How To Use Elgato HD60S Capture Card with Streamlabs✅(Twitch Streaming & Youtube Recording)

[@CpawsMusic]

BEST LAPTOP FOR TWITCH STREAMING: kzbin.info/www/bejne/eZDEi2d_gpmdeNE 🎁 OWN3D STREAM DESIGN PACKAGES, ALERTS, GRAPHICS & MORE▹ www.own3d.tv/en/?deal=cpaws ✅ GET MORE TWITCH VIEWERS▹ kzbin.info/www/bejne/oZCxnGeOrt6gaNU 💸 PATREON: www.patreon.com/cpawsmusic 🎮 TWITCH: twitch.tv/cpawsmusic 🐦 TWITTER: twitter.com/CpawsMusic

[@sergiol739]

Finally somone that gets straight to the point

[@CpawsMusic]

Haha I feel that homie!

[@drippytxo]

I REALLY THINK YOU HELPED ME AFTER A YEAR OF TWEAKING AND WORKING WITH MY PC I GOT THE SOULTION !!!

[@CpawsMusic]

Heck yeah!

[@Frettz]

does this work with the old elgato game capture hd

[@CpawsMusic]

It should!

[@FenniTay]

Stream labs isn’t capturing the game audio know what I’m doing wrong?

[@CpawsMusic]

try double clicking the capture card source in streamlabs and enabling custom audio for it

[@hyliann_princ3ss690]

You make the best technology/streaming content. Thank you so much!!

[@CpawsMusic]

Thanks Brittney!! Really appreciate that :)

[@UseCodeZohma]

I used to watch you stream left 4 dead 2 a long time ago and then I need a tutorial and you were the first one that came up

[@CpawsMusic]

What a throwback!! Still one of my favorite games of all time haha

[@lorrayasky]

Thanks so much for this video, it helped me it out a lot compared to tons of other videos

[@CpawsMusic]

Happy to hear that!

[@Theemikebell]

1:58 my HD60S is not showing up in the steam labs , can you help ?

[@CpawsMusic]

Do you have it plugged into a USB 3.0 Port?

[@Theemikebell]

@@CpawsMusic yes I do,

[@CpawsMusic]

@@Theemikebell And you're for sure using a Video Input Device source ya?

[@grinch4593]

im using astro a50 for my headset and it doesnt seem to capture my audio. any advice?

[@CpawsMusic]

sorry not sure about that :/

[@premiumnetwork1953]

My elgato won’t show up on the device list when I add the video capture card

[@CpawsMusic]

Are you using the provided USB cable it came with and are you on the latest updates?

[@premiumnetwork1953]

@@CpawsMusic yes but I bought it from a pawn shop. It works on the elgato application I downloaded from the website. But won’t show up on my OBS

[@dj3cards]

When I go to audio it doesn’t have an option besides my laptop speakers. And I’m streaming from a series x. For some reason I can’t get any game audio

[@CpawsMusic]

Hey Dallas! Try reaching out to Elgato and they can help ya out! help.elgato.com/hc/en-us/requests/new

[@Ryiszz]

My elgato isn’t popping us as an option under game capture/video capture

[@CpawsMusic]

Are you using a USB 3.0 port?

[@Ryiszz]

@@CpawsMusic I think that was the issue I switched the cable connection and it seems to be much better than before

[@Keishhpeishh]

I was able to set up everything perfectly but I also have a black screen after selecting the capture card. All ports are plugged in properly as well as being pulled into USB 3.0 ports. I am using the Elgato HD60 S+ trying to stream from my switch/tv. Would it be because the software isn't the same as the HD60 S?

[@CpawsMusic]

That's a great question, if everything is plugged in correctly, then I'm not quite too sure on where the issue would be. As long as you're using Streamlabs OBS or OBS and input a video capture device then it should be okay. What I'd try doing is download the Elgato Game Software and see if you can get it running on that, then if that works you could simply just display capture / window capture the elgato software window or try to diagnose the problem from there :)

[@Keishhpeishh]

@@CpawsMusic I was also thinking to use a window capture on the program if other troubleshooting methods don’t work. I don’t have another monitor and was thinking maybe that can be the solution. Thank you 😊

[@CpawsMusic]

@@Keishhpeishh That could work! Let us know how it goes homie :)

[@xvBerry]

How come my game audio doesn’t show from the el gato? It used to work but now it doesn’t

[@CpawsMusic]

Try double checking your audio settings. Can also double click the video capture source and enable custom audio

[@BrayLifts3]

Only person that helped me

[@CpawsMusic]

Happy to help the homies out!! :D

[@Producedbydevv]

i don’t hear my game audio what do i do

[@CpawsMusic]

double click your video capture device source and enable custom audio, then go into the audio mixer and set it to monitor and output

[@the-enicio]

Hey bro, great advice. I just have 1 issue, I can't seem to get the audio into OBS, is that something you can assist with?

