Fixing the Mac AirPrint driver problem for Canon and Epson printers

It's possible to wrongly set up your Mac printer driver for Epson and higher end Canon printers. In 'Fixing AirPrint', I'll show why it happens and how to avoid it on older and newer Apple Macs.
AirPrint works fine for iPhones and iPads, but is to be avoided for higher quality printing.
The problem usually manifests through your printer driver not showing all the functions you expect.
YOU DO NOT NEED AIRPRINT IN ORDER TO CONNECT UP YOUR PRINTER VIA WiFi
For more specific details, see any of my printer reviews.
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[@barryscott6201]

I'm surprised it took me so much research online to finally dig into youtube. I've spent 4 hours or more already. Thank you for this! Solved my problem!!

[@KeithCooper]

Glad it helped!

[@tonyorourke1459]

Always worthwhile listening to someone who knows their subject, you've saved me a lot of time, many thanks.............

[@KeithCooper]

Thanks!

[@tandalayaglenn9649]

Thank you Keith! This fixed my problem. My printer, newly installed on Christmas day on my Mac - Sonoma OS. The printer was threading paper but not printing! So frustrated. After watching many videos, I found you! Problem fixed! Now, I can enjoy the rest of my Christmas evening! I appreciate you!

[@KeithCooper]

Glad it helped

[@m.l.9367]

Thank you Keith. I tried it many times and than went to windows for printing. And now - it's all fine 😃.You're the pope of the printers - for sure!

[@KeithCooper]

You’re welcome 😊

[@christopherminnerly1133]

Hi Keith, As usual another great piece to camera. I recently purchased a Canon pixma pro 200 printer and on installing the drivers I ended up with both the awful ApplePrint and the official Canon drivers, which I then had to update! As for the Epson 2850 printer you are currently testing, all I can say is good luck, you’ll need it! I must say it great to see you in action as you are one of the VERY few real experts on this channel who really know what the hell they are talking about! Keep up the good work.😊🎉

[@KeithCooper]

Thanks - the 2850 is proving interesting, with colour prints on photo papers not using any black ink - Three colour CMY prints no less...

[@informagirl]

Thank you so much Keith. I have been struggling of over 2 weeks to work out why my Epson ET-2810 was printing code instead of my designs and even docs. I followed your advise step-by-step and it worked a charm. Thank you so much.

[@KeithCooper]

Glad it helped!

[@johnfalls4438]

Keith, as so many have mentioned below you have ended the days of endless deleting system resources and reinstalling print drivers and watching videos that are out of date for this 14.4.1 Mac OS system! Even though your tutorial in on an oder system you showed me what I was not seeing and not knowing about AirPrint. Thank you, Thank You!!!!!!

[@KeithCooper]

Glad it helped - I need to make a new video version on my Mac Studio, since that's running the latest - I dislike it, but I need to test 'current' stuff some times.

[@trisaldaap]

THANK YOU! Lost hope and thought I needed to buy a specific airprint printer. Now it works perfectly... Thank you so much good Sir...

[@KeithCooper]

Excellent - glad it helped!

[@Sarahintheforest784]

Thanks so much Keith! Interestingly, I watched this video before I bought this printer and my partner installed it. I warned him of AirPrint, but he said he didn't see anything about it. Then when I went to print something, I noticed that I didn't have very many options at all, no options for colour or anything. I checked the preferences, and sure enough, there it was....AirPrint! We followed your instructions and now it's gone! I was so excited to see all the print options I was expecting to be there now! Your channel has been very helpful in all of my printer related questions. Thanks!

[@KeithCooper]

Thanks - it's caught me out when I have just assumed I knew what to do ;-)

[@ruudsnijders]

After roaming the internet for a long time to solve this problem finally found your video. Didn't work by choosing 'bonjour' but after some experimenting it worked with choosing the (IP) option. Thank your this video!!!

[@KeithCooper]

Thanks - glad it helped!

[@grayzer2112]

Thanks Keith. I lost a few hours on this issue. Issue fixed, thanks to you. Much appreciated!

[@KeithCooper]

Glad it helped!

[@nigelbramley4188]

I had a mare of a time with this when I installed a Canon pro 300. The drivers wouldn't install after multiple attempts and many calls to Canon couldn't solve the issue. Eventually it was discovered my mac OS version was corrupt and had to remove and install a new version. The printer driver installed first time. Thought I'd mention this as other people may have the same problem. Excellent article as always though sir.

[@KeithCooper]

Thanks for adding that!

[@user-dd3ri2ry5u]

Hi Keith, I have been having problems with my Canon i-sensys printer since a Mac software update, followed your instructions and everything now works!! Thank you.

[@KeithCooper]

Thanks - glad it helped!

[@4431charlie]

thank you so much Keith, been going nuts trying to figure out how to get rid of airprint on my 2760 and 8550. all gone in 5 minutes after watching your video !!!

[@KeithCooper]

Thanks - glad it helped

[@lincjenny]

Thank you Keith!!! I spent so much time search online and couldn't find a solution. I am glad I found your video!

[@KeithCooper]

Glad it helped!

[@elizabethrortiz]

Thanks so much, Keith! Took me a few days and then when I found this, just a few minutes. Appreciate you.

[@KeithCooper]

Glad it helped!

