FedEx Messed Up Big Time...

[@MegaLag]

**UPDATE** Confirmed internal sources at FedEx have revealed the cause of the delivery mishap. The barcode on the parcel was directing the system to deliver to Hong Kong, despite the correct address label indicating the destination as Greenland. The issue reportedly arose from an inaccurate input by an employee in the internal manifest. Additionally, the sources have indicated that a FedEx customer service representative had alerted hub staff to the error early on, yet it took multiple emails over the course of 10-12 attempts before any action was taken. This raises serious concerns about potential flaws in the company's internal processes.

[@TheLordOfNothing]

FedEx, DHL, and others seem to be in the stone age. I think if you want to get an AirTag to North Korea you're gonna want to send First Class Mail through USPS. We actually have real sorting machines unlike some others I could mention...

[@ComradePoop]

In the middle on corporate restructuring merging Fedex Ground network (US and canada only) with the Fedex Express network eg 1 truck per address instead of 2

[@obailzy]

Coming from an Express worker. Y’all don’t know the half of it

[@bielikm99]

How can a barcode come out bad from a printer to specifically only redirect to wrong country

[@odddreams1012]

I work at a FedEx office. The number of times packages get returned to our location because someone uncovers a covered barcode is *hilarious*

[@GTNTAnimations]

This guy's channel went from using airtags to do some cool experiments to exposing an entire billion-dollar shipping industry.

[@Ok-lu8gx]

ok

[@Benhutchie22386]

@@Ok-lu8gxI like your username

[@ckm-mkc]

I think the shipping industry is more like trillions of dollars, not billions. Maersk revenues are ~$30b/yr and that's only one company.

[@EpicRails]

And we all here for it.

[@MrRob33]

They sent a hit man to silence him but he went to the wrong address.

[@Elbown]

This parcel has traveled more than most people do in their lifetime

[@MegaLag]

Indeed!

[@No1Adventures]

@@MegaLag I have been following you from the start of this channel will you ever get your AirTag back?

[@mr.2minutes161]

im still stuck in 1 island in my entire life, the furthest i go was like 2 km offshore

[@ilovejerryrune]

uhmm akshually🤓 "An average person walks approx. 104,426 km (64,887 mi) in their life"

[@dynamicmotion1735]

@@mr.2minutes161 lmao i've travelled by plane over 250,000 miles and im 15

[@OldForestWitch]

Living in Finland, I'm amazed when anything sent by post makes it anywhere at all. Our "service" providers here is absurdly bad. Recently, I had something sent from someone who lived only eight kilometers away but because the postal package delivery points around me were "all full", it ended up being delivered to a service point six kilometers from me. This happened again with a parcel that was coming in from Denmark. There are more than a dozen service points closer to me than that one six kilometers away and I just staunchly refuse to believe that only this one has spots available. All of these areas are similarly populated.

[@alastairwood7277]

I had further issues getting a parcel while in lived in Finland from abroad. It took 11 weeks to get a parcel the size of my hand, and at one point was going to cost me €185. After that I never got anyone to post me anything too much hassle 🤣

[@-Primer-]

Sounds like a business opportunity to me.

[@nardalis4832]

or when its home delivery and they want to put it in my postbox but 'apparently' the postbox is full so they take it to a delivery point 20 km away xD

[@JeremiCzarnecki]

Interesting! Out of all the Nordic countries my companies delivered to (and we did ship thousands of parcels), I've found Finland to be the least problem-prone. Once the parcel was with Posti, it was quick, efficient and customers picked up their deliveries without delay or reporting errors. PostNord in Denmark and especially Sweden had generated far more complaints regarding their choice of pick-up points, which we received and had to resolve with them as the customers were dealing with us. That said, PostNord overall have been providing an exceptional service standard and been very helpful and prompt in resolving any issues. I cannot say that of DHL Germany, who seem to be constantly baffled by the parcels they receive. Once in a winter peak (not the Christmas one but one resulting more a peculiar alignment of bank holidays across origin and destination countries) they left out entire containerloads of parcels in the snow when they couldn't process them on the same day in Hamburg, and later seemed to forget about those, discovering them after a week. We only learned of that through an insider. They are also absolutely unable to sort out any domestic, pardon the pun, sorting issues. If the parcel ends up hitting the snag, they tend to send it back all the way rather than redirect to the proper DC or try to resolve the issue on location.

