Fiido C11 - Easy-to-Ride Commuter E-Bike Review | BikeRide.com

[@CuriousMath350]

This video is absolutely brilliant, really picks apart the bike and gives alot of the useful technical info one would want before purchasing a bike.

[@BikeRidecom]

Thanks so much! That's the goal at BikeRide.com, we want everyone to ride a great bike!

[@marieclaire54600]

J’aurais aimé pouvoir mettre des sous titres français. Je n’ai pas compris qu’elle application installer pour pouvoir contrôler le vélo sur son smartphone. J’ai vu par exemple qu’on pouvait changer les miles et kms. Ça m’intéresse. Et je n’ai pas compris comment évaluer un voyage, et si on peut voir combien de kms au total on a roulé. J’ai acheté le C11 en juillet. Je l’aime beaucoup.

[@pholahan2954]

I had same issue with incorrect holes drilled for front mudguard. EU limit is 25kph. Additionally, in Ireland at least, throttle buttons are illegal; the motor should only be active when user is pedaling. I love my C11!

[@BikeRidecom]

Interested that you had the same bolt-hole issue for the Fender! Annoying right? How did you end up getting it fixed or did you just remove the fender? Good note on the throttle, did you have to remove yours? Also great to know you are loving the bike!

[@DirkDijkstra53]

Can you answer BikeRidecom's question?

[@DarkAngel-yu1ye]

Hi in EU throttle whether twist button or level is totally illegal. ,500watt motor is also illegal in EU. Max under pedelec EU law is 250W. So be warned. In EU this bike is classified as a moped which requires driving licence and bike to be registered as motorbike. Police are now giving heavy fines. FIIDO continue with their policy of exporting to countries where bike is illegal. Consider other bikes that are EU compliant. Besides above points. Great video and review.

[@BikeRidecom]

@@DarkAngel-yu1ye Good comment thanks!

[@derpilu]

​@@DarkAngel-yu1yeIn Portugal the limit is 1000W

[@grzegorzpiotrowski9034]

Absolutely perfect review. Thank you.

[@BikeRidecom]

Thank you for watching!

[@mvbpda]

Great informative video ! Thank u so on point !

[@BikeRidecom]

Thanks for watching!

[@jorisverhagen5985]

Do you also have a review of the Fiido C11 pro which has a different motor and torque sensor? Really interested in how these compare.

[@BikeRidecom]

We have not had a chance to test the new C11 pro yet, It looks like the main upgrade is changing the Cadence sensor to a Torque sensor. The range has also been extended, but this is because they are using a 250W motor instead of a 500W motor. This may impact performance and speed/hill climbing ability, reducing its performance compared to the 500W motor but improving its overall range.

[@factualactual]

I can't remove the $17.99 "Worry-Free Purchase" option, which covers loss or damage in delivery. That feels scammy. Why do I need protection if they send a damaged bike or if they lose it? That should be included.

[@kogiekobayashi3421]

I was about to buy it then I saw this, I went looking somewhere. It’s like they can’t guarantee the quality and delivery of the bike.

[@davegillespie3948]

The 15.5mph is UK standard limit from the government hence the unusual speed for that market

[@BikeRidecom]

Yes, good point!

[@dbednja]

How easy/difficult is driving the bike when the battery is empty or removed?

[@BikeRidecom]

The bike is heavy to pedal with no assistance, although this bike is lighter and easier to pedal then the large fat tire e-bikes. I would not want to tackle any hill with no power, only flat ground. Removing the battery is good, to reduce weight but the bike will still weigh approx 40-50 lb.

[@stealthninja1o112]

@@dbednja I don't feel like it is much harder than my previous normal bike. I turn the motor off sometimes when just biking with some friends

[@SarfarazAhmad89]

do you know if the battery can be charged outside the bike itself?

[@BikeRidecom]

Yup, the battery can be easily removed with the key and uses the same charging port whether it is installed on the bike or removed

[@GerardMuns-y4q]

How much time does it from ordering a fiido bike til the moment you will actually have the bike delivered

[@BikeRidecom]

We received our unit about 5-7 days after the order was accepted. However, this could vary widely depending on your location and the shipping location. Fiido sells in Canada, the USA, the UK, Europe, and other locations, so there is a large shipping area to cover.

