GM just sits in his office reading about how to be a manager...
@JustMe-uc1lt5 жыл бұрын
This series is pure gold, thank you?
@whereisashleyryan3 жыл бұрын
Stef Sparkles hosting Bingo would def set the President ahead!
@Eitner1002 жыл бұрын
In my working life I gave managers many ideas about making more profits and very seldom got the recognition. Got paid a bonus a couple of times and in most occasions those managers pretended it was their own idea or just a team effort. When I stopped giving ideas I was asked why and I told them why. All of them sooner or later went away, while I invested my ideas in my own projects. That worked very well for me. Moral of the story: if a manager in total desperation asks for an idea, be sure you close a deal on paper before telling your plans and never give ideas away for free, especially not to managers.
@MrCassiuschrome28 күн бұрын
GM is a shambles. Any decent manager takes responsibility. The DM is no better. Need a complete managerial clear out and start again. Can’t blame Andy for moving on. Although him and his brother. Hello boys. 😂
@omw123wilkins55 жыл бұрын
The mother thinks more of her dog than her son
@HIOP02 жыл бұрын
THEY'VE BOTH GOT RED HAIR AND EYES THAT STICK OUT WAY TOO MUCH, SO HOW DO YOU TELL THEM APART?.
@Si1983h3 жыл бұрын
That sound system isn’t temperamental, the operator is, if he turned the mic down and held it to his mouth, they’d all hear him loud and clear.
@steveborders4 жыл бұрын
As an owner of 2 businesses I would have got shot of that GM, as a business owner I be on his back he's the GM !!!! It is up to him to make sure the team is running well not just stand there saying or doing not very much and you shouldn't be in the home of the owner either IT'S BUSINESS!!! I do niot invite my staff or management to my home for a meeting ! That's done at work not my private residence ! son or no son manager or no manager !
@englishperson66015 жыл бұрын
Well written, well performed, plenty of gentle humour and observation and a pleasure to watch (for the second time)!
@rinkydinkydragon15 жыл бұрын
English Person it’s a documentary.
@HIOP02 жыл бұрын
"WELL PERFORMED"?. THEY'RE NOT ACTORS, THIS IS NOT FICTION, DO YOU GET IT NOW?.
@cathycooper56065 жыл бұрын
The decor is so old fashioned
@LevelUP845 жыл бұрын
So is her house. When I saw it I knew the hotel was doomed.
@ivanolsen79664 жыл бұрын
what with the green walls beside the blue pool table .... like PLEASE
@somethingbright42684 жыл бұрын
What a bunch of fannies
@collinhunter97923 жыл бұрын
@@somethingbright4268 lmfao....fannies
@helenm21692 жыл бұрын
THAT DOG DEFINATLY DIDNT LIKE THE SON
@pookiewasere3 жыл бұрын
GM throws everyone else under the bus but does nothing himself....
@grahamshaw4686 Жыл бұрын
I’ve got an idea why not turn it into a grow farm. The punters would love it.
@becksgroom492 жыл бұрын
Just looked at this hotel up on the internet - looks much better now inside and out and only 35 quid a night. I wish I lived closer!
@000UMBRE0005 жыл бұрын
That psyschic lady was bollocks! "Da you remember havin mood un changes when you were 17/18?" This is every teenager ever! A new animal that had 4 legs hahaha, could be a cat, hamster, dog, rabbit, lizard, Guinea pig!!! That blonde lady is easily impressed, god knows what would happen if she saw a magic trick, she'd have a fit! Shes got lot ta learn.
@andypeacock39174 жыл бұрын
The pyskick Clinton Baptiste was better lol! Fairly local too!
@catatonicable4 жыл бұрын
Funny...
@HIOP02 жыл бұрын
YOU COULD ADD TO THAT LIST...HIPPO, PAINTED WOLF, AARDVARK, DEFORMED SPIDER...
@Biggles24984 жыл бұрын
The Owner's Son has the enthusiasm of a chocolate fireguard ! For God's sake put some lead into what you are doing Sir !
@howey9354 жыл бұрын
He's got a huge coke habit. I used to work with his brother Domonic and he said Andy is always injecting coke every hour or so.
