How to Take Apart the Microsoft Surface Pro 4

www.powerbookmedic.com - This video will show you how to take apart the Microsoft Surface Pro 4.

[@Gesundheiterkeit]

I have successfully replaced my SP4's battery thanks to your video. Other videos did not bother to show me how to disconnect certain cables which I really did not want to screw up, since they are so prone to permanently damage. Thank you so much!

[@excitedme530]

thing ive learned: never try to take it apart...

[@Toronado1986]

I’m doing it cause mine is a problem machine with many defects

[@reallifeengineer7214]

One word: Flickergate

[@youseftahboub3614]

@@reallifeengineer7214 same man, same...

[@Utroll]

@@reallifeengineer7214 another one word, battery popcorn...

[@Benny-lm8lj]

​@@reallifeengineer7214 what have you done to fix it?

[@zetto156]

Me: Shouldn't be too hard to take this apart to clean the fan Me 12 seconds into this video: And I'm out

[@starrush22]

ikr, I move my computer in the lightest and it just goes "MMMMMRRRRRRRRRRRRRRRRRRRRRRRRRRR"

[@MasterDayTrader]

Ikr.. I'm watching, wondering how hard it would be to take off the magnets on the sides. After watching this video, I'm like nevermind.

[@ProSkythe]

Exactly why i searched for this video.... to clean the fans because of their stupid flickergate. FUCK microsoft, dogshit company.

[@parzival6423]

I failed on the first step. Cracked the screen, then knocked a vase over and killed it.

[@frankmuno]

I did the same thing. Cracked the screen because I applied too much force -now I'm $130 in the hole. Live and Learn; as they say.

[@shengruizhang6476]

Great video, appreciate ur work!

[@kurlykurlzz5948]

Oh my gosh... This is like watching someone preform surgery on a human being. And this is overwhelming to even watch.

[@jin3467kazama]

awesome, Thank you for sharing bro.

[@davidngo1950]

fantastic.I learned some,thanks

[@mygoogleaccount7621]

Thank you very much, it was very helpful to see the screen cable positions.

[@PowerbookMedic]

My Google Account Happy to help!

[@jighiliano441]

Nice. After watching this video I guess I'm better off tossing my Surface Pro in the garbage.

[@iamcurious9541]

Give it to me. I can't find any replacement hinges

[@paulrone-clarke2486]

That's exactly what I did after watching this. The official MS repair centre told me they would charge almost 500 dollars US to repair it!!! The fan that's broken - the actual official fan from MS is $6.99. The other $494 dollars is to pay someone to go through this tech equivalent of brain surgery. It's in the bin now - and I won't be getting another product from MS.

[@vladsuperman]

SUPER! Thank you very much!

[@BENZ007]

Great video , thanks.

[@aaronseet2738]

I don't have a heat gun so used hair dryer. No matter how hot it gets can't get the bottom screen to loosen. Only managed to separate the top edge from the screen (bend it out) but it remains extremely firmly attached. This glue is difficult to work with.

[@spiker10]

I noticed that you only heated and used the pick on the bottom left, middle and right side of the device. Does that mean the adhesive is only at the bottom of the screen? my ssd died and my surface is out of warranty (only by a few days T_T) so I am trying to muster the courage and knowledge to do this. thanks for the video!

[@noelsoong777]

My one has an MZFLV256 SSD it has the M&B connector will an ssd with an M connector connect?

[@tomwestheimer8613]

what kind of clue to reattach the screen and/or the battery. VERY good video!

[@MiriamBatephraim]

great video, what glue do you use to put things back together....?

[@fredflintstone2077]

It won't go back together. Too much damage ripping it apart.

[@Cypherwraith001]

Very detailed and informative video! Though I'll admit, I really only needed to know where the SSD was so I could put a punch through it before recycling the rest of the machine.

[@81milliontotallylegitimate10]

what a waste

[@jean-mariebluteau4549]

You saved my day(s)

[@angelobarrera41]

Lol...The power button can be easily removed, but not after you remove everything. Great video, it helped me understand the necessary steps to replace my hard drive.

[@moddedinkling4168]

My Surface is likely facing the same issues that many other people have the screen jitter up and down, especially when the Surface is getting hot. I'm beginning to think that buying something to replace it would be better than going through a big hassle like this, especially since it's not like your typical laptop that actually has external screws.

