How to Improve Your Sales Process and Increase Business (After Hours)

[@todojunto]

I came to The Futur to teach me how to draw a logo and now they're turning me into a monk.

[@thefutur]

you will need to shave your head.

[@jenmallarapu9906]

This is exactly how it happened for me, and I've since shaved my head at least 3 times. 😂

[@peterengle56]

@@thefutur Next line of business - "Chris Do Shaving Service"

[@TylerHoff]

While learning Samuari Sales

[@titauraus]

i Was just thinking this. So this is a Confucius chanel?

[@fadence]

My biggest take away from this was to start recognising 'key' words within client meetings (and conversation in general). If they say they want something "fun", previously I would just assume they want bright colours etc. But now, I will ask them to explain what "fun" actually means to them. Thanks Chris.

[@thefutur]

That’s it!

[@gunsup-0331]

This has got to be some of the best content on youtube right now. So glad I found this channel!

[@thefutur]

Thanks 🙏

[@jvanik]

Agreed. This was good!

[@RodrigoTasca]

FACTS!!!

[@BankaiMindset]

Fully agree. I feel like I've wasted SO much time on overly complex videos when the truth is so simple JUST BE HUMAN/ JUST ACTUALLY CARE

[@barthoebink]

Chris is like my personal therapist. I now feel a bit more in control while in constant uncertainty. Thanks Chris-Sensei🙏

[@thefutur]

That’s the secret.

[@LarsWagner]

this isnt something for sales or business.. this should be heard by anyone !! so valuable content, Chris. Much appreciated !

[@talasdaveable]

What an honor to be there! Thank you Chris @TheFutur for making this episode possible, and the opportunity to learn from you! I’m grateful!

[@thefutur]

it will be the first of many David.

[@talasdaveable]

The Futur thank you! I’m excited! 😃

[@jmomillo705]

I have an interview in 2 hours, and I just randomly watch this video, oh God ,mind blowing keynotes, I'll try to apply what I learned and keep you posted thank you thefutur

[@randyreed3264]

My personal side hustle of videography has exploded because all the sales and negotiating tactics I've learned from specificly your KZbin channel. I can't thank you enough for sharing your knowledge and mindset.

[@man1cpan1c]

The futur kept me in design school when I felt I wasn't learning or getting anywhere. Now outside of school they continue to make me into a better designer, sales person, and communicator. Amazing content.

[@thefutur]

Thanks

[@samuri2011]

This low-key functions like a therapy session. like.... there are SO MANY LESSONS here. wowz

[@dorchy12]

I love the way your ideas sound so concrete and rational. I acknowledge them and like them, and I often see them in the spiritual relams, appearing more often. So your practical way of phrasing yourself is a gift, unique and wonderful, while also teachable. Kudos sir

[@drawit5041]

Direction is more important than velocity. Right on point

[@marcelomoyano6918]

This video was great. What I got from this is, sometimes we don't remember that we are just human beings. The client is a human and they want to connect with us because they need help. We need to be a great listener and that will give us the clues to ask the right questions. Actually when a client listens to your questions they can also tell that you are really taking care of them. Caring. For real. That's the end up of the relationship we are about to create with a new client that is a human being before everything else. Thanks for sharing!

[@LeadWithAdam]

Anyone else watch this 3x in a week and mindmap this convo? This was fantastic

[@thefutur]

Thank you

[@akankshatanwar_]

Whenever I feel lack of confidence or bewildered. I come and randomly select a video. It's miraculous how everytime chris hits at the exact point where my mind is struck. You give us power, thanks alot chris 🤗

[@johndejesusreynoso4988]

I had to rewind several times lol and THINK. Thank you Chris. I like when the team asks questions to poke my brain. 🙏🏾 kudos to all of you. Questions are more important than the answers.

[@tahermona]

The fact that you are a true spiritual person doing business is just the epitome of magnificence.. I just admire how you are genuine and generous with your knowledge.. you know deep down that we live in a world of abundance and you want to be part of the clan who builds our eternal heaven one day … I live in Egypt but I promised myself that one day when I can afford your course I will join even if online. Thank you so much for all the knowledge I was able to aquire from you and hopefully very soon I will put it all into work 🙏🏼💚

[@filmkreation]

Especially for a live stream the video production quality is insane! Hats off to the team. Thank you for all the effort that goes into these videos. There hasn't been one video where I didn't learn something new.