@willlaw16723 жыл бұрын
@@howey935 don't think we need to know that. That's his business
@howey9352 жыл бұрын
@@Graham-1888 Of course people inject coke just because you’ve never heard of people doing it doesn’t mean people don’t. Go read Sherlock Holmes he was a coke addict who used to inject coke.
@howey9352 жыл бұрын
@@Graham-1888 that’s because heroin lasts 8 hours on it own and coke last about 20 mins. I know what I’m talking about I was addicted to heroin and crack from 1990 until 1999 and I’ve seen people inject crack and heroin every hour. Yes Sherlock Holmes was fictional but it’s not fiction that cocaine addicts of the time would inject cocaine. A very prominent surgeon in the late 1900s operated on himself after numbing the area with cocaine then intravenously injecting cocaine to as he put it keep his hands steady.
@howey9352 жыл бұрын
@@Graham-1888 do you think drug addicts even think about the danger? Because I can tell you they don’t give a fuck if it gets them high. You believe what you want but I know for a fact that people do inject coke because I’ve seen it so many times myself.
@anthonylawrence605 жыл бұрын
she is everything you would expect a hotel owner to be .Brash with the obligatory tacky house and the inevitable tacky hotel.As for the dog i am sure they must have a commercial microwave somewhere in the hotel
@ashotofmercury4 жыл бұрын
🤣🤣
@HIOP02 жыл бұрын
IT'D BE WAY MORE FUN, STUFFING IT INTO A REGULAR SIZED ONE...
@andrewbrazier59842 жыл бұрын
Love the video but what happened to the hotel as I know it's gone now please let me know many thanks
@gaynorbrown6313 жыл бұрын
I've got a "can't be arsed signal"lol
@vickiesmith30213 жыл бұрын
The dog is so cranky!!!!
@SuperGrimupnorth3 жыл бұрын
just lock all the guests in the hotel, then turn all the taps off... then watch the bar fill up, quickly
@syedadeelhussain26915 жыл бұрын
I have done the AIDA FOR THIS BUSINESS! Its the GM who is apparently the biggest thorn in the flesh of this enterprise. He used to be a professor of business studies at some college, and hence, his approach to business problem structuring and solving is way out of line! too theoretical indeed. He is reading books and whatnot, but where academics suffer is a practical application of the knowledge. Most of these bookish worms who enter into the practical world FAIL and with them, the businesses also go down the drain.
@HIOP02 жыл бұрын
NOT SO SURE YOU GET "PROFESSORS" AT COLLEGES...
@syedadeelhussain26912 жыл бұрын
@@HIOP0 in the USA
@HIOP02 жыл бұрын
@@syedadeelhussain2691 Not in the UK
@syedadeelhussain26912 жыл бұрын
@@HIOP0 I used the term professor in allegorical terms. A snr instructor will make you happy, sir?
@ukvox7 жыл бұрын
GM seems like an empty suit?
@syedadeelhussain26915 жыл бұрын
AGREED!
@ivanolsen79664 жыл бұрын
my very first thought .... bad tie ...... clothes do make the man
@catatonicable4 жыл бұрын
Blackpool needs the Luftwaffe and start again....
@rossatkinson92294 жыл бұрын
These kinds of establishments are stuck in the 80s While all the big chains and foreign hotels have pushed for better service constantly attracting punters from around the world the British seaside has relied on older customers who want the same thing all the time but aren't a reliable or long lasting customers (they'll die or start choosing cruise liners) I worry for our seaside's when this is the kind of place calling itself quality
@Jacks_here4 жыл бұрын
The owner thinks she needs to be hard as nails to run a business but you don’t necessarily get results with staff in a hotel like this. You need to gain respect. The general manager is useless. He should be around and lead by example. The son looks frightened of his own mom. And the dog... no words!
@howey9354 жыл бұрын
Steph's no longer with us he had a heart attack and kicked the bucket.
@catatonicable4 жыл бұрын
Shame, when.?