[@dadoobacha]

Remarkable video. I learnt a lot about opening of a MS Surface. My Surface USB has become unresponsive. I need to open & see if it can be repaired.

[@amirkhan00000086]

on which temp heat gun should be set

[@BENZ007]

The aliens left this here in 1957 and they finally duplicated it..lol.....amazing

[@RCsFinest]

Where'd you get that suction cup?

[@gyorgyjakabjulia]

Any chance you would have something similar for Vaio Z Canvas? Something is pushing the screen out of it's place from inside out... My guess would be the battery 🤔 but I have no service points here 😞 probably need to order parts from overseas.

[@PowerbookMedic]

No. We do not have anything for that model.

[@rudymoya743]

Hi Powerbook Medic, quick question for you. Does the surface pro 3 have a CMOS battery? Thanks. Cool video!

[@PowerbookMedic]

No it does not.

[@dannygriffin4933]

Can the charger still be broken even if the led is on?

[@serachfan3559]

"This is why you cannot open the Microsoft Surface Pro 4" would be a better title!

[@adrianstealth340]

Thankyou recently did mine for new battery new screen new SSD new i7 16gb mobo , cleaned fan , like a new machine again it’s flying , anyone attempting leave top until last & slice between glass & adhesive slow & careful , if like me you shattered screen ( my old screen flickered anyway ) then pull bits of glass off then careful with adhesive in that area heat helps , the WiFi/Bluetooth antennas under will be fine then , if you do rip them up simply carefully solder some thin wire to replace for good longer range connection , WiFi&Bluetooth will still work without any antennas but with reduced gain strength, remove/clean all adhesive tape new screen so can easily be removed in future

[@Nico-wf7wg]

Thats cool n all ,but how long do I have to heat it? I've heated it for like 3 minutes and I am unable get under the glass. I am scared to break the glass and I am scared to overheat the intern components of the tablet 😅.

[@CarAudioInc]

I've done a lot of shit.. but I would crack that screen in a heart beat.

[@rationalraven8956]

Looks like the design was better thought out than in the SP3

[@superrollybob]

Anyone else get real anxious watching this guy taking the tool and just scraping away at the shielding? He was real lucky he didn't break anything.

[@Ace1000ks19751982]

He is really skillful. If you try it, you might mess it up.

[@bigrig1990]

Takes years of practice and you can tell he has worked on them before not that hard once you have done it before hardest part on those tho is removing the lcd without breaking it

[@Ace1000ks19751982]

Computers like that are glued together, so they are very difficult to apart. Like you said, you can break the screen if you don't do it right. Not to mention if you apply the heat gun to one spot for too long, you can damage the board. LOL

[@user-tf4uq7ml7n]

You should watch the vid, appreciate the skill, and drop yours off at a shop. As will I.

[@AnthonyRaynor]

Same question as others. Is it a regular m.2 SSD and do you reapply adhesive or just reheat when reassembling the screen?

[@PowerbookMedic]

It is an m.2 ssd blade. It is recommended to reapply adhesive.

[@AnthonyRaynor]

Thank you. My NUC happened to have the Samsung SM951 to at least try to see if that is the problem. Local store wants $400 to install the SSD I provide. I'll do it myself and replace the screen if I break it for much cheaper. Thanks for the video. Pretty disappointed it only lasted less than 2 years.

[@AMalas]

Anthony Raynor did you SSD break or what?

[@JarutheDamaja]

How hot does this heater get? The device is full of magnets does it not affect them? For example if you want to replace the battery but still using the device afterwards.

[@daveys]

You usually need to heat magnets to over 700C to damage them, so I imagine that you’d be OK with a soldering heatgun. Probably a heatmat for phone and tablet screens is best.

[@FS-hp9oy]

Just curious are those metal covers for protection or heat dissipation ?? Experts please share your thoughts. Thank You

[@user-tf4uq7ml7n]

EMI. ElectroMechanical Interference. Shields against sparks from rubbing a balloon against your hair.

[@dadoobacha]

Electromagnetic, it is. Not Electromechanical

[@ShawnKirk007]

What temperature is your heat gun set at? I know if it's set too high you can cause damage to either the screen or the components underneath.