[@CpawsMusic]

Double click the video capture device source and scroll down to where it says 'add custom or control audio' or whatever the box says haha

[@yoram7836]

Hey man, great video followed all of it, but I'm still having troubles with the game audio transferring over. The sound bar won't move up at all for my microphone or my game audio. I did a hard reset for my PC and still no audio. If you can help me out with this, that would be amazing. Been trying to get back into streaming for awhile now, but this problem, especially with the PS5, has really screwed with me. Thanks!

[@CpawsMusic]

I'd recommend shooting a message to elgato support since they can help better than I can since they made it :D

[@reeceetee376]

I have the elgato game capture hd and this is not working for me for some reason

[@CpawsMusic]

Are you getting any errors or what are you experiencing?

[@adamsowder152]

When I add the source, Elgato doesn't show up. Just my cameras.

[@CpawsMusic]

Are you plugging in your Elgato into a USB 3.0 port?

[@TheRealDyll]

I’m doin that but it changes the setting on my other video capture device so it either makes both of them the game or the face cam pls help

[@CpawsMusic]

Sorry not sure about that!

[@wilsonj93]

What’s best to record gameplay for KZbin, stream labs or using 4K Elagto capture? Thanks

[@CpawsMusic]

I'd recommend both

[@Space_Man01]

Thanks dude great job in explaining all details in the video! Regarding overlays and that stuff I'm going to assume you insert them in the sources box, right? Correct me if I'm wrong. Thanks for your help in advance!

[@CpawsMusic]

Thanks! I got a separate video for overlays 😄 kzbin.info/www/bejne/oH-VlHeNbK2pn8k

[@antwansumter4729]

Thank you so much man'

[@CpawsMusic]

You're very welcome :)

[@WillieReactsTV]

So if you’re using a capture card , do you still need a gaming laptop?

[@CpawsMusic]

Yup!

[@WillieReactsTV]

I’m having a difficult time picking my first gaming laptop to stream my Xbox/PlayStation5 … can you recommend me to a decent gaming laptop to start streaming. I have a $2000 budget for a laptop.

[@CpawsMusic]

@@WillieReactsTV Already made a video on that :) kzbin.info/www/bejne/aaDFlKOqg8See8U

[@YESSIRSKI856]

I can’t get my audio to work idk what’s wrong when I unplug it from my Xbox controller the sound goes on but when it’s it I don’t hear nothing on my stream

[@CpawsMusic]

I'd recommend contacting elgato support www.elgato.com/us/en/s/contact

[@BoogieTim3]

I have everything set up. It’s showing my PS5 picture but my elgato is not corresponding with my PS5

[@CpawsMusic]

What do you mean?

[@BoogieTim3]

@@CpawsMusic When I’m playing a game on my PS5 it’s not corresponding with my elgato. Like everything works fine for a min or so and then it’s stops and its get stuck on the last screen that I was on

[@CpawsMusic]

@@BoogieTim3 Weird. Could be your PC Specs, but reach out to Elgato and they can diagnose it faster for you :) www.elgato.com/en/contact

[@Abandon3dRain]

What if it stays black and doesn't show the console screen on streamlabs?

[@CpawsMusic]

Are you using a USB 3.0 port?

[@707Tyree]

I have everything set up but you can’t hear me talking on stream with my capture card set up. But the party chat shows my mic is working

[@CpawsMusic]

Go into your Audio settings in Streamlabs OBS and make sure that your mic is getting sent to track 1

[@707Tyree]

@@CpawsMusic I got it to work with an external usb mic. But you can’t hear party chat or any chat audio from friends

[@CpawsMusic]

@@707Tyree Which console are you streaming?

