Family Forgives 911 Operator Who Told Caller to ‘Shut Up’

The family of a woman who drowned while a 911 operator appeared to mock her say they are appalled by the handling of her emergency, but they forgive the operator. A frantic Debbie Stevens sobbed as she was on the phone with an operator in Arkansas while she was trapped in a flash flood on the morning of Aug. 24. Stevens eventually drowned. Now, her family is speaking out, telling Inside Edition they are furious at the handling of her emergency. #InsideEdition

[@pennev]

Her crying that she doesn’t want to die. This is heartbreaking

[@user-qv8rx3dc4w]

Ikr😫

[@syitix]

Thanks all to the dispatcher 😡

[@mintyfresh1017]

ikr my heart goes out to the family 🥺❤️

[@charon_lix]

Not as heartbreaking as the look of your parents face when you tell them you're gay

[@onionfedora3793]

@Fenne Verrecas maybe the operator thought that she tryed to troll her, cos both cry and speech actually don't sound very realistic.

[@shutup5664]

Notice how she said “sorry” but she never did anything.

[@alberttherrien230]

Beta

[@pp-zu2tv]

@@alberttherrien230 no she's a very kind girl since she didn't feel no hatred towards the dispatcher.

[@margaretgrupski4548]

Dispatcher was a nasty disgusting person who had no business having that type of job.She probably got full pension,lots of benefits for being a pos.

[@margaretgrupski4548]

She was begging for her life,and that’s how she got treated.SMH

[@alberttherrien230]

p p nah she was a beta

[@msotrfan1]

She basically apologized for dying. The 911 dispatcher is disgusting.

[@birdieorourke5507]

Her despicable behaviour answering an emergency call from a distressed and frightened polite woman and making her last minutes on earth even more distressing by reprimanding her in her hour of need!

[@miac2382]

Right. Everybody makes mistakes smh. Apparently that 911 caller thinks she is perfect. She shouldn't have did or said that while she was drowning

[@eglol]

Mia C, the dispatcher probably does not believe that she is perfect. If there is anywhere that proves that she does, besides assumptions and "average Karen data" you might have, would you please let me know where? (I'm not saying she's a Karen by the way.)

[@Typical.Anomaly]

@@eglol Her snotty attitude is indicative of her pretentiousness. "Thinking one is perfect" isn't necessarily the same from person to person. She definitely has that "I think I'm better than you" attitude though, which I feel is equivalent to "I'm PeRfEcT; yOu'Re sTuPiD" in this case.

[@YouTubeExplore777]

Hope she gets treated the same way. Put herself in her shoes. 😥

[@cw2921]

She doesn't deserve to be forgiven.

[@bear458ziif-s]

it's frustrating when people choose the "moral high ground" over situations like this. it essentially sends a message that it's fine to do things without backlash and consequence. i don't see any problem with revenge or choosing not to forgive. in fact i believe it's healthy in most cases. to forgive in these situations is to ignore and push down feelings which is ultimately very bad for long term mental health.

[@harleylinnX]

@@bear458ziif-s not necessarily.

[@kaiyuVFX]

​@@bear458ziif-s I agree, the operators attitude was disgusting without a care for human life. That to me doesn't deserve forgiveness at all

[@ericwest881]

​@@bear458ziif-sGood thing it's up to them as to what they want to ultimately do.

[@moseslalmuanpuia8988]

​@@ericwest881yeah. They're free to be righteous idiots who get pushed around

[@luzgalan158]

Damn that “I don’t want to die” and this woman says “you gonna have to shut up” 🤦🏽‍♀️

[@vivians9392]

This ugly, inept dispatcher should be fired and never allowed to work in emergency services again...EVER!

[@nano2.038]

And should be locked up for that

[@bonitadejesus9027]

I hope she was fired.

[@azrael_stone4807]

@@vivians9392 or she should be in the same shoes that poor person went through and be the one crying for help

[@robinadams2782]

Honestly this may not be murder but I feel like it is if the operator JUST HELPED LIKE HER JOB IS she could’ve been saved

[@rylee0417]

It’s like the dispatcher doesn’t know how a flash flood works. They literally do come out of nowhere, it wasn’t Debbie’s fault she got caught in it.

[@clairufo]

It made me wonder what if this incident happened to the dispatcher. She wouldn’t also know about how flash flood works. Just sooo sad.

[@katie4720]

Rylee Homer ikr. that’s why it’s called a flash flood. it comes in a flash.

[@user-dm6cy8gl3p]

She acting like she drove straight into the water it really wasn’t her fault and she didn’t deserve to die because if it was an actual person trying to help her they would have told her what to do in the situation not yell at her.

[@not.a.sham.]

Thats why its called a flash flood, right? because its comes in a flash 😶

[@captainngoose]

Hence the name FLASH flood.

[@slim3rs172]

“This will teach you next time don’t drive in the water.” There wasn’t a next time because you felt that whatever bad day you were having was worth more than this woman’s life.

