How to Fix PS4 External Hard Drive Not Recognized Problem?

[@adamwallace664]

Somebody give this man a medal, I had 81 games on my external hard drive and I've got them all back now

[@dylanfonseca8689]

What worked for you

[@adamwallace664]

@@dylanfonseca8689 Rebuilding database worked for me, haven't had an issue since

[@dylanfonseca8689]

On a pc

[@slimsz3021]

@@adamwallace664 was your light on the hard drive not working during your issues? My light is not working but is reconozied by the laptop I use, it even says there's no issues with it

[@dylanfonseca8689]

@@slimsz3021 I already bought a new one

[@jtc6366]

My PS4 is fully updated, the hard drive was recognized on my computer, and both usb slots work, and yet my PS4 won't recognize it

[@stephen.s5089]

I'm in the same boat 😡 did ya resolve the problem ??

[@jtc6366]

@@stephen.s5089 Unfortunately, the hard drive was just defective and I returned it for a new one.

[@mileskino8121]

@@jtc6366 did you manage to recover your games atleast?

[@jtc6366]

@@mileskino8121 everything worked out in the end, all my stuff is here and Ive had no issues since.

[@mileskino8121]

@@jtc6366 ya I was asking cause I don’t know how exactly someone would extract those files if the PlayStation wouldn’t read the drive makes backing the games up almost pointless if there’s no alternative way like pc has

[@whatistime5768]

If I move my hard drive a millimeter, the whole shit turns off and I gotta unplug and plug it back in

[@Possibly_Kay]

My son's storage finally filled up with his new game he just installed and it wasn't letting him play it. So it was a ball of frustration and tears at 630am this morning, I was on the verge on a breakdown also. So went to buy a new hard drive and surprise him when he got him but of course it was saying it wasn't compatible when I tried to format it so feeling light headed, on the verge of a panic attack, I did you KZbin search and found your video.... You literally saved the rest of my sanity for today and thus forth with this PS4!! Thank you so much for your brief but straight to the point instruction which now my son is going to be ecstatic to come home and be able to play 😅🙏

[@TheATLAS86]

I formatted my 5tb external, but when I went to backup my data it says that the external hard drive is for external storage only. When i stop the hard drive and go back to backup data, it says it can't find the external hard drive. I have a WD My Passport which is compatible with PS4. My head is about to blow.

[@jaceb7136]

Hey, I've had one for 2 years now with ALL of my games and progress and I just bumped the hard drive maybe half an inch and now all my games are locked, ports aren't bad, the hard drive wasn't defective and the cord isn't damaged but the hard drive isn't being recognized.. this has been a terribly start to my day

[@883ass790]

Just did the same exact thing man….

[@mots8304]

Did it end up working?

[@electriccherry6090]

any luck?

[@ItsStaticX]

Update? Same thing just happened to me

[@kiehlkrusade1806]

OMG I could hug you! My dog snagged my charge cord and my system wouldn't recognize my external hard drive and I thought 3 years of work has just gone down the tubes but this helped me restore all the data I thought was lost! Your amazing and I cant thank you enough.

[@RecoveritDataRecoverySoftware]

Glad it helped! Please don't forget to subscribe to our channel.

[@TrapLover805]

This happened to me like 6 months ago too but just out of curiosity how did you fix it?

[@Inferionix]

Unique issue: I have a launch PS4 that has two front ports, one with my External Hardrive and another with a USB charger I use for controllers. I’ve never had issues with both ports being used, but last night I plugged in my Electric Skateboard remote into the charger, which was causing the problem. Not sure why having that remote plugged in would stop my Drive from working. Hope this helps someone!

[@MrColdKnight]

Thanks a Bunch, I unplugged my Bluetooth headset and it fixed the problems

[@meghannewsome5356]

Same here. I never had any issues. However, this morning it was telling me it got unplugged incorrectly despite being plugged in. Also said too many USBs were being used

[@EasilyAmused9]

Does anyone have an issue with initializing the console and it still wont read? My pc recognizes it just fine. My USB port has power and shows USB sticks. But when I try to use my external harddrive it wont recognize it.

