How to Clean the Thread Catcher on Bernina 790 780 770 765 750 740 700 590 570 535 475 DYI 7 series

Bernina Jeff Tip #7 Cleaning Thread Catcher
Jeff shows us here how to clean the thread cutter and where to see the count in Settings.
Also see:
How to Oil your Bernina: • How to Oil Your Bernin...
or
Preventing Costly Repairs: • BERNINA Jeff Prevent M...
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[@shadow51mcke]

I really don’t think I could handle this machine if I didn’t have you to walk me through everything, you are my most important u tube tutorial to have thank you so much.❤

[@debbiecurlett3440]

THANK you. Your a life saver. It's almost 1 am. No one I can call. You're my hero. ❤🎉 Debbie SC

[@lorigreco6646]

Thank you so much. I thought I was cleaning the thread cutter properly but missed a step or two. This is SO SO helpful!!!

[@cyndiluciani8607]

Jeff - you are so amazing - thank you!

[@judithl3035]

Excellent directions for cleaning the thread catcher! Thanks, Jeff.

[@berninajeff]

You're welcome!

[@betseyready4709]

Never would have figured this out without these instructions!

[@sharonmogi944]

Wow, this really helped me out cleaning the threads cutter. The manual left me frustrated and perplexed. Thanks! Now off to fin the video on thread tension!

[@patriciakelly6403]

This is a very informative video. It saved me a trip to the Bernina dealer. Your detail instructions were very easy to follow and better than my owners manual. Thank you so much for your amazing instructions.

[@susyboyer9764]

Thank you Jeff!!! I love doing maintenance on my machines. When I bought my B790plus, I had about 5 minutes on cleaning the thread catcher in a group of new machine owners, and I did not learn how to do. I'm a good instruction reader, but watching you on this video was just the best. Plus you give tips that the book does not. I do not use my thread catcher because I did not know how to clean it and that's one of the very attractive features of the machine! So, thank you very much. I'll be checking back for more great information.

[@berninajeff]

Glad I can help

[@gwenspurrier3960]

You have become my go to expert. I read the manual, and then find that same topic and get a much better understanding of what to do with your video. Thank you very much.

[@jogilliver3202]

Brilliant. I've had terrible jams for the last 24 hours. I'd cleaned the hook and rethreaded multiple times to no avail. Turns out a piece of thread was stuck in the catcher. You've saved me a trip to the dealer!

[@marywalck8448]

Love your hints and tips due to having just got my first Bernina!

[@betsylivak3928]

Love your videos. Clear, paced for easy following, and informative.

[@FrenchFriFreak]

This was really helpful because I couldnt find this info in my manual. Thanks!!

[@berninajeff]

Glad it was helpful!

[@gingerbart7402]

Thank you so much. I'm 67 and really got stuck.

[@georgiahanchera6449]

Thank you, Jeff! Great tips.

[@danischaeferschaefer1730]

He is the best teacher. I find his information invaluable!!!!

[@barbaraedmondson1596]

Thank you for making these videos. My dealer doesn't offer mastery class.

[@sallyframe1532]

You are a life saver! Thank you!!!❤️

[@jessicahagan]

You are a blessing!

[@susanb2581]

Thank you for the informative and easy to follow video. I have the 590 and would love to see more videos especially on how to fix these error messages when they pop up. Especially during COVID when shops have limited hours and not convenient to get there. Such a timesaver to be able to watch your video and fix it myself. Learning at lot about my machine thanks to your videos!

[@dorothyromero4445]

I did it. Thanks. Cutter wasn’t working, now it’s working perfectly.

[@marykubach1188]

Can’t believe I came across this video. It is just what I needed since I’m having trouble with my 790. Thank you!!!!!

[@loislemke7230]

This is a great video and Jeff does an excellent job of clearly explaining how to address the issue. So helpful when the sewing machine dealer is not.

[@amberstone77]

Thank you! This was such a helpful video for us.

[@pamelarowe4219]

I going to do this right now. I clean under the plate every day but didn’t realize the machine was counting cuts. Thank you!

[@odebrew]

Thank you so much. You are excellent with giving and explaining how to clean your thread catcher.

[@barbarabooth6614]

Thanks so much for the video! It's just what I needed today and was so easy to find. You're a life saver!

[@hollymajka1945]

Thank you. It's nice to have people share their knowledge!