[@rockstardonut777]

Finland is the country where you have to go to a kiosk to receive packages? This system is so absurd. The whole point of mail is to be door-to-door. People can have disabilities, making this trip very difficult.

[@thewhitefalcon8539]

Making sure that ping-ponging doesn't happen is a big concern in computer networking. Routers don't mis-read labels or attach the wrong boarding pass, but if two routers have different ideas about how the network is connected, like if one knows that a connection just broke but another one doesn't, they can pass the same data packet back and forth until it times out. Of course, this happens and resolves itself at computer speeds, in a matter of seconds, not weeks.

[@acebulf]

What is networking, if not shipping tiny parcels of light?

[@thewhitefalcon8539]

data packets don't come with tags saying where they've been, but parcels do, so they should make a rule like if a parcel goes back to the same location 3 times, it gets pulled out and a human has to review it.

[@Slavolko]

@@thewhitefalcon8539 Don't data packets have source and destinations fields in both layer 2 and layer 3? That does tell a network host where the packet was one hop ago, so maybe you mean that data packets don't maintain a lengthy history of where they've been, which would indeed be true.

[@thewhitefalcon8539]

@@Slavolko From a layer 2 perspective it's a whole new packet every time it goes through a router (and it came from that router). From a layer 3 perspective that only tells you the original source and the final destination.

[@Slavolko]

@@thewhitefalcon8539 I forgot that the layer 3 source remains the same and that layer 2 doesn't directly know the layer 3 destination address. Besides that, I get the idea that there's no tracking history for data packets.

[@McRun_Away]

I loved how this started out as a fun idea and it has turned into a need for a revolution for the mailing system of the world

[@Hojitashima]

As a former Parcel Sorter in Denmark, I can say must problems also comes with high stress due to keeping up with the 1600 parcels / hour sorting. Giving barely 2 secs to sort, leaves a high risk of sending a package to a whole other part of the country

[@MegaLag]

I could imagine. Thanks for sharing your insights!

[@Snalle]

As a mail carrier, I can confirm that there is indeed a lot of stupidity and ignorance in the postal sector. The overall vibe is that no one cares for the greater good and about making things right. It's about doing your hours, making your money and leaving the problems you create for someone else to solve 😃👍(although not me of course, I am a local hero)

[@thekrustychub5038]

Whole postal industry is quiet quitting lol

[@BrianSmith-lo3mj]

@@thekrustychub5038 FACTS!

[@lelandunruh7896]

My father worked for the USPS for a short time back in the late 60s. He said that even then he thought it was on the way down, as they were doing stuff by hand which a machine could've done. Things haven't gotten much better, I'm told.

[@phylippezimmermannpaquin2062]

I can confirm. Its ghetto in here

[@AtomicAudioOfficial]

I once brought a desk, from Germany -> UK. It came in 2 boxes via UPS. I watched the tracking history, like a hawk every morning as it was already 2 weeks late. I watched them load both boxes onto the van at my local depot, then watched them take 1 box off. The first box came to my house that day, but the second box went back to Germany, then to Italy, and then arrived at my house 3 days later... They never explained why they did that.

[@MrCobo04]

After watching your channel for past few years. Then one of the managers at work complained that his daughters golf clubs were lost, i told him to get some airtags and put one with the clubs. Since then he and his daughter know just where the clubs are. Usually in transit shed heathrow having missed the flight. So thanks to the channel. His semi pro golfer daughter knows just where her clubs are and if delayed can made arrangements locally

[@MegaLag]

They work like a charm! Glad my content has been helpful :)

[@CatsT.M]

Incredible that you become an amature investigative journalist while just trying to make a KZbin channel. Also, when I saw the original AirTag/DHL video I genuinely thought you were a well-established KZbinr already which is quite impressive. Genuinely incredible the research you do for this.

