Feature Shorts: Customer Service Management: Business Portal for B2B organizations

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ServiceNow Community

ServiceNow Community

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Business Portal is a new B2B Customer Portal for CSM that delivers consumer grade support experiences. The Business Portal includes new navigation and leverages a library of Configurable Portal Widgets for a no code/low code administration. This new business portal replaces the former B2B(/csm) customer portal All new implementations for CSM B2B organizations should leverage this reference portal.

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