[@fusseldieb]

It probably really depends on your heatgun. I set mine normally under 300 (270 or so) and do quick swipes across to not heat it up too much.

[@MadeInJack]

Awesome, thanks a lot! I would love to have more explanations about all the components though, would it be possible to have a video about this?

[@PowerbookMedic]

+Beforeffects - We're unlikely to make another more in depth take apart guide on this one.

[@MadeInJack]

Okay, that's understandable. Thanks for this great video though !

[@robachevic]

Great job man! Btw, Would it be possible to remove the screen on the Surface Pro 3 model, like Pro 4? I have to change the cooling fan so I care how to unload the screen without damaging it !?

[@PowerbookMedic]

The procedure is similar on the 3.

[@user-fr7lw2nw5z]

Thank you! Where is RAM located?

[@rtmpgt]

It's soldered to the board. :/

[@NanaBaffourAsare]

great video.... but I'm curious as to why you never touched the battery

[@PowerbookMedic]

+Nana Baffour Asare - Removal of the battery is a little more tedious. We went ahead and uploaded a second video showing this process. It's linked as an annotation at the end of this video.

[@NanaBaffourAsare]

+Powerbook Medic oh thanks... just seen it...great job once again

[@shihabrahman9571]

My SP4 just died. Sleep of death. Is it possible to remove the NVMe m.2 SSD from here and put it in an external case or onto !y desktop m.board? Recommendations for compatible cases and boards are welcome.

[@CarloTheImmortal]

A tad late but yeah could just break into this POS and take out the ssd i believe most modern boards do have the mounting screwhole thatd be needed to install this ssd in them.. However might also depend on whether the surface had some encryption on and whether it's tied to the tpm and or microsoft account?

[@icyhotonmynuts]

great job mangling those emi shields. you could have just opened up the screen and flipped it over and then carefully (without holding the insanely thin screen between your fingers) removed the emi shields from the other end of the ribbon cable.

[@crocodile2006]

They have a billion tabs all the way down the side. Only way to really take them off without bending them lots is to run a small flathead screwdriver between the tabs, but even then you will end up bending it because there are some you can't get to.

[@adrianstealth340]

I'll buy & fit higher a capacity battery when & if it becomes available!

[@paulhendrix8599]

which will be never.

[@adrianstealth340]

@@paulhendrix8599 after 5 years have one Hoo yea !

[@Catzz09]

Very nice work! Any plans to do a how to for the Surface Book?

[@PowerbookMedic]

+Mark Zivney - Eventually, but not in the immediate future.

[@666skyway]

Can you reuse EMI shield? Thanks

[@germancarfan]

Of course but straighten them as best you can

[@DummyUrD]

great video nicely showcase, however other then to clench your curiosity why would you want to take it apart? It doesn't look like it would be easy to fix most problems, especially the battery with the rest of the hardware basically build around it

[@PowerbookMedic]

+DummyUrD - The device is repairable and we sell the components to repair it. We make these videos to show others how to repair their own devices.

[@RonaldoFearsEboue]

+Powerbook Medic You must have nerves of steel to take that screen off. Wish MS made it easy to replace the battery and SSD. Would be nice to have a core M with 1tb SSD.

[@Thecawesomeone]

+RFE Yeah but how would they be able to convince you to buy a more expensive model otherwise?

[@RonaldoFearsEboue]

Yeah it sucks MS is becoming the new Apple.Thecawesomeone

[@Thecawesomeone]

RFE Feels like it unfortunately. I mean they even have Microsoft stores.

[@serhioromano]

I know you put this video together and it definitely worth something. But I would never let you repair my Surface.

[@d3115uxor]

What about the battery?

[@liuyutang2115]

Hello good sir, my surface 4 has a volume button issue Basically the physical + button doesn't bounce back like a normal button so it keeps on increasing the volume Holding the - button to act as a counter works when starting up The issue is kinda annoying...any idea on how to take this button down/disable?😅😅 Thanks in advance, love ur videos

[@sanjid8067]

Can i reset bios?

[@henrymados3535]

I took mine apart and the screen cracked. I was really careful - maybe not enough. The battery is swollen. That's not supposed to prevent it from booting to desktop, is it?