[@707Tyree]

@@CpawsMusic Xbox series s

[@CpawsMusic]

@@707Tyree Try going into your Xbox Audio Settings and set the audio to come out of both your headset and speakers

[@yoziaaYT]

Very helpful !!! Thank you so much !!!!

[@CpawsMusic]

You're very welcome! If you end up having any questions or just wanna say hi, you can ask me live over on Twitch www.twitch.tv/cpawsmusic :D

[@zelomonster]

I have everything installed and my Elgato is working with Game Capture HD but when I click to add a video capture device in Streamlabs it isn't even an option? I have closed everything apart from streamlabs on my PC and I've restarted my PC :/

[@CpawsMusic]

try reaching out to elgato's or slobs support team, they should be able to assist better than me :) www.elgato.com/en/contact

[@BluestarBK]

So im struggling with this. I play on ps4 i have my headset connected to my controller so i can talk to players online. With this setup it wont capture any sound because it's going through my headphones and not the tv. Now if i change it to the tv then it echos Because its picking up the audio from the card and from my mic because its playing through the tv. I don't know how to fix this so i can use my headphones to hear the game, talk to other players online, and still have everything be heard while im live...

[@CpawsMusic]

I'd just get a usb mic personally, that way you have the best of both worlds.

[@BluestarBK]

@@CpawsMusic Ya, that's what I ended up having to do. thank you!

[@CpawsMusic]

@@BluestarBK No prob :)

[@Honey.Badger02]

Hello again, I'm not sure what I'm doing wrong, but I have everything hooked up as followed in the video but once I get the point to select what device output, it's still not mirroring my PS5 or giving me an option to.... so what do I do?

[@CpawsMusic]

Which capture card are you using? also make sure you don't have it open in another software like the elgato software at the same time

[@Honey.Badger02]

The elgato hd60, I had removed the previous software to start from scratch but I kept getting a run around message of either "install" or "remove" but either way it ended on the same page to keep making that same choice 😵‍💫 I am not tech savvy what so ever

[@CpawsMusic]

I'd contact the elgato support and they should be able to help ya out

[@jadenhodges8084]

When I put my elgato on streamlabs I just keep getting a black box. The capturecard is capturing my consoles

[@CpawsMusic]

Is your console turned on? Do you have another instance open at the same time like the elgato game capture software?

[@jadenhodges8084]

@@CpawsMusic to both questions, yes

[@CpawsMusic]

@@jadenhodges8084 You can't have multiple instances open at the same time. Close the elgato game capture software and it'll work perfectly fine in the capture in streamlabs :)

[@jadenhodges8084]

@@CpawsMusic Now I feel stupid cause I've been trying to fix it. New problem is how can I hear the audio

[@CpawsMusic]

@@jadenhodges8084 Double click the Video Capture Device Source and scroll down and enable custom audio device

[@jadeyen_2361]

This helped me so much, it runs much smoother!

[@CpawsMusic]

Heck yeah!!

[@weriketopray1]

if i dont have a usb 3.0 and only a 2.0 would it effect the elgato or cause my elgato to black screen?

[@CpawsMusic]

Yes. You need a USB 3.0 port :)

[@victoidd]

how can I hear the console audio

[@CpawsMusic]

go to the audio source in the audio mixer and set it to monitor and output

[@itsmalvinfps7533]

I have a question. So I also have an Elgato HD60 S. Im trying to stream through my xbox on slim. The only problem I have is capturing my own audio and I also want game chat too. I got everything else setup on streamlabs OBS. Just need to figure out the audio

[@CpawsMusic]

You should be able to capture game chat if you set your xbox audio settings to come out of both your headset and speakers. Sometimes theres additional audio settings you need to tweak with inside the game as well.

[@rainyatsu4588]

I have sound alerts through my Streamlabs too. How do I make it so my sound alerts are heard by my viewers along side my capture card audio, with out the capture card audio being echoed?

[@CpawsMusic]

It should just happen automatically since they're two separate audio tracks :)

[@LeChapeauMusic]

Oh I should had clicked "I'm a PC gamer" but I didn't even know what a capture card is... lmao

[@CpawsMusic]

😂

[@alexdeltierro8122]

This legendary strikes again!! Ty bro!🥳👍🏼😎

[@CpawsMusic]

Anytime my man! :D

[@zacharyrivera3924]

I did this and It was stuck on initializing, I was just on customer support for like 3 hours trying to get this fixed and am stumped.

