URGENT CARE 1 YR LATER | WHY I QUIT URGENT CARE + STORY TIME | I WAS REPORTED TO HR | Fromcnatonp

[@fromcnatonp]

If you watch me you know I will tell it like it is, when I am wrong I will own it, this video I didn’t want to post bc I know I made some decision that I should not have made m, especially when I was upset but I live another day! Thanks for watching and one 💚!

[@traditionalwomanmodernworl2267]

Maybe not all Urgent Cares are like that but the one I’m at in Maryland definitely is! We are there 12 hours and expected not to sit down and eat/decompress. We close at 830 and if someone walks in at 829 we are expected to still see them. Which I find ridiculous because that would mean leaving no earlier than 9. We are expected not to turn anyone away even when it’s not feasible we can help them. I mean we literally had a GSW check himself out of a Trauma Hospital AMA and come there asking for an antibiotic. The office manager told front desk to register him because we can’t turn anyone away. RIDICULOUS. Thankfully the owner was called and agreed he shouldn’t have been registered but he was already triaged so I’m sure they will bill his insurance still. And I NEVER got my DOT and I’ve been here 2.5 years now. I refuse unless they pay for it and give me a nice raise bc it’s more work. Sorry I’m rambling thanks for sharing your experience. Keep us updated on the next venture!

[@traditionalwomanmodernworl2267]

And we also do Preop physical and majority of them have chronic health issues they lie about and are mad when you won’t sign off for them to proceed when the lab work tells on them. I mean wanting a BBL and Hba1c is 11 like get serious!!! Rant over!

[@fromcnatonp]

Rant on, I feel your pain! I did finally get my DOT but I got it later than I was supposed to and I was never reimbursed for it, but I knew they probably was never gonna do it bc I delayed getting it. I wish you all the best

[@conofeo2505]

First of all! You are the provider and the person with the license and responsibility for everything from customer service to the care delivered. You run the show, not the prissy, low wage receptionist, that likes to gossip and tattle to the managing physician and HR. I quit because of the charting off the clock.

[@kaylasvideospace]

I was unemployed for three months last year for my mental health. I prayed to God to show me where I was needed. I started hospice in Jan this year and love it!! Take time to do you. The right career will come to you ❤️❤️

[@deedee2736]

good for you

[@cmpbstephai7082]

I was unemployed for 6 months after having acute trauma daily at work.

[@kaylasvideospace]

@@cmpbstephai7082 I'm so sorry to hear 🫂🫂🫂

[@donielleancar7346]

Question? Did short-term disability cover you during this time because I am about there.

[@kaylasvideospace]

@@donielleancar7346 Unfortunately no :( STD is one of the reasons I left my job, my company hired out for HR and made STD impossible. Luckily my bf supported me during this time ❤️

[@JazzyJsworld]

Health care is getting out of hand. And it don’t seem to be getting any better

[@iPARiSx]

It sure ain’t

[@jpeperone1]

Thank you so for sharing. I work as an NP solo in a busy urgent care. I see 50+ patients a day and have reached a breaking point. Management came and spiked to me about a negative google review because the patient complained that “I didn’t order antibiotics” well the patient didn’t need antibiotics. Patients think they can go into urgent cares and tell the provider what antibiotics they want ordered when they don’t need antibiotics and then write a bad review…..It’s frustrating 😢

[@carlyjoyg]

Just resigned at my UC job. Literally the worst work environment I've ever been in!! Good for you for leaving.

[@ladinez]

congratulations. I am glad you told him something and made him think a little. I work UC and I already resigned lol.

[@Kaya6067g]

I love your videos. They deliver a very important message of honesty, transparency, and diligence. I wish there were more people like you who stand up for themselves and do not let broken systems mix healthcare professionals with the dirt. I am working as a nurse and I am so sad to realize that the healthcare field has lost the respect and care for people that do their best to help society. Nowadays, it all comes to big money and heartless business.

[@fromcnatonp]

Sad but true! Thanks for watching

[@rnti4253]

Currently working at an urgent care and my experience is basically the same, what I will never do is see 70 pts on my own, no ma’am. And I tell them I am going to eat and pee. You cannot pour from an empty cup. I have realized that most of these institutions do not care about anything other than making their money. NP’s are exploited, but I’m not with it!