[@kathyprice2492]

Wow!!! Thank you so much for this informative video .. I tried for about an hour to figure this out before I remembered about KZbin!!!! I will definitely subscribe.

[@calliehernandez7138]

Thank you for these very helpful, clear, and concise videos!

[@deborahshealy719]

Thank you! Now I finally know how to clean my thread cutter! Look forward to more tips!

[@PetAllies]

Thank you for your helpful videos. I am a new Bernina 770 owner and very much all your great information. Especially the one about oiling the hook. It makes SUCH a big difference. I can hear the (or barely hear) the machine when it is oiled properly..

[@gaylebrown7433]

So clear, thank you!

[@tass1775]

First video on the thread catcher that makes sense. Thank you so much for your informative tutorials. You are a ray of sunshine and I so appreciate your videos.

[@journeywiththelight5284]

Thank you for being so helpful! Please continue making these videos. I have a new 770 Plus.

[@eileenkinsella4236]

Thank you so much, Jeff! You demonstrated and explained each step clearly. This is a great tutorial!

[@rebeccaturner3906]

OMG...just like yesterdays video...this came at a perfect time! Yesterday I had thread dropping in back while embroiderying and it took me much longer to finish my design than it should have because I had to keep stopping/starting due to thread breakage/jams, etc (finally resorted to a net and it fixed it, but will be getting a command strip/wonder clip to use your method). This morning I see someone posts you addressing something in a video (turned out it was same as I watched yesterday), but saw this and knew I'd learn something. Well...I decided to power up my machine and "follow along". As soon as my machine powered up I saw a message screen and thought..."uh oh".. Well...it was TO CLEAN MY THREAD CUTTER"! How timely!!! So, I followed along and easy peasy (and best part is I got the "0" since "last thread cleaning" in my screen) . I thank you so much and look forward to ALL your videos and learning more and more!!

[@malusantos1551]

Thank you for your help. 👋🏻

[@kathystahla5365]

Thank you for this video.

[@jaltenbernd3383]

Just received my order of oil and the needle catcher..many thanks for the quick turn around and the educational videos are rock solid!

[@JaneAnneFrulla]

Thank you!

[@VirginiaOwensby]

I love your educational videos. As soon as I can I will order some items from you. Thank you.

[@annakelleher8719]

Thank you

[@susiewilson3943]

Thank you so much!

[@judithholleran6423]

I learned so much from your video. I’m a believer and have now subscribed to you channel. Keep these coming. And thank you so much for sharing your knowledge.

[@bjnesbitt2312]

Wow- so helpful and easy to understand!! Thank you! Thank you!

[@muratgurel4752]

thank you sir.

[@sandralawson9331]

This video was great, thank you Jeff. Especially the tip on NOT to use the compressed air to get the dust out. I have a B780 and my V1.0 screen does not have the "Total number of cycles since cleaning".

[@anndalynnketellapper8296]

I just found your helpful site! I have the B535 and I don’t have this settings button (double gears).

[@berninajeff]

Try pushing the house icon

[@wernerkunze1219]

Hy Jeff your videos are very helpful and best ever. I´m from Germany nearby Swiss but we have´t viedeos like made by you. Can you give some detail information to the dual transport Bernina B 770? The screw fall down and what is now the correct position of the parts? thanks and kind regards Werner

[@pfaffshirl]

Thanks Jeff. Your instructions are wonderful!

[@berninajeff]

Glad you asked, I sell those red needle grabbers for $6.99 plus $3 shipping if you add my oil for $12 there is no shipping charge on the grabber so you get both for 15.99

[@richardchiswell6517]

Beautifully explained - many thanks

[@susanloretta5253]

I love the video! My 475, as I go thru the instructions on the machine, says to use the Bernina tweezer for lint, but I have not seen lint I could 'grab with tweezers". Whats the story on that?

[@karenegeberg6007]

Thanks, Bernina Jeff!

[@tracyfrost]

I learnt something I didn’t know thank you

[@berninajeff]

If the thread catcher does not move during cleaning try tuning the hand wheel when it make a noise do not turn really hard. Try putting back in. If you get multiple gears when you use the cutter button you need to have the unit worked on.

[@sallysmith2701]

This happened to me several days ago! Thank you for lots of great information Jeff. We appreciate you and your staff.

