Husqvarna 465 Needs Carb...Or Does it?

[@kellysemaka996]

I'm a mechanic at an auto dealership. I know what your saying about work orders getting written up wrong. Happens all the time & lots of time gets wasted diagnosing the wrongly wrote up complaint. Love the content - keep up the good work.

[@TheGreasyShopRag]

Thanks for watching!

[@jeffreyullmer2831]

I agree with your "if I tested every unit". I sincerely like your methods of looking at the repair order first. Then your methods of diagnosing! keep it up scott!

[@TheGreasyShopRag]

Thanks for watching!

[@MarkOxley-vo3kq]

Yup with what you had to go on you did what you had to, and there were codes to check too so there ya go. Good job!

[@TheGreasyShopRag]

Thanks for watching!

[@darrenoftheNorth]

You also found water. If you didnt bother checking he would have got it back and it would have ran poorly then he would have brought it back, thrown it out, or took to someone else. You have to take a half hour regardless of findings in order to be thorough.

[@TheGreasyShopRag]

Thats true. Thanks.

[@gregorywatt863]

Hey Scott watching from Ontario Canada, really enjoy your content!!!! Simple and straight to the point! Much appreciated. Also your “ Bullshit Button “ is hilarious need to use it more!!!!😂😂 Thanks again.

[@TheGreasyShopRag]

I need to bring back the BS button for sure. Thanks for watching!

[@Chucky-b7v]

Once again Scott, a great fix 👍🏼. Ethanol is a two strokes enemy. The customer will mostly try and explain their way out of the situation, but the honest one will thank you because of their sill mistakes. You done the right thing Scott and followed procedures.

[@TheGreasyShopRag]

Thanks again!

[@magnuslindvall]

I hear you. I run into the same problem when I’m servicing.

[@TheGreasyShopRag]

Its funny because today I got a work order with a hand written letter from the customer about the problem. It'll come up in a future video.

[@EricChmelarsky]

First off, never believe what the customer tells you. Second, give the starter rope one pull just to see what happens. Third, similar situation happened to me. Friend brings me a saw he cannot start, says engine may be locked up. The chain was not on the sprocket, was wedged between the sprocket and washer.

[@TheGreasyShopRag]

All good advice. Thanks for watching!

[@DeLaLosPedros]

It's customer fault nowadays for explaining to the shop what's wrong explicitly so no unnecessary repairs won't happen. Basically if customer says I want my product be as good as new,shop can trash the old sell a new saw to customer🤣 Parts and labor costs so much nowadays that everyone must pay attention in these situations. Thanks for the video, another relaxed piece❤️‍🔥👍

[@TheGreasyShopRag]

I get customers that request certain things fixed and certain things left alone. I'm fine with that. Customers diagnosing a problem usually doesn't work out well. Thanks for watching!

[@DeLaLosPedros]

@@TheGreasyShopRag great attitude 👍❤️‍🔥 it's awesome to see these videos overseas 🙏

[@TheGreasyShopRag]

@@DeLaLosPedros Thanks for watching!

[@donbuerk880]

Regardless of what I think the problem is, I always remove the bar and chain first just because they are cumbersome and in the way. In this case, doing that alone would have revealed that the drive tangs were not in the rim sprocket.

[@TheGreasyShopRag]

I've been giving that some thought. Even if they don't request chain sharpening, I sometimes have to sharpen it just to load test the saw in wood. BUT, if I remove the bar, look in the tank then look in the cylinder and find it scored, I'll just have to put the bar back on. I don't think there is one diagnostic procedure that will be efficient for all situations.

[@johnclarke8180]

You fixed an issue that had the possibility of damaging the saw. I, as an owner, need to know if I have a bad fuel mix. I would gladly pay the extra for the fix and knowledge.

[@johnclarke8180]

Chances are Scott, like me, all my 2 strokes share the same mixture. If I have water in one, then chances are, it's in all my equipment.

[@TheGreasyShopRag]

Ya I kinda split that cost with the owner and he was ok with it.