[@Dee-oq5ms]

Naw sometimes you have to speak up in healthcare because ppl will continue to try you. You were frustrated and that’s okay, it’s normal.

[@fromcnatonp]

Girl, frustrated is not the word! Thanks for watching

[@crazymause5993]

Yes! If he can go behind your back and run his mouth, you should be able to ask him about the crap he went ard spewing!! I can't stand bitch ass people!😡

[@yurilethskinner5521]

Urgent care would be my last choice of places to work because the patient is NOT always right. I’m not about that life. Thank you for your insight. And yes I still have a house phone. I thought that was my phone ☎️ was ringing 😂

[@Keisha_TKD_NP]

I work in the ER and it’s the same crap! We do get a decent break (after the nursing strike we had) but the volume of patients is ridiculous and we don’t do diversions like other ERs. We pile up the patients and half of them could have gone to urgent care for these minor issues. So now we have to play concierge server while actually trying to save people’s lives who have a TRUE emergency…. THEN there’s no space to get the crash carts in anywhere. Healthcare has truly changed. 😢

[@veryvanessa]

I remember one shift during COVID we were testing outside. It was in the 90’s hot AF and I asked for water and the manager said she used up the budget for snacks for that month. I left and went to the store to get myself water so I could be hydrated during my shift. Needless to say, I quit.

[@heydiq2143]

Wow. Management was the problem. They never considered their staff especially the provider. That's just horrible. SMH. Great video by the way 👍🏿. 🙂

[@fromcnatonp]

100% they were the problem! thanks for watching

[@kharris9977]

I’ve worked in UC for the past 5 years and everything you’re saying is so true! After 3yrs I cut back to per diem and only pick up when I feel like it, when there’s another clinician working and making twice as much as I was before 😊

[@fromcnatonp]

Thanks so much for watching and sharing.

[@BrigitteNP]

So that “boy” can basically go “tattle” on you but when you wish to discuss it face to face like an adult now you’re “intimidating” ?! Make it make sense!!

[@michellebrown3412]

Do not diminish your light for anyone. Find your tribe. Healthcare do ask for a lot without adequate tools to excel at the job. And on top of it gaslighted you for speaking the truth. You were being thoughtful, compassionate of the calling to look out for your patients. This whole healthcare needs to be reworked. Thank you for sharing candidly!! Clear out bullshit fi real!!! Follow you to your next journey.

[@CreshaNicole_DNP]

My first urgent care experience was terrible. And it was honestly the medical director. I’ll never work at a private urgent care practice again, especially a fee for service practice.

[@fromcnatonp]

I have never worked for a private one! But honestly all these UC are the same!

[@marciemork5347]

I worked in a doc office, 10 providers, I forgot how many nurses and 2 front desk staff (one was me). We had an emergency where we had to call an ambulance for a parent who was having a seizure...well this person in the waiting room, sees the EMTs walking in clearly there is something going on....they come to the front desk yelling about how they need to be seen and this is ridiculous and how much time is being wasted (mind you its for a physical for the kid). I kindly turned my back and told my co-worker to close the window.

[@fromcnatonp]

They do this all the time! So ridiculous! Thanks for watching and sharing

[@kls6612]

As a patient, I went to an urgent care that had a similar problem. Their x-ray machine was down, so they let me know and referred me to another urgent care. I am glad they did not leave me hanging ❤. I went down the road to the next one and had the x-ray done. I am happy we have Urgent Care facilities, however, people need to behave. Patients should not be acting crazy and abusing staff. There is no accountability for bad behavior. Maybe if they lived somewhere that did not have these facilities, they would appreciate them more😥.

[@LoveLacedRN]

Laurie, thank you so much for being so transparent about healthcare and work culture as an NP.