[@Newagebarbarian]

These sociopaths don't need a bad day they just like bullying people

[@coldwhitespring5004]

@@Newagebarbarian Yeah obviously a sosiopath. Andy *human* can hear the woman's great distress 😢

[@vanessawtff]

i hope the dispatcher hears debbie’s cries for help every time she closes her eyes. i hope she sees debbie in random people on the street, i hope she’s constantly reminded of debbie’s beautiful smile, i hope she sees the same make and model as debbie’s car at every light. i want this woman to live hell on earth

[@eglol]

Man, your comment is giving me deja vu and it thoroughly confuses me, but in my deja vu comment, I say something along the lines of "I don't agree with the last part which is a little extreme, but the rest is, if partially a joke, okay." I also recall it being on the KZbin app instead of the website. Hm.

[@Sssssssslf]

Me too! She needs to experience the same callousness as she inflicted upon beautiful miss Debbie in her final moments

[@weirdandwackystuff5064]

Yes.

[@crookedcrowstudio3135]

Couldn’t have said it better myself.

[@libbyyyyyyy]

Wow her last words she had to hear was “shut up”

[@nailgun_fgb]

no

[@libbyyyyyyy]

PokéKid not literally

[@thomaztronentertainment870]

that feels terrible, what a female dog 😾

[@Kherrera09]

How heartbreaking 😫😞 I hope Debbie found peace as she slowly slipped under, may God Bless her and her family 🙏🏽

[@remtherestorer]

No it wasn’t

[@bell9822]

“Please I don’t want to die” “Ok mam you’re gonna have to shut up” Going to hell definitely

[@axethepenguin]

100%

[@christinalewis3635]

Straight to hell

[@xavierramirezz2231]

Straight down

[@jezzbeary]

She said that before.

[@miguelr7216]

Etherix straight under

[@AsYourCruiseDirector]

If you’ve ever listened to the entire call, it is utterly heartbreaking. It is extremely hard to hear. She begged to call her mother and was told no. She asked the 911 operator to pray with her and was told no. At one point she asked how long it would take to die. Miss Stevens was an angel up until the end of her life. I wish I had known her. The world needs more wonderful, caring people like her. She is now with her beloved dog Sammy and her mother, who both passed right after she did. God bless you, Miss Stevens.

[@marcussudman9071]

Absolutely heartbreaking. Rest in Peace and Power, Debbie-

[@anawiseman]

This one haunts me. I think about it every so often. May Debbie and her mom rest in peace.

[@AsYourCruiseDirector]

Miss Debbie’s beloved dog Sammy passed away right after she did. They’re all together now. 😔

[@Sssssssslf]

​@@AsYourCruiseDirector 💔🥺😭💔

[@SharonWard-dx1sv]

Amen. ☁️🎺👼🌹🙏✨

[@livthejellysquid4443]

That dispatcher is horrible. She killed 2 people

[@jacobp.2024]

The dispatcher didnt kill her.

[@jemonus8426]

Jacob P. Yes she did

[@imjusttoojinnius8816]

Jacob P. She did

[@mmil2016]

@Jacob P what the dispatcher did was wrong and she should be ashamed of herself.

[@nine7702]

No only 1, 2 not rlly

[@wewewewewewewewwewe]

The dispatcher deserves a few years in jail to be honest.

[@tonym5436]

ALEXANDRA bruh lmao

[@minecraftsteve1593]

Only a few years? Life sentence seems fitting.

[@wewewewewewewewwewe]

Bendy_Is_Scary : Minecraft , Reactions and More!!! To be honest i fully agree but these reactions / comments had me thinking I overreacted

[@LazyPirate8]

Death penalty TBH

[@BudderB0y2222]

She’s a woman and a cop. That means no jail time

[@tashav7737]

I went to school with Donna. In Van Buren at Coleman. This sounds like her. She was always very blunt and didn't really care about how she talked or acted to others. That poor woman needed help not judgment. There were no consequences for Donna. This was all wrong in so many ways.

[@mtlwwarriors]

AND SHE GOT PROMOTED TO POLICE OFFICER TOO AFTER SHE QUIT THAT DISPATCHER JOB .....😢😢

[@Emlane09]

She probably acted like that bc she looks horrible

[@Woze899]

​@@Emlane09you cant give benefit of doubt to the dispatcher at all.telling a drowning lady to shut up in a rude way is just deplorable thing to do

[@madds0458]

Nah. She deserves prison time.

[@josiemcdevitt]

I’ve literally NEVER been more disgusted by anything in my life.

[@coolfred9083]

Well, there's definitely been worse but it's still disgusting

[@DOOOOOOOM]

You ever search up beastiality and you will

[@randomboi8577]

But wait *there more*

[@totallynormalman637]

First time visiting the internet I see welcome 🤓 sorry I'm a month late

[@TheDragonCorporation]

Josie McDevitt I got disgusted by myself once

[@chuuyaxo]

“Her family believes she died of a broken heart.” broo 😢

[@dennisreynolds6196]

That one guy who killed Kenny I am calling officer Barbrady on you

[@alyssafoley1439]

Lol

[@laylayspoons1817]

That one guy who killed Kenny that hit hard

[@stephshot_]

Unfortunately It happens . The stress on your heart from a loved one dying can make it stop 😢

[@chuuyaxo]

Laylay Spoons I bet it did ( ͡° ͜ʖ ͡°)

[@jackspring7709]

That's incredible that they forgave her: the poor lady was even apologising to that "dispatcher" as she was being belittled in her final moments. One of the worst things I've ever heard. The dispatched should have been charged and I hope that poor soul is at peace.