[@redflamegaming1680]

I am

[@golf_by_chris]

it might not be compatible with your console.. i've had the same problem before

[@pacovelasquez2497]

@@golf_by_chris mines is but I have the same problem

[@Cryz-_-]

@@pacovelasquez2497 what did u do to fix it or u have to buy a new one

[@pacovelasquez2497]

@@Cryz-_- brought a new and return the old one

[@Docmcstufffinzz]

PEOPLE.. Rebuilding the database does not delete saved data or games. It takes them off the home sometimes. Check your library or the PlayStation store and open the games there and then it’ll show up on your home. Stop crying and calling this dude out bc you can’t look in your library

[@murdockbarakus9753]

I formatted a 2TB USB flash drive by using PS4 slim. The problem I have is that the console sees it as an external device only (not as extended storage), and it keeps giving me the error CE-41902-6 I've watched so many KZbin videos but none of them showed the issue I'm having. Any suggestions, guys? I'm not a tech-savvy person so I'm completely clueless.

[@CalvinDaves2009]

I’m having the same problem mate, have you fixed yours yet?

[@murdockbarakus9753]

@@CalvinDaves2009 The USB flash drive didn't work as extended storage and it's only recognized as an external USB flash drive, so I bought an external hdd (same capacity) and I got no problems at all. I don't know what to say or think. How the heck the system sees the difference between two devices with the same capacity?!...Beats me...

[@CalvinDaves2009]

@@murdockbarakus9753 terrible. thanks for helping me out might try this mate

[@OutOfTheTopProductions]

How can you run Anti-Virus software on an External Hard Drive for PS4 ? When you said in your video that it won't even recognize it on PC? So therefore its impossible to run Anti-Virus on a Ghost device that won't even show up on your PC .

[@RecoveritDataRecoverySoftware]

Hi there, thank you for your question! To run antivirus software on an external hard drive for a PS4, you can connect the drive to your PC using a compatible cable, open your preferred antivirus software, initiate a scan selecting the external hard drive as the target, follow the software's instructions to handle any threats detected, and safely remove the hard drive once the scan is complete. Ensure that the antivirus software is compatible with the file system format of the external hard drive, such as exFAT or FAT32. Remember to check the documentation or support resources for your antivirus software for specific guidance.

[@OutOfTheTopProductions]

@@RecoveritDataRecoverySoftware But to run anti-virus the drive has to show up on PC. PS4 format doesn't show up at all.What antivirus software are you using that allows you your PC and only your PC to scan the drive. When I was downstairs in my house for 4 hours watching your video. exFat or FAT32 format not PS4 format which is what happens when you connect a PC external hard drive and convert it to PS4 format therefore it will not read on PC at all or show up. The only way it showed up was via the flashdrive symbol for eject on the toolbar on PC

[@ethanballard3020]

Mine keeps beeping and won’t recognise it

[@tkevideos7264]

It’s because of insufficient power, I’m trying to fix mine too😅

[@smakks]

@@tkevideos7264did you fix it ? I’m having the same problem

[@tkevideos7264]

@@smakks no, you might need to buy a new one

[@miltonferreira9287]

I rebuilt the database and it started recognizing it again, thank you man, lifesaver AND cash saver

[@0_o__376]

So I got a question is the hard drive interface connector supposed to be loose and be able to wiggle up and down on a standerd 1215A ps4?

[@Sirc6400]

Its probably damaged but my computer isn't recognizing it and my ports on my ps4 aren't damaged either, what should I do?

[@bluryzz2737]

I’m having the same issue, did you fix it?

[@Sirc6400]

@@bluryzz2737 no, I had to get a refund and recently I bought a new one that actually works

[@CallmeQM]

@@Sirc6400 which new one did you buy? I’m considering buying one for my ps4 games on ps5.

[@Sirc6400]

@@CallmeQM For the ps4, I purchased a Seagate portable 2 TB external hard drive and for my ps5, I plan to purchase the WD_Black 5 TB STB P10 Game drive, they might be a bit pricey but they're good drives

[@CallmeQM]

@@Sirc6400 okay thank you so much! I've been trying to do some research myself online but I've come across so many comments and reviews of people saying Seagate is horrible and gets damaged within weeks of purchase, and other drives aren't reliable as well. that honestly freaked me out. I just want to invest in something that'll last me some time, so thank you again!

