Whirlpool Ice Maker Not Making Ice. How To Troubleshoot Your Ice maker.

Is your Whirlpool ice maker not working? Here are some steps to follow to help troubleshoot your ice maker.
If you have any questions about your ice maker feel free to leave a comment and I will get back to you.
Thank you for watching, and I hope this video helps.

[@davidgravatt8039]

Great advise. I set up for the test cycle and I am waiting. Here is a tip. You can use your digital multimeter as a fused jumper if you set it for amps. Only thing….. Chang the battery in your smoke detector 😁

[@williampaulmartin4]

My dogs are scared AF right now. Fixing an ice maker and can't change a battery? Fuck off.

[@joelbelden9361]

I heard the smoke detector also.

[@boboscurse4130]

You saved me from buying a new ice maker. None of the other videos mentioned pushing the door switch. As soon as I did that the cycle started. Now it works. Thank you! Let me send you a 9v battery for that smoke detector. Lol

[@dabig77]

Dude, I was looking around my house when I heard the beeps 😂

[@123scottdavis]

Ditto.

[@dfyip96]

Me too.😀

[@mrpush2532]

I got a new maker. Jumper does nothing even with Door switches pressed in either position. So no power I guess. Bad fuse maybe? Bad sensor? How to test those?

[@drewrosch43]

I watched several of these “fix it yourself” videos for ice makers and yours is the only one that is worth a damn. Thanks

[@jgphotographybyif9396]

What if the water line that coming out is frozen

[@johnb2674]

I’d like to thank you for this video. Your instructions literally saved me from buying a new ice maker that I thought was bad. I had watched another video that left out one very important step which was “pressing the door switch”. When I tested the ice module with the jumper it did nothing, so I was going buy a new one and then came across your video. Turns out I just needed to reset it due to a power outage. Thanks again!!!!!

[@xottso]

Excellent! Thanks for the straight-up explanation and footage of the operation and test procedures on this. You are about the only resource that actually sheds decent light and makes good sense! The whole Ice-Maker thing is pretty simple, once someone explains it. Most other resources don't mention anything about the freeze/temperature sensor, and how slowly the ice ejector turns, and most importantly how to trigger the testing of the ice ejector and the water-fill cycles. Now that I know how all that works, it's obvious how to determine what's actually wrong. Cudos my good man!

[@esduda]

Yes INSULATED wire jumper! I got quite the jolt this morning testing mine. Still no ice,but got to get to work. Will try again tonight. Great video. Thank you!

[@adamkolacki3344]

Thank you sir! I used the info in your video to test my ice maker. Found out the water line was froze solid. 1 min with a hair dryer and she was working again. You saved me a service call. Great job

[@jdycus]

You saved me money. I stuck a wire in both those circuits and it worked like magic. Where do I mail the chuck steak?

[@georgemsmith85]

Glad I could help!

[@lonniealbury6897]

Thanks, after all your tests it turned in a frozen tube that enters the ice trays. You saved me a ton of money. A new subscriber

[@juniormoore3953]

Mine is doing this. Water freezes in the tube and none gets into the icemaker. What did you do to fix this?

[@ajvideosrv]

I must have looked at 15 DIY videos before I found yours. It worked like a charm. Thanks!

[@standiggs520]

Very informative step by step instructions. I felt comfortable trouble shooting my ice maker after watching this video, thank you.

[@pennyblue3439]

Thanks for the helpful video. Our maker quit after an 18 hour power outage. Started right back up after making it cycle.

[@samp.8117]

Best ice maker troubleshooting video I’ve seen so far. Thanks for the tips. I’m starting out in the Industry and this was very helpful. 👍

[@fishingfreak9734]

Thanks for posting. I replaced my main water valve on the bottom back. It was not cutting off, was filling the ice holder up. What I found is that when I took the cover off of the ice maker up top, it was caked with ice preventing the dial from turning. I got a long BBQ pit lighter and carefully melted the ice away....so I never got a chance to use my test wire jumper since it started cycling as soon as the ice was cleaned away. The arm went up and down, the tray filled now waiting for a test dump...Thx again for the video, the poor man ribeyes looked good too!!! I've tried those before!!!!

[@rklopke]

This video did the trick! My icemaker stopped working... and the owners' manual did not give enough information. With a little jumper wire I was able to check the functions of the icemaker. I am checking the temperature of the freezer compartment, to make sure it is at the proper level (0 degrees). Thanks!!