[@HackThePlanetNow]

What kind of SSD do I have to buy to upgrade thanknyou

I believe you need a PCI-e SSD

[@kayrunjaavice1421]

i think it's an NVME m.2 ssd

[@mattl1962]

One similar to the one the Apple MacBook pro uses. Funnily enough

[@12Burton24]

Hope this glue stuff will change in future with other products...

[@sublime_tv]

The surface pro 4 uses an Nvme SSD? I get only around 700 MB/s when i see other Nvme drives go around 2500 MB/s. It's not a slow machine by any means but my numbers do look kind of underwhelming.

[@HardstyleONWZ]

Just dont take the cheapest ones... my Pro2017 with 1TB reaches over 3GB/s 2 Samsung 3D VNAND NVMEs in Raid0

[@k-is-4kazu13]

where can I get a suction like that from? I'm tired of the cheap flimsy ones

[@PowerbookMedic]

You can try eBay or Amazon. We used to sell them but no longer do.

[@HilaryMaingi]

hi, can i upgrade my surface of 128gb ssd to 1 terabyte and ram of 4gb to 16gb? and how is my warranty affected?

[@jhugo1986]

+Hilary Maingi you cant upgrade the ram. the ssd? maybe.

[@psyclown02]

That SSD looks SUPER proprietary, as does the ram. So, probs not. And yes, your warranty will be SUPER affected. The second you heat gun and remove the LCD your warranty is over.

[@HilaryMaingi]

thank you Dan Williams

[@Scorpion008]

Thats just a normal M2-SSD so you could replace it with a bigger one. Of course you risk damaging your device by opening it and you lose your waranty.

[@ratsuns2828]

The ssd is replaceble...its an NVME SSD m.2 M style connector

[@joemac5363]

Ok, so something happened that I see in this video. On the top, under the glue at the top is a green ribbon that connects points on the motherboard. Is that important? If it tears, will it prevent the surface from turning on?

[@MrTTech-oi2sj]

excuse me bro i want to know how much of heat that we use to perform this disassembly i hope you please tell me back thank you ........

[@PowerbookMedic]

short scenekh It’s hard to say an exact temperature. Just enough heat to soften the adhesive but be careful to not use to much heat which will damage the LCD.

[@thomased6780]

is it a i5

[@antonymozart]

What heatgur temperature to use? Can I use hair dryer?

[@AdultOfLuca]

Did you find out the answer?

[@antonymozart]

no((

[@AdultOfLuca]

Ah too bad. I think you can tho, the temp should be around 80 degrees (max like 90) to soften the adhesive.

[@Utroll]

damn !! I came to see the battery removal while this video is about how to replace everything but the battery aahah !! Nice video !! The removal of the screen was ok, although I considerably destroy the flat copper? wire doing wifi antenna I think .. that was melted into the adhesive of the screen.. what a design.. 100% made for no-service, .. no wonder why they avoided question about battery problem and refused to accept it was a manufacturer flaw..

[@Khmerlaptoprepair]

Hello brother.my surface pro 5 very hot.how to repair brother?

[@khaleequrrahman]

in surface pro 4 fan or fan less

[@megakiquy]

Where can I find that spudger?!

[@maxlol0]

It is a nightmare to try to open it up and clean clogged dust from that fan.

[@RelaxationMusicSleepSounds]

Can I upgrade to 16GB ram memory on this one???

[@ro_blex8513]

No they are soldered to the board, unless you are very skilled on soldering.

[@ManuelHefti]

Thank you for publishing this video. I have a faulty Surface Pro 4 where the battery started to blow up just right after the warranty run out. Microsoft Support dismiss the problem and don't give my any help, so I have to solve the problem myself by buying a battery and replace it myself. This behavior is really unintelligible for me, as a battery that blows up is not just a convenience problem, it is an actual risk and should be attended my Microsoft instantly and without further questions... I'll never spend $1'000+ in a Microsoft Hardware product and would definitely not advise to buy a Surface.

[@ManuelHefti]

@poo face Actually a bit mor over a year. It started with a tiny spot on the display which appeared more brightly. First I thought it is a display problem, but it turned out that it is the battery pushing from behind against the display causing this!

[@ManuelHefti]

An easy fix for this problem is to set the tablet up that it hibernates instead of going into standby mode when you press the button. In standby it still sucks the battery empty (in about 24-48 hours) and so you have to charge it way more than necessary. Maybe Microsoft fixed this problem with a windows update, no clue, but check your power management settings and change them to hibernate if necessary.