[@steveriggenbach90]

I wish I had a basic reader like they do for cars, at least I can get you in the state, but maybe not the city.

[@TheGreasyShopRag]

As a consumer it would be nice if I knew if there was an error code in the saw.

[@tedneitzel]

465 rancher Autotune thats crazy! Learn something new everyday! Id of done what you did far as procedure.

[@TheGreasyShopRag]

Ya its not a model we stock so this was a first for me.

[@phillipdean9879]

You’ll never win, your the mechanic…ask me how I know! 🇦🇺🍺🍺

[@TheGreasyShopRag]

Thanks for watching!

[@MikeB-q7w]

Did customer get charged for carb,fuel checks

[@TheGreasyShopRag]

I discussed the situation with the customer and we agreed that because there was water in the fuel and the error codes justified some further investigation that he would pay some of it but I didn't charge him for the entire amount of time.

[@LeeGuy-jd1ho]

Test run to verify concern

[@TheGreasyShopRag]

Thats certainly the right answer if time isn't a concern.I'm not saying i never test run equipment, I just dont do it often. Thanks for the comment.

[@MikeB-q7w]

Have cust. Write brief description in repair order box.

[@TheGreasyShopRag]

Its done on a cumputer and that wouldn't be practical. If it were a more common problem we would have to do something different.

[@rooster3019]

I like your way. You had a red herring service report, and the computer was no great help. Check the fuel first and that gave you info you had to have, "clutch" or nor. Checking the cylinder via plug hole is no controversy, Dirty water/gas means micro screen has to be checked, either way. Now, the chain hanging out on the edge of the cog happens on occasion with that design; you put it in the grooves, but it slips out if the bar wiggles as you place the cover. Happened to me the first time I chained mine. If he gunned it too much with that condition, the clutch may be worn.

[@TheGreasyShopRag]

Ya I don't think its worth changing my pattern unless I start running into more issues. A complete inspection and test run would eliminate a lot of questions but it might also create more.

[@academicmailbox7798]

​@@TheGreasyShopRag Is the 465 running a .325 pitch chain? Or is it 3/8 inch pitch. I've found adding for example a slightly longer 18 inch Oregon bar on my Husq 550, all sorts of things happen with how chain sits on sprocket with those smaller saws (like you change 20, 24, 28 inch bar and chain with larger model saws and 3/8 inch chain, none of this). I'm new to the .325 inch pitch equipment, and I find that chain, clutch, sprocket and side plate deal all a bit questionable). And even more frustrating, I run a fifteen inch bar and chain in .325 inch and rarely get as much issue. Now one can have problems with chains tensioned too tight in the 50cc saw, with those narrow kerf chains in the .325 pitch, and I pay way more attention to chain tension in smaller power saws than with saws with bigger engine. I just question what's happening with .325 inch smaller chains around that entire clutch area. Yeah, these smaller saws could be in great condition and still it's easy I think to run the small saws with even too much chain tension, and do something to the clutch and sprocket area of 'em. I know the 435 and 550, not the 465. And I know 365 saws very well. I've studied the 562 a good deal, the 465 tool I'd have to look up. Haven't seen what kind of bar and chain it ships out with stock. The whole side plate area with smaller Husq tools, I could anticipate things going wrong. It's too easy to run them without chain being seated right. Something it's harder to do with larger saws.

[@TheGreasyShopRag]

@@academicmailbox7798 Thanks for your comment. Its a 3/8 chain. I don't think Husky offers .325 on anything bigger than 50cc.