[@MegaLag]

Thanks for the kind words, Cats. Always happy to hear that people are enjoying the content :)

[@hogcheez]

I work at a DHL CVG Hub, I see errors and misshaps almost nightly. We do 200-300k piece counts nightly and God only knows how many of these parcels are errors. Kind of mind blowing

[@mineswah4363]

I work for a big mail service in a sorting center and bags getting thrown around from town to town is not unheard of. We had an incident where a bag was getting sent between 4 cities for about a month. What was happening was that the label on the bag had been damaged, normally this isn't a problem, you just check a few parcels on top and see where they're going, but in this instance, somehow the top of this bag had been missorted with random parcels. So someone would take the parcel at the top of the bag, read it and would send it to the incorrect depo. The only reason this was found out was that someone recognized that the bag had already been sent to that location the night before and tipped the bag out and resorted it.

[@Lampe2020]

My grandparents once got a christmas package in early spring because it was addressed to "Austria" but sent to "Australia". The oranges and chocolate inside were inedible by then...

[@larry365]

I find it fascinating that they actually use DHL branded vans in NK. Not only that, but it says "Deutsch Post" and "The mail and logistics group" in English. I can't imagine why NK wouldn't just use unbranded vans and uniforms.

[@cheman2925]

NK also has bought a couple of subway carts from Germany. Was really surprised when I saw a documentary about NK and it just looked too familiar.

[@MiGujack3]

My bet is they (NK logistics) are taking advantage of free resources provided by DHL. Why bother getting an unmarked van or get new clothes for your employees when you can just ask your business partner to provide them. I don't think NK people know what DHL is and if they did, it's not like it's some evil propaganda. From DHL's perspective this costs them pennies and they get their brand shown around. They could remove the branding, but that would be a pain and it's clearly unnecessary. NK logistics clearly doesn't care and that's fine.

[@KarlRock]

Have they offered you a job yet??? Another great video bro 👌

[@MegaLag]

Haha thanks bro! They should definitely hire me as a consultant 🤣

[@Boredistan]

Salamunaliekum karl

[@joopie46614]

can you please fly me to india for free

[@fred-youtube]

@@MegaLag Try sending Royal Mail another email asking them to contact China Post directly

[@BaldMancTwat]

Whistleblowers get sent to prison, not offered a job. Unfortunately.

[@garfieldandfriends1]

Imagine if FedEx team up with UPS, it would definitely be FedUp 😂

[@Toruntk]

ha ha

[@swagmastergreen1074]

they already do team up were running ups boxes at my fedex location constantly

[@ComradePoop]

Nice joke but if you want to be realistic The US Department of justice will block it on anti trust ground like the EU did to UPS when they tried to buy TNT Express and fedex was allowed to

[@VADemon]

I randomly found your first video back then, today it's an instant like. This is a never ending series of "nobody cares about your parcel". Thanks for showing us the internals!

[@MegaLag]

Thanks man! More content coming!

[@ATM648]

Megalag now stands for the delays in postal service

[@MegaLag]

Or my delay in making videos 🤣

[@ATM648]

@@MegaLag lol

[@Tiakreiss]

Okay, so I work with FedEx and to be honest this is the first time I have seen such a thing happen to a shipment, yes missrouting happens, but I have never seen it to this extent... Oh and the reason for why it goes so much to Paris and Guangzhou is because that's major hubs in Europe and Asia. And yes the most likely thing is that something was wrong with the manifest (most likely only for this shipment), which resulted it going between the 2 hubs (return and send out again and again). This was until someone noticed there was an error in the systems and corrected it to then be sent to Belgium (Leige) and afterwards with the only FedEx flight route from Liege to Copenhagen. Oh and FedEx doesn't have any flight routes to Greenland, so afterwards it's instead shipped by an external company for FedEx.

[@Empty7775]

Exactly, well stated.

[@tuukkasalmi276]

And the package was from thailand where they still ship packages with handwritten labels...

[@x_x_w_]

​@@tuukkasalmi276we still do manual airway bills in the states.