[@RickinICT]

@@ManuelHefti I know this is an old post, but just in case you fixed your Surface and are still using it, I just discovered that Microsoft quietly added an option to the UEFI Bios to enable "kiosk mode". My battery puffed up due to always being plugged in to my Surface Dock, so I could use an attached external monitor. This causes the battery to always be charging, leading to premature death. In response to this happening to thousands of Surfaces, Microsoft added the option to set the Surface to that it will only maintain 50% charge. Of course, they did so quietly so as to avoid acknowledging it should have had this ability from the start to avoid destroying all these batteries! To turn on Kiosk mode, turn your Surface off, then hold down the volume up button while pressing the Power button. This will boot you into the UEFI. Turn on the "Kiosk Mode" switch near the bottom of the list (you'll see it on the first screen that comes up) then reboot. Now, the Surface will only charge to 50% while plugged in, which won't destroy the battery like being kept @ 100%. If you are going to be away from power running on battery, just go back into UEFI and turn off "Kiosk Mode" and let it charge to 100%!

[@ManuelHefti]

@@RickinICT Great tipp!! Thanks for that one! Finally I could manage to get a replacement by contacting one of the managers for the Surface directly by LinkedIn. Luckily this gentleman had a sense for customer satisfaction and helped me to get a replacement, which is running without any battery problems since more than a year (but falling appart mechanically).

[@sanjogsharma8967]

@@ManuelHefti I have tried numerous times to get support to replace my surface pro 4. I have same problem like yours. Now they've even stopped listening to my requests. Do you remember who you contacted for this?

[@jayfm749]

How Can we remove the wifi card please because we cant see it. Thanks

[@MsThekiller02]

What type of RAM the Surface has?

[@hermanlai6035]

Eduardo 4,8,16

[@marksapollo]

It's a really nicely designed and well built machine, but it's very obviously not really designed to be taken apart once it's glued together.

[@Ace1000ks19751982]

That is the point. They don't want you to take it apart. It is suppose to be a disposable computer, so you would buy a new one from them.

[@spikejigar92]

My surface pro 4 just stopped Woking. I opened the panel in the process damaged one part. I need to find the part number for the same could somebody please help. Part is located in the center of the board where the screen connects to the motherboard On the left of the display connector. The part is in blue color

[@spikejigar92]

ibb.co/YdKPQFk ibb.co/SXFdpbn

[@TRUTHorSTFU]

Great video BUT what about showing how to RE-ASSEMBLE the damn thing???!?? 😁

[@ro_blex8513]

I just wanna replace the the thermal paste man it gets way too hot

[@josefale]

I was replacing the screen and lost my battery. the battery charges but when I unplug the power cord the surface shutdown. could you help me out?

[@lorennicholls5788]

I have a cracked screen on my surface could someone be kind enough to tell me how mutch it costs for a new screen if available

[@akilallen6100]

looks like it would be around £200 - £300

[@lorennicholls5788]

Akil Allen Thank you lots

[@akilallen6100]

np i have the same problem and im trying to fix it, but it's so expensive.

[@eazman]

and you can dispose due it

[@oliverpalafox5913]

Im good

[@superbigcat]

wow, removing all the electromagnetic interference shielding seems destructive and irreversible.

[@Utroll]

should it be put back ?

[@gatorsigns4]

Just like everything else--you put it back when reassembly. Isn't rocket appliances...

[@i.rosado5226]

i messed up just looking at the title to this video.......derp!!!!!

[@CarloTheImmortal]

why do they never tell you what temperature their heat gun is set to and for how long they heat the area? :(

[@CarloTheImmortal]

I have a 500 to 1000 degree farenheit heatgun and it might be too much? or is it okay? thats what I don't know

[@PowerbookMedic]

CarloTheImmortal Hello! In this video we explain why we do not share what our heat guns are set on. It also gives some helpful hints on how to proceed. Hope it helps! kzbin.info/www/bejne/bKndlot4oqlmn6s

[@stowgood]

@m3zmr would be great to learn this. Also how I made it happen in the 1st place.

[@CarloTheImmortal]

The temperature your heat gun is set to would help to get a similar one for similar results. Forgot which channel actually disclosed their temperature which thankfully dissuaded me from using my 500Fto1000F heatgun which would of destroyed the computer.

