How to Access Johnson Controls NAE without knowing IP Address

Gaining access to the configuration is critical in adding and replacing an NAE or NCE within your system. Sometimes gaining access into the configuration of the device can be a challenge if you do not have the correct information at hand.
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[@mera0410]

Thanks you are amazing. Keep the good work, there a lot techs out there, who appreciate your videos.

[@Systemcontroltech]

Thanks for watching

[@sba-0396]

Hi, Is there a way that I could change ip address for my JCI NAE controller with out launcher? If so please advise on the steps.

[@Systemcontroltech]

The only other way is to use sct and select it as part of the options

[@twincam825]

Thanks for the info very much appreciated.

[@Systemcontroltech]

Thanks for watching

[@johnrobertson7583]

Interesting video, thanks. Do you have a procedure to access the data the NAE/NCE is spitting out without using metasys? We have a building that was turned back over to the owners, and the NAE was removed from our system and I want to be able to help the occupants out by either them or the owners being able to read the AHU values. Thanks.

[@Systemcontroltech]

Once you gain access and get the IP address you should be able to log into SMP if you have the credentials

[@johnlivingston7685]

Did a port dump on NAE 55. Everything comes up but the I P address is all zeros and DC HP is disabled. I have the device name and the device MAC address but that’s it is there another way to get him to reset the IP address back to what it supposed to be

[@Systemcontroltech]

You should be able to access the device simply by using the mac address and you can set the ip to whatever you need it to be. You can also change the DHCP enable from the configuration tab when you are logged into the device.

[@gjva777]

Hi. I have a DB9 male in my serial to USB converter. In this case, I need the DB9 female-female null modem or a straight-through cable?

[@Systemcontroltech]

You should be able to get one on Amazon

[@otalkhateeb]

Thanks a lot for your vedio Can explain in vedio how to download a Turboboot to NCE please

[@Systemcontroltech]

Check my channel

[@Lukai66]

Thank you for that information. What if the customer no longer has the user credentials? We are attempting to take over a building that was sold recently. Thank you!

[@Systemcontroltech]

You may need to contact jci or re image the device.

[@Lukai66]

@@Systemcontroltech Thanks for the advice, Your videos are always very helpful.

[@joshgibson3477]

Hello SCT! I’m new to the field, came from HVAC. I’ve got a MAP Gateway. Does hyperterminal work with that type of connection and how do I get the MAP to connect to the CCT? Which IP do I use to connect it?

[@Systemcontroltech]

Hyperterminal is made to connect through a com port. I don't believe you will be able to connect with it that way.

[@MD-dt5yy]

How do I use my Johnson ASLCPKEY-0 (facilitator)to program my DX-9100 8454 ?

[@Systemcontroltech]

Never heard of it.

[@Aquarius24199]

Hello, Mr.dude.from NAE port that hyper terminal cable connected through the modem. or to the loptop.?

[@Systemcontroltech]

Use a printer cable to connect using hyperterminal

[@khanh6903]

I followed your instruction and was able to obtain the IP address. But I cannot connect to an NAE via ethernet because, previously, someone had set the IP address to 0.0.0.0. Please advise. Thank you so much for your videos!

[@Systemcontroltech]

If you're using the launcher tool use the mac address of the device. Dont put spaces or periods between the numbers

[@khanh6903]

Thank you for your response. After realizing that the NAE was DHCP enabled, I connected to our company network and an IP address was then assigned. From there I was able to connect via the assigned IP address using Launcher. Thanks again for sharing your invaluable knowledge on Metasys.

[@andrewmorgan5541]

@@Systemcontroltech Can you do that? I was in a jam today and I never knew you could do that. I ended up using wire shark instead.

[@zakariaaelakrout]

hello sir, I don't remembre the identification for access at Launcher NCE, can you help me please ? You can explain to me how to do reset of NCE ? Thank you,

[@Systemcontroltech]

You will need to contact Johnson Controls

[@zakariaaelakrout]

@@Systemcontroltech okk thank you!!

[@petlover3855]

Thanks Dude its helpful for me.....

[@Systemcontroltech]

Glad to help

[@famboers4765]

Great trick. But this doesn't work at the latest firmware. No Ip adress info

[@Systemcontroltech]

I've got an updated video on it

[@gt4033133]

can you plaese post a video how to set up launcher application for the first time. Thanks

[@Systemcontroltech]

+lenny cordero i will see what I can do

[@mjsourcing3939]

hello sir, What is that software and I want to know the name of that software. Would u tell me that?

[@Systemcontroltech]

This is the metasys software . The individual devices will have a version embedded into them but the server software is.

[@gt4033133]

Hi how are you. Do you have a video that shows how to upgrade NAE version

[@Systemcontroltech]

Not yet but the upgrade will depend on the version you are wanting to upgrade to. 8.0 allows you to upgrade directly from the server.

[@gt4033133]

System Control Tech . Thanks for the reply. I'm currently have an NAE at 6.0 version . I would like to upgrade it to 9.0 With the software SCT and using the NUT tool from JCI. Is what I like to know how to do the process. Thank you

[@Systemcontroltech]

The easiest way would be using sct and selecting code download. If you are using the newest version

[@gt4033133]

System Control Tech code download? I'm sorry I guess I'm missing that part. Thank you again

[@Systemcontroltech]

Good luck.

[@abdulmohamedfaizal9751]

Actually the issue iam facing while configure the BAcnet router

[@Systemcontroltech]

Some are network specific

[@victorreyes7655]

Por favor sotfware plc Johnson control

[@Systemcontroltech]

Contact Johnson Controls

[@IsanioLindo]

good night friend, my tools were lost, I need to buy a copy of the NIC, SCT and ADS software for the NAE. Are you interested in selling me a copy of this software?

[@Systemcontroltech]

You will need to contact Johnson Controls