[@ardobril]

When Chris started talking about the cooking basket example, I was able to understand a lot better Bruce Lee's quote "You must be like water" if you pour water in a cup, it becomes the cup, if you pour it into a vase, you become the vase. You can't have the shape of a cup in a vase, it's not logical. You must in adapt to your situation, see what you have in front of you and give yourself the opportunity to experiment and learn something new. I love it! Thanks Chris and to whoever reads this, hope you have a great day. Lot's of love.

[@thefutur]

Thank you -chris.

[@MarkSavant]

Love the idea of holding space and appreciating silence. On social media sometimes we're ins such a rush to reply, we don't take a moment to sit back in silence.

[@gosmow]

I'm not used to make comments on youtube videos, but damn, this one is amazing ! Thanks to everyone who participate in this video !

[@thefutur]

Thanks 🙏

[@brunomaximilianolovera7469]

I'm not even at sales, but I can use this in my personal life to improve my relationship with others. Thanks, Chris!

[@thefutur]

Absolutely!

[@ayriabdykerimova1568]

Whenever I am watching your lessons, it makes me question every my thoughts, actions, surrounding. It is so amazing Chris. Every time when I am watching your lessons, I feel like -"damn I am nothing and I am accepting all my weaknesses and trying to move on with the present time and opportunities what I have right now, and I am getting energy to work on myself because you are giving so much motivation and making me go deep in everything and question everything! Thanks for what you are doing and giving to us an opportunity to learn!

[@SnezanaPetrov]

I enjoyed the session, Chris and the team. I'll make sure to listen to it again tomorrow morning...this time with a 📓. Thank you all. I hope you sit down together again soon. 🔥

[@thefutur]

Appreciate it

[@shockandrockets]

Thanks for sharing Chris and Futur. I'm glad you are spreading your experience.

[@unquestionabletv]

We need more After Hours sessions. Love these, and miss the crew.

[@thefutur]

Thank you.

[@fos_demetanoia]

Chris man, I don't know how you got here, like reaching the mindset of sorta being in space, floating and willing to go wherever life takes you, like when Bruce Lee said "Be water my friend, now water can flow or it can crash..", or like this ideal of the Bhagvat Gita of 'Doing Karma, duty bestowed on one earnestly and not expecting anything..' or Alan Watts' expounding that the only way power is gained is by giving away power, the idea of leaving it to the universe. Amazing, something I didn't expect here. Made my day, have a great year ahead, I'm rn making my way, thanks for your support. I'll see you as soon as I can to thank you in person. Peace.

[@danieldogaming]

Thank you Jona, Mark, Ricky, and Chris. It was a great experience and very transformative. Be empty, and success leaves clues.

[@thefutur]

You're very welcome

[@tundetasnadi154]

Key message: The direction is more important than the velocity. Thanks! 🙏

[@MrForestExplorer]

Chris is a great teacher and we're all super lucky that he decided to make this channel and share all this content. Thanks Chris.

[@thefutur]

Thank you

[@creativeideas-gf5ip]

I can totally relate to it. I have done it in past, I am doing it in present and that works out for me. I am glad there is someone else is doing something like me :) Also, just want to mention one thing this works with the design aspect more properly but not all the time with salespeople. Because sometimes salespeople are working under pressure to close it fast. Whereas we designers take our time, breathe in and go with the flow. Also, this thing comes with practice if we keep doing it with consistency or experiencing a few things in life. Be ready to absorb and seal your lips. That's my 2 cents. I am glad I listened to this podcast. Thanks for sharing :)

[@apiadept]

Be in the moment. Thanks Chris. Good job pro group members.

[@talasdaveable]

Alexandre ELISÉ thank you!

[@rmspan]

Chris, you go for the heart. Behavior flows from the heart/mindset, and you get this. So very helpful to watch and see how you work through these conversations.