[@zacharyrivera3924]

He also said that my monitor needed to be set to 60fps because thats all the capture card could handle, is that the case? Can I not still have my monitor at 240 but only record it at 60fps? I have it like you were the hdmi is plugged in separately going into the capture card while I have a d port going to the monitor

[@CpawsMusic]

@@zacharyrivera3924 Weird... honestly I'm not sure on that. But if someone else knows in the comments, feel free to chime in!

[@crazyy_strategyz5441]

So I've just bought the elgato 1060 x but I'm being told that I need a elgato cable link pro for gameplay audio and I need a second mic for stream to hear my voice I'm trying to stream from my ps5

[@CpawsMusic]

This should clear things up: www.reddit.com/r/elgato/comments/ua8fh0/do_i_need_chat_link_to_stream_or_record/

[@0megaWarrior]

I tried doing this but my capture is just a black screen. Any suggestions?

[@CpawsMusic]

Are you using a 3.0 USB port?

[@0megaWarrior]

@@CpawsMusic I actually figured it out. Had to reset the software. Thank you anyway though!

[@CpawsMusic]

No sweat! Thanks for sharing the fix :)

[@oneeyegamr]

I just bought the Bluetooth Xbox mic Will that work on a Microsoft laptop

[@CpawsMusic]

I'm not 100% sure, you'll have to check the reviews online

[@Willi.fitteds]

The game is not popping up on my laptop which is where I’m streaming from

[@CpawsMusic]

Do you have everything plugged in correctly? Do you have another capture going at the same time in another software?

[@infinategamer9753]

Hi, sorry if this is bothering you but I have an issue with the hardware setup. My monitor only seems to have 1 HDMI port, which is being used for the PC. Are there any workarounds to this?

[@CpawsMusic]

You could use another monitor or TV to display your console gameplay

[@infinategamer9753]

@@CpawsMusic I don't have the space for one currently, but I appreciate it! Thank you

[@infinategamer9753]

Further update: i got it to work using an HDMI selector. Can't thank you enough

[@cursedmessiah_x9497]

good video! i'm using an hd60s+, im experiencing game audio issues still, stutters or audio drops in and out. cant quite figure out whats wrong, this hd60s+ doesnt use drivers so idk if thats why nothing seems to 100% match what you and others do in streamlabs. any idea? thanks

[@CpawsMusic]

I'd reach out to Elgato's support, they can probably pinpoint it better for ya than me :) www.elgato.com/en/contact

[@roguelation]

do you think you could help me?

[@PrettiNReckless]

Ok, i set everything up but i'm having the issue of getting my ps4 audio to play through obs.. am I doing something wrong??

[@CpawsMusic]

Make sure the Elgato Audio isn't muted or anything when you add the video input capture

[@xxelcacomaloxx21]

Hey, I don't know if anyone else is having this issue, but I can't seem to figure it out. So, I have done everything from the video but every time I plug in my headset to my controller. There is no audio coming from my El Gato. And I tried to plug in the El Gato chat link too, but nothing seems to work. The only thing that works is if I changed the output device to the TV.

[@CpawsMusic]

not sure for that, but I'd recommend reaching out to elgatos support team and they'll have an answer for ya!

[@Nomii.Senapii]

Im having the same issue did you ever get it figured out

[@Qutoad]

Does it work on Mac?

[@CpawsMusic]

help.elgato.com/hc/en-us/articles/360028229511-Elgato-Game-Capture-HD60-S-and-OS-X-software

[@zx6ry]

1:55 my capture card never comes up here, any way you can help ? :/

[@CpawsMusic]

Are you using a USB 3.0 Port?

[@zx6ry]

yessir, usb 3.0 to my usb adapter, to my macbook

[@Asakedia]

So I got it pretty much I think. What about hearing the game for yourself? Will the xbox/other consoles audio be outputted directly from your PC? Streaming with headphones on all the time and I don't want my mic picking up the sounds from my monitor or even alerts. How does that part work out?

[@CpawsMusic]

All console audio should go through the capture card. If you want to hear it through your headphones via your pc. You can try going into the slobs advanced audio settings in the mixer, finding the capture card audio and click monitor but dont output. That'll make it so you can hear it without giving stream an echo.

[@Asakedia]

@@CpawsMusic you're an absolute LEGEND!!!!

[@CpawsMusic]

Haha no problem homie!