[@daveys]

That screen is the barrier to entry. Interesting that so many people say that the devices fail just after warranty expiry. Mine failed 3 weeks after the screen warranty extension period. Never again Microsoft, once bitten twice shy.

[@faresalfy564]

Even the power button did not survive 🙈😄

[@maxproandu]

* * * ! ! ! CAUTION ! ! ! * * * This tutorial, as the rest found online for the Microsoft Surface Pro 4, all fail to point out one very important detail in the display assembly removal. The adhesive strip used at the top of the display where the camera has found is approximately DOUBLE the width of the other adhesive strips holding down the screen. As you heat the edge of the screen and remove it, please make sure to insert the pick, or better yet a credit card, deeper (approximately 15mm-20mm) to fully loosen this wider adhesive strip. Failure to do so can easily lead to a cracked/damaged digitizer, as one of our technicians found out. 😞 We also highly suggest applying a fairly decent quality screen protector before attempting removal of the display. This strengthens the surface tension (no pun intended) reducing the chance of a cracked/broken digitizer. You can even use more than one, and remove the access protector once the job is finished. Our technician missed this, as it's often a requirement for surface of adhesive mounted screens of any type. 😞 Last, if you do need to replace the screen on your Surface Pro 4, be aware that there are two models: Samsung and LG. The numbers can be found on the back of the display. Samsung LTL123YL01 25 pin connector LG LJ96-06365B 32 pin connector There are a few other variant numbers, but the difference is the connector.

[@ghostgeorge4148]

Taking this apart is my worst nightmare in reality

[@gisl2159]

Can you upgrade graphics your own like this? Do they say surface is not upgradeable because the frame is not suitable for different graphics? They say glue to motherboard. So what? Glue can be taken care of, no?

[@paulhendrix8599]

Lol. Now try putting it back together.

[@LiquidSnake1988]

what about the adhesive ?

[@superrollybob]

Bingo, you have just realized something. Tablets are not meant to be taken apart/tampered with. Unless you know of a factory grade adhesive that you can trust, you should never try to pry one of these things apart.

[@dankernuggets7]

That's not hard to find. Repair shops repair these daily and of course they are meant to be taken apart. How else would you replace the ssd and battery?

[@xuanhoangitdlu]

then what did you come here for? lol

[@fredflintstone2077]

I hope you didn't have to reuse any of the tin parts. You seem to damage 90% of them taking them off.

[@warpspeedpower]

If the SSD fails for some reason, you have to remove the screen. What bullshit. They don't want you to repair it. Rather throw it away and buy another one. The SSD should be in a compartment at the back with a cover on it. Remove the cover and that's it. Especially for the high price that they are charging this computer should be more modular.

[@jaanli6626]

i did the same job for the upgrading of ssd from 128 to 512 in surface 4 ..............during the screen removing, it damaged so frank don't do DIY kindly go-to expert ..................

[@nichollsdaniels8964]

Can I mail my surface to you for repairs

[@PowerbookMedic]

Unfortunately we no longer offer repairs for the Surface.

[@CarloTheImmortal]

@@PowerbookMedic too troublesome/risky right?

[@SuperMatrix59]

Note to self. Never open unit myself.

[@drewmcclellan767]

You skip over a bunch of critial detail that will lead someone who had never taken a surface or tablet in the dust.

[@vy9004]

RAM ???

[@PowerbookMedic]

Đinh Công Phúc The RAM is all on board.

[@LeonRamkumar]

I didn't know the hard drive was a standard form. I might jus remove mine and scrap the rest. I will not get another MS product. I'll go with something that uses thunderbolt USB-C.

[@coolmonkey5269]

can we change ,4gb ram to 8gb 🙄

[@PowerbookMedic]

No.

[@jorgesalcedo7138]

.. and finally, dump it in the trash. :(

[@jeannettestecher5853]

is this giving anyone else anxiety. i couldn't imagine doing this to my surface

[@tims7174]

Where is the ram anyways? I cant even spot it ;D Anyone?

[@furrybitinganimal]

RAM are the 4 square chips around CPU.

[@jgrindy494]

Saud Siddiqui does the Dell have a pen or compatibility for. Pen as well?