[@jennifergrainger2480]

Begin with an end in mind is the mindset that has helped me the most. Starting with being unattached to the outcome. Then you relax. Being relaxed keeps you present and patient. Being patient and tenacious is the key. Some sales processes take time. This approach sets up the relationship to work for or with someone. Clients for life and referrals.

[@GaboyNatienAustralia]

This was great!!! Thanks for doing this even though you felt so sick! 🙌🏼

[@djriidotcom]

Love the after hours videos... every time I see your videos with over an hours worth of contemt, with people just going back and forth, saying what's on their mind.. ugh.. just so much insight and knowledge to consume!

[@thefutur]

thanks. you are one of the rare ones who likes long form content like this.

[@trystonantol8685]

thanks, guys this was an awesome session. lots of takeaways. I come from digital marketing as my focus but 110% of the content on this channel applies.

[@thefutur]

thanks for the confirmation!

[@solsingularity]

This was a passage way into a clarity that felt both mentally, and humanely stabilizing. - Reflecting through streams of water, to simply show up, and flow with what’s being presented in the moment. These conscious conversations are really insightful, and I would love to see more of these thoughtful, and thorough expressions. Chris, you’re a great facilitator.

[@thefutur]

Thank you 😊

[@iamyolie]

This is so poetic and powerful. I appreciate this conversation. I’m going to listen again and again.

[@KungPaolo]

As someone that works remotely, this is the around-the-office talk I've needed.

[@oregontreesgaming]

Be here now!

[@GauravPassiTV]

Chris... I told you, you are Morpheus!!! Many things you said were straight from the Matrix.

[@thefutur]

Haha.

[@andrewhersh4040]

Chris spends so much freaking time having to explain just how to talk to people with respect. It genuinely makes me wonder if most people in our industry are here specifically because they have no clue how to relate to people.

[@thefutur]

They want to relate but need help

[@heatherpynes3411]

My question from yesterday was just answered, and my request to the universe for some professional psychological perspective also. This content in 🔥🔥🔥

[@williamhardaway4432]

Y’all killed this convo for real.

[@thefutur]

William Hardaway Thanks

[@simoneblax]

What seems like fast to you is because I'm only able to tell you what I'm seeing in the moment This "stay present" mindset is pure gold and the content too. God save thefutur 🙌

[@thefutur]

Thank you Simone.

[@_mylastproject_]

I found this channel about week ago, and I can’t stop watching your videos, thank you so much for sharing that type of content with us ❤️

[@thefutur]

Thanks for watching, what video brought you here?

[@_mylastproject_]

@@thefutur it was “how to price your services and make more money”

[@ladymackisha]

The nuggets of wisdom that this channel is teaching us are beyond a number of hours we spend in school. Very release are a must-watch video. I believe that thefutur is an underrated channel. This should be something to be included in a curriculum. It's multi faceted and holistic at the same time. I salute the creators of these channel. Chris Do cảm ơn bạn rất nhiều!

[@rsco85]

This feels like career and life therapy and I need this right now 🙏

[@nannaosei7274]

Wow! This is really eyeopening. Be present in everything you do and the moment will give you the answer..

[@BASEDinMaine]

What Chris is talking about in the beginning re: the multiple voices and influences in your head is also addressed in the book "Never Split the Difference" by Chris Voss -- Voss calls it "calming the schizophrenic" and describes how we carry so many voices in our head before we go into a negotiation (and our counterpart is often doing the same)...so instead of 2 people talking earnestly, you have 4+ "people" trying to vie for control: you're easily distracted, engage in selective listening, hearing our cognitive biases and searching for confirmation rather than the Truth. You can "cure" both people with the single "pill" of active listening and engaged questions. I do this naturally when talking to regular people but haven't conquered the "voices in my head" when it comes to approaching business people I don't know. I know it's like "The Flinch" (a good read and a free e-book if anyone wants to look it up): I just need to drop the expectations and get in the cold water... Doing it is far different than "knowing" though :) The riffing on Patience in learning this process is the thing I need to really embrace. It's easy to have patience learning when there's no one to disappoint. I would recommend Never Split the Difference to anyone interested in this discussion and I would LOVE to see The Futur get Chris Do and Chris Voss in a room together. I think it would be a very fruitful discussion.