[@GaryCornelius]

Thank you for this. I had an issue where my ice maker was stopped halfway through a harvest cycle and it was just running water into the ice bucket and flooding the floor. I replaced my ice maker out of hand because it was getting limed up rather than trying to fix the one I had. After replacement the ice maker wouldn't move when the power was turned on. Nothing happened, no water and no cycle.I called Whirlpool and the tech support couldn't help me troubleshoot the problem. I asked if there was a way to force a cycle and she was clueless. She wanted me to call a repair man after spending $150 on a new maker. I said I would figure it out on my own. I started searching youtube and found you. The information allowed me to discover that in addition to a bad ice maker the coil on the valve had also opened. I assume it was because it was energized for over an hour before we discovered the flood.

[@salvadorraya2118]

Thank you very much, changed my old ice maker for a new one but wasn't taking in water so tried it your way to make sure it would take in water but no one else said anything about the door besides you. It works thank you very much, the door switch made it work after trying it so many other ways without any luck. Great job.

[@57hues]

Great video! I had to thaw out the frozen drain and had to disconnect the ice maker. Nothing was happening after I reconnected. You're tips helped me in knowing the ice maker is operational. Just waiting for the freezer/fridge to get to temp. Thanks and God Bless!

[@MichaelRAtwood]

Wow, this was a great video and I just repaired mine! The jump was what it needed to start the mechanism. Thanks! Saved me some repairman bills.

[@stevemcguffey148]

Fantastic! You saved me from paying you to come out to fix it!

[@Lorence2000]

I followed the directions exactly as you said to make sure everything was working. OK, you did a great job. I waited then 24 hours and the refrigerator started to make ice again. I know that maybe the water line could have been frozen. So leaving the refrigerator off for await may have help. But because of your video I knew the ice machine was working. 😊 Thank you.

[@timford6114]

Thanks, this is excellent!!! Very comprehensive explanation and examination of the ice maker unit! Fantastic, thanks for taking the time to make such a terrific presentation.

[@laceygimple8159]

Thank you! We had more than 2 wires that were cut! Such a design flaw. The sears service tech suggested we buy a new door at $1,200.

[@torihall3994]

Thanks!! You saved my sanity. We had a serviceman come and replace the thermostat last week & have had no ice since. I think somehow(?) the gear was frozen stuck but the test cycle seems to have freed it up and I’m hoping that’s all it was. It didn’t spin @1st which confused me bc I’d poured water in the tray & it had produced ice last week, but then it started (maybe the heater coil got it freed up). Either way, this video is A+ 🌟

[@Wright00000]

Super helpful with the jumpers and door switch, thanks!

[@dabig77]

Thanks for the vid, muchuv! My icemaker siezes up when I dont use it that often. I come back to this vid several times a year, because my old brain cant seem to remember "T" "H" Bridge 🤣. Thank you for saving me and many others a bunch of $$$ 🤟

[@user-nv3wr5uq6g]

I've watched a few videos on testing/repair of the icemaker. What made yours great was the testing of the valve from the head end. No other video has said that. This weekend i'm going to replace the filter on my gf's fridge. Then we will see if the new icemaker and valve work. If not i now know how to test it. Thanks so much.

[@santangalo323]

Great video. For a moment I thought that dead battery sound from your alarm was from my house! Lol.

[@jasoningram9928]

Great video, very informative. Gave me all I needed to know to test and see what the problem was, without randomly replacing parts.

[@glaser2014]

Thank you so much for this video! I know my ice maker is good and is cycling. However, I replaced our inlet valve last June and now it is no longer making ice. Now I know how to check if the valve is working properly! You Rock! Thank you so much!

[@appliancesifix7347]

Your welcome! Good luck on your repair!

[@smallblockchevy1022]

@@appliancesifix7347 What the hell you doin' givin' out the Chuck Eye secret? lol. The reason why they're cheaper than Rib Eye's is because not as many people know about them, so there's less demand for them. I think they're actually better than Rib Eyes myself. Obviously I was just joking with you, but there is some truth to it. As more and more people find out about them, the price of them will keep going up until they match the price of Rib Eyes. They are very rare, as there are only two Chuck Eyes per animal, so it wouldn't take much publicity to cause them to become almost unobtainable.

[@jennyendara5]

So I'm in need of help! My fridge stopped working and I replaced the motherboard, but now my ice machine stopped working. I changed the filter and was trying to look into the rotator. It is not turning and I do not have copper wire...is this something I can turn with my hand?

