GreenSmart Remote Control - Troubleshooting.mp4

[@Larry-tl6vw]

Got one, JUNK JUNK JUNK !!!!

[@edwardgee6250]

my green smart controller shows a room temp about 2 or three degrees higher than actual temperature. Is there someway of recallibrating the in unit thermometer ?

[@connorkostadt7664]

I recently replaced my remote, but as soon as I resynched it to the receiver, now the side burners don’t fire. The middle burner starts fine. It’s a row of three seperate burners. Frustrating as there is no information on this. Tried going back to manual non remote mode but even that doesn’t fix it. All three burners were working fine until I replaced the remote........any ideas ?

[@connorkostadt7664]

Update - the new remote had an icon missing. Found a KZbin clip that showed how to reset or re-enable missing icons. That did the trick and all burners now operating. Saved me a service call. The power of KZbin !

[@whatcaneyedo]

Ours worked reliably for about a decade but now it just randomly shuts off from time to time. By that I mean the stove shuts off every couple of days. The remote continues to display as normal but has to be turned off and then on again for the stove to respond and fire back up. We've tried all new batteries everywhere but that doesn't help. I also have the stove switched to Continues Pilot. It operates longer between shut downs if left in thermostat OFF mode with just the single flame/burner on. In SMART or ON mode it will only operate for about a day before the stove turns off again even though the remote is still 'on'. Does this sound like a remote that needs to be replaced or some service work that needs to be done on the stove?

[@zoltangz]

Is there anyway to extend the range of the transmitter or receiver. At about 15-20 feet when the transmitter is placed on it's wall mounted metal bracket, the signal reception at the fireplace is hit or miss even with brand new batteries on both units. Any way to extend the antenna of the remote or the fireplace receiver to extend the distance ??

[@billkenyonbk]

Thank you for the video very helpful

[@Gamingwithmatteo311]

I replaced the batteries in my receiver and remote and the unit does not beep when i press the program button. Any suggestions

[@donperepchuk6009]

yeh, even the techs at dealer don't know

[@midnight121190]

I have a remote and the up button usually doesn't work. Sometimes it would work right when i turned it on, but now it pretty much doesn't work. Advise?

[@brendaanderson2979]

I get 3 beeps, turned on and off, unplugged, changed batteries, reprogrammed receiver, nothing works. I can get pilot to light. Even an occasional full flame, but doesn't last, then shuts off and continues beeping.

[@kelleylehr3516]

Call a tech to check if the controller is bad and needs to be replaced. Often can be done under warranty.

[@Emmie0729]

I got exact same problem as yours, did you fix it? can't find any way to fix it

[@sobmaz]

They are designed with bad controllers. I will be getting my 3rd in less than 3 years. I will be selling my house soon so as long as it passes inspection then it’s some other persons problem.

[@kathywaldman8311]

The program button won't go in so I can't connect the remote

[@robertszakal5869]

I bought a Travis industries gas insert when i bought my house . The remote is junk. Extremely poor quality throughout.

[@rickcustodio4123]

how can u get a Remote controller that can adjust flame hight

[@richarddietz3748]

MY THERMOMETER ICON DOES NOT APPEAR ON THE SCREEN AND I CAN'T SET DESIRED TEMP

[@wooddivision3809]

I have the same issue, were you able to fix it?

[@tayanitahodges9896]

Remote doesn't work at all, we changed batteries in it and everything.

[@theodorenell7757]

I have the same problem. Did you find out what the issue was?

[@christopherclifford419]

Same issue here… worked well for years and now suddenly won’t come on even with brand new batteries

[@h2thaog558]

Same any fixes yet?

[@BFArch0n]

Must be RF based tech, works like crap for me, gotta get some sort of in between repeater I guess and then maybe I can use a 3rd party smart remote.