[@AlexanderPrussak]

from a guy who sent air tags around the planet to raising awareness about serious issues in the parcel industry

[@MartintheTinman]

Years ago one of my parcels going from the UK to Australia was miss sent to Bermuda. They had stickers marked "miss sent to Bermuda". Funny thing is that it arrived quicker than if it hadn't

[@ATM648]

Can we take a moment to appreciate how the subscriber count in the intro is accurate

[@BrassPlayr]

For now

[@OKayD3N]

@@BrassPlayr it updates every video

[@BrassPlayr]

@@OKayD3N Ah I see

[@sj-red]

@@OKayD3N I noticed that this video, I think it’s a cool Easter egg to be able to retrospectively see the growth of the channel. I know Socialblade exists but this is just cool without having to go through that extra effort.

[@alanmok8783]

I absolutely love it that you started and continue to work on videos about the postal industry, which is in much needs of explanation and exploration!! I'm rooting for you!!

[@crsmtph]

This has a thick layer of lore and I am here for it.

[@ScottGrammer]

You forgot the last stop in any FedEx trip: the Automatic Package Destruction Terminal, where no matter what you ship to where, it is completely destroyed before it arrives.

[@luukzuidema7031]

I'm Dutch and the weird thing is that PostNL still offers service to North Korea when I go onto their website, while, if I go onto DHL's website I cannot get service to North Korea.

[@Steamrick]

So... send an air tag?

[@MegaLag]

Really? I get an error for North Korea on PostNL

[@RehanFernando]

I'm not sure about other countries. But, in my country (Sri Lanka) DHL, FedEx, UPS and TNT are represented locally by agents, which are local companies. They all use the DHL/FedEx, etc logo, and you can only find the name of the local agent when looking it up. Or when a dispute arises 😅😅

[@MegaLag]

Interesting! Thanks for sharing :)

[@tripcopeland3420]

They are franchises, just like your local McDonald's restaurant.

[@carcar2670]

6:22 bro was messaging at 2:24 in the morning. That's some dedication!

[@MegaLag]

🤣

[@PRH123]

In this case, most likely although the mis-code was identified visually (confusing country codes AT and AU), the sort system data (separate system) was not updated by the manifest system data. So upon scanning, the old incorrect data is used for sorting again. A contributing factor would the Belgium location, whose sort system is only now being implemented (post integration of the two companies, FX & TNT).

[@ncubesays]

The expenditure of postage stamps is most probably for archival purposes for new stamps that get issued that year from around world. Great video

[@MegaLag]

Thanks, glad you enjoyed the video! You’re right, it’s for archival, but they also collect historic stamps and do other stuff too. It feels like a waste of money in my opinion. Letter volumes have been declining since 2000. Feels like a stupid tradition. They need major investment / revamping in their tooling used by national postal operators around the world. I looked into some of their systems, and they look like they haven’t been touched since the early 2000’s.That's where they should invest their money.

[@RomitHeerani]

@@MegaLag sounds like this is where the stamp collector AI horror story came from, if not it does show how easy it is to end up in that scenario

[@cameron7374]

@@RomitHeerani "Something something corporations are just a lesser form of AGI."

[@NickHolder24]

I once shipped a necklace USPS first class from Mississippi to South Korea to my girlfriend(now wife). It was shipped at the end of November or the first of December. It was meant to be a Christmas present. I had paid and put the label on it before taking it to the post office. When she took it she put in North Korea. I saw it and she said since it was a Saturday she could not fix it now but would do it on Monday. I should have taken the package back from her then but I did not. I called Monday and she was not working that day and they had already sent the package out. The package then started circling the US going from distribution center to distribution center. Some it went to multiple times. I went to the post office to just have them send it back to me but that took a long time. It made it back to me on Valentines Day. I ended up just waiting till I went back to South Korea in the summer to give it to her. I did not want to risk going through that again.

[@somerandompersonintheinternet]

2:59 My dad had a secret second family. And he always had a lot of travelling miles. This hit hard.

[@A1C6]

I once ordered a rc car off Amazon, went on school camp then got back and turns out it was cancelled. But guess what, they cancelled it to RAISE THE PRICE!

[@kmauldin03]

It’s been an interesting experience to follow this series about the AirTags while shortly after I ended up getting a job at FedEx. I’ve seen a lot of weird packages but I think this one topped any of mine. I work everyday to try and provide the best service I can to my customers.

[@JReybabay]

Just discovered your channel…cant wait to be here with you when you eventually hit 1 million subscribers because this channel is legit. Got my sub!!!

