Google Business Profile Video Verification - Step By Step Tutorial 2024 (incl Troubleshooting)

[@zorasaphire]

This video was exactly what I needed. I have been struggling with this and putting it off for months because I'm so frustrated with Google wanting all of the information they want. I get that it's normal, but it's been a hard time learning as I grow a business owner. Anyway, these instructions seem elementary once you understand all the steps, but it was because of this clear guide that I was finally verified, and I feel confident we can continue to grow! Thanks! As the kids say these days, that video ATE!... right? God, I feel old.

[@rankingacademy]

Thanks so much zora. I'm glad I was able to help. You also taught me something. I never heard the word ATE before so I had to check it out. Now I know 😂

[@eliteroofandsolar]

We had an issue where uploading kept failing (7 times in a row to be exact). I then discovered that I had location services turned off for google, maps, my chrome and safari browsers, etc. So make sure you have location services enabled at least for the process of shooting and uploading your video. As soon as I enabled location services the video was able to upload. Finally! :)

[@rankingacademy]

Thanks for the update, very useful

[@arisharimartono2435]

did you success verify it? I keep failed

[@adizilberstein856]

Same for me. Any success?

[@Kanko.M]

I have an advertisement and marketing company and having issues in listing my business in google as I provide remote support. I will try this and hopefully this will work. Thanks a lot of making this video.

[@rankingacademy]

My pleasure, best of luck

[@iambumpy]

Daaaaamn I had it set with my address on it but I'm a mobile business - I was like why is it asking for branding on a building I don't have a building! I submitted it about 10 minutes before I switched to service areas rather than brick and mortar. Hopefully it works. Thanks man.

[@rankingacademy]

You're welcome. Hope you get it sorted

[@Symphiecom]

Did it work?

[@Selectroofingrepairs1]

Thank you I followed you instructions I verified mu business. Three brothers-roofing company in palisades park nj

[@rankingacademy]

👍👌

[@saviothorat7855]

so are you n your business safe after the wildfires?

[@anneabrams2917]

Great tutorial! Can I edit 2 videos into 1 continuous one? There is a large distance between the outside and the inside (for a service business).

[@rankingacademy]

Unfortunately not

[@mollyfilms]

Excellent Video, this is a problem I have as I have a bricks and mortar location X3 and also soon to be going mobile with also with a branded van. If I get any issues I will be in touch :)

[@rankingacademy]

👍

[@zainulabaidin9343]

Many Thanks for this video :)

[@rankingacademy]

You are welcome!

[@Its.BrittnyB]

Thank you so much. My business previously had a storefront which I no longer have. Google is now asking me to verify my business. I have a virtual business address and typically meet clients in my area. It’s not allowing me to change the address. Only going straight to verify with video. What should I do?

[@ArielLloren]

you are so fantastic! Do you know what the "change options" are (beside NEXT), once you select "Start recording"?

[@rankingacademy]

not sure what you mean

[@ArielLloren]

@@rankingacademy sorry for the confusion, I'm talking about 9:08 in your video

[@KadenHughes-u9x]

Great video! I was looking for some help from someone educated on getting verified like yourself. I'm in a unique situation where me and my dad are both business owners that need to use the same address for our business profiles. I'm not sure this is my issue being that when I try to take my business verification video it automatically sends an error and says try again. I've tried this maybe 30 times now and I'm running out of ideas. I have also done the live video call before and they verified me but without the address because I was a service based business, but I need the address on there for people to find me locally. I tried putting in my address after verification and I was unverified and unable to do a live video call again. Any advice/Help would be greatly appreciated. Thank you!

[@rankingacademy]

What kind of business do you run? If you go to people's houses then you will be labelled as a service area business and shouldn't display an address on your listing

[@KadenHughes-u9x]

@@rankingacademy I'm a service based business. The reason that I want my address on my listing is because I heard when people searched locally I wouldn't show up for them. when my listing was verified without my address I found this to be true. I wouldn't pop up even with me looking up my exact name also every service based business in my area has a address listed even without a office building. Thank you!

[@rankingacademy]

@ unfortunately according to the guidelines you’re not supposed to display an address on your listing unless you have a brick and mortar location customers go to. I understand not everyone follow the rules but many who don’t end up having their listing suspended

[@christianlecuyer6380]

Bon vidéo Luc, as-tu déjà envisagé de créer une version française de toutes tes vidéos? Cela pourrait t'aider à toucher un public plus large?

