Ice maker not making ice troubleshooting jumper test cycle

If your ice maker not working, not getting water, not making and dropping ice, I’ll show how to jumper diagnostic cycle and voltage test. This troubleshooting works on modular ice maker for Whirlpool, KitchenAid, Maytag, Jenn-Air, Kenmore models. If your ice maker is not getting water, the water inlet valve could be bad. Or the water supply tube could be frozen shut because of a dripping water valve. Either way, the valve needs to be replaced. If you have frozen ice cubes in the tray, but the ice maker is not dropping it, the temperature in your freezer could be too warm. Or the ice maker is broken.
This video is for entertainment purposes, and if you are not comfortable with electricity, please call a technician to troubleshoot it for you.

[@larue085]

102 F outside and I tested and it's working again. Excellent!

[@DerickKrutsinger]

This was the most informative and helpful video I have ever seen! Thank you for your thorough and clear explanation allowing me to fix my ice maker.

[@Your-Self]

Glad it helped!

[@tylerlewis7566]

Why can’t all KZbin videos be this perfect for troubleshooting?!

[@Your-Self]

Thanks for watching!

[@tomblades7979]

Amen!

[@cindiriye77]

Great stuff

[@daniellessard8213]

Agreed 100%

[@danielberry9610]

This was such a great video. Honestly this is what I love about the internet. Thank you.

[@Your-Self]

So glad!

[@Gerrylaregina]

Good job. Your video help me to bring back my ice maker back to life. We need more people like you in this world. Thank you so very much.👍

[@Your-Self]

Thanks for watching!

[@plony777]

Thank you! The test points were exactly what I was looking for, to trigger, test and diagnose my dead solenoid!

[@tlc8865]

I just jump started the icemaker with the wire you suggested, it is working now!! Thanks so much for this awesome , clearly explained video. Cheers!

[@Your-Self]

Great to hear it!

[@madmaxd1]

I have a rental property where I just had an issue. Both times I checked it the fingers were not visible. I used the jumper and the cycle seemed to have worked. Thanks for the video

[@carmelom269]

This is definitely the best help video on this topic I have viewed to date. Helpful video. Thanks.

[@Your-Self]

Great to hear!

[@padahn57]

You are a great pedagogue with a simple and easy-to-understand approach. Thank you

[@Your-Self]

Thanks for watching!

[@Steve-jv8jf]

Thank you so much for this video! I have a two-year-old KitchenAid French door, bottom freezer refrigerator. It's on its second ice maker. Tried this trick, and it has been working great for 2 weeks solid!

[@Your-Self]

Glad it was helpful!

[@pcascio]

Great video, logically presented and with good visuals. 5-Stars. Thank you.

[@Your-Self]

Thank you too!

[@Shane_Little]

This was a great video! I have a customer with this problem and I've never messed with an ice maker. Thank you so much!

[@Your-Self]

Glad it helped!

[@grandycuban]

One of the best ice maker trouble shooting videos I've seen. Thank you!!

[@Your-Self]

Glad it was useful!

[@mysticfire7661]

YES!! 👊❤❤❤

[@geowalk791]

4:59

[@reedwelch]

Straight forward and to the point. Great job.

[@Your-Self]

Thanks for watching!

[@p4our587]

Very helpful! I watched a video before this one that linked your video in his description. He did a great job & now I understand why? He had a great source! Thank you, very much!

[@Your-Self]

Glad to hear it!

[@triciak.bowers3569]

Thank you VERY much for the information. My ancient ice maker is once again working fine, thanks to your giving me the facts I needed to diagnose its troubles. There was just a bit of ice in the wrong place; now that it's clear out, pieces of ice are being turned out once again with no problem at all 🙂

[@Your-Self]

Glad it helped.

[@user-G2P7C3S5T7]

the jumper worked and the ice maker slowly lifted the ice out of the tray after the heater warmed enough to get the ice out. I'm looking forward to checking it later this evening. This was a very clear explanation and working item by item, the ice maker lifted the ice out and it slid into the drawer. Thanks so much!