[@yourstrulyuwa]

Loved this and the honesty. Healthcare has definitely changed from what it used to be. My semester of nursing school just ended and I had only one semester to go (supposed to graduate December 2023) I decided I was done. I will not be returning due to a lot of reasons the main one being I wasn’t passionate about it anymore. It felt like a burden to continue. With that being said I’m headed to get my Masters in Health Administration and hoping to make a huge difference for all and I’ve honestly have not felt this much relief or happiness since before nursing school. Keep doing you love your channel and your message! 💖

[@GleefulGene]

Thank you for sharing. I work for a primary care office. FQHC and it’s the same exact story. It’s sad that healthcare is becoming such a mess. Patients are so entitled. No respect for staff. Always understaffed but yet we keep taking new patients

[@fromcnatonp]

I had a interview for a FQHC and I told a friend of mine who told me not to accept the job bc she had clinical there as a NP, and it as a disaster. Idk what we are gonna do. All the best to you!

[@meeka59]

They are very entitled these days.

[@monicag918]

I’ve experienced the minced words where one repeats something I’ve said but leaves out important details 🙄 I’ve also experienced being noted as “intimidating” or “aggressive” even, just for asking questions or redirecting. Smh the things WE go through as professionals. This video was helpful information so thanks for sharing!

[@moniquejerry1624]

You handled that with perfection.

[@hyeeunjung4451]

I feeel ur pain. I was there too. I have zero tolerance to this toxic working environment. Sending u a big hug and sympathy 🌹

[@MNP208]

Also, why is it just the health care profession that is expected to work 12 hours without a eating??? This makes me so mad! 😠

[@msab657]

What gets me even worse is when your shift is 8 1/2 hours or 12 1/2 hours, with an unpaid 1/2hr for the lunch you never get to take.

[@KendraRN]

The husband dem always ah reason 😂😂😂 . It’s their loss Laurie, like you always say, yuh nah go hungry, thank you Jesus. Amen 🙏🏾 ❤

[@fromcnatonp]

Lol! That is why I have to keep him, him never advise me wrong! And when I am wrong he sure to tell mi, all when mi upset wid him! Lol. Amen Kendra, not hungry around here.

[@hildawilson5135]

I just love your videos they are so candid and filled with valid information and reality! You had me in stitches listening to your experience. Society has gotten into this privileged, entitled and I want it now mentality. So much grace is needed period. I look forward to your next adventure. Much grace and blessings being sent your way!

[@jasmineg2503]

Thank you for sharing Laurie! I appreciate your transparency. I thought I wanted to do urgent care, but ugh yeah no. I work in primary care, I get off on time, I have 1 hr for lunch, off all holidays, no weekends, I rarely take work home. No one is calling me after hours. I think I ll stay here, because what you experienced is a disaster. Listening to your story had ME upset for you 😐. I would have quit as well. I work in a FQHC. They have their own set of problems, but it's bearable. I'm happy you're doing what's best for you.

[@urgentcaredr]

Keep in mind that every urgent care different. The urgent care that I work at does not open during holidays and I never take my work home. We also have a scribe to help us with charting and there is so much support that I never feel alone. I have such a great experience in Urgent Care.

[@krcakessweets470]

I work in urgent care too. I can relate to everything you spoke about in this video. I feel that patient’s need to be more respectful. It’s mentally and emotionally draining . Excited for your new path/journey ❤❤

[@SF19925]

I absolutely agree what you have said about the dealing with difficult patients and the verbal abuse we may have received as healthcare workers. I am not going to bend backwards to please these patients and lose my dignity and self-respect. I don’t want to explain myself to the management about one bad review out of the hundreds of good ones. I also don’t want to hear “what could you have done better to improve the situation?” even I have tried my best to provide care. That why so many of us suffer from compassion fatigue. Patients are not always right and some of them are miserable and crazy. They shift their angers or blames onto healthcare workers and providers. Be nice to them cause they are trying their best.

[@xiomaragomez6649]

Laurie, hang in there. I've been in your shoes and you handled it well. Please everyone do not compromise your lunch time. As providers we also have to set the tone for respect. We have been disrespectful long enough at the bedside. Zero tolerance for disrespect towards my person. We advocate for patients but we are also priority. 🤗

[@Abidjan-weekly]

The only way to get peace is to leave this profession of nursing altogether. I only have an ADN and not motivated to get higher degree in the field when seeing things like this happening to people at the top of our profession. Also be careful of butt kissers in the workplace…..they are the worst people to work with. You were set up all along.

