How To Increase Your Client Retention As A Personal Trainer

Hey everyone! Welcome to or welcome back to Sorta Healthy! We're happy to have you here today as Jeff discusses how to increase your client retention as a personal trainer.
In this video, Jeff will go over what client retention means, what good client retention looks like and how to really master your client retention so you can keep your business moving in the right direction.
If you found this video helpful, please remember to "like" the video and subscribe to the channel for more content like this. We appreciate your support!
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[@spyromaster2000]

So what happens if someone comes to you with a bunch of suedo science that their cousin Dawn swears by? I know I can gently correct them but what if they just straight up say I am wrong and don't know what I am talking about? Is there a strategy for that I can turn to?

[@SortaHealthyTrainerEducation]

Good question! There’s no single strategy for that unfortunately. Each case will be a little bit different. All you can really do is pick your battles and slowly try to correct their habits over time. I’ve had clients like this before and it’s a slow and steady process.

[@spyromaster2000]

@@SortaHealthyTrainerEducation thank you very much. Was hopping there was some sort of magic trade secret. X) I got my resume being read over by some people I trust and I have 5 recommendation letters coming in soon. I have one from a PT (physical therapist not personal trainer) a PTA (Assistant physical therapist) a personal trainer a ex gym manager and a pastor. So I am feeling super good right now. Thing is, I don't have any experience. Like at all. And it has been several years since I have worked because I was taking care of my son. Are those letters enough do you think? Is there something I could do within the next phew weeks to make myself look better?

[@milapradofitness]

Client retention suggestion: periodically review and redefine fitness goals. Set short term and long term goals. Long term example: an ability they have always dreamed of achieving (like a pull up or run a 5k) besides “toning up” and losing weight.

[@SortaHealthyTrainerEducation]

Good advice! It’s always about the goals!

[@rachelhenderson3275]

I love how you have a news caster voice and say things like “Duh” and “grab them by the balls” Awesome job being yourself

[@SortaHealthyTrainerEducation]

Haha thanks! I appreciate that!

[@matthewforman1601]

not eveb gonna lie you guys are the one of the most transparent channel on youtube... so genuine and unselfish... thank you

[@SortaHealthyTrainerEducation]

Thanks man! I really appreciate that!

[@Mikebruno1187]

Thanks for this one! Very true it’s much harder to attain than retain. Over deliver! Congrats on 10k subscribers

[@SortaHealthyTrainerEducation]

Thank you! Attaining is super important and not talked about enough!

[@caiqueferrazss]

I'm liking this content more and more. Thanks

[@SortaHealthyTrainerEducation]

So glad to hear that!

[@mostafafouad4170]

Jeff .. the best trainer for others ‘ new trainers ‘.. thank you so much .. hope u all the best

[@SortaHealthyTrainerEducation]

Thank you very much I appreciate that! Things are good! Hopefully they are with you as well Mostafa!

[@mostafafouad4170]

@@SortaHealthyTrainerEducation things are gonna be good and easier by ur help jeff!

[@chitraguha5524]

i think being nice and frindly and interested is important but not too much. an air of professionalism and strictness are necessary for their respect. after a point they start to figure out things themselves, so you need to be that "push", and it's easier to be taken more seriously if you slightly less friendly and nice

[@SortaHealthyTrainerEducation]

Definitely need to maintain professionalism always!

[@401kandBeyond]

Great video. Most of these values apply to every business!

[@SortaHealthyTrainerEducation]

Thank you sir we appreciate it! Agreed! Most rules of client retention definitely apply to multiple fields!

[@RomainCombs]

Show them you care and it goes a long way.

[@SortaHealthyTrainerEducation]

True! That’s a huge part of it!

[@crikeymos22]

As a client that is the biggest part. How can you believe they genuinely care though and not faking it to get your money.

[@millionairemotivation6035]

@@crikeymos22 as long as you get results u and as long as they always come on time they are serious

[@JD-hu3dg]

Love this one!

[@SortaHealthyTrainerEducation]

Thanks JD!

[@dernprofitness]

Really needed this video at this very time. Is there a way to like and subscribe twice?

[@SortaHealthyTrainerEducation]

Haha thanks man! I wish there was lol! I really appreciate it!

[@Bold_Beginnings]

Thank you so much for all your valuable, free information. I’m studying for my NASM certification and I want to eventually be a private trainer. This gives me so much motivation and guidance for my future.

[@SortaHealthyTrainerEducation]

Best of luck to you!

[@Rhonda102588]

Your videos have helped me tremendously. I was wondering is there a way to contact you? I have questions and don’t want to keep asking through comments lol I will pay you for your time, please let me know the best way to reach you. Thanks!

[@SortaHealthyTrainerEducation]

So glad they’ve been helpful to you! Feel free to send us an email- [e-mail]

[@Lovestfit]

How can I active stretch virtually with my clients

[@SortaHealthyTrainerEducation]

Honestly, all you can do virtually is show the client the stretch and then have them do what you do. It works well enough most of the time.

[@GAMBLINGU]

3:45 I work as a PT manager at a big box gym and our attrition is only about 10% on average

[@SortaHealthyTrainerEducation]

That’s very good! It’s about the same in my studio.

[@GAMBLINGU]

@@SortaHealthyTrainerEducation that's awesome. Elite status 👏🏽👏🏽🏆

[@throxen]

How to work with a Online model client if he/she does not trusts you and complains every session even tho I am always explaining why we do every exercise and purpose of that and why it is is important to accomplish her/his goals 🤯🤯🤯🤯🤯🤯 and doesn’t does anything for trucking the progress Scales, fat%, Food pictures or Dairy etc…

[@SortaHealthyTrainerEducation]

This is a good question. Ultimately, to some extent, if they didn’t trust you, they wouldn’t keep training with you. The best you can do is explain why you’re doing something and ask if they have any questions about it/the process. It might also be helpful to ask for feedback of what they’re truly looking for. If they want instant progress, be honest and tell them that’s not realistic. If they don’t want to food journal, do certain things, etc., you can explain to them that that is their choice but it will ultimately inhibit their progress. Maybe try some different approaches that cater to what they think they’re looking for, while still doing what you know is best. For example, they want to grow their glutes-maybe you do one full day of exercises that target the glutes.

[@GAMBLINGU]

A couple simple tips: Take measurements, weight and body fat percentage every month Learn your clients love

[@SortaHealthyTrainerEducation]

Good advice!

[@GAMBLINGU]

@@SortaHealthyTrainerEducation woops meant learn your clients love language**