How to Setup Scan to Email on Canon Image Runner Advance

[@boxermom322]

Honestly can't say enough how helpful this tutorial has been for me. Thank you for this!

[@benjaminferguson5655]

Wow! Thanks RJ Young! I didn't think about simply rebooting the machine after changing my smtp settings. That worked!

[@davidesevero4136]

Thank you!

[@rockymcnatt]

I know this is really old, but I still use it and maybe someone else is. If you've reset this machine or it's your first time using it, you will need to change the port for sure if using gmail. Also, you must setup the DNS for this machine to send the mail. Those steps are easy enough to Google.

[@tammympearce]

When I go to my ip address of the printer, I get "This site can't provide a secure connection", any help?

[@alishamariedodge3306]

this isnt working for me, using OUTLOOK via godaddy and its sending but not going through.. have to cancel each time after a while of waiting.. any tips?

[@benjaminfalconer8725]

Hi there, I see you used a gmail account for testing. Do you not have to put in the DNS IP address? and does it have to be a local DNS to be able to resolve?

[@triplemotor]

How would I know if my server requires an SSL..???

[@RJYoungCo]

Web search mail server smtp settings. Ie ‘gmail smtp settings’

[@blessingibezim6646]

How did you get to the page that says canon before logging in

[@MrGvui]

thanks RJ, Respect!

[@adyspeed90]

I have Image Runner Advance 3320 and no "Send" under "Function Settings" menu. Can you help me and tell me why that happens?

[@tshikombalufunocatherine9273]

Thank you.

[@johnkoons5]

How about on a Canon Image runner 1025if??

[@pamelataylor1436]

Have image runner C5235a. Just change to ATT internet porivder. Email scan function wont work now. NO one at Cannon can seem to help and want o charge $200 per hour to assist me. Anyone have any ideas what I can do?

[@thebovice6417]

ATT blocks port 25 by default. You must call them to unblock the port. I know this is late but for anyone having issues with ATT and email / smtp relay issues.

[@MrXuiKoh]

how to change tthe port to 465 ?

[@Itronin01]

Press the Settings/Registration, quickly followed by 2 & 8 simultanously, then Settings/Registration again. •Choose Mode list •Choose copier •Choose option •Choose Network •Press . It should change to •Change the value on SMTPTXPN from 25 to 26. Press Reset to back out of the menu. You MUST turn off the copier and turn it back on again for the change to take place. community.spiceworks.com/topic/446238-how-to-change-smtp-port-on-canon-image-runner-adv-devices

[@561Hero]

Just tried it and it worked! Thanks, David!! Op that made the video is a dick for trying to get $ from us to change the port.

[@jimbarrofficial]

Had to use the IP because Canon copiers won't take more than 48 characters. Setup the relay on Office 365 with the static IP of office. Still wouldn't work. Canons are very frustrating. They offer no logs whatsoever and nothing beyond "NG" for no good. Have to now call the vendor for assistance, and they never get back to us.

[@MrZ____]

Hi have you find solution , me also trying through office365 error appear in NG which is sending failure, any success sounds waiting !!!!

[@jocas8240]

have a ir1023 and i want scan to e-mail, can you tell me how i can do?

[@RJYoungCo]

Hello, Jorge! The Canon IR 1023 series had three different models available, and wasn't part of the 'Advance' line, so some of the setup could be different. Give us a call at 800-347-1955 to have one of our Specialists give you model-specific feedback. Thanks!

[@jocas8240]

thanks RJ!

[@ketheeswaranvaratharajah5477]

good

[@SARFARAJPATEL5912]

canon ir 2870 pls send funcation not add pls add send funcation infomation ...

[@RJYoungCo]

Hello, Sarfaraj! I'm not sure that I understand- which information are you needing for the Send Function? If it's easier, feel free to call us at 800-347-1955. Thanks!

[@AlexanderDace]

Working