[@kennethwalton5582]

Thank you, sir, for all of your help. I had the exact same problem. You’ve been a great help.

[@KeithCooper]

Glad it helped - I managed to get it wrong again when setting up a printer just a couple of weeks ago! ;-)

[@ikicaq]

Thanks Keith worked like a charm. Finally got my Pro 200 running the proper driver.

[@KeithCooper]

Glad it helped

[@mmlips]

THANK YOU KEITH! Been driving me crazy!

[@KeithCooper]

Glad it helped!

[@Elinasm]

That was a wonderful explanation! And the only thing that helped me solve my issue, thank you sir!

[@KeithCooper]

Glad it helped - I just set up a new ET-18100 and managed it on both computers without accidentally getting airprint ;-)

[@kaybee9496]

Thank you for this video, it this helped me so much today. I didn't understand why I couldn't get my driver version to read more than 3.0 - AirPrint was the problem. Even when I selected EPSON ET-8550 Series under Kind it would default to AirPrint after the printer was added. I had to go in the dropdown menu and select EPSON ET-8550 series (there were two) for it to connect properly. One didn't allow the printer to be recognized by the installer software and the other worked properly. Had I not found your video, I would still be in here screaming at the printer ready to push it on the floor. Thanks again!

[@KeithCooper]

Glad it helped - this has caught me out a few times too...

[@johnvaleanbaily246]

Thanks for that. I installed an ImagePro 300 a year back and went through the same problem. Had to call Canon support to figure it out as the 'auto' install process is AirPrint which I didn't want. Good work Keith.

[@KeithCooper]

Thanks - it's caught me out a few times too!

[@KeebleFeeble]

Thanks again Keith. This has helped me a lot!👍

[@KeithCooper]

Thanks

[@SASSIELILMAMA]

Thank you so much. This video helped resolve the issue.

[@KeithCooper]

Glad it helped

[@kristysketches]

You are the printer God!!! Man, I was struggling today because my Epson WF suddenly didn't pull the thick paper out anymore. I've been using it via air print, but I never had this issue. Whatever I did, nothing helped and all it showed was that the paper tray is empty!! Which wasn't. So then I deinstalled it and followed your steps - and voila!!! It's working again and also I want to mention, I have a feeling, that it prints faster now?! I will observe this a bit longer... THANK YOU SOOOOO MUCH FOR YOUR AMAZING VIDEOS!!!

[@KeithCooper]

Excellent - glad to have helped!

[@ivylizhenzhong]

Thank you Keith, I was struggling with the color management last night and couldn`t figure why the color shift on my P908 printing with ilford photo paper, this might be the case and solution for my problem!

[@KeithCooper]

Thanks - it can still catch me out with new stuff ;-)

[@danilogiua9542]

Very helpful video. I was getting crazy trying to print from my MacBook Pro! Problem solved thank you

[@KeithCooper]

Glad it helped! - this happened to me too [more than once!]

[@stephentrace4571]

Thank you. Have a Canon MF644C for a couple years now and this problem has been driving me crazy. Finally decided to look up solutions.

[@KeithCooper]

That printer may only have AP - see my G550 review for the issue www.northlight-images.co.uk/canon-g550-printer-review/

[@transformtodaywithteresa7005]

Mine shows up but it says i need to contact canon for driver. 😮

[@matthewcamp3082]

Thank you so much for this, I would still be searching the Internet if it wasn't for this video!

[@KeithCooper]

Glad I could help! - it's caught me out before...

[@MKB0720]

Thank you so much for this wonderful, informative video!!!

[@KeithCooper]

Thanks!

[@tamarasimpkin]

Hello, I am really un tech savvy and cannot thank you enough, with your advice I have been able to install software on a Mac and completely new printer, in the past I have always had to ask my son, Thank you so much. I have subscribed.

[@KeithCooper]

Thanks! - this is one of the reasons I make the videos - glad to help

[@KristinawiththeK]

Thank you!! My Epson colors were incredibly dull and this helped so much.

[@KeithCooper]

Excellent! - Glad it helped

[@AZJack]

Thank you, just what I needed.

[@KeithCooper]

Thanks!

[@LoupeDuffy]

Thank you so much! Your instructions worked perfectly with my Mac 14.2.1

[@KeithCooper]

Excellent - I'd not tried it on 14...

[@garyolson2676]

Thanks so much for figuring out this issue. No problems with my Canon Pixma 8720 now!

[@KeithCooper]

Excellent - glad it helped!

[@jig1056]

O wow.. thank you so much. You are absolutely correct. This was the exact issue I was seeing with my printer. Thank you

[@KeithCooper]

Glad it helped - it's still caught me out occasionally!

[@danejarouse1]

Thank you so much Keith! Oh man I truly appreciate you sir.

[@KeithCooper]

Glad to have helped

[@LLUEVE]

I’m running 14, and it looked exactly like your osx10 version. I had AirPrint accidentally installed and Epson Layout couldn’t find the printer. Did this and it fixed it on both my p900 and et8550! red river paper looks sooooo good using RR ICC profiles!

[@KeithCooper]

Excellent - glad it helped

[@crowdercref]

Thank you Keith, very clear. Thank you.

[@KeithCooper]

Thanks!

