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I will never again buy a Ford Fusion. Used to love this car, but after the issue with my heater, which is very common on the Fusion, and Ford's unwillingness to do a recall for it, my mind is made up. Mine is a 2012 Fusion. I was looking at trading it in and getting a 2018 or 2019 model year in the spring, but after this incident.. HELL NO!! I'm going back to GM or Chrysler. Don't get me wrong, I don't hate Ford. Love their trucks, owned a couple Mustangs as well. But when there is an issue such as this, and the company knows about it but won't do anything about it except send you to the Ford garage and stick you with a massive bill to do the same thing that cost me about $42 to fix, screw that. They have now lost me as a customer. It's not that it was a big deal for me to change, but for others who might not be so mechanically inclined or savvy, this could mean an expensive repair for them. It makes me ask and wonder.. what other common issue goes on with Ford vehicles that they know about but tell the consumer, screw you? Personally, I don't care to find out. I am done with Ford.