[@unsolveddilemnas]

What do you think about the throttle button feature? Is it not included in the basic model? I couldn't find it in this review

[@BikeRidecom]

What do you mean the throttle button feature? Do you mean the 1 button click to unlock the throttle top speed of 28 mph (45 km/h) in "Boost" or "Rocket" mode as fiido calls it? This was a fun feature that allowed you to very quickly take the bike up to its max power and speed. The throttle was also a nice feature, and when it is unlocked the throttle would power the bike up to its top speed.

[@unsolveddilemnas]

​@@BikeRidecom thanks for your reply. I meant the throttle button on the right hand which allows to ride/accelerate without pedalling

[@BikeRidecom]

@@unsolveddilemnas Oh yes, the actual throttle of course! It works well, it provides motor output based on the amount of throttle you press. It is responsive and can push the bike up to its speed limit, either 15.5 mph when locked or up to 28 mph when in rocket mode! The throttle was enjoyable to use, but it does drain the battery in about half the time as using pedal assist. The throttle is also not removable for class 3 use, or use in some areas that do not allow throttles.

[@rdk7010]

Are the shifter and the throttle one unit? In my country throttles aren't legal so i would have to remove it, would that be possible?

[@BikeRidecom]

Yes unfortunetly the throttle and shifter are one unit, you can see the part here ca.fiido.com/products/finger-shifter-for-c11 You could unplug the throttle though, which should be enough to make it "legal" but it would still be present on the bike.

[@Emredarcabogaz]

en hızlı sürüş için hız klidini nasıl açıyoruz ? ben 30 40 km. hızda gitmek istiyorum ne yapmak gerekiyor

[@BikeRidecom]

The bike is unlocked by pressing and holding the "m" button. You can also unlock the speed in the Fiido app. You will only be able to travel up to 40 km/h because the speed limit for the unit is 25 mph.

[@biggusdickus5986]

​@@BikeRidecom l tried pressing and holding the m button but all ot did was put on the lights then a lock appeared

[@biggusdickus5986]

Ive seen other reviews of this bike ( l recently purchased it, great bike.) and when they pressed mode they got turbo one and turbo two, when l pressed mine l didnt get them but l got the rocket symbol but l couldn't get it moving faster..

[@stealthninja1o112]

Would it be easy to add an AXA lock to this bike? I think it would fit, but do they have mounting options for it in the frame?

[@BikeRidecom]

The C11 does not have any mounting points for the AXA lock on the rear seat stays, so you would need to use the quick attachments that come with the AXA lock to mount it bolts is not an option. It looks like there should be enough room to get it on the rear triangle, but without trying it is tough to be sure. If anyone has used one on this bike let me know!

[@stealthninja1o112]

@@BikeRidecom thanks, mine is scheduled to be delivered on Tuesday, can try with an old lock then, but was curious

[@BikeRidecom]

@@stealthninja1o112 Awesome, I am interested to see how it fits. I have not had a chance to test out one of the AXA locks but they seem very convenient. I hope you enjoy the bike!

[@meshackkisongochi]

@ Did you try the AXA lock?

[@stealthninja1o112]

@@meshackkisongochi yes with the Axa flex mount it works fine.

[@SabbirAhmed-rz3jl]

Dose I can add thortol

[@BikeRidecom]

Can you add a throttle? The bike comes with a thumb style throttle which will allow you to use only electric power to move the bike

[@vascomanata]

Hello! Thank you for this review! How is Fiido's customer care and support and, if I get some failure or malfunction both electrical or mechanical, how is their support and where can I get service?

[@BikeRidecom]

Fiido appears to have licensed sellers which operate primarily in Europe and the UK. They do not have their own stores. If you are in North America, they do not seem to have any service locations, so you would be dependent on the online customer service. They are email-based customer service, which has both good and bad reviews on sites like Trustpilot. I do find warranties on these types of bikes can be questionable. Depending on the part and its damage or issue, you may or may not receive warranty service and may need to pay for the part or shipping. If you want to ensure the best customer service, purchase from a reputable shop that offers service and after-sales care so you can bring the bike when it has a problem.

[@vascomanata]

@@BikeRidecom Thank you! Licensed sellers seem very promising! Do you know how can I find them in Portugal? Also, I'd like to say that, altough I do agree with your last point, sadly, budget is really prominent in my situation. Still, thank you very much for the warning!

