How a Stationery Superstore Picks Orders 📒 ✏️ | JetPens Warehouse Tour 🤩

Have you ever wondered what exactly happens after you place an order at JetPens? In this video, we give a behind-the-scenes look at our online stationery store. Hope you enjoy the warehouse tour! If you're interested in working for us, we are hiring, so click here to apply: careers.jobscore.com/careers/...
To learn more about us, visit this link: to.jetpens.com/3C3ilTC Shop the featured products here: to.jetpens.com/3B36WSB
▬▬ ✦ P R O D U C T S ✦ ▬▬
Pilot Hi-Tec-C Coleto Multi Pen Body Components: to.jetpens.com/3G2dlRA
Pilot Hi-Tec-C Coleto Multi Pen Refills: to.jetpens.com/3G9GXN2
Uni-ball Signo UM-151 Gel Pens: to.jetpens.com/3ploY09
Faber-Castell Polychromos Colored Pencils: to.jetpens.com/3nj9Ldc
Royal Talens Ecoline Watercolor Brush Pens: to.jetpens.com/3nfefl5
Stabilo Markers: to.jetpens.com/3m0M89U
Copic Sketch Markers: to.jetpens.com/3DUtabg
De Atramentis Ink Bottles: to.jetpens.com/3G90Svz
Sailor Shikiori Izayoi-no-Yume Inks: to.jetpens.com/3n9t7Bq
Sailor Manyo Inks: to.jetpens.com/3m0M9dY
Midori Pocket Diaries: to.jetpens.com/3CggniI
BGM Flake Stickers: to.jetpens.com/3beXMbj
Kokuyo Campus Loose Leaf Papers: to.jetpens.com/3m0VMcx
Lihit Lab Smart Fit PuniLabo Egg Pouches: to.jetpens.com/3ngsTZp
Life Noble Notebooks: to.jetpens.com/3vxq4af
Apica Premium C.D. Notebooks: to.jetpens.com/3C4dhP5
TRAVELER'S COMPANY B Sides & Rarities Collection: to.jetpens.com/3jpxfMK
Kokuyo Jibun Techo Planners & Accessories: to.jetpens.com/2Z92d4Z
Hobonichi Techo Planners & Covers: to.jetpens.com/3C5PRZB
▬▬ ✦ T I M E S T A M P S ✦ ▬▬
0:00 Intro
0:23 First look at the JetPens Warehouse a.k.a. The Grid
0:54 The Grid explained
1:34 How orders are sorted
2:46 Picking system interface & methods
3:27 "THE GOOD STUFF"
4:26 How orders are packed
5:31 Outro
5:45 End screen links
▬▬ ✦ R E L A T E D V I D E O S ✦ ▬▬
JetPens Office Moving Vlog + Tour! : • JetPens Office Moving ...
JetPens Q&A: 500K Subscriber Special! : • How We Started Our Sta...
JetPens Reacts to Stationery Memes! : • Are Stationery Memes F...
▬▬ ✦ L I N K S ✦ ▬▬
N E W S L E T T E R : www.jetpens.com/newsletter/sub...
B L O G : www.jetpens.com/blog
F A C E B O O K: / jetpens
I N S T A G R A M : / jetpens
P I N T E R E S T : / jetpens
T W I T T E R : / jetpens
▬▬ ✦ F A Q ✦ ▬▬
What is JetPens?
- We are an online stationery store. We carry unique, high-quality pens, paper, and art supplies from Japan and beyond.
Where can I buy the products?
- You can buy the products from our shop JetPens.com here: to.jetpens.com/3B36WSB
Do you ship to my country?
- We ship worldwide to most countries! Please see our shipping page for more details: www.jetpens.com/help/Shipping...
How much does shipping cost and how long does it take?
- We offer free shipping to USA orders over $35! Shipping time depends on the method of shipping you choose. See available shipping methods and international shipping rates here: www.jetpens.com/help/Shipping...
What currency are your prices listed in? Can I see the prices in my country’s currency?
- Our prices are listed in US dollars. Our website currently does not have the option to use other currencies.
Do you have any offers, coupons, or promotions?
- We do run promotions for our newsletter subscribers from time to time! Sign up for our newsletter here: www.jetpens.com/newsletter/sub...
JetPens does not offer coupon codes. You can learn more here: www.jetpens.com/blog/coupons/...
Where are you located?
- Our office and warehouse are located in the United States. While we do not have a physical retail storefront, our online store www.JetPens.com is always open! We fulfill orders Mondays through Fridays except on major US holidays. Find out more about us here: www.jetpens.com/AboutUs
#jetpens #warehousetour #jetpenswarehouse #japanesestationery #stationerystore #stationery #pens #koreanstationery

