (we have a 380Gb HDD inside)?? And: it looks like nothing gets recorded on the HDD, how can we see the footage from it?? Ps:We have no camera installed yet, only a doorbell.

[@GrantButler]

Is your doorbell using the HomeBase3? If it's one of the older doorbells they may not be compatible with the HomeBase3

[@TheNvdvijver]

Yes, Homebase 3 and doorbell bought in one package.

[@GrantButler]

@@TheNvdvijver so I've started doing some investigating and I'm not totally sure, however I think that once the storage on your camera is full it will then send the older videos / overflow to the home base 3 storage

[@henrybucki7813]

how do you know if videos are being saved to new hard drive? where do you look on phone app

[@GrantButler]

@@henrybucki7813 it will show as usage under the home base 3

[@godfilledlife]

What was the screwdriver that you were using in the video? It didn't look like anything I have seen before.

[@GrantButler]

It's a SOG Q4 amzn.to/3XbkQ3K

[@godfilledlife]

@@GrantButler Perfect! Thank you for the quick response. I will definitely check it out.

[@paskoh]

Do you notice if it’s faster when adding an SSD vs the built in 16gb storage? I more after speed than storage space

[@GrantButler]

@paskoh unfortunately I can't tell the difference, because of the lag from the slow internet connection on my phone that I could ever notice from the hdd type. SSD's are just more reliable

[@mrtrader4628]

Okay I like this what you have, but I'm new to it all I need a step-by-step guide I want the home base and a doorbell cam, and maybe 2 or 3 outside cameras to build this over time what is the 1st step? I have nothing yet and was looking a Ring also, but you seem to like this one, and I don't want a bill to pay please help a newbie out.

[@GrantButler]

@mrtrader4628 I do like the home base3! If you're comfortable with electrical I'd recommend. The the floodlight cam too. Otherwise definitely check out the solar cameras they have. I have 3 different ones that I've made videos on that are perfect for different situations.

[@scrubs026]

I havent set up my HB3 to upgrade.. but i have question.. my smartlock s230 has been working fine this is the second time.i had recharged the battery since then i had trouble it with it keeps saying failed to.connect to bluetooth.. my homebase 2 and my video doorbell has not has any issue.. do u have any advise how to fix it..ive followed all the steps to troubleshoot qith no avail

[@GrantButler]

@scrubs026 if you've followed thr steps I'm not sure what to do. My first guess would be to check firmware. Next would be make sure you're near the lock when connecting, after that I'd reach out to support. They've been super helpful when I needed them

[@theclutch19]

I just installed my HB3 and it doesn't appear to be storing the videos. HD is formatted already. I've recorded videos from my phone and it saves it to my phone. Triggered videos appear to be saved at the camera itself but not on the HB3. All cameras are linked to the HB3. Any thoughts?

[@GrantButler]

@@theclutch19 once the internal storage on the camera is full it'll take the oldest videos and then store those on the HB3

[@EmreSaracoglu]

Is it possible to access the HB3 Device via FTP or the same network (local IP)? I ask for viewing and copying the recording files from the pc.

[@GrantButler]

@EmreSaracoglu no. You can view videos from a desktop, but not to download/save files

[@EmreSaracoglu]

@@GrantButler If there was a local web interface, it would at least be better, maybe this could be a feature for HB4. Thanks for the video

[@GrantButler]

@@EmreSaracoglu that would be great!

[@neilmaslar7636]

I wanted to ask if crucial ssd is a wise choice for my homebase 3 ?

[@GrantButler]

@neilmaslar7636 I haven't used them, but I haven't heard anything bad about them

[@josesuarez2138]

can you pair other cameras to that homebase? lets say a Aosu 3k solar?

[@GrantButler]

@josesuarez2138 no, not from what I can tell

[@Saku241]

Hello ! Since I installed my SSD the fan from HB3 is blasting 100% every time… do you get this as well ?

