GS Tutorials - UCM: Eventlist BLF

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GS Tutorials - UCM: Eventlist BLF
If you haven't peered your UCMs before this video, check out this GS Tutorial on Interconnecting UCMs: • GS Tutorials - UCM: In...
Trying to manage your BLF subscriptions? Are SIP Subscribes and SIP NOTIFIES taxing your internal network? Well we have a solution for you. In this GS Tutorial, we will be showing you how to setup Eventlist BLF.
Event list BLF is similar to BLF but in event list the PBX collects the status information from the monitored extensions and sends it out to the subscribers in a single SIP NOTIFY message.
The UCM6XXX event list feature supports the following:
-Add local extensions to the event list for the local users to monitor the extensions' status.
-Add remote extensions in SIP Peer/Register trunk from another UCM6XXX to the event list so the local users can monitor the remote extensions.
-If two UCM6XXXs are synchronized with each other using LDAP sync feature, the remote extensions can be detected automatically for users to manually add them into the event list.
Event list BLF feature can be used in typical office environment such as front desk, boss-secretary scenario, customer support and etc. Users can monitor other extensions locally and remotely, as well as pickup the ringing extension from the BLF key
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[@soph6770]

Thank you Nathan. Very useful information. Really like the Zero Config option for Large deployment. Please keep the user friendly videos coming.

[@datalinq]

The zero config would be the best way to roll this out, however you need to create a template for each phone as you don't want the extension to map itself to a BLF. So at the end of the day, what's the point. Being able to setup 1 template would be great but you can't. Eg. if you have ext 2000 and you setup the template with ext 2000, 2001,2002 etc and then assign to a phone it will map itself! We need a smart template that will not map it's own extension to the BLF.

[@user1primaryadmin928]

One of the best videos ever from GS

[@viktorlyovochkin1812]

You can set BLFs on your phones even simplier - just create eventlist, set eventlist URI on your phone and turn on BLF auto provision feature. On GXP2140 you can also set to where these BLFs will be auto-provisioned - to extension board or MPK.

[@lthGS]

Indeed! Always another way to get things done. Appreciate the feedback!

[@Monaro1964]

Nathan, welcome series of videos which I will follow intently. Can I please request a guide to ZoHo CRM integration to the UCM.

[@lthGS]

Hi Marc! Thanks for reaching out to us. We're so glad that you're enjoying these videos! As for the ZoHo CRM Integration, this is one of the items on our list for the UCM series. Make sure you're subscribed to our Channel for the latest releases.

[@moronerick]

Hi Nathan. What do you suggest for BLFs or Evenlist BLFs that only works intermittently? Sometimes it works, sometimes it doesn't. We're one of your distributors' partners in Australia by the way. Thanks!

[@lthGS]

Hi Moronerick, thank you for reaching out to us. For this particular case, we would need one of our support engineers to review your issue. Please go ahead and file a support case here: helpdesk.grandstream.com