Hotpoint Washer Repair - Does Not Spin or Drain - Pump

[@CurtisCooper]

Thanks for the tips! I was able to remove my water pump and it was full of dirt. I just turned it around while rinsing it several times. Then hooked up the power and turned it on and it worked! Thanks again for the info!

[@Deezle_Gaming]

Also just removed mine and found a piece of metal in the pump, appears to be a piece of zinc, presumably broke off from the drum somewhere.

[@Appliancevideo]

Thanks for your response, we are glad we could help. Our library of over 5,900 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our KZbin channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

[@DFulton36]

Mine has zinc metal as well.. but larger chunks. Any idea what part those are breaking off of?

[@rolandnatmia5754]

Thanks a million for this short but very incisive video which has just helped me some couple of minutes ago to fix my washer which wasn't spinning and draining. All is well that ends well. U save me some dollars

[@rusipathan]

Thanks for the video. My pump was fine but there was a small sock clogging it. Removed the top right clamp, took the sock out, made sure the impeller was moving freely and all's good.

[@michealyt3828]

Thank you for your demo!! You definatrly saved me a ton of money ...i had a drain that was stuck and I opened it and took the bobby pin that was jamming it out and now it works perfectly 😊

[@Appliancevideo]

Thanks for your response, we are glad we could help. Our library of over 5,900 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our KZbin channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

[@rizalinocanezo4404]

That was quick man !! I appreciate it for posting on line.

[@joannewooldridge]

Before you do all that, I checked the air tube on the small, medium, large load knob i saw in another video. It worked!

[@Appliancevideo]

Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our KZbin channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

[@renaehalts9584]

Thank you so much. Saved me a bundle! So awesome to finally find the goods, so much bs out there…

[@dsvets]

Thank you! This video helped me a lot and saved my washer. Thank you for showing me how to take the front off as many other videos I found did not.

[@Appliancevideo]

Glad it helped! Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our KZbin channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

[@MrCefus]

That was the part I was looking for. Getting that front off was super easy, but if you don't know how and where to hit it, it is nearly impossible.

[@nathanieloteyza4822]

After 7 useless videos from other people on other models, THANK YOU for posting a video that actually helped me with what I needed!!

[@Appliancevideo]

Nathaniel Oteyza Thanks for the positive comment. Hopefully we saved you some money. Please help us provide more videos to our site by posting ApplianceVideo.com on your KZbin, Facebook or Twitter account or add us to your circles. If you are in need of any parts please support our parts department on line at savemoreonparts.com/ or call 1-800-830-5465 7-days a week until 11pm Eastern time. Thanks again your support. Matt, Ace Appliance service technician.

[@xozeluiz6301]

gona replace pump on mine , this video made me get an idea on tools i need for the job, hope its just jammed up

[@Appliancevideo]

Great question, if you have a more technical question that our parts department cannot answer, you can search our over 17,000 answered questions free at our website www.ApplianceVideo.com under our Repair Help section. You can also call our parts department at 1-800-830-5465 and they can give you help 7-days A week ,or search at www.SaveMoreOnParts.com .

[@gregorypetersen1483]

Thank you. Saved me hundreds of$$$

[@Appliancevideo]

Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping 1.6 million people like you every MONTH. Please help us by subscribing to our KZbin channel, or post our website www.ApplianceVideo.com to your Facebook page

[@dipu827]

Follow what you did, and i was able to do what needed to be done. Thank you.

[@Appliancevideo]

Thank you Lfteker, our family owned and operated company provides quality videos to help Do-It yourself consumers save money. Thank for your comment it helps us provide better videos. Please become a subscriber and get weekly updated videos and help our ranking on KZbin. If you are in need of any parts, our parts department has over 5-million in stock for same day shipping. Please call 1-800-830-5465 for any of your parts needs, or you can order online 24 hours at: ApplianceVideo.com. Thank you and good luck with you project.

[@NickiMoon]

This video really helped me. I️ followed your instructions and found and tore up pillow case in the hose. Thank you for not making me use a repair man or buy a new machine.

[@Appliancevideo]

Thank you for your positive response, we are glad we could help. Please help us by subscribing to our KZbin channel or post our website www.ApplianceVideo.com on your Facebook page. We want to let your friends & family know how our FREE videos can help them. Or you can support our parts department at 1-800-830-5465 and our parts website www.SaveMoreOnparts.com . This is the only way we can continue to post free videos and help over 1-million people per month like you repair their own appliances. We also have thousands of more quality videos on all major appliances made by our factory trained technicians at www.ApplianceVideo.com .

