How to Update the Software in your Kia/Hyundai! - Kia Hyundai Class

[@kridreklaw]

Love the update. I was having issues using the assistant and making phone calls and texts. Kept telling me "no network response" so I pressed my Bluelink button on the mirror and got in touch with customer service. They suggested I do a map update for my 2022 Hyundai Kona Limited. I purchased my update from Hyundai $25 plus shipping) so I skipped the download part and went straight to the in car installation.Finally, the navigation now works well, voice commands work, radio looks better, maps look better and I now have dark mode for daytime driving looks slick, can adust temperature and fan speed using voice commands, various apperance choices, new assistant interface and many other changes throughout the setup sub menus. Took about 2 hours however a note came up early on saying that I could turn the car off and the update would continue. Went and had lunch came back to the car and it was done. Well worth the time and expense. For the first time I'm enjoying using my maps and voice commands. Really love the dark mode for navigation now the cluster and infotainment have similar apperance.

[@Yielar1]

Nice that Kia is actually doing updates how. I remember the look on the Service Managers face when I asked about updating the software on my wife's 2017 Kia Optima SXL when he said Kia doesn't do updates. Only wish the updates were over the air like Tesla and now Ford among other companies.

[@BrantfordKia]

Starting with some of the 23 models, OTA updates are available. We will do a video on how to do this.

[@Fakerindustriez]

I'm just here for Gabi tbh, great job explain it tho haha

[@joeysSEMassachusettsWeather]

I just updated my Kia forte GT line 2022 info system. Love it. I also noticed the climate screen updated and now you can reflect your current speed on maps as well as the speed limits like before.

[@adl6907]

kia forte engine making noise like a tractor 😂kzbin.info/www/bejne/e4Wlop54qZqckMU

[@joanieHG]

I did received an email for an update a few months ago for my Kona 2022, but not much was said about how to do it and that it can take 30 minutes. Nice video

[@BrantfordKia]

thank you!

[@constantinokakares4822]

Gabi always be looking fire

[@ny3716]

Can you guys please test drive cars in snow? This type of winter review is really limited. Now is the perfect time to do it. Thank you.

[@BrantfordKia]

If you are on the east coast, then you know the weather has been crap the last two days. I put my Telluride in "snow mode" with my winter tires....and drove past all these people that were just stuck! (Actually I stopped and gave them a push, but you get what I mean). Yeah, let's do some snow driving videos! Thanks for the suggestion!

[@ny3716]

@@BrantfordKia thanks for the reply. I’m interested in how carnival is doing in snow with winter tires since it is FWD only.

[@tubeguy8888]

What about non-navigation updates. ie. lane following, lane keeping etc?

[@bobthebassman7066]

Well spoken and knowledgeable staff member - nice one!

[@BrantfordKia]

Thank you kindly!

[@jimmerson5453]

Unfortunately, after several attempts using different USB drives, even ones direct from Hyundai, the NAV s/w update keeps failing on my 2024 IONIQ 6! My Service Advisor has been in contact with Hyundai engineers now but still no success! I LOVE my “6” but software issues like this, tarnish the zeal.

[@TheMrpeace360]

Same here

[@brooklynant2047]

Ok, but one thing you neglected to mention is when you “finish” the update & your radio restarts, are you supposed to take the usb flash drive out or leave it in? Because that happened to me & when the update was supposedly done & my radio turned off and then back on, I got a “restoring data” message & then after a bit my radio went off again & the process repeated, the update I mean. So that I need clarification on. Thank you.

[@twoody79]

Seems rather odd that the creator of this video has yet to respond to your question. I really wish they would because I have the exact same question.

[@jamalalmunir6496]

Thanks for the info. Can I update my Niro same way as I live in Jordan at the middle east?

[@brokeboy87]

It depends, with older models you will need to update the map onto a SD drive and the drive will need to remain in the vehicle.

[@BrantfordKia]

update.kia.com/US/EN/navigationUpdate It is designed for Canadian vehicles...up to you if you want to try. Floyd is correct, that you would download it onto a SD card.

