How to FIX PS5 External Hard Drive Not Working or Recognized (Format EASY)

Do you want to know how to fix your External Hard drive on your PS5 when it's not working, or not showing up and it's not recognized! So to fix this turn off your PS5. Then hold down the power button and launch your PS5 into the safe mode menu. Then rebuild the database on your PS5. This should fix many hard drive issues. Also, you can try reformatting the drive on the PC to exFAT.
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[@mikeseymour9114]

Thanks for this extremely helpful video! One more detail for those using external drives with their PS5: Go into the PS5's power settings and set it so that the USB ports always receive power in when in rest mode. This will prevent a recurring issue with external drive corruption.

[@ScarletCrown_]

Thanks so much I had mine on 3 hours and every tone I turn my PS5 on before this it keeps saying I removed usp external hard drive when I haven't even touched it.

[@Nightwingtwo]

This issue has bugged me for over a month. Thank you so much so the fix and such a clear way. Cheers!!

[@edwinituarte5835]

Thanks man just got a 8tb extended storage and it wasn't popping up on my ps5 so I put it in safe mode and rebuilt the database and it works now 👍

[@RoseChan420]

I think it’s just past the point of no return, because no matter what I plug it into it will not pop up at all. This new PlayStation update completely killed my 4 TB.

[@roxcko]

same

[@CountVvs]

Seems like my 4 just stopped working as well

[@joshstamey9849]

The last system update also crashed mine.

[@Lilparis8]

@@joshstamey9849it did the same thing to mines smh

[@camarykaren]

Same. I can't send my games to my wd black d10.

[@alexstone2571]

Sadly it did not work. Did the reset and the clear catch. Made sure 1Tbt USB is formatted correctly on my computer. Directly connected it to the back. "Can't format this USB drive as USB extended storage" Every single time. Very frustrating.

[@hYBRYDcOBRA]

Try formatting it to NTFS on your PC and then plug it back into your PS5, turn it on and see if it gets recognized. If it does, you should be able to format it directly from your PS5.

[@pow3r_playzzyt]

@@hYBRYDcOBRAit says it was unable to complete the format

[@Zneiero]

The drive does not recognize at all to PS5 or a computer!

[@alexistecca408]

For me my ps5 didn’t recognize my SSD and it’s the PS5 verison the Seagate M.2

[@aaronpadley7266]

Same here did you find a solution?

[@alexistecca408]

@@aaronpadley7266 I returned the SSD and just used my ps4 External drive you can put ps5 games into it but you can’t play them so it’s kinda still ok but I saved myself $120 👍🏽

[@marcocardozo77]

@@alexistecca408i think seagate products aren’t good because i’m having issues on my seagate external hdd

[@MegaUbernerd]

Probably a failed hard drive

[@M0RGAT0RY]

When you said to try using the ports in the back, that's all I needed. Didn't have to hold no power button, etc. Thank you 😊

[@azizmq7253]

Can I just do the first and second steps? Or do I have to do all the steps in full?

[@harisahmad9598]

My problem is that it used to work now all of a sudden it doesn’t satisfy these “conditions” to format as extended storage. Can someone help?

[@Amini_Bulans]

Same man Dropped it once and now it tells me to format it and I can’t even do that…

[@derojuai]

Did you find a solution?

[@BryanBordon]

Hard drive works fine when reconnecting while ps5 is on ( games work, everything is fine ) but does not work from cold boot or restart. ( something went wrong message ) Any ideas?

[@ragingpanda3957]

The hard drive won’t show up on my pc and I can’t figure it out anyone know how?

[@GamingSantana28]

same 😓

[@Baydzone]

Same like wtf

[@ybfannfrfr]

​@@Baydzoneyou have to enable it in your pc

[@damianflores2623]

​@@ybfannfrfrnobody is talking to you

[@Fishy_boy760]

U have to reformat the drive when it is plugged on the playstation

[@holymanbob9491]

Fixed my issue of file transfers from the PS5 to the extremal drive dying after a few seconds. Storage seems like such an issue with these modern games, the basic 800gb that comes with the PS5 is basically nothing if your playing AAA games.

