How To Design Personal Training Packages

[@SortaHealthyTrainerEducation]

Make sure you guys check out this video on pricing because it definitely goes hand in hand with this one : kzbin.info/www/bejne/mWPWqnqAfKmhb6M

[@cajunyankee785]

Im a traveling tennis teaching pro. I can no longer charge on a per-hour basis! People's enthusiasm wanes after only a few lessons. If you charge one lesson at a time, every single week your lessons compete with one of twenty other things they could possibly do with their time. Retaining customer is a nightmare. You need a way to ensure only committed clients who respect you take lessons, rather than low quality discount customers who just twist you arm! If you're building a brand and a reputation for the long-term, you must deal only with quality clients who are willing to do what it takes to get better and make you look good. NEVER negotiate price or allow people to take advantage of you. BE willing to walk away any time. YOU are the trainer, YOU are in charge, and YOU have the power. Use it. Make them prove themselves to you, not the other way around. Great vid and I enjoy your channel.

[@SortaHealthyTrainerEducation]

Thanks for the kind words and for sharing your experience! You’re totally right-your time is valuable!

[@blagd]

Man, I'm infinitely grateful to you for making this so soon! As a newly trained PT this is the sorta clarity and direction I need. It's times like these that I wish I had a mentor in person. I just wanted to get your opinion on one thing, though.. I'm considering offering both systems alongside eachother and giving customers the option to choose between blocks or monthly. Making the monthly more lucrative and offering more value whereas blocks will just be a basic service. What do you think? This channel has shot up to the top of my list of top PT resources. I feel like you cover a wide range of everyday struggles PTs will almost certainly face. Keep it up man! P.s. I appreciate the comment highlight in the vid too haha

[@SortaHealthyTrainerEducation]

I’m glad you’re finding it all helpful.! Honestly, I would only offer one or other. Having too many options can be confusing and lead to indecision with prospects. I would start with session packages and then maybe switch to weekly/monthly payments later on. You’ll have to feel the situation out for yourself though!

[@craigdoby3397]

Bro!!!! You are beyond amazing what valuable information.

[@SortaHealthyTrainerEducation]

I appreciate that!

[@thomasarillotta6518]

2/19/23 Viewing and learning; loved it!

[@MrBSchmitty]

Absolutely love all your videos which are incredibly helpful! I'm at the moment an aspiring personal trainer looking to create a one man show company in the near future, wondering if you could do a video explaining stuff like LLCs, importance of liability insurance, and other legal and tax aspects of personal training and starting a business.

[@SortaHealthyTrainerEducation]

Thank you! Im glad you’re finding them helpful! I will definitely will be covering things like LLC formation, Business Plans and just more general business related stuff going forward so stay tuned!

[@TulpaVision]

OMG!!! This is the video I was waiting on....I woke up this morning like I need to come up with packages......went to train all my clients this morning....checked my feeds and guess what popped up....muuuuch thank you so much. I can't even talk I'm so excited...now to watch the video.

[@SortaHealthyTrainerEducation]

Hopefully you found it helpful! If you have any questions let me know!

[@TulpaVision]

@@SortaHealthyTrainerEducation I'm pretty sure I will have some soon. I live in a lower income region in Arkansas. Training @Gyms are like $30 per 30min sessions. So I'm doing my best to come up with prices and packages implementing drive times also as an independent contractor. Should I reach out in the comments or go to your about Page?

[@SortaHealthyTrainerEducation]

Reaching out on here works well! I’ll answer any questions that you might have so just let me know!

[@noelvisramirezaccounting]

Ignition is one of the softwares that help you charge automatically . This is a good option and you will not be overwhelmed running behind your client to get paid .

[@SortaHealthyTrainerEducation]

Thanks for sharing this!

[@noelvisramirezaccounting]

@@SortaHealthyTrainerEducation it is a pleasure . As a business owner of an accounting firm I know how it feels to work so hard and being behind the clients to receive the payment . Not anymore 😎😁.

[@giuseppestrano2675]

You can eliminate the 4.33 weeks/month problem switching from 3/6/12 months packages to 12/24/48 weeks packages. Add a little note (~3/~6/~12 months) to make it more understandable at first glance for the client.

[@SortaHealthyTrainerEducation]

That’s true that would make it a bit less confusing! The only reason why I didn’t do it that way many studios use monthly payments so the way I did it you can still do monthly payments or weekly payments. I like your option too though!

[@aasmapenwala8270]

Thank you very much for extra knowledge 🙂...keep it up love ur vedios.