[@cryptoslacker-464]

Thanks Buddy. My printer was just printering jibberish I thought i had stuffed it up by adding air print. Ended up being an easy fix ❤

[@KeithCooper]

Glad I could help - it's caught me out a few times

[@bioncabutler7089]

Thank you so much! You helped me solve my issue!

[@KeithCooper]

Glad it helped!

[@oliverstelzhammer6372]

Excellent. Thanks for the video. helped me a lot. but only on my old Mac. Unfortunately it doesn't work on the new Macbook with Sonoma. The Airprint driver is always installed automatically here.

[@KeithCooper]

Really? - must note that on my own Mac Studio, where it seems to work just fine ;-) What printer? Check again?

[@kendennison766]

Brilliant, very helpful, thank you..

[@KeithCooper]

Thanks - this one has caught me out a few times...

[@robertnelson3179]

Thank you sir for this have had issues myself. I have a nice canon printer for my pictures but an HP laser printer for all other things.

[@KeithCooper]

Thanks - it's caught me out too...

[@dr.lopuckdds2603]

wonderful presentation.

[@KeithCooper]

Thanks

[@jonb2789]

Thanks, this helped!

[@KeithCooper]

Excellent - it's caught me out before ;-)

[@laurietrayers]

Thanks! Very helpful. I was wondering what happened to advanced settings. Do you ever run into paper jam problems on your Epson? It seems the error only appears when I use “fine” or “quality” print quality settings but not with any of the “normal” or “draft” options. I am scouring the inter-webs for help.

[@KeithCooper]

Thanks Most printers I test are brand new, so any problems would get it sent back to Epson ASAP That said paper handling varies by model - there are no generic 'Epson' or 'Canon' problems

[@randyblack2124]

I have an old Canon Pro 100 that I seldom get good color matching when compared to my monitor. If I have done all of my other color management steps correctly could the Air Print likely be giving me the problem? I realize the, other color management steps, mentioned is very involved, and I have watched most of your videos and written articles on the subject. Thanks

[@KeithCooper]

This could be an issue, but I'm not sure how up to date the pro-100 driver is. I'd suggest asking on the printing forum at dpreview.com , since there are quite a few pro-100 users there.

[@pclabots]

You make my day ! Thanks a lot. Epson Print Layout only sees printers that are not "Airprint", and additionally I got back in the printer options the utilities panel. By the way, Epson Print Layout gives me far better results using the EPL plugin for Lightroom (Export > EPL) than directly printing from Lightroom, at least for Permajet paper. Do you have any idea why ? Kudo.

[@KeithCooper]

Glad it helped... Can't say much about Lightroom I'm afraid apart from you've added to my list of reasons for avoiding it ;-) It's possibly another example of Lightroom trying to do too much for you and just failing ;-)

[@9111logic]

Thanks fort this info, I seem to have a different issue. I have three mack book pro all 2013, two are running 10.xx OS and one, a late 2013, is now running on 11.xx BigSur and since tu update is refusing to print or scan via Wifi however it does via Ethernet cable. I'm pretty sure that it was ok before the new MacOs was installed and I never had any issues with the other two in all those years with my two Epson 412 and 432 series.I have tried avoiding AirPrint and using one of the other two available from Epsom (9pin and 24pin) but no joy on wifi so I have to move the Mac to my other desk where the thunderbolt ethernet cable is every time I need to print. 🤔

[@KeithCooper]

Not sure about that one I'm afraid. I keep my older stuff running 10.15 and skipped 11 and 12. I've 13 on the new Mac Studio.

[@louisemaidment7407]

Thanks for the great video! I have a new Canon TS9550 and there's no driver available for Mac. So presumably my only options are to switch it for an Epson or dust off my Windows laptop and see if there's a Canon driver available for that? So frustrating!!

[@KeithCooper]

Thanks The only Mac workaround I found was creating special profiles to work 'over the top of' airprint - I worked with a G550, but is hardly an option for most people. Bad move from Canon IMHO - means I cannot recommend these lower end Canon printers for Mac users

[@timgusterson7541]

Hi Keith…I’m struggling to choose a decent fast all in one which is not an ugly big black box,,,,so I looked at Epsom modelled and also canon maxify models…but so confused with air print as canon only support air print…no dedicated Mac OS drivers…I’m on Ventura..I want an ink tank and general all in one for photos and print and scan and adf also how important is dpi 122x600dpi seems low on this new canon maxify 4050 or 6050..help please!

[@KeithCooper]

Can't help much with anything with an ADF - that puts any printer firmly into the 'office printer' category so good photo printing is as much by luck than anything else - no-one makes profiles for such printers. As you might guess, I'm afraid this is miles away from the sort of printers I look at in my testing. If you want a chance at reasonable photos, make sure it's at least 6 ink

[@user-bn4rj9ms7f]

Thank you for your video! It has solved the Air Print problem, but now the options of double-sided and B&W printing have disappeared for me. Is there a solution for that?

[@KeithCooper]

Set up an airprint driver if it offers options you want - there is nothing to stop you having two printers in the list, referring to the same physical printer. Normally, it's the airprint one which loses options though...

[@cleepeet]

Thank you so much!!!

[@KeithCooper]

Glad it helped!

[@digital_charm]

Thank you Keith! You say to read the installation info very carefully but where can i find this please?

[@KeithCooper]

It's the instructions on screen

[@yaroslavpichugin794]

Thank You Very Much!!!

