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Samsung Gear 360 Cameras are having serious usability problems due to a lack of software support. Even the official Windows PC software, Gear 360 Action Director, is having installation problems, namely with Microsoft Visual Studio C++ 2013. This video explains how to solve that and how to use this software to stitch pictures and not just videos.
You can read about the fix on Reddit:
/ gear_360_action_direct...
You can download the REG file and the application, in case the official webpage is down, from here:
uapt33090-my.sharepoint.com/:...