[@dcass29]

Great video as usual. I have a 2024 Tucson ultimate hybrid and had to go to dealer for the update. Reason…. The update needed over 70 gig of hard drive space on my Mac. My entire hard drive is only 250 gig so with apps, files etc, and after removing as much as I could there was not enough room.

[@usctrojans001]

2:40 Which USB Port to Update is Key. Thank you for Noting that the Port to Update is the one Listed as "USB". UI Could Not Find that Information anywhere else so Thank you for that Tip!

[@richardmckean]

These 'how to' videos are super helpful 👌

[@cryptocorner2253]

Thanks for the informative videos. Have you had a car not recognize an update? I'm experiencing that problem w/ a 2020 Niro PHEV.

[@k.p.p.192]

I have a 2023 Santa Fe calligraphy. It has “over the air” updates. Can you show us step by step how that works? Thanks Gabby!!!

[@BrantfordKia]

ok - that would be a great video! Thank you for the suggestion. There's isn't an update yet, but when there is, we will do it!

[@johnc3822]

I have a 21 kia forte gt and having a hard time trying to update. Do you have a video on updating the forte?

[@BIGBROTHEROUTKAST]

Are these updates only for navigation? Or does it update the rest of the system ?

[@chrisrizos7540]

any chance they can update the cluster also, maybe add more themes ?

[@Cheyloveesbunny1993]

Does Kia and Hyundai’s anti theft software work the same way? My Kia was stolen in July this year and I legit got the update a month and a half ago. I did test it myself, I’m just scared my car would still be stolen and I go back to Cleveland in January….. I wish Kia had free immobilizers.. I’m trying to keep my car more secure. I’m so scared to where I wanna also get a Club and a wheel lock 😭

[@YungTrapperGaming]

I was wondering how to do this thank you lol I’ll have to try this out. Sooooo one thing tho my reverse camera isn’t working at all, would that maybe because I have an update I haven’t done yet?

[@dcr4989]

Thank you for the video. I recently bought 2022 Hyundai Santa Fe limited. Right now I see the current version in the car is 202, seems it was never updated. So the audio system and the navigation both are updated with the same navigation updater? Or do we need to do them separately? If separately I don't see separate files for Audio updates? Please help me 🙏

[@robertchavez2009]

Hi would you know the exact measurement ( length) of the Kia Sportage wireless charging pad?

[@cg00n]

Updated our 2024 Kona EV today. When I plugged in the USB stick it flashed a message saying something like: "No supported files". After that, the only option was to "Update" from the Settings/General/Software Update menu. There was no way to get "details" or tell it to install when the vehicle was shut off. For about 1.5 hours the display said something like: "Updates in progress. Downloading system software". The messages then changed to something like: "Updates in progress. Ready to install updates". There was no indication of what one should do next. No buttons, no more messages, NOTHING. So I turned off the car. Something flashed on the screen briefly and there was a truncated voice message. So I turned the car ON again, and got the "Update Now / Update when vehicle is turned off / Details" options. From a user interface perspective this thing is a mess. At the very least it needs some kind of progress messages and an indication of what to do when it is "Ready to install updates". The whole process does not look much like what was shown in the video. NOT impressed.☹

[@davidb1630]

Thank you from Australia. You guys are always so informative. We don't have any info like this over here. In fact, to decide on purchasing my 2022 Hyundai i30 sedan Elite, CN7, or Elantra, top-of-the-line, non-turbo, I watched you guys, I watched your channel. Thank you. In Australia, we like performance cars and most reviews are by journo's who only want to give proper run-downs on N, or N-Line i30 sedans.

[@BrantfordKia]

Our pleasure!

[@pp312]

I would argue with you about "most people in Australia" liking performance cars. The average person is far more interested in value for money, reliability, comfort, cargo space and fuel economy than burning rubber at the lights. I recently purchase a Kia Seltos and was disappointed at the number of on-line reviews of the GT version as opposed to the plain vanilla S, which I ended up buying and which is by far the better value. In a country of low speed limits and random speed checks everywhere, I'm not at all sure what the point of performance cars is.

[@davidb1630]

@@pp312 The younger generation would prefer garbage cars, or should I say SUVs to performance cars. However when a car comes out with a performance option in the range. Most car reviewers or journo's review the performance car. Magazines like Wheels are all about performance cars that are out of the average person's reach, and that is true.