[@brianchavarria6974]

I accidentally formatted my ps4 external and am recovering it right now but when it’s done how will I put the files back into the hard drive?

[@arthurwilliams6126]

So my external hard drive stopped working for some reason my PS4 won't read it but I plugged it back up it's working but the light is not on I feel the modem running but my PS4 won't recognize it and I did rebuild the database can somebody help please

[@ghoststorm7082]

This happened to me on the other day came to KZbin for advice on troubleshooting and nothing worked! RD2 with over $80k in gold…. GONE! So I did the next thing and summoned upon NES skills… and blew on the drive itself and gave it the breath of life TADA 😍happy gamer again…

[@Azumi-Chuu]

What if I dropped it, then when I try to use it again it does not connect? ( I dropped mine, and it makes a ticking noise every time it’s plugged up. )

[@RecoveritDataRecoverySoftware]

Hi there, thank you for your question! The ticking noise is often an indicator of damage to the read/write head or platters inside the drive. In this case, it's best to stop using the drive immediately, as continued use could cause further damage and data loss. You may want to consider taking the drive to a professional data recovery service to see if they can retrieve any data from it.

[@Josh_05]

My PS4 hardrive always disconnects when I put it in rest mode does anyone know why . Then every time I have to reininstall data base

[@horaceprice16]

How do i fix the one where it says this device cannot be used. Try disconnecting it and then connecting it again also one works and one don't so its not my ps4 also I don't have a pc

[@C_Bomb]

Same thing with me

[@horaceprice16]

@@C_Bomb found out how to fix it but your not going to like it you have to format the extended storage device its the only way i found but that was my last resort option

[@C_Bomb]

@@horaceprice16 yo thx bro I did games are re downloading rn thanks for responding

[@horaceprice16]

@@C_Bomb no problem just helping where I can

[@MuazyLFC]

Everything was working fine but then suddenly my ps4 got stuck, turned off and started itself. Since then its not working. It was still lighting up but the next day i got a new wire and a few minutes later the light stopped turning on too. It still gets recognized on my Laptop but the light doesn't turn on. Can anyone please help

[@RecoveritDataRecoverySoftware]

Hi there, thank you for your question! You can try power cycling by disconnecting the power cable for 10 minutes and then reconnecting it. Check the HDMI connection to ensure it is secure and consider using a different cable or port. You can also try rebuilding the database or resetting the video output settings by accessing Safe Mode. If none of these steps work, you may need to initialize the PS4, but be aware that this will erase all data.

[@franciscogarrido1950]

HELP, PLEASE what if i have everything set and ready to go ON my PS4 but i have a backup data file in my PC and i want it IN my PS4, however my external hard drive isn't recognized in my PC????

[@kevinrickert4721]

I have a WD game drive that has been in use for a year or so now working flawlessly. My son unplugged the PS4 the other day to move it into another room and now the WD game drive is unrecognizable on pc and on the PS4. Assuming he didnt shut it down correctly as a 10 yr old, the hard drive is now looking to be a paper weight. Can anything be done? I did try to rebuild the database on the PS4 and have tried different ports, but being the HD is not working on PC either i'm going with this is a HD issue.

[@kevinprager1139]

You gotta reformat it. He didnt break it. I do that also sometimes. Mine wont let me format it on a ps4 though. I am being forced to do it from pc. My ps4 wont read it. And when it does read it, doesnt give reformat option. This is such aids.

[@jakechristie3896]

Did you end up fixing it ? If so what did you do I having the same problem on mine ? Ahah

[@rodri8914]

Did yall ever find a solution, me asking from the future.

[@hoodbourne6052]

My hard drives just clicking constantly

[@louismoore9196]

something he didnt say was that you could need to format your hard drive, this worked for me. go to DEVICES, then USB STORAGE DEVICES, youll know what to do from there

[@jamirkilla3426]

it won let me format to either a system storage or exfat

[@nordkapp1214]

@@jamirkilla3426 did u found out? same here

[@jamirkilla3426]

It says that usb storage device is not supported for ps4

[@CrazymanTTV]

@Acid Goat did you find a fix?

[@CrazymanTTV]

@Acid Goat oh it might a cable issue?

[@davidisaacs7031]

Switching ports worked, the one in the center seems to be the one you should put the usb into

[@skywalker420tx7]

Is it normal for my hard drive to make noise kinda got mad and slamed it :( ?