[@academicmailbox7798]

​@@TheGreasyShopRagCheck that out, someone else mentioned the 465 is a Rancher model (I have picked up that saw and placed it back down on shelf in dealer occassionally). The reason? To pick up the saw, was I think it's one of those models that runs both, 3/8 inch chain 'and' .325 inch (so if you want a narrower cut into timber sawn for whatever reason, you still have option to put .325 bar and chain on it). The reason I never actually bought a Rancher was weight. Yes the saw can run .325 chain, and has plenty power as a tool. However the Rancher also weighs as much as a 365 saw, and I already run those saws. That's how I ended up with the 550 Husq instead, a powerful tool and purpose made for .325 chain. Here's the thing though, I've also changed opinion on this. The 550 is lighter, and I wanted to have option of a good light saw at times. But listen to Donny Walker on the 550 and even 562, these are saws that because they don't have as much power as sometimes needed, guys force the saws to try and do the work they're trying to do (as human beings we like having it both ways, comfort, convenience and no compromise on lack of power). What happens? Various things on these smaller saws are forced into destruction by their users a lot more, than with the larger heavier tools. Guys might be running dull chain etc. And if the saw accepts two pitch spec's as some Rancher models do, even new tools can get forced to do jobs they're not able for. It would be very easy to over-push a 550. Too easy in fact. And even worse where chain, bar is too tight (with small saws sometimes bar heats up, expands and tightens chain, on larger saws the chain heats up abd gets loose). So I'm having to learn all of this stuff about the smaller tool which doesn't happen on the heavier equipment.

[@TheGreasyShopRag]

@@academicmailbox7798 The 465 uses a large mount bar and I'm pretty sure those only come in 3/8. The 455 and 460 use a small mount 3/8. This 465 is what the 455 and 460 should be in my opinion.

[@wizardsofwisconsin7400]

As an auto tech who “reads work orders” every day, there are two problems that exist here. First, the chain was put on wrong because the owner was “in a hurry”. They don’t get put on wrong if time is taken to check the operation. The saw basically got shoveled out of the customers vehicle as fast as possible and he ran away without a complete explanation of what he was experiencing because he was apparently “in a hurry” again. 2 strikes against the customer that are evident by the actions he took in the bad install of the chain and giving very little backstory. That’s the first problem. Second problem is the almost non-existent information obtained by the employee who received the saw. IF the customer seemed like they were in a hurry, and the intake employee seemed to think so, NO work should have occurred as NO R.O. should have even been generated until further communication could be had with the customer to obtain a complete story as to why the saw was there. YOU, as the technician, have no responsibility to do anything but investigate what is described. How can you? The old saying “when you hear hoofbeats, don’t think Zebra” applies here. Your diagnostic process has to start somewhere, and in a potential fuel delivery issue on a small engine, especially saws which are NOTORIOUS for sitting for extended periods of time, my eyeballs are in the tank first. Because you DID see something abnormal, the next logical place to look is the carb, and for how many running issues on saws caused by the carb, that’s next. If you are going to doubt every R.O. that you see and look for other things before getting to the process, it’s an eventual waste of time. Would trying to start it first help in this instance? Doubtful. What was in the bottom of the tank would’ve gotten sucked up first and it might not have started anyway. When you have a process and it works 98% of the time, don’t change it for the 2%. EVERYBODY gets burned from time to time, and it’s almost ALWAYS from a lack of solid communication.

[@TheGreasyShopRag]

You've summed it up quite well. I think after talking with coworkers that work the front counter, they've become a bit lax with my work orders. I have a good track record for repairs and I think they just assume I'll figure it out. Sometimes its a delicate balance between being a hometown repair shop and a dealership. In the end we need to make the customer happy so they will return.

[@wizardsofwisconsin7400]

@@TheGreasyShopRag Exactly. Having a relatively small pool of customers requires that they are happy, and everything within reason has to be done to make it happen! A steady supply of work is usually a good sign…especially when flat rate or commission is involved! Question if I may…what video editor do you use to get the extra window so you can walk us through the repair after the fact? That’s pretty cool, haven’t seen that before.

[@TheGreasyShopRag]

@@wizardsofwisconsin7400 I use Shotcut. Its a full featured editor and its free. It has the ability to do more things than I would ever need but the support community is big and knowledgable. Every so often you might catch me experimenting with something new just because its easy to learn.

[@wizardsofwisconsin7400]

@@TheGreasyShopRag Awesome, thanks!

