I had to walk away from My Turo Rental Because it was Unsafe!

[@_Suzuka_Joe]

that thing is clapped

[@ashishpatel350]

It's not even that old 😂and still got turo clapped out

[@rickyphillips695]

@@ashishpatel350right it sad how it looks but that’s what happens anymore

[@kennethpowers8995]

This is why I would never Turo any of my vehicles.

[@lsowner10]

They put shiny tire gel on it though 😂😂😂

[@stojo33]

am i the only one who hates that shit? Tires are not shiny...why would i want it shiny?

[@chaselipari7812]

Turo All star host here: I simply can't believe other hosts could give you a car in horrible condition like that... Turo actually makes sure that we do a inspection on our vehicles and the tires. I think you should report the host and complain that the car is unsafe so they remove it from the platform. He will be hit with a 2000$ fine for having tires like that(faulty inspection).

[@clifbradley]

My mom rented a truck on Turo to haul some furniture away. She tells the guy she needs it to haul stuff. He says it is good to go. A workhorse Dodge 2500 Big Horn. Truck shows up and the bed is trashed. Empty cans, jugs of old milk, trash, cement bags, wood chunks, dirt. Everything. None of the tires natch. Then she went to drive it to the dumpster to clean it out, the truck is in limp mode. Can't exceed 30 mph. The guy accused her of breaking it. He said she started it before the glowplugs were ready. Something he diagnosed over the phone. She got her money back, but it took 2 weeks.

[@HaloHamstur]

If it was a newer model then it didn't have glow plugs

[@nickwest9075]

@@HaloHamsturthat’s what I was about to say

[@ovs4744]

Why rent a truck for moving furniture instead of a van?

[@720chrisp]

@@HaloHamstur 5.9's dont have glow plugs

[@kennethpowers8995]

You don’t need glow plugs for any diesel anyway. All they do is warm the air to help the combustion process happen sooner, but it’s not required to fire up a diesel like spark plugs are for a gasser.

[@onfik]

"The longer you look, the worse it gets"

[@doodmonkey]

That's what she said

[@handsomehi8191]

Today, Mr. Spaghetti finds an im-pasta with some sauce-picious tires!

[@justinfiorentino]

Great video... I went to Iceland 2 years ago, and my rental car back tires blew out for this reason. Thankfully a local mechanic shop helped me and yelled at the rental company to cover it for me. Even until now, I didn't know what to look for. This was very helpful.

[@DayzoIRL]

I also am not a fan of Turo, but I think its funny how you keep renting from them despite such constant bad experiences, lol.

[@speedboy6663]

I guess if you really want to drive exotic cars/performance cars, turo is way cheaper than conventional rental car companies. However, there are risks of renting from turo, which have been demonstrated by Rob several times.

[@hughjanus5518]

They likely pay him.

[@carmichaelree]

He probably does so that a Turo exec finally fixes the business. Which is smart.

[@carmichaelree]

@@hughjanus5518your tinfoil hat is showing

[@ssok4133]

Because he’s cheap AF

[@robertburt8922]

I feel bad for Rob. A majority of his videos are always documenting something negative that has happened to him. I’ve never seen a guy with so much bad luck. I’m looking forward to when something good happens for him.

[@larryescamilla18]

Probably for views, he's making content and money from the negatives too.

[@CarsofGlasgow]

he knows his audience

[@crazymike401]

It’s the only reason I watch lol

[@Fony_turgeson]

people like negaitve things and seeing bad stuff..no one likes good news lol

[@JoeFpoc]

I’ve been a mechanic most my life so i always go over rentals. Rented a U-Haul trailer a few years ago, last one they had and had to fix one of the lights in the back, remove a nail and plug a tire and adjust the tire pressures. 3 were under filled then one was at like 80. So yeah always good to inspect your rentals. With this I would check all the fluids too even though it isn’t your car its just a pain for you to end up stranded due to the oil or antifreeze being low

[@carmichaelree]

Isle of Man Green Metallic is gorgeous.

[@lamarw7757]

To you.