[@GrantButler]

Mine does not do that. Is the location it's stored in direct sunlight or a hot room? Or by chance could it be the disc from your hard drive making that noise because it's constantly recording data (video)?

[@Saku241]

@@GrantButler No it's not a warm room on direct sunlight and I said I installed an SSD not an HDD..

[@dukek8625]

Do you need to disconnect the home base unit to install HD?

[@GrantButler]

@dukek8625 yes. Unplug it completely before installing hdd

[@dukek8625]

@@GrantButler thank you, did and done.

[@tcao42]

I am a noob when it comes to buying hard drive memory storage. I just got my Eufy and they send me a Toshiba….LOL. What specifications when searching for an expandable storage for the home base 380

[@GrantButler]

@@tcao42 2.5 inch and a reputable brand

[@robvaillancourt4]

Awesome Video. TY

[@GrantButler]

@@robvaillancourt4 I'm so glad this video helped!

[@ericimi]

Can I have it save the video to my Nas ?

[@GrantButler]

@@ericimi you could download them to your phone and then transfer them to your Nas but you cannot directly transfer videos from the home base 3 to the Nas or save videos directly to a NAS rather than saving on the homebase3

[@sg1ds919]

Mine ssd did not come with the screws, Can you tell me what size screws this Samsung 870 QVO takes . Thanks.

[@GrantButler]

My home base came with the screws. 4mm long M3 screw. You can find kits like this one for super cheap. amzn.to/3KARx3a Just search Amazon for SSD screws

[@patrikbaumgartner7092]

Hello everyone. I have also been using the Homebase 3 with a total of 3 cameras for 2 weeks. I have also installed the 1TB hard drive supplied by Eufy in the Homebase 3. About 4 days ago, I suddenly heard the fan roaring very loudly. I then took the Homebase off the network and removed the hard drive again. However, it was only lukewarm and the room was only 20 degrees Celsius / 68 degrees Fahrenheit. So, I reinstalled the hard drive and restarted the Homebase. After 2 hours, the same problems occurred again. The fan noise is so loud that I can hear it throughout the entire house at night. Does anyone else have this problem? I have installed the system version 3.5.0.9 / subsystem version 1.4.0.8. Is there a solution for this?

[@GrantButler]

I haven't heard of this issue yet. Have you reached out to Eufy's support?

[@Saku241]

I’m having the same issue ! I’m running on 3.5.1.8 subsystem 1.4.0.8

[@thelifeofrylee263]

Does this home base 3 allow for cross camera tracking?

[@GrantButler]

Yes, but only on the E330

[@avl4313]

If you are upgrading to homebase 3, what will happen to homebase 2? Do the homebase 2 will still work separately from the homebase 3?

[@GrantButler]

Mime is still online because my doorbell isn't compatible with the HomeBase3. So they're both still online

[@marks7502]

nice, thanks

[@GrantButler]

@@marks7502 my pleasure

[@kenostergaard7062]

Can you use NVR wireless with the Home base 3?

[@GrantButler]

@kenostergaard7062 if it's not from Eufy, no it does not work with it

[@acidzero-i2l]

how to backup the samsung ssd 4tb video data to external drive to view else where or keep as back up of that 4tb

[@GrantButler]

most devices don't allow external expanded storage like a NAS. However their newest one the S3 Pro has that as an option. I'll touch on it in my "EXTENDED" review I hope to post next week.

[@kjhman]

Excellent video. Thanks so much.

[@GrantButler]

So happy to help

[@FLOODOFSINS]

I have a jerk of a neighbor to say the least and I need a video doorbell that can record when I need to start recording. Motion detection is great but if the person is out of frame I still need to capture the audio and manually start the recording. Is this possible with this product? I can't tell if the bundle on Amazon with the e340 and the home base 3 has the hard drive included or not.

[@GrantButler]

If you get the bundle with the e330 the homebase3 will come with a 1tb hdd already installed. It looks like thr e340 doesn't come with the expansion drive. However the homebase3 comes with 16gb of internal storage

[@FLOODOFSINS]

@@GrantButler 16gb may not be enough. There is always a lot of shady things going outside my door that I need to record. Normally 16GB would be fine for a normal person in a safe neighborhood.