[@hurricanejaney]

for them to forgive that sorry excuse of an operator is an incredible act of compassion…not for the operator, but for themselves. i don’t think i ever could. that call is too haunting

[@jackspring7709]

@@hurricanejaney I agree. I don't know if I would have been able to forgive - in fact, I'd go one step further and say that operator probably wouldn't have been safe afterwards. Heartbreaking story. Some people.

[@wimzswimz9843]

Because forgiving makes the world beautiful

[@thatgirlshae6913]

RIP Debbie🙏🏾. She truly had a kind heart to apologize for dying. Most people would have yelled at the dispatcher and cussed her out, but Debbie remained kind !!! The world needs needs more people like her 😞

[@WZCRAMYRADE-gz2fg]

How is she hired??? THIS IS OUTRAGE!

[@karina_S13]

😠 tell me About it...

[@xoovo2218]

it was actually her last day on the job, she resigned before the incident happened

[@WZCRAMYRADE-gz2fg]

@@xoovo2218 how did you know?

[@WZCRAMYRADE-gz2fg]

@@les7613 This is no laughing matter

[@c.a.t1368]

@@xoovo2218 O.O HOW???

[@thornless2731]

“This will teach you next time to not drive in the water” Yeah, thanks to you, there won’t be a next time.

[@aestrix2237]

Zevon Sage your rude

[@coonyman7651]

Zevon sage shut the hell up

[@juviku]

Gary Clause i think it was a joke lol calm down

[@zevonsage8547]

I mean it’s true she will now know to not drive in the water

[@noizeyyt8881]

Thornless what’s the point of being a 911 operator and ur not going to help the person in need smfh

[@DoctorRickSanchez]

_That rude dispatcher looks like a literal loaf of bread._

[@carlogambino8594]

😂😂😂

[@Editslovejazzy]

And the Alaskan bull worm

[@terabaap1775]

This is so heartbreaking. The dispatcher is such a heartless person. Instead of boosting her morale, she tells her to shut up! Such a heartless being.

[@natehammar2336]

Ugh that's so bad that mean dispatcher disgusting

[@NadiaGirl1]

nate hammar I know I said that the dispatcher should go to hell on Facebook and people said that was mean. I was like why she was not compassionate and was not helpful.

[@kimf442]

So sad very sad it makes me upset

[@999Avin]

Fire her

[@lisariemer766]

I know

[@ghostalexis9913]

@@mydude8731 yah bro but she kinda just made her die dude that isnt a god damn enemy to forgive

[@RevingtonDalton]

The fact that they didn’t blur out the dispatcher’s face makes me happy

[@cheeseinballs]

@Kylie Richardson um...wat?

[@lookismlover6417]

@Kylie Richardson What?

[@Amy-fe6pk]

@Kylie Richardson bruh can you not?

[@k-popstan222]

Kylie Richardson what the actual freak!!

[@SoulfulSeeker-OneSoul]

@Kylie Richardson ma'am... You don't know what you're talking about.

[@myaeism]

you can tell Debbie was the sweetest lady ever. she was literally apologizing for crying. May she rest in peace. I hope that dispatcher never gets an ounce of sleep and is forever haunted by her words.

[@lexfushi8504]

What’s the point of being a dispatcher if you’re not going to help someone? Honestly, that dispatcher must’ve been having a horrible day, because her reaction makes zero sense

[@wimzswimz9843]

Forgiving is beautiful

[@Based_Gigachad_001]

​@@wimzswimz9843 No, it isn't.

[@wimzswimz9843]

@@Based_Gigachad_001 Hating isn't healthy for your body

[@Based_Gigachad_001]

@@wimzswimz9843 It's not hate. It's holding someone responsible for their actions.

[@wimzswimz9843]

@@Based_Gigachad_001 She'd been fired from her job as a dispatcher. What to expect further? To keep cursing her cuz she not only caused debbie dead but also her grandmother who passed away after 3 weeks?

[@HB-eq2hg]

It eats me up inside how she apologized to the operator before she died, so sad

[@zaina9250]

DragonHunts it’s really sad how she begged the operator and said that she didn’t want to die

[@limerime8674]

666

[@taradactule6052]

@@nlove9779 wow how awful..yea it was a flash flood evidently which means it hit fast and it was dark so I don't think she intentionally drove into high waters at all..we had a horrible horrible flood not too long ago and a man was driving..the water didnt look deep in the slightest and wasn't raging on the surface..he was seen driving one second and then he was just gone...the road had washed out and no one even knew and his car went into like 8 feet of water..it was so insane and incredibly sad..this whole thing makes my heart ache..she should have at least been met with comfort and kind words in what would be her last moments..instead she apologised and was ridiculed even while she was screaming in desperation in the literal final moments of her life :(

[@elmolong8102]

Mhm

[@anawehbe2660]

Why she gotta be so mean Damn I hope she pasted through that so she can feel though nerves you get when you’re in that kind of situation and when you’re a 911 call answer it means you have to have a lot of patience because you’re dealing with nervous people so if you don’t like your job leave

[@nat.7859]

Who the heck even hired her? She is the worst dispatcher on earth.