[@berninajeff]

The black race cover is held together by pins on each side that hold on metal brackets that then screw into the machine. You will have to go to a dealer to have this repaired properly.

[@patikubo558]

Thanks so very helpful. I love my Bernina!

[@pictureperfect9835]

Hi Jeff, I need to order your oil bottle for my Bernina 475QE, the last one I got from you, my yorkie got to it, and destroyed the bottle lol, I will call you and place the order again.

[@berninajeff]

We got you covered

[@vani12324]

Thanks for this detailed information

[@felicitythomson3397]

Brilliant absolutely brilliant.... i feel at one with my machine now!! More info please love your videos!!!!!!👏👏👏👍🌻

[@TTKnits]

Thank you! I’ve had my 770QE for 6-7 years, I never knew this. Embarrassing!!!

[@judyrasmussen3307]

Awesome. Thanks so much for all your great tips!

[@gkrontilik8336]

excellent video - very clear

[@jenniehumphry6553]

Amazing video. Very clear great advice thank you Bernina Jeff

[@pfarmer7589]

Thank you so much, I was having a frustrating time until I remembered your videos. All done now. Hero!

[@marybuckley1161]

HiJeff, I followed along and did this but my count since last cleaning did not change. It must be stuck or something. I had my machine serviced just a couple months ago and it said 71, 700 or so. Funny thing is I don’t use the thread cutter because it doesn’t work well. It jams up my thread. I tried doing it again but it still won’t change. The cutter is now working though so that’s wonderful. Thank you so much. I don’t know if you can help but I’m desperate for help. I am having an on going problem with my Bernina 780. When I’m sewing the start stop turns red and machine stops and I have to repress foot and it starts up again. At first it was intermittent but now constant and so I can’t use it. Brought it to Bernina dealer 3x and it fixes for a month the most. I do quilt a lot. I guess they don’t know how to fix it. Can you offer any help. I wish I lived in your area. Mary

[@kvanscoter5270]

Great video!! Thanks for making it.

[@adrianawoldberg7109]

I have a B750 - It is so different from other machines. I was able to figure out the instructions you gave, but was never able to find the machine information. Can you help?

[@rebeccabrooks368]

I did everything just as you demonstrated, but my count did not go down to zero. What else could be the problem?

[@berninajeff]

Sometimes the thread catcher does not move left or right, try turning the hand wheel after you push the scissors button this sometimes moves the unit out and in, or reboot the machine and try, make sure it has the most current firmware too.

[@berninajeff]

The 770 and the 790 are basically the same machine inside I am not aware or the 770 having any quirks that the 790 does not. If you embroider you will have to clean the thread cutter, that feature uses the cutter very often. The 790 has a larger screen which I love and sideways sewing and a ton of embroidery features. My opinion is that if you are not going to embroider than stick with the 770QE and only clean the thread cutter when it prompts you.

[@janelicata5328]

Do the tips for the 7 series machines also work for 8 series machines? I have an 820.

[@ShaziaRosay]

It worked. yay thank you so much

[@rosesewquiet]

If you don't use the thread cutter does it still need to be cleaned? Love these Tutorials, thank you so much for them, it sure helps us all with all the questions. I'm thinking of getting a 790 I do have a 770 what do you think? Should say 790 Plus since I don't have embroidery with my 770. It seems there are a few more quirks with the 770 than with the 790, what do you think? Thanks for all you do, fabulous videos!

[@mariaschannel8143]

Thanks! So helpful! How can i buy one of your special oil dispensers? Cannot be sent to Europé?

[@berninajeff]

I do not ship to Europe sorry

[@elizabethsanzo6795]

How much and how often do you oil machine. I never know if I’m oiling too much.

[@berninajeff]

I oil the hook tip under the needle plate everyday I sew and every two hours of needle movement. I oil the pads inside the hook once a month. The moving parts every 6 months

[@qltygrl3187]

I tried to do the cleaning process to see why my thread catcher wasn’t working. Found that it is not moving to the right. How do I fix this?

[@kathleenseeley4917]

when I touch the sewing machine button I am not taken to the same page you have. I have a brand new 790 pro

[@threadtothread-jayne1275]

Thank you! But what if your scissors don’t move to the left and right?

[@barbbee5444]

My dealer had me buy a mirror to view into the thread catcher. What am I looking for? I wish your video had some threads in your catcher to help recognize what and where the problem could be. I love your videos and have become a big fan!

