Bobbin Errors How to Fix Monitor, Cleaning, Winding, Adjust on Bernina 7 & 5 series Bernina Jeff

[@lynnethomas5081]

I work at a shop in Waukesha, Wisconsin - Sew Much More. We sell Bernina machines. Every time we deliver a machine, we give them a quick lesson, so that they can start sewing as soon as soon they get home and get their machines unpacked. I have begun to tell them about your "Bernina Jeff" videos and how insightful and helpful they are! Thank you for so freely sharing your knowledge. It is greatly appreciated!

[@berninajeff]

Thanks, some of my customers live far away so this reference works for both of us. I also do this to record my knowledge so others can sew better. My paybacks are orders for oil and such and the appreciation. KZbin even pays me....

[@PatriciaTurnquist]

Thank you Jeff! you saved me. I'm working on a quilt for a gift and called local dealer to get assistance and they told me 3 week wait so they could check or clean sensor. But they were sure I needed a new sensor. I cleaned them myself as you instructed and it's working great. I wasn't told I could turn off sensor as long as I wasn't embroidering. I am sad that they knew it was a gift I needed finished and was told they would look at it but I had to pay expedited charges. I love sewing and don't have a fixed income, you are truly wonderful.

[@madelynl.5351]

Thanks Jeff. You called me all the way in Severance where I live and we discussed all these topics. It was nice to be able to watch this video and get a refresher. I eventually had to buy 25 more bobbins. Upon examining my older bobbins I discovered that 90% of them were scratched or scraped off. So now everything is running fine with the shiny new mirrors. I wish your store was closer; I might check out some of those used Berninas.

[@ruckermb]

The error message also goes off if you leave the bobbin door open because it can’t read the bobbin monitor. Thank you so much Jeff for making these great videos! Sometimes it’s a simple solution, so check out Jeff’s videos before you rush to your Bernina maintenance person.

[@christianedesrosiers9054]

Thank you Mr.Jeff for all your videos. You help me a lot to understand my Bernina machine. You are a very good communicator, Hello from Québec.

[@cindywetzig211]

Thank you soooo much for this video, Jeff! The bobbin monitor came loose yesterday after a cleaning out behind the bobbin case holder. I didn’t even know what it was before. I didn’t notice anything until I couldn’t get my bobbin door to close completely. I had just sewn a little the day before after having picked up my machine from being in for a COA. I was so afraid I had to have it go back in to be fixed. Now I will carefully try to put it back in with husband’s help. I also had no idea the bobbin winder could be adjusted by the tech. I learn so much from your wonderful videos and I love your oils, bobbin and knob protectors for my machines. I have a 1230, 435, and a 770. Been sewing only on Bernina’s since 1978! Wish you were closer! We live in Illinois not far from St. Louis.

[@2288mebrown]

You are THE BEST! Thank you for a logical, calm, thorough, presentation. All of your videos are like this-so informative and to the point, full of unexpected and helpful information and always calmly delivered in a moderated voice, and no annoying introductory music! And, thank you for not shouting at us! Thank you so much Jeff!

[@marykaymouton5377]

Thank you so very much for the tip on the stuck bobbin. My nearest Bernina shop is 3 hours away and I have to impose on a neighbor to put my machine in my car. You rescued me!

[@patriciaperez5815]

Sure can tell your love for sewing and machines! You are fantastic and appreciated! Thank you Jeff!

[@shariboggess6179]

Love the story about your mom teaching you to sew. Your videos are amazing!

[@lisawilcox6608]

Thank you, Jeff! I was in the midde of an embroidery project and the machine kept stopping and telling me I was out of bobbin thread (I wasn't)! I was so happy to find your video and have it be EXACTLY what I needed! Thank you for resolving my issue and teaching me more about the bobbins, bobbin case, bobbin sensors, etc. I love your videos! You are my 'go to' for anything Bernina related! Hugs!

[@janetcohen9233]

I have been struggling with the bobbin empty issue while seeing for weeks. After watching this video I cleaned the bobbin sensor and hurray, it worked! You are the best!