[@thelondonlolTV]

I know play my cursed dragon in defense mode! …. You have activated my new subscriber card! xD

[@CpawsMusic]

Ayy!!

[@TKS_MercerGaming]

When i do this. The ps4 screen on streamlabs lags sooo much! Any tips to get it to run smoother?

[@CpawsMusic]

Which capture card are you using?

[@TKS_MercerGaming]

@@CpawsMusic Elgato Game Capture HD

[@CpawsMusic]

@@TKS_MercerGaming You'll want to get the HD60S or any recent model with the instant game view feature :)

[@SureAce]

How do I do it if my headset is a USB headset and I want to be able to talk in game as well

[@CpawsMusic]

I'm actually not sure on that one. But this might be a good place to start: kzbin.info/www/bejne/m4GQqGeoodlpZ9U

[@aaronclark5381]

Hey mate, i have it all set up to stream. but lets say i want to take a clip out of that stream. Where does it record? or how do i record what i am streaming?

[@CpawsMusic]

Just hit the REC button next to the go live button and it'll store your files locally on your computer :)

[@aaronclark5381]

@@CpawsMusic thank you, also playing on a PC my fps went down to 30 usually I play at 120 is there anyway to counter that?

[@diedguy7148]

Hello mate just got a question I have done everything that u done But for some reason when I go to the video capture device part And select device it won’t pop up my capture card HD60 S Idk if im doing something wrong But pls help mate

[@CpawsMusic]

Are you plugging it into a usb 3.0 port?

[@diedguy7148]

@@CpawsMusic when I got the capture card It came with one and that what I’m using to connect to my computer

[@CpawsMusic]

@@diedguy7148 I mean is your usb port on your computer a USB 3.0 port? It's different than a usb 2.0 port. Usually the 3.0 ports are blue

[@diedguy7148]

@@CpawsMusic yes they r usb 3

[@CpawsMusic]

@@diedguy7148 Do you see it listed on the device drop down list?

[@darrentj94]

Set up capture card but no audio is coming out HELP 😂

[@CpawsMusic]

double click the video capture device source and enable that custom/control audio button, then go to audio mixer > advanced audio properties > output and monitor

[@darrentj94]

@@CpawsMusic absolute LEGEND 😍

[@durr822]

When I stream from streamlabs my frames was dropping consistently I changed it to performance mode and I changed to "Dynamically change bitrate when dropping frames while streaming” and it still was dropping frames I have a “Mac Pro computer”

[@CpawsMusic]

What internet speed do you have after running a speed test?

[@Idksomerandomhandle]

When I go to video device capture I see Game capture hd60 X (I have the X not the S) but all it shows is a black screen. I can send a link to an image if necessary, any help is appreciated

[@CpawsMusic]

Do you have it open in another software like elgato game capture at the same time?

[@Idksomerandomhandle]

@@CpawsMusic I didnt think so but since I swapped to obs instead of streamlabs it has worked

[@CpawsMusic]

@@Idksomerandomhandle Weird, but glad it works now!

[@ch33zyburrito36]

@@Idksomerandomhandle I’m having the same issue and I can’t even download obs on my Mac because it’s not compatible with the os even though it’s the newest one... Ffs

[@cristiangonzalez4133]

I need help how can I make my videos look better

[@CpawsMusic]

Turn up your bitrate :)

[@NukemNikki]

How do you capture your parties audio as well?

[@CpawsMusic]

Hey Fawn! Which console are you trying to capture party audio from?

[@TheRealWymie]

I’m wondering the same I’m on ps5

[@mrtexastaco7047]

I do that first thing my elgato doesn’t come out

[@CpawsMusic]

make sure you don't have the elgato software open at the same time you're adding it to streamlabs

[@OfficialGabeLive]

my stream lags kinda bad! is it the hdmi? or my dell laptop? or something els maybe?

[@CpawsMusic]

It could be your internet if it's just your stream! Do a speedtest and watch my video on the best streamlabs obs settings to try a fix the issue :)

[@OfficialGabeLive]

@@CpawsMusicYea! it’s just the stream and I did watch the video and need to mess around more with settings. but I was wondering if a Ethernet cable would help/work???