[@YoBoi404]

I know this is an old video so I’m not expecting a reply but if you see this I need help, I’ve been using my extended hard drive for months now and randomly the other day I plugged it in and it said “something is wrong with the usb extended hard drive, try unplugging it and plugging it in again” I did that and the same thing happened, when it is plugged in I can go to storage and press format hard drive but it says “can’t format this usb drive as usb extended storage. Use a usb drive that satisfies the following: - supports super speed usb - capacity of 250 Gb minimum or 8tb max - directly connected to your ps5 Now again this hasn’t showed up before until the other day and my extended storage is 2Tb and I just don’t know what to do. I also did tried rebuilding data base and clearing cache and they didn’t work. It’s also worth mentioning about 2 weeks ago a week before this happened my ps5 just stopped and I had to unplug it from the wall and completely restart it for it to work again so idk if that has something to do with it. Please if anyone sees this I need this to be fixed I have ALOT of games on my extended hard drive that I can’t play now. Thank you

[@Aizenwifigncjf]

Question for anyone who can help: I did as instructed but it still says it needs to repair and stops at 22% every time. Anyone know where to go from here?

[@squidward2205]

Mine before this kept stopping at 22%

[@eldiablo4160]

@@squidward2205mine is stopping at 23%. You ever figure it out?

[@legendarygaming5631]

Same

[@valexcx]

@@eldiablo4160mine is the exact same, did you ever fix it?

[@Shallowpsych0]

Same. Mine stops at 25%. Anyone have any answers for this.

[@Burnntoast542]

Thank you Tim.

[@RobertWWD]

It doesn’t work. Okay so yesterday I got a External Hardrive that has more space than my other External Hardrive and while I was moving games to my External Hardrive I accidentally loosen a cord trying to move my external Hardrive because it was falling and it was telling me that I disconnected the External Hardrive and now it won’t show in storage. I used the Command Prompt on my Computer it says the status is okay.

[@lestatanslow50]

Thank you rebuilding database work life saver

[@fattyhaggs356]

Wait a second at the end the end of the video you deliver a deathblow what do you mean it won't save any of our stuff how do we save our stuff first before doing this mine is saying the data is corrupted

[@Knight_Riku07]

He meant if u go the 2nd option route to recognise the USB. Also as a safety measure, all game save data exists on system storage on the ps5. The USB extended storage only downloads and stores the game data for the app to be played. Ur actual game save data is on the ps5 system storage. It's just like that.

[@vonhellus]

Sucks I tried everything and still nothing I lost power last night and that destroyed my external drive

[@MrTazzmoneyallday]

I just brought the wd black p10 5t when I try to format it.. it keeps saying ps4 games only but the whole reason I got it it's for the ps5 games

[@aliveandrew96]

I have a hard drive for the ps5 but it only recognises it as a ps4 hard drive. Does this also work?

[@britishwordplay4335]

Same issue, just connected a portable 2tb Seagate. Only reads ps4

[@ByouKhaki]

PS5 is currently only setup to store ps4 software to any USB storage drive. I hope in the future they will fix this (although I imagine any software run from a USB storage drive will need to be fairly high read/write speeds). What you are looking for sir is a M.2 SSD

[@alfiesimkiss3232]

@@britishwordplay4335iv got the seagate aswell and it won’t even recognise to connect or repair on my ps5

[@thomas-px9qp]

Waste of money if you ask me, I can’t get my hard drive to be recognizable at all.

[@ashybear999]

@@alfiesimkiss3232I’m having this exact problem too but I havnt found a fix yet you found anything?

[@Baydzone]

Problem is my Hard Drive is showing up on my ps5 as A PS4 external drive. But won't recognise as ps5

[@KenArmstrong-ot4cb]

My PS5 stopped installing PS4 games to my external drive. It's a 2tb external with 700gb free - already has 20 ps4 games on it, but now the last 3 ps4 games I installed went to console storage, gobbling up all my room. even shows in the menu that they are ps4. why did it start doing this? i'm back to deleting ps5 games to install new ones, which now makes buying an external drive pointless now. the ps4 games that are currently on the external work just fine - anyone have this issue? (options are and always have been set to install ps4 games to external)

[@Adeanza]

Thank you so much! Will this delete any date for the “PS4 Games and Apps” already stored on the hard drive?

[@jlomo0711]

Someone pls help me. I’ve been using the same external hard drive for years w no issues and all of a sudden it’s not formatted correctly? Im lost and have no idea what to do.

[@fattyhaggs356]

Same 3 days ago

[@cappaa1625]

Did u figure it out??

[@fattyhaggs356]

Thank you this work I safe mode and then rebuild database and I can access my extended storage PS4 even though I'm on the PS5 so eliminating some games so there's some room

[@katherinnnnne]

If you just rebuild the database does it delete anything on the external hard drive?