[@KeithCooper]

Glad to help - it catches me out every so often as well! :-)

[@markielinhart]

Love your work Keith. A bit off topic but can a Pixma ip7860 be backwards compatible with MacOS 10.15.7 aka Catalina?

[@KeithCooper]

Thanks I don't know that printer I'm afraid - there's a chance it will only support AirPrint for connection - some smaller Canon printers do nor have 'full' drivers for Mac

[@daveneel3441]

Keith, With a lot of help from Cannon on the phone, I finally got my Pro 200 set up on my Mac, with the non Airprint driver. I’m not very computer literate, so forgive me. My question is, where do I find this so called Color Management you refer to thats been the issue with Airprint? Also how does it work? Do you have any videos are articles on how to use or adjust it? Thanks again, Dave

[@KeithCooper]

It's not 'so called' - it is colour management ;-) This is a very well written introduction www.photoshopforphotographers.com/pscs3/download/PSCS3_colmanage.pdf I have an entire colour management playlist, but read that PDF and it should all be clear...

[@MattTichenor]

Brilliant!

[@KeithCooper]

Thanks

[@glynnelectric]

My Canon Pro9000mk2 stopped working after my last update to my Macbook Pro 14.1.1 Is there a way to use a old OS to keep my trusted 9000 printing. I’m not using the air print option

[@KeithCooper]

I run a copy of Parallels to have virtual copies of OS X still running. It has copies of 10.6 and 10.13 on it. This is something I need to update when I move to using the Mac Studio [currently with 13] as my main photo editing machine. There may be other solutions - I personally don't much like 13 or 14, they feel too much like I'm using a phone [which I dislike]

[@stanceworks7995]

Hi Keith. I urgently need some help setting up my Epson 3250. I've been struggling for 4 hours now and I usually have no problem with tech but this is my first Epson and it's driving me nuts. I have some screenshots of what my MacBook m1 says during installation. How can I show you the screenshots?

[@KeithCooper]

See my ET-2850 setup video. Go to the Epson web site and follow the instructions from the top. Can't say much more - it's late Sunday night...

[@elioruscetta699]

Hey Keith, thanks for you detailed video. I have this big issue with driver. I have installed the right software but I have not access to any of the option from the Utility box. If I open the utility tab it only gives two options. I am not able to do any color management, or maintenance or any other feature the utility might have. I want to print from Photoshop but I am not able to disable printer color management...stressful, really...Any help please. Thanks Elio.

[@KeithCooper]

Sorry -I can't offer any other tips without vastly more additional info. Even then it's pretty basic advice - I simply don't use enough systems on this Mac yet. Other than that, it's all worked just fine. Re-install from scratch - then try printing from the Canon/Epson software - but that depends on the printer model - some Canon models have no support fro proper colour management - see my written G550 review for example

[@elioruscetta699]

Hi Keith, I have a Canon Pro 200 installed few days ago and I am using MacBook Pro with the latest update. My main problem is that the driver it seems like not working probably. Firstly if I want to disable the printer colour management from photoshop and assign a ICC profile I can’t. I use Baryta Prestige paper and I want to use the right profile. If I want to add from Media configuration a custom paper profile I can create one but it doesn’t add it to the printer. More over, if I only open the utility of the Printer there are only two tabs I can choose from, the rest of the features like Maintenance, colour, supply, etc are missing. I can only print using the Professional printing layout which is annoying because I can’t assign my Baryta paper ICC…I hope you have some more info… Thanks Elio

[@KeithCooper]

See my use of Photoshop and printing in the main [written] review www.northlight-images.co.uk/canon-pro-200-printer-review/ Profiles are not added to the printer - there is a discussion about custom media in the review

[@johnfalls4438]

Thanks!

[@KeithCooper]

Thank you!

[@philrob57]

Hi Keith do you know of any non AirPrint drivers for the TS8100 canon printers canon don’t offer one that I can find and the CUPs driver is not compatible with Mac OS X 13.1 I know this is not a pro printer but it’s the one I have and would like to have more control of the print process cheers

[@KeithCooper]

AFAIK, all of Canon's Mac drivers for their smaller printers make use of AirPrint This [and my attempts at profiling] are in the main [written] G550 review www.northlight-images.co.uk/canon-g550-printer-review/

[@philrob57]

@@KeithCooper hi Keith thanks for the quick response I’ll have a good read later but may need to upgrade my printer when finances allow to up my printing game thanks again for you informative video’s 👍

[@alejandrarossignoli8446]

Great explanation. I am using a MacBook Pro. I got a Canon laser printer. I got tech support to install it. Of course, I ended up using air print. Several of the features were not available. I called Canon and they could not fix the problem. I called Apple and they could not fix the problem. I ended up returning the printer. I wish I had seen the video before.

[@KeithCooper]

Thanks - Glad it was of help

[@robinparkes988]

Thanks very much. Problem solved

[@KeithCooper]

Glad it helped

[@JenniferPersich-tp2dw]

This helped a lot. However, when I reinstalled it without AirPrint, it now won’t print double sided. It’s not an option anymore. Any ideas? I have the ET 2850 with an older Mac, running on 14 I think.

[@KeithCooper]

You can have a proper driver and an airprint one installed - just make sure to give them different names... [add new printer in the sys prefs - just pick the AP one] Of course, the AP one will be limited, but you should get the DS back?