[@SortaHealthyTrainerEducation]

Thank you! I appreciate it!

[@dirk2655]

I would just allow the client to build their package...and provide the bundled options that are complete and include nutritional advice and styling (fashion) and Blue Apron services. For personal training I would go by the half hour or hour, that's a basic rule. In fact, I wouldn't even charge extra for the personal training. What I would do is create a plan called Trainer, so the client starts with the trainer and the trainee gets instructions and their workout for the day. The trainer can supervise as needed. Everyone should be able to follow their own training scheadule on their app or printed on paper. Same happens with therapy. Next, the second plan would be the Trainer Assist Plan, this however too works on a monthly fee and through subscription, say $100 per month: same concept the client enters and prints out their workout for the day, the trainer then meets with them to get started and reports every 15 minutes or as needed, the client uses their app to buzz and call for the trainer (as needed). The full trainer monthly subscription is a (insurance) plan where they can come in and work out daily but the trainer sessions are limited, see above, and they are assisted for 3 full hours weekly...every 15 minutes or when they buzz to call the trainer. It's very important to have a trainer at all times at the desk and 1 or 2 on the floor. Then there's the Rehab Trainer plan, paid for by insurance and the client may come in 3 to 5 times per week to work out and they have personal assistants every 15 minutes or the full hour. The Physique Plan is then for fulltime personal assitance for the hour, a different plan. I think it's important to have names for each plan folks can remember. The Fulltime Trainer Plan for the disciplined. The Trainer Plan. The Macros Trainer plan a beginning workout plan with full assistance etc... You want all equipment to be machines as much as possible. The Partner Plan, this is not a trainer necessarily, they are there to spot 25$ for the hour..something like that.

[@SortaHealthyTrainerEducation]

You’ve definitely got some interesting ideas! I could see many of them working! If you end up going that route, let me know! I’d like to hear how it works out!

[@delilahowens5416]

I have a hypothetical question! Let's say you have their credit card on file, what happens if they ghost you and either cancel their credit card, or their credit card is maxxed out? How would you go about receiving the payment? Would your only option be pursuing legal action? Thank you for all of your information, you rock!

[@SortaHealthyTrainerEducation]

Honestly, if that happens, I would just let it go. It will cost you way more to pursue legal action than you would receive for a cancelled package.

[@jontoostrong]

Love it!!!

[@SortaHealthyTrainerEducation]

Thank you!

[@JD-hu3dg]

Keep it up Jeff!

[@SortaHealthyTrainerEducation]

Thanks we will!

[@edhaberekphd]

Awesome information

[@SortaHealthyTrainerEducation]

Thanks Ed!

[@bemmyro8860]

Also, I See you use Vagaro and mention half or third payments, how do you go about that as I only see one price option.

[@SortaHealthyTrainerEducation]

Those are just ways to except payments. They aren’t price options.

[@foreverfit4u]

Contract examples video? I have a great one for my session packages but moving forward to 3/6/12 month packages, I’m at the point that I am researching examples of some contacts for that payment method Thanks!

[@SortaHealthyTrainerEducation]

This video covers most of it. It covers session blocks more but it should still give you some ideas: kzbin.info/www/bejne/rpDJonSVqqmYqrs

[@bemmyro8860]

hey, what's a good starting price if you just got your NASM certified trainer certificate two days ago? As I only have years of experience in working out, I don't have much experience training besides my younger brother who was more so for gaining mass than losing weight. Wondering a good 30 min and 60 min price per session. anytime charges $45/30mins near me, esporta $55 per 30 mins and I'm going to be more flexible and be able to meet with them anywhere even at their homes. have a lot of equipment but the local gym I'll likely meet with them a lot at has all the basics.

[@SortaHealthyTrainerEducation]

I would say since you lack experience you might want to go slightly cheaper than your competition and raise your prices slowly over time. Maybe go $40-45 for 30 and just slightly less than the comp. for 60 mins as well. Obviously a lot of other factors come into play here too.

[@ghadaha5562]

Thank you :)

[@SortaHealthyTrainerEducation]

Of course!

[@Mikebruno1187]

Great video! If clients are a package system and their sessions are running out. How do you recommend to bring up the renewals that their sessions are running out? I find it difficult to know how to address this and not come off “pushy” thanks!

[@SortaHealthyTrainerEducation]

Good question! Generally when they’re about 3-5 sessions away from the end of their package, we say something along the lines of: “just wanted to let you know that you have X sessions left in your [original] package. What were you thinking going forward?” Sometimes we’ll also throw in something like, “you’re doing really well” or “would you like to just continue as you are?” etc. Make it non-confrontational, just essential information that they need to renew.