[@OfficialGabeLive]

@@CpawsMusic and thank you

[@CpawsMusic]

@@OfficialGabeLive An ethernet cable is always a great first place to start! After doing that do a speedtest to check your internet strength to see what quality your stream can handle :)

[@macawagenius2592]

Yo after I record my videos don't look clear like 720p how do I fix this despite it saying it on 1080p. While recording it looks fine it Just when I finish and look at it that it look bad.

[@CpawsMusic]

Make sure you have the best recording settings :) kzbin.info/www/bejne/Z3LLfZuoZceGaNk

[@mewmewike2]

I hate to be a bother, but does all of this work the same with the HD60X?

[@CpawsMusic]

Yup!

[@MrsCornbread]

THANK YOU SO MUCH!!!!!!!

[@CpawsMusic]

You're very welcome :)

[@carlitodidthat]

When i add the capture card it finds it but the screen on slobs is just black its not the same as my console can u help?

[@carlitodidthat]

Fixed i was using usb c to usb c but switched to usb 3 now its perf

[@CpawsMusic]

Glad you were able to fix it! :)

[@JBriscoee__]

When I click on “add source” the capture card doesn’t appear. Even when I click on the drop down after it’s still not there for some reason

[@CpawsMusic]

I'd make sure you have all the drivers installed for your capture card and replug/restart your computer. then make sure your do add source>video capture device> then your capture card :)

[@stzymxnkey]

I have a question, so I’m gonna try using my macbook to do this, I don’t know if it will be good and i’m assuming it won’t but can it hear my audio if I’m talking through my xbox headset or do I need to get a mic?

[@CpawsMusic]

You'll likely need a usb mic

[@stzymxnkey]

@@CpawsMusic Aw man, ok thanks

[@stzymxnkey]

@@CpawsMusic The quality will likely be bad though right? Since I’ll be trying it with a macbook

[@CpawsMusic]

@@stzymxnkey It really depends on the specs. But I think you might need an adapter or something for using the elgato with a mac, I forget.

[@stzymxnkey]

@@CpawsMusic I do have an adapter, atleast i’m thinking what your thinking but i just wanted to know if it was good but i’ll check because usually when I use the elgato app on the desktop I always now get a problem where the screen is bouncing up a little

[@ebony_xoxo7742]

I have a important question. Does the elgato requirements actually matter seeing though we are not actually going live on the card im going live on streamlabs. and does this help with the lag b/c with the built in streaming soft wear I lag

[@CpawsMusic]

The elgato team should be able to answer those :) www.elgato.com/en/contact

[@DeadRosesofficialYT]

I did this for my pc and it looks really blurry

[@CpawsMusic]

That's weird. Maybe try messing with the resolution or maybe your computer isn't strong enough to handle it?

[@FoleyFadez]

so when i do this on my elgato software it’s working i can see my screen but when i add it to stream labs it’s just black how can i fix this?

[@FoleyFadez]

Please help me idk what happened it was working and now it’s not

[@CpawsMusic]

@@FoleyFadez Are you adding the capture card as a Video Input Device in Streamlabs? Also if you're using the Elgato Software to view the game, you can use a window capture in Streamlabs OBS of the Elgato Software as a workaround.

[@FoleyFadez]

@@CpawsMusic yeah i was adding it as a video input device and it was just a black screen, i was trying to put my xbox on 120hz and i had the hd60s and it was just setting it back to 60 so i figured out i need the + but when i was playing around with the hz on the xbox it made the screen black and now w the plus it’s still black

[@FoleyFadez]

is there a way to not have the bar on the bottom of the elgato software when i use the window capture

[@CpawsMusic]

@@FoleyFadez You should be able to right click the elgato software window where the game is and click full screen I believe.

[@Ruthite]

Hello, so I have added the Elgato Capture Card as a video capture device. I am getting a screen that says "The device is in use by another application. Any idea how to fix this?

[@CpawsMusic]

Do you have it open in any other applications when you try adding it?

[@wickedout2010]

Thank you!

[@CpawsMusic]

Thanks for watching homie! :)

[@diashotgaming3180]

HELLO IM STREAMING ON pS5 USING MY ELGATO HD20S IT WORKS FINE UNTIL MY MIC GETS PLUGGED IN AND THEN THE AUDIO STOPS WORKING PUT WORKING AGAIN WHEN I UNPLUG THE MIC

[@diashotgaming3180]

SORRY hd60 S

[@CpawsMusic]

@@diashotgaming3180 Are you plugging the mic into the Xbox, Computer or Elgato?