[@richardclarke376]

It really is

[@bikotheanimator6169]

I'm thinking about doing Turo as a business. I just learned about what Turo is two days ago. I had never heard of it before. I'm thinking about doing it someday. I'm searching for job now while dealing with dizziness. I wasted two years going to school for animation. I'm a naturally fast runner and I was fastest guy at my school, but I went to a small school that didn't have sports. The most I've done is work at Pixar as an intern in the Bay Area, I worked at Deck Nine Games, and Brazen animation. Other than that, this career isn't going anywhere. Thousands of layoffs are happening in animation, film, games, and tech fields. Ay-Eye is also taking over.

[@menoseljason]

It’s the Turo fees that did it for me. It’s insane that they charge fees that are just as much as the entire rental. Turo’s making as much money as the Car owners while not putting up any of the liability. The owner uses their own car and pays for the insurance by cutting into their own profits. Not saying it would solve situations like this, but if more car owners were making more of a profit from an increase of users and a higher percentage take home, they’d probably be more likely to take care of routine maintenance more often instead of trying to stretch it like this

[@blanesmith4790]

In the UK you are liable for any vehicle you get in, doesn't matter if you borrow it from a friend, just bought it in a private sale, hired it or bought it from a dealership, you are meant to do a walk around and do certain checks EVERY time you get in a car, expected to check all the lights are working as expected, tires are safe and have good tread, no new chips or cracks in the windscreen and nothing ready to fall off and injure passing pedestrians or cause damage to another vehicle, nobody ever does any of it but it's expected and if you get stopped by VOSA (Vehicle & Operator Services Agency) who do spot checks and your vehicle has a bald tyre for example VOSA can put 3x points on your license (12x and your license is revoked) and up to a £2,500 fine PER TYRE so if you're running 4x bald tyres, straight away license is gone and you could have up to a £10,000 fine!

[@Nalla328]

I’m a host and that’s all on the host. Hosts have to prove the lack of damage. You should report that hosts asap because they don’t meet maintenance standards by a long shot.

[@Blahsheep]

I rented from Turo before but now it's so expensive you might as well just rent from a regular company. And then you don't have to deal with such huge headaches.

[@chadhaire1711]

BULLSHIT..you have never rented jack from TURO....it is up to 60% cheaper on Turo and often get better cars

[@craigallen5092]

Wow. Totally bald tires. Dangerous

[@redademe]

Yup especially for a car that's been on the road for just over a year. Turo renters showed no mercy and looks like every one of them activated the drift mode on the M3.

[@mdogzino]

no shit

[@amillertaco]

So if you wrecked it and the inspector showed up and saw those tires you would be off the hook and that host would be boned. We arnt allowed to send cars out like that. He probably saw the little tread on the outside and assumed. Good job documenting and hopefully you report it to turo so they can delist that car until it's fixed.

[@criticalevent]

Turo is on it's last legs. All these rent your possessions out for extra cash apps are only good for as long as investors are willing to subsidize their financial unsustainability.

[@bwalsh1105]

perfectly said

[@TheCobruhAlienat0r]

How is Turo struggling? The only overheard should be the servers to run the website and a few staff to manage the website. They have no cars to maintain like a traditional car rental company and they don't even need to offer insurance since renters are required to have their own.

[@bwalsh1105]

@@TheCobruhAlienat0r liability insurance for one. When platforms like this are allowed to operate with this little control, the company will be subjected to lawsuits and have to spend more money on advertising to win people back etc. And this is the problem with all most companies that operate in these parameters. They eventually become too big to manage, they become dysfunctional and collapse.

[@SuzukiKid400]

@@bwalsh1105you’re speculating. Are there lawsuits on their balance sheet as liabilities? I’ve always had good luck with Turo renting average transportation cars.

[@criticalevent]

@TheCobruhAlienat0r Ya I bet that's what they told their investors when they pitched this plan too. Then the insurance claims started coming in (your rented out car is third party liability insured by Turo or it's not insured at all), then the demands of refunds starting coming in, then the scammers started to run rampant on the app. They've jacked their trip fee to try to get their revenue out of a nose dive but people aren't having it. Their growth rate dropped sharply in 2022 and their IPO plans to bilk a wider audience of investors have been put on hold because their books are a disaster.