[@kannbeats]

Love this series ✉️ you shouldn't stop until your package is finally delivered to North Korea 😂

[@XER0GRAVITY]

Imagine it eventually does 😂

[@norbert.kiszka]

Main sorting facility of FedEx currently is located at CDG (Paris) airport. I was there couple years ago. Its quite huge one machine in one huge building. Couple floors (dont remember how many). Shorter side of the building is about 20 meters (60 feets) - measured by eye. Longer side... dont know, but it takes about 10 minutes to walk from one end to another. What was surprise for me, very close to this building, many many many Boeings 727 (produced 1962-1984) was parked and everyone was clean like new, everyday. I still have expired entry card for this facility.

[@BvndBynd]

Royal mail will be sending the parcel until its death

[@gblargg]

If the bags are mislabeled, how do they know that the parcel is even in there and going to these wrong places? It seems like the tracking for the parcel would actually be wrong; it would be tracking the containers it's supposed to be in. The Airtag would of course show the real path.

[@edwardjoseph8007]

it happens a lot locally across states/cities too, you get somebody that keys the wrong zipcode by a digit and now it's looping between two hubs for weeks until someone sees the envelope with 10+ stickers

[@Albino.Monkey]

Its awesome to see this channel grow from 1k subs to 200k. Wow 👍

[@Tomte4Play]

Crazy how things change, i recall when i randomly got your first Video recommend last year and thought when i watched it. This channel must been a (known) hidden gem wich KZbin recommended me to and as i looked up the channel page with only one video and a small amount of subscribers i thought can this really be true ? Also i thought this guy’s channel gonna skyrocket because the high quality content and looking at the channel now i was right :) One of the few channels that still produces great content:) And sorry btw for my bad grammar i haven’t used writing English in like 6 years

[@Kyuunex]

I never thought anyone would make an interesting 13 minute video about logistics, and I would watch it.

[@MegaLag]

Glad you enjoyed!

[@Osindileyo1]

I work at UPS. Their version of tilt trays is just a set of individual small belt systems that go around a track, they call this a carousel. There is no edge to them at all, which leads to packages falling off. The machine we also have that puts the packages on the belt vibrates a lot, meaning smaller packages often get caught underneath bigger ones, causing to packages to go on one belt. Something I only recently found out is they slow the carousel down when they have outside visitors come in. This may not happen at other UPS facilities since the one I’m at is one of the few mostly automated ones, but this may also happen at DHL and other courier companies too. In a way it’s like when outside visitors come into a class at school, all of a sudden this mean teacher you have is all friendly, enthusiastic and engaging, but as soon as they go, so does the way they act. Like I say, this may not apply to every facility or company, but odds are it’s likely happening everywhere

[@thomaskaldahl196]

Hey I experienced this too! My mother ordered a purse from Ukraine and it zipped straight to the USA no problem, but then FedEx proceeded to ping-pong the purse back and forth between Chicago and various cities in Texas a total of 4 times before finally arriving in our city

[@thomaskaldahl196]

@@nickyl8980 ikr bruh my mom's crazy 💀

[@tkthree]

Love the scathing review of the postal industry, forcing the big guys to upgrade will help everyone.

[@HoloScope]

Well there is a reason... to save money

[@ItsRexxys]

Cant wait to see a video exposing royal mail, being from the UK it'll be nice seeing on the front hand what's happening to the parcel i send off myself, I've had multiple times royal mail "lost" my parcel but magically after complaining they try give me a refund i then refuse and suddenly the parcel comes through my door few days later

[@PoolPioneer]

I've been watching this chanel for one year now. One of my favourites. Me and Mega lab should make our own posting company where all the mistakes and flaws are fixed

[@imafiskparasit]

THE LEGEND IS BACK!!!❤❤❤❤

[@FaeRhanX]

One parcel was given to DHL 1.5km away just to move to the next DHL base 10km away (I can understand that part), then just to go directly to a parcel station 50m away (I was at home and nobody rang), but I got no code for picking it up, so DHL fetched it again two days later, misdirected it 800km, directed it the 800km back and then delivered it. At least the parcel stayed within the same country...