[@JetPens]

Our How We Pack Your Orders video is finally here! Watch it now: kzbin.info/www/bejne/b4TPq3hteMx0fc0

[@BeantownMrs]

That warehouse is a stationery nerd's dream come true.

[@WaterFlamingo]

Yep!

[@deeleach8300]

Yes, I want to visit and go shopping in there. It's so clean!

[@0_ello_010]

ik right and it’s so clean and MAMZING

[@cornsoup797]

that warehouse is also a warehouse nerd's dream come true...it's so efficient

[@moraxnomora8583]

It really is

[@akbarratt]

I've worked quite a few retail jobs, but that's the most impressive inventory software I've ever seen.

[@quantquill]

As someone who teaches supply chain, this is a dream! So hard to find warehouse videos where the company explains how products are grouped. As others have said, the warehouse software you're using is fantastic. Thank you for sharing!

[@socalslk]

You might enjoy Paul Akers of FastCap content. He features lots of small companies.

[@hjl1045]

Echo this. This is a great inventory management example!

[@GTCNB]

I’ve ordered so much from y’all and I’ve never had a single issue with any of my purchases. Jetpens is seriously one of my favorite shops. Plus it’s so easy to tell my students where I get all my cool pens and notebooks

[@emman2750]

I wanna ordervsooo bad!!

[@kuroihitsuji8644]

i know it's too late to ask, but what was the best thing you've bought from jetpens?

[@GTCNB]

@@kuroihitsuji8644 hey! That’s a hard question… I think my frixion pen. The exact title is “Pilot FriXion Ball Knock Design Series Block Check Gel Pen - 0.5 mm - Black Ink - Pink Body.” I have one at work and one at home, I use it nearly every day, and it erases really smoothly. There was a time I was going through refills like crazy at work, but writing with it was always super smooth

[@BewareTheLilyOfTheValley]

​@@GTCNBHi, I passed up on the Frixton to go with the Zebra Dry Gel, because the commentor notes said the Frixion might fade the ink in the heat. Have you ever experienced this? I live in Alabama, so in the summer, leaving my school stuff in the car to go into a store would make me worry about that pen and what I've written on it if both are left in the vehicle 😅. But the design of many of the pens look really nice!

[@CeziDite]

I know I'm 2 years late😅 but how were you able to track your package?

[@lizdelcarmen163]

My favorite part of this video was seeing how bright and clean things the warehouse is. Especially the packing station, good lord all those windows and natural light, beautiful. I really feel good about my orders, even better than I already did, because it seems like a comfortable and enjoyable place to work. Keep up the good work you guys!

[@jeaniev.5952]

I just can across this video and i second the opinion of how this made me feel even better than i already did about ordering from you guys at JetPens!❤ Thanks for allowing us a look inside it was amazing!

[@cferracini]

It's official. I would very much enjoy working for JetPens

[@lauranugent1171]

I would get fired in the first hour. I would end up “lost” in the grid, playing with pens, inks, papers.....of course they would have to drag me out!!

[@yamire7579]

@@lauranugent1171 haha! same!!

[@Suiseisexy]

I love her bright, sunlit workspace, it really positive. Way better than the cold, dark warehouse I used to work in. Hell one time a bird got in there and the management told me to ignore it, hour and half later it takes a dump on that same guy's shirt.