[@StroJay]

Mine was doing the same thing so I left it alone and my ps4 froze so I unplugged the ps4 now it’s saying “the usb storage is not connected” I’m still tryna figure how to fix this it’s been a week 😩

[@skywalker420tx7]

@@StroJay bro that's exactly what happend to me

[@goatielocgmane9094]

I'm here for the same shit. Have you guys initialize your ps4 yet?

[@Vision.223]

@@goatielocgmane9094 same bro help me dude this shit been 2 months😭

[@2pacaveli257]

@@StroJay same here i can't switch to my other hard drive !

[@michiasdilnesaw3363]

I have 200GB of free space on my extended storage for my PS4. However, whenever I try to update or download a game that's around 20-30GB, I encounter an error stating that there isn't enough space available. Can someone please help me!?

[@RecoveritDataRecoverySoftware]

Hi there, thank you for your question! Try power cycle your PS4 by turning off your ps4 then unplugging it for about 3 minutes then try turning it back on and try again. Then I would recommend checking the extended drive to see if its being used by the ps4 and make sure its in the correct format to ensure compatibility.

[@arosario465]

I updated my system software on my p4 and when it finished it wasn’t reading my hard drive I’m going to try this n see if it works 😢if not I’m giving up gaming forever

[@brodycolvin8373]

So I screwed up and had my hard drive connected to the ps4 while I rebuilt the data base and lost all of my corrupted games

[@ilayarad51]

Holy shit i was just about to do the same thank you so much!!!!!!!! You saved me!!!!!

[@brodycolvin8373]

Yea but if I redownload them I still have all my data so

[@niallmasterman6817]

There was an option somewhere in the settings to restore licences and u can get digital games back.

[@josh-js3mc]

on 4:30 how do you save the files

[@chrisomalley9478]

I do not recommend rebuilding the data base. Literally every game I had downloaded was deleted and I still couldn't connect my hard drive

[@owenhill6564]

I have the same problem

[@chrisomalley9478]

@@owenhill6564 my whole ps4 lost everything including clips from years ago. Do not recommend rebuilding database at all!!

[@gusgarcia2238]

did u end up fixing it because im in the same boat rn

[@sage2520]

Are you sure this happened while rebuilding the database and not the Initializing step? I’ve rebuilt mine several times already on my 1st Gen to clean up the PS4 and I’ve never run into this issue. It shouldn’t delete anything, it just kind of declutters all the data. Organizes it. The most it should do is mess up your home screen and take all or most your games off there. But if you look in your library, all your games should be there.

[@C_Bomb]

Did it just delete the games?

[@callumbaker8451]

It’s plugged to into 2 different computers and it’s recognised by both but I’ve plugged it into two different PlayStations and it’s not read by either

[@callumbaker8451]

How do I fix it

[@willheines4]

My Seagate 1tb had to be repaired after my dogs unplugged my PS4. That was over a month ago. I've been using it everyday and last night, my son downloaded Infinite Warfare and I got the error message, and now it won't let me use it. It will let me format it as extended storage, but a second or two later it gets the error message and won't recognize it. Same thing happened to the last on I had, except from a power outage because someone hit a pole. So frustrating.

[@moncreebrown948]

I know the feeling. I came home from work last night and I have a somewhat faulty plug that my Playstation is plugged into so my power went out for a few minutes. Came back on and my freaking external hard drive won't connect anymore. I was literally just playing games a day before this happened. So frustrating. I'm still messing around with it but to no avail so far. 😩

[@willheines4]

@@moncreebrown948 yeah I tried rebuilding the database on the PS4, and I'm still getting the error message that it can't read the external hard drive. Oh well. I'm looking for one that has shutoff protection now, if that's even a thing.

[@moncreebrown948]

@@willheines4 I read that it could just be the cable, the port, all sorts of things. I have 129 games on my hard drive and this freaking sucks. I had a high level character in Elden Ring that I was using. For the moment, I'm gonna delete it and re-download it to my internal hard drive.

[@MrTod-np8pq]

Sadly my PS4 still says that my portable drive is unsupported and my PC can recognized it but my PlayStation no longers want to recognize my drive :( But thank you for giving us this info on how to fix it.