[@wisdomwisdom817]

Awesome job thank you so much

[@brianhinkley6286]

I fixed mine today. Thanks for the info.

[@Appliancevideo]

Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our KZbin channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

[@CnyAuto-w4c]

Clogged pump.. will check

[@robertlouis3564]

I have a 70 series Kenmore washer that will only go into the rinse and spin cycles by manually turning the knob which woks only some of the time. My lid switch has been bypassed so it's not that. My hose is clean so i don't think it's that. Does this issue sound like a timer problem? The timer goes all the way through the cycle but when you lift the lid that washer is full of water. Right know i can force the spin cycle by turning the knob to spin and forcing it on. Need some help!!

[@Appliancevideo]

Great question, if you have a more technical question that our parts department cannot answer, our technicians are answering all questions at our website at www.ApplianceVideo.com under our Repair Help section. You can also call our parts department at 1-800-830-5465 and they can give you help 7-days A week Mon-Sat . You can also search at www.SaveMoreOnParts.com 7- days a week.

[@ryk1265]

Nicely done!

[@Appliancevideo]

Thanks

[@carlosbanegas7577]

thank you

[@roberboy55]

Did you ever change the pump? I've missed it.

[@Appliancevideo]

Great question, if you have a more technical question that our parts department cannot answer, you can search our over 17,000 answered questions free at our website www.ApplianceVideo.com under our Repair Help section. You can also call our parts department at 1-800-830-5465 and they can give you help 7-days A week ,or search at www.SaveMoreOnParts.com .

[@byanchu]

where can i get those hose clamp pliers? home depot doesn't carry them

[@Appliancevideo]

Call 1-800-830-5465 and our parts department has them in stock.

[@albertcarello7133]

Many times it may be due to just oversudsing. Use HE detergents to eliminate the problem.

[@Appliancevideo]

Great question, if you have a more technical question that our parts department cannot answer, you can search our over 17,000 answered questions free at our website www.ApplianceVideo.com under our Repair Help section. You can also call our parts department at 1-800-830-5465 and they can give you help 7-days A week ,or search at www.SaveMoreOnParts.com .

[@elizabethchance6751]

Hi where can I order that part? Need to replace it cuz the spin won't run or drain, please reply ASAP thanks

[@Appliancevideo]

Elizabeth Chance Thanks for the positive comment. Hopefully we saved you some money. Please help us provide more videos to our site by posting ApplianceVideo.com on your KZbin, Facebook or Twitter account or add us to your circles. If you are in need of any parts please support our parts department on line at savemoreonparts.com/ or call 1-800-830-5465 7-days a week until 11pm Eastern time. Thanks again your support. Matt, Ace Appliance service technician.

[@Appliancevideo]

Call 1-800-830-5465 our parts department with your model number. Thanks

[@firemanjim324]

+ApplianceVideo.com Thank you for the video! Fixing to hit up your link to buy the pump....

[@sonjakever2560]

I had putta the blanket in2 wash + my pillow. the pillow fell apart(very messy) ... cleaned it up as well as I .. my friend & I did the reset in it... that turned it on & it agitated. But won't spin or drain... what can I do? if I can't get it fixed. .. I have 2 buy 1... im broke. what 2 do???

[@Appliancevideo]

Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our KZbin channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

[@tarastringer8347]

my washer won't drain nor spin. what is the problem? I done the master reset but no luck.......PLEASE HELP ASAP

[@hojala45]

Tara Stringer said

[@Appliancevideo]

Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our KZbin channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

[@Appliancevideo]

Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our KZbin channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

[@Appliancevideo]

Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our KZbin channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

[@syndigarcia8472]

My Hotpoint model HTWP1400F2WW will only pump out during the wash cycle. Will pump out sometimes if I restart the wash cycle and turn the dial to the final rinse cycle. Pump runs and tries to drain but nothin

[@Appliancevideo]

Great question, if you have a more technical question that our parts department cannot answer, you can search our over 17,000 answered questions free at our website www.ApplianceVideo.com under our Repair Help section. You can also call our parts department at 1-800-830-5465 and they can give you help 7-days A week ,or search at www.SaveMoreOnParts.com .

