I don't understand how non-refundable tickets are even legal, if you have to cancel for unforseen circumstances, the airlines get to pocket your money AND re-sell your seat/s.
@CaelaCook3 ай бұрын
yes, its not fair, unfortunately there isn't enough competition in the industry so customer service doesn't matter
@_nursepat2 жыл бұрын
I wish I would’ve said this. My mom is in the hospital on life support and they still denied a refund or flight credit
@CaelaCook2 жыл бұрын
I’m so sorry to hear that maybe you can refute the charge on your card given the circumstances
@peggywilliams3067 Жыл бұрын
Thank you for posting this. I had the exact same situation. It also depends on who you get on the phone. Yesterday I got someone with a baby crying in the background and she basically told me I could get on a flight with COVID. Watched this, and tried again today and got a less stressed/nicer person. First she said I couldn't get anything for a "saver" fare but when I mentioned I have COVID and asked whether I should go ahead and try to get on the plane and maybe get others sick she put me on hold and talked to her supervisor. Should be getting credit to my wallet for a future flight.
@CaelaCook Жыл бұрын
Awesome! Don’t know how long this will work with Covid coming to an end!
@Karra__with_a_K2 жыл бұрын
O MY GOSH ! It worked 455$ back in my pocket🙆♀️ I couldn’t get the 75$ back on the connector. Glad I got it where it counts 👏🥰
@CaelaCook2 жыл бұрын
Wahoo glad it worked for you!
@Karra__with_a_K2 жыл бұрын
@@CaelaCook thank you so much🙏🏻
@CaelaCook2 жыл бұрын
You bet!
@masonking26392 жыл бұрын
Did you have to provide documentation?
@Notmanypeople Жыл бұрын
You are NOT being dishonest when you do this. These airlines are ALL of them crocks. Remember even the ones that come out as the "best" of the year in this or that or any other metrics, they are ALL crocks and from the moment you are doing the reservation in their website they use countless tricks to get the most of the money out of you (against your convenience sometimes not even adding value to your experience). When you have to wait almost 1 hour for a rep. they're being not good to you . When the rep that responds your call can barely speak English and you can't hear them good (for being cheap overseas labor) they're not being honest with you. Do this an more in order to get your money back with all, all the airlines
@CaelaCook Жыл бұрын
So true!
@PajeroMagalpoc-m2vАй бұрын
I made double booking, same name time date and place, and they said no refund if i cancel😢
@CaelaCookАй бұрын
Omg just wow. Maybe try refuting it with your card company as a double charge
@vanessaacosta6144 Жыл бұрын
Im hoping this helps me I purchased 4 tickets to El Salvador but when I looked up to travel there it’s on high alert and too afraid to go with my kids ☹️
@CaelaCook Жыл бұрын
Let us know what happens!
@OriolesFanNY5 ай бұрын
Im cancelling my flight to Germany in November. Purchased a non refundable ticket round trip plus seat reservation cost me $1000. I went to the app to cancel and they will only refund me $155. Now im pondering if i should just go.
@CaelaCook5 ай бұрын
😣
@silviofilice Жыл бұрын
So I used my credit card points through American Express travel and ATB travel… any suggestions
@CaelaCook Жыл бұрын
Hello, and thank you for watching it. Unfortunately I don’t have any experience with the point system.
@user-vw4ij1kl3e Жыл бұрын
How do I get a refund with virgin atlantic airlines I decided I didn’t want to go and I don’t Know what to do
@CaelaCook Жыл бұрын
Hello this technique can be used across all airlines. It may not hold that much weight in the future as Covid isn’t as big of a concern anymore. Thank you for watching!
@rosachavez6394 Жыл бұрын
Does one call the airline a couple days prior to flight day?
@CaelaCook Жыл бұрын
I called a couple of days befor
@Suraj-fn9zs Жыл бұрын
Hi there, i booked a flight from India to Canada and there is a layover in USA but i did not know that you need a US visa for stay now I can’t travel because I don’t have visa for US then i tried calling them about refund but they can only give me credit which is useless for me. Can you please help me with something it’s $1350 😞
@CaelaCook Жыл бұрын
Even if you stay in the airport?
@AlcenkenLorvenak Жыл бұрын
you don’t need a visa if you stay in airport for layover hours because it is not your final destination.
@designergenius6 ай бұрын
it helped, thank you so much for sharing your experience.
@CaelaCook6 ай бұрын
Of course! Glad this video is still valid!