[@zdwade]

Those are just racing slicks. You’re good.

[@havox612]

I stopped using Turo because the last time I used it in LA I had to go out of my way to contact them. It was thru a "company" and the dude was "out of the country". I had to contact them thru IG and call their company number to get a hold of someone. My wife and I waited at the airport for an additional 2 hours to get the car and it ended up smelling like weed. Never again!

[@chadhaire1711]

That is YOUR FAULT for not checking out the renter, and not doing person to person pickup......now you cry about it

[@clemondgriffin7551]

I've always rented average daily drivers, but new and have never had an issue. I save money and get reliable transportation. I'm headed out of state next month and rented a '24 Civic for like 50 bucks a day.

[@SuzukiKid400]

Yes, that is the key. If you rent average cars you will have better luck. Nobody is renting a civic to do burnouts.

[@Henocied]

​@@SuzukiKid400true

[@clemondgriffin7551]

@@SuzukiKid400 yep. I've used Turo for travel and foe when I'm working on my personal vehicle. If it's not mine, I'm using it strictly for transportation. Turo has been a way for me to save money doing that. As long as it's a new car with decent gas mileage, I'm happy.

[@SuzukiKid400]

It depends what you rent from Turo. Renting an Escalade or a minivan is usually pretty safe. Renting a high performance car that people will want to screw around in is risky.

[@tuzikdiachenko657]

Rob, give us, regular people, a how to document inspection video for our next car rental. 👍

[@christopher88719]

Totally, I always film a video on pickup of car rentals. I am not kidding, I walk around pointing out every flaw, show the mileage on pickup, film under the car, point out every mark in the windshield, and even make sure to describe how it smells in my video (i.e. if it smells like a hint of smoke or weed). Then I do the same thing when I drop it off including the odometer reading, so I can have proof of how I got the car and how I returned the car.

[@chadhaire1711]

@@christopher88719 NOT enough..always do a person to person pickup, not some lock-box bullshit

[@ITRIEDEL]

Turo should require photos of tires before and after a rental. But tires from the front not the side. Also, I rented a dodge charger RT from Avis and the chords were showing. I noticed only after I had driven it a thousand miles. It was literally sticking out.

[@melissathompson7229]

Just try to scam Turo like you did to your viewers....CRYPTO SCAM

[@Floridagarage]

As a Turo host, Turo don’t help at all with this kinda of issues the can blow your tires and it’s almost impossible to hold the renter accountable if the don’t want to pay , also most probably if you want to go with their insurance way the deductible it’s more than the tires

[@alanzolotoff6014]

That happened to me, I could see the friggen cords in the rear tires. It was a GT Mustang. I didn’t take it either. 👍

[@jonathanrabbitt]

Mr Spaghetti discovers that hos meatballs are too smooth.

[@mikelin7]

There is always certain risk as renting from reputable rental company or more so from private owner. It’s just we have to do our due diligence to check everything before taking the car and take care and not abusing the car. I have a great experience with Turo as I have great experience from rental company like hertz and there are indeed some savings from rental a car from Turo.

[@branjustoc6675]

Wow funny story ,when I was purchasing my new BMW I was very close to renting this car to see how it drove and if I liked it, I’m from Yonkers and this car was priced right and very convenient for me to get too , but boy am I glad I didn’t pull the trigger on this one. Thank you Rob ,great video !

[@CJ-fh5xq]

I'd reserve my first Turo next month at the Seattle airport. Honestly its pretty much the similar price you get for Budget or cheaper Fox rentals. Sometimes you have to pay for the airport parking and that ranges from $30-40 dollars.

[@nickallain]

The bent wheels I kind of forgive a bit. I bent 3 on my F-type driving on Bay Area roads. Fast, heavy, skinny tires. It's a recipe for bent rims.