[@astridgarcia888]

@@lauranugent1171 😂😂😂😂😂

[@karenhurney4900]

I would too but my entire paycheck would be spent ontheir products

[@MondayMorningMist]

I love when you guys post these behind the scenes videos, seeing all that stationery in one place is amazing 🤩 Been a jetpens customer since 2015 and my orders have always come safe and super well packaged. Had an order arrive recently and having fun playing with my new supplies!

[@Flybabyfish]

Thanks for sharing!! I have a question I’d like to ask. Have you ever bought their notebooks/planners? If you have ordered them, have you received any bends/creases on the cover due to shipping? The notebooks look so nice that I think even with a small bend I’d still get one!!

[@quidditchplayer7]

@@Flybabyfish I’ve gotten hobonichi planners from them and they’ve come in perfect condition every time :)

[@marcuskuo4698]

@@Flybabyfish Notebooks with flexible covers will come wrapped on a piece of cardboard, so there’s minimal risk of creasing and bending!

[@Flybabyfish]

@@marcuskuo4698 Oh greatness!! Cant wait to get my order together. Thank you for answering 😃

[@TheDeathmail]

This actually shows how small your business actually is... it makes me feel more comfortable about shopping at your place.

[@cozyflannel]

I am so glad the team finally made this one. I love seeing behind the scenes, especially at a small company like JP. It puts a face to the real people doing the work and they deserve the recognition. I’m glad I can support a business like this. Keep up the great work and whoever wrote the software to make all that possible is a genius.

[@JetPens]

The "Grid" video is finally here! What did you think of our warehouse? Let us know in the comments!

[@Naradii]

It's somehow bigger yet smaller than I thought it would be. It's nice to see how people actually pick it out

[@LenaMellow]

Dido.

[@ultimatereward]

Do you all recognize people who make repeated orders? LOL

[@Yuudith]

Wawwww superrrbbbbb 😆😆😆

[@katoy16]

I want to work there!! Do the employees get discounts? How about freebies? Who takes the samples home? 😁

[@mimitovar7335]

I love the integrity of small businesses, it is humbling to watch and makes consumers want to invest in them even more. Great work to everyone at JetPens! I hope your bosses show much appreciation to guys! Thanks for giving us a virtual job shadow day!

[@izzysauls7737]

I work in a factory that makes big farming machinery like tractors and combines. I work as a parts section (basically to compare to guys, I unbox the new supplies that come in and put it on the right place in our “grid”). Y’all make it look so simple and nice but it know it’s a lot of hard work and manual labor. Keep on trucking jetpens!

[@goddessdejour]

I’ve always wanted to work here but never dared to try because I know I would spend my entire paycheck at my job 🤭😊

[@JetPens]

This is actually a legitimate concern for our employees. 😂

[@goddessdejour]

@@JetPens 🤣🤣🤣🤣🤣😍

[@goddessdejour]

Besides, I don’t know about them, but I would prefer to avoid ever being homeless…yes, it’s would be that bad 😩🥺

[@JCDofNYC]

I would allow them to pay me in product.

[@yash-mr8ux]

​@@JetPens do you have shipping over other countries

[@BatistaR0X]

Stephanie is super natural and not awkward, she seems to be a great person to be around with and her voice is very soothing

[@jenniferschaaf3299]

Proud to say I am a “whole grid-big cart” shopper!

[@BlackGirlTrekker]

Goals.

[@JaneEMcLernon]

It must work well; I've been ordering for years and not once, not ever, have I had a mistake in the order or any breakage during shipping. YOU GUYS ROCK! PS That is my 'dream warehouse'.

[@Flybabyfish]

Thank you for sharing!! 😃 Would you say the same for ordering their notebook/planner products? I want to order a planner/notebook and I was going to ask if you’ve ever experienced and creases/bends because of shipping? Thank you!!

[@Flybabyfish]

Though even if there is a small bend I’d still be satisfied with the amazing notebook quality!