[@LpsPrettyPaws]

ikr

[@animusic8360]

@ْ i understand she's horrible, but don't fat shame people.

[@Zero-cu6re]

Once there was a dispathcer that told someone that got shot "deal whith it "

[@Logiepogey07]

ْ she has like 5 chins LMAO

[@melibustamante8802]

ْ Lmaoo

[@alexaltego]

I don’t know how that pos can live with herself after this. How can you be so cruel to someone so clearly in distress and it’s LITERALLY YOUR DAMN JOB TO HELP! 💔

[@KimyQueen_]

The fact that Debbie apologized, and was super kind and polite till the end breaks my heart 💔 RIP Debbie,sweetheart, I'm sorry that you had this horrible human being as the last person you spoke :( You were so kind Debbie 😔💛

[@boeman6702]

Why was she so angry? "I dont want to die!" "Maybe that will teach you next time not to drive in a flash flood." ITS NOT YOUR JOB TO LECTURE PEOPLE

[@roseshard3199]

Dont flash floods come fast? That means she didnt even gave her real advice You cant just "not drive in ze water"

[@Iloveamerica999]

Ikr

[@Ilovegrunge123]

Not sure why she was lecturing her if they were getting many calls about the same thing people's cars being stuck in the flood. She's acting like the lady was the only one. Maybe the lightposts went out its pretty hard to see if your going into a flooded area happened to me once luckily i was able to get the car out cause the water wasn't as high.

[@boeman6702]

@@Ilovegrunge123 Im assuming she just didnt want to help. She sounds like the teacher who says "Just ignore the bullies, youre giving them the attention they want."

[@ascent8487]

Besides the point. If she had been suicidal, driven into that lake intentionally, got scared and changed her mind, and called for help then that woman’s job was to be 100% dedicated to getting her help and trying to keep her as calm as possible.

[@prushaali4310]

The fact that annoys me is that Debbie had to apologise for crying because she’s almost dying

[@WCamden]

She did die...

[@jenniferlatreille8537]

@@WCamden I think she means while she was dying

[@BrightElk]

@W Camden she meant she was in the process of dying and it’s really very obvious and I think you know what she meant. I hate it when idiots choose to ignore the obvious context of comments.

[@cielthefangirl2876]

Lmao it takes 2 seconds to edit a comment don’t get butthurt

[@madison_2534]

@@WCamden duh

[@annabananna789]

The fact that the dispatcher was accepted into the Cardiovascular Technology program at Arkansas Tech and could possibly be pursuing a job in the medical field is disturbing. Imagine someone with such incredible lack of empathy is “helping” to diagnose and treat you. She shouldn’t be working in any field that involves human life.

[@ITSLILYUH]

"shut up." the worst thing someone could say in this situation.

[@mez1024]

"This will teach you to not drive in the water next time" Umm.. BUT THAT'S A FLASH FLOOD-😩

[@levineeliza123]

Could this dispatcher be more UNDERSTANDING?! If the dispatcher was drowning in the flash flood, and someone told her to shut up, THATS NOT VERY NICE IS IT??

[@daymoss9826]

Probably dumb to hire a person that is a 4-year old

[@brandondaniels2027]

Person: Calls 911 "help i have been stabbed" Operator: "You need to shut up. This will teach you to not get stabbed next time"

[@doppelsotria4620]

@@daymoss9826 4 year olds have empathy and start crying when someone else is.

[@daymoss9826]

@@doppelsotria4620 oh? Ok.

[@carlytinius3778]

It's sad that the last thing she heard was the dispatcher acting annoyed at her and telling her to shut up

[@sueb2898]

She won't hear that in Heaven. RIP

[@amyfmc1]

I agree. It's heartbreaking. Truly

[@teppi5119]

And one day it will be us.

[@kimc4757]

She even said “I don’t want to die” 💔

[@obediahsmith5824]

Sloth like

[@hectorrobles7449]

"This will teach you next time don't drive in the water" Well damn

[@cheriMontana]

That 911 dispatcher does not deserve forgiveness

[@Rose-jq3jw]

I HOPE THIS OPERATOR LIVES THE REST OF HER LIFE WITH GUILT, REGRET AND SHAME

[@nataliah.9101]

WHY DO YOU TYPE LIKE THIS

[@selma8337]

nataliah. TO MAKE IT MORE DRAMATIC

[@sergioperez3721]

LOL_BriellePlays HD whoa way too far.

[@sharknom8867]

LOL_BriellePlays HD As death could be an option that person would be gone there’s not much suffering tbh Here she can live out her days with the haunting fact she Killed someone

[@sevastopoop]

And hell

[@drewdarren5599]

The last person this woman ever talked to didn't care. She died with the last words she ever heard, telling her to shut up.

[@Ginger32]

Hope she goes to jail

[@rhianna3493]

@Pizza Dude why the happy face? actually, why 2016 text faces at all?

[@turtle4806]

Drew Darren that’s so true. No one wants to die that way.

[@raissasuwardhono]

Ugh

[@crankydeer7489]

Drew Darren that’s what breaks my heart the most

[@raysquiggz]

“This will teach you next time…” she didn’t even get the chance to have a next time

[@RetroGamer8048]

If I was a member of that family, I would have never forgiven that woman that told my sister or cousin or whoever to shut up. I would have asked her to either leave her position or tell her boss to fire her.