[@jennyendara5]

@@appliancesifix7347 hey if you are still working on appliances pls help me! I commented on the bottom. I don't know what to do and I'm thinking I might need to go buy a new fridge.

[@appliancesifix7347]

@@jennyendara5 Hey Jennifer what's the refrigerator doing?

[@keithsmith9054]

Great tip on jumper, love the hint about chuck-eye steaks!

[@25atkia]

Thank you for such detailed commentary, I HAVE ICE.. 🎉

[@edwright3361]

Many thanks! Great explanation of how to troubleshoot a faulty ice maker. You gave me the confidence to successfully figure out I had no problem with the water flow, but I did have a burned up ice maker.

[@SkubySnak]

Thanks for the video. Had ice in the ice maker, but wasn't coming out. Did the jumper wire trick and the arms started turning. Hope that does the trick and no more problems...

[@neilpetrarca7395]

The door switch trick!!!! Perfect.

[@yvonnelawrence6398]

I have the same exact fridge and icemaker everything exactly the same. After I jumpstarted it, it worked like a charm! It wasn’t harvesting after I unplugged it to defrost the freezer drain hole. Thanks so much!

[@aabb76239]

Good video. Sounds like one of your fire alarms is asking for a 9 volt. :)

[@paulpoco22]

Don't tell Adam Corolla. LOL

[@justinegrayson2352]

I thought that was my house, I was about to get up and start looking for it LOL

[@willinkfarmsdairy4790]

Rock on man. This worked. My problem was our Motorhome ice maker. Just bought the RV and they pushed antifreeze through it all, well antifreeze wouldn’t freeze for some reason in the ice machine 🤪. So I could get it to move to the next cycle to get more fluid in to flush the line back out. Thanks man. Your a blessing

[@jeremythelander5024]

Great video! Thanks for showing the testing procedure. Next up ---> How To Troubleshoot a Smoke Detector 🙂

[@tpack670]

Great information. Mine was only froze up and a hair dryer solved it, but I was able to check everything before thawing out with hair dryer.

[@wayneryan871]

Great video. The Lord bless you. 🙏😇

[@johnlake2086]

You Da Man, Excellent trouble Shooting Video, don't have to remove back, to test coils nothing, come to find out, with the Jumper wire, water is working, but ice make is not activating ! Thank You very much my Man !

[@timothysener4042]

Mine the water valve worked, but the little white wheel failed to turn meaning harvester no good??

[@applehead252]

Your a genius man ! Thanks so much. I guess mines was just stuck ? Making ice again now !

[@Naturelover00023]

Hi I believe the arm for the ice was locked as you said. I hear the ice maker working thank you 🙏

[@beauphillips8103]

Came for the ice maker tips, left with a new steak recommendation! Thanks brother

[@bryanrmcnair01]

Hot and fast over flame or in cast iron...Chuck eye are good as Rib Eyes

[@tonyc945]

Nice video! Thank you! Slight process step I'd like to add. After jumping T and H and seeing that the motor did not move, I was ready to order a new ice maker . . .BUT something told me not too. So I checked the valve and it was working fine. Finally I just looked inside the water tray and saw that the fingers were stuck on some ice that was built up. Using a knife, I freed up the ice, and lo and behold, the motor starting turning. Ice maker working just fine now.

[@sandylikethebeach7489]

Reading your comment may have saved me any further steps! I got a flashlight & saw there were 2 ice cubes stuck behind the teeth mechanism, next to the freezer wall. I was able to remove them w/out a tool. I sure hope this was the problem. I can feel the top of the loaded ice. Hopefully, they will be able to be released, now. Thanks for the comment.

[@mskat1954]

I use a hairdryer if to much ice freezes & blocks teeth

[@stoneobject9969]

dude now change the battery in your chirping smoke alarm hahaha

[@JermainejI33]

Bro…Much love and appreciation with the advice you gave me. Helped me and my family save money and time. Don’t usually leave posts, but this time, had to reach out and show my respects. “Thanks again bro, God Bless”…!!!!

[@jviews1]

Thanks for extra testing information of valve, switch and such. very good.

[@lonniealbury6897]

Thanks, it works now, everything checked out but the water tube was frozen, thanks for describing the tests

[@appliancesifix7347]

If the tube is freezing up your culprit is most likely your water Inlet Valve.