[@fishpond2894]

@@Flybabyfish Not sure about them but i haven't had any damage or creases in my own experience! All the notepads and books I've ordered were wrapped to a piece of stiff cardboard to avoid bending.

[@karleneb1263]

I have a whole new level of respect for Jetpens efficiency. But my question is, Who came up with putting those cute comics on the packing slips? I really enjoy them...along with my order of course😊

[@sunshineissexy]

They always make laugh! I cut them out and glue them in my notebooks

[@karleneb1263]

@@sunshineissexy I never thought about doing that. GERAT IDEA! Thanks!

[@bhanani5480]

My OCD would be in heaven working at the Jetpens Grid, super super organized with a logical system 🥰❤😍 I would VOLUNTEER to work there, no need to pay me when I'm surrounded by all that stationery goodness ❤

[@KLowe-of5yz]

LOLOL Bhanani, I was thinking the same thing. When I retire, can I come Jetpens and volunteer to work there? lolol

[@schm00py66]

OCD is an illness. Not an adjective please stop saying that when you mean tidy or very organized

[@KLowe-of5yz]

@@schm00py66 apologies

[@lr6403]

the software to help with picking, packing, and shipping is a pretty stunning achievement! Is it an off-the-shelf solution or is it something your team designed in-house?

[@penelopefp]

Oooh, I was wondering the same thing! They could market that software in a heartbeat!!!

[@JetPens]

We designed it in-house! :)

[@penelopefp]

@@JetPens dang!! Great job!! That's something to be proud of!!

[@karencate8611]

@@JetPens Then you guys get an A+ in software design! In my admittedly limited experience, it’s very very rare that custom software is designed that well.

[@miffed67]

@@JetPens That is AMAZING. I was stunned at how "smart" the software is, and I'm even MORE in awe of the minds that thought up the scenarios that put it together!

[@mybibliofiles]

I'm geeking out. With the level of efficiency JetPens has, I honestly forget y'all are a smaller operation! Great job!

[@meredithanderson975]

I love how you reuse cardboard boxes for totes and stocking. I appreciate all the thought you've put into your organized warehouse.

[@jamesma8209]

YES! Thanks for adding this - I forgot to mention this important note!

[@kitgenz1114]

Fun! I felt like I was on a school field trip to the happiest place on earth. Thanks :-)

[@sunshineissexy]

I’ve been buying from you guys since college! So…7 years?! Everything’s always packaged with care and arrives super quickly! Love these behind the scenes, so cool!

[@zkg03mjmk]

Love this video. The packing strategy is smart and the caring for workers is very thoughtful. I'm glad to support a such responsible small business.

[@jadeshalev1774]

JetPens addict here! I made an order yesterday and completely forgot two add two items. You all were so fast to respond and help me rectify the issue. I shouldn't be surprised. You are all the masters of organization and efficiency after all! Thank you!

[@shocklove1213]

The set up and system is truly amazing! Another thing I noticed is how bright and beautiful the packing stations are. Most warehouses are dark and closed off, but this places looks like an amazing place to work at!

[@kyouell]

Did you see the camera in the upper left to watch her pack? That was the only part I didn’t like.

[@pawpatrolnews]

Even your warehouse is organized! 😍 Are there any weird or odd orders that stand out to you?

[@Imakesoaps]

I ordered a planner and I received my order within the week. I believe the grid works! :) Excellent JetPens!

[@tru.man.rose9]

The warehouse/storage system Jetpens use reminds me of the usual algorithm problems for computer science majors. I now appreciate it even more seeing it applied in real life 😀

[@jcnorn]

Having worked in warehouses ranging from v1 to v3, this is amazing! Well done on getting v3 and those packing stations look way better and more fun than any I had to work with :D Thank you for showing us!

[@elleantha9112]

Idk what visual asmr is called but I’d honestly watch a video of someone picking and packing orders with no commentary lol. Relaxing.

[@robertsyrett1992]

Stephanie gave delightful presentation and whoever did the animated infographics knocked it out of the park.