[@KDannXII]

This parcel is more well-traveled than most people in this world

[@delsydsoftware]

I lived in Oregon a few years ago. I had an eBay purchase shipped to my home via USPS priority mail, which should have arrived in 2-3 business days. I was a little concerned when the package didn't arrive on time, so I checked the tracking. It showed the package sitting in Puerto Rico. It turns out that either a postal employee or an automatic sorting machine had read the state code OR as PR instead when the package was initially shipped out. My package did eventually show up about a week later, and my address was cleared printed on the address label and not hand-written.

[@Gewlicious3]

Please investigate the USPS next ❤ I’m tired of getting “lost” packages that they refuse to even admit are actually lost and keep saying “maybe someday they’ll turn up.”

[@prildeterjan]

Like how this guy now tries to expose the inner workings of the shipping industry, when he started by just mailing stuff to North Korea just for fun

[@bracket0398]

Huhh...yeah, this happens very occasionally. I found a paperwork trail on one today at my Fedex station. No tag, no tracking number, no recipient, been out since June of last year, not even for our terminal. Crazy. Two things; always have your tracking number (!), always check, recheck, recheck check your shipping address! If you put a PO Box or vague address on your package, you will get it 2 days later than expected 100%.

[@iluVioletLink]

That parcel travelling demonstration at the beginning of the video made me giggle in 4am

[@Tokru86]

Working at DHL with internal tracking data on a daily basis it got a slight knowing nod from me. Unusual journey, but not that bad at all. Not in the slightest :)

[@llcn829]

The unwavering confidence of Royal Mail is so very British.

[@dappermuis5002]

Having names of streets or towns or parts of towns that are similar or the same, but in a different country also puts a spanner in the works. Both towns I've stayed in we have had even our muncipil bills, at least once, sent to England! I live in SOUTH AFRICA. Any time I have to have something sent to me, especially from out side my country, I make sure that they put my country's name in Big Bold letters. And I do the same with my return address. It cut down on the number of wayward parcels and letters. This was more of the case for normal postal services. Thankfully there seems for us less of an issue with courior companies, but we still do the country's name in Capital Letters, just in case.

[@MaxMustermann-fv7hl]

0:27 Millions per day? That would mean more than one of 10 were sent to the wrong adress.

[@CompComp]

I work in logistics, and I constantly see items destined for the next center over or even states away. I'm on the east coast and have even seen stuff for Washington state, Texas, etc. And a couple of times, we've gotten entire pallets meant for another carrier.

[@Untitleduser604]

Was good mega lag! Happy you uploaded again. 😊

[@ACuteAura]

We live in Cologne (there's huge UPS and FedEx hubs here) and packages shipped via these carriers regularly land here, take off again an then only get unloaded on the return trip from the same plane in the evening. Probably a load factor plus order of the containers on the plane issue.

[@painapple154]

Cologne was like 'stop giving me this parcel ffs'

[@quecksilvereyes8750]

usps is especially bad about missorting parcels for austria to australia, i have never received a parcel from the us that hasn't gone via australia first. It takes bloody months and it's exhausting, I've had a friend send me cookies that had gone really bad by the time i got them. royal mail handles their packages SUPER roughly. I've sent about 10 to twenty parcels to the same uk address from austria, and none of them arrived unscathed. They were all dented, some of them were ripped open and in one case, cut open. when a mail carrier tried to deliver the parcel to the wrong address (even though it was labelled correctly), they refused to attempt redelivery even though they agreed with me that the address was perfectly readable (and also. you know. the name didn't match). instead, the package got returned and i got billed for it. thanks.

[@linkscarlet9094]

This is possibly a situation like what railroad logistics used to do. If a rail car was sent to a yard somewhat on the path of its trip, but they didn't want to deal with it, they would send it to a random yard to deal with. Strings of 50 cars would just get shuffled around ridiculously for no particular reason.

[@olof3474]

feels like the quality of the videos are getting to the level they can show it to trainees in the postal service

[@MegaLag]

🤣 thanks!