[@mjdorads]

I was worried that if I used the phone to unlock the bike and then the phone got stolen, then I could no longer unlock the bike. But since this review mentioned that I can bind the bike frame's serial number to my "account" then it MAYBE possible to unlock the bike with a new phone as long as it has my personal account on it? Is this correct? Or will the bike still need the same lost phone to unlock it?

[@BikeRidecom]

This is an excellent question, the description of the lock seems like it relies on the Bluetooth device it is paired with to unlock the bike. I believe you are correct that after binding the frame serial to your account, you will be able to log in on another device and activate the bike. You can also "authorize" other devices in the app to use the bike, so you could link your partners phone, or another device you own to the bike to ensure if you lost your device you could still get into the bike. I will see if I can find more info on the frame binding and what the process is if you lose the Bluetooth device the bike is paired too You can also log in with the bikes display and control pad, so long as you have not activated the "bike guard" feature which locks out the bike controls

[@RockDaddyNL]

Is it possible to physically remove the throttle lever?

[@RockDaddyNL]

Already found the answer. It's not possible, but you can disconnect the plug. There is of course an option to use a dremel to remove just the lever part. And if you want to use it at a later time due to amended regulations, a new shifter/pedal unit can be installed.

[@BikeRidecom]

@@RockDaddyNL Yes you are 100% correct about this

[@metalux1971]

i still hasseltating for the Fiido C11 or the Tenways CGO 800 I i know the Tenways is better, but the Fiido cost more than half off the price of the Tenways

[@jeroen2471]

@Metalux - I had the exact same doubt, but I just can't justify the double the cost. Postive thing that made me decide to pre-order this one is the more "torque" and bigger motor which could be nice for longer rides and steeper hills.

[@BikeRidecom]

We will be reviewing a CGO600 Pro from Tenways soon so stay tuned to the channel to compare the two!

[@PureAwareness76]

There is NO SHOCK ABSORBERS on the Tenways!

[@BikeRidecom]

@@PureAwareness76 Thanks for pointing that out! The Fiido suspension fork is a short travel fork, but still better then nothing. We will see how the Tenways does without any suspension when we test it

[@Wernereditman]

Can a Go wicht the to school

[@twisted_void]

15.5 mph = abt 25 kph in which is EU electric bike max speed requirement. Sneaky how in EU this bike let’s me break the speed limit with a push of a button :))

[@BikeRidecom]

Yes, the easy change to the speed limit is a good feature, right?

[@biggusdickus5986]

I couldn't access the turbo by pressing the m button and holding it in

[@swethnag143]

can we a child seat or trailer to this bike?

[@BikeRidecom]

The C11 rear rack can only hold 25 KG of weight, and I do not see any child seats for the rack. You may be able to use a child seat like the Thule Maxi. A good option from Fiido would be the T2 pro e-bike which has a large, robust rack that can accept a child seat no problem

[@cole22631]

The 15.5mph speed limit is set because this is the maximum for on UK and European roads ........ welcome to our world :( Luckily with on the Fiido this can be unlocked and we can then use this extra speed off road ;)

[@BikeRidecom]

Yes, it makes sense; 15.5 mph feels very slow! Hopefully the UK and Europe will increase the speed limit at some point.

[@davidnikolas3405]

No the speed limit is 45 mph go on sport mode and rocket mode and then you can go 45

[@BikeRidecom]

The speed limit is 45 KM/h approx, closer to 42 km/h in reality with rider weight. This is using rocket mode with PAS set to max. The bike is not capable of 45 mph, which would be 72 km/h

[@Biggusdickuss111]

The bike reached 28mph in rocket mode with me riding it and l weigh 14 stones

[@franciafrancia866]

this fiido c11 is dangerous it has a minimum "eco" speed of 21 kmh! what do I need 5 speeds for if I start from 21 and get to 25 kmh? (rightly so, the legal limit is 25) an elderly person is afraid to use it minimum speed too high a woman, perhaps with a child seat, cannot use it, serious risk the "eco" speed must be lowered to 12-14 kmh LIKE ALL SAFE ELECTRIC BICYCLES update the software, or unlock it, or replace the on-board computer, change the speed with the app .... just make this vehicle safe and it is also designed with a low step-through .... but who is the software engineer, Donald Duck? the danger represented by this crazy and dangerous minimum speed for the safety of users strongly advises against purchasing it