@charleshoward96447 ай бұрын
Thank you for sharing this video. I have a question. Would you be able to give advice on how to obtain refunds involving international service and with partnerships? I’m asking because I know someone who traveled internationally and because of a traffic construction project near the airport missed his flight and was forced to buy a full fare ticket for his return flight. The fare was the same. Not only was there traffic congestion affecting airport traffic, the employees would not assist with check in since the kiosks did not work delaying a possibility of making the scheduled flight. The employee said use the ‘app’ or website to make changes, which then forced to purchase a full fare ticket. So the question is, if a certain type of occurrence that is affecting vehicle traffic in and out of the airport and the airline serving that airport doesn’t inform you, shouldn’t the airline be held responsible for not letting passengers know?
@CaelaCook6 ай бұрын
Airlines right now have zero customer service. They really don’t care about customers at all. The best thing to do is to file a claim for a refund online and make your best case there. Best of luck!
@yussefhealthy5345 Жыл бұрын
I want to to get my money back 😩 from turkish airline they denied
@CaelaCook Жыл бұрын
Did you try using this technique?
@yussefhealthy5345 Жыл бұрын
No actually I didn't because they told me that my flight is impossible to refund
@closetmonsterjesse Жыл бұрын
@@CaelaCook Great "technique" lol. I feel the same way you do, F these price-gouging airlines. Mostly useless saps who work there and scam decent folks.
@mohammadmansour81477 ай бұрын
Turkish airlimes are the worst
@ابوقيصرالحلو Жыл бұрын
Hi . If I cancel my flight booking after 23 hours from booking. I refund all price or its discount?
@CaelaCook Жыл бұрын
Hello it depends on the airline and your ticket
@MateaDjuric2306 Жыл бұрын
I dont think I can get because no one was sick….So Idk how to get refund :(
@CaelaCook Жыл бұрын
You can always read through the terms and see if there any loop holes
@MateaDjuric2306 Жыл бұрын
@@CaelaCook it is too late I think…and it was ryanair
@DGARC001 Жыл бұрын
What if you bought the flight protection plan
@CaelaCook Жыл бұрын
Thank you can probably just use that for a refund!
@itiscool2beyoung41 Жыл бұрын
How can I get refund from Ryanair? Thnx
@CaelaCook Жыл бұрын
Hello I’m not familiar with that airline, also airlines are cracking down on refunding for Covid now.
@mikeg3281 Жыл бұрын
Old video.. today you dont get a refund
@CaelaCook Жыл бұрын
Most likely
@gyanulama80612 жыл бұрын
How about the expire ticket I never know there is expire date my ticket is expire they didn’t allowed me to rebook or refund I lost my $2k 😢😢😢😢. The guy who book my ticket didn’t mention to me there is expire What is the solution will be can you let me know please will appreciate it. Thanks
@CaelaCook2 жыл бұрын
I don’t know what you mean by an expiration ticket typically you would buy a ticket for a certain day and time. Please elaborate
@masonking26392 жыл бұрын
Did you have to provide documentation?
@CaelaCook2 жыл бұрын
Nope!
@konnziatv7111 Жыл бұрын
omg I hope this works!! I have a $500 ticket lol I was going to use an I got in a car accident excuse or something.
@konnziatv7111 Жыл бұрын
I leave on the 27th should I call this week like Friday or next week?
@CaelaCook Жыл бұрын
Hello! If your certain you won’t get a refund for telling them earlier I would wait!
@farzanajamili585710 ай бұрын
I bought 960€ so I got refunded 800€ by agency!! I think 160€ went to agency? Sure?
@CaelaCook10 ай бұрын
I’m not sure exactly what you mean!
@imanichristian52311 ай бұрын
They asked me for doctors number and location :,)
@CaelaCook6 ай бұрын
🥹
@rico2staxx Жыл бұрын
Did she just teach me how to karen?
@CaelaCook Жыл бұрын
I guess so😂
@AnthonyPearson4JesusofNazareth Жыл бұрын
thanks
@CaelaCook Жыл бұрын
You're welcome!
@pablo07813 ай бұрын
Usless
@Imayebrook Жыл бұрын
Hutchgo
@CaelaCook Жыл бұрын
😍
@mouraddzliion3122 жыл бұрын
toop vedio 💓💓🌷🖒
@CaelaCook2 жыл бұрын
thank you!
@closetmonsterjesse Жыл бұрын
Any advice on scumbag airlines like CopaAir that refuses to give any refunds? They told me the only way to get a refund when I asked about it after initially booking a flight to Colombia is to show documentation that I have covid. Do you recommend forging a doctors note?
@CaelaCook Жыл бұрын
That decisions is yours to make, you could show a positive test rather than forging a note… just an idea
@closetmonsterjesse Жыл бұрын
@@CaelaCook Good advice. Do you know where I could get a picture (or actual test) of a positive covid test result to show proof and therefore request a refund? Thanks!
@Al-iq4gq Жыл бұрын
Tell me how you done it I’m travelling to Colombia aswell and using the copa air toi and I don’t want to travel no more because it’s not safe please help