[@rankingacademy]

oui mais l'audience francaise est beaucoup trop petite

[@cabezonk]

Sir can a manager verify the business or just the owner? because i am traveling i want to add a manager to the business so she can verify the store

[@HasoobiMe]

Where can i check the video verification review status? I have uploaded the video and got a message that it’ll be reviewed within 5 days.. but when i go back to the same page i’m allowed to upload another one

[@rankingacademy]

What do you see when you log into the management interface?

[@JoyyyIfeoluwa]

Please there are no businesses or landmarks close to where I live because I stay in a rural area, how can I make my recordings to be accepted?

[@heath.medley]

I am a digital marketing agency owner with an LLC registered with the US Internal Revenue Service (I have an EIN). I provide service across the US and clients do not come to my office and I do not generally meet face to face with clients. Is there a way to get my GBP verified?

[@rankingacademy]

try setting up your profile as a service area business. Simply hide your address and select a service area that makes sense, such as the city where your business is located. That should work!

[@missram6010]

So i am facing a problem with the verification process because we hired the offices and we don't have a business name on the door so is there any way i can fix this?

[@rankingacademy]

Put the name of the business on the door. Make sure it's permanent signage. Not a hand written sticky note

[@Gujju_Voice]

On Instagram

[@markmccabe5365]

Will this work if you work out of a shared office/ Co working space? Thanks in advance

[@rankingacademy]

You can as longs as your co working space has permanent signage to represent your business (not some random sticker) and someone answers the phone during your stated hours

[@coraltriangleadventures]

We are a tour operator based in Las Vegas that does all of our business online. There is no store frontage, reservations are all online or via phone. I can video our street and our house and walk through the house to get to the office, but we have no signage. I am thinking of just recording our business license and tax documents (with my name on them) to show proof. Will this work?

[@rankingacademy]

I doubt it. To qualify for a Business Profile, a business must make in-person contact with customers during its stated hours. If you operate exclusively on-line you're not eligible to claim a listing

[@StaceyGoldberg-e2w]

They're on Instagram 🧏😊

[@GiovanniGioStudiosNYMasi]

What if you take a video of the street to confirm but your office suite is on the 11th floor in a high rise building, not a store front. They need to give us at least 3 video uploads not one continuous.

[@rankingacademy]

In that case, if there is signage in the entrance of the building start from there

[@localservicemarketing]

For a plumber who wants his home address listed, what kind of business signage would work? Also, can he show his work van/tools as his "staff-only area"? We're thinking of buying a door/wall sign + car decal but want to get the cheapest option that works.

[@rankingacademy]

You need permanent signage, something that is obviously been put in place not as a temporary measure. A work van is not a "staff area". Just use an "office space instead" if you have one

[@localservicemarketing]

@@rankingacademy Thank you

[@joy-annmayers2079]

This is so frustrating. This method can not work for everyone. I've tried all you've said, and I still have not been verified. Now they are telling me I've run out of ways to verify.

[@bluzh76]

Hi there, I have signed a long term contract with a share office. How can I verify that? I will have clients coming to my location but no signage. Any idea? Thanks.

[@rankingacademy]

Getting verified may be challenging if you're using a co-working space. To qualify, you need to meet the following criteria: -Clearly display signage that represents your business. -Receive customers at the location during business hours. -Ensure your office is staffed by your own business personnel during business hours. If you don't meet these requirements, Google will not verify your listing.

[@bluzh76]

@@rankingacademy Thank you for your insights! Much appreciated.

[@basiceducation3014]

I want to know an important term and that is , there is any relation between website and GBP for getting rank better ?

[@rankingacademy]

Yes absolutely. Check this for the answer: kzbin.info/www/bejne/j2TbaHefpZKXo9Esi=k_TbfnnmARqcTf3P&t=814

[@basiceducation3014]

@@rankingacademy Thank you brother .I don't miss your video .For local SEO I always inspire others to see your video.Go ahead

[@basiceducation3014]

@@rankingacademy But I have found many ranked GBP whose website is not optimized thought many GBP is not ranked whose website is fully optimized . what are the reasons behinds it?

[@mrfdesign7559]

hi , i have a home office GMB with 15 reviews . it suspend and i cant verified bcos off no documents and signboard but i make this GMB and use 1 month..................... pls help .................pls

[@rankingacademy]

Not much I can do I'm afraid

[@mrfdesign7559]

I didn't understand ........... afraid......... mean?