[@OzzieObserver]

Thank you My god All I had to do was put the usb at the back 😂

[@JackMelius]

Can confirm this works! Thanks for the save :)

[@PaulBeast1]

So I got my PlayStation five back in April 2021 and this issue never occurred and then when it did I decided to buy an extra terabyte hard drive so I can download more games but I just did both of these steps and I still can’t download extra games so I don’t know what to do

[@NoDucee]

I’m trying to see I used to turn my ps5 completely off and my ext hard drive would stay on no problems but recently it’s been turning off and I been having to restore or repair it every time I turn my ps5 on how do I fix this and no I don’t use rest mode and it’s not in rest mode I turn it off

[@judgefudge9373]

Thanks you soo much!!! I push like and subscribe! ❤

[@wannabekairinamine]

Hey my controller won't connect it just flashes blue for a second and then it goes back to orange????

[@ImBatmann1986]

U sir do God's work . Thank u much

[@conorm5513]

When I turn my PlayStation on it mentions M.2 SSD Inserted into the ps5 but I don’t have one in? It then tells me to turn off the PlayStation? It hasn’t been working for nearly 2 months now. Any tips on resolving this?

[@hybrid_Batman]

I mean it works now after following the first part.. but when i go to storage and extended storage theres nothing there😅

[@Dav1d315]

Same

[@TISUAL]

Yep for me there's nothing there, but Ik there's something because it shows the storage space used

[@hybrid_Batman]

@@TISUAL mine ended up being an issue with the ps5 port at the back as works on my Xbox one fine

[@TISUAL]

@@hybrid_Batman so what happened to your ps5? Mine use to work pretty good, got the wd 5tb extenal HDD in 2021. I had a few problems earlier on, but I always could get it back working. Now I can't, unless I want to reformat the drive. Which I'm not doing for a third time. Hopefully when I get a SSD, it works better. The only reason I got the HDD is because the SSD drives were like $1000 when it came out and not much storage in it. Think I may get the 4tb internal ssd.

[@dontayharris6526]

Do I have to have the drive unplugged or plugged In p5 when I rebuild database ?

[@Ausaradio]

plugged in

[@AlexSilva-x]

When you rebuild the database doesn’t that wip your console clean of all its data ?!

[@zoombini1831]

so i did the safe mode thing but it still wont load my saved data from my hard drive onto my games? Every time i try to load my games it says theres no data, anyone know about this?

[@davidchavez1330]

This actually worked thanks! Edit: Nvm it worked for a few days but now Im back to where I started. How do I know that the doing the last step will work without anymore issues? I dont want to repeatedly format my usb just to have do it all over again sometime later

[@UnknowinglyKen]

Bro my ps5 literally won’t turn off properly and the extended storage don’t even show I think my pa5 just generally dying due to it being turnt off in power outages and storms while it was still turning on maybe that damage the whole system idk man

[@Official_ry_Nirvana]

What if the extended storage is showing the wrong capacity?

[@pb8655]

all the randomly unplugging caught up to me. this sucks lol

[@BabyGlock-]

Bro they made me unplug by freezing my game and stuff

[@KdotKrazy]

yea same. Did you end up getting it to work?

[@pb8655]

@@KdotKrazy i did actually. Had to rebuild my ps5 data base

[@BabyGlock-]

@@pb8655 no hard drive Is toasted, ps4 didn’t have this issue😭🤦🏾‍♂️

[@demetheking7747]

My avolusion hard drive witch is compatible with the ps wont show up at all even with this

[@YushikatanaAKA]

You are the best ❤️👍🏻👍🏻👍🏻

[@taylordaniels39]

I tried the first 2 steps and no luck, I had my son re-format. Trying it now, if it doesn't work I'll update my comment.

[@menacezxo]

It's been 13 days Any luck?

[@nikkolaus91]

Didnt work. HDD will format for my Series S but not my PS5.

[@AlbertGibbs-ds9mv]

My ps5 wont even read my hard drive. Nothing is showing up. Side note I don’t have a pc for the other option as seen in the video

[@KerruptedMind]

I just updated and uave the same issue, m.2 not even recognized

[@user-mu8pr5cs2q]

So I’ve tried going into safety mode but my controller stays orange no matter what I do, it will flash blue for a second when I push the button but other than that, mines not working

[@skullcrusher9578]

Same

[@ashybear999]

You have to connect it with a wire to your PS5’s usb port first then turn it on whilst it’s wired.

[@red2360875]

Mine gets stuck at 22% repair

[@tecumsehmarten9221]

Is there anyway to avoid your games/progress from being erased whenever you connect to your computer then back to your ps5?

[@miguel9929]

have you figured it out? i have the same problem

[@FeargalF98]

I have all my games and saved data on my hard drive from ps4 and now I’m on ps5 if I do this will it delete any of my saved data ?