[@AngelFX21]

I really like how every upload catches me off guard cause I forget about this whole ordeal since it takes so long to make these videos, but then I get exited to watch the new developments 😂

[@LukeLight21]

The parcel has had more of a Holiday than I've ever had 😭

[@d.b.cooper1]

Making out like these are some scandals/exposures is kinda sus, all industries have small issues that aren't even worth addressing

[@krm250]

I see that place in the Netherlands so many times and i know what journey it took to the UK. From the Chinese port they went to Rotterdam first. Most freight between China and Europe is going via Rotterdam. So for the journey to the UK it had to firstly stop at Rotterdam, then go via the PostNL sorting center to the UK with probably a truck. The truck still had to go on a boat that was for trucks going to the UK.

[@MegaLag]

Thats sounds about right!

[@TheLordOfNothing]

I'm sending a package to a friend in London with an AirTag. FedEx is flying it but sent with USPS. Cross your fingers.

[@LavenderSystem69]

Okay, I don't remember if I mentioned this in my comment on the DHL video, but... things falling off of conveyors happens all the time, at any speed. I lost count of the number of times I would be walking into or out of the building at the start/end of my shift, and suddenly a parcel or an envelope would fall from the sky and land on the ground right in front of me... correct procedure at that point is literally to pick up the fallen mail, carry it back to the machine that loads all the mail into the sorter, and drop it onto the conveyor belt so it can start its journey again xD

[@joe94c]

I used to work in an amazon warehouse in germany. That was an eye opener. Its a wonder that anyone manages to get their parecels. I cant imagine it would be much different in other warehouses

[@FELiPES101]

I worked for UPS for several peak seasons. The system is in need of major updating, but think of the massive cost to update mail/parcels. It would be billions of dollars and every country would need to update at the same time. While working for them I always came home wondering how anything gets to where it needs to be on time. Several parts of the supply chain can be automated, however unions have really brought innovation in the industry to a crawl. Tens of thousands of jobs in the US alone would be cut so the system doesn't change.

[@Skullair313]

Dont blame people wanting to keep their job and getting an adequate pay for the lack of innovation. When these jobs are automated, you can either re-assign employees or retrain them and also reduce cound by attrition. It is a question of capital investment and disruption of service for the companies.

[@x_x_w_]

​@@Skullair313exactly. Most of these processes could be fixed if the company had the ability to shut down for a month to retool.

[@TheOnlyName]

Must be fun being a package.

[@MegaLag]

Right?

[@Jazz4YourSoul]

I work for FedEx Ground.. We get things that aren't even our district (Our state of CT) Daily.. Things that miss going into New York City, Texas, Hawaii (YES, FREAKING HAWAII) , Alabama.. All the states that are down south from us we get.. We don't have any type of full automation.. everything is done by hand with the help of either a Hub Tag, An Inbound Tag or the shipping address itself.. We file complaints with our hub in Jersey.. and they don't care.. the stuff for other states just keeps piling up daily.. So, we stopped caring as well. : \ We send it back, and some of it comes back to us the next day because someone put the wrong depot number or they where loaded onto the wrong trailer... again. : | Today we had to DNA (Did not attempt) 4 bags of smalls packages because they where meant to be loaded onto a truck for New York City and not Connecticut. Pretty sure we will get it tomorrow during our morning shift..

[@Andwo0]

I’ve been waiting for this video for months!

[@ggJin]

Why would these companies invest in new technology when they could just make the mis-sent parcel hitch a ride with other parcels, essentially making it free to correct its course. They'd only consider it if a big percentage of parcels are effected

[@MegaLag]

A big % are affected.

[@acex222]

@@MegaLag Do you have any numbers?

[@asdfssdfghgdfy5940]

It’s actually somewhat common for large companies to use ‘agencies’ in countries or places where it would be too difficult or time/money consuming to actually set up a business.

[@Bodiggle465]

Haaaaaa.... the algorithm showed me your new colorblind glasses vid, but since I work for a small import/wholesaler that does a *lot* of shipping, checked these vids out, too. Now I'm gonna share this whole thing to all my coworkers in the logistics dept.

[@ShaqFuGuru]

I worked for fed ex express right before the pandemic loading the planes and so much there just seems old. Old machines, vehicles, and even had paper time cards we had to fill out every day for the only time in my life.

[@MegaLag]

Paper time cards? 😅 Did you experience any other weird issue while working there?