[@thefutur]

Chris Voss on the show? Say no more. let's make that happen.

[@angeltellez1806]

That would be amazing. The book is great. I'm trying to implement daily and taught my son some techniques. He negotiated a free snow cone! Haha Did you take Chris Voss masterclass?

[@maximchoubine]

Brilliant content guys! 👍🏻

[@stripypaint]

I didn't think I'd make it through this one, but I did and it was worth it!! These "deep dives" are a really great format and the pace helps to communicate the ideas effectively! The takeaways were helpful at the end to recap everything. Great job!!

[@thefutur]

Paul, any part in particular you like?

[@stripypaint]

​@@thefutur Sure :) Loads of value but favourite part is the section from 50:45 to 51.45 is pure gold! :)

[@LuisFernandoImperator]

I missed you, Chris. Glad you're back

[@thefutur]

Thank you

[@MrJohntra]

@@thefutur Thank you

[@glenlambert8200]

Thank you for this panel

[@Lissemt]

People forget that is a conversation where you want to help. I used this all the time where I work in costumer service. I hate when customer thinks customer service is about giving the client everything they want is helping they get what they need within the possibilities what you can do. So you need to ask questions. I’m not sure I can understand Chris so clearly because I am an INTJ.

[@ibrahimal-khalaf8008]

Man, I really loved when Melinda told Moh to just leave it. It really shows how genuine you guys are withe each other. I gotta find a way to work with you guys!

[@MrJohntra]

Pro group

[@ibrahimal-khalaf8008]

@@MrJohntra haha! Completely went over my head!!

[@mgoodkin]

Chris, you are a wise Ninja. I enjoyed watching this discussion and learned a lot.

[@oregontreesgaming]

I'm late to this party. Thank you so much. This is one of my favorites so far. 💯💯💯

[@thefutur]

oh. you diving through the archives.

[@oregontreesgaming]

@thefutur Always. Even the ones I have watched, I have to watch again and again. So much information. The more I learn, the more I don't know.

[@marcschelz]

I feel like "connecting with people" can be practiced but to some people it simply comes a lot easier and more natural hence the fact that you actually have to care about the other person or the problem that they want to solve. So if you don't care in the first place and are thinking about closing the deal and getting the money it will be way harder for you anyway.

[@cubanphotographers]

love your content, quite, paused, gives you time to reflect and feels like you are giving me the chance to speak to you. some youtubers out there, clip thier videos overlapping their own words and it leaves you dizzy. again, love your content and inteligence

[@rickbergmann7635]

Hi Chris, so glad to have you on KZbin. Can you recommend some books on how to structure and articulate your thoughts so clients or just every people really understands what you want to say as exactly as possible. I'm struggling all my life with that. So I'm constantly have the feeling that the thoughts in my mind are much more complex than I tell people. There must be some structure. Thank you in advance. I love the futur group on fb

[@danieldogaming]

www.amazon.com/Socratic-Selling-Questions-That-Sale/dp/0786304553 He suggested this one for me. This week I learned from him how to ask a question: 1st. Identify how you feel about an action/situation. 2nd. Connect it to your beliefs/assumptions. 3rd. Ask a question. Example: I'm afraid to ask for bigger budgets because I think the clients don't value my work. What can I do about it? This way, you will be very specific and self-aware of what you want to know. I hope it works! Daniel.

[@rickbergmann7635]

@@danieldogaming thank you so much

[@gregoconnor4296]

Velocity is defined as the speed of something in a given direction. I think a more precise phrase would be to say "the most important part of velocity is direction" Alternatively you could say "direction is more important than speed". These are physics terms so maybe the creative space isn't the place to nitpick over this, but I know Chris has appreciation for precise word choice so I thought I'd mention this. Huge fan of the content you put out, all the best from Maine!

[@thefutur]

sure. velocity in the wrong direction is wasted energy.