[@pp312]

@@davidb1630 So what is your point? You appear to be agreeing with me, at least about car reviewers. Also, in what way are SUV's "garbage" cars? Cannot an SUV be a performance car? Your thinking seems to be all over the shop.

[@borg_cube]

- will it continue updating if you plug in the wall charger? - doing this myself will not void any KIA warranty? - the update for fixing the Meridian sound system and other fixes, are those included in these updates or are they seperate files?

[@peteruk8925]

Hi Gabi, very informative, but unfortunately, it states that I have to format usb stick before use in samsung tablet. I am unsure how to do this so that I can start to download updates ?

[@BrantfordKia]

It sounds like you are trying to download the file to a tablet? I would suggest using a pc/mac to download as it will format the USB for you. (it will delete everything that is on the USB when formatting).

[@ethanhunt3419]

I have a 2022 forte 5 ex 5 door and i have the normal old navigation (whill this update me to the new puple one ?) also i will have wireless apple carplay ?

[@BrantfordKia]

Definitely "no" to wireless carplay. I haven't done the update on a 2018 Forte, but I don't think it will update the software to the purple - i think it will largely update the map/POI.

[@ethanhunt3419]

@@BrantfordKia I think there was a miscommunication i have = 2022 forte 4 ex with wireless android auto carplay. question= is this update new and will it effect my wireless capacity?

[@SLAMCGY]

Can we see the “after” upgrade features? I have a 2019 PHEV Niro and have heard the radio icons look significantly different after one of the upgrades. Can you selectively choose what to update? I.e. can we update maps but not the entertainment system?

[@BrantfordKia]

Once you update the system, you can't roll it back. Here's a video we did when the update first came out and it shows what it looks like and what changes. kzbin.info/www/bejne/hWOpdJmippKCr7M

[@sergiosaukka]

IHello Gabi have a question; does an electric car have own internet? I mean it´s all the time conected to internet or just the GPS is all the time active?

[@michaeldolan7509]

I’m getting 2024 EV 6 Land pkg 2 this week turning in my Subaru Legacy Premier Gt 2021. Updates on the Subie were by wifi when I was parked at my home as the car was connected to my wifi. Does the EV6 connect to home wifi?

[@zachdhaniel5575]

Is there any update available for x-line limited kia sportage? Thank you

[@jeaninealmeida]

Hey Gabi, why it doesn't show the PICANTO model in the list?

[@fayzalv]

I have a 2023 Hyundai Santa Fe. How do I receive notifications of these updates? Thank you.

[@Chilnvillain]

So I suggest you make a video on how to fix when it doesn't work. I have a 21 Seltos and there is a software update. But it is not seeing the USB. And some feedback. The "software " download/ispeed was horribad. Less than 5 mbps on a v6 tcp/ip with Rogers.

[@TheVideotoaster]

When will we have the battery preconditioning for the EV6 in Canada? Inquiring minds would like to know.

[@srinivasadepu7057]

Helo Gabi, Thanks for the video. I am from India and I own KIA Sonet GTx+ bought in 2020. My software update is paused at 27 % since last year and not even moving an inch ahead of 27%. When contacted the service center, they say that the update should happen auomatically through cloud which is not happening at all and to be precise they are also cluless about this. I have contacted customer service via call and even they are clueless abouut this. Please help me in this regard and will the update through USB you mentioned in the above video will resolve my issue. Kindly advise. Thanks.

[@calgaryshome]

Have 2021 Seltos. Downloaded the update but could now get the car to read the drive. What other option is there to get the update

[@c.k.deveau8293]

Can we plug in an external HD (with the updates) into the EV? Or must we use a thumb USB?

[@wicker1234]

I just got a Tucson Luxury HEV so I don't have the nav system. For other updates to the media system or the Hybrid system, if necessary, does Hyundai Canada notify owners of the availabilty of updates?

[@Wiseguy1138]

Really hoping you get the 2023 Kia Soul EV soon to show it off. Got a deposit on one and can’t wait for it to finally get manufactured and delivered.

[@BrantfordKia]

Us too! Would be happy to demonstrate it!