[@Your-Self]

Thanks for watching!

[@patrickmcnamara5846]

And the wire harness I have a voltage and one pan only is this correct?

[@sstrentzsch]

Concise and to the point - excellent presentation of exactly the right information.

[@Your-Self]

Much appreciated!

[@cathycleveland5151]

I have this type ice maker. It doesn’t know when to stop making ice, when the bin is full. You make a great video!

[@bdfbdf4048]

This video is done so well! The jumper cable did the trick. Thank you! After I fixed the ice maker, I watched your video on how to fix the garage door opener. That went just as well! Thank you

[@Your-Self]

Good to hear it!

[@wally8404]

Yes! Great video and very informative! Much better than the video's from the "experts" that I watched prior to watching yours. I like how you cover the main point at the very beginning. The freezer has to be cold enough to create ice. My ice maker worked fine for a few years but stopped making ice a few days ago. I did all the electrical and waterline checks but could not find anything wrong. Turns out that my freezer was too warm. The prior cooling level was fine until the last few days when the temperature in the home and opening of the freezer compartment has been increasing. Thanks for your help!

[@Your-Self]

Thanks for sharing.

[@joeclark2646]

Thank you for mentioning the temperature requirement for the ice maker to start making ice!

[@janjones4772]

Thanks for sharing with us, so great to have people like you,that help us find our problems 👍👍😊😊

[@jameskeough4620]

Nice, straight ahead video! 24 yrs. on this maker? I'm happy to get 2-4 yrs. out of one.

[@CelestialD7]

This is exactly what I was looking for. The instructions are very easy to understand. Thanks so much! 😊

[@Your-Self]

Glad it was helpful!

[@josephb3970]

I wish I would have found this video before I just ordered the wrong valve. Outstanding information and I thak you

[@carlsails58]

Best troubleshooting video I’ve seen in awhile. Hands down! Thank you.

[@Your-Self]

Great to hear!

[@kristinbolick7914]

Such a clear and easy to understand explanation. Thank you so much!!!

[@Your-Self]

Glad it was helpful!

[@kwasind11]

Excellent video, Very straight and to the point!! Thank You Sir!🙂

[@Your-Self]

Thanks for watching!

[@bonnietomlinson8876]

Wow, so helpful. Very clear and to- the-point.

[@Your-Self]

Great to hear!

[@bonnietomlinson8876]

Your paperclip tip (and my hairdryer) got our seized machine back up and running. Thanks a lot.

[@caznim]

Thank you for explaining so clearly and sharing your knowledge with us. This is the best troubleshooting video I’ve found

[@Your-Self]

Great to hear!

[@jviews1]

best video. Thank you for showing and doing actual voltage tests while installed. great logic on diagnosing. thank you.

[@Your-Self]

Glad you liked it!

[@pigseye2]

Best ice maker troubleshooting video on you tube. Thank you!

[@Your-Self]

Wow, thanks!

[@paulcalif]

The motor for mine stopped working so I purchased a new motor that came mounted on an end cap. Only three screws held it in. There is a flat side on a shaft for the ejectors that needs to be lined up but that was easy. Also, I removed the bar that senses when the tray is full. I just pulled the one side out, installed the new motor assembly and reinserted the bar. It took maybe 10 minutes. It would take 3 next time. You don't need to remove the icemaker for this repair if it is the motor that's bad. This video shows you how to test the motor. I would use an insulated wire instead of a paper clip, it's 120v. Thanks for the video!

[@Your-Self]

Thanks for sharing.

[@loum7211]

Thank you this was very helpful and easy to follow. Well done!

[@Your-Self]

Great to hear!

[@angelnieves6810]

Man the paper clip trick was the first thing I tried and it worked thanks

[@Your-Self]

Good to hear.

[@bjsongster9784]

Thank you! You’re the best! I unplugged my drain lines due to ice formation in freezer and water on the floor. After solving that problem my ice maker stopped working! Not sure why! It’s a Frigidaire side by side and only 2 years old! If anyone has any ideas please let me know! Thank you so much! Your friend, Barry

[@adriennestinson1376]

Great video! Explained perfectly and not with all the unnecessary information people add on.