[@berninajeff]

Excellent!

[@sadiejosiemom]

You won't see this since this video is 2 years old - but it's still a great resource! My bobbin in my 765 ran out and it had be a minute since I wound one and tried to do on my own. It came out cone shaped but now I know why. I tried to use it because I'll bet the last one was that way too. So I checked my manual and did like it showed and the bobbins came out even worse! I wound FOUR bad bobbins!! Then I watched this video and notice you didn't put the thread holder thingy on the end of the spool and you didn't wind the thread through that little loopy thing. So I tried it and when it started going cone shaped again I guided the thread so it filled the other end. PLUS I didn't know about cleaning the little black thing. So I cleaned that, all around the bobbin case and under the plate. It wasn't too bad because I'd cleaned it recently and even took the hook out and cleaned that then almost couldn't get it back in! But now it's sewing like a dream again and I didn't have to take her in to the spa and be without her for weeks. Thanks so much for these videos. They teach me new things and also refresh my memory on some things!

[@donnadelahanty9903]

I bought your oil bottle - it’s the best!! Spoke to a lady at your store - sorry I forgot your name - and she was soooo sweet! Thank you Jeff 😊☮️💜

[@juliazimmerman4407]

Thank you for helping with the needle threader. Mine was not working. Took it off and then put it back on and now I can thread my machine with my threader! You are awesome!

[@berninajeff]

Glad it helped!

[@loisg.6240]

Thank you Jeff! Great information. I've purchased the oil bottle from you and its great. I'd also like to give a shout out to Debbie at your store for answering my question when the needle nose got plugged and I couldn't squeeze any oil out. I accidentally clogged that needle nose, so I called the store and Debbie instructed me on how to resolve that. Thank you!!

[@ThreadPlayLLC]

Oh how nice! Thank you. It was my pleasure to help you!

[@loisg.6240]

@@ThreadPlayLLC here’s what worked for me - I used jewelry making wire. It’s very thin and flexible. The plug was pretty far inside so that wire did the trick. Thanks again. 👏👏

[@adahathaway88]

Thank you so much. I had my bobbin sensor come off that bar and thought I was going to have to take it in for repair. I've learned so much from you.

[@kathyshipley9007]

Thank you, thank you, thank you! I always learn something, every time I watch your tutorials. You always help me with everything I've been in need of from you! The employees in the shop are always helpful too! This is like a candy store to me. I never have to worry about keeping my machine & other needs, you always have just what I need! I am coming in for the yellow bobbin soon.

[@suzannedenoncourt8205]

You are AMAZING! Thank you so much for your video. Your little video has taken all the frustration I have been having with sewing and erased it. Once again Thank you.

[@jennysherriff3743]

Thank you so much for your very helpful videos. Wish you were local to me but I’m in the UK, little bit too far for me to just pop in for supplies.

[@marilynrn711]

I bought your oil.. fantastic with the long needle on it. Your videos saved me many times.

[@angelawebb8932]

Thanks very much Jeff. I would never have thought to clean out the Bobbin case which turned out to have a build up of fluff and was definitely causing my issues. Very much appreciate your helpful videos.

[@lindachase2667]

Thank you so much your video just helped me with my bobbin sensor, it came back from a servicing and was not telling me when my bobbin was empty. My eye was turned off, thank you so much.

[@pallavi32]

Thanks a ton from India My b720 was just popping up the bobbin issue and I was so frightened that something serious happened.

[@berninajeff]

Funny you should ask for a video on design transfer, its going to be one of my next videos. How to takes designs from a CD to a USB stick, keep watching and subscribe.

[@vickywooldridge5250]

Fabulous demo thanks Jeff. I kept having this problem every few stitches whilst zig zagging yarns together with no fabric underneath and having to swap to my older machine. It was driving me nuts😊

[@marilyng6744]

Thank you for your excellent videos! I have learned sew much! I love your oil and the applicator bottle is the best. I am beyond delighted.

[@judithcartwright3311]

Omg- thank you Soooo much for the advice on how to turn off the bobbbin eye. I’ve been dealing with this for months…. Love your videos!!