[@green1mantle]

What problem do you get with airprnt. on the latest os Ventura?

[@KeithCooper]

Not printed much, with MacOS 13 but it seems to be better Installed several printers and no obvious airprint issues ColorSync utility seems to be able to print targets correctly. I noticed that Canon's site defaulted to 10.15 when deciding what to download - seemed fine since the CUPS driver is the same one listed for 13 My only issue is apple's ongoing crusade to make my Mac look more like a phone... :-(

[@monicaweng1305]

I can’t install the driver with the new Ventura. It drives me nuts! What can I do? I got the Pixma Pro 200, and the colors are way off with AirPrint.

[@KeithCooper]

I'd suggest asking on the print forum at DPReview www.dpreview.com/forums/1003 If I can get a 200 to test I'll have a look, since I've a test machine set up with Mac OS 13

[@mkmousej6745]

This is so helpful. Unfortunately my new Canon G6020 does not have a driver (per canon) they said it uses AirPrint. But my AirPrint (version 10.13.3 OS) will not allow me to print borderlessly. And without a Canon driver I cannot override this.

[@KeithCooper]

Have you tried the Canon print software? Not sure if newer Mac systems [than 10.13] still have this issue with AP

[@mkmousej6745]

@@KeithCooper I have downloaded all I can from canon with no luck. and I misspoke - my OS is 13.4. sorry

[@KeithCooper]

@@mkmousej6745 Ah - unfortunately Canon have completely broken colour management on Macs with newer small printers See my G550 review [the main written one on the Northlight site] and discussions about the topic.

[@mkmousej6745]

@@KeithCooper ok ty

[@user-fq2hr3eo8l]

Hi - any help please. I have MacBook Air, my colour on a6 card seems dull and grey text should be black. I’ve uninstalled and reinstalled. I have HP DESKJET

[@KeithCooper]

Sorry - it's been quite a few years since I had an HP printer to test

[@meipotote5731]

Hi. I have followed your steps & successfully found more print options but would you be able to tell me where to find the option of print speed I can not find this option anywhere!! I have the Ventura 13 software on a MacBook Pro

[@KeithCooper]

Print speed is not an option on any printer driver I've seen? Changes to print quality settings will usually change print times.

[@meipotote5731]

@@KeithCooper Thank You! But I have discovered the following now.. hat is the difference between bidirectional and unidirectional printing? Bi-Direction: When the print head moves, printing will be performed in both the outbound pass and return pass. Uni-Direction: Printing will only be performed in the outbound pass (depending on the model, printing may only be performed in the return pass). The printing speed is lower but the quality is higher.

[@meipotote5731]

To give your ink some time to dry and fix the “pizza wheel” problem, slow down the printing process by turning Bidirectional Printing to off - I found it in the print settings

[@BriannaSindledecker]

Following this, I deleted and added the printer in but air-print shows back up when I click into the printer next to Kind. All steps aligned prior to this, any advice?

[@KeithCooper]

What printer? Read the installer instructions [all of them] carefully... failure to do so is what's caught me out...

[@2handsomeforlaw]

I'm encountering a similar issue, albeit on a Windows PC using the same printer model. The Epson Print Layout software fails to recognise the printer, whether connected via Wi-Fi or USB. Curiously, every other application recognises the printer without issue, making this particularly vexing. Despite repeatedly uninstalling and reinstalling both the printer drivers and the Epson Print Layout software-ensuring to install the driver prior to the Epson Print Layout-my efforts have been to no avail. I've exhaustively searched for a solution online, yet none of the proposed fixes seem to rectify the problem. Would anyone have any recommendations?

[@KeithCooper]

I'd ask on the printing forum at DPReview.com - I've not personally used a win PC this century, so can't be of any help...

[@tanichcka]

I just bought Pixma G3470 few weeks ago and now I'm stuck. On MacOS 14 the only option for driver is the AirPrint and any further utility settings are not available 😑 Nothing on Canon website as well. Lot's of issues with faint black printing, etc and seems there's nothing I can do 😳 Thank you for the video though, because I was going crazy why I can't find the settings and colour management.

[@KeithCooper]

Bad news I'm afraid - colour management is broken on all Macs [any supported system - I still use a range from 10.13 to 13.5] with these smaller Canon printers. Canon have decided that you don't need printing with profiles :-( If you want more info, see my G550 review www.northlight-images.co.uk/canon-g550-printer-review/

[@tanichcka]

Thank you, I'll check it out. I've already contacted to Canon support at least to help solving the faint prints problem. :)

[@francoisgs1]

HI will you have any ideas on connection with Printer? got Deco x50 , a new canon printer E4570 , using Macair , printer can connect to wifi as per screen, I can at time see appearing on my mac when want to add but not consistent and suspect Deco is a possible issue for poor connection, printer appear on my Deco list of connected items ? but cant seem to add my printer on my mac ! thanks

[@KeithCooper]

Sorry what's 'Deco'

[@francoisgs1]

Hi@@KeithCooper Deco is a WifiMesh system t assure a better high wifi through the house

[@KeithCooper]

@@francoisgs1 Not a product I've any experience with [or that model of printer either] I'd suggest a more technical forum like the Mac or printing forums on DPReview.com

[@francoisgs1]

@@KeithCooper have done that , hope I can find a solution in this connectivity :)

[@georgedelimosis7371]

HI Κeath .tis very useful but on my Ventura and Big Sur iOS I only see one option for my canon printer...