[@Your-Self]

I appreciate that!

[@lorichan1420]

I’m so amazed how this worked ! I did it exactly how he did and it really worked I can’t believe this ! Thank You

[@Your-Self]

Fantastic!

[@mtgwdefender]

Thank you. Simple and practical video

[@Your-Self]

Glad it was helpful!

[@MichaelLambert-hy9hf]

This troubleshooting video is as good as it gets. Thanks indeed!

[@Your-Self]

Great to hear!

[@daniellessard8213]

This video saved me time and possibly my sanity, thanks for posting.

[@Your-Self]

Glad to hear it

[@CoolRaul]

Real help. Go thru the troubleshoot steps and eliminate the problem. Mine was water outlet frozen. Used a hair dryer. hopefully works for while but suspect valve maybe slightly leaking water into the tray well. if so, I now know how to swap out the unit. thnaks.

[@Your-Self]

Glad it helped!

[@fatihgul77]

Really very helpful video. Having problem with icemaker and this will help a lot

[@Your-Self]

Great to hear it!

[@hootinouts]

Excellent video my friend. Very easy to follow and very good videos. Thank you for sharing.

[@Your-Self]

Glad it was helpful!

[@justinecooper9575]

Clear and concise. Thanks!

[@Your-Self]

Glad it was helpful!

[@JamesCesariniPE]

Fantastic, well thought out and logical troubleshooting video. Bravo Sir.

[@Your-Self]

Many thanks!

[@mysticfire7661]

Oh...I guess I manually restarted it with the paper clip because I hear it filling with water now!! Will see if I have ice when I wake up tomorrow. Thank you so much!

[@Your-Self]

Sounds great!

[@mysticfire7661]

It's working fine now. Thank you again, really appreciate your help kind sir. 😊

[@alexdelara9858]

Super ! That's what I needed to know. Mine worked to start the ejection cycle, finished, then it squirted water in as expected. Maybe it's just the inside temperature ... gonna give it another 24 hr. Thank you.

[@Your-Self]

Glad it helped

[@drewchristopher5056]

The gold standard for what all helpful troubleshooting videos should look like. Thanks very much.

[@Your-Self]

Thanks for watching!

[@zoomzoomboomboom]

Great video! And no annoying background music. Ty! ❤

[@Your-Self]

Thanks for watching!

[@luislozano6929]

Most excellent. right to the point and quick. Thank you!

[@Your-Self]

Thanks for watching!

[@Cream1968]

Thank you very much for the informative video. I found out that the icemaker works and the water works so I got my fingers crossed. Thanks again again great help.

[@Your-Self]

Good luck!

[@Weepyish]

Amazing job explaining - very helpful. Thank you so much.

[@Your-Self]

Glad it was helpful!

[@davidoverton1496]

Thank you. Fixed my ice maker!!!!

[@Your-Self]

Great job!

[@stephenlomond3720]

Thank you. With the information in this video I was able to get my ice maker working again. Turns out it just needed a couple of test cycles.

[@Your-Self]

Great to hear!

[@zentember]

can you elaborate how you initiated the test cycles? i did the TH jumper and nothing happened. also tried LV jumper to fill water nothing happened

[@stephenlomond3720]

@@zentember I used a piece of electrical 12 gauge household wire and stripped off an ich of insulation on each end. I held the wire in place as it went through a couple of cycles. At the end of the second cycle the water poured into the tray.

[@zentember]

@@stephenlomond3720 where did you hold it in place? i was able to manually fill it with water but when i hold in TH nothing happens

[@stephenlomond3720]

@@zentember I inserted the wire in T and H as it shows in the video at around 2:03 leave the wire inserted to get it to complete the cycle takes a minute or so to complete a cycle. .

[@ph4desabin551]

Simple not 30 mins of talking love it

[@Your-Self]

Thanks for watching!