[@Abidjan-weekly]

I am looking at self employment now. No job satisfies me anymore. It’s all the same everywhere.

[@khaylaryonna6707]

Girrrrrrllll let me tell you! I had that “intimating” thing said about me as well. The moment that is brought up they allow them to play victim! I see why you left. I would have walked off the same shift 😂 and left them high and dry! I know for a fact when I become a nurse the urgent care is NOT an option!

[@fromcnatonp]

LOL! I wanted to pack up and leave, I had to call my husband and he had to talk me off the ledge and told me I still had to finish my shift bc it would be highly unprofessional. I did agree with him. Thanks for watching

[@lucyluz1651]

Gurrrllll.....a TOXIC ass office manager is why I left my NP job ...my Supervising MD was phenomenal, but he had no influence over that uneducated, can't spell, envious, disrespectful demon!!!! smdh . You have got to keep YOUR mental peace ma!! No job is worth it!!!!

[@TaelyLee]

Laurie, thank you for making these videos! I’m half way done with my FNP program and don’t really know what I want to do. I currently work at a family medicine clinic, so I’ll most likely start there, but I’ve seen how difficult being a PCP is. On my good days, I’m reminded how much I want to serve underserved populations/minorities and then on other days, my mind gets the best of me and I decide not to do primary care. I pray constantly for God’s guidance, so I know in the end, no matter where I end up, it’ll be meant to be. Thanks for the great video and insights! ❤

[@judithwilson3113]

Find a fellowship. You will float through specialities and see which one you like. I start in the fall.

[@LovelyGlow01]

How can an HR person tell you what to do regarding how you manage patients at the urgent care when they have NEVER done the job??? The people who don’t do the job always seem to know what the providers should be doing 🤦🏾‍♀️

[@toppmax]

HR is there to protect th company they do not give a crap about staff.

[@fromcnatonp]

It's always the folks who never do the job who tells us how to do it! So ridiculous!

[@MNP208]

Haha, welcome to health care HR.

[@becky9440]

Omg I COMPLETELY agree with you!! Everything you said is exactly my reasons of frustration with the US healthcare system, and the reason why I want to quit nursing after just a couple of years.

[@stacey-annallen6625]

Hi Lori! Thanks for sharing your experience in working at the urgent care. Honestly I thought that would have been a good setting for me as a FNP as well for work life balance but I don’t do well in high stress areas. You’re right, not all urgent care are the same but I do agree in caring for your employees as much as customer satisfaction is required. Praying for you and your next career move.

[@TRUEEEEET]

No lie. You are one of the view KZbinrs that I can watch and not care about how long the video is. You are a breath of fresh air. You are honest and super relatable. I'm mid way through but I hope you have good news at that end😊

[@latashawilliams6279]

Urgent care is a sweat shop. No lunch breaks. Squeezing everything out of you to make a dollar. Unsafe to see so many pts with 1 provider. I’m getting ready to resign and will NEVER do this type of work again! I never worked so hard in my life

[@fromcnatonp]

Lol! “Sweat shop” I never thought of it that way! But you telling the truth! All the best to you!

[@mrs.wilson2275]

Thanks for your transparency as always Laurie!!! I never felt UC was for me for this reason alone lol. You’ve confirmed it. Can’t wait to hear about the new venture! Take it easy and rest until then ❤

[@fromcnatonp]

Thanks for watching!

[@kaypowell600]

You can revert with precepting, publishing and CME or a combination.

[@suhvannalamar8467]

Giirrllllll your job sounds just like my UC… whoooo! Pray for me to be able to hold on to that 1 yr mark too & I find something good 🙏🏾

[@MNP208]

Laurie, I'm so sorry you had a bad experience. Our Urgent Care providers only see about 25 patients in a 12 hour shift. If the clinic volumes are higher, more providers are staffed. Our clinics that see 100+ patients/day will staff 4 providers and multiple RNs. A PA or NP would NEVER work alone. Clinics will always get negative reviews, but our clinics get way more positive reviews than negative reviews. Radiologists not reading X-rays is simply *RIDICULOUS* . I'm so glad you got out of there. Did you create your own incident report? Also, I can't believe you were doing all of those work comp and physicals with only one provider present. That is NOT OK!