[@laultimaverdad1187]

thanks

[@NehaKumari-sy7os]

I am running my event management business from home. I have some very basic equipments that we use in my business and a sign board as well. Can I shoot the video showing everything at my home as my office location? I can show near by shops or businesses or land mark that I mentioned in my listing. Will it be feasible to do video verification having a set up at home? Kindly respond Thanks

[@rankingacademy]

The idea is to show google your business is legitimate so shoot whatever is relevant to your business.

[@SabreenSaba-h9i]

I have online service based business...its askinge for a vedio verification though i selected online service category... What meed to be dpne in that case?

[@rankingacademy]

If you only operate online your business is not eligible for a listing. You must make in person contact with clients

[@OscarHernandez-rj1dl]

Do you have any videos on suspended for fraudulent

[@rankingacademy]

I'm afraid not

[@NeilSnapePhotography]

For me it wasn't possible as to show my car with logos is in the parking underground , street signs okay but home office 7 floors up which makes it impossible to record everything < 5 minutes. With Google support they wanted a Siret number with exactly the same name, which I have a slightly different name at the same address.

[@rankingacademy]

Tough one. Could you request to do a video call with them?

[@yt.aayushchapagain]

I have my bussiness in 4th floor, It makes me difficult to capture streets and holding board and move to the 4th floor and capture the office entrance and equipments

[@rankingacademy]

I understand. If it's too much of a struggle request a live video call for verification via support,

[@yt.aayushchapagain]

@@rankingacademy Is this possible..How ..?

[@anastasiaavramchuk6146]

does it matter in which language the video is recorded?

[@rankingacademy]

No but to be fair there is no need to speak

[@ASIATRUCKS]

got a question after i click stop it wont show upload video?

[@rankingacademy]

Ok, is your video too long? Have you tried from another phone?

[@ASIATRUCKS]

@@rankingacademy no it was like 20sec, should i try different phone?

[@SimonSezSo]

Clicking Stop does not give any options for upload. All it does is start another recording. 😑

[@MiriamJuarez-k2c]

Hi sr. Iam amobile business itry. Ur advise icant get verified like 5 times idont. Its in my wifes name can i do the verification or she needs todo it

[@rankingacademy]

as long as you have the right paperwork and present the right proof you should be ok.

[@MiriamJuarez-k2c]

@rankingacademy thanks for responding might be missing something from my video. Doesn't work for me

[@MiriamJuarez-k2c]

@@rankingacademy wt paper work u recomend to show

[@rankingacademy]

Business license, utility bills which have the name of the business on them

[@Melissaseethruu]

My business is in a historic business with absolutely no signage allowed anywhere. The only thing I have is my lease paperwork showing my business address but it has my name and not my business name on it. Help! :) I got my business cards before I had a physical address.

[@rankingacademy]

I'd suggest your reach to google support We requested and request a live video call

[@Mannapx]

Hi my basic question is when we start the video there comes a QR code how to scan that code

[@rankingacademy]

Use a pc or laptop and scan the code with your phone

[@Ryan-mt2uz]

On my 4th try currently and this is honestly killing me

[@rankingacademy]

Keep trying, it's worth it

[@MagnetRejeki86]

Terima kasih

[@rankingacademy]

my pleasure

[@jickjulius]

Thanks a lot, I am in Africa and have registered an LLC in USA for a drop shipping store and I sign up for a Google business profile just yesterday and I was unable to verify, So Sir how do I verify this type of business profile

[@rankingacademy]

If your business is online only you are not eligible for a google business profile, sorry 😔

[@infopowerphrase4238]

you need physical location. you can rent one out for a few months and then cancel

[@neerajagraw]

its showing no ways to verify. earlier i had unloaded video. then it showed to verify on video call. i tried multiple times, but couldn't connect on video call. i am ready for video call or uploading, but no option is showing.

[@rankingacademy]

I suggest you reach out to google: support.google.com/business/gethelp

[@md.saifulislam7834]

Sir, I want to GMB suspension content professionally

[@rankingacademy]

Do you mean you want me to make a video about gmb suspension fix?

[@md.saifulislam7834]

@@rankingacademy Yes sir, Thank you so much

[@rankingacademy]

It's on my list. I'll publish it soon

[@yogeshgurnani8158]

Sir are you available for consultation now

[@sayedasadabbas8951]

I have uploaded video for verification of business profile but after 10 days still in process. What to do now?