[@Cheeseburgerperson141]

I’ve tried rebuilding and everything but it always gets stucked at 24% then it stops error and when I press to connect to my external hard drive it gives me another error I’m like stuck at my ps4 black screen menu

[@Joshua-mv9lv]

Any idea why mine gives me an error all of a sudden and won’t connect and says 3.0 usb or newer?

[@_frogster_]

Dude, what am i suppost to do now, i rebuild the database, and it deleted most games and the harddrive isnt being recognised, it just makes a beeb sound

[@caroleharris7637]

But how do you remain the hour drive because on my PS it had a triangle with an exclamation point in it all the games

[@jayvonwithers5740]

I connected it to a PC it said it was working properly. I tried to change ports, I did all the steps and it finished rebuilding and it didn't work and I don't want to reset my ps4 what do I do

[@k4usmedis389]

but does it work with a big hdd like the ones in the pc and a converter to usb? because mine seems to be not working either on pc or ps4

[@chunky_mustard5312]

I plugged mine in and it blinked for a bit then stopped so I plugged it into a laptop and black tabs started popping up so I unplugged it does that mean it had a virus??

[@RarriiiRoo]

Hi I have an issue my external hard drive works and turns on but causes lag and makes my PS4 shut down it works then starts lagging and freezes what is the issue

[@jonsnows5340]

i bought a wd gaming external hard drive, for about 7 months it was good, nothing was wrong. suddenly it started to do problems, i would have to move the wire for the hard drive to connect so idk it might be the wire or something, however my playstation recognizes that its the wd gaming ehd connected to it so idk if it is the wire or not. i tried cleaning the usb ports with alcohol it didnt work. i tried connecting it to the pc, it doesnt recognize it at all. i tried rebuilding the data it did nothing, i still see its connected to the ps4 but it doesnt have the green dot. dont have an idea what should i do and i really dont understand in these things at all

[@somebodysignificant3255]

when I initialise ps4 it says I can't because I don't have a USB storage device that contains an update file for reinstllation for version 8.52 or later

[@iKnightKiller]

I’m getting an error that says, there is only 1 GB free in extended storage

[@mr_whippy99_84]

Same

[@iZerxys]

Same

[@mr_whippy99_84]

@@iZerxys similarly

[@P_4BKM77]

Just find another video about that.

[@mr_whippy99_84]

@@P_4BKM77 there ain't no video, you get that bug, you are done for

[@wasclmouse1353]

So I have the hornetteck viper 3.0. I was sitting in my chair playing warzone and we know how that game gets, anyway when I was going to sit forward from having my leg on the other. My foot caught the power cord and made the device fall on my foot. When I picked it up the gyroscope on it stopped countering my movements and I heard like a grinding or knocking noise. So ever since my playstation reads that it's not connected when it's plugged in. I contacted hornettek and they are ignoring me. Pls help. I have all of my 100 games on there

[@jeremiahstanford1701]

Thanks man I just bought my 2Tb today and wouldn't let me format it until I switched USB ports, after watching this video 😅

[@lisateaza4307]

Does this process work for ps5 as well

[@stormcutter59]

My ps4 doesn't give two beeps when I hold it.

[@LaeLiHeart]

I did rebuild but it still said I need to for,at my storage as extended but after i it says less than 1gb and disconnects

[@dominicmccann9470]

My HD suddenly stopped working too. Its fine on a pc, I wiped it (only had 1 game's data on it), reformatted it, tried all the steps in the vid - including the rebuild but still says can't be used as external storage. Cables and Usb Ports appear fine - controllers and hotas work fine through them. So thinking I might have to initialise... But... How do I back up my PS4 before initialising without an external hard drive????

[@faceman718]

My disc drive is a nightmare the only game that works is destiny I done safe mode & I still have the problem unrecognised disc I have never dropped my ps4 should I rebuild the database?

[@nickmack1990]

Does initializing your PS4 erase any DLC or Games bought?

[@FateDivinity]

No

[@anonymousrebel6614]

So to be clear if I were to Rebuild the Database, all my games and data will remain intact! NOTHING will be deleted or corrupted???