[@fromcnatonp]

Let me come to your UC to work! Lol! The radiologist was not able to see the images, that is why I was saying don’t even bother doing them. Thanks for watching!

[@RNVIPs]

I have been fighting a charge from urgent care over a test they never did because their equipment were broken. This is a real issue! They know their stuff is not working rather then save people time, they prefer to put profits over people.

[@MNP208]

@@RNVIPs Yes, this is NOT ok. Keep fighting that charge!

[@nlwwilson]

Agreed! Seems like she is being taken advantage of here. Not a healthy workplace at all.

[@sheisasurvivor8479]

Same, agreed, not by yourself

[@donielleancar7346]

Laurie, I just found your channel today. I started with your I quit LTC video. I’m there. I financially have to find another job before I can say Bye-Bye and that whole process gives me more anxiety than I can deal with right now. Hearing your experience helps. Thank you!!

[@melaninqueen8660]

I agree with your Husband. Sometimes we have to learn how to control our emotions

[@fromcnatonp]

True!

[@melissat.9415]

Thank you for sharing your UC experience. I am excited to see where your career journey takes you. I hope you find a position where you are valued and treated accordingly. My current position has me questioning if I want to continue being an NP after 12 plus years. You are not alone in the search for the right fit.

[@w121mxb]

Girl, good job on not getting you DOT certificate, also that was the hardest test I have ever taken in my life!

[@sherrylewin1540]

Guuuuuuuurl !! You were well and truly done with that job! 😂😂 Thank you Ma'am for the update, and all the best with your next role 🥰🇯🇲❤

[@J.Davila_NP]

100% agreed! I’ve been an Urgent Care FNP for 2+ years. We have a serious problem in medicine, our system is broken.

[@Vee-yc5ht]

Am happy you left Sis. When you speak up and stand up for yourself they will label you as an angry Black woman just because you are assertive.

[@Angela-qg1tl]

I have a working interview in a few weeks for UC (6/ shifts month) I work pain management now (seeing 25-36 patients), but I am so bored. Its literally ground hog day. I need to brush up on skills, get back up to speed on "regular" stuff. Then I can do something else. Seems like UC can prepare you to do ANYTHING. I'm telling myself I can suck it up for a little while, if I have to. You got me scurrrrrd a lil 😂

[@eleonorabartoli2225]

Thank you for sharing your experience! I am sorry for the way you have been treated, they were wrong and they lost a competent and caring employee as a result. Soon they will get the opposite and/or cry that they cannot find anybody to work... You were put in an very stressful situation, unable to care for your basic needs and the needs of your patients, then punished for speaking up. It is all the same in healthcare anymore, same management "tricks". You have to not care to function in these environments. It comes from the top, it is only about the money and a false image. How about trying health care administration? You could make a big difference for a lot of people. I know it sounds "distasteful" , even to me to suggest that. But I have to say that caring administrators are what all the good places I worked for have had in common. Please take care of yourself, and they did not deserve you. 💕

[@sandyholland501]

Laurie urgent care sux azz for all of the reasons you stated. I don’t care what they pay, I could never go back. So happy for you to have moved on from there and can’t wait to hear about your next adventure.

[@thenarcissisticpineapple9346]

This hit home so much!! I refused to change an abx for a demanding patient who was also curing at me over the phone. Culture said she was on a good abx. She kept saying how she googled and talked to other doctors so I am wrong and rude. I told her I went to school for many years to provide good care. Next day manager comes in saying pt told her I said I was superior to her bc of my degree. Manager said I should’ve changed the medicine to make things easier. I feel like no one had my back

[@ivybichon8582]

The type of urgent care that you work for our patient Mills. They are owned by multiple investors so hence there’s a big push to make more bang then for an ordinary hospital based urgent care. I work for one of these facilities and lasted only for six months, mind you I have 25 years of experience. When you have the front desk person, who is also your medical assistant, you’ll never run on time, go to the bathroom, or eat a meal. It’s completely abusive. 24 to 25 patients is more than enough and a 12 hour day. When you said that you saw 70 patients, I would’ve turned around and left that same day. They do not care about retention . You’re putting your license at risk. The one thing that I don’t like about urgent care is that people think that you’re a vending machine. They want what they want. They do not care about your medical expertise.