[@rankingacademy]

Reach out to them: support.google.com/business/gethelp

[@aymanali-growth.marketer]

sir please a course on verification bypass like william jones

[@rankingacademy]

i'll add your request to my list

[@dlush529]

What if sign board is in our language (not english)?

[@rankingacademy]

If it matches with the business name you have on your google business profile it should be fine

[@GANESHGKS]

Thank you sir, I tried it as you said i recorded step by step but problem is when i try to stop the video it restart again by itself , I try to stop the video but i am unable to return the webpage. Hence my verification process is not completing . Please help

[@rankingacademy]

You might want to reach out to google and request a live video verification

[@Magicinstalls]

None of this shit works! every time my camera is supposed to start, it goes right back to the same piece of shit qr code on my phone!

[@rankingacademy]

Have you tried using another device?

[@joshr7129]

Can I (and should I) talk my way through the video? (ie. "I'm opening the front door and heading downstairs to my storage room") - will google listen to the audio?

[@rankingacademy]

Interesting question. If you're able to, sure but you should be able to visually display everything through the video itself

[@Mokkapati-f4x]

Im not even getting an option of get verified only Google is processing your verification. It may take up to five days. Learn more only this is visible from past 10 days. i can see verified with green tick mark when i try to raise a ticket please help

[@rankingacademy]

Use the verification status tool: support.google.com/business/workflow/12825603 If it says verified then your profile is verified

[@dougtaylor8903]

The problem with the street address is the street sign is way up the street. I can never get a video within 5 minutes taking a video of the street sign then getting back to my house way down the street to film my service equipment.

[@rankingacademy]

The idea is to prove to google your business exists. If you can't capture the address try showing nearby businesses, shops or landmarks

[@dougtaylor8903]

@@rankingacademy Understood. I own a pressure wash business and travel to customers. I leave from my house in a neighborhood way down the street from the street sign, Is it possible to take my equipment trailer to a intersection with businesses and film the video there since my home address is not considered a storefront?

[@LOL_LAB19]

@@dougtaylor8903could you find a way to verify your non location business i also have the same problem i go yo customers I don’t know how to verify it to google

[@tomd9353]

I’ve tried to record a video 5 times and they kept saying (we can’t upload your video,try again). :(

[@rankingacademy]

Have you tried using a different phone?

[@NoorAhmadzi]

You amazing

[@rankingacademy]

Many thanks

[@ruvemmoskovkin6983]

i did this and ive been pending forever. I cant do another verification even though i asked.

[@rankingacademy]

What did google say?

[@ExjanaH]

I'm Having similar issue. My internet connection is very slow in my business area. Also, my business email is different than the one I sign into my Google account. Would this be a problem?

[@henokhsatrio8804]

I click stop but nothing happened. It keeps recording

[@rankingacademy]

Really. Sounds like you're going to need to try again

[@henokhsatrio8804]

@@rankingacademy I found out that I have to copy the link and paste it manually to chrome app in order to make it works. Maybe because I use Mozilla as default browser on my phone. Thanks for replying btw. Very helpful video!

[@seeclear2022]

I keep getting the message your video can't be uploaded ? why ?

[@rankingacademy]

There are many reasons why this may happen, length, file size, device...Check the full requirements here: support.google.com/business/answer/14271705 Even if you fulfill all requirements it may take several attempts. If it still fails reach out to google.

[@dineshnaik7632]

sir you take payment from me but do vedio on cab services Pune how to create google my bussines and seo Please

[@rankingacademy]

I won't take payment but I'll add your request to my list

[@MicroHydrotechnic]

You didn't show that you're authorised to represent this business

[@MicroHydrotechnic]

How to solve this issue?

[@rankingacademy]

Not sure what you mean

[@GiovanniGioStudiosNYMasi]

Notice: Does not work on iPhone 7 or 8

[@rankingacademy]

Good to know, thanks

[@harrisandreson]

This don't justify if we are making Google maps for our clients, what can we do? They dont have time for this.

[@rankingacademy]

No choice

[@PaulM-x7p]

It's been 8 days now since I did the video verification for my office business. Should I be worried

[@rankingacademy]

I suggest you get in touch with google: support.google.com/business/gethelp

[@anusreemanuksgd794]

Our video verification not failed. But pending for 30 days . What is the remedy for activate? Pls reply

[@rankingacademy]

I suggest you get in touch with google: support.google.com/business/gethelp