[@tasha5246]

OMG! What an amazing system! No wonder I’ve always gotten my orders so quickly and accurately. Just amazing. And I really enjoyed seeing this! Thanks

[@Naradii]

Yes! An exclusive behind the scenes with my favorite quirky stationary team :^)

[@katezwaard3575]

I love to see a little bit about your operation! And seeing that your warehouse staff gets AC and some natural light inspires me to shop with you all EVEN MORE. Thanks for the peak!

[@chrisfoxx5442]

Oh wow no wonder y'all are so quick with the orders holy cow 😳 this was such a cozy look at the warehouse, it's so cool to see how everything's packed up, loved the vid!!

[@KatieReadsKoziesAndMore]

I loved this. As the person in charge of ordering office supplies for an entire building in our university system, I had the most fun stocking the shelves with new inventory and then making sure our inventory didn’t run out. Im retired now and it is fun to see how your ordering system works!

[@Gwyndon]

You just got a customer for life. So cool and I appreciate the transparency

[@MsGarner]

So efficient 😍 and love the focus on ergonomics! I probably would be the slowest employee if I worked there because I would get too distracted by all the products walking along with the cart 😂

[@mardiweber2951]

It was interesting to see how you pick and pack orders. But what I really would love to do, would be to just wander up and down the aisles for hours, looking at the products! All the things!!! ❤️🧡💛💚💙💜🖤🤍🤎

[@deeleach8300]

Me too!! Sounds like a road trip for me.

[@evie2411]

I just got my first order today! It reached me so quickly. I'm enjoying all my new finds, especially my Midori eraser dust mini cleaner. Thank you!

[@jaykulis6832]

This video made me feel even better about being a JetPens customer! Great to see a small business doing such a great job! Not only do you provide great products, but your informational videos are very cool. You are amazing.

[@dkayok]

I actually just watched this a second time! Super nerdy! I'm getting an order tomorrow that I had put in a restock notification. How nice! A spot of calm in a crazy world.

[@SBQuill73]

I love the warehouse-- all that yummy stationary. And I love that the packing station looks out upon greenery!

[@deeleach8300]

love, LOVE, this! I used to sell office supplies (back in the 80's) and did everything from order, unload trucks, receive, stock shelves, and sell to customers. Guess that's why I love pens and paper. The main warehouse was not as bright and organized as yours. No wonder every order I have received is so well packed! I wonder if Stephanie did mine? Keep up the great videos.

[@Exercises10]

Your company takes efficiency to a whole new level; I am impressed! Excellent presentation, Stephanie!

[@JCDofNYC]

The Jet Pen warehouse is, quite simply, my idea of heaven. Jet Pens should have a contest in which the winner is left alone in the warehouse, and can keep all the items he or she can collect in 60 seconds.

[@Erni3K]

I have worked with enough awful inventory software and in awful warehouses, (including the CRM and ticket system at my present job). Do not underestimate selling versions of your sales/inventory software: a good system is hard to find, and this looks transparent and efficient. The user interface on our end is clean and clear, and the restock alert emails are timely. Hey, and the products are really good! I am a super happy customer, also named Stephanie!

[@s_bt_iwtf]

That packing station looks like heaven omg.

[@kimberlyv3283]

This makes me love you guys even more! So grateful that your shop exists.

[@Flauritas]

This is the level of organization I need in my life lol... I just got my recent order yesterday and everytime I order from you guys.. it's just so satisfying to unpack because it is so neatly and carefully arranged and packaged

[@TZ250FANATIC]

I LOVE Jet Pens! I discovered them when I was in college. I'm responsible for many friends buying from Jet Pens.

[@tonikeltz3751]

I love jetpens. I had no idea how "small" you are. Your business is my favorite for stationery and pens. I'm a devoted fan. I am overwhelmed by this amazingly efficient warehouse. It has to be the cleanest and most orderly in all the land!

[@c.j.nyssen6987]

I like how bright and sunny your little office space is!