[@MarshallwYoung]

I had my ps4 powered on, and an external attached with a bunch of games saved to it, used as External Storage. The ps4 was just on the home screen and wasn't doing anything, nephew decides to just unplug the usb. When I plugged it back in, the PS4 wants to reformat the drive, which would erase about 200Gb of data (about 12 games) I had moved saved as external storage. no matter what, the ps4 wants to reformat it, even though its already formatted for the ps4 and has ps4 data. Any idea how to fix this so I can use the external again and possibly transfer the games back onto the ps4 or to another external? Or, am I just permanently screwed on this one.

[@RecoveritDataRecoverySoftware]

Hi there, thank you for your question! It is possible that the drive has become corrupted. To recover your data and fix the issue, try connecting the drive to a different USB port or console, using a data recovery software such as Recoverit, download it here: bit.ly/3ZoowNK You can also try running a disk check and repair tool, format the drive(will erase all data on the drive), resetting the PS4 to default settings, or rebuilding the database. If none of these steps work, it may unfortunately be impossible to recover your data, and you may need to redownload or reinstall any lost games.

[@Xizziano]

The PS5 stopped recognizing my avolusion hddgear pro usb 3.0 external hard drive. The 5 says ”drive was removed improperly and must be repaired to be used” but I haven't unplugged it since I got it 3mo ago. I can't find support for my HDD that was made in China. I got it from Amazon but under my purchase info it says support window is closed or something like that. My laptop doesn't recognize it either so do I have to buy another?

[@RecoveritDataRecoverySoftware]

Hello sir, suggest to find customer service fist for your Amazon product.

[@vandalsavage6206]

I want to use my portable hard drive on ps4 without formatting it. Like a normal usb. I have movies etc on my harddrive. Is there a way that it could work?

[@ridewild1956]

so i tested my external hard drive on a friend's ps4 and realized it might be corrupted, do you know of a way to fix this without formating

[@FYB_Shadow9015]

I have a hard drive that stopped working out of nowhere and did the steps but now it says file type is unsupported

[@NagladianAngel]

My system recognizes the HD again but it won’t let me play the games stored on it and wants me to format it. I’d rather not lose all the progress I have and idk how to restore the just the external

[@steeleforce13]

Honestly nothing here helped my situation... I try to reformat it each time. An error occurs saying blah blah. The same question of which I'm trying to achieve...

[@dayoungstunnaa24]

I got the feeling it’ll do the same for me. I have 2 external drives and they randomly stopped working… most of my games are on these hard drives 😓

[@steeleforce13]

@@dayoungstunnaa24 basically just transfer your games through a CPU or laptop onto a newer external drive. That's the best and only reasonable way to fix this situation...

[@sglenny001]

@@dayoungstunnaa24 same I was trusted in looking after our Minecraft sever

[@FloridaGoon187]

i formated my hard drive, at first my ps4 does recognize the drive and turns green which means its working but then it sais some error. help

[@kenzlysmith4774]

Had my 2t Hard-drive for a year almost and never had any problems , was working last night before going to sleep , powered off and went to bed . When I woke up and turned it on this morning it’s like my HD was unplugged and all my stuff was showing up with a error sign . The light on the HD still stays on , the storage was no where near being full on the drive , it just doesn’t show up but it’s on like it’s connected , plugged it into my laptop and it says there’s nothing wrong with the hard river and recognizes it for what it is . But I’m starting to think my USB ports are messed up on the PlayStation but if it’s lighting up and letting me plug my controller in then how would I be able to tell .

[@Slayerdawg34]

I’m having the same problem do you remember what fixed it?

[@risslym4623]

Dose rebuilding the database wipe all the data on it?

[@jessiedugan3187]

Good information very imforative😮but I don't have PC to do some of the testing. Does plugging and incorrectly plugging the game station actually corrupt files?

[@RecoveritDataRecoverySoftware]

Hi there, thank you for your question! Yes it can potentially corrupt files and cause data loss.

[@shivonnesimmonite366]

I did the rebuild database and it took like 30 seconds? That cant be right can it

[@MikeDoherty2700]

Is it ok that my hard drive is blinking blue while connected to my ps5 or should it be solid blue?