[@SeanReyes]

Thanks for this 'real-talk'

[@erdegora]

How do you slow down? It’s horrible trying to keep quiet. Working on this right now, hence enjoying this video so much. Thanks ❤

[@braindimensions3535]

Thanks futur, I've never approached sales like this, great stuff..

[@creatingdigitalassets]

What an EXCELLENT video Chris! Thank you for sharing.

[@goshniiAI]

Chris is a spiritual teacher "SenSei" 😇⚡

[@khaledahmaniferdi8922]

Thank you so much ❤

[@fredricklee]

Chris Do aka the Zen offers the lesson of go with the flow, direction > velocity, and be empty, it does a mind, body, and sales good.

[@thefutur]

Yes it does.

[@napostrophen]

I really enjoy the after hours talks

[@alexhartan]

Committing to learning rather than finding the answers is huge and it's something I am working on constantly. On a sidenote, regarding the Flash and how he should have an existential crisis - the anime One Punch Man takes this angle, of the overpowered but bored superhero. The first season is really funny.

[@joekool5005]

What a great interview...such a rich tapestry. I thoroughly enjoyed it. Its as if my life's experiences and learning were all condensed into one little episode. There is immense complexity in the simple.

[@jenmallarapu9906]

so much gold in this episode

[@TalkThisOut]

God damn Chris and your beautiful soul! Thank you for letting us see this, hear this. Much needed. Thank you for letting me into your world.

[@voltairepabustan]

Pure informational perfection 👌

[@bamistudios3398]

I love you Chris Do!!!!

[@xvanegas89]

A+ content as usual. I like Moe's input too.

[@bennedictinemarin2240]

This is Great!

[@Jzguan]

too smart chris! awesome

[@whynothej]

This channel is so fire

[@MoreCreativeGFX]

This video was great.

[@PeterTvonK]

I am going to add this to my parenting toolset!

[@lestat602]

This is a very Stoic episode... being in the moment is a very hard thing to do when one brings expectations to the table willy nilly

[@Punkowski]

Those colored mic cables look dope

[@yaroshidi]

I just wish I can have one sitting with these guys and talk about things. Perhaps that empty seat (not literally) is my next goal

[@UXPRENEUR]

This is like a Dharma talk

[@chanalan9014]

Super great content as always! Bravo! One question tho, being totally present in a conversation, seeking to understand and without agenda, chances is we may dive too deep in, wouldn’t that causes time management to go haywire?

[@thefutur]

if you want to close a big sale, don't be in a rush.

[@vixays]

So Dao. Love it.

[@sashasol2014]

Love, love, love this!

[@RariYeahh]

Chris they didn’t get it. They didn’t understand that when people speak you have to pay attention and know what words you should consider to marker and mentally highlight. That you have to observe and like you said “have a shared understanding” of where someone is at with something, with whatever the interaction and or point of concern is in that moment. Objectiveness. You get a lot more factual feedback from all of life this way. And I agree we should alll be taking the scientific approach with all things especially as creatives / entrepreneurs. Logic before emotion is very important. How can o become a student?! What are the qualifications?

[@peterengle56]

Haha, I like mo, I can tell his mind is running a million miles an hour.

[@veganaiZe]

Matthew Encina cameo @1:27:35

[@rainerkrammconsulting227]

What you gain from speed you loose from progress. By wanting to move fast you just might build a foundation for a crash in your team. Getting every answer fast creates anxiety and fear because it removes the joy of learning through deep understanding that creates sense of self. Faster, faster, faster... We deliberately reduce the human need for autonomy. Yes we grow financially but we don't grow internally. A human is smart enough to know that one really doesn't understand how they got to this level. There is constant fear at the back of ones mind.

[@realharmoni]

My new fave!

[@MichaelWilliams-lo3ix]

Fantastic

[@mziyandamdai3219]

Thanks

[@manuels8138]

very helpful video

[@rainerkrammconsulting227]

After finishing the video you might want to read Tim Hutson's 2 books: 1. Never be closing 2. Think better

[@realsohailnawaz]

*Tim Hurson

[@monstar5746]

Yeah that's Stoicism