[@whytho7858]

this looks like the kind of job that would be full of rlly nice ppl that you become friends with

[@mikek8986]

you guys are the best! with the best writing and coolest pens/staionary etc. your product descriptions and accessory compatibility are second to none!

[@Svecke80]

That's the best view I've ever seen from a packing station.

[@Korynith]

Wow! I spent the first part of my career doing warehouse work. None had windows and one had no climate control; we were never allowed to sit except on breaks. This video makes me so happy and I will gladly buy from you guys!

[@einstein87]

Stephanie AND the GRID? 🤩🤩

[@emleigh1793]

My latest JetPens order arrived yesterday. The best kind of happy mail.

[@ladykrebstick]

Loved this video topic. Thanks for sharing!

[@dhinterliter8535]

This was so cool to see! 🤩 Thank you for sharing!!

[@leticiacarreiro]

I LOVE this type of video, amazing 💖💖

[@mariod5760]

You have earned all the margins you keep! Great selection and price, and thanks for linking this cool video in my latest order email....keep up good work!

[@cassandra007]

Retiring English teacher/stationery addict. Oh, how I wish I had discovered you 40 years ago, when I was at university. You are so amazing I would never have considered you a small business!

[@kioku618]

I enjoyed seeing this. Thanks for sharing.

[@greenfox42]

This video was AWESOME! Thanks for the tour!

[@Mary-fi8qn]

Loved this video!!!! I love organization and efficiency.

[@klee_of_c8082]

Wow! Impressive. Now I know why JP’s packaging & shipping is the best I’ve ever experienced, second to none. I’ve never gotten an incorrect order... EVER. And it’s the fastest delivery on the planet. Jet Pens rules!

[@marynlewis7009]

Fabulous! Great to see how it's done. Thanks!

[@KarenMiovas]

Wow. I love this video. Thank you for making it and sharing!

[@jorgeg8606]

Love your warehouse, pretty impresive!

[@one4blondes]

The organization is perfection! Thanks for sharing 😊

[@ashley_smith]

This is amazing. Love how neat everything is 🥰

[@em-il7rk]

OMG! Finally!!! Love you JETPENS!!!!! 🥰🥰🥰

[@nanetteatienza4297]

Wow! So we’ll organized. I love that.

[@monastra7]

Love Jetpens! Great video! Organization is key.

[@fredfolsom453]

Great demo! Thank you for providing the tour 😀

[@celiaa8244]

Such a fun video! Loved it.

[@dewdropsonaleaf]

This is so coool!! Its the efficiency i need in my life!

[@calculusentropy]

You guys are always PERFECT.

[@melissavelasco5705]

So awesome to see the behind-the-scenes! 😍

[@Quackamoley8]

Amazing! Thanks for sharing. And I have the train announcement bells as my ring tone!

[@miharunnimpostor6401]

*literally salivating looking at all the stationery*

[@daisyvergara8385]

Omg yay I’m so excited. I love this video. The system is awesome. Love JetPens so much.

[@ashleyfalkenstein3648]

My favorite video so far. Thank you so much for sharing this. ❤️

[@KarenHRiceScott]

What a great peek into the process. Thanks 😊

[@scarletf1271]

Super fun to see behind the scenes. Loved it!!

[@rchin4753]

Love the Grid !!! Stephanie makes it look easy.

[@profesorajacomet]

Love the products and the system! 😍

[@averyjohnson6436]

This video is so cool! Thanks for sharing this behind the scenes look, JetPens.

[@janesavage4827]

Thanks for sharing the behind the scenes! I love Jet Pens.

[@aliskprado]

Cool stuff. Thanks for sharing!

[@supermailman6492]

this is my favorite jetpens video of all time i order from you guys so often:D

[@Jonestuary]

I love your company. Thank you for all you do!

[@theyxaj]

This makes the job seem so chill!

[@marypanich9880]

Super cool! Thanks for posting!

[@ghostyplans]

This is sooo cool! Thank you for sharing!

[@GLondonful]

Such organization, it's so satisfying to watch