[@ListerMotorsports]

We used to call tyres like that " Maypops "

[@Clone895]

This exact thing happened to me with a Turo rental in Austin, TX. I picked up a white Alpha Romeo Giulia, and had to replace one of the tires bc it was so bald that it wasn't holding pressure. This happened to me on the freeway, but luckily I was able to get it to a tire shop before it got too bad. The owner wanted to only replace one tire with the cheapest option available. The car itself was a keybox rental and had several cosmetic issues (which actually worked to my benefit bc of my friend's stupid parking garage). I was told I would be comped for the tire and my time, but I was only comped for the tire. TL;DR this really does happen, so check the car out before you take it

[@RichWithCars]

Turo's insurance coverage is awful because if you read into the fine print, it doesn't cover the full value of the vehicle, and you're paying eye popping prices for their insurance. Unfortunately most personal insurance companies won't extend towards your Turo rental, since it's not considered a normal rental car company (like Hertz or Alamo). Be careful out there!

[@PremierAutoMan86]

Out of about 10 rentals I've only had 1 bad experience when a host tried to hit me for previous damage. Like Ferretti I know how to document at pick up/drop off so I walked away easy. I only go with the newest cars, nothing over a year old and top rated hosts with a high number of trips and multiple high ratings. The other 9 rentals were awesome.

[@adityasingh8279]

I had the same thing happen to me with a C63 rental in Tampa (right before a pending hurricane too where bald tires are more asinine). The owner did offer to replace it but the tires weren’t in stock so I swapped it for a Miata. Frustrating when the owners don’t even inspect the car.

[@cmoney360CS]

That’s so scary. Imagine they are speeding doing 100 and that tire blows and they are deemed at fault. Smart smart smart of you to reject that thing. I do track support for gt3 sprint challenge and even bent wheels are no joke the vibration is immense.

[@Chipndales]

As a former fleet mechanic for a rental company. This also applies to regular companies the national brand standard is a serious step above. With that being said never buy them

[@upejoyrydezrentalz]

Care To elaborate

[@Chipndales]

@@upejoyrydezrentalz yeah. If it’s 30 min book time to do the oil change and they do it in 5 they haven’t “invented” a new way to do it. Across the industry oil change procedure book time has increased. I ran a 2 bay shop with a steady stream of cars oil change only and with a 6 man crew the best we could turn out is 89 cars and conditions were damn near perfect. One guy ain’t doin 10 cars in an hour in a parking lot….

[@tdlaustralia7791]

It should be on the owner but turo might need some safety inspection stations that owners have to run the car through every so often. Car insurance in Australia explicitly forbids this, uber and even pizza delivery. You have to get specific insurance for that.

[@moonshinerification]

I only used Turo once and got an awesome model Y for the weekend.

[@chevelle74us]

That’s Quimby St. in Ossining. Rob’s right next to the train station. At least it’s a short walk back to the train.

[@ronsmith4325]

Turo is the company offering the cars for rent, they should ensure the vehicles are in proper working condition before allowing them to be rented out.. this should include regular inspections. Of course, the owner of said vehicle should be on the hook for any and all costs associated with that.

[@FixofNicksMix]

Maybe turo should require rental owners to bring their car in for a periodical safety check. I work at a Mavis--- but this applies to most tire shops-- you can bring your car in absolutely free of charge and we will inspect: •Brakes •Suspension •Tires •Battery •Wipers •Filters All of these thing wear out and are generally quick and easy to replace, while having high profit margins. So these jobs are the bread and butter of your local tire shops. Inspections of that degree are almost always free.

[@RickFitz]

Turo DOES require hosts to have their car inspected each year. But also, hosts need to realize that performance cars WILL be abused and should be checked for each new guest.

[@Affalterbach1967]

The fact that the wear on the rear tires is not uniform across but much higher on the inside suggests an alignment problem-excess negative camber or tow out.

[@damianwojewodka4924]

Good catch Rob 👏

[@720Performance]

I rented for them once. Got what seemed to be a good rental on a model x. Did a video walk around at the time of pickup. Didn't pay attention to the tires. Right front tire corded on day 4. Guy tried to blaim me. Looked at the video and it showed the tire was cored at time of pick up.