[@KeithCooper]

Ah, depends on which Canon printer... Some only support Airport

[@georgedelimosis7371]

@@KeithCooper I have a g640 .otherwise do you have a suggestion for proper print settings ? so far the results are far away from what I see on my screen...

[@KeithCooper]

Ah - that explains it - colour management is effectively broken on the smaller Canon printers on Macs See my discussion of this in the main [written] G550 review www.northlight-images.co.uk/canon-g550-printer-review/

[@garrett5758]

Hi Keith, I have a question pertaining to AirPrint. I have purchased an Epson XP-4200 printer and I had successfully set up everything. The only problem is when it comes to printing, it doesn't open up the printer when I go to system settings and under printer and scanners. The scanner is available but the printer is only in 'queue'. (Printer Queue). What other solutions could I get the printer to work.

[@KeithCooper]

What system and print software - can't say anything without this

[@garrett5758]

@@KeithCooper I’m using a Mac which runs under ‘macOS Ventura’. For the printer software, I’m not using any except for the downloaded Epson hardware which allows the scanner to be use under that or manually through the computer settings. The printer however, is running on no software just the computer system settings.

[@KeithCooper]

I don't know the 4200 I'm afraid - Does it not print at all? The solution might be to go to epson.sn and reinstall the printer and all the support software - pay careful attention to the printer driver setup bit - read the instruction carefully - this has caught me out installing on a MacOS 13 iMac

[@garrett5758]

@@KeithCooper Thank you, I believe I’ve got it into working now, pretty much everything was under file settings and also having to reinstall the whole software made a huge difference.

[@user-cl2db4he3n]

Hello! I got this printer few days a go and I print photos but it looks very purplish..do you know what is the problem ? :(

[@KeithCooper]

Which printer? The video is not about a specific printer

[@angelawolstencroft5465]

I nearly had a nervousness breakdown over the last couple of days trying to get my Canon MG2550S to scan, when I go to scan and click on printer , the scan mode doesn’t come up as an option. I’ve deleted the printer, I’ve reinstalled it several times. I’ve tried to reinstall the driver but can’t find the right one. Can you help 🙏

[@KeithCooper]

Sorry not a printer I know. Try asking on the printing or Mac forums at dpreview.com - but specify the exact system you are using

[@wronghandlane9665]

Hi Keith! I have been fighting this issue for days, when trying to install drivers from canon, it states that my Mac os does not need drivers, so I am finding no way to install a normal driver rather than the default air print :(

[@KeithCooper]

What printer? When I reviewed the G550, I discovered that Canon has given up on writing proper drivers for the Mac for more basic printers. Essentially, if you have a basic printer, colour management is completely broken [aka AirPrint] on Macs. I managed a workaround [in my written G550 review] but it doesn't change the driver problem.

[@wronghandlane9665]

@@KeithCooper Thank you so much for taking the time to respond! I just purchased a canon G7020 printer. Previously been using an Epson XP 6000. I am considering returning the canon and doing more research especially due to this driver issues. I will take a look at that video! Considering maybe just upgrading the Epson if they do maintain their drivers and all. Thank you again! I really appreciate your time

[@dr_shrinker]

I can’t figure out how to uninstall canon profession print and layout. I want to uninstall and reinstall to see if I can get the thing to work. I have purple blue skies in the color and I’m constantly getting the “error occurred, memory insufficient” pop up. I have had the printer for a month.

[@KeithCooper]

I'd suggest asking on the printing forum at DPReview.com - be sure to include system info, it makes a lot of difference

[@rondab16]

Hi Keith, Thank you so much! I finally installed the Epson printer driver correctly on my MacBook Pro w/ Big Sur 11.7.10. I can get to color options, manual settings, and the advanced color adjustments. However, when I move the advanced color adjustments, I can see how it changes my photo. The tiny preview to the side is some standard photo that changes, not the one I'm printing. So, I'm making adjustments and merely gambling on what may be the result. It wastes so much time, ink and paper. Can you help me or direct me to a helpful video? THANK YOU SO MUCH!

[@KeithCooper]

Glad it worked, however... In general, I say never ever make any adjustments in the printer driver - it is simply the wrong place. You need to use icc profiles and an image editor of some sort... Which printer? You might also try [the free] Epson Print Layout for printing?

[@rondab16]

@@KeithCooper Thank you so much for the missing key-- use image editor, not driver! So, I guess I need to learn about icc profiles. I use the photo editor on my Mac, but the colors are really off when I print. The greens just don't come through. I have Epson XP 970. I will also try the free Epson Print Layout. Can you recommend any of your videos to get me on the learning curve with ICC profiles or a good place to start for my level of knowledge? THANK YOU!!!!

[@KeithCooper]

See my related reviews www.northlight-images.co.uk/epson-xp-15000-printer-review/ www.northlight-images.co.uk/epson-expression-photo-xp-960-printer-review/ My written reviews/articles are always ore comprehensive [and go back long before I started doing the videos] @@rondab16

[@rondab16]

@@KeithCooper thank you so much for all your help and being so responsive! I will study your articles!