[@x_x_w_]

​@@MegaLagThe only time I've seen paper time cards used is when were so new that they didn't have a badge yet, or it was something so wacky or they just needed the legal paper trail.

[@grousewithakeyboard]

Geez just put me in a box and I can travel the world!

[@thesainturchTsU]

Here in my place the package arrive almost on the correct destination, if the Company isnt GLS, they never ring, no paper with your delivery attempt, just an mail with get your package from the shop 10 km away.

[@monopoly5496]

I know the former CEO of DHL Operations Europe- next time I meet him, I'll try to find out what's going on behind the scenes. But I'm not sure if he knows much, the guy usually works with finances

[@matthewmiller6068]

It does seem to be increasing a LOT where stuff just goes back and forth the past couple months. I've also seen stuff scan as "picked up" and never heard from again.

[@lelandunruh7896]

I had a package sent from either New York or Philly which spent a week in Hawaii before reaching me in Texas. Also recently had a large envelope from Germany which reached me in Texas faster than a large envelope from Atlanta did. I still don't understand how the USPS operates.

[@Everytwo_]

All of the postal industry fears this man

[@Tokru86]

Shipments can be become "ping pong" without any human error involved. For instance if a parcel misses a connection at point B (cancelled flight, flight already full, customs issue etc.) the systems tries to find another route to the destination by automatically checking flight plans and routes. This can mean that the shipments get send back to the last transit point A to get a connection from there. But in the meantime flights have changed again or whatever and the system decides the best route would be, again, through point B and it gets send there again. This can result in a rather long back and forth before the shipment finally catches a flight to its destination. Now you add in all the nice little details like a destination that gets a flight only maybe twice a week, a busy season with high volumes, or a week with bad weather and all the resulting flight cancellations and delays, diversions etc. and you have your recipe for disaster. And, bonus fact: Flights are often used as cheap storage space that transit stations don't have on the ground. Just like trucks on the road in manufacturing. Rater than have a parcel sit at a station for one day on an expensive shelf, it gets sent to another station in the meantime just to return from there the next day to catch the destined flight then. That would be most often the case with stations close to each other. Like CGN, BRU and CDG in the video.

[@aaroncarson]

4:35 the irony of the subtitles saying Austria instead of Australia

[@justarandomsmochannel9364]

You know it’s messed up when a package has visited more countries than you

[@VincentAllen-s3z]

As a former parcel processing staff, this was a known issue among all delivery services. The issue lies with sorting and miscommunication during travel.

[@kubafijalkowski]

Im so amazed by living in denmark. Here the postal service has constantly been inovating and you can be 100% sure your package arrives on time if its sent inland. You get true next day deliveries and you get good tracking for your package. (next step would be to gps track each one) its so weird to see other countries and their state in postal.

[@VegaTheLyra]

1:22 the commentary of this sequence is hilarious lol

[@FrancoCastro]

That parcel could write his own book

[@dyl518]

Megalag: Let’s make a Video on something that was not dpd FedEx:

[@LakWat]

Incredible content like allways, keep it up

[@MegaLag]

Thanks Lakwat :)

[@crystalgaming1185]

That FedEx package was traveling around the world like it was carmen sandiego

[@IshtarCelt]

Oh, I had a parcel - a packet of pickle rick pringles, bought in Jan 2021, that via USPS, went from Texas to LA, back & forth to Honalulu a few times, before going all around the US, before finally arriving in Shannon Airport, over to Dublin, before eventually arriving back in the West of Ireland in April 2021. I could see all this on tracking, I'm sure the airtag would have shown more

[@Tokru86]

Cases like these are not always on the service. A good portion of them is also an error by the customer. Wrong adresses, or parts thereof unclear/missing are quite common. Or my personal favorite: They reused a box from an earlier shipment, but didn't remove the old labels completely. So there are 2 conflicting labels now on the box and the system gets rightfully confused. And it doesn't stop at only two different labels on the same box. Trust me. I have to deal with such shipments on a daily basis. Such customer errors always result in a lengthy process where customer service and customs authorities have to be involved and the shipment has to be opened to determine the actual content. This process can take weeks depending on how cooperative the shipper is with providing needed information for solving the case.

[@iectd]

I forget about you so much... then I look at my yt notifications and I get so hyped