[@bobbillock879]

Where do I get one of those pressure testers

[@TheGreasyShopRag]

Its called a Mityvac MV8500

[@steveconroy1614]

Hi Scott, I'm really enjoying your videos. Would you please let me know where you get your long hex/torx bits from. Regards

[@TheGreasyShopRag]

So far the best ones I've found are from Matco but even those wear out early from daily use. To be fair, I use the t25 in 4mm hex bolts all the time and that probably wears them out. I'm always on the search for good 6" torx bits.

[@beplh5242]

Did the error codes go away? Also wtf "check air throttle valve if it sheaves" 5:22

[@TheGreasyShopRag]

I think they are referring to a worn throttle shaft but that seems like a weird way to state that. As for the error codes, they didn't come back during my short test run.

[@KeyserSoze5421]

Scott what model of MityVac do you use? Cheers

[@TheGreasyShopRag]

Mity Vac MV8500. It comes in a nice kit.

[@chrischiampo7647]

I Would and Do A Very Similar Procedure as You I Think The Problem Was The Customer Didn’t Get Asked Enough Questions About What The Issue Was By The Service Writer A Lot of my Service Orders are So Vague Example Customer Says Wont Run Or Wont Start I Go Thru a Very Detailed Order of Diagnosis I Do Pull The Starter Rope a Few Times as My Calibrated Arm Can Base Test Compression If I Feel it’s Marginal Ill Break out the Compression Gauge Then I Pull The Exhaust Too Check For Scoring I’ve Had Severely Scored Pistons That Still Registered 120-125 PSI on my Gauge And if I Went By That Alone I’d Be Fighting a Losing Battle 🥵🥵 I Like You Always Always Check The Fuel and Tank 1st 😀👍🏼 You Did What I Would Have Done Based on The Minimum Amount of Info You Were Given 👍🏼👍🏼

[@TheGreasyShopRag]

Thanks. More questions would be better. I'm told the guy was in a hurry and basically dropped it and ran.

[@TopD90]

I think that if a customer says it needs this or that I'd just ask him to tell me what the symtoms are... But I realize you can't do a face to face with everyone , to bad.

[@TheGreasyShopRag]

You're right. Its not the customers job to diagnose. Tell me what the complaint is and I'll figure the rest out.

[@woolval52]

So what about the clutch? Was it bad? Did you test or replace it? LOL, carb is good!

[@TheGreasyShopRag]

The clutch was fine. He thought it was bad because the chain was pinched along side the rim drive (not in the grooves) and slipped under load.

[@crazyman3157]

Just my 2 cents, Scott you follow the KISS method based on years of experience. You have developed a system of easiest most common issues to the more complicated issues. Either way you slice the bread, you have a great way of passing on years of knowledge and showing how and what works for you and proving it. Keep the great videos coming and passing a Thank You to your boss for allowing you to do these videos as well as you for doing them.

[@TheGreasyShopRag]

Thanks for the comment and thanks for watching!

[@w6qd]

It seems like I'm in the minority here, but I believe the customer and the work order wasn't written correct (why the customer thought he/she/it needed a new clutch because the chain wasn't installed correctly is for another discussion). It seems the majority of your repair videos are associated with carburetor/fuel issues and you found water in the fuel and an incorrect fuel filter, I believe you did the right procedure to internally inspect the carburetor. And to add to your bad luck, the Husqvarna error codes sent you on a wild goose chase. Don't beat yourself up on this one for the ages. My biggest takeaway on this repair was learning the 465 was an autotune saw, go figure.

[@TheGreasyShopRag]

Thanks. We don't see many of this model but I guess I knew it existed.

[@jimhancock5047]

Toss up on run first or diagnose. Either way, the customer has some crap gasoline mix!

[@TheGreasyShopRag]

Agreed.

[@davidvankainen6711]

and here I thought all the autotunes started with 5.

[@TheGreasyShopRag]

Ya its a bit of an odd model.