[@DHDII]

Very very helpful. Thank you, great video

[@Your-Self]

Glad it was helpful!

[@thomasjespersen2399]

Awesome video. Mine did not start immediately, as it seemed stuck. Took a little brute force on the wheel that ironically said "do not rotate manually".. Then it went on it's merry way.

[@Your-Self]

LOL, thanks for watching!

[@mojosdad68]

Very helpful in diagnosing, thank you for posting.

[@Your-Self]

Glad it was helpful!

[@Rhenexful]

Very informative 👏🏿 👌🏿 thank you for sharing

[@Your-Self]

Glad it was helpful!

[@marissamiller6244]

Got my icemaker working again w this video, Series 500 Sub Zero. Thank you

[@Your-Self]

Nice work!

[@DanielMontes-qm4cz]

Thank you so much for all the information. I ended up watching the video and did a diagnostic on it and Voila it worked thanks again, thanks again!

[@Your-Self]

Glad it helped!

[@zoomerboomer6834]

Excellent informative presentation!👍👍👍 Thank you, subscribed.❤️

[@Your-Self]

Thanks and welcome!

[@joshuadrazin5814]

Thank you so much for this video!!! I just bought a new ice maker and it stopped producing ice. I used your jumper wire trick and it appears there was a couple chips stuck because after the blades made a full rotation a couple little ice pieces came out. It then filled with water now I just wait and see but I am very hopeful. Again thank you so much for this great video!!!!!

[@Your-Self]

If you continue to see smaller pieces, make sure the ice maker is not tilted. Maybe the water pressure is too low. Or maybe, you just need to increase the fill time with a (possibly) hidden knob.

[@joshuadrazin5814]

@YourSelf came down this morning ice is full of nice good size cubes!

[@MikeyAR7373]

Or if there’s not enough water in the ice maker check your water filter it could be plugged enough that enough water isn’t getting through. Happened to mine one time I was getting smaller then normal ice and it wasn’t getting enough water the filter was plugged.

[@bassaddict8323]

Thank you so much for making this video! This helped me solve my problem...

[@Your-Self]

Good to hear!

[@suniliqbal781]

That's for helping me out I have same refrigerator and I have the same issue refrigerator not make ice but I think it work now I will check tomorrow morning

[@natusfreedom472]

Most informative info .. great info to troubleshoot

[@Your-Self]

Glad to hear it!

[@kellynkarr6270]

This was very well done. Thank you ❤

[@Your-Self]

Glad you enjoyed it!

[@jonnybb1]

I wish to thank you for this video. I used it to test my old one and then the new one! P.S. Old one bad heater, new one works great! JonnyB in Sunny San Diego

[@Your-Self]

Great to hear!

[@TheAndrew1717]

Having trouble with mine today. I’ll check these tips out. Especially the paper clip cycling trick. It’s making ice but not ejecting. Turned it down a bit more to make sure it’s cold enough to engage the ejection. After a good wait I’ll try these tips if nothing happens. Thanks!

[@Your-Self]

Good luck!

[@Gillman78]

Well explained. You could teach if you don't already.

[@brimis820]

Wonderful video, nicely done.

[@Your-Self]

Thanks for watching!

[@jimmiejordan1]

Thank you. That was exactly what I needed to know.

[@Your-Self]

Glad it was helpful!

[@pralaypatel7110]

Excellent video.

[@Your-Self]

Thanks for the visit

[@blacksunshine489]

Excellent video, thanks

[@Your-Self]

Glad you liked it!

[@theofulk5636]

Very informative ! Thank you.

[@Your-Self]

Glad it was helpful!

[@coachtlbrown]

Excellent video. Thank you!

[@Your-Self]

Glad it was helpful!