[@diashotgaming3180]

@@CpawsMusic yea it plugged into to the ps5 and the elgato

[@diashotgaming3180]

i have the chat link

[@CpawsMusic]

@@diashotgaming3180 Try taking a look here and see if any of this fixes it (help.elgato.com/hc/en-us/articles/360041852811-Troubleshooting-No-Game-Sound-Is-Being-Captured) and if nothing fixes it then hit the Contact Us button in the top right corner and they should be able to help! :)

[@Mad_Haddie]

but how do you play on that tiny screen in stream labs ?? And how to you hear your game sound? I'm so confused and I swear its going to be something super damn simple... >.

[@CpawsMusic]

You can connect the HDMI Out from the capture card to a TV so that way you can play on a full screen TV. The game sound should automatically get sent to streamlabs when you connect your capture card :)

[@delicour3720]

Hi, does it lag or is the quality better with a capture card? I tried using ps remote play with streamlabs to stream from my ps4 but oh my god, even though my internet is great, the lag was severe!

[@CpawsMusic]

The quality should be 1080p/4k depending on which capture card you buy and there should be near-instant gameplay for the HD60S/+. But you have to make sure that your PC & Internet can handle it :)

[@roll-of-the-cinnamon-variety]

Hey, I did all of the steps but it just doesn't show the video in Streamlabs despite the HD60 source being selected and not hidden, what could be wrong? Also can we switch our monitor input to show the actual signal that is coming in from the card, or do we have to play off of the elgato capture software window (which has a border and isn't very nice to look at on stream)? I've been running in circles for hours tryna troubleshoot but no luck :/

[@CpawsMusic]

Are you using a usb 3.0 port?

[@roll-of-the-cinnamon-variety]

@@CpawsMusic yup 👍

[@CpawsMusic]

@@roll-of-the-cinnamon-variety Do you maybe have another instance of the game capture running at the same time like in the elgato software?

[@roll-of-the-cinnamon-variety]

@@CpawsMusic omg that was it! thank you so much everything works perfect now

[@CpawsMusic]

@@roll-of-the-cinnamon-variety no problem homie :)

[@kirat4u84]

I haven’t seen a KZbin replying everyone for help. You are precious bruh!!! I am coming soon for help😂. Thanks in advance

[@CpawsMusic]

I gotchu fam :)

[@brya262]

Unless my shit is bugged, you have to have the Elgato Capture running too and it slows my stream down too much having both open 😭😭

[@CpawsMusic]

If you use a video input capture then you shouldn't have to have the elgato game capture software running :)

[@nandonis]

My Streamlabs screen just stays black

[@CpawsMusic]

Make sure everything is setup properly

[@bellamarin6005]

what if i don’t have a usb 3.0?

[@CpawsMusic]

Hey Bella! Then you can't use the capture card in the video. You can see if you can find one that works with usb 2.0. But I can't vouch for it.

[@bellamarin6005]

@@CpawsMusic well that’s annoying lol cuz i have the capture card and i’m trying to use an apple laptop what if i got an adapter?

[@CpawsMusic]

@@bellamarin6005 I'm not 100% sure on that since it relies on the capture card and laptop's hardware capabilities. I would reach out to Elgato Customer support with that question!

[@bellamarin6005]

@@CpawsMusic okay thank you !

[@CpawsMusic]

@@bellamarin6005 no prob! good luck :)

[@kaizokuoneo2954]

Shout out to dis dude

[@CpawsMusic]

Ayy much love!!

[@carlitodidthat]

I want to use game chat on console and be able to use my headset mic while its connected to my controller so that my teammates. Is this possible? Or do u know any other way?

[@CpawsMusic]

You might be able to accomplish that by setting your console audio to come out of both your headset and your speakers. So that way the game chat should be added to the line that the capture card records on! Some games might also have additional in-game audio settings you might need to mess with. At least thats what I would try :)

[@carlitodidthat]

@@CpawsMusic i just bought the elgato cable that goes into the card 3.5mm port and that fixes it ty tho

[@CpawsMusic]

@@carlitodidthat No prob! :)

[@roguemando-290]

Did you figure it out

[@carlitodidthat]

@@roguemando-290 elgato chatlink cable but then i couldnt hear my stream alerts unless i put it thru my speakers. Lmk if u find a better way

[@TheRealFright]

So I went to try this because I’ve been having issues I set everything up correctly each time and still a black screen rip, it’s coming up on my Xbox just not my Streamlabs or obs? I tried unplugging it and plugging it back in white lights came up and then a red light flashed , anyone know a fix for this issue ?