[@paigeme886]

Thank you! Sorry for sounding so dumb I just recieved a replacement printer- the other one had issues. They are exactly the same model and make, although this one of course is a few years newer (2021 vs 2024) Would it be best to remove the printer, and uninstall all the drives and then when i plug the new one in, Re-install them as a ‘clean’/fresh install to set up the new printer (or it will do it automatically like last time)? I hope that make sense! Thank you! I have a macbook pro 15" 2015 and the printer is an epson workforce printer I would hate to uninstall it and have issues re-installing but thought it may be best to install the new one as if I never had one before.... what would you do? And sorry this must sound dumb

[@yaroslavpichugin794]

Hello!) I have a problem, I can’t understand what my mistake is, when I create a paper profile, its name does not appear in the list on the printer panel, the four profiles that I wrote appeared and everything is fine, but today I did it several times everything is new and the paper name is not in the list on the printer panel, I update the printer driver, everything is as in the instructions, I receive confirmation that everything is ok, but... I can’t understand where the error is..

[@KeithCooper]

What Printer? What System? What Software? Is this an icc profile or a custom media setting? What instructions? On what software? No idea at all without lots more info... :-) Email me at Northlight - comments on YT are clunky at best

[@ashtonwoodturnings225]

Had the same problem with hp 6400 , it kept disappearing, removed it, and reinstalled it making sure no airprint, im on mac os 14.5

[@KeithCooper]

I'm told that a static address may help, but I've not set up an HP printer for well over a decade, and not on a modern Mac system.

[@ronshephard9429]

I have the ET-2850 and followed your instructions but the airdrop still appears.

[@KeithCooper]

It's Airprint - airdrop is a phone thing What system? - Take care to read the instructions carefully in the installer - be sure to select the driver, not any automatic choice. If need be delete the printer instance and start from Epson.sn Because each system is a bit different, I cannot ever give step by step details. See the mention in the 2850 review as well www.northlight-images.co.uk/epson-et-2850-printer-review/

[@ronshephard9429]

Sorry. I meant airprint Keith. I couldn't use Epson Print Layout because of Airprint. I solved it by connecting the printer to my imac via a USB cable, which allows me to access Print Layout.

[@ThatGuy-rb5yw]

I see the AirPrint in my setup. I tried to re-setup as you showed and I get an error because my computer can’t even communicate with my printer. This is after using it for months. Any help would be nice.

[@KeithCooper]

Without knowing the printer make, model or even what Mac system, all I can say is to go to the printer setup and treat it like a new printer installation

[@ThatGuy-rb5yw]

@@KeithCooper That is the direction I am heading. I am using a Mac with the latest os and an Epson et-8550.

[@KeithCooper]

Go to Epson.sn and treat it like a new printer - just read everything more carefully ;-) Every time I've seen it's, failed it's been user error - even when it was me! ;-)

[@ThatGuy-rb5yw]

@@KeithCooper haha! I got it to print again but still shows airplay next to it. I’ll mess around with it some more. I really appreciate you responding!

[@paigeme886]

Thank you!!! This is so helpful! Sorry for sounding so dumb I just recieved a replacement printer- the other one had issues. They are exactly the same model and make, although this one of course is a few years newer (2021 vs 2024). Would it be best to remove the printer, and uninstall all the drives for the printer and then when i plug the new one in, Re-install them as a ‘clean’/fresh install to set up the new printer (or it will do it automatically like last time)? Or should I just leave the drives … worried if I leave them it may cause issues but worried if I delete/ uninstall the drives it wont be possible to download it to my Mac again. I hope that make sense! Thank you! I have a macbook pro 15" 2015 ( Monterey - can’t go higher) and the printer is an epson workforce printer I would hate to uninstall it and have issues re-installing but thought it may be best to install the new one as if I never had one before.... what would you do? I thought to delete/ uninstall, then turn my printer on and connect it etc. People have said different things but I think you may be the best to answer this one ☺️ And sorry this must sound dumb

[@paigeme886]

Oh! And if I should uninstall it, apple and Epson just say to delete it etc, but my workforce drives has an uninstaller on it… best to just delete it all ? Or use the uninstaller but will that prevent me installing it fresh again? I know people probably wonder why I would want to delete the drives, just sometimes it could cause issues in the case of other things etc

[@KeithCooper]

I would just delte the printer in the printer lis and then add a new one - taking sure it is not an 'airprint' version.

[@paigeme886]

@@KeithCooper thank you! not uninstall the drives?

[@paigeme886]

@@KeithCooper just worried about that too ! lol!

[@KeithCooper]

no reason to...

[@hannahmariebrankley]

I have a Canon G6050 printer with Mac Monterey 12.6.5 I’ve only got one option to install which is the AirPrint. I’ve contacted Canon but no response. Hoped you or someone reading the comments may have an idea? Thank you ☺️

[@KeithCooper]

Sorry but Canon have effectively broken colour management on their more basic printers on Macs. This goes for my old MacBook [10.14] or iMac [13.3] I cover this in some depth in my Canon G550 review, with potential workarounds www.northlight-images.co.uk/canon-g550-printer-review/ Unfortunately, this is 100% Canon's choice... :-(

[@hannahmariebrankley]

@@KeithCooper thank you so much for letting my know. Thankfully I have a windows laptop I can use. I did try pairing the printer settings but that wouldn’t work either. I hope canon will change their settings for it one day, I know many crafters and design students who prefer to use Mac.