[@sugarraysmith5450]

Also... Try taking the icemaker out and cleaning the tray. I use vinegar or better still cleaning strength vinegar. remove the ice bucket for better access. Loosen, don't remove two 1/4 inch bolts that hold the icemaker to the side of the fridge. (Unplug the fridge if you are more comfortable) Unplug the electrical connection by squeezing two tabs on the side of the plug. Remove the ice maker from the fridge and then remove the one plastic cover held with a phillips screw. I let the tray soak for 15 minutes or so. You can feel the difference in the smoothness of the mold. We have fairly hard water where we are so it builds up on the mold and makes it harder for the ice maker to harvest the ice. Might have to do this every year or two depending on the water mineral content in your area. Easy no cost fix!

[@Your-Self]

Thanks for sharing.

[@123scottdavis]

Well done sir. 👏

[@Your-Self]

Thanks for watching!

[@BigEdriver]

Excellent video! Thankfully just flipping the arms on ours worked but thank you for the content!

[@Your-Self]

Glad it helped!

[@zentember]

do you mean reversing the arm where it was sitting or merely flipping it downwards?

[@juliusflowers-fn5bb]

@@zentember turning the ice makers off and back on then triggering the full switch 3xs puts the ice maker into reset mode. It will automatically go through all the cycles And start over. Ours started making ice within a couple of hours after doing so.

[@zentember]

@@juliusflowers-fn5bb what full switch the light switch on the side that is deprsssed when the door closes?

[@juliusflowers-fn5bb]

@@zentember my ice maker has a wide flap that lets it know the container is full of ice. That’s the flap I’m referring to. He uses a wire jumper in this video to do the same. My ice maker is recessed in the door so i couldn’t do this without removing it. If your ice maker looks like the one in the video (mounted) in the top corner of your freezer then do what he is showing you to do. By no means am i discrediting the knowledge he is sharing.

[@RushMayhemIV]

just got a cheap fridge and replaced to 25 year old icemaker using this video, thanks!

[@hyakkimaru6709]

Awesome video! I don't have any power coming out of the plug in the wall of the freezer that powers the ice maker. I tried holding the switch and there is no power. So I would have to disassemble the whole side of the fridge and see why there isn't any power coming in the the freezer portion! 😂

[@dbernstein7901]

Great troubleshooting video, thanks

[@Your-Self]

Thanks for watching!

[@shellybrentlinger7403]

Great video! Thank you so much.

[@Your-Self]

Glad it was helpful!

[@thetimeofmylife9425]

Very well done. Thank you sir.

[@Your-Self]

Thank you kindly!

[@thetimeofmylife9425]

@@Your-Self I was able to fix mine. It was a heater terminal issue. Had to put new conductors in it.

[@danwhigham829]

Great video!! very thorough!

[@Your-Self]

Much appreciated!

[@alexnunez4019]

This is awesome!

[@mygrillshot]

Thank you! Working after jumping. Only cost me a paper clip

[@dangrcat]

Thanks so much! My beloved ice machine in my 14 year old (GR2FHTXVS) stopped working. I used this trick to get the heating going to warm up the tray. A clump of ice was frozen to the side, stopping the arm from pushing out the ice. It’s now working after leaving the paper clip in for a few minutes!

[@Your-Self]

Glad it helped!

[@Ajai11]

Thank you ... excellent video!

[@Your-Self]

Glad you liked it!

[@williamgranados8786]

Best video for my problem thanks so much

[@Your-Self]

Glad it helped

[@deejaydixon854]

Love the video help me a lot ice maker was just off

[@Your-Self]

Glad it helped.

[@ericviessmann7507]

Helped a ton!!!!

[@user-G2P7C3S5T7]

the answer i found that worked for me was to take the jumper wire and push it in as far as it will go, easily. then remove it and do the same thing several times. for some reason there is corrosion that gets on the contacts and this seemed to work for me. Hope it works for you

[@Your-Self]

Thanks for sharing.

[@mtbwithjonnyb8818]

It works glad I found this video!

[@Your-Self]

Glad to hear it!

[@pamelasertich9850]

Great video, thank you so much

[@Your-Self]

Glad it was helpful!

[@mattlport]

Fantastic video sir, I am a fan of you there

[@Your-Self]

Many thanks

[@Josh-The-Goat]

Thank you, very informative! 😃

[@Your-Self]

Glad it was helpful!