[@lunam9022]

i hope that dispatcher never has a peaceful night's sleep again.

[@Texaslawhorn]

The sad thing is the dispatcher probably still doesn't care and never will. I hope the same thing happens to the dispatcher. Karma

[@bongzilla4172]

Her name is Donna Reneau, and she was elected as Fort Smith’s Fire Dispatcher of the Year in 2019

[@Texaslawhorn]

@@bongzilla4172 Whatever award they gave her needs to be taken back and thrown in the trash.

[@bongzilla4172]

@@Texaslawhorn Hell no, that woman deserves to rot in jail.

[@Texaslawhorn]

@@bongzilla4172 well yes, that too. I hope she hears that poor woman's voice in her head every day for the rest of her life.

[@radrose8673]

She drowned???? I’m in disbelief that that lady talked to her like that.

[@Sweetheartbabez]

Yes. Just terrible.

[@jawadhaidar3037]

I thought she would of got saved and sued the dispatcher.

[@Barbara-bk5sv]

The dispatcher showed her real personality on her last day of work.

[@valbrooks2699]

Why can’t they hold that dispatcher accountable! How could anyone forgive that heartbreak!

[@Amyruler]

"I dont want to die" AND SHE ENDS UP DYING BC OF THIS DISPATCHER WASTING THE POOR WOMEN'S TIME TO LIVE!!!!

[@galaktikgaming4669]

Ik this is so sad and this stupid woman ugg

[@helm2247]

Either way she would of drowned, the cops/ambulance would've been slowed by the water

[@904_Florida]

Helm22 That is the unfortunate truth though.

[@MadCuzUBroke]

She was told to not drive in the water next time. What kind if dispatcher is that to judge someone that actually needs help asap

[@MR-pm9ub]

@@MadCuzUBroke i agree she done the opposite to what her jobs about. Lacks the care as a person too. Heaven forbid if she still kept her job.

[@XoXo_Dezi]

It’s sad to think that in the last moments of her life she has someone yelling at her to shut up instead of trying to comfort her

[@frank19593]

So true... No Comfort offered

[@watcherfortruth8319]

Dezi Lue and that someone is supposed to help her and she is apologising for something she didn’t do

[@sarahb7481]

It’s crazy. 911 is supposed to be there to help people who need help, and she straight up told her to shut up. Like damn that really made me cry 😔 “I don’t wanna die”

[@lyncaho4507]

Broke my heart 💔😢

[@TheStardusts_inthesky]

Wow I just had no idea that would happen to someone :-( if I could go to that service I will hug the family

[@Mixkayla24]

I couldn’t forgive her. That dispatcher needs to be held accountable for that poor ladies death. Disgusting how heartless and soulless she was. Im so mad for them! Don’t forgive that lady!!!

[@teresawest9536]

This woman was the sweetest soul. This was only a mile from my house and Debbie didnt deserve to be treated this way.

[@Fabian__.]

It’s a flash flood tf she talking about don’t drive in the water

[@urmum7461]

Fabian deadass

[@SipsTea-oh5kn]

Fabian she was doing her job. She was probably in need of money for her bills.

[@kasstories7311]

Stay Chill that’s not a damn excuse for telling a woman who’s life is in danger to shut up. She needs to get fired

[@theonlylyza]

Stay Chill a dispatcher is there to help someone not to tell them shut up. once again, if you don’t know what a dispatcher is, search it up because obviously you don’t know what they’re there for, dumbass.

[@artemis1style]

she was maybe not as aware as she could have been but that is no reason to be treated as grossly as she was. the last thing anyone should hear while scared and about to die is 'shut up'.

[@charlotteevans7868]

"she died of a broken heart" omg i feel horrible

[@excusemeum.iloveyou]

That picture of Ariana is everything

[@charlotteevans7868]

@@excusemeum.iloveyou why ty my friend

[@pehnutbota]

😭😭😭

[@bismarksarpey6256]

Charlotte me too

[@susanarnold4587]

Who died of broken heart?

[@badnoodlez]

there should be no forgiveness.

[@v.o.c_]

i hope the dispatcher lives the rest of their lives in shame and guilt. and i also want people that have met, or know the dispatcher to remind them of what she had done continuously so she can feel the deepest ends of grief. this is just unbelievable.

[@MrSamshy]

She’s clearly panicking and asking for help. All she gets “shut up” before she dies. That’s heartbreaking!

[@user-me3rt5lt2k]

The dispatcher is disgusting

[@scout1710]

I have u 1k likes!

[@pastelrainbows9068]

Her last memory before death was Calling 911 The dispatcher hanging up and telling her to shut up And minutes later She dies

[@MrSamshy]

TheChubbyChicken it doesn’t matter... for some reason I just got notified about my comment now. Now I remembered what happened to this poor lady. God have mercy on us.

[@m3rkefficial385]

She said “this will teach you next time to not drive in the water” now there is no next time😩😤

[@angelika_munkastrap4634]

and she cursed her too, you're going to have to shut up, she said, well she's shut up forever now

[@alishagmartinez]

Oh my goodness...