[@sophieaa8777]

on the 770, an anination next to the bobbin symbol on the screen indicates that the thread will soon run out... thanks for all the wonderful tips!

[@judyyesko9901]

Very helpful! Thank you for taking away my frustration with bobbin errors.

[@naomiwhite7875]

Thank you I was getting so frustrated tried your tips and back in business thank you so much have a project I need to get done and this was so appreciated!!!

[@Anita-83Quilts]

This was such a helpful video! I’m so glad I found it. Thank you so much for sharing.

[@paulav4950]

Awesome & informative as usual! Perfect customer service as well!

[@judithlockhart7137]

Thank you so much for all the tips you are giving! I have been sewing on Bernina’s since the early nineties and still learned some great information! Am definitely a Bernina fan but you have a great way to explain and demonstrate. I especially like the way to oil the hook on the 750 - I will use that tomorrow! Thanks again!

[@vickieduyck8065]

Thank you, thank you, thank you. I have had nothing but problems putting the hook back in after I clean . Thank you for your trick.

[@debcarry1217]

I just found your site, I love it. I have a 770QE and am looking at buying the embroidery unit to go along with it. Do you think you might do any videos on how to handle the embroidery unit carefully and how to work with designs that are not on the machine already--like loading designs from a usb stick? I love this machine, and now that you told me about the safety handling of the bobbins, I am grateful. I will be calling your shop to order the bobbin case with bobbins, it will keep what I have safe, but I do always need more bobbins. Thank you so much, you are wonderful !!!!!

[@PennyinVA]

Wonderful wonderful video! Great instructions and also very well filmed!

[@LaurenBange]

This was helpful. Does power cycling the machine ever help with bobbin errors.

[@hendrinavos9456]

Thank you so much for your practical work arounds. If it is not for your help, I would have chucked this out the window already, I have been sewing with a little "Toyota" for years and have never had so many finnicky issues as with this fancy "smart" machine. Hendrina

[@berninajeff]

Glad it helped!

[@marienelson538]

Jeff, I have learned a lot from your videos. Can you do one on the knee lift, I am having a hard time finding the correct position.

[@debrawelch3962]

Greatest demo guy ever

[@sandiesnook6117]

This was one of your best Jeff! Thanks so much for the great info. Are you selling the swabs?

[@tracyfrost]

Sometimes my 770qe tells me I have run out of the top thread and I haven’t. I have to stop sewing and rethread the machine. I put the clip on my machine now and I am hoping it will stop the thread jumping out. Thank you for all your tips.

[@berninajeff]

Do you notice that the thread has jumped out of the upper tension area when you get the warning that the thread is out? I have had to adjust the check spring on a 5 series when we were having this problem, the spring was set too high and not letting the machine know there was thread in it.

[@sallieminnich2008]

Great information. The oil is great and awesome mailing

[@SaysVeronica]

Love and appreciation fom Sydney Australia!!!

[@jamievanskiver8380]

Thank you so much for all of your videos Jeff!!!! I can't thank you enough lol!!!

[@berninajeff]

Glad you like them!

[@Lady-Seawulf]

Thank you!! I've learned so much from you about my machine! Looks like I'll be purchasing a bobbin case as I've been using a pencil case to hold them(with no foam).

[@srinivasaraodesineedi7886]

This was best of Jeff thanks so much

[@deidrapowell8762]

Love your videos

[@nancydebiasio5273]

Thank you so much. I started doing some embroidery and it kept popping on and yes I got very frustrated but now I know to shut off the sensors. Do you ship anywhere? I’d love to order the case full of bobbins

[@DD-ek8qc]

Are there areas on the 790 to oil besides the hook

[@emilyhwang2066]

Hi Jeff I wonder which direction I have to turn that little screw to make a bobbin less full, left or right? Thanks in advance!

[@dawnsepteowski4585]

Thank you! Great tips and information.

[@terimuro3801]

I have a 770 QE+, and would like to know what the small metal loop is near the bobbin winder and how to use it. It is listed as a thread guide but i couldn’t find instructions as to when to use it. Thanks Jeff.