@DRMEEKS3 жыл бұрын
@@catatonicable 2015 Heart Attack associated with COPD. I was a very dear friend of John 25 years ago when he lived in Sunderland setting up the first Gay Bar in Sunderland as well Events Organiser. Its still good to see him being so happy and finally getting the stardom on TV he wished for. A very funny little bloke, I'm pleased to have met him.
@willlaw16723 жыл бұрын
Heard that he worked somewhere like a holiday park and got caught stealing from the owners
@howey9353 жыл бұрын
@@willlaw1672 i dont think we need to know that it was his buisness 😂😂😂😂
@pip6866 Жыл бұрын
@@willlaw1672 Thats not true. That was Christian from that hotel in Torquey.
@69digs594 жыл бұрын
I see that Malcolm Turnbull has a new job.
@ThePrincessnady1 Жыл бұрын
Paula Paradaema has passed away 😢
@iainlindsay56879 ай бұрын
Andy looks as bright as a 5watt bulb.
@stevelomas41194 жыл бұрын
Stayed in this last year...was not impressed. Lift wasn't working and we were on floor 6 with 7 flights of stairs to climb, food was distinctly average and the dining room smelt of boiled cabbage, the bar, though open had no staff serving and the staff that were all foreign and seemed overworked. The so called cabaret consisted of one bloke singing over backing tracks and the advertised bingo was cancelled. The lady on reception though was a little gem and ended up rushing backwards and forwards between the two bars and the dining room...poor thing totally overworked. Non of the staff in this video were working there and i'm wondering is the place under new management, the place is now looking shabby and needs a makeover. The room we were in was acceptable though and was worth the (low end) price we paid for it.
@catatonicable4 жыл бұрын
Need to Get Fred Dibnah in...
@JFrizey3 жыл бұрын
Its closed and boarded up now
@stevelomas41193 жыл бұрын
@@JFrizey Why does that not surprise me.
@jhankri5 жыл бұрын
Maybe a younger or mixed guest base as this business will soon be gone. Or at least bring some older gents in. Bingo singles night. There you go. But without a younger customer base, hotel wont last past mum's generation. No wonder son is not motivated.
@willlaw16724 жыл бұрын
whats more important fix that big hole in the ceiling or be a bingo caller...mmmm
@MegaFirewalk4 ай бұрын
back watching this in 2024 as modern tv is rubbish.
@steveborders4 жыл бұрын
And the Gm to me has read it from that Feckin book of his !!! LOL A buying signal lol If my hotel he be well FIRED !
@thomasvalentine46366 ай бұрын
Forget mail shots that go into the bin. Go in person
@SuzylondonUK4 жыл бұрын
I rememeber when mum took me to Blackpool= god rest her soul- we went to see a Romany Gypsy.... I must of been about 6 years old... when she started talking about my dad- I actually seen it in that crystal ball !!! as Im older now I don't know if its a good kids imagination or real lol
@howey9354 жыл бұрын
I bet then 2 chefs eat like kings at home.
@ghostdemon7936 Жыл бұрын
Not a patch on Mark Jenkins and The Grosvenor for entertainment.
@willlaw16724 жыл бұрын
does that GM sit in his office all day and read books
@joannerussell78523 жыл бұрын
to be fair he probably gets up when his coffee cup needs refilling
@HIOP02 жыл бұрын
YES, WHAT OF IT...?
@millah4686 жыл бұрын
Wheres gordon ramsay when ya need him
@HIOP02 жыл бұрын
WHAT GOOD WOULD A CHEF BE IN A SITUATION THAT NEEDS A MANAGER?.
@jhankri5 жыл бұрын
Oh I get it........ son doesnt know how to create new business so he wants to steal it from competitors.
@HIOP02 жыл бұрын
IMITATION IS THE SINCEREST FORM OF FLATTERY?...
@lucinda2892 Жыл бұрын
Can I say them 2 are taking the piss poor chap😢
@blondecat6664 жыл бұрын
How inadequate can people be???? So frustrating.
@HIOP02 жыл бұрын
CALM DOWN LOVE IT'S ONLY A FLY ON THE WALL DOCUMENTARY
@faystalker57113 жыл бұрын
The son lks he doesnt want the physic the women lks like she frightened anything
@cathycooper56065 жыл бұрын
The Gm should be doing more. Not impressed
@000UMBRE0003 жыл бұрын
Is this show before the internet or something. Google it!