[@lonniealbury6897]

@@appliancesifix7347 I had shut the water off for a week long trip. I think the timing of me shutting it off as it was filling was the problem. Everything still works a week later. Thanks I’m a subscriber now

[@bougatronify]

thanks man! super helpful and good camera work with one hand

[@jeffrobertson37]

Best video I found about an ice maker like mine. U saved a DIY guy some money!

[@siphob11nchean74]

Thank you for video of how to check a few things.

[@GALATIANS-qo8px]

Thank You! My ice maker is working!!!!!! Thumbs Up

[@cynthiamcwhorter6721]

Thank you for this information I'm about to try these tests. I'm not getting full ice kinda hollow on most. I think it's a clogged water line since I have hard water in Texas. My fridge is well over 25 years but don't want to buy a new one just yet.

[@Prince.Prince1999]

IDK if its been said but you tested the valve by inserting in V and L not V and N. V and N would give you the voltage going to the water valve during the test run.

[@rentals4087]

I thought so too. Thanks for confirming.

[@jls5480]

Thank you. Your video helped me. The steak thing was a good addition to the video!

[@coopdog1020]

Great and thorough video. Thank you.

[@charliejoynor4182]

Thanks, this saved me a whole lot of headache

[@bstrutton]

Great video. Spread the love for Chuck Eye. Found out about 5 years ago & love it more than any other cut now. Of course this artificial 'inflation' has driven them up from $6 for a pack of 2 to almost $12...

[@taffydavenport1965]

excellent ! Rite to the point. MANY THANKS!

[@2024WhatNow]

That "temp sensor" that you pointed out according to the manufacturer is a thermal fuse... The sensor (thermostat) is actually attached to the ice mold on the front hidden behind the controller/timing unit... according to the manufacturer... Note: I am not a repairman just a DIYer so I may be wrong. Other than that, Thank you. Great trouble shooting info!

[@SamuelStricklandMorganTech]

thanks for sharing.

[@kevinthomas5364]

I tested every component and even observed the whole cycle when I made up a test rig and bench tested it outside the freezer (i had to simulate the thermostat function with a jumper). This was after buying a replacement icemaker which also worked for a couple of weeks then just quit. I was completely stymied as to the cause when it would work for a week or two then quit. I'd pull it out, clean out the remaining ice in the tray and place it back where it would work for a few days then quit again. I began to think the problem was the power source (wires, connector) coming from the refrigerator although I did verify that I had 120V coming from the freezer connector. I verified that the connector cable (from icemaker to freezer) and it's wires were good (good continuity, not chafed) as well as verifying that the thermal OL had continuity (i.e., wasn't open at rest). Since it would quit working with half melted ice in the tray I suspected that the "cycle" was being interrupted sometime after the heater turned on and the ice would (normally) dump. But again, it all worked perfectly on the bench. I finally came to the conclusion that maybe the freezer to the icemaker connection wasn't being made up as good as it should be. I decided to use some dialectric grease on this connection. You're supposed to apply this to both connections but I couldn't effectively grease the freezer connector due to its location so I just liberally applied it to the icemaker connector (I used a very small screwdriver to kind of "pack" it into the connector). When I reconnected it I was careful to push it together as firm as I could (it has a "snap" type connector but I still pushed them together very hard after the "snap"). It now works better than ever (even when it was new it seems). Dialectric grease is NON-CONDUCTIVE (as it should be) but it removes/displaces moisture and I'm now convinced my power connection was being compromised by moisture intrusion. Dialectric grease isn't cheap but it is designed to not only prevent moisture intrusion in electrical connections, but also prevent corrosion. It is also designed for extreme temperatures so don't use a substitute grease (e.g., vaseline). Also DO NOT use a CONDUCTIVE grease ever on any electrical connection as this will cause a short circuit or a ground would be a potential fire or personnel hazard. Dialectric grease is completely safe since it is non-conductive and is designed for this purpose. Hopefully this will help someone salvage their icemaker as at least a last effort before throwing it out or wasting money on a new one or a service call that does not address this particular problem.

[@carolinameza1915]

Thank you so much for this video! So helpful!

[@duaneross9271]

Thanks for the tip on the poor man's rib eye,thats definitely me poor man. Also maybe my ice maker will work.

[@jamesvicker65]

Dode. Informative video. Now change the batteries in your smoke detector

[@MrGabriel1973]

Thanks very useful video

[@jedhartter9567]

Very informative and easy to understand! Thanks!!