[@fromcnatonp]

I totally agree with you that I was definitely putting my license at risk! Thanks for sharing

[@lt8510]

Wow. The part where you talk about that feeling you get of not wanting to go into work- I felt that! I just stumbled upon your channel and it was a sign from god. I am currently going through a bit of an existential crisis. Feeling so unhappy at work (stepdown nights). I think it’s time to move on but I’m not enthusiastic about anything out there. Making the leap is hard.

[@TanishaHyman]

as a nurse of 18 years i started taking anxiety meds because of how out of control the " customer is always right" and nurse burnout is going. Thats why i have yet to go back to school for NP as well because i have not hears one friend say " i love my NP job" .. and its not like nursing where you get to be with a preceptor when newly hired to get the hang of things an slowly build. it scares the hell out of me.

[@mvlogs_from_youtube]

Working in an urgent care setting is sooo exhausting. When I was working at an urgent care type place it was me and one provider. No support staff at all. Provider assessed patients and I did everything else including processing rapid labs and doing phlebotomy.

[@Kaydiva318]

Omg when I see a person on the schedule saying they having cold symptoms I lose my mind I’m over swabbing peoples noses that shyt takes more time than anything

[@j.michellebeauty]

Laurie, I appreciate your transparency and honesty so much! My goal is to become a family nurse practitioner but my ultimate goal is becoming a Dermatology Nurse Practitioner. Currently, I work as a medical assistant and I was working in urgent care. I tried so hard to be positive and like it. But I absolutely hated urgent care. I thought it was just me. So far I worked urgent care for 2 months and I honestly felt the same way you felt!💯 It honestly took a toll on my mental health!💯 I always felt bad for the nurse practitioner because they always left them by themselves to take so many patients.

[@fromcnatonp]

Thanks so much for sharing! Best of luck on your journey to becoming a Nurse Practitioner

[@j.michellebeauty]

@@fromcnatonp Thank you so much!💕

[@msab657]

I worked in Urgent care for several years. When I was a newer NP, I really loved it bc it was part of the ER and I liked the action. I also learned so much and gained a lot of confidence. I started not liking it when sicker patients were being triaged to urgent care and there was a culture where you got almost bullied and looked down on if you felt the patient needed to be bounced to the ER. It started making me very nervous and I kept feeling that something really bad was going to happen, so I left. It’s funny, I’m starting a job Monday in post acute care/ nursing home. The company that I will be working for seems really great and the facility seems pretty good as well, so we shall see. I’ve been an NP for 30 years, so I’ve worked many places. If I ever get a minute, I post a list from best to worst . Lol 😊

[@Kat-lq8sp]

That is exactly why I left bedside & decide not to finish my FNP. I have my Masters, I make the same money as an FNP without that bull💩. I have many FNP friends in different specialties who say the same story!!!!! Nope!! No amount of money or clout is worth my mental health.

[@Keisha_TKD_NP]

What do you do? I’d like to know my options with my new FNP Masters degree

[@ClaireJVibes]

This is really thankful video Laurie Keep up your voice as viral This is such a great video We respect you as well

[@sashaleigh75]

It was definitely time to go. How do they expect you to diagnose a fracture without an xray? Your right it makes no sense lol. Also it seems like the people your working with is against you and not for you. The situation wasn't safe especially by yourself and epic being down. Maybe that was your push to go, there is something better out there for you.