[@berninajeff]

Usually any thread caught is obvious and I puck it out with a tweezers. If you have to use a mirror that’s news to me. Some machines just have a fussy cutter unit and need a very trained tech to get it to work every time. If yours works don’t worry just dust it out.

[@berninajeff]

In

[@jennifergridley5697]

Hi Jeff Can you help with the auto thread cutter on Bernina 570QE? I need to replace the blade but can’t seem to find a supplier.

[@patriciaswaim5133]

17 month old 475qe. i can click on the link but nothing happens when i press the auto thread cutter. nothing moves, . It was serviced last week, so whats the trick to making this work now?

[@sheilarobbins9877]

I went through all the steps and the cutter is not moving. It makes sounds like it is but does not move. How do I fix it?

[@danatucker6390]

Thank you for your easy to understand videos! Hey where can I get a needle holder like the red one you used in the video? thanks

[@alysonray6218]

Hi Jeff. I have cleaned according to your video. However quite often, my thread cutter will not cut bottom thread and it is very tight to pull. I have read a lot of folks have trouble with the thread cutter on the 700’s series.Do you have any tips? Wonder if the new update will help.

[@berninajeff]

Sorry to say this but when the cutter quits cutting or holding the bobbin thread you need to have the cutter serviced. Just make sure there are no visible threads stuck in the siding parts of the cutter, which i assume you did. Some machines and cutters are just fussy until a tech gets them in perfect timing.

[@alysonray6218]

@@berninajeff thank you! I was told that the new update might help. Is that true?

[@berninajeff]

@@alysonray6218 No way software can fix a mechanical issue. The update makes it easier to clean the thread catcher however.

[@cherylwalker4190]

Hi Jeff. I have the 780. And I would like to know how to clean the sensors. After I clean my machine.my sensors on the main panel wont work. I push the foot sensor and I get the item above or below it. Why

[@berninajeff]

Hi Cheryl, you need to watch my video on how to calibrate your screen. The icons do not match up with the sensors.

[@jeffreylee7040]

Where can one buy that needle grabber?

[@geayneverhees157]

Wanting to order a part for my 770. All four rubber feet on bottom are either missing or no longer attached. Let me know if you can get these or should I try Bernini?

[@berninajeff]

Call the shop this would be a great video how to glue them in so they don’t come out.

[@rosemaryhannah3467]

Can you tell me how many cycles since the last cleaning means it's time for another clean. Thanks, Rosemary from Leicestershire, England

[@rossyalvarez8825]

🌷🌷

[@karensophiasmith1439]

Bernina Jeff, why does my top thread keep giving me an error message? I have to rethread the machine when there doesn’t appear to be anything wrong...

[@noramelo4533]

KarenSophia Smith de Don es la máquina berlina

[@betseyready4709]

This happens to me when my thread gets low, maybe only have 1/4 of spool left. I believe machine thinks thread is empty.

[@reneemiles6351]

The links are not showing on my screen

[@cmannconso]

Jeff, I had my machine service in September. What version of the software should I have on my 770QE? I haver version 35.17.29. Also shouldn't my stitches go back to zero once maintain?I have 1259852 stitches on machine a nd 1184450 since last maintained.

[@cherylwalker4190]

Hi again. Cheryl here. My question is. Do you have to use bernina oil ? Or can you use just plainer machine oil

[@berninajeff]

Hi Cheryl, if you are oiling the BERNINA hook system you must use the Bernina red cap oil. If you are oiling metal on metal parts any good quality sewing machine oil is OK like Zoom-Spout or Tri-Flow

[@marjoriesilcott1531]

i have a 440 QE, the black hook racer cover came off. it is not broken .one screw is missing , how do i re attach?

[@loriquinlan8006]

Jeff, Thanks for all your tips and help. I have the B790+ Anniversary Machine and love her, but lately we have been having a disagreement. I sew along and pause to reposition and she cuts my thread! Usually, I go through the cleaning steps (although I clean at the end or beginning of each sewing day). Thought that would take care of it, but she's having a tantrum. Any suggestions?

[@berninajeff]

Lori Q, The foot controller can be programmed to cut the thread, check your settings and make sure it is NOT on the heart feature set it to needle up/down

[@loriquinlan8006]

@@berninajeff Thank you! I checked that and it muat have gotten turned on in my playing around!