[@AA-ql4iv]

What if it won’t spin, drain water or agitate at all. Just makes a humming noise I have a top point model # htw240ask6ws. Pls someone help single mom can’t afford the bill to fix it

[@AA-ql4iv]

Forgot to mention that last week everything was fine. They are clothes filled with water not sure what to do

[@charlenerandall8456]

What causes the water to drain so fast from unerneath the washer

[@Appliancevideo]

Great question, if you have a more technical question that our parts department cannot answer, you can search our over 10,000 answered questions free at our website www.ApplianceVideo.com under our Repair Help section. You can also call our parts department at 1-800-830-5465 and they can give you help 7-days A week Monday -Sunday, or search at www.SaveMoreOnParts.com 24 hours 7- days A week.

[@emeraldeyes1997]

ThaNK YOU WILL TRY IT !

[@Appliancevideo]

Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our KZbin channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

[@mma9581]

Where is that tool alavible that tells you if you do or don't have power?

[@Appliancevideo]

Melissa That is a question for one of our technicians. All of our technicians are now answering questions daily on the ApplianceVideo.com website for anyone needing help. Just copy and paste this this question under REPAIR HELP, and one of our factory authorized technicians will answer any technical questions at absolutely no charge on your appliance issues. We also have over 2600 free repair videos to help with your appliance repair issues. Thanks for your support. Matt Ace Appliance factory service technician.

[@jamesevans2159]

***** hi I got flashing lights I checked board in back all ok checked pump that's ok can you help

[@nicolemullis1895]

Why does a GE washer not stop spinning

[@Appliancevideo]

Great question, if you have a more technical question that our parts department cannot answer, you can search our over 17,000 answered questions free at our website www.ApplianceVideo.com under our Repair Help section. You can also call our parts department at 1-800-830-5465 and they can give you help 7-days A week ,or search at www.SaveMoreOnParts.com .

[@yangkang5512]

thanks

[@Appliancevideo]

Khn Please help us provide more videos to our site by subscribing to our KZbin page or posting ApplianceVideo.com site on your Facebook or Twitter account. We also have our factory authorized technician’s email daily free professional advice to people like you to help solve their appliance problems. Thanks in advance for supporting us. Matt, Ace Appliance service technician.

[@amandasusneros1972]

is there a reset button

[@Appliancevideo]

Great question, with our technicians now getting hundreds questions weekly, they are answering all questions at our website at ApplianceVideo.com under our Repair Help section. We have over 3,000 common questions and answers that you can easily search through by your model number, appliance make, and problem or error codes.

[@davidmaclean4773]

what if it drains but wont spin on certain load settings?

[@Appliancevideo]

+David maclean We would like to help you answer your question. With our videos now getting over 900,000 views per month and hundreds of questions from people like you, our technicians are now answering questions at our website www.appliancevideo.com/repair-help/ . We also have over 2200 common questions and answers that you can easily search through by your model number, appliance make, problem or error code and it’s absolutely FREE. You also have the option to email a factory service technician with a question on your appliance at www.appliancevideo.com/repair-help/ . If you’re looking for a repair video, you can also search our library of over 2600 free repair videos. ApplianceVideo.com specializes in quality DO-IT-YOURSELF appliance repair videos and we get over 800,000 views per MONTH to our videos worldwide and growing. If you need of parts for your major appliance, we have over 5-million parts in stock at savemoreonparts.com/ . Thanks for your support. Matt Ace Appliance factory service technician.

[@carljenness5406]

I Have a Hot Point I went to wash And the water did not turn of can you give a hint what it can be .Thanks

[@Appliancevideo]

Great question, if you have a more technical question that our parts department cannot answer, you can search our over 10,000 answered questions free at our website www.ApplianceVideo.com under our Repair Help section. You can also call our parts department at 1-800-830-5465 and they can give you help 7-days A week Monday -Sunday, or search at www.SaveMoreOnParts.com 24 hours 7- days A week.

[@charlenerandall8456]

Water come from underneath the washer it washes, spin and drain

[@Appliancevideo]

Great question, if you have a more technical question that our parts department cannot answer, you can search our over 10,000 answered questions free at our website www.ApplianceVideo.com under our Repair Help section. You can also call our parts department at 1-800-830-5465 and they can give you help 7-days A week Monday -Sunday, or search at www.SaveMoreOnParts.com 24 hours 7- days A week.

[@bendemko-x6h]

That white wire will not read hot even with working pump lol