[@suzanneporter738]

I couldn't find out how to get updates and my car kept telling me that I couldn't do them over wiFi due to the current version of the sat nav. I went a bought a 64gb flash drive as I only had 32gb, and I've downloaded updated to the new flash drive. I am now going to try and update my car. I guess this is where I find out if I've done it correctly!

[@tyhumphries6777]

how large of a thumb drive would you need to do the updates

[@MG_89]

Ok now will updating my software get my FM radio to work.?

[@HiCZoK]

This only updates the whole infotaiment or maps? And for the powertrain update, I have to visit the dealer ?

[@MrAlekseizaitsev]

what exactly model of flash drive must be used for sportage 2024?

[@ianjones7740]

I just purchased a 2022 Tucson AWD diesel. I drive uber. I want a change to the door lock settings. I want to be able to unlock the passenger doors whilst keeping the drivers door locked. Or, unlock all doors and then relock the drivers door. Can this be done with a reprogramme ? Kind regards, Ian Jones.

[@BrantfordKia]

We don't have diesel here, but there's nothing in our diagnostic tablet that allows us to do this.

[@dancarre2071]

Is there any chance the reason I'm not seeing a Satellite Radio option on my seltos 2023 is because it doesn't have the latest SW update?

[@BrantfordKia]

Hi Dan, here in Canada Sirius xm radio is only compatible with Seltos models equipped with the 10.25 NAV Display. If your vehicle does have this screen then maybe a software update would do the trick. If you have the 8” display unfortunately it wont have the option.

[@dancarre2071]

@@BrantfordKia ty what I thought

[@petrhoward]

I am not a tech wizard, so thanks for the help.

[@BrantfordKia]

Awesome!

[@treyphish]

Does this update the volume issue in the 2024 kia Sportage??

[@moatezraad8539]

I have kia sportage 2024 and didnt find my new update in the pc app . Only 2021 and below

[@doublem7156]

Hey gabi just a question my car kia sorento 2021 ME when i insert the flash drive it says files not supported and my other car kia sorento 2019 American it doesn't have a sd card slot i have tried doing it with the usb it doesnt work what to do?

[@royzeus9969]

Very informative. Can the dealer do this update?

[@BrantfordKia]

Yes, most dealers will do this for you. I know we tell owners that they would need to leave us their vehicle for most of the day though, as every model updates at different speeds. It can take a few hours sometimes.

[@donpetersen8198]

This type of video is great.

[@BrantfordKia]

thank you!

[@mssaadawy]

Hey Gabi...Quick question...Can I update the navigation/infotainment system & change the software region at the same time as am moving the car from one region to another or does that crash the system? Long story short; am moving the car from South Korea to Africa so would changing the region by updating the software make any issues to system? @BrantfordKia

[@markmccune4231]

I have a kia forte gt line trying to update it but it's being a real hassle I can't get that the little red star to go away so I can send text messages by voice command

[@adelramosca]

Super helpful for me today! I wonder if this is the same update that my KIA dealership wants me to send my car to them for. We'll see. :)

[@getfitwithswitch]

How do you update Kia Infotainment system back to Hyundai? UK Hyundai I10 Go Se 18 Plate?

[@younisabuhaifah7334]

Do i need to make backup before i download the update ? Is it safe ?

[@MitkoNS87]

I see two updates for my Kia Sportage 2022 One from early November - [Standard Gen5W Navigation] OTA updates for maps and software And another for early December - December 2022 Navigation Map and Software Update" Should I install them in order or just go for the latest one?

[@BrantfordKia]

You can install the newest file.

[@KingSalaman]

Gracias Gabi, useful tips. Will kia do updates for vehicles that currently don’t have wireless apple carplay for them to be wireless connected? Merry christmas and happy new year 🎉

[@BrantfordKia]

So this is just one guy's opinion (Pat's), but I don't think so. Kia does not seem to be happy with the functionality of the wireless carplay, and I think they decided not to roll it out further. When I had a 21 Sorento, and I was doing a roadtrip, it would drop the connection every 20 minutes.