[@Joy4650B]

Hello Jeff. I am so happy I found your videos recently. I had a repairman come to my house and work on my many Bernina machines. He accidentally broke the spindle off my 1130 (blue and white) when he was fixing it. I noticed it even though he didn't tell me. He said he would try to find me a part to fix it. I've never heard back from him. Do you have any suggestions on how the broken spindle could be fixed or replaced. I can send a picture.

[@berninajeff]

Send me a picture [e-mail] I most likely have one

[@suefletcher1186]

Another great video, thank you 💕 as a new Bernina owner your video’s are invaluable and very much appreciated. May I ask you whether the presser foot should be left up or down when leaving it. I was always under the impression that it should be down, but when I unplugged and put the cover on I realised the foot was up, should I have manually put it down before switching it off?..thanks x

[@berninajeff]

On modern machines I do not feel it is important to store the machine with the foot down. There is a spring that is compressed when the foot is up but in 30 years I have never had to replace that spring on any brand of machine. It does hold the foot on better so it can’t get lost!

[@karencoddington948]

Thank you for great information.

[@berninajeff]

If you hear a grinding noise after cleaning and oiling try tuning off the thread sensors and take out the bobbin case and metal hook and try running with no thread at all. Test with the hand wheel pulled off it just clips on and it will make a noise sometimes. Try taking off the needle plate and run it. If this does not cure it go to your dealer, a needle part or something is in a bad place.

[@jackvanrixel7881]

Ridiculous question. I have a new 790 plus. When winding the bobbin, yes I am sure I am doing this correctly, but it just slips from bobbin, to the winder. I think the little metal “tabby” thing that holds it from slipping, is stuck inside. I put scotch tape to create friction to make the bobbin wind. My dealer is two hours each way from me. Ack! Is there a way to get it out, or is tape my only option?

[@berninajeff]

I have seen this happen a few times. If you look closely at the bobbin winder post there is a small slit with a wire like spring that protrudes out of the slot just a little bit. If that wire spring gets out of place it will not hold the bobbin from spinning. Inside the hole of the bobbin is a small indentation that the wire needs to fit into, make sure that is clear. I use the tip of an Exacto knife to try to get that spring wire to stick out a little more. Bernina does not make just that part, the entire bobbin winder assembly has to be replaced about $80 plus labor not usually covered under warranty by Bernina. Continue to use tape but make sure that the hole is clear before you put it into the bobbin case if tape is in the hole it can damage your bobbin case.

[@jackvanrixel7881]

@@berninajeff Thank you!!!!!

[@moralescaridad1043]

Thank you for the information, you explain pretty well

[@karenmcgraw8021]

Hi Jeff, loving your videos. How can I order the red precision tip oiler?

[@patriciatiedt78]

Looking for video to see how many stitches are on my 770 machine.

[@alisonkidman2874]

Great Video really helpful tips thank you.

[@genevieveflynn50]

Jeff I own a 480 Bernina. The thread keeps jamming. I have not yet figured out how to alleviate this issue. It will stitch 2-3 times and then it jams. I can pull the thread out but cannot fix it. Any thoughts

[@esperansaloughran693]

Wondefull video! Thank you so much!

[@rossyalvarez8825]

Thanks so much many greetings from Berlin🌷

[@diandjohn4]

Hello Jeff, from Sydney Australia! Thank you for your excellent videos. I was wondering, can the speed of the bobbin winder be slowed down? I have a B475.

[@berninajeff]

Hope you figured it out already when you start the winder a screen come up default is 62 you use the slider on the screen to adjust

[@donalddavis3308]

Another great video, thank you.

[@karlsmith2052]

I have a 790. It doesn't seem to warn me when I am almost out of bobbin thread. The first alert I get it when the bobbin is completely empty. Is this correct? I would have thought that the purpose of having the thread sensor was to let you know just before the thread runs out. Many thanks in advance for any advice.

[@berninajeff]

I believe the small bobbin icon will start flashing red when it gets below 10% but you have to look at the screen.