[@oaxaca3000]

1:00 Por eso es.... (talking in Spanish =that's why)

[@paulinoxiquin6968]

😂

[@heckingoodboy]

Rip tim

[@nataliejoneshronis9412]

That dispatcher is heartless and disgusting! She should never be able to guide any situation for any human being ever again! God Bless this special woman and her family. My heart is with you. ♥️

[@shaynewheeler9249]

Titanic 2 engine cylinder engineering room

[@shaynewheeler9249]

Titanic 2 engine cylinder engineering room

[@shaynewheeler9249]

Titanic engine cylinder engineering room

[@Jazzzzzy007]

How horrible that the family will have this horrible recording of their loved one not getting help from 911. With her begging for help/compassion.

[@sunrise_is_better9562]

She was like “I don’t want to die please” and she died I just can’t 😢😢😭😭😭

[@blurryoceans5661]

sunrise_ is_Better same, the whole story messed me up 😭

[@grenks6387]

We will die and can die any day

[@overworked1084]

Can you send imagine how this dispatcher likely talked to rape victims? Probably told the victims that they should not send mixed signals and next time they will no not to go outside without being aware of their surroundings.

[@mar5423]

I hate that her last conversation was with that nasty witch. Shouldn’t have that job if you lack empathy.

[@Bignfluffy]

That hit me hard how can people be so cruel

[@sararogers2435]

You’re supposed to be comforting not saying everything is their fault wtf that dispatcher never should have been a dispatcher

[@kehlanienthusiast]

I know right! This is just sad!!

[@Luckilucci1456]

That dispatcher more stupid than my ex girlfriend

[@maxdigiuseppe1543]

@@Luckilucci1456 damnnnnn

[@maxdigiuseppe1543]

@C H HAHAHAHHA

[@benhart929]

@C H no need for hate on a sad video like this.

[@donovan2723]

I just listened to Debbie's final moments.. and learned we lost a soul we all need. I'm touched by her kindness. I'm touched by her family's kindness. May she rest in peace.

[@Sarah-ts1jh]

This is the saddest thing I've ever heard. Rest in peace debbie

[@MsChantalm]

This actually made me cry to think how she was treated in her final moments

[@Alexia-nm5ix]

Ikr

[@momo-xy9yz]

me too😭

[@jayweber4297]

I cried too. That operator had no compassion for that poor scared woman. Rip

[@luzhernandez5321]

Heartbreaking

[@dylanweaver7115]

chantal murray oh well god wanted her

[@StupidNSimplesns]

She doesn't deserve forgiveness. Telling a woman begging for help, saying she doesn't want to die, to shut up and not helping. Disgusting excuse for a human being.

[@peterrabbit378]

I agree. She's a word that rhymes with runt.

[@njoadj123]

@@peterrabbit378 hunt

[@juuloveh]

peechy keen Because her character compliments her appearance very well.

[@arikakarin2323]

I asure you hatred wouldn't fix a thing and the dispatcher would get what she deserved.

[@TheRisky9]

No one deserves forgiveness. If it was deserved then it wouldn't be forgiveness.

[@tokuko9027]

This dispatcher makes Satan look like an angel.

[@kiminowak8295]

Whoa! Sick burn😆

[@tokuko9027]

@@kiminowak8295 Thanks bro.

[@Utonian21]

Victims families really need to drop this whole: "forgive no matter what" mentality. Some people don't deserve forgiveness

[@Utonian21]

@@sherrychu3916 So forgiving them is the answer? Hell no. You can learn how to cope with your loss without forgiving someone when they don't deserve it. FOH

[@dein3918]

I once fought with someone because he was commenting that a drunk truck driver who killed 6 people including a baby should be forgiven because it has already happened and nothing could be done now. The disrespect to the victims ❌ He was also proud that they forgave someone who did hit and ran on their deceased grandfather. It was so ridiculous. How could he just downplay the deaths of the victims and his own grandfather who had such horrible death. They all deserve justice! His grandfather didn't even get his justice and he was proud of it. He also acted like he is way better than me because he can forgive murderers and criminals. He is a self righteous religious guy.

[@TheMW2informer]

@@dein3918 you gonna tell someone else how to feel about something tragic that happened to THEIR loved one?? Seriously?

[@justthatgirl-ct4jo]

I agree.

[@zellanutellaa]

I agree

[@Clxpz.2x]

The fact that she said, "i dont wanna die" and, "im Scared" makes it worse a

[@sel7547]

:(

[@passivedre]

What makes it even worse is that she was found dead

[@candiedpeach1280]

When she said “I’m scared I don’t wanna die” my heart broke :(

[@47dark]

@@jufka5879 this is no time of sarcasm, Samurai!

[@mannamedisaak3316]

A girl that told her to shut up deserves to be fired

[@sanchekl76]

Isaak Costa was her last day anyway. She was leaving the position.

[@hannahhoad5319]

Isaak Costa I second that

[@jimb.7523]

Well, since firing isn't an option, send her to prison for manslaughter.

[@hannahhoad5319]

Jim B. I absolutely agree with that one

[@joshriver75]

@@sanchekl76 is that true? How do you know that?

[@Nickywhispersasmr]

The fact that this beautiful soul was so kind in her last moments and pleaded she didn’t want to die but died still is what breaks my heart.