[@zer0theultimate]

Ps saves both to system and cloud. Its best to use your ps4, if you still have it, and upload your saves to cloud. This'll make sure your data isn't lost if the drive ever becomes corrupted, and download it back to the ps5 system. You can plug your external drive straight to the ps5. You just won't be able to store ps5 games on your external depending on the one you have. Older drives will only let you play ps4 games off of them. If you want to store a ps5 game on it, some drives will let you. You just won't be able to play them without being stored on the system instead.

[@tombishop2660]

mine is stuck on repairing usb drive at 0 percent

[@Yashaanzm90]

The whole point of me looking this up was so that i wouldn't have to format it and lose everything....

[@joeblacktv_itllbok]

How tf do you find safe mode

[@mickcloots5592]

Hold the power button down until you hear a second beep

[@Karma-sh7si]

I don’t have a pc plus I’m stuck in safe mode

[@gokugod7857]

What if I dropped my ps5 on my external hard drive on accident, and it's making weird noises because of it, and it isn't showing up on the usb extended storage, even though it's connected to the ps5? Is there a way to fix this?

[@rashedthebumpboy6807]

I have the same problem

[@JOSECM13]

@@rashedthebumpboy6807same problem any fix?

[@Anonymous-st9zo]

It woks fine but games don’t install there they install on regular storage

[@christianladbrooke4133]

Go into settings - storage - installation location

[@Anonymous-st9zo]

@@christianladbrooke4133 I did but it won’t download there

[@Anonymous-st9zo]

@@christianladbrooke4133 when I switch it to their it says to clear console storage

[@AshleyDewey-p3x]

Hard Drive will still not work properly

[@ThePlatinumVault]

No way you're actually looking at your hard drive files on the computer how did you do that they are using an encryption, I really need to salvage my playstation 4 data somehow.

[@jiovani_adventures7328]

Haven’t played the game in over 6 months came back and this was a issue. Unfortunately this did not help me and I have 200+ games 6+ terabytes unable to use😭🤦mannn

[@mansellracing8690]

Well This isn't the first time My PS5 has done this, It Tells me i have no HDD Plugged in, Or You have Turned your PS5 off, rebuilding Database, Thing is i didn't turn my PS5 off. It Did this a fair few times, Now it wont recognise It at all, And i have turned it off and on again, Moved the USB Cable to the other port, It worked for a while Now It's Gone Again. The light is on on the HDD, But nothing. I will try The Safe mode Rebuild Database, See if that works. Mabey My HDD has gone all together. Thanx Mate.

[@jennifere8818]

After I am restarting it, My controller gets the teal color, but it does not go into safe mode.

[@king2332nick]

Turn off completely. Then hold until you hear the 2nd beep

[@anthonycurby4606]

Ive held til the second beep, but no safe mode

[@poopythehut29]

thanks

[@Malmazrou3i9126]

Does a laptop work?

[@Rzaaa4k]

Since New ps5 update the Option to safely remove external hardrive is Not there anymore. Ps4 Media Player is so much better than ps5

[@zanbkn6065]

Neither worked

[@JohnJohn-bl5by]

PS5 has been a neverending nightmare so far. Every game crashes after an hour. Every movement takes a whole minute to process. Store doesn't even load images. Ext HDDs/SSDs are suddenly unrecognizable. Step 1: made PS5 finally find the PSSD T7 again... I can select it but just can't use it, format it...nothing. (something went wrong) is a message I'm so fed up with on this POS console. Step 2 and 3 I'll do but after that it's going out the window. 😅

[@JohnJohn-bl5by]

Solved: ONLY in the top USB port in the back of the PS5 with a USB3.0 cable it works. Jeez. 🙄

[@anthonystarkey587]

@@JohnJohn-bl5bysounds like you’ve been having hella issues damn

[@SourFanta]

Omg thanks it worked !!!​@@JohnJohn-bl5by

[@eugeneaddai8000]

Ma guy this is BS. Only the last part works. PlayStation devices understands exFAT better

[@boomerholzer1]

How do you get to safe mode?

[@iLLBiLLsRoastBeats]

He literally shows how in the beginning of the video Turn the system completely off, then hold the power button until you hear 2 beeps (5-10 seconds)

[@Dav1d315]

Nothings working

[@Lightguardian_HOH]

Stuck on 69%

[@deang6921]

I have a brand new ps5 like what this is dull

[@ThaFINALS]

Help the people ! 🤙

[@alexanderbrinkmann7710]

Broooo it reset my whole ps5 😭😭😭😭😭😭

[@TISUAL]

Welp this guy doesnt know what he is talking about. Only the last part works, but that erases all your games.

[@damianflores2623]

Bro is such a scam

[@Playthatgame-channel]

Hey Tim problem my Ps 5 said to many Usb ports on this device

[@dejoniko]

Same Problem her, got a selution?