[@kaylammm2080]

my electricity went out so when i turned my ps4 on it said the extended storage was not disconnected properly. now every time i try to open a game it won’t respond when i click X to start the game

[@kaylammm2080]

i used a different controller and it fixed everything

[@MADBOMBER9000]

@@kaylammm2080 wdym?

[@ckhaper]

Hey, i am using an external hard drive 2TB from seagate, 3.0. But my ps4 says it doesn't support it and needed to be 3.0 or later.

[@RecoveritDataRecoverySoftware]

Hi there, thank you for your question! If you tried all the steps in the video it might be an issue with drive itself have you made sure it works on your laptop/computer to rule out the issue being the drive itself?

[@Cielestia]

Alrighty, so heres my problem. My extrenal harddrive fell while i was cleaning. I plugged it back in and it stopped recognizing. So i formatted it, along with my ps4 did the initiliza and all that. It works, i know it does cause it shows on my computer, and its light comes on. Now when i plug it into the ps4 it makes my ps4 go super slow and bug out any advice?

[@owenhill6564]

I have done all the steps into device previously working and still doesn’t work, it recognises it is there but when I go on it it says to format it again.but my brothers extended storage works on my PS4 which is the same extended storage.

[@owenhill6564]

His storage device is the same version as mine and does connect

[@EJP1105]

I have a question regarding about connecting the external drive to PC. Can I use laptop instead since I don't have PC?

[@ThisisRubbishlo]

Yes laptop is fine, data recovery it, saves will be on the PSN cloud

[@p5aipad971]

I need some help I brought seagate backup plus slim model, with the correct specs and everything for PS4 but when I connect it the white light keeps constantly flashing non stop and won’t work however when I took it to a Laptop it works fine. PS the one I brought doesn’t have the PlayStation logo on it as other models so I don’t know if that’s a factor to why it’s not working

[@lucasdestroyer3340]

What does it mean when it randomly keeps disconnecting and repairing its self

[@gtx1050tibenchmarks-t4h]

My rebuilding data base took 5 min no where near a hour

[@RealityHurts923]

External was origianlly for PS4 then started using it for PS5, now that I put in back on the PS4, it showed up for a few seconds and then went away and now wont show at all. Plugged it back in PS5 and it works. Maybe all this switching back and forth is making it not work right.

[@dReXz777]

My shit making a weird buzzing sound

[@JunkerKingz]

Same

[@mikebighawk]

Bro same pain here Smfh I’ve been trying everything and then some

[@stephen.s5089]

Same here I'm returning this piece of shit none of this helped

[@masonschwager1173]

What if it didnt even work in the PC? I even bought a new cord and still cant get my ps4 to read it. Any suggestions?

[@Greenbeanchips]

My hard drive is unrecognizable for my PS4 even though I've been having it for a while and all of a sudden it won't recognize it even though it's plugged in and it doesn't appear on USB storage devices then I plugged it into my computer and it says it's unrecognizable as well idk what to do I rebuilt the database I switched ports and both was working I checked for storage updates none so please help me

[@krazedsuperman]

I’m over this shit my PS4 is constantly unable to read my external drive and it was made for the PS4 I’m constantly losing gameplay because of it!!

[@frostycanine]

I’ve actually got the same external hard drive, the 1TB Seagate one. From about the summer time, my games have started to become corrupted. It’s become a weekly thing now. I’ve rebuilt the database many times, deleted and reinstalled the games and have even swapped ports. I’m curious if anyone has encountered this issue and if there’s any solution to it?

[@RecoveritDataRecoverySoftware]

Hi there, thank you for your question! It's possible that the hard drive is starting to fail due to physical damage, wear and tear, or a malfunctioning component. Unfortunately, it seems like you will need to purchase a new hard drive we recommend trying to backup any important data and replace the external hard drive with a high-quality one from a reputable brand.