[@CpawsMusic]

Are you plugging it into a USB 3.0 port? Also do you have the video capture open in any other software than streamlabs obs?

[@TheRealFright]

@@CpawsMusic how can you tell about 3.0 and 2.0 and I tried it on obs as well same issue I’m not too sure to be honest

[@CpawsMusic]

@@TheRealFright Usually you can tell if it's 3.0 if it's blue. Otherwise you can check the make and model of your computer and look at the specs online to see :)

[@TheRealFright]

@@CpawsMusic so if it’s 2 my el gato is useless basically 😂

[@CpawsMusic]

@@TheRealFright That specific model of the elgato only runs with 3.0 usb ports, but there's other capture cards out there that use 2.0, but I don't have any recommendations since USB 3.0 is the standard on most computers/laptops within the last several years

[@simpleguy86]

I seem to keep getting audio doubling when i try to stream, is there a discord or something where i can message someone about what may be wrong? I should add I am autistic so having stuff stick when I try and learn it is sometimes not easy for me.

[@CpawsMusic]

Try reaching out to the elgato team and they can help ya :) www.elgato.com/en/contact

[@Nine05mafiA__ttv]

And I have no sound

[@CpawsMusic]

Double click on the video capture device source and enable "custom/control audio"

[@ssj3nikoli302]

My favorite game is Lunar Silver Star Story on the original PS, l love Classic RPG's

[@CpawsMusic]

Great choice! I've heard good things about that one :)

[@velrisa_]

dude thankyou so much i count figure thi sout for the life of me XD

[@CpawsMusic]

I gotchu fam :)

[@Globalleaks115]

Noww i just need my gameplay to show back up on my TV because the computer screen is now on it!

[@CpawsMusic]

Do you have it setup correctly?

[@Globalleaks115]

@@CpawsMusic Yea but i have 1 TV i was told that i need 2 monitors, is it a way to set it up without 2 monitors.

[@CpawsMusic]

@@Globalleaks115 It's not ideal, but if you only have 1 monitor, you could connect the console to the capture card and then the capture card to your pc, then use a video capture device source and play off of that Streamlabs capture. Ideally, you're going to want 1 tv + 1 monitor or 2 monitors.

[@Globalleaks115]

@@CpawsMusic Okay cool thank you, are you a streamer?

[@TheCrandleChannel]

Every person says , “just click the source/where your gato should pop up “ my shit is not popping up ! At all I’m so mad and tired of trouble shooting

[@CpawsMusic]

Make sure you're using the USB cable they provided you, also make sure it's not running in any other capture software like the elgato software at the same time

[@xisaiahx1603]

The legend of zelda ocarina of time are paper mario

[@CpawsMusic]

Heck yeah! Both of those are bangers!!

[@roguelation]

i will litteraly pay you to personally help me bro 😭 i cant get it working ive been trying so many things for almost 3 hours now

[@CpawsMusic]

Are you getting a black screen or which part are you having difficulty with?

[@roguelation]

@@CpawsMusic i cant get the el gato to pick up audio, my xbox settings are all correct, i followed all steps ive seen in articles online or youtube vids, i just dont know whats wrong with it but it picks up like the screen, jus no audio

[@CpawsMusic]

double click on the video capture device source in streamlabs/obs and enable the control audio option @@roguelation

[@roguelation]

@@CpawsMusic i dont see i, i do see “use custom audio device” tho

[@CpawsMusic]

@@roguelation yeah that's the one

[@benjaminimre8300]

It’s not working for me it’s a black screen i checked everything and I can’t find the issue pls help

[@CpawsMusic]

Are you sure you're using a USB 3.0 Port?

[@Asakedia]

Kingdom Hearts 2 (Final Mix)

[@CpawsMusic]

Great pick!!

[@KillerFlame226]

It’s very confusing but thank you for the help

[@CpawsMusic]

Just gotta take it little by little and you'll slowly get it :)

[@kinterko7869]

Persona 5

[@CpawsMusic]

I've only heard great things about that game! Even if they were from you 😂