[@KendallManning-um2mq]

The definition of when it’s to late apologize smh what kind of world do we live in

[@gabesuxx2132]

The DESPAIR in her voice. How could someone be so heartless :(

[@whyyousmilingwhenyournexth4047]

Bet dispatch can't sleep....

[@cik.ninette]

@@sup_monica3597 true

[@gypsy-id7gv]

Yeet

[@mohamedhabib6437]

Me a high schooler: new eh?

[@dumzoawillofficalfpdd4565]

@@mohamedhabib6437 not funny didn't laugh

[@JaytheblueJ]

If you CAN'T save someone, the least you can do is comfort them. You can't reasonably expect every person to survive but at least be a decent human being. It costs nothing to be polite.

[@aleksealijosius7241]

ikr, i mean isnt that one of the purposes 911 operators have to serve? like once (and i know these two situations arent to be compared) i had to call 911 in order for them to check up on one of my friends who said she was about to end her life, and i have to clarify im in middle school, so i was panicking, sobbing and the 911 operator was trying to get me to stay calm and comfort me... thankfully my friend didnt end her life

[@runisa]

She could have at least try to keep her calm

[@arlette178]

Yes ur right!

[@mermaidbrynlee2201]

THAT WAS THE WORST DISPATCHER EVER

[@roxyagogo0810]

Just devastating. In your busiest time your true nature comes out. This really made me rethink the way I interact with people. The fact Debbie kept apologizing for getting into the water to this sadistic dispatcher in her final moments is just heartbreaking.

[@shaebubblegum3212]

Telling her “maybe next “ is very messed up and I hope she felt bad after hearing back what she said

[@Ayzlxn]

I hope that “dispatcher” will always think that she was the reason someone died. This is just unbelievable...

[@kevynvybes]

2 ppl.

[@alessiocece2098]

Maybe Not the reason but she didn't help or wasnt there for her! Also, trying to "teach" her in a rude manner!!

[@timmytan1254]

2 peoples

[@djayostormx1522]

She should get fired

[@logangonzalez-patton3121]

Her friends probably left her

[@gabifrierson2370]

This woman sounds like she’s so sweet . How could you be so heartless to someone is so scared?

[@helm2247]

People do it all the time, in something called the world

[@gabifrierson2370]

Helm22 it was a rhetorical question 😒

[@helm2247]

@@gabifrierson2370 just adding some light on how the world really is

[@gabifrierson2370]

Helm22 I also live in this world ... so I know . Lol .

[@helm2247]

@@gabifrierson2370 nice

[@user-pp9dq6cd5i]

I hope the people in the dispatcher’s life remind her of what she did every day

[@forlife84]

What a horrible way to treat a woman in crisis. That is so sad.

[@Sad-gb7nv]

My heart! I would of never forgave her, Debbie’s last moments were spent being yelled at and scolded by some disgusting ogre!

[@hannahhoad5319]

My Crustyy Forehead I agree with you on this one

[@mlapointej]

@Gizzmose2002 actually the Bible said God will forgive whom he will forgive but of you it is required to forgive all men

[@Yato_011]

Shrek cough cough

[@kush225]

I hope someone who knows that dispatcher finds her and beats her, let her apologize

[@Sad-gb7nv]

Farhan/ Power Shrek looks better than whatever that thing is smh 😔

[@Inndifference]

“I couldn’t see it ma’am. I’m sorry or I wouldn’t have” so sad that she is saying sorry while being a horrible situation 😥

[@jessicaps3412]

So sad.

[@JustAluane]

562 likes but only 1 comment wait no it makes two comments cus of me soo yeah 562 likes but only 2 coments

[@puggo1357]

@@JustAluane does it matter?

[@JustAluane]

InSa1nz Here I know dude I was just pointing it out

[@bradleymeyer9775]

the water swept her car away, even if she saw the water or kit she could do anything, that dispatcher should be fired.

[@E3XTR3ME]

the mean dispatcher honestly disgusts me, I bet if her parents saw her being a big disappointment to Earth they would hate having her as a daughter.

[@kignznui]

the dispatcher absolutely did NOT deserve to be forgiven.

[@artemis5557]

"Her family believes she died of a broken heart" One of the saddest things i've heard

[@fabolvaskarika7940]

I couldn’t forgive her. I would sue her, or rather if legally possible try to hold her accountable in criminal justice. Maybe if she got her punishment, and have remorse, then... maybe.

[@tapercarp5961]

I’m glad I’m my country the execute suspects even if they didn’t kill directly

[@outsidersongs2682]

As a mother you just would, if your child's last moments were this cruel, heartless and lonely. The victim sounds such a sweet person. Her apology is heart-rending. I have tears on my face. There must be something very wrong with that dispatcher. Something very wrong indeed. She sounds like she enjoyed inflicting that cruelty.

[@Miss_Cherry]

No she drowned

[@keepbreathing2231]

@@Miss_Cherry not her, the drown victim's mom died soon after she did.

[@smokythedog9217]

I actually thought Debbie lived until they said she died. I was speechless. That officer should be locked up. ✊

[@jaysontatumfan1015]

yea same I thought she survived :(

[@alphxxxx]

I live in the same city. She resigned and since she did that they couldn’t investigate her because she didn’t work for the department anymore

[@swornfnroastzyt2861]

No lol eitherway the dispatcher couldnt do anything saying shut up or not wouldnt have effected the situation by any means she was meant to die so she died period.