[@geordonimckoy3166]

Wow you described my experience now I've already updated my resume and am starting to look

[@Mia-283]

Love you, Laurie! Thanks for keeping it real, as always. I hope you can enjoy your time off before starting your new job. Rest, relax, and enjoy the margaritas 🍹

[@Danielle.Wordsmith]

Thanks for your transparency! Honestly you handled that situation correctly! Being honest with patients about the x-ray equipment not working properly was the best solution because their time is valuable. But the real deal breaker is a grown man that reports everything to HR. You made a wise decision to leave that environment. Wishing you the best on your next endeavor. 🩺💚

[@Eve90]

I can relate to your personality lol I am very similar. I initially watched your week 1 vlog in UC and you already were not into it The LORD blessed you with discernment, don't doubt the wisdom given. I am not surprised it ended like this. These corporate structures can care less about patient safety, patient care, and provider health/joy. That is why it's so important during the interviews to ask what their culture is like, what they consider important, how they support their employees, and what sort of things are implemented to help increase joy in the workplace. I used to be scared to ask questions like that, but now I am not because I don't want to burn myself out anymore and endure painful situations in vain. The executives running these places only focus on the money and making sure that the insurance card is charged. As a provider, we have a heart and we care, and we don't want to give subpar care, it will just erode our character. Those who have not sold their souls cannot function in these types of places. Find a place that is God-centered, focused on integrity, and actually helping folks, or open your own place. Good luck and God bless!!

[@TanishaHyman]

as a Jamaican and Brooklynite ... i was considered abrasive because i didnt pacify or enable patients with nasty temperaments who had tantrums, which is common in the south where i specifically work. i had to " soften Up' which was so conflicting but eventually found some middle ground .

[@simplyluvcoupon]

Best wishes wherever your career path takes you. I called out for the first time in 8 years as a bedside nurse on the same unit my husband did not think I was going to do it. I’ve had difficult shifts but I’ve never left a shift feeling so defeated , abused ,ran over should I keep going. Keep us posted. I Always watch your videos keep them coming. Love hearing your perspective as a fellow Jamaican.

[@judithpierre3925]

As usual, a heartfelt thank you for sharing your experiences. I love your hair. Is this the outcome of "natural treatment?" Continue to take great care of yourself. I know you have to complete your 90d notice.🙏🏾🥰❤

[@fromcnatonp]

Thank you Judith! This is a wig! Lol I wish my two days of juicing would produce these results!

[@Vee-yc5ht]

​@@fromcnatonp can you please link the wig?

[@Dtella55]

I agree that would get anyone fedup cannot get results...😮😮😮

[@reneewendym]

This was a great video. I really love hearing your experiences. Shame on them. Thank you for sharing.

[@fromcnatonp]

Thanks for watching!

[@ninasimone1207]

The thing about urgent 3is a lot of people pay cash so think it's burger King, have it ur way

[@fromcnatonp]

this is true!

[@lani73able]

Omg! You’re making me nervous. I’ve been receiving constant emails for urgent care opportunities but have not responded because of the rapid pace and other unknown factors. Currently working as an NP in behavioral health. I can begin documenting on my phone after I see a patient and come home review/add changes and lock my notes. I see like 30-35 ppd. I do looking at the pt entire wellbeing anything medical I observe I collaborate with medical/ nursing immediately but Urgent care is everything

[@sandrarivera6109]

70 patients and notes that is crazy and so unsafe .

[@elizabethpowell6249]

I worked in a walk in primary care and it was a similar experience with seeing 50-70 patients alone on some days. That is too much to ask from any provider. I finally got out of that clinic after 5 years and I'm much less stressed at my new position. Good for you that you stuck up for yourself and got out of there!

[@jenniferortiz9553]

Girrlll ..,that’s terrible. I would have quit too . How do they think anyone is going to be treated like that and stay ?????

[@SuperCelliott]

They gaslit you girl! I wish I had an NP like you. You genuinely care

[@keepingupwithamber7850]

we appreciate you for your honesty! you should totally have a 30 min lunch!!

[@katekeiroz9624]

Omg I def love youuu veryyyyy much and admire you for standing out! You inspired me. Wishing you all the blessings and for sure God has been preparing you to something bigger.. trust on the process 🙌🏿🫶🏾

[@HedvikaGrusova]

I love your attitude :) watching your videos to de-stress myself atm. Not working as nurse or even healthcare, but was working as HCA in London. As time goes I would love to go back to healthcare. Love your content and your personality.