[@sunnyafrica278]

Hi, love your videos. I would love to see one on fitness/nutrition apps. I’m just starting out and find it overwhelming. Researching all of the different apps that are available. The one I am interested in is called Trainerize but just starting research on it. Do you have any recommendations?

[@SortaHealthyTrainerEducation]

Thank you! I appreciate that! The only apps we currently use are trainerize, which is good for online coaching, Vagaro, which is a good scheduling app, and we also use things like my fitness pal with clients as well. It all comes down to what you’re hoping to get out of the app!

[@luisMauricio-st7iw]

My home town which is fairly small, there are loads of "trainers" with no real certs or experience other than taking steroids and selling Herbalife, have flooded the market and have undercut everyone else that try to make an honest living. I have built a metal building with the intent to have a studio but I really do not think that people will want to pay anywhere close to what I have in mind (Cheaper than the video).

[@SortaHealthyTrainerEducation]

I hear what you’re saying. There’s lots of people out there posing as trainers and doing shady things. If you’re in an area of average to above average income there should still be a good number of people looking for a higher level of personal training. That would still give you an opportunity. If you’re in a lower income area, you may be better off not focusing on one-on-one and putting more effort into small group training.

[@heatheradamsdrolias9426]

I used to offer different session pricing but it was too much to manage. Instead, I charge a monthly subscription.

[@SortaHealthyTrainerEducation]

Glad you’ve found something that works well for you! Sometimes a bit of trial and error is needed!

[@buildingbeasts]

Hi Heather! I have been thinking about doing this same model as of recent, but didn't know how to approach it as an independent trainer. Do you mind sharing how you set up your monthly subscriptions?

[@raulahumada9886]

Do you have any videos on policies terms of service and cancelation policies(basic legal stuff)

[@SortaHealthyTrainerEducation]

We cover some contractual things in this video: kzbin.info/www/bejne/rpDJonSVqqmYqrs I’m sure we’ll cover more in future ones too!

[@lianaabramyan4193]

Hi. Can you post a link of your payment contract that clients sign? I’ve been looking for one to use with my clients. Thank you

[@SortaHealthyTrainerEducation]

If you go to the link below and then go to pricing sheets you should find it: www.sortahealthylifestyle.com/freepersonaltrainingforms

[@triman82]

Thanks for the video. It’s really good info! Wondering how you handle 3/6/12 monthly paying clients who have to cancel sessions. Let’s say someone signed up for 6 months of 2x/wk training. They get sick for a day and gives me 24hr+ notice. Would you recommend shifting their package to finish ½ a week later? Is that a nightmare to track in the backend software (like MBO)?

[@SortaHealthyTrainerEducation]

Depending on your contract, if they give ample notice, I would just shift their package to end later. If they paid in advance, then they they paid for the session so it shouldn’t be taken unless they cancel the day of, etc (again, depending on your contract/policies). I’m not entirely sure about Mind Body but we use Vagaro and it’s actually fairly easy to go in and play with dates.

[@julianvasquez506]

Hello, I am starting a mobile gym for bodybuilding competition training, I understand the cost for this type of services I can charge a little more, do you have any suggestions on how I should change for this type of service. Thanks

[@SortaHealthyTrainerEducation]

I cover that more in this video: kzbin.info/www/bejne/rpDJonSVqqmYqrs Thanks for the support!

[@tvah44]

What’s your thoughts on Vagaro compared to Mind Body or Wellness Living scheduling services? (If you’ve used them)

[@SortaHealthyTrainerEducation]

We like Vagaro considerably more than Wellness Living. Wellness Living was incredibly slow and glitchy when we used it about a year and a half ago. Vagaro and Mindbody are very similar but Vagaro is a bit less expensive so that’s why we went with that.

[@tvah44]

Thanks for the response. I agree, Wellness Living always had issues with it. I’ll research more about Vagaro 👍🏾. I really appreciate your videos.

[@SortaHealthyTrainerEducation]

Thanks! We’re glad that you’re finding them helpful

[@Goforthegold2]

How do you handle a group of 3 friends coming together and each one cancels multiple times throughout their package commitment. Do you give them makeup dates or what? Does this present a logistical challenge?

[@SortaHealthyTrainerEducation]

We do what’s called a “roaming group” option for all groups. If a group of 2 or 3 has a person that cancels, the other person/people can come in for a one-off session that isn’t part of their package. For groups of 2 where 1 is out, this is our lowest 1:1 rate. For groups of 3 where 1 is missing, this is the 2:1 rate. These sessions are not included in their original package of sessions and are in addition to their package. You can charge what you want for these- a flat fee/a surcharge/etc but we’ve found that not counting them as part of the package is the way to go as then no one is confused as to how many sessions they do or don’t have left.