[@KeithCooper]

Yes, me too...

[@bbubarker]

Thanks, But this did not help with the Canon TS6300 on Mac 14 only shows an airprint driver

[@KeithCooper]

It could be that there is no proper Mac driver Colour management is effectively broken on Macs for many smaller Canon printers I managed a workaround for a G5/650, but it's not an approach many could take www.northlight-images.co.uk/canon-g550-printer-review/

[@daytripart]

Annoyingly, I've just installed a new Pixma TS705a and discovered that Canon don't make a driver for Mac at all, they just want you to use AirPrint. Unfortunately, this only gives you 4 media types to select - Plain, Photo, Envelope and Disc. Seems I'm stuck with it as all the advice is to make sure you're selecting the proper driver, not AirPlay. It's not for art or anything fancy, but it would be nice to have the options to change the settings from bog-standard printer paper to nicer papers.

[@KeithCooper]

See the profiles for Mac use, as described in my main [written] review of the G550 www.northlight-images.co.uk/canon-g550-printer-review/ I don't know how similar the 705 is

[@daytripart]

@@KeithCooper Thanks for the reply, I've read the article and I would say similar, but not. You have options for different media types on your printer settings with the G550, but that is missing from my print dialogue, I just get the 4 basics media types. I can live without the colour profiles as it's mainly for documents, but I use different basic papers depending on need. I suspect it will be ok, just feels odd not being able to select between matt and gloss photo papers. Shall have to try them and see how they do.

[@ethankral7136]

Interesting. ON my computers using AIRPRINT is very reliable. On my wife's computer, her later OS X (12.51) has no AirPrint option when setting up, so we select "use Epson ET2800" and it jams the printer feeder every time. Was going to try to set hers up with AirPrint instead but I guess not?!

[@KeithCooper]

Depends on what you are printing - airprint usually works fine for text etc. For printing photos with colour management and all the driver options, it's a combination of reliable but useless... ;-) Try installing by going to epson.sn and making sure the latest stuff gets installed. This is not a printer I've tested though, so I can't be sure...

[@FransceneJK98]

What if my Mac can’t find a printer ?? My box is empty and both are on the same wifi

[@KeithCooper]

Go back to the original setup - repeat it and check the instructions carefully. However - You don't give any info as to system or printer, so I can't add any more...

[@breacorcoran3178]

I don't even have the option to select AirPrint, it only lets me choose the Canon series under "use" but then after I install under "kind" it says AirPrint. Does anyone know how to get around that?? Its driving me nuts

[@KeithCooper]

Unfortunately, for some smaller/cheaper printers, Canon completely breaks colour management on Macs, enforcing use of AirPrint What printer? I have a partial workaround in my G550 review www.northlight-images.co.uk/canon-g550-printer-review/

[@breacorcoran3178]

It is a TS9520. A few friends recommended it to me and they haven't had any issues with their images but I'm not sure how they managed it. @@KeithCooper

[@KeithCooper]

Yes - broken colour management on Macs IIRC Unless they had icc profiles for papers and were using PCs any 'good colour' was more by luck than judgement ;-)

[@QueenChatty1]

@@KeithCooper I have the same problem as this person on my IMAC with version 12.7.1 any suggestions? I just got the Canon Pro 200 and would love to be able to have it work seamlessly.

[@KeithCooper]

See the airprint mention in the pro-200 review www.northlight-images.co.uk/canon-pro-200-printer-review/ @@QueenChatty1

[@stanceworks7995]

Under use I don't see my Epson printer name... I just see the bottom 3 things auto select, other

[@KeithCooper]

Do a full install from the software of the manufacturers site

[@stanceworks7995]

I tried to print a test page from word.. Two images and I picked the printer up via my network even though installing driver didn't finish. Or couldn't finish... It didn't print my images it printed gibberish code, twice

[@KeithCooper]

Yes - printing from 'Word' is never a good option for images

[@jennhall522]

Oh man, I wish this worked. I just got a brand new MacBook Pro, and though the only driver says it's for the ET8500, it still installs the airprint, and there's no way around it. Sometimes I really hate Apple.

[@KeithCooper]

Sorry - it should still work. Delete the printer instance and set up from Epson.sn pay very careful attention to what options are there when you install the driver. I don't have anything running 14 yet, but was still able to mistakenly install Airprint on my new Mac Studio

[@jennhall522]

@@KeithCooper it did! I wasn't looking in the right spot, but I found where to go. I have a lot more options now, and it's definitely brighter and more saturated. It's still nowhere near what I see on the screen. Why is this so hard?

[@KeithCooper]

Different in what way? - remember that no print will ever match a screen ;-) See here for some thoughts www.northlight-images.co.uk/why-prints-look-wrong/ @@jennhall522

[@jennhall522]

Hi Keith, I took a photo of what's happening...I did link my instagram, but I guess YT deleted it. If you have instagram, the last photo I uploaded was on my vanislewhimsy account. @@KeithCooper

[@Anna-pn6uv]

every single time apple or epson make an update, everything breaks, and airprint is always the culprit of wrong colours!!!!

[@KeithCooper]

One reason not to rush into updates - I tend to keep older systems running until I need to change. That said putting Mac OS 13 on to the imac was just for testing - it feels more and more phone like which I don't much appreciate