[@rogerthat24]

@@BrantfordKia I used an adapter purchased from Amazon for $120CAD. It's been working without dropping connection once during my two-hour long trip from Niagara Falls to and from Newmarket. It also survived a trip to downtown Toronto which was more than an hour long due to traffic. I think Hyundai and Kia are just dragging their feet on this.

[@KingSalaman]

@@rogerthat24 how does the adapter work?

[@neerajdhakal3687]

My 2020 Forte doesn’t have navigation. Can I still do it? What extra features do I get if I update? I don’t want to take the risk of updating it (May brick the system) if there is nothing interesting in the new version?

[@BrantfordKia]

The update is only if you have navigation, so "no" there's no update for you vehicle.

[@space719]

Hi I have a 2021 Telluride and I only need to update the GPS. How can I do that without changing or updating anything else? I did not see anything in the owner’s guide about this. Thanks

[@BrantfordKia]

Joe, if you don't have the "purple screen" as the main screen, then updating will change the entire look of the radio. Here's a video when we first found out the changes. kzbin.info/www/bejne/hWOpdJmippKCr7M

[@space719]

@@BrantfordKia thank you. I am fearful to make any changes as I like everything I now have except my GPS needs updating.

[@viceroycres1967]

During the Installation update, I had to step out so I turned off my Vehicle. what will happen if the Installation is stopped midway?

[@TheMrpeace360]

Mi kona n line 2024 sais that the usb drive doenst have compatible files. Even if i download the correct firmware😢

[@workinprogress9613]

Software won't install. Says it's already installed, but it never installed! Never installed on the hard drive, so there isn't anything to move to the USB drive. So I can't update 2018 Kia Niro Touring Hybrid. Open to suggestions please

[@MrRoarkeFI]

Updated my software to the latest version yesterday, now it won't open up maps. I hear the beep when I click on it, but nothing happens.

[@justsayjoe9634]

How long does the download to USB typically take?

[@ConnorCourtney]

That really depends on the speed of your internet

[@BrantfordKia]

I've done it a quick as 10 minutes and as long as 60.

[@Mungo-Man]

Awesome content, well executed 👍

[@RedFatDragon]

Interesting thing. My Kia has 2021 Fireware and on a web page, it is written that the available update is for November 2022. And i would agree to update it to November version, since in 2021 there are Ye Old names of streets and my home cannot be found. I assume in 2022 version there should be a new UI, but my KIA does not want to update. Says that there is no available update. That is weird.

[@zemmik]

is this also for navigation updates?? (new maps and road i mean...)

[@BrantfordKia]

Yes!

[@CRoc3069]

How about a video for a 2023 Tucson Limited software update..please and thank you

[@BrantfordKia]

ok - sounds good.

[@Crisp_Click1982]

Wait wait i have 64gb that works but when i try it is larger thabk 64 gb do you want to continue when i press yes it says error

[@feartheturtle9618]

If you have KIA Connect Ultimate, doesn’t the updates happen automatically? Thanks.

[@BrantfordKia]

In Canada, if you buy a new Kia that has Kia Connect, you automatically get the top package at no charge for 3 years. Kia is just starting to roll out Over the Air (OTA) updates, but it's not on all models. When the first update for OTA is available, we will shoot a video to show you how to do it.

[@rickigloo1561]

how you get rid of that terrible in car sound via the speakers??? in my 2022 Kia cerato/forte GT ??

[@mikep1569]

I think i have to do this on my 5 day old kia sorento. I tried to navigate home last night and my address doesn't exist yet on the build in navigation. Lol

[@wpgcelica]

We have a 2014 kia sportage and when my dad was alive he got the maps updated himself and added red light cam locations. Not sure what software he used. Can someone help? Kias new updater only goes down to 2017.

[@Bellakelpie]

I had issues with the Mac upgrade. My iMac would not allow the download. It displayed a message saying “unable to check for Malware “ and advised me “to contact the Developer.” Any hints? 🤔

[@BrantfordKia]

Got to "settings" and then "Privacy and security". You should see "open anyways" as an option for the Navigation update program. I tried it on my mac. support.apple.com/en-ca/HT202491#:~:text=If%20you're%20certain%20that,security%20settings%20to%20open%20it.&text=Go%20to%20Security%20%26%20Privacy.,open%20or%20install%20the%20app.