@5threelborn Жыл бұрын
The programme was filmed in 2004
@fionabuck3937 Жыл бұрын
Get rid of the general manager he has no personality
@AllanTudor15 күн бұрын
Bet mrs Walsh is lived high life from the revenue in past you see this with owners they get involved when Occupancy gets low
@warrisrehman80274 жыл бұрын
Hi this is a very old firm
@davidwainwright24393 жыл бұрын
Steph been calling bingo donkeys years .All staged for the camera... Well that bit anyway 😛
@samdasilva19144 жыл бұрын
There is a huge difference between a just b in telemarketing and marketing. Having said that good for him, he clearly wants to distance himself from his mother's dellusions about the hotel.
@wendygillard21335 жыл бұрын
How bizarre.
@pip6866 Жыл бұрын
Its the General Managers responsibility for standards but Steph gets all the hassle. Not correct. Owner should do inspections with the GM. That was the case when I was a GM in the 70s, 80s and 90s. GM studies business studies and becomes an Hotel Manager. Mmmmm
@lorispain14 жыл бұрын
Poor Andy, he needs a decent product to sell, that dump is stuck in a time warp! As for the dog, it's a pain in the arse.. and I work with dogs lol !! Alan is quite possibly the most boring man on the planet.
@normathomas82764 жыл бұрын
That chef needs to cover that beard very unhygeinic
@HIOP02 жыл бұрын
HE ALSO NEEDS 50,000 VOLTS UP HIS 4RSE TO WAKE HIM UP, BEEN ASLEEP SINCE 1974.
@faystalker57113 жыл бұрын
Meant say anything to her she look she agreed what she said to the physic
@VirginiaBrown-rf7ik4 ай бұрын
Smoking and drinking in the office???
@ghostdemon7936 Жыл бұрын
Alan giving Andy advice about "signals" was cringe. That's his job done for the day. Best get back to his office and read another book (while getting paid). Here's my closing signal: 🖕 If Alan was any good at his job, instead of handing Andy a book to get on with it, Alan should have demonstrated what he meant and had Andy shadow him at work to observe and learn how to deal with situations and learn processes.
@robh6993 жыл бұрын
Buying signal..... closing signal.....how about a fuck you signal Alan
@stephenhanson72763 жыл бұрын
Reading in between the posts This is under new management And what of the staff I saw were not from this country And if they want to make any money they should if they already haven't done this is to fill it with boat people Sorry to say
@stephenhanson72763 жыл бұрын
To far out of main attractions There is a tram and bus stop not to far away But a long walk into town And the trams will be going north to Fleetwood indoor market Will be full and you have to hope someone gets of Buses ok no 1
@sm-ov1wh5 жыл бұрын
Sad sad people , the owner needs therapy a head doctor . living in never never land . Sad people .
@donnahill2144 жыл бұрын
Why would you sit on the side
@ivanolsen79664 жыл бұрын
the mother is the problem .....why ? .... refuses to employ brain ...... get the proper people for each job ...or out source .....the painter decorator for sales ....do it yourself sweet 'art
@purplemoonproductions92694 жыл бұрын
what load of bollox
@phenixevelyphd21492 жыл бұрын
Stop wit the pandering to self induced crazy people and cater to normal people.
@patrickwhite67923 жыл бұрын
Boring.
@kingmilanovic67334 жыл бұрын
another trump hotel...with the usual winners.....
@littlebunnybunny5 жыл бұрын
oooar sharon osbourne.. todo fake..im a pyschic this is bad i see him ill now 2019
@BJ-bi9xv4 жыл бұрын
…a phonebook 😂 you are looking in a freaking PHONEBOOK? 😂 what year is it? 😆
@ashotofmercury4 жыл бұрын
Good ol' Yellow Pages! 🤣
@BJ-bi9xv4 жыл бұрын
@@ashotofmercury 😂
@pommiebears4 жыл бұрын
ashotofmercury “let your fingers do the walking...” 🎵 Bahahaha 😂