How to Handle Customer Complaints Like a Pro: Call Center Conversation Role Play

[@schmetterling2128]

Thanks so much, I need to improve my English skills and enhance my pronunciation right now, I'm going to see this kind of video a lot of times. 😊

[@SingleStepEnglish]

Please watch it many times! It will help improve your pronunciation.

[@mohamedmifras8274]

Great one

[@SingleStepEnglish]

Thank you so much!

[@mohamedmifras8274]

My sir, Could you please tell me? Is this sentence grammatically correct? 1)if I'm going to do something he won't appreciate me. Can I use If I'm going to in if conditional Different one 2) i wore t shirts over my shirt for casual party. 3)I have class in two Fridays 4)i have class one friday after Friday. Example - i had class last Friday, i don't have class yhis Friday. I will have class next Friday then i won't have class after two week Friday how to day . Now every other Friday- every other Friday it means every Friday i bave class right?

[@SingleStepEnglish]

1)if I'm going to do something he won't appreciate me. Can I use If I'm going to in if conditional Yes you can. However, change 'me' to 'it.' If I'm going to do something, he won't appreciate it. Different one 2) i wore t shirts over my shirt for casual party. Please use the singular t-shirt. I wore a t-shirt over my shirt for the casual party. 3)I have class in two Fridays I have class every other Friday. 4)i have class one friday after Friday. Example - i had class last Friday, i don't have class yhis Friday. I will have class next Friday then i won't have class after two week Friday how to day . Now every other Friday- every other Friday it means every Friday i bave class right? Every Friday is every week. Every other Friday is twice a month.

[@luismanuelvelazquezmejia2619]

Why I can understand perfectly but I think in real life callings people speak different, I’m afraid to not understand and also how to have all this polite and respectfully vocabulary hehe I need to feel the English la gauge but how? 😢

[@SingleStepEnglish]

Watch this video for a variation. The customer is much less polite! kzbin.info/www/bejne/gKS5gKybarOdaNU

[@luismanuelvelazquezmejia2619]

@@SingleStepEnglish thank you it was a great help :)

[@mohamedmifras8274]

My sir, Could you please tell me are these Sentences grammatically? 1)I surpassed my birthday month last month. 2) i didn't realise that i reached my birthday month. 3)i told you i was 19,because i thought that i didn't reach my birthday month.

[@SingleStepEnglish]

1)I surpassed my birthday month last month. I suppose you could say it this way. A simpler way would be... My birthday was last month. 2) i didn't realise that i reached my birthday month. OK. 3)i told you i was 19,because i thought that i didn't reach my birthday month. This is acceptable.

[@mohamedmifras8274]

My sir, Could you please tell me are these Sentences grammatically correct? 1)I'm sending this amount for you both. 2)I'm sending this amount for both of you

[@SingleStepEnglish]

1)I'm sending this amount for you both. 2)I'm sending this amount for both of you These are both prefect! Please remember to send me something! ;-)

[@mohamedmifras8274]

@@SingleStepEnglish Both sentences are correct sir ? Sure sir ...

[@elpidioplaza5181]

Sir, could you please make more videos about billing concerns or handling complaints about the company.

[@SingleStepEnglish]

Sure, that’s a wonderful suggestion! 👍

[@Sadgodkafka]

Here because capitalism button >>>>>>

[@SingleStepEnglish]

You may be right!