How to Respond to Negative Feedback

Emerging leaders need to learn how to respond to negative feedback at work because, like it or not, dealing with feedback is part of your job description. Free Short Course: Essential Professional Communication Skills: www.alexanderlyon.com/
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[@alexanderlyon]

Take a look at the Free Short Course: Essential Professional Communication Skills: www.alexanderlyon.com/free-resources

[@lukasbarnes4905]

Hi Alex I sometimes curse at my Parents how can I stop cursing ? How can I stop saying Negative things?

[@javieryebenes]

Thanks for the video. My tip: Be empathic. Try to see yourself in the other person's shoes to be able to understand the best way to communicate with that person.

[@confidencetalks2821]

The first thing I would do, is genuinely thank the person for their feedback. They were probably quite scared about bringing up the issue, so thanking them should make them more comfortable.

[@alexanderlyon]

Yes! Good advice. Thank you.

[@dinahkarenguingania7045]

Thank you! Alex Lyon

[@berneydanduan7353]

Thank you! Alex!

[@sethcalesa8364]

Thank you alex!

[@angelocaingcoy7205]

Thank you Alex Lyon 😘

[@alexanderlyon]

Hi, Angelo. You're welcome.

[@nikkaphoebiealaurel54]

Thank you alex

[@vallabhaipatel9757]

Thank you Alex loved your talk, get going.

[@alexanderlyon]

I'm glad it was helpful, vallabhai. :-)

[@wilmarsayson6184]

Thankyou alex lyon😘

[@Farmhouse168]

As far as your question. If the negative feedback is constructive and accurate, such as the person would benefit from a training course, etc. I would welcome it and say, "thank you" great ideas.

[@alexanderlyon]

Well said! You can't go wrong with demonstrating appreciation.

[@bretmanfan]

i love your channel. please post more videos!

[@alexanderlyon]

Thank you, shreya. Will do. I post almost every week. I'm taking a vacation over the holidays, though. New posts coming in the next week or so.

[@broktober]

So I have this issue. Maybe you can help me, maybe you can’t. But similar to the previous comments, I get negative remarks from people daily. People like to play this psychological game where they have a conversation loud enough for you to hear, talk about character traits that specifically pertains to yours and make negative comments about them. Whenever I attempt to confront those people about the negative remarks they’ll either leave me no room to talk or they’ll make it seem as if they were talking about someone else and make you feel crazy. What are your thoughts on this situation?

[@amberwatson7101]

how do I deal with negative feedback from students in secondary education (8th grade - puberty) as a teacher as I like to be understanding but should still show too much weakness?

[@brandifuentes1179]

Alex, what if someone criticizes you in public and leaves you no room to verbally respond? Do you have a video for giving criticism?

[@alexanderlyon]

Interesting question. First, I don't have a video on that. Sorry about that. Second, I think there's a line that, once crossed, goes beyond negative criticism (which can be helpful in the long-run) and somebody who calls you out publicly and then leaves. I had to give that more careful thought and really see it in action for myself to give any really helpful feedback. That sounds like a pretty specific situation. In principle, there's no way to control other people. So, if they give criticism like that and then leave, then there's not much you can do to change them. I'm guessing if they handle themselves this way (which sound not-so-professional to me), then other people are likely also not pleased with how they act. For your part, the question is, do you ignore the feedback and just do your best or do you think there's something in their criticism that is helpful (even if they didn't delivery it well). One thing I never try to do, however, is to please the harsh critic. I don't bother trying to win over people who routinely provide negative feedback. That's just how they are. I'm not going to change them. Sorry I can't give more tailored advice. I hope the general ideas I'm expressing will help you give it more thought.

[@brandifuentes1179]

@@alexanderlyon Thank you Dr. Lyon. You're right, we can only control ourselves. Thanks for your thoughtful response.

[@cynthiakk5966]

Hi, Alex and I really love your channel and plan to watch most of them to improve my communication skills. I have one employee and she was kept going to give me unnecessary criticism constantly, I have already ignore it. She seemed to keep going. At last, I said to her, pls dont lectured my life anymore. She become soo angry and began swearing and yell. It is very hard to use reasonable strategies you taught to deal with her.

[@Farmhouse168]

Alex, my employer lets anyone give 360 feedback. I had previously reported an employee for being rude towards me and shortly after received negative feedback from the person, that was not true. How do I respond to this ? I feel it's retalitory. This is someone who has been a problem with other employees. I don't even want to respond to it.

[@alexanderlyon]

It's hard to diagnose specific situational problems like this in a comments section so I will not provide advice out of concern that I will not be 100% accurately be understanding the situation. I'd really have to hear both sides. But, I will speak generally. If this is happening to other employees as well, one way I've seen it handled is by joining forces and collectively speaking to your supervisor about it. There is "safety in numbers," as they say. If a supervisor sees that there's a unified front and you all have the same story, then that will be hard to ignore and will more likely lead to some positive action taking place. But, that's just a general principle and I don't want to give you the impression that you should just go do it. Situations always have more complexities than a comment on KZbin can communicate. I wish you well with it.

[@theCorporateDiaries]

Here is how New college hires can respond to negative feedbacks at work kzbin.info/www/bejne/gp-pi3SFaa6Jd7M

[@resomex]

How to Respone Want to give me feedback? I don't really need that