[@mikapeltokorpi7671]

Chamber alignment in the back is totally whacked as the tires have worn out more inside than outside. Also, the front wheel alignment seems to be off (driver side is turning right when passenger side seems to be strainght).

[@jf9457]

What happened with the scam?

[@waterbuck]

Seeing these Turo videos means I'll never use Turo, but at the same time I've picked cars up from Budget/Avis and Enterprise where the tries had sidewall gashes that were down to the cords and line of sight cracked windshields. While I'd never, ever, rent from hertz - the hertz site does have a good inspection checklist and you should always take pick up and drop off video of any car you rent.

[@17713bb]

Great PSA, thanks for the lesson.

[@Piner5074]

Would never put a car like that on Truro, any powerful rear wheel drive like BMW ‘M’ cars, Mercedes AMG’s etc etc… are going to be prone to the hooligan renter by their very nature, and need to be inspected after every rent for tyre wear at the very minimum.

[@nazarm6215]

You can rent them on turo but make them sign a waiver of responsibility in person outside of turo that way you can sue thjem for worst case scenario

[@dougholdem2898]

Good catch on the tires!

[@Fony_turgeson]

Not only we're people completely tearimg up them tires by shredding. But The control arms are bad too

[@johnnypolex]

I had a lockbox on my turo but i thoroughly checked it out while cleaning it everytime. With sticky tires that wear quickly. The owner should have had someone check the tires each time it was cleaned

[@focussport]

I've rented from Turo tens of times with nothing but great experiences, and I'm also a hawk about inspecting and documenting the cars. YMMV, but if you're selective about the cars, look at the reviews, and find the other cars the person rents out you can sus out the crap renters from the good ones. If you just go for "cheapest sports car" you're more likely to have a bad time.

[@realbqt]

The crypto scam also isnt safe

[@n.j.crawler]

People think crypto is without risk? 🤣

[@SqueezeMonger]

Calling any crypto a scam, is like calling the american dollar a scam. Like duhh, anything not backed with physical value, gold/silver, is usless with no value

[@dripskee6443]

Hence why I only use reputable companies. The Turo exotics are only for when I just when a cheap flashy car for a night out when outta town or something.

[@SH57578]

I’ve rented from Turo 25-30 times. Cars from v12 6spd DBS to Ford Bronco to many 911s. Never had a single issue.

[@dierkens]

Good job Robbie.

[@GravitarScrap]

I think that things been in a wreck too. Idk if its the camera fisheye but the gaps on the passenger side front look massive compared to the drivers side. Hood gaps look really bad

I noticed that too, that M3 is so beat up

[@2vcrew782]

Rob I know a lot of people talk smack on your… “business ventures”. I appreciate your hustle though. You live in NJ with a beautiful wife, kids and a really nice remodeled home. You’re on top of the world.

[@columbianDUI]

Supreme glazer for Rob

[@benz500r]

You're absolutely right!

[@IrishJayc63]

I wouldn’t even drive that to the tyre shop

[@chrromos]

Rob, If you ever need a turo rental let me know, i work for MVP CarClub in Long Island, id say about 40% of our business is on turo and the condition of that m3 is unacceptable; we got you anytime!

[@letd1995]

Forget a turo watch out for Uber drivers showing up with tires like that. I mean it’s insane this guy literally tried picking me up with smashed rear windshield

[@FVPS904]

This is the equivalent to Item Not as Described on eBay. Instant return

[@DasArab]

"Drive it like its a rental" never sounded so true...

[@higherstandard710]

1:38 “feel it, feel it, feel the vibration. It’s such a good vibration. It’s such a sweet sensation.” 😂

[@kurtisstutzman7056]

Huh...?! He didn't say any of that...!

[@jblack5323]

@@kurtisstutzman7056Marty Mark Wahlberg did though.

[@kurtisstutzman7056]

@@jblack5323 ok...?

[@jblack5323]

@@kurtisstutzman7056 the goat

[@kurtisstutzman7056]

@@jblack5323 Farm animals...?!