[@Xrakikiii]

If you're training online and send informed consent, PAR-Q, and health history forms to clients how do you have them fill them out ? Do they print them out, fill them out & then scan them to send back to you? Or can they download the form an fill it out without doing "extra" work

[@SortaHealthyTrainerEducation]

Good question! I send them to people and have them fill them out electronically on something like Lumin PDF or another application that is free/digital and send them back. We also use trainerize which allows you to load the docs into a new client setup and sends them automatically.

[@Xrakikiii]

@@SortaHealthyTrainerEducation thank you

[@LaloRumayor1]

@@SortaHealthyTrainerEducation this is something I was wondering as well, I didn’t want to pay for a signature service so I was wondering if it would be fine to have my clients sign the agreement/contract electronically? What are the apps that you use for this? I also use trainerize, but I don’t think they can sign them through trainerize right? Thank you.

[@ebonyhalfacre_fitness4262]

Would it be a good idea to advertise that potential clients (prospects as you say lol) must give at least 48 hours notice before canceling their sessions? Is it professional to advertise a potential late fee for no shows or same day cancelations as well?

[@SortaHealthyTrainerEducation]

You could have a 48 hour cancellation policy. It’s not that uncommon tbh. Mine is 24hrs and it’s typically fine. There are probably professional ways to handle a cancellation list. I think as long as you keep everything confidential and professional it would be a good idea to have one.

[@ebonyhalfacre_fitness4262]

@@SortaHealthyTrainerEducation Oh ok and yes of course. I was thinking about putting it on my website on the service/rates page. Asking for 24 or 48 hour notice. What would be a fair/decent amount to charge for last minute(same day) cancellations?

[@phitlife_tx]

How do you calculate mileage?

[@SortaHealthyTrainerEducation]

There’s a few ways to do it. I just like to charge a flat rate and only take on clients who are very close by. Charging an extra 25-50% for traveling is pretty typical but it can vary quite a bit

[@bingobangobongo5]

Comment for algo. Thanks for the info

[@SortaHealthyTrainerEducation]

Thanks so much!

[@56chimchar]

Hey Jeff, I'm based in the uk and in my area the price of a personal training session as £20 per session there is nothing above or below that price and facility hire is aproximitly £5 to £10 per client depending on the gym and thats not includeing fuel costs that i have to take into consideration. The all but a few of PTs in my area have a second job to supplement there income and the ones that don't have a second job own the gyms. I'm not looking to get a second job as I love working with the clients that I have, although have tried in that past to work both without much success I'm looking to start offering packages to my clients but i'm unsure how to structure this as i notice that your sessions are $50 and up for a single session and a £20 starting cost dosent leave me with much after I've included expenses Any help would be much appreciated.

[@SortaHealthyTrainerEducation]

Hello Karl, How long are the sessions in your facility? That price tag seems very low unless the sessions are shorter in duration.

[@56chimchar]

@@SortaHealthyTrainerEducation thanks for the reply, each of my sessions last approximately 1 hour in duration, it can be slightly under or over depending on the client and what is on there training plan.

[@SortaHealthyTrainerEducation]

@karl Nelson Hey Karl, if my calculations are correct that would mean that your sessions cost about $27USD an hour for one-on-one training. That really isn't something that I would think that you could live off of, which you kind of confirmed before. Most likely, those prices are way to low. What would you say the income is like in your area? Do people in your area have disposable income?

[@56chimchar]

@@SortaHealthyTrainerEducation I would say that there is a moderate amount of disposable income in my area. Personally I feel comfortable raising the price of my sessions my only concern is that with Clients as you have said the will often go based on cost.

[@SortaHealthyTrainerEducation]

Cost is always a top factor when it comes to personal training sales. Have you considered lowering the amount of time that your sessions are? I do 45 minute sessions in my studio and think that it works very well. You might want to consider lowering the amount of time working with your clients before increasing prices. I recommend that anyone in a moderately affluent area in the US tries to get to at least a dollar a minute for their sessions and I think you may want to aim for something similar. This would need to be a very gradual changing of your pricing though.

[@Underrated7777]

A dollar a minute was standard since how many decades ago bro lol.

[@SortaHealthyTrainerEducation]

It’s still the standard in a lot of places. I mostly just used it to make the math simpler. Obviously, your price will vary quite a bit