HP OfficeJet Pro 6978 8025 Color Missing - Unclog 6900 8020 Printers

[@wrpingel3821]

Thank you. The Cyan color was missing on my HP6978. I followed these steps and the color came back on the fifth cleaning. I thought I was going to have to buy a new printer. But Kevin came to the rescue.

[@lisej788]

I was thinking I was going to have to buy a new printer. Running the "cleaning" 3 times worked like a charm! Thank you!

[@drferryporsche]

the caller had the exact problem as me (except only black worked, all colors are clogged, and I actually have a 6978)! thank you so much for uploading this video!

[@earthspirit8]

Thank you for this!! I have been trying to find a reputable company with a video and that I can trust on how to unclog my printer head for hp 6978. I just ordered the cleaning kit and wetter solution! 🙂 Thank you Kevin!

[@juanitaconner9964]

Thank you! This worked for me after the second cleaning

[@stevenb.5371]

Thanks Kevin. I've been test printing for a day and finally the cyan is showing up very lightly but it's a new cart so keeping fingers crossed it comes back normal.

[@ozzDeveveloperOpenForWork]

did it work for you? my colors are really light

[@jeronimomurruni]

I love this channel, thank you for sharing this knowledge to us!

[@BCHTechnologies]

You are welcome!

[@melissam.1579]

IT WORKS !!!!!! Thank you so much for your help. I was so desperate . Thank you SOOO MUCH . I search everywhere . After the 6th time , blue is printing again . I want to cry. Thank you again

[@annasemillano]

May I asked what did you do to get blue again? I did fhe paper towel method and still not working. :(

[@melissam.1579]

@@annasemillano I did the first method with the cleaning 3 times wait 1h do it again and wait 1 day and do the same . I know it can be frustrating. Good luck 🍀

[@BCHTechnologies]

Glad I could help. It's awsome!

[@annemarieharris9726]

Hello, my problem is the clogged cyan but I have another problem, there is an ink spill where the ink tray is at rest, on the right side. My printer is only 5 years old, it is from the HP 6978 series. Is it better to replace it, what should I do? THANKS.

[@iserod2206]

Perhaps I waited too long as I'd been without the ability to print blue and therefore no colors for ALMOST 1 YEAR, so we just resorted to printing only in black ink. Now, I've finally researched/decided to try this remedy before buying a new printer. Unfortunately, even after 4 of these deep cleaning attempts as well as sliding the printheads over wet paper towel pads and running an enormous amount of Clean Printhead cycles, and working on this for about 5 days, the blue just won't print! The blue doesn't even show up at all, the cartridge report states it's almost empty, but I weighed it and it's actually the FULLEST color cartridge, and again it's new. At this point, is it possible that it's a technical issue and not mechanical, since it's computer can't detect/read ink even though it's a full cartridge? I heard you state in your video you've been able to revive printers that have been unused for years, but I'm starting to lose hope. Can you help? Thank you for your excellent, well-explained video I've learned a lot already!

[@dalial1348]

amazing! worked so well. thank you!

[@alwayslearningalwayssaving5522]

What a great video!! Question tho, what if the colors are looking like its mixing together? My final green box has a strip of yellow through it that won't stop. Im still working on the full cleaning from your video though. Maybe it will go away?

[@maryleung3058]

Hi Kevin, I have just replaced the new black ink cartridge to my printer, but can't print anything in black. I don't have the printer maintenance function for my HP Office Jet Pro 6978. Can you please give help me, thanks.

[@muskin717]

Put new carts in says ( the indicated cartridges are not communicating correctly with the printer) please help!

[@valentinguz]

Soooo good thank you soo much!!

[@robertshreffler6155]

5:22 Weight of full cartridge 25g I knew I heard this and it's been hard to find. Very good information so I've noted for the masses. If Kevin or someone else knows, please reply: HOW MUCH DOES EMPTY WEIGH? Or, how low before must refill?

[@BCHTechnologies]

Thanks for subscribing! I think the dry is 19 to 20.

[@robertshreffler6155]

@@BCHTechnologies that seems right. I got 2 down to 18g, so that is probably damaging to the sponge inside

[@citlalicortes495]

Hello Kevin, I have tried this multiple times but still magenta is not printing. Not sure what to do now. Any suggestions??

[@janinesmice5225]

Super helpful-thanks

[@alwayslearningalwayssaving5522]

Does anyone know why it needs to wait an hour between the cleanings? Like what is the concept behind that? TY

[@carolyncheriyan2578]

I am brainstorming this right now too. I was thinking the same thing

[@trulymeparker]

To allow air to evacuate and move out of the print head

[@BenedickHoward]

Hey Kevin, Great video. Need to buy a new printer, what do you recommend. I've bought Epson in the past.

[@BCHTechnologies]

I will go with Epson EcoTank series. Canon and HP are bubblejets and their printheads aren't suitable for tanks.

[@BenedickHoward]

@@BCHTechnologies several on ebay. Is the 2803 model ok?

[@BCHTechnologies]

Sort of. Is ADF (automatic document feeder) important to you? The ET-2803 doesn't have it.

[@BenedickHoward]

@@BCHTechnologies oops, glad I asked, yes I'll need that

[@BCHTechnologies]

This one is pretty good (with ADF): www.target.com/p/ecotank-et-4800-all-in-one-color-inkjet-printer-scanner-copier-white/-/A-82735181#lnk=sametab

[@anniealves6764]

Omg too much sh1