[@Bellakelpie]

@@BrantfordKia Thank you. Will give it a try.

[@lawrencedorfman5543]

What happens if I have a DESKTOP , instead of a LAB-TOP?! TYVM

[@BrantfordKia]

We try and shoot videos in one take...yeah, DESKTOP, was the right wording!

[@anthonystech1016]

Hi i am just wondering how do I update my 2020 Hyundai Kona SEL without navigation? I tried looking at the update Hyundai website and they only have it for 2018-2019 Kona for the gen 1 update. What should I do?

[@BrantfordKia]

There's no update online for vehicles without Navigation!

[@valerieaz]

My Soul will not read the usb. I have verified that it’s the correct usb. How do I troubleshoot?

[@gowrish24]

I have a Sportage GT line 2018 model with a SD card device with 32GB space and the updates require 64GB worth SD card device. Can I instead use any USB device to download the update and install using the USB drive meant for Apple play in the dash board ?

[@BrantfordKia]

On some models, that don't have a SD card to run the navigation, you would use the USB for the update. If your vehicle has the SD card for navigation, I don't think you can update any other way than by SD card. Let me know if the USB works, but I haven't been able to get it work.

[@gowrish24]

@@BrantfordKia thank you. So do you suggest i insert a new SD card with downloads installed from the website.

[@mrnonpc9885]

What you mentioned about searching by model number and software doesn’t work on the windows program. It’s just a image, and doesn’t accept any input.

[@jennhernandz3912]

Excuse me, Miss I have a question I have a 2017 Hyundai ELANTRA, and recently a friend of mine hooked their diagnostic computer to it and it says I need an update I don’t have an navigational system. What update does it mean?

[@m.h.7901]

Why doesn't it update automatically wirelessly when i have the newest kia?

[@cheryldevries4092]

What if I don’t have a PC can I do it on my phone

[@mrcassonova1]

Did you have to format the usb drive for it to work in the car?

[@HAMRADIOJOE4178]

The computer does it for you .

[@nigel4321]

nice, but you haven't said how much free space you need on the hard drive of the PC/mac to download.

[@BrantfordKia]

It will vary depending on the update version. Once you enter your vehicles info the website will display available updates and how large the file is. Hope this helps.

[@nigel4321]

@@BrantfordKia hi, thanks!

[@botcrack]

the update for my telluride was 35gb...good god, why is the file so big lol

[@BrantfordKia]

How long did it take?

[@botcrack]

@@BrantfordKia I haven't tried yet..my usb drive wasn't big enough..I had to go out and buy a 64g usb, I'll try later this week and let you know. Merry Christmas 🎄🎅

[@jm31828]

@@botcrack I just downloaded the one for my 2022 Kia Niro EV, and mine was about that size as well. I don't know why, when it lists it as only including a couple of extremely minor updates! I will try the actual install in my car tonight when I have time, hoping it won't take too long to actually install given the size.

[@waleedrupy]

is it work on Hyundai Tucson 2025?

[@hophihh]

I already sold my Hyundai Kona ev due to many problems and there is problems with battery. The Hyundai cars are beautiful styles and sale lady is beautiful, but I’m looking for reliable car to drive, not base on the looks

[@rogerthat24]

I got an email once the update was done. It said congratulations on my new Kia purchase. Is that normal??

[@Malte-Micha]

2024 Sonata NLine and many other Hyundai 2024 models have OTA updates!! I hope Hyundai will continue the OTA feature in their future line ups!!

[@williebutsch8948]

I like any video you do! Always informative and useful!

[@yasminwilson7420]

I updated my 22 Sorento SX Prestige this morning was easy as

[@TC6268-Aloha]

How does this update work with hybrids?

[@AllenB141]

are there updates for vehicles that do not gave navigation like my Hyundai 2022 Tucson Preferred?

[@BrantfordKia]

No, this update is only if the vehicle has navigation from Kia/Hyundai

[@AwesomeEricD]

Where the CTRL-ALT-DEL keys if this bugs while updating ??? 😉😉

[@andresdiaz4374]

Great vid! Thanks for the info

[@BrantfordKia]

Our pleasure!