[@blanklazar]

Dang that sucks it was a high option car with the carbon fiber exterior parts and the CCB’s. I’ve had nothing but good rentals in turo I rented a blue g80 xdrive in Florida and the car was fantastic no damage anywhere and the tires were basically brand new

[@robertdavis5714]

Bent rim on the outside, hit something incredibly hard. Rear tires.........................scary, I would not even park it.

[@charvakkarpe]

BMW rear tires do that. They wear out more on the inside. Everyone learns it the hard way and this host got lucky that you taught him the easier way.

[@crewcrew21]

Good catch Rob

[@brianmiller915]

I’m from ny and I plan on buying a 2025 m3 comp x drive and want to rent one before I buy to have for a few days to make sure I like everything, there are 3 currently in my in this color, wich one was this? Where was the pick up location?

[@Falcon_167]

This is common on the G80 mine tires wore down in the same way in 5500 mi. Guy probably isn’t used to sport car tires which wear much quicker than standard cars.

[@CarsofGlasgow]

I looked at Turo in Scotland, however there was hardly any cars. After the fifth car or so on the list, the app started showing cars in Manchester.

[@zachthetrashpandaslayer817]

The sad thing is, tons of folks driving beside you right now are rolling on tires just like that! 😬

[@c0lutch]

I’m betting the owner bought a car he can’t really afford and put it on Turo to help make his payments. Only problem with that is they can’t afford the maintenance costs either.

[@MercedesE63S-AMG]

Is the windshield fully tinted too? 🤦

[@714xdre]

I'm gonna say those are the same tires it's had since new. M3's come with either Pirelli or Michelin, and everyone hates when they get Pirelli (lose the tire lottery), and will swap to Michelin on their next set.

[@Fony_turgeson]

this just goes to show what kind of society we live in...everyone likes hearing negative and bad news...no one likes to hear positive good things anymore,,thats why the news is always about crime and negative stuff

[@ZAZ3297]

Yea you really need to check tires on any rental, especially performance cars.

[@george11694]

He was like alright I got them now 😂

[@natehydrv1661]

I would be concerned as to what might be under the seats

[@penprop01]

Thank you 🎤Drop

[@brandonfriesen5389]

As a host that’s so awful. I keep my grand caravan in top shape. I get worried when my tires are at 4/32 let alone this 😂

[@markk3453]

Issue wirh renting fast or fancy cars on turo , if not managed wisely your up keep cost become too and too fast

[@samgriffith8086]

Holy cow that’s terrible

[@mr.brightside3211]

At first I’m like ohh come on… but once you got under and showed us those tires 🛞 😅 holy smokes! 🙈🪦

[@GXKid06]

I rented a 2015 BMW X5 on Turo to drive to Tahoe and on the way back the wiper arm came off in a rain storm because the owner put a air tag deep in the windshield cowell so he took the arms off at some point and now I had to find a socket and wrench at a random auto zone to fix it.

[@DoctorSkillz]

I’ll be honest, I haven’t been watching this channel regularly, but this man’s hair looks solid.

[@ryansmiley5495]

The hair is looking good 👍

[@dr6091]

from the ground up, always!

[@vrintsvideos7322]

Can you make a video on how to document damage on a car when you pick it up? That would be very interesting.

[@DericAnslum]

...you made this comment from a smart phone correct...?...

[@josephlongbottom4551]

Is that hood gap by the passenger headlight all jacked up?

[@malcolm.703]

Endangering your life by giving you an un road worthy car should be a criminal offence, because if it started raining on your way home and you are hurt in an accident because of the bald tyres you should be able to sue the company for negligence, as what they gave you is a death trap waiting to happen, that’s unbelievable ignorance by the company that rented you that car. WTF. 👎 🤷‍♂️

[@sheeiiittt2012]

A guy who owns a car rental business shittin on Turo, I'm sooo shocked, wow truly shocked. I've only rented 4 cars through Turo, never had one issue

[@DoctorSkillz]

Damm those tires are more wrecked than Rob’s budget when he bought his house.

[@jerryzorn86]

Keeps for the win!