[@Sebastian-tx6ik]

@@swornfnroastzyt2861 she still didn't have to be rude.

[@swornfnroastzyt2861]

@@Sebastian-tx6ik true but didnt matter anyway so🙄

[@TinyLittleSilver]

That's abhorrent that such a dispatcher had such an attitude. Never supposed to be so lacking in care in a time of need. Can't believe Debbie basically had to apologise for dying and to have to hear that operator as her final voice to hear.

[@cocoku23]

Her entire family was so sweet and kind. I really pray and hope that they’re doing alright now :(

[@crispynuggets1580]

“This will teach you next time don’t drive in the water.” 1. It’s a flash flood 2. Yeah, next time in heaven

[@emsblack4685]

yes, she will definitly go to heaven, such a sweet lady. RIP

[@buchan448]

@@emsblack4685 no she won't as there is no such place

[@emsblack4685]

@@buchan448 what good did it do you do write that, insulting my religion and many other's?

[@jjafs1008]

And it was dark

[@jjafs1008]

@@emsblack4685it's not being insulting he doesn't believe in heaven neither do I but why does that matter

[@Pinkheartbwell]

what were the consequences to what the dispatcher did? Its so upsetting. That beautiful soul had to endure speaking to someone so evil in her last moments on earth. God help her precious family.

[@wildb647]

Donna Reneau who was working her final shift after giving her two weeks notice, faced no criminal charges in Stevens’ death.

[@pickledbread2036]

They're stronger than I am, IDK if I could be so forgiving not so soon after. Even if it was her last day or she "didn't realize the severity" it doesn't absolve her of being so cruel.

[@lovelylori5147]

You help the girl. The girl is DYING. IT DOESN’T MATTER IF SHE DROVE IN THE WATER. SHE IS LOST HER LIFE. AND SHE APOLOGIZED! TF

[@beanos1145]

I like those sunny vibes you giving off

[@elizabethrobson8431]

@Beanos shut up

[@beanos1145]

@@elizabethrobson8431 nope.

[@Filapap]

But why did she drive in the water...use brain for gods sake

[@beanos1145]

He changed his name

[@katrinat.garcia9334]

What's even more heartbreaking is that her family forgives the dispatcher but has the dispatcher even apologized? Is she the least bit remorseful? I highly doubt it.

[@ItsMrstoyouboo]

The dispatcher needs to be in prison. I hope she can't sleep ever again.

[@hdkmti8406]

The household shouldnt forgive her, they take prison action. THIS WAS NOT OKAY.

[@clipcentral2380]

i mean, it’s very hard but you should always forgive

[@clickbaitmagician7989]

@@clipcentral2380 Not true. If someones actions cause the death of another person, there is no room for forgiveness.

[@clipcentral2380]

Clickbait Magician well if you’re a christian like myself, you should always forgive

[@zombieleelee]

@@clipcentral2380 I'm a Christian but God didn't forgive Eve

[@dmason5249]

@@clipcentral2380 Says whom 🤔🤔

[@crazykrish3684]

I felt so sad when she said, “I don’t want to die.” It was especially sad because she was only in her 40s and she genuinely wanted to live out her life

[@LowBudgetJustinY]

Yeah and her last words she heard before she drowned was "shut up" that is messed up..

[@ellebelle6439]

It's sad no matter how old. Even if she were 90 it would be sad. May she rest in peace

[@JoJo-lg8hr]

@@LowBudgetJustinY And being blamed for it! The dispatcher pretty much told her it was her fault. "Well that'll teach you to drive through water," Disgusting 😒

[@Solo-Road]

I feel awful for Debbie Stevens and her family. However, Ms. Stevens did absolutely nothing to save herself. I understand she could not swim but my god, hold onto the vehicle and try to climb onto the roof.....something. She just sat there screaming and waiting for someone else to save her.

[@SFVnative]

@@Solo-Road--Why is there such a thing as not being able to swim? A puppy can swim. Just dog paddle and kick your legs.

[@hannah_31]

This dispatcher is disgusting i hope her family never need help and get someone like her.

[@tharushakarunaratne3692]

how is she a dispatcher when he tells them to shut up?

[@blazedkarma3841]

I feel like the operator’s name was a Karen…

[@dankmemer6987]

Blazed Karmaシ Yup

[@m95antonio0_4]

Yeah... she also probably wanted to speak to ur manager

[@SecondEvilEx]

Lol

[@elaina5750]

Blazed Karmaシ shut up

[@beserkzo]

Or Wendy or Rachel idk I just have a feeling these would be the names of someone like her

[@IPADACC0UNT]

This dispatcher is so horrible, Why would she say “Shut Up”

[@cirecire4887]

@Kylie Richardson two words, you're racist

[@jorami4838]

@Kylie Richardson she's not even black wtf

[@jusklipz9731]

@@cirecire4887 what did she ssy

[@jusklipz9731]

@@jorami4838 what did she say can u please tell me

[@jorami4838]

@@jusklipz9731 she said something like, "it's because she's black"