[@debrn4168]

My bobbin sensor doesn’t identify when the bobbin is getting low. The machine is a 790 plus. Please help!

[@berninajeff]

I just tested mine at the shop and when the bobbin gets below 10% a small icon starts blinking next to the bobbin icon on the left side of the screen. Make sure your EYE monitor is on. If you do not get the blinking thermometer then try a different bobbin make sure your bobbin case is clean then go to a dealer.

[@debrn4168]

@@berninajeff Thanks, I’ll give it a try!

[@auntcynauntcyn8392]

Thanks for helping us out!

[@bridgetbenn29]

My machine is making a metallic noise when I sew. She is sewing perfectly but despite having cleaned and oiled and put in a new needle it is still making a grinding noise. Any ideas?

[@susanvongunden5770]

Hi Bridget, my 790P was making noise the other night,and,of course it's late Friday night. Watched one of these videos so I thought must be a thread stuck in there. The bobbin icon had a yellow circle going around it. Looked in the manual, nothing. Next day tookbobbin case all apart again, nothing. Then I thought wonder if Jeff's store was still open since they are on Mountain time. Then I discovered the problem. I always put an empty bobbin on the bobbin winder. Somehow it got turned on and was spinning and also making the grinding noise. Don't know if this helps you. I feel kind of stupid for not noticing it.lol. But I learned alot from his videos esp about an easier way to oil it and put the bobbin case back in. Happy sewing!

[@deborahfaneros4733]

Do you recommend any special treatement for the Q series bobbins? Or a good case for them?

[@berninajeff]

Just do not over fill them they will last for years

[@pattofte3972]

From the 790plus how do I get the bobbin out of its case from the machine I can’t get it to come out I took it out of the machine but it still won’t release

[@berninajeff]

Use your finger nails or a small screwdriver to pry it out gently. Push in on the latch as you do that.

[@pattofte3972]

@@berninajeff thank you

[@andrewandjoanhart7882]

What type of oil do you recommend for the Bernina (I have two) please?

[@berninajeff]

I recommend Red Cap oil for black bobbin machines and yellow cap for silver bobbin machines easy to remember

[@pamelasmith963]

Thank you so much!

[@dianeabshier8883]

How can I untangle the bobbin thread on the bobbin threader if it gathers underneath?

[@berninajeff]

I think you told me you got most of the thread out, that white top of the bobbin winder does not come off very easily

[@marymaloney2323]

Hi Jeff, why is my bobbin icon spinning.

[@janetfetting3879]

I have a B790 Plusand do not understand how to tell how much Bobbin thread is left on the bobbin. I don't see where it tells me anything.

[@berninajeff]

Only the 8 series counts down the low bobbin percentage. The 790 will start showing red when it’s getting real low

[@berninajeff]

Yes I sell the swabs, 10 for $1 come in and ask, thanks Sandy

[@holgerm3777]

DANKE !!! 😀😀😀

[@gwencampbell1101]

Thank-you Thank-you Thank-you

[@evelynnehalvorson6716]

Why does the bobbin winder on my 770 make so much noise, and why doesn’t it completely fill the bobbin?

[@berninajeff]

I needs adjusting it has been bumped and bent out of alignment it is maybe dragging against the plastic case housing see a tech

[@evelynnehalvorson6716]

@@berninajeff thank you for your help, I’ll give the technician at my Bernina dealer a call

[@estellastrawn4814]

Thank you!!!!

[@debbiegunn4487]

You da man.

[@berninajeff]

Thanks

[@karenraabis5296]

I appreciate this video but I find the maintenance for my machine is ridiculous. I had a Kenmore for 30 years and it was so easy. Not much to do but this machine is getting on my nerves.

[@AnnieofBlueGables]

Love love love you!

[@sue8319]

I only have the 230, but watch just the same

[@ruthdrews496]

I sure hope you’re training someone to be your duplicate …I use your videos all the time

[@clarec8348]

Such a useful video. Thanks!

[@berninajeff]

Glad it was helpful!

[@laflindottie]

Wonderful tips, thank YOU!