[@GrantButler]

@FLOODOFSINS you may want to get a external drive

[@FLOODOFSINS]

@@GrantButler which eufy outdoor cameras can 2247 recording with audio?

[@LATRICHAhouston]

I will be back with questions I’m sure waiting for it to be delivered

[@GrantButler]

I'll be here

[@Tomarsnback.]

Is this a special package deal with a 1TB hard drive?? Everything euphy says everywhere said they only come with 16gig new. Edit... Nevermind, i didn't get one with a kit. I need to install a HD myself!

[@GrantButler]

I have only seen a drive included with the E330 kit kzbin.info/www/bejne/gmXCn6Kibb2Zaqssi=745MreBopoTT_tiF

[@Shane23Armada]

Do you know how can add my eufy doorbell??

[@GrantButler]

Not all of them are compatible with the HomeBase3

[@daveanddianethrowingcautio5707]

Does the Homebase have the ability to put a data card in it so it will provide wifi?

[@GrantButler]

No, I do not think so.

[@johnmarulewski6678]

Can I use my Homebase 3 without the expandable hard drive until I get one?

[@GrantButler]

yes. it comes with 16GB of internal memory.

[@bahrambayat845]

Hey mate,I've installed 4TB Samsung ssd Hard Drive, but it's still not recording!

[@GrantButler]

@bahrambayat845 it has to fill the internal 16gb drive first, then it will flow to the extra drive. Also keep in mind. 1TB can hold 960 hrs of footage. So it will fill very slowly unless you have the e330 that records 24/7

[@bahrambayat845]

@@GrantButler But there is not a single recorded file yet !

[@GrantButler]

@@bahrambayat845 are your devices connected to the homebase3?

[@GodwinMuhanguzi]

Where can i buy 2.5inch,16TB memory SSD?

[@GrantButler]

"SSD" most manufacturers aren't making them yet from what I've seen. But I recommend looking at what there is in Amazon. I have a link to the one I recommend in the video description

[@BasSmits]

Suggestion for future video's: (1) Connecting other camera's (like HikVision) and (2) how to setup recognition for those cams. I have seen a couple of video's now but I've not seen a web-interface. So more about the app please. And maybe: (3) how to download a section of a recording to send to the police. Is it easy, cause with Hikvision it is DRA-MA :) (that's why I'm switching).

[@GrantButler]

I don't know if it does work with other brand cameras. And downloading videos can be done within the app. Then shared from there

[@vinct7023]

As far as I know there i no web interface for Eufy, only phone app (I do use Android). I do have Eufy ring connected to a Homebase 2. There is have an option to save specific video to your phone. Then you can export it to your PC/Mac Switching to Homebase 3 in a few weeks as the new LTES330 with wifi/4G is compatible only with HB3... I do like very much Eufy. Have also Hickvision through POE network, they do provide different zone control, Hickvision being mainly for external vision, Eufy for ring and internal + 4G option in case the ethernet box goes south... Happened to me when I was at a 1000 Km from home so I had to get home during vacation to ensure nothing weird happened. It was the ethernet box. The 4G option will allow to ensure no one enter the house even if wifi is not working.

[@joshsayrawr]

What screw driver are you using?

[@GrantButler]

It's a SOG Q4 amzn.to/454Kjhd

[@Banana69999]

How long did it take to format?

[@GrantButler]

@@Banana69999 I dont remember, less than 5 min for sure

[@arequina]

is this available in 220v/240v?

[@GrantButler]

Yes, the HomeBase3 power adapter supports universal voltage, including 220/240V, making it compatible for non-USA customers. This means that customers outside the USA can use the HomeBase3 without the need for a voltage converter. The AC adapter for the HomeBase3 is designed to work with a voltage range of 100V to 240V, ensuring flexibility and convenience for users in different regions.