[@jimlee5626]

Thanks bub. From an old Sears tech. Cheers

[@dede34]

THIS WAS SO DIRECT I AM NOW GOING TO TRY.

[@abelmendez8603]

Excellent and fantastic. Thank you sir.

[@paulpoco22]

Is that the Smoke Detector chirp in the background, if it is time for new battery.

[@markwilson9894]

Thanks man you just saved me a service call. Appreciate it more than you know. Didn't need the girlfriend buying a new fridge at this point in time lol

[@jonp6347]

Thanks for this video, easy troubleshooting

[@mrcla1177]

I literally just fixed my freezer. the water was not filling the icecube tray. Tried the jumper wire thing, that was it. Replaced it. Good as new.

[@tl4633]

Thanks for making this video!

[@MsZeeMsZee]

Good stuff! Thanks for sharing.

[@taurus38splul]

Thanks for the info vary helpful. And by the way I have been buying chuck eye stakes for15 years I like them just as much as a rib eye.

[@candiceroy5161]

Woo Hoo! Something that actually worked!! Merry Christmas!!

[@appliancesifix7347]

Merry Christmas

[@KyleSandifer]

Great explanation !! Helped me to determine my ice maker is ok functioning the harvest mode and the water valve. Im assuming now i must have a filter restriction since its not been making ice lately?!? Your thoughts?

[@estefenenestor9806]

Excellent job

[@kingjones6760]

Sounds like the smoke detector needs servicing as well =:) =:) =:) - also even though this is still a good and accurate video, you forgot about a check for the heater.

[@darrellburt7220]

Thanks for the info. My ice maker is working but not getting water. Going to check supply vavle for continuity.

[@robmasutti5306]

Great, thorough! Hopefully avoids costly calls for me !

[@davidwiley3440]

My wifey got her hair dryer and fixed ours...the supply tube frozen.....boy I was happy

[@marklemoine3492]

this was a great video. also thanks for the tip on the poor mans steak

[@user-lr2sr1rw1i]

Great video! Question tho - I installed a brand new ice maker, but it is still not working. When I put the jumper wire in, nothing happens. What should I check next?

[@okolemahu]

Hey fix it guy. Replace the battery in your smoke alarm to stop the chirping.

[@robingreene6258]

Good video, you only missed the water adjustment screw. I was getting hollow ice cubes and had to turn the little white adjustment screw on the right of the unit 1/2 turn to make solid ice cubes. Thanks!

[@SonicOrbStudios]

your water solenoid may be clogged there, check that too.

[@tatchik77]

Damn, wish i would have found this video BEFORE I put it all back together!

[@gustavoaponterios]

Thank you!!! You saved me. This totally works. Liked and subscribed

[@mml1224]

great vid, thanks!MY HANDLE, the near the door got disengaged (bottom drawer WP freezer), i put it back in but its limp, does that mean i need a new unit? how much is new kit2fix?

[@JahonCross]

I'm having the same issue this video helped me big time

[@stevenjohnson2116]

I have repaired several icemakers which were too slow or intermittent and the most common problem for not harvesting ice was a bad thermostat like a 627958 which is mounted on the front of the icemaker behind the control unit. When the ice tray gets cold enough this thermostat turns on the motor and starts the harvesting process. I was watching your video to verify the purpose of what I believe is an over temperature safety switch on the side and bottom of the ice tray in case the heating element locks ON and over heats. You seem to disagree. ??

[@appliancesifix7347]

Most common problem is bad module which is the main component on the front of the ice maker. That part number you put in the comment doest trace back to a part. There is a thermostat that acts as a safety that prevents the ice maker from producing ice if the fridge is to warm. I have seen this go bad only once or twice in my 13 yrs I've been doing this.

[@kennethkay6090]

Very helpful. Thanks for the tips

[@buddyv3457]

Big Help!!!! Thank you for sharing!!!

[@Clover12346]

Thanks so much this was such a big help for me. Fixed it myself!❤

[@kurtisstiern5164]

The sensor that you are showing is an overheat sensor that cuts the power if the mold heater sticks in the on position.The harvest sensor in inside behind the module,pressed against the front of the mold. Correct otherwise. Thanks.

[@appliancesifix7347]

Thanks I appreciate that! Learn something new everyday I tell ya.

[@EricJohnson-yh9me]

Video was great and info was spot on. Gonna give it a shot. I feel alot more confident now. Thankyou

[@timd1833]

Good video. I hear your smoke detector chirping indicating the batteries need replacing. 1:29 1:40 2:08