[@salttbalkan8236]

can you help me, when i connect the ps4 to the monitor it gives me 67.3hz

[@gamerguy6940]

Look I need help I got one of these 3-4y ago it's a ps4 Seagate but I used it for a xbox 1 and as of 2022 I got a series x and now as of 2024 it just stopped working idk what to do and I'm confused and scared at the same time

[@RecoveritDataRecoverySoftware]

Hi there, thank you for your question. I'm sorry to hear that your Seagate external hard drive, initially used with an Xbox One and later with a Series X, has stopped working. There are a few steps you can take to troubleshoot the issue: Check the Basics: Ensure that the power adapter and cables are connected properly to the external hard drive. Make sure the power source and USB ports you're using are functioning correctly. Try connecting the external drive to a different USB port on your Xbox Series X. Restart the Xbox Series X: Sometimes, a simple reboot can resolve issues. Turn off your Xbox Series X and unplug it from the power source for a minute. Then, plug it back in and turn it on. Test on Another Device: To determine if the issue is with the external hard drive itself or the Xbox, try connecting the drive to a computer or another compatible device. If it's recognized and works on another device, the problem may be related to the Xbox. Check Storage Settings: Go to the Xbox Series X settings, navigate to "System" > "Storage," and see if the external hard drive is detected there. If it appears but isn't working correctly, you may need to format it (warning: formatting will erase data) or perform other troubleshooting steps.

[@johnborris3572]

does it have to be a seagate hard drive or can i any hard drive

[@kingbobb4565]

I rebuilt the data base and it still won't realize that's its there what do I do

[@blessiuscius7570]

Help my pc windows 7 it show this automatically i already try your step and it not work

[@Kultalammas]

If i buy a new one, does all my games be on the drive or do i have to DOWNDLOAD MY 4 CALL OF DUTY'S again?

[@thorsullivan5767]

Transfer the data on a computer so you have everything on the old drive on the new one.

[@sodacan913]

I have a unionslin 1TB and it's connected and everything but it won't let me update or download anything

[@deadbydaylightgamer5034]

Does rebuilding the data base delete all my data that is on the ps4 and not the hard drive?

[@RecoveritDataRecoverySoftware]

Hi there, thank you for your question! Rebuilding the database on your PS4 does not delete your saved data, games, or user profiles stored on the internal hard drive. Rebuilding the database is a safe process that helps improve the system's performance by reorganizing files, cleaning up the hard drive, and fixing corrupted data.

[@Wyzo69]

Do I rebuild my database with my extended storage connected

[@mr29rhino]

What happens if the scenario 2 rebuilding database option only takes a few minutes?

[@aleks-op9lq]

Do you know what happened?

[@aleks-op9lq]

Do you know what happened?

[@Dan1ul]

I need help because it shows that i have 10 gb free space but i should have 70 gb free space and it doesn't let me download my games. Please help me!

[@equicks3213]

How do I fix the beeping sounds, it started outta no where.

[@samgaming8213]

Have you done one on a Hard Disc Drive

[@realbkg]

Ok mine was working fine for awhile I was testing a different one and forgot to unplug my main one first. The second one needed to be formated I didn't want to do it yet. So turned off my ps4 unplugged the second one turned it back on and the ps4 said "this device cannot be used,try disconnecting it than connecting it again" I am fully updated the drive is not damaged I have turned it off and back on unplugged it plugged it back in I did the rebuild data base and still get the same message when I plug in the external drive wtf

[@RecoveritDataRecoverySoftware]

Hi there, thank you for your question! Here are some additional steps you can try: Check the USB port: Ensure that the USB port on your PS4 is not damaged or dirty. Try using a different USB port on your PS4 to see if that resolves the issue. Check the USB cable: Make sure that the USB cable you are using to connect the external hard drive to your PS4 is not damaged or faulty. Try using a different USB cable to see if that resolves the issue. Check the file system: Ensure that the file system of your external hard drive is supported by the PS4. The PS4 supports the exFAT and FAT32 file systems. If your external hard drive is formatted with a different file system, you may need to reformat it to exFAT or FAT32.Check the power source: Ensure that your external hard drive is receiving sufficient power. If your external hard drive requires an external power source, make sure that it is properly connected and turned on. Contact Sony support: If none of the above steps resolve the issue, you may need to contact Sony support for further assistance. I hope this helps you resolve the issue. Let me know if you have any other questions or concerns.

[@boogiebowen6458]

Thanks man thought i was going to have to send mine back for a bit. Didn't know i had a bad port.

[@davidisaacs7031]

Was it the one on the right?

[@martinaknox8992]

My controller won’t connect using the cable. I’m assuming this is an issue with my console??

[@TheVinnyVincenzo]

I know this was 11 months ago, but use a different cable. That is the only thing that worked for me.