[@fromcnatonp]

Thanks so much for watching! Best of luck to you

[@WEG906]

I worked in a prison and it was the best Np job I’ve ever had .

[@V2B2010]

Thanks for sharing. It’s very relatable and I’m not even in the medical field

[@syriecejones]

This needs to be viral. The healthcare system is broken and because of profit they expect us to behave like robots. Urgent care is a no for me. Plus I think there is too much liability because of the same reasons you shared. All the best on your next job.

[@fromcnatonp]

It is definitely broken! thanks for watching

[@candygirl8702]

Great video! I appreciate your insight as someone that’s worked in urgent care and wants to pursue NP school.

[@Day-xp1eg]

Cute hair

[@fromcnatonp]

Thank you!

[@SuthrnBella1980]

I remember your videos about high pt volumes they asking unsafe workflows. You had to be beyond exhausted. They were literally trying to work you to death. Glad you left. Most pts are a POA and I am in administration. Those surveys are crazy and not realistic because making them are not working face to face with them in hell. I could have slap the tell out of them. That's what I could have done😂😂😂

[@danekacrump9762]

Say it with ya chest, Girl!! 😂 Best wishes on your next job, Lori!!

[@MelloneeKecia]

Love your videos 👍🏾👏🏾🤗.

[@urgentcaredr]

I love your channel!! I’m going into urgent care. Can you do case studies? I love your fearlessness. ❤

[@cmpbstephai7082]

I once had a theory that if you are assertive & speak up in healthcare, you will have problems in your career for years. Most of the time, I see a lot of dysfunctional & toxic behaviors in most healthcare settings, which doesn't work for me. I don't work fulltime in any setting anymore due to burn out, stress, toxic & hostile environments.

[@starr38127]

Omg my nurses told me to watch you! I absolutely love your videos

[@fromcnatonp]

Yay! Thank you! Appreciate you guys!

[@nicoled1013]

I currently work in urgent care and I can tell you that seeing 70 something patients by yourself is insane, absolutely exhausting, and honestly that should be way more than enough to get a second provider, and it's crazy how your medical director was telling you to basically address the problem with the X-ray machine, that's not your job! You're not an X-ray tech! It's your job to see the patients but not fix the X-ray machine! That's just so ridiculous, if anything it's HIS and the office managers job to address that problem as quickly as possible because I also feel like you can't properly see patients who need an X-ray without a working X-ray machine, also with epic going down just sucks, you're right no one likes downtime like absolutely no one and having to hand write everything then back chart everything in the system once it's back up and running, it sounds like they didn't give you enough support at all and didn't respect your or other providers time. I think it's good you left. My current UC I'm at we don't see as many patients but I do feel that they also don't support us enough in certain areas and management is not good so I plan on hopping to a different UC soon, so glad you got out of there!

[@crysb5099]

I've been rounding in nursing homes with wound care since November - mentally I can't anymore. Our elderly parent's and grandparents do not deserve this. it's getting to me. I did urgent care during clinical, for 6 months - and nope, thats just not for me. Healthcare is about money making, not people saving anymore. I'm like you, I can't take people's abuse to get you a 5 star, and I can't not speak up with what I am seeing with our elderly population. Good Lord, if people even knew what went on in these places. Also, where I live it's over populated with NP's so I have no idea what to do next. If I could do this all over, this career path would not be it.

[@fromcnatonp]

This was one of my biggest issue in the nursing home with how the patients were treated, a complete and utter MESS! Best of luck to you on your journey. I am also trying to find where I belong and it's been 5 years and I still have not find that sweet spot!

[@sandrarivera6109]

Patients will not give you a 5 star if you do not prescribe then antibiotics when they say so, when they have a viral issue not bacterial. You educating them on this they get upset and give you a bad review . I have had that happen to me many times . Goes for prescribing narcotics too .

[@astrideakamba7756]

Thanks for the content! You are pretty🙏🏾

[@joseperez2003]

Great video! What was your schedule at the urgent care? How many hours you work? My goal is become a NP in the future. Im currently prenursing